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Ως Front Office Manager, θα βρίσκεστε στο επίκεντρο της εμπειρίας του επισκέπτη, ηγούμενοι των ομάδων που διαμορφώνουν τις πρώτες εντυπώσεις και τις πιο αξέχαστες στιγμές της διαμονής.Θα έχετε την πλήρη ευθύνη της λειτουργίας του Front Office, διασφαλίζοντας ότι κάθε άφιξη, κάθε επαφή και κάθε αναχώρηση αντανακλά τα υψηλά πρότυπα ενός περιβάλλοντος πολυτελούς φιλοξενίας. Ο ρόλος συνδυάζει την άριστη λειτουργική οργάνωση με την ουσιαστική ηγεσία ανθρώπων, δημιουργώντας μια κουλτούρα εξυπηρέτησης που είναι φυσική, προσωπική και αυθεντική.Σε στενή συνεργασία με το Τμήμα Λειτουργιών του Ξενοδοχείου και όλα τα βασικά τμήματα, θα εξασφαλίζετε την ομαλή καθημερινή λειτουργία, ενώ παράλληλα θα αναβαθμίζετε συνεχώς την εμπειρία του επισκέπτη.&nbsp;Η Ζωή μέσα στο ΞενοδοχείοΤο Front Office είναι το σημείο όπου το ξενοδοχείο «ζωντανεύει». Κάποιες ημέρες κυλούν με σταθερό ρυθμό — οι αφίξεις εξελίσσονται ομαλά, οι επισκέπτες είναι ικανοποιημένοι και οι ομάδες λειτουργούν αρμονικά. Άλλες ημέρες είναι πιο απαιτητικές — υψηλή πληρότητα, ειδικά αιτήματα, αλλαγές της τελευταίας στιγμής ή ευκαιρίες για να μετατραπεί μια πρόκληση σε μια αξέχαστη εμπειρία.Μέσα σε αυτό το δυναμικό περιβάλλον, θα είστε ορατός ηγέτης — καθοδηγώντας την ομάδα με σιγουριά, θέτοντας τον τόνο της ποιοτικής εξυπηρέτησης και διασφαλίζοντας ότι κάθε επισκέπτης νιώθει πραγματικά ευπρόσδεκτος.&nbsp;Κύριες Αρμοδιότητες<ul><li>Εποπτεία της συνολικής λειτουργίας του Front Office, συμπεριλαμβανομένων της Υποδοχής, του Concierge και των Υπηρεσιών Επισκεπτών</li><li>Ηγεσία, εκπαίδευση και έμπνευση της ομάδας Front Office για την παροχή υψηλού επιπέδου, εξατομικευμένης εξυπηρέτησης</li><li>Διασφάλιση ομαλής διαδικασίας check-in και check-out, διαχείριση κρατήσεων και κατανομής δωματίων</li><li>Διαρκής παρουσία στον χώρο υποδοχής, με ενεργή επαφή με τους επισκέπτες και άμεση αντιμετώπιση των αναγκών τους</li><li>Παρακολούθηση της ανατροφοδότησης των επισκεπτών, διαχείριση παραπόνων με επαγγελματισμό και εφαρμογή βελτιώσεων</li><li>Στενή συνεργασία με τα τμήματα Ορόφων, Επισιτιστικών Τμημάτων, Πωλήσεων και λοιπά τμήματα για μια ενιαία εμπειρία φιλοξενίας</li><li>Κατάρτιση και διαχείριση του προϋπολογισμού του τμήματος, με στόχο τον έλεγχο κόστους και την αποδοτική λειτουργία</li><li>Διασφάλιση της τήρησης των πολιτικών του ξενοδοχείου, καθώς και των κανονισμών υγείας και ασφάλειας</li></ul>&nbsp;Η Μοναδικότητά σας είναι ΚαλοδεχούμενηΠιστεύουμε ότι οι επιτυχημένοι Front Office Managers δεν είναι μόνο άριστοι επαγγελματίες, αλλά και οικοδεσπότες, μέντορες και λύτες προβλημάτων. Αν σας εμπνέει η άμεση επαφή με τον επισκέπτη, απολαμβάνετε την ηγεσία ομάδων και σας κινητοποιεί η δημιουργία αξέχαστων εμπειριών, θα ταιριάξετε απόλυτα στην ομάδα μας.Αναζητούμε κάποιον που:<ul><li>Διαθέτει αποδεδειγμένη εμπειρία ως Front Office Manager ή σε αντίστοιχη διοικητική θέση σε ξενοδοχεία πολυτελείας</li><li>Διακρίνεται για τις ηγετικές του ικανότητες, την οργανωτικότητα και την αποτελεσματική διαχείριση πολλαπλών εργασιών</li><li>Έχει άριστη γνώση συστημάτων PMS (κατά προτίμηση Protel)</li><li>Διαθέτει εξαιρετικές επικοινωνιακές και οργανωτικές δεξιότητες</li><li>Μιλά άπταιστα Αγγλικά</li><li>Έχει αυθεντικό πάθος για την παροχή υψηλού επιπέδου φιλοξενίας</li></ul>&nbsp;Γιατί να Ενταχθείτε στην Ομάδα μας<ul><li>Υποστηρικτικό και συνεργατικό εργασιακό περιβάλλον</li><li>Προοπτικές επαγγελματικής εξέλιξης σε έναν δυναμικά αναπτυσσόμενο ξενοδοχειακό όμιλο</li><li>Ανταγωνιστικό πακέτο αποδοχών και παροχών</li><li>Παροχή διαμονής (για resort μονάδες) και γευμάτων</li></ul>&nbsp;

Front Office Manager

At H Hotels Collection, we are currently looking for a dynamic and experienced Front Office Manager to join our team. In this role, you will be responsible for overseeing all front office personnel and ensuring the efficient execution of daily operations. The Front Office Manager will lead and coordinate the activities of the front desk, guest relations, and telephone services, with a strong focus on meeting our guests expectations.What You’ll Be Responsible For:<ul><li>Ensuring the seamless operation of the Front Office Department.</li><li>Overseeing daily front desk activities, maintaining high standards of service and meeting guest expectations.</li><li>Leading and supervising the reception team, providing ongoing feedback to enhance service quality.</li><li>Ensuring full compliance with H Hotels Collection procedures and protocols at the front desk.</li><li>Engaging with guests to deliver exceptional service and uphold product excellence.</li><li>Handling and resolving any issues or challenges that may arise efficiently.</li><li>Coordinating with Reservations and Housekeeping to meet daily operational needs.</li><li>Fostering a culture of trust, respect, and collaboration among team members.</li><li>Building strong interdepartmental relationships and promoting teamwork.</li><li>Motivating and training staff to meet performance goals in both quality and productivity.</li></ul>What We’re Looking For:<ul><li>Bachelor’s degree in hospitality management or a related field.</li><li>Minimum of 2 years’ experience in a similar role within a 5-star hotel environment.</li><li>Solid understanding of hotel standards and procedures, including ISO 9001, 14001, and 22000 implementations.</li><li>Proficiency in PMS software, ideally Opera or similar reservation management systems.</li><li>Strong command of MS Office, particularly Excel and Word.</li><li>Excellent verbal and written communication skills in English; additional languages are an asset.</li><li>A customer-focused mindset with a passion for service excellence.</li><li>Proven ability to organize, coordinate, and lead teams in a fast-paced environment.</li><li>Outstanding interpersonal and communication skills to engage effectively with guests, staff, and departments.</li><li>Demonstrated leadership capabilities and a collaborative spirit.</li><li>Problem-solving skills to address guest concerns and team-related issues.</li></ul>Why Join Us:<ul><li>Competitive salary and career growth opportunities within a rapidly expanding hospitality group.</li><li>Accommodation and meals will be provided, if necessary.</li><li>Ongoing training aligned with our company’s standards and development goals.</li><li>A supportive work environment that values its people, the planet, and the local community.</li></ul>&nbsp;&nbsp;All applications and submitted information will be treated with strict confidentiality.

Assistant Front Office Manager Απαραίτητα προσόντα– Προϋπηρεσία σε αντίστοιχη θέση– Καλή γνώση της αγγλικής και βασική γνώση ελληνικής γλώσσας– Ομαδικότητα και οργανωτικές ικανότητεςΕπιθυμητά προσόντα&nbsp;Παροχές– Εργασιακή ασφάλεια σε έναν σταθερά αναπτυσσόμενο όμιλο– Ευκαιρίες εκπαίδευσης και εξέλιξης– Φιλικό και υποστηρικτικό εργασιακό περιβάλλον– Προνομιακές συνθήκες εργασίας– Διαμονή και 3 γεύματα/μέρα Για να κάνετε αίτηση, παρακαλούμε στείλτε το βιογραφικό σας στο hr@lesante.gr ή επικοινωνήστε στο τηλέφωνο 26950 44495. Στοιχεία Επικοινωνίαςhr@lesante.gr26950 44495Ακρωτήρι, Ζάκυνθος, 29100

Assistant Front Office Manager

Κύριες Αρμοδιότητες:<ul><li>Υποστήριξη του Front Office Manager στη διαχείριση προσωπικού και καθημερινών λειτουργιών.</li><li>Επίβλεψη και καθοδήγηση προσωπικού υποδοχής, concierge και τηλεφωνικού κέντρου.</li><li>Διασφάλιση άριστης εμπειρίας πελατών και αντιμετώπιση παραπόνων.</li><li>Διαχείριση κρατήσεων, check-in/check-out διαδικασιών και πληρωμών.</li><li>Συνεργασία με άλλα τμήματα (Housekeeping, Reservations, F&amp;B) για τη βέλτιστη λειτουργία του ξενοδοχείου/επιχείρησης.</li><li>Εκπαίδευση και ανάπτυξη προσωπικού.</li><li>Προετοιμασία αναφορών και παρακολούθηση δεικτών απόδοσης (KPIs).</li></ul>Απαιτούμενα Προσόντα:<ul><li>Πτυχίο στον τομέα Τουρισμού, Διοίκησης Επιχειρήσεων ή συναφές αντικείμενο.</li><li>Προηγούμενη εμπειρία σε αντίστοιχη θέση (1-3 έτη σε Front Office ή Guest Services).</li><li>Άριστη γνώση αγγλικών (γραπτά και προφορικά). Άλλες γλώσσες θα θεωρηθούν επιπλέον προσόν.</li><li>Ικανότητες ηγεσίας, οργάνωσης και επικοινωνίας.</li><li>Γνώση συστημάτων κρατήσεων (PMS) και Microsoft Office.</li></ul>Προσφέρουμε:<ul><li>Ανταγωνιστικό πακέτο αποδοχών.</li><li>Ευχάριστο και δυναμικό εργασιακό περιβάλλον.</li><li>Ευκαιρίες επαγγελματικής ανάπτυξης και εκπαίδευσης.</li><li>Συμμετοχή σε πολυπολιτισμική ομάδα.</li></ul>

Assistant Fron Office Manager

Απαραίτητα προσόντα– Προϋπηρεσία σε αντίστοιχη θέση– Καλή γνώση της αγγλικής και βασική γνώση ελληνικής γλώσσας– Ομαδικότητα και οργανωτικές ικανότητεςΕπιθυμητά προσόντα&nbsp;Παροχές– Εργασιακή ασφάλεια σε έναν σταθερά αναπτυσσόμενο όμιλο– Ευκαιρίες εκπαίδευσης και εξέλιξης– Φιλικό και υποστηρικτικό εργασιακό περιβάλλον– Προνομιακές συνθήκες εργασίας– Διαμονή και 3 γεύματα/μέρα Για να κάνετε αίτηση, παρακαλούμε στείλτε το βιογραφικό σας στο hr@lesante.gr ή επικοινωνήστε στο τηλέφωνο 26950 44495. Στοιχεία Επικοινωνίαςhr@lesante.gr26950 44495Ακρωτήρι, Ζάκυνθος, 29100

front office manager / υποδοχή

ΕταιρείεςAtlantis Hotel (Ηράκλειο)Elounda Village (Ελούντα)Porto Rethymno (Ρέθυμνο)Rithymna Beach (Ρέθυμνο)ΘέσειςFront Office ManagerΑχθοφόροςΒοηθός ΥποδοχήςΥπάλληλος ΥποδοχήςΥποδοχή (πρακτική άσκηση)

τμήμα Υποδοχής

The American College of Greece seeks a highly motivated and detail-oriented professional to join the Study Abroad Office as a Study Abroad Specialist. The successful candidate will support the College’s strategic initiatives to increase outbound study abroad participation by providing advising, managing administrative processes, coordinating logistics, and ensuring the smooth operation of study abroad programs.Job Responsibilities:<ul><li>Provide comprehensive information and guidance to students regarding study abroad opportunities, including program options, eligibility requirements, deadlines, and procedures.</li><li>Assist students with applications and required documentation.</li><li>Support pre-departure and re-entry orientations.</li><li>Respond to student inquiries via email, phone, and in-person appointments.</li><li>Maintain accurate records, applications, and databases related to outbound study abroad participation.</li><li>Conduct follow-ups with prospective and participating students.</li><li>Assist in planning and coordinating information sessions and outreach events.</li><li>Promote study abroad opportunities across the campus community.</li><li>Maintain effective communication and collaboration with students and ACG offices.</li><li>Manage and update Study Abroad Office social media accounts.</li><li>Assist with orientation activities, excursions, and program-related events.</li><li>Perform additional duties as needed to support the effective operation of study abroad programs.</li></ul>Required Knowledge:<ul><li>Knowledge of the North American higher education systems, particularly in recruitment cycles and admissions processes for study abroad students.</li><li>Understanding of prospective undergraduate students’ needs.</li></ul>Required Qualifications:<ul><li>Bachelor’s degree required (degree in Education or a related field preferred).</li><li>Minimum of two (2) years of administrative experience in higher education, preferably in a study abroad or international education setting.</li><li>Experience as a participant, organizer, or administrator in study abroad programs is preferred.</li><li>Fluency in English and Greek.</li><li>Background in international education or higher education administration is considered an asset.</li></ul>Required Skills:<ul><li>Proficiency in MS Office applications and familiarity with student information and outreach systems.</li><li>Excellent time management and prioritization skills.</li><li>Strong attention to detail, organizational and multitasking skills.</li><li>Excellent written and verbal communication skills.</li><li>Strong problem-solving skills and a proactive, results-oriented approach.</li><li>Ability to build effective working relationships with diverse populations.</li><li>Ability to work independently and collaboratively within a team environment.</li><li>Cultural sensitivity and strong cross-cultural communication skills.</li></ul>Other Requirements:<ul><li>Flexibility in working hours, including occasional evenings and weekends, when required.</li></ul>

Study Abroad Specialist

We are looking for a dedicated and service-oriented Guest Assistant (Receptionist) to join our Front Office team at Amanzoe, in the Peloponnese, Greece. Reporting to the Front Office Management Team, the Guest Assistant will play a vital role in delivering the exceptional, personalized service that Amanzoe is known for. This position is ideal for someone who is energetic, proactive, and passionate about hospitality.Responsibilities<ul><li>Deliver a warm and seamless welcome and departure experience to all guests.</li><li>Support daily Front Office operations including check-in/out, guest communication, and concierge services.</li><li>Handle guest inquiries and requests with efficiency, discretion, and care.</li><li>Maintain guest profiles and history to ensure a tailored experience.</li><li>Collaborate with other departments to ensure smooth service and guest satisfaction.</li><li>Anticipate guest needs and proactively offer thoughtful solutions or assistance.</li><li>Promote in-house services and activities to enhance guest experiences.</li><li>Ensure workspaces and guest-facing areas are kept clean, organized, and professional.</li><li>Uphold Amanzoe’s service standards and brand values in all guest interactions.</li></ul>Requirements<ul><li>A minimum of 2 years’ experience in Front Office or in a Guest Assistant role, ideally in a 5-star luxury resort or hotel.</li><li>Degree or diploma in Hospitality Management from a certified institution.</li><li>Proficiency in Opera PMS or Fidelio is essential, as well as MS Office.</li><li>Excellent verbal and written communication in Greek and English.</li><li>Knowledge of an additional language (e.g. French, Italian, Spanish, or others) is highly desirable.</li><li>Strong interpersonal skills with a positive and engaging personality.</li><li>High attention to detail, with the ability to multitask and work under pressure.</li><li>Legal right to live and work in Greece is required.</li></ul>Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming destinations. From exciting development opportunities to competitive compensation, we prioritize and support your career journey, making you feel valued, included and at home.<ul><li>Single accommodation including monthly utility allowance (electricity and water)</li><li>Access to our Training Platforms: Typsy and eCornell</li><li>Discount on F&amp;B Outlets</li><li>Discount on Aman Retail</li><li>Meal and coffee breaks while on duty</li><li>Uniform and colleague transportation</li><li>Access to the Amanzoe Elite Program (local discounts)</li><li>Participation in annual Staff Party and Family Day</li><li>Complimentary wellness activities including yoga, tennis, and gym classes</li></ul>If you thrive in an ultra-luxury environment and are passionate about warm and personalized hospitality where every detail matters, we invite you to join us on our journey.

Guest Assistant Receptionist – Amanzoe

We are now looking for another team mate to join us in Athens as Area Sales Manager – South Greece.Can you say ‘yes’?Do you treat your colleagues with respect?Do you always have the customer in mind?Do you act with future generations in mind?Do you like to seek out opportunities to grow and develop?Do you have a proven track record of delivering results?What you’ll be doing:<ul><li>Strategic Sales Execution:&nbsp;Drive the implementation of regional sales strategies to consistently surpass budget targets, while maintaining analytical reporting standards on a daily, weekly, and monthly cadence.</li><li>Commercial Excellence &amp; Compliance:&nbsp;Enforce high standards of commercial discipline across the partner network, ensuring full alignment with corporate policies and executing quarterly financial reconciliations.</li><li>Market Expansion &amp; Network Optimization:&nbsp;Strategically broaden Knauf’s geographical footprint by identifying and onboarding high-potential channel partners while maximizing the product range and market penetration of existing accounts.</li><li>Stakeholder Management:&nbsp;Cultivate strong partnerships with major contractors and technical firms to funnel high-value project leads and champion the contractor loyalty ecosystem.</li><li>Client Advocacy &amp; Resolution:&nbsp;Act as a dedicated point of contact for complex customer challenges, leveraging internal technical resources to provide swift, high-quality solutions and maintain brand integrity.</li><li>Demand Generation Leadership:&nbsp;Orchestrate targeted market activities and technical seminars to stimulate demand and position Knauf systems as the preferred choice for modern construction.</li><li>Market Intelligence:&nbsp;Monitor the competitive landscape, emerging architectural trends, and evolving&nbsp;Government regulations&nbsp;to proactively adapt regional tactics</li></ul> What skills and qualifications are need:<ul><li>Technical Education:&nbsp;A University Degree in&nbsp;Civil Engineering, Mechanical Engineering or similar</li><li>Proven Sales Experience:&nbsp;At least&nbsp;5+ years of experience&nbsp;in technical sales or project management within the building materials or construction industry, preferably within multinational environments.</li><li>Government &amp; Large-Scale Projects:&nbsp;Experience in navigating&nbsp;Government project tenders&nbsp;and large-scale public infrastructure works.</li><li>Analytical Strategic Thinking:&nbsp;Advanced ability to analyze market trends and interpret sales data to drive long-term regional growth.</li><li>Stakeholder Management:&nbsp;A track record of engaging with key influencers—including architects, technical offices, and contractors—to generate project leads and build loyalty.</li><li>Language &amp; Digital Proficiency:&nbsp;Excellent command of English and proficiency in digital tools (CRM, MS Office)</li><li>Management Excellence:&nbsp;While a Tier-2 Management degree is a plus, we prioritize your ability to lead, mentor, and foster a collaborative environment in line with our values We’ll provide:&nbsp;• Competitive salary• Private health insurance• Opportunity to work in a Great Place To Work® - Certified™ and&nbsp;grow in a multinational environment</li></ul>

Area Sales Manager – South Greece

To do the End of Day, close and back up the computer network data. Balance all the Revenue/Income Accounts and audit for accuracy of the Opera Front Office, Micros point of sales, call accounting and/or other Income generating computer systems. To print out daily Manager’s Report and distributes or sends it by local e-mail only to the authorized recipients.&nbsp;Key Duties and Responsibilities<ul><li>Maintain high visibility in public areas during peak times;</li><li>Collect guest preferences during guest’s stay, communicate to appropriate departments and act accordingly;</li><li>Emphasize guest satisfaction during all departmental meetings and focuses on continuous improvement;</li><li>Participate, as needed, in the investigation of employee and guest accidents;</li><li>Record guest issues in the guest response tracking system;</li><li>Support handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others;</li><li>Making sure all guests’ complaints are followed up and discussed during the daily meeting within the Team;</li><li>Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction;</li><li>Always seek opportunities to improve client service;</li><li>Always demonstrate effective and appropriate interaction with clients whilst maintaining a professional approach and image.</li><li>Understanding employee positions well enough to perform duties in employees' absence;</li><li>Empower employees to provide excellent customer service;</li><li>To assist with any other duties as required by the line manager or another member of the management team.</li><li>Ensure compliance with all policies, standards and procedures;</li><li>Cooperation with other hotel departments to make sure the work is planned and organized efficiently;</li><li>Maintain a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property;</li><li>Participate in the discussion of the work that affects Front Office, discuss the ways of service improvement;</li><li>Attending internal hotel meetings, presenting Front Office department;</li><li>Provide necessary reports to Finance department when needed;</li><li>Cooperate with 3rd party companies in terms of arrangements for guests and improving of level of service provided;</li><li>Credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval from the FOH Manager or Director of Rooms;</li><li>Cover night Front Office shifts when required;</li><li>Perform Front Desk/Guest Relations/Guest Services/Butler duties in high demand times;</li><li>To be in charge of Front Office in absence of Front of House Managers</li><li>Understand and implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.;</li><li>Understand and comply with security, health and safety policies and procedures of the hotel.</li></ul>&nbsp;Skills, Education or Certification<ul><li>Minimum two years working in a luxury, 5-star hotel as a Front Office/Assistant Front Office Manager</li><li>Excellent knowledge of Opera and Ms Office</li><li>Excellent knowledge of night closing procedures</li><li>Must be fluent in verbal and written English.</li><li>Must be proficient in hospitality revenue management, guest services and team development</li><li>Previous work in customer service and FoH experience preferred.</li><li>Excellent written and verbal communication skills required.</li><li>Strong leadership skills and interpersonal communication skills.</li><li>Excellent listening and comprehension skills required.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements<ul><li>Hospitality Management Degree</li><li>Excellent knowledge of Enhlish</li><li>Knowledge in OPERA/MICROS</li><li>Advance Knowledge in Microsoft Excel</li><li>Minimum one year experience in a luxury resort/hotel &nbsp;</li></ul>What We Offer:&nbsp;<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

Night Auditor | One&Only Aesthesis, Athens (19066)

At Four Seasons, our people are the heart of our success. We are committed to creating a supportive environment where our employees grow, excel, and consistently deliver the exceptional service that defines our brand. We are currently seeking a Night Manager to join our Front Office leadership team at the iconic Four Seasons Astir Palace Hotel Athens.As a Night Manager, you will oversee all overnight Front Office operations ensuring seamless service, strong leadership presence, and unwavering adherence to Four Seasons standards. You will supervise the hotel during the night, support all departments, manage guest interactions with professionalism, and uphold the highest levels of safety, service, and crisis readiness.What You Will Do:<ul><li>Maintain complete knowledge of all hotel features/services, hours of operation, building history, room types, layouts, décor, rates, packages, promotions, house count, VIPs, and group activity schedules.</li><li>Demonstrate expert knowledge of Front Office systems and procedures including Opera, Visionline, HotSoS, Mobile Key, and other core operational tools.</li><li>Regularly tour all hotel areas to monitor departmental operations, guest satisfaction, staff performance, and adherence to standards.</li><li>Review late arrivals, early next-day arrivals, departures, and room availability to plan and coordinate the next day’s operations.</li><li>Ensure accurate handling of arrivals, departures, room blocks, billing requirements, and discrepancies while personally managing guest relocations when necessary.</li><li>Oversee night audit procedures and prepare required accounting reports.</li><li>Guarantee compliance with all financial and credit procedures; review paid-outs, rebates, petty cash, and cashier transactions to ensure proper approvals and reconciliation.</li><li>Support and guide the overnight team to deliver Four Seasons service excellence, acting as a mentor, coach, and role model.</li><li>Conduct spot checks on Night Receptionists and Night Bellmen to ensure brand standards and LQA expectations are consistently met.</li><li>Supervise room assignments, monitor Out of Order/Out of Service rooms, and ensure accurate tracking.</li><li>Act as the senior leader on duty overnight, handling all guest requests, complaints, and emergencies with professionalism and strong crisis management skills.</li><li>Ensure all night colleagues uphold grooming standards, uniform guidelines, communication etiquette, and Four Seasons cultural values.</li><li>Report operational updates, incidents, and departmental needs to the Front Office Manager, collaborating closely to maintain seamless continuity between shifts.</li><li>Promote hotel facilities and support upselling initiatives, motivating the team by leading through example.</li><li>Remain fully familiar with emergency procedures, fire panel operation, and crisis protocol as the designated overnight controller.</li><li>Uphold Four Seasons policies at all times, acting as a brand ambassador and maintaining the integrity of our vision, mission, and values.</li></ul>What You Bring:<ul><li>Proven experience in Front Office operations, preferably in luxury hospitality.</li><li>Strong leadership presence with the ability to supervise, motivate, and develop teams.</li><li>Deep understanding of guest service standards, night audit processes, and crisis management.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and problem-solving abilities.</li><li>Fluency in English; additional languages are an asset.</li><li>Able to work overnight schedules, weekends, and holidays.</li><li>Professional presentation, grooming, and behavior aligned with Four Seasons standards.</li></ul>What We Offer:<ul><li>Employee Meals and Uniform &amp; Laundry provided.</li><li>Ticket Restaurant Monthly Amount of €100.</li><li>Bus Transportation to/from Elliniko.</li><li>Monthly Employee Recognition Program.</li><li>Global career growth opportunities through Task Forces and Transfers.</li><li>Employee Travel Program (after 6 months: complimentary stays at Four Seasons worldwide).</li></ul>At Four Seasons Astir Palace Athens, we champion excellence, collaboration, and continuous development. Join us as a Night Manager and help shape unforgettable guest experiences while safeguarding the overnight heartbeat of our iconic hotel.

Night Manager REQ10363997

Description 🛍️Η MANETTI, αλυσίδα καταστημάτων με εξειδίκευση στο premium ανδρικό ένδυμα, αναζητά δυναμικούς συνεργάτες για τη στελέχωση του καταστήματός της στο Designer Outlet Athens (Σπάτα). Αναζητούμε άτομα με εμπορική αντίληψη και πάθος για το στυλ, που θέλουν να εργαστούν σε ένα περιβάλλον υψηλής αισθητικής και να λειτουργήσουν ως πρεσβευτές της φιλοσοφίας μας.Your main duties will be ✅<ol><li>Υποστήριξη και καθοδήγηση των πελατών στην επιλογή ποιοτικών ανδρικών ενδυμάτων premium κατηγορίας.</li><li>Επίτευξη και υπέρβαση των ποσοτικών στόχων πωλήσεων με επαγγελματισμό και εμπορική αντίληψη.</li><li>Παροχή ολοκληρωμένων προτάσεων styling που αναδεικνύουν την προσωπικότητα του πελάτη.</li><li>Διατήρηση υψηλού επιπέδου επικοινωνίας και εξυπηρέτησης πελατών.</li><li>Συνεχής ενημέρωση για τα χαρακτηριστικά και τις τεχνικές των προϊόντων.</li><li>Συνεργασία με την ομάδα για την αρτιότητα της εικόνας του καταστήματος και την προώθηση της εταιρικής ταυτότητας.</li></ol>Qualifications 🎯<ol><li>Τουλάχιστον 2-3 έτη προϋπηρεσία στις πωλήσεις σε retail ένδυσης, προτιμητέα σε ανδρικό ένδυμα ή premium brands.</li><li>Ικανότητα επίτευξης ποσοτικών στόχων και καλή κατανόηση δεικτών πωλήσεων.</li><li>Άριστη ικανότητα επικοινωνίας και ικανότητα παροχής ολοκληρωμένων προτάσεων στυλ.</li><li>Καλή γνώση της αγγλικής γλώσσας.</li><li>Προσεγμένη και επαγγελματική εμφάνιση που να συνάδει με το ύφος της MANETTI.</li></ol>Τι προσφέρουμε: Ανταγωνιστικό πακέτο αποδοχών με σύστημα bonus βάσει επίτευξης στόχων πωλήσεων. Συνεχής εκπαίδευση σε προϊόντα και τεχνικές πωλήσεων. Σύγχρονο και ευχάριστο περιβάλλον εργασίας σε έναν από τους πιο δυναμικούς εμπορικούς προορισμούς. Προοπτικές εξέλιξης σε μια σταθερή και αναπτυσσόμενη ελληνική εταιρεία. Πρόσθετη παροχή οδοιπορικών εξόδων βάσει χιλιομετρικής απόστασης από το Designer Outlet.

Sales Advisor / Σύμβουλος Ανδρικής Μόδας (Designer Outlet, Σπάτα)

Αναζητούμε Project manager για την ενίσχυση της συνεχώς αναπτυσσόμενης IT ομάδας της τράπεζάς μας στην Αθήνα.&nbsp;Ο ρόλος αφορά τη διαχείριση έργων σε τραπεζικό ή χρηματιστηριακό περιβάλλον, με ευθύνη τον συντονισμό ομάδων, τη συνεργασία με επιχειρησιακούς και τεχνολογικούς stakeholders και τη διασφάλιση της επιτυχούς παράδοσης έργων σύμφωνα με το πλάνο, το κόστος και τα κανονιστικά πλαίσια.Στην Optima bank πιστεύουμε στους ανθρώπους μας. Λειτουργούμε ως ομάδα, με κοινό όραμα, αξίες και στόχο τη συνεχή εξέλιξη και ανάπτυξη.Κύριες αρμοδιότητες<ul><li>Ορισμός στόχων, αντικειμένου (scope), ρόλων και ευθυνών έργου και διαχείριση της υλοποίησης σύμφωνα με το εγκεκριμένο πλάνο.</li><li>Ανάπτυξη και παρακολούθηση πλάνων έργου, χρονοδιαγραμμάτων και προϋπολογισμών, διασφαλίζοντας την έγκαιρη και εντός κόστους παράδοση.</li><li>Αναγνώριση, αξιολόγηση και διαχείριση κινδύνων, καθώς και έγκαιρη κλιμάκωση θεμάτων όπου απαιτείται.</li><li>Οργάνωση και συντονισμός συναντήσεων με stakeholders για κατανόηση επιχειρησιακών αναγκών, συμβολή στο business analysis και διαμόρφωση λύσεων.</li><li>Τεκμηρίωση απαιτήσεων και προτεινόμενων λύσεων σε όλα τα στάδια του κύκλου ζωής του έργου.</li><li>Στενή συνεργασία με ομάδες ανάπτυξης, IT, business owners και εξωτερικούς συνεργάτες, εξασφαλίζοντας κοινή κατανόηση στόχων και λειτουργικών απαιτήσεων.</li><li>Διατήρηση ισχυρών σχέσεων εμπιστοσύνης με εσωτερικούς και εξωτερικούς συνεργάτες.</li><li>Διασφάλιση συμμόρφωσης με τραπεζικά πρότυπα, κανονιστικές απαιτήσεις και βέλτιστες πρακτικές.</li><li>Ευθύνη για την ποιότητα και την ομαλή παράδοση σε στάδια ανάπτυξης, δοκιμών, παραγωγικής λειτουργίας και υποστήριξης.</li></ul>Απαιτούμενη εμπειρία5–7 έτη εμπειρίας στη διαχείριση έργων, κατά προτίμηση σε τραπεζικό ή χρηματιστηριακό περιβάλλον.Απαιτούμενες δεξιότητες<ul><li>Πτυχίο Ανώτατης Εκπαίδευσης σε Διοίκηση Επιχειρήσεων, Πληροφορική ή συναφή τομέα.</li><li>Πολύ καλή κατανόηση τραπεζικών προϊόντων, υπηρεσιών και λειτουργιών, καθώς και κανονιστικών απαιτήσεων.</li><li>Πιστοποίηση PMP ή άλλη πιστοποίηση PMI θα θεωρηθεί επιπλέον προσόν.</li><li>Ισχυρές αναλυτικές και οργανωτικές δεξιότητες, με ικανότητα λήψης αποφάσεων και διαχείρισης κινδύνων.</li><li>Εμπειρία σε ανάλυση και υλοποίηση τραπεζικών εφαρμογών θα θεωρηθεί πλεονέκτημα.</li><li>Εμπειρία σε έλεγχο και παρακολούθηση προϋπολογισμών έργων.&nbsp;</li><li>Άριστες επικοινωνιακές δεξιότητες.</li><li>Εξοικείωση με σύγχρονα εργαλεία ψηφιακής υποστήριξης, όπως το Microsoft Copilot, για ενίσχυση της αποδοτικότητας και της ομαδικής συνεργασίας.</li><li>Πολύ καλή γνώση Ελληνικών και Αγγλικών (γραπτά και προφορικά).</li><li>Υπευθυνότητα και προσανατολισμός στο αποτέλεσμα.</li><li>Αναλυτική σκέψη και επίλυση προβλημάτων.</li><li>Ομαδικό πνεύμα και συνεργασία.</li><li>Προσαρμοστικότητα και ευελιξία</li><li>Ηγετικές ικανότητες και διαχείριση ομάδων.</li></ul>

Project manager, Officer - IT

We are currently looking for a Supply Chain Officer to join our MSET-ET team based in Thessaloniki.&nbsp;As a Supply Chain Officer, he/she will cooperate with and support the Supply Chain Manager in coordinating procurement activities, ensuring seamless communication with suppliers, and maintaining accurate data across all supply chain processes. This role is key to managing due diligence, monitoring supplier performance, and ensuring compliance with internal policies and sustainability standards.&nbsp;Your role will encompass:&nbsp;<ul><li>Support the Supply Chain Manager in daily operations and due diligence activities</li><li>Collaborate with procurement and supply chain teams to ensure efficient procurement processes</li><li>Manage communication with suppliers regarding ESG, Ethical &amp; Integrity audits, and Financial Due Diligence (FDD) assessments</li><li>Coordinate internally with Sustainability, Compliance, Finance, and Supply Chain teams to facilitate due diligence processes</li><li>Distribute and manage contractual ESG and traceability requirements, including BOMs and supplier documentation</li><li>Review and verify third-party reports, supplier data, statements, and compliance documentation</li><li>Support the review of supply chain-related contractual clauses and contract processes</li><li>Create, maintain, and manage Due Diligence (DD), ESG traceability, and Whitelisting (WL) records and databases</li><li>Prepare reports and monitor the progress and outcomes of due diligence, ESG evaluations, and audit processes</li></ul>&nbsp;What you bring to the role:<ul><li>University degree in Business, Supply Chain Management, Risk Management, Economics, Law, Environmental Sciences, or a related field</li><li>3+ years of experience in the field or a related field</li><li>Understanding of ESG principles and regulatory compliance frameworks</li><li>Familiarity with ERP systems and data analysis tools (e.g., Excel, Power BI, other)</li><li>Experience in the renewable energy sector</li><li>Familiarity with commercial contracts and/or commercial law is a plus</li><li>Excellent command of English, both written and spoken</li><li>Strong organizational skills and attention to detail</li><li>Proactive mindset, teamwork skills, and the ability to adapt to dynamic environments</li></ul>&nbsp;Share the same Value Based Behaviors:<ul><li>People &amp; Personal growth</li><li>Results orientation &amp; Safety excellence</li><li>Collaboration &amp; Trust</li><li>Empathy &amp; Effective communication</li><li>Flexibility &amp; Adaptability&nbsp; &nbsp;</li></ul>Your Benefits:<ul><li>Competitive remuneration package</li><li>Ticket Restaurant Card</li><li>Group Health Insurance Plan</li><li>Preferential household electricity plan&nbsp;</li><li>Pension Plan</li></ul>

Supply Chain Officer

As a Mass Segment Officer, reporting to the Branch Manager, you will manage and all activities related to servicing individual customers of the Branch, including the sale of deposit, investment, lending, and bancassurance products. You will support branch staff, delivering these services, ensuring smooth execution andcompliance to the Bank’s policies and procedures. You will actively promote the branch's commercial objectives by building and maintaining strong client relationships and informing them about new banking products and services. As the first point of contact, you will play a key role in ensuring an exceptional customer service experience.The role requires you to have a customer-focused profile and demonstrate strong commitment to the achievement of the team’s and the Organization’s goals.Responsibilities:• Greet customers upon entering the branch, identify their needs and manage service flow to the appropriate Relationship Manager• Assist customers with digital banking transactions, handle routine requests and escalate to Relationship Managers when needed• Actively develop the customer base and promote retail banking products and services• Monitor the market and competition and liaise with relevant departments on product and service development.• Maintain relationships with local stakeholders• Execute daily operations (clearing, returned check, manage safe deposit boxes and overdue loans)• Support the Cashier in reconciling the cash register and ATM and perform financial transactions• Manage branch organizational and operational matters, ensuring proper documentation and customer approval, before submission to Central Services; promote effective implementation and improvement of branch procedures• Participate in the formulation and oversight of the branch’s internal Commercial and operational objectives plan• Contribute to branch budgeting process• Input credit applications, collect necessary documentation and forward to the related credit department• Perform any additional duties assigned by management.Qualifications:• Bachelor’s degree, preferably in Accounting, Finance, Economics, Business Administration or a related field• Master’s degree in a relevant filed will be considered an asset• Minimum of 3 years’ relevant experience• Professional certification under the joint decision of the Executive Committee of the Bank of Greece and the Board of Directors of the Hellenic Capital Market Commission (either of types: a1, a2, b1, b, c, d) and/or professional accreditation in private insurance intermediation (types A, D) will be considered an asset• Solid knowledge of financial products and services, particularly loans and credit, and awareness of market competition• Strong sales skills and solid understanding of customer behavior and relationship management• Customer-focused with excellent communication and interpersonal skills• Very good command of English.

Mass Segment Officer

Are you ready to take ownership of cybersecurity in a complex, international environment? We are seeking a Cyber Security Officer to lead security initiatives, manage incidents, and strengthen the cyber resilience across the organization. If you are passionate about cybersecurity, compliance, and incident response, and you want to grow your career within an international organization, then we are waiting for your application for this “Cyber Security Officer” role!Department:ITProject Location(s):Thessaloniki - HybridEducation:BSc / MSc Computer Science, Engineering, MIS, Business with Technology ManagementYou are responsible for<ul><li>Enforce cybersecurity policies and standards across operations</li><li>Ensure compliance with global standards and frameworks (e.g. GDPR, cyber insurance requirements, industry best practices)</li><li>Lead incident response, threat mitigation, and vulnerability management programs</li><li>Conduct cybersecurity risk assessments, penetration testing and security reviews</li><li>Coordinate with Corporate IT, Legal, and external vendors during security incidents</li><li>Lead security awareness training and monitor compliance</li><li>Report on cybersecurity posture and risks to executive leadership</li><li>Oversee cybersecurity tools and platforms such as firewalls, antimalware, and email protection systems</li><li>Manage and coordinate external cybersecurity service providers and partners</li><li>Lead security awareness programs and monitor organizational compliance</li><li>Track, document and report incident details, actions, and risks</li><li>Prepare cybersecurity risk and posture reports for executive leadership</li><li>Support coordination and communication during incident response activities</li></ul>Your Education &amp; Qualifications are<ul><li>BSc / MSc in Computer Science, Engineering, MIS, Business with Technology Management or related field</li><li>Certified Information Systems Security Professional (CISSP)</li><li>Project management certification is desirable</li><li>Min 2-3 years work experience and some supervisory experience, or cybersecurity or related IT fields (computer, network and telecommunications systems), in the management of complex technology projects and related teams</li><li>Hands-on experience in IT hardware and software deployment, configuration, commissioning, administration and management</li></ul>You are a professional with<ul><li>Good organizational skills</li><li>Excellent analytical, problem solving and prioritization skills</li><li>Great IT skills and in depth knowledge combined with a good understanding of business concepts, principles and operations</li><li>Understanding of complex information and requirements</li><li>Effective verbal, presentation, listening and written communications skills</li><li>Ability to explain complex systems in simple terms</li><li>Proven ability to work under pressure and meet tight deadlines</li></ul>The company offers<ul><li>Highly competitive fixed salary</li><li>Extra Benefits according to Compensation and Benefits company’s plan</li><li>International, collaborative, and friendly working environment</li><li>Career development and growth opportunities within a global industry leader</li></ul>

Cyber Security Officer

CrediaBank, which was created through the merger of Attica Bank and the formerPancreta Bank, is looking for a Mass Segment Officer to join our dynamic teamAs a Mass Segment Officer, reporting to the Branch Manager, you will manage andcoordinate all activities related to servicing individual customers of the Branch,including the sale of deposit, investment, lending, and bancassurance products. Youwill support branch staff, delivering these services, ensuring smooth execution andcompliance to the Bank’s policies and procedures.You will actively promote the branch's commercial objectives by building andmaintaining strong client relationships and informing them about new bankingproducts and services. As the first point of contact, you will play a key role in ensuringan exceptional customer service experience.The role requires you to have a customer-focused profile and demonstrate strongcommitment to the achievement of the team’s and the Organization’s goals.Responsibilities:• Greet customers upon entering the branch, identify their needs and manage serviceflow to the appropriate Relationship Manager• Assist customers with digital banking transactions, handle routine requests andescalate to Relationship Managers when needed• Actively develop the customer base and promote retail banking products andservices• Monitor the market and competition and liaise with relevant departments onproduct and service development.• Maintain relationships with local stakeholders• Execute daily operations (clearing, returned check, manage safe deposit boxes andoverdue loans)• Support the Cashier in reconciling the cash register and ATM and perform financialtransactions• Manage branch organizational and operational matters, ensuring properdocumentation and customer approval, before submission to Central Services;promote effective implementation and improvement of branch procedures• Participate in the formulation and oversight of the branch’s internal commercialand operational objectives plan• Contribute to branch budgeting process• Input credit applications, collect necessary documentation and forward to therelated credit department• Perform any additional duties assigned by management.Qualifications:• Bachelor’s degree, preferably in Accounting, Finance, Economics, BusinessAdministration or a related field• Master’s degree in a relevant filed will be considered an asset• Minimum of 3 years’ relevant experience• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1,a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Solid knowledge of financial products and services, particularly loans and credit,and awareness of market competition• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Very good command of English.Preferred Qualifications:We highly encourage applications from local candidates or permanentresidents of Trikala who are familiar with the community and local bankingneeds.

HERACLES Group, Greece's leading company in the building materials field and a member of Holcim, is seeking to cover the position of&nbsp;Treasury and M&amp;A Officer for our Head Offices in Athens. Role &amp; Key Accountabilities<ul><li>Monitor the company’s cash and liquidity management, ensuring sufficient funding to support business operations.</li><li>Prepare and monitor cash flow forecasts and support effective working capital management.</li><li>Manage the local FX hedging strategy by analyzing accounts receivable and payable exposures and executing hedging transactions.</li><li>Prepare the annual consolidated treasury budget and support financial planning activities.</li><li>Maintain relationships with local and international banks, negotiating terms and supporting the implementation of banking instruments.</li><li>Improve and redesign treasury reporting, enhancing automation and efficiency of reporting processes.</li><li>Ensure adequate insurance coverage for Holcim’s assets in Greece, including structuring tailored insurance contracts and managing related claims.</li><li>Evaluate financial performance of potential M&amp;A targets during due diligence period.</li></ul>&nbsp;Qualifications &amp; Skills<ul><li>Bachelor’s Degree in Finance, Economics, Accounting or related field</li><li>Postgraduate studies in Business Administration or in Banking &amp; Finance will be considered an asset.</li><li>2–3 years of experience in treasury, corporate finance, consulting or financial analysis.</li><li>Advanced Excel and financial modeling skills; detailed understanding of valuation methodologies.</li><li>Experience with PowerPoint or similar tools for financial presentations.</li><li>Strong analytical, problem-solving and communication skills.</li><li>Excellent command of English language (written and spoken).</li><li>Strong organizational &amp; numerical skills with attention to detail.</li><li>Service oriented mindset with positive attitude &amp; self-motivation.</li><li>Prioritization &amp; time management.</li><li>Communication/interpersonal skills and confident team player.</li></ul>&nbsp;The company offers: • A unique opportunity to work for a leading company in the cement industry. • Continuous training and growth opportunities. • Group health insurance package.

Treasury and M&A Officer

CrediaBank, which was created through the merger of Attica Bank and the formerPancreta Bank, is looking for an Upper Mass Segment Officer to join our dynamicteam.As an Upper Mass Segment Officer, reporting to the Branch Manager, you will manage and coordinate all activities related to servicing individual customers of the Branch, including the sale of deposit, investment, lending, and bancassurance products. You will support branch staff, delivering these services, ensuring smooth execution and compliance to the Bank’s policies and procedures. You will actively promote the branch's commercial objectives by building and maintaining strong client relationships with the Upper Mass Segment and by informing them about new banking products and services. As the first point of contact, you will play a key role in ensuring an exceptional customer service experience. The role requires you to have a customer-focused profile and demonstrate strong commitment to the achievement of the team’s and the Organization’s goals.Responsibilities:• Upper Mass clientele development &amp; promotion of existing &amp; new retail bankingproducts &amp; services• Market &amp; competition monitoring• Upper Mass customer relationship management &amp; performance supervision/management• Ensure that the provision of services to customers is carried out in accordance withthe instructions and terms agreed with the Bank• Collaboration with competent units regarding the development &amp; promotion ofproducts/services• Responsible for managing organizational &amp; operational issues and checking theaccuracy of customer documentation before their transmission to Central Services• Ensuring the efficient implementation and improvement of branch organizational&amp; operation procedures• Formulating &amp; supervising the implementation of branch commercial &amp;operational objectives internal plan, concerning Upper Mass customers• Provide information during the preparation/monitoring/review of the bank'sbranch network budget at a branch level• In addition to the above, any other area of responsibility, duties and competenciesare assigned by the hierarchically superior level, such as daily incoming andoutgoing netting of accounts, settlement of returned checks, overdue Loansmanagement.• Manages relationships with local stakeholders at a branch level.Qualifications:• Bachelor’s degree, preferably in Accounting, Finance, Economics, BusinessAdministration or a related field• Master’s degree in a relevant filed will be considered an asset• Minimum of 5 years’ relevant experience• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1, a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Solid knowledge of financial products and services, particularly loans and credit,and awareness of market competition• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Very good command of English.

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