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Aoristou

Seasonal

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Internship

Volunteer

FullTime

OnSite

The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties include greeting guests, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk - Greet all guests and assist them with check-in&nbsp;&amp; Check -out- Maintain a positive attitude and friendly demeanor- Respond to all guest questions and requests- Handling travel arrangements- Handling queries and complaints via phone, email&nbsp;&amp; general correspondence- Answer and forward phone calls- Keep a tidy and orderly workspace- Assist with administrative tasks as needed- Receiving, sorting, distributing and dispatching&nbsp;daily mail- Handling transcription, printing, photocopying- Maintaining safety and hygiene standards of&nbsp;the reception area- Handling walk-in guests &amp; last minute reservations - Education on Tourism Services- Two (2) years minimum experience in the same position- Solid written and verbal communication skills- Fluency in English &amp; Preferably German or French- Ability to maintain a positive, friendly attitude even under high pressure- Excellent knowledge of PMS (preferably Alexandros)&nbsp;&amp; Microsoft Office - Accomodation in long dinstant hotels- Competitive remuneration package- Professional working environment- Continuous education and training

RECEPTIONIST

The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties include greeting guests, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. Responsibilities&nbsp;- Greet all guests and assist them with check-in&nbsp;&amp; Check -out- Maintain a positive attitude and friendly demeanor- Respond to all guest questions and requests- Handling travel arrangements- Handling queries and complaints via phone, email&nbsp;&amp; general correspondence- Answer and forward phone calls- Keep a tidy and orderly workspace- Assist with administrative tasks as needed- Receiving, sorting, distributing and dispatching&nbsp;daily mail- Handling transcription, printing, photocopying- Maintaining safety and hygiene standards of&nbsp;the reception area- Professional appearance- Handling walk-in guests &amp; last minute reservations Requirements- Education on Tourism Services- Two (2) years minimum experience in the same position- Solid written and verbal communication skills- Fluency in English &amp; Preferably German or French- Ability to maintain a positive, friendly attitude even under high pressure- Excellent knowledge of PMS (preferably Alexandros) &amp; Microsoft Office Benefits- Competitive remuneration package- Professional working environment- Continuous education and training- Accomodation in long dinstant hotels

RECEPTIONIST / Υπάλληλος Υποδοχής

As a Front Office Agent at Miraggio Thermal Spa Resort you play a vital role in providing exceptional guest experiences. You are the first point of contact for our guests and are responsible for creating a warm, welcoming, and efficient environment in the hotel's front office. Your primary goal is to ensure a seamless check-in and check-out process while delivering outstanding guest experience.Key Responsibilities:<ul><li>Guest Check-In and Check-Out:&nbsp;Greet guests with a friendly and professional demeanor. Assist guests with the check-in and check-out process, ensuring accuracy and efficiency. Handle guest inquiries and requests promptly and courteously.</li><li>Reservation Management:&nbsp;Verify and confirm guest reservations accurately.</li><li>Payment Processing:&nbsp;Collect and process payments, issue invoices, and maintain a balanced cash drawer. Ensure all financial transactions are conducted securely and in compliance with hotel policies.</li><li>Information and Assistance:&nbsp;Provide guests with information about hotel facilities, services, local attractions, and dining options. Offer recommendations and assistance to enhance their stay.</li><li>Telephone and Email Communication:&nbsp;Answer phone calls, respond to emails, and transfer calls to appropriate departments. Handle reservations, inquiries, and requests via phone and email.</li><li>Problem Resolution:&nbsp;Address and resolve guest issues and complaints professionally, ensuring guest satisfaction while adhering to hotel policies and procedures.</li><li>Safety and Security:&nbsp;Monitor and maintain the security of the front desk area, ensuring the safety and privacy of guests. Follow hotel security and emergency procedures.</li><li>Administrative Duties:&nbsp;Complete administrative tasks, such as filing, record-keeping, and updating guest information.</li><li>Collaboration:&nbsp;Work closely with other hotel departments, including housekeeping, maintenance, and food and beverage, to ensure seamless guest experiences.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (National or International university/ AEI or TEI)</li><li>1 year minimum experience on similar position, leadership in hospitality strongly required.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication (both verbal and written), negotiation and administrative skills.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Front office Agent

Our team consists of people with vision and passion for what they do. Our employees are our greatest asset and our greatest investment. We are committed to offering continuous training, personal development and support for each team member. On a daily basis, the management of the company, as well as a team of Mental Health scientists, take care of the well-being of every employee and each team on a personal and professional level.&nbsp;As an Assistant Restaurant Manager you will·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the Restaurant Manager in all operational and administrative aspects and be able to prioritize the required level of engagement&nbsp;in both areas and take charge of the outlet and the department in his/her absence·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the Restaurant Manager to supervise the side duty schedules for all positions and ensure compliance and follow through·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the Restaurant Manager to supervise the maintenance and cleanliness of the outlet at all times and as assigned carry out monthly or more frequent walk-throughs with the respective engineering and housekeeping colleagues and follow up accordingly on the produced reports to achieve an immaculate environment·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Enforce and monitor all operational standards·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oversee the daily operation of the outlet and manage shifts effectively to assure a smooth and effective overall operation·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain a good relationship and steady communication with the Chef or Chef de Cuisine and his/her team, particularly during operation hours·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build and maintain strong relationships with guests·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Organize and supervise staff shifts·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Keep a high standard of personal hygiene and appearance (grooming standards, clean uniform, body odors)Entry Requirements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2-3 years of experience in a similar role·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent command of the Greek &amp; English language, both spoken and written·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A second foreign language will be considered as a plus·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong managerial and supervisory skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent organizational &amp; hosting skills, emotional intelligence and problem-solving skillsWe offer·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accommodation with AC, wi-fi, laundry access and access to our open-air gym·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuous training opportunities (hard &amp; soft skills)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Free Counseling line for our employees and their relatives (mental health &amp; business psychology)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Company laptop &amp; mobile phone·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted Mini Market prices at our Employee dedicated market·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Two meals per day at the staff restaurant

Assistant Restaurant Manager (Santorini & Paros)

A Weddings &amp; Events Specialist is responsible for assisting clients to organize a full wedding or a particular event, aiming at the creation of an unforgettable and unique experience. Communicate continuously with clients, contact and negotiate with suppliers to assist with setup; arrange the delivery of materials and decorations on time, and collaborate efficiently with her colleagues (hotel staff).Applicant’s main accountabilities:<ul><li>Know the prerequisites of each event and implement new concepts and ideas</li><li>Handle relevant costs with efficiency according to the provided budget</li><li>Search for the appropriate vendors and negotiate with them</li><li>Work closely with the hotels’ line managers to arrange the staffing and the creation of the event</li><li>Cooperate and give directions to the hotels’ staff to meet the needs of each event</li><li>Ensure the highest standards of guest care is maintained</li><li>Provide a friendly, efficient and courteous service at all times</li><li>Ensure the success of an event by providing a detailed and discreet supervision before and during the wedding or the event.&nbsp; &nbsp;</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Hospitality, Business Administration or relevant field</li><li>Excellent command of English language. Knowledge of a second foreign language (preferably French, German, Russian, Italian or Hebrew) would be considered as extra asset</li><li>Minimum 2 years of relevant experience</li><li>Knowledge of hotel management software (Protel) is an advantage</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Excellent communication and people skills</li><li>Excellent time management and organizational ability</li><li>Organizational and multitasking abilities</li><li>Professionalism / Responsibility</li><li>Critical thinking and Results orientation</li><li>Enthusiastic, friendly &amp; self-motivated personality, eager to learn, develop and be part of a growing team</li></ul>

Weddings & Events Specialist

As a Guest Relations Agent at&nbsp;Miraggio Thermal Spa Resort you are the first point of contact for our guests, dedicated to ensuring their comfort and satisfaction. Your role is to create memorable guest experiences by offering personalized assistance and addressing guest inquiries and concerns promptly and professionally.Key Responsibilities:<ul><li>Guest Welcome and Assistance:&nbsp;Warmly welcome guests upon their arrival and assist with the check-in process. Provide information about the hotel's amenities, services, and local attractions.</li><li>Guest Engagement:&nbsp;Establish a positive and lasting relationship with guests, actively listening to their needs and preferences, and delivering personalized services and recommendations to enhance their stay.</li><li>Problem Resolution:&nbsp;Address guest inquiries, concerns, or complaints promptly, finding suitable solutions and escalating issues, when necessary, all while adhering to hotel policies.</li><li>Special Requests:&nbsp;Ensure that special guest requests, such as room preferences, amenities, and services, are met to create exceptional experiences.</li><li>Concierge Services:&nbsp;Offer guidance and information about local dining, entertainment, and transportation options. Make reservations and bookings for guests as required.</li><li>Loyalty Programs:&nbsp;Enroll guests in loyalty programs, explaining the benefits and actively promoting the hotel's services and amenities.</li><li>Communication:&nbsp;Maintain effective communication with other hotel departments, including the front office, housekeeping, maintenance, and dining, to coordinate guest requests and enhance guest experiences.</li><li>Safety and Security:&nbsp;Uphold the hotel's safety and security protocols, ensuring the well-being of guests and staff.</li><li>Feedback Collection:&nbsp;Solicit and collect guest feedback through surveys and direct interactions, conveying comments and concerns to the Guest Relations Manager for analysis and improvement.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (National or International university/ AEI or TEI)</li><li>1 year minimum experience on similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly</li><li>Exceptional communication (both verbal and written), negotiation and administrative skills</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multi task position</li><li>High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must</li><li>Availability to work in shifts, including evenings, weekends, and holidays</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Guest Relations Agent

As an F&amp;B Reservation Agent, you will be the first point of contact for our guests regarding dining experiences across our outlets. You will ensure smooth and professional communication, manage reservations efficiently, and contribute to delivering exceptional service that reflects the Four Seasons standards.Key Responsibilities<ul><li>Handle all Food &amp; Beverage reservations via phone and email in line with Four Seasons standards</li><li>Respond to guest inquiries and provide accurate information about our restaurants and services</li><li>Ensure clear and effective communication between all F&amp;B outlets</li><li>Maintain organized records, files, and office supplies</li><li>Support daily administrative tasks, including correspondence and reporting</li><li>Stay informed about daily hotel operations and activities</li><li>Participate in meetings and training sessions as required</li><li>Assist in delivering a seamless guest experience and support other departments when needed</li></ul>What You Bring<ul><li>Strong communication skills and a professional telephone manner</li><li>Excellent organizational and multitasking abilities</li><li>Attention to detail and a guest-focused mindset</li><li>Ability to work in a fast-paced environment</li><li>Proficiency in English (additional languages will be considered an asset)</li><li>Previous experience in hospitality or reservations is a plus</li></ul>What We Offer<ul><li>Opportunity to be part of a world-class luxury hospitality brand</li><li>Continuous learning and development opportunities</li><li>A dynamic and supportive working environment</li><li>Career growth within Four Seasons globally</li></ul>

Dining Reservations Agent (Seasonal 2026) REQ10378976

Job Responsibilities<ul><li>Assisting the Housekeeping Executive by implementing, and keeping up-to-date policies, procedures, practices, and standards, monitoring the progress of implementation of the departmental objectives in line with the hotel business objectives,</li><li>Inspect all areas and take corrective measures to meet Hotel Standards in terms of cleanliness, maintenance, and supply,</li><li>Train, develop, schedule, and manage the performance of direct subordinates to ensure the efficient running of housekeeping operations,</li><li>Coordinate housekeeping duties with various departments such as Front Desk, Maintenance, Sales and Marketing, and Food &amp; Beverage to ensure that all guestrooms and public areas are clean and well maintained in a timely and efficient manner,</li><li>Participate in all pre-opening, refurbish and renovation projects planning, execution and final set up including snag lists,</li><li>Keep abreast of all new equipment and cleaning products and evaluate their quality, maintain knowledge of local competition and housekeeping industry trends,</li><li>Accomplish a set of administrative duties such as leading and attending meetings, writing reports and memos and other specific duties related to the job function.</li></ul>Job Requirements<ul><li>Minimum 1 years’ experience, ideally within a 5* Luxury Hotel,</li><li>Flexibility and adaptability,</li><li>Team Management &amp; Team spirit,</li><li>Good time management &amp; resistance to pressure,</li><li>University / College degree is an advantage.</li></ul>Katikies Offers<ul><li>Competitive compensation package based on qualifications and experience,</li><li>Accommodation at fully equipped apartments,</li><li>Daily meals,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Training and career development,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Housekeeping Supervisor – MYK.H.SUP

Our team consists of people with vision and passion for what they do. Our employees are our greatest asset and our greatest investment. We are committed to offering continuous training, personal development and support for each team member. On a daily basis, the management of the company, as well as a team of Mental Health scientists, take care of the well-being of every employee and each team on a personal and professional level.&nbsp;As a Guest Experience Agent you will·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Satisfy guest needs and exceeding guest expectations your top priority·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Greet guests by name and escorting them on a tour of the hotel on the way to their room·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform administration duties and check-in/check-out procedures·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Project a positive hotel image at all times·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist with itineraries and preparing necessary vouchers for guest activitiesEntry Requirements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in a 4 or 5 stars boutique hotel environment·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent command of the English language, both spoken and written·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Additional language knowledge would be consider an extra asset·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Great conversational and organizational skills while being teamwork-oriented·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Positive outlook and outgoing personality·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with Front office software, like Opera, Fidelio &amp; Protel·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; EU citizenship is requiredWe offer·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accommodation with AC, wi-fi, laundry access and access to our open air gym·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuous training opportunities (hard &amp; soft skills)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Free Counseling line for our employees and their relatives (mental health &amp; business psychology)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The provision of uniforms·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted Mini Market prices at our Employee dedicated market·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Two meals per day at the staff restaurant·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Transportation to/from work·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted rates at selected Andronis Restaurants

Guest Experience Agent (Santorini & Paros)

The Communications Team Leader is responsible for the daily operations of the Connectivity Center, ensuring it functions as the Central Communication Hub of the Resort. This role supervises the Connectivity team, oversees guest communications, and coordinates all guest needs in a timely manner. The Connectivity Team Leader also supports the reservations team in maximizing room revenue and occupancy, entering reservations into Opera, and offering availability over the phone. A thorough understanding of Connectivity Center operations, Resort facilities, and departmental functions is essential. Key Duties and Responsibilities: Team Leadership:<ul><li>Supervise the daily operations of the Connectivity Center, ensuring that all incoming, in-house, and outgoing calls are handled efficiently and courteously.</li><li>Create and manage the team schedule, always ensuring adequate coverage.</li><li>Conduct regular one-on-one meetings with team members to provide feedback, support, and guidance.</li><li>Train and onboard new team members, ensuring they are well-versed in all standard operating procedures (SOPs) and protocols.</li></ul>Call Management:<ul><li>Ensure all guest calls, department routing, and external calls (local, trunk, long-distance) are handled professionally.</li><li>Monitor and maintain the Wakeup Call Service, ensuring all requests are accurately logged in Alice and executed promptly.</li></ul>Guest Communication &amp; Pre-Arrival Checks:<ul><li>Oversee pre-arrival communication, ensuring all guest details, preferences, and special requests are accurately logged and communicated to relevant departments.</li><li>Perform pre-arrival checks to ensure all arrangements, including room readiness, special requests, and welcome letters, are in place.</li><li>Ensure the timely preparation and delivery of arrival letters, birthday cards, welcome notes, and any special communications for guests.</li></ul>Reservation &amp; Sales Support:<ul><li>Assist the reservations team in maximizing room revenue and occupancy by managing reservations, entering details into Opera, and providing availability information.</li><li>Apply effective selling, up-selling, cross-selling, and suggestive selling techniques to maximize property revenue.</li></ul> Restaurant Reservations<ul><li>Handle restaurant reservations end-to-end, including availability management, special requests, coordination with outlets, and proactive communication to ensure an exceptional dining experience for guests.</li></ul> System &amp; Equipment Maintenance:<ul><li>Ensure the proper functioning of all communication systems, including messaging, Alice, SAGA, Review Pro, and telephone equipment. Report any malfunctions to IT or Engineering promptly.</li><li>Maintain and update the resort extension list and telephone directory, ensuring all contact information is current and accessible.</li></ul>Emergency Protocols:<ul><li>Ensure that all emergency calls, including fire, bomb threat, medical, tsunami alerts, and blackouts, are handled according to established policies and protocols.</li><li>Regularly drill and refresh the team on emergency procedures to ensure preparedness.</li></ul>Guest Preferences &amp; VIP Services:<ul><li>Ensure that guest preferences are accurately communicated to the appropriate departments and logged into Opera.</li><li>Oversee the management of VIP member bookings and ensure that their preferences are meticulously handled.</li></ul> Inter-Departmental Communication:<ul><li>Foster strong inter-departmental relationships to enhance service synergy within the resort.</li><li>Ensure that all guest complaints and compliments are communicated to the manager, and appropriate actions are taken.</li></ul>Administrative Duties:<ul><li>Manage and monitor five shared mailboxes, ensuring timely responses to guest inquiries and requests.</li><li>Make requisitions for Connectivity Center needs and manage general store requests.</li><li>Maintain and update records, including the Management Team Accommodation Contact List and emergency contact numbers.</li></ul> Skills, Experience &amp; Educational Requirements:<ul><li>Education: Bachelor’s degree in Hospitality Management or a related field.</li><li>Experience: Minimum of 2 years of experience in a contact center or similar role, with at least 1 year in a supervisory capacity.</li><li>Language Proficiency: Excellent command of English. Additional language skills (e.g., Russian, German, Italian, or French) are an advantage.</li><li>Technical Skills: Proficient in Opera system, and computer proficiency in a Windows environment (Word, Excel, PowerPoint).</li><li>Communication Skills: Excellent communication and interpersonal skills, with the ability to manage a team effectively.</li><li>Customer Focus: Strong focus on delivering exceptional customer service with attention to detail.</li><li>Administrative Abilities: Strong organizational and administrative skills, with the ability to manage multiple tasks efficiently.</li></ul>&nbsp;What We Offer<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>&nbsp;

Team Leader, Communications Center | One&Only Aesthesis, Athens (18919)

Deliver personalized and discreet service to guests in the comfort of their rooms and suites. Offer seamless 24-hour dining experiences that combine convenience, privacy, and luxury, maintaining Four Seasons’ signature standards of hospitality.&nbsp;About the Role&nbsp; At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged In-Room Dining Coordinator to join our team for the Season 2026 (minimum 6 or 7 months contract). You will ensure guests receive timely, accurate, and highly personalized in-room dining service, including special requests, private bar orders, and complementary amenities.&nbsp;What You Will Do&nbsp;<ul><li>Take guest in-room dining orders and communicate special requests to the kitchen.&nbsp;</li></ul><ul><li>Answer telephones courteously, provide menu guidance, and describe food and beverage selections vividly.&nbsp;</li></ul><ul><li>Upsell additional products and services to maximize revenue.&nbsp;</li></ul><ul><li>Coordinate delivery of guest orders and amenities with Room Service Servers, ensuring timely and accurate service.&nbsp;</li></ul><ul><li>Record guest charges, gratuities, and maintain check accuracy.&nbsp;</li></ul><ul><li>Maintain and file logs of amenity deliveries, special requests, and private bar services.&nbsp;</li></ul><ul><li>Update guest profiles in Opera and maintain VIP or special request reports.&nbsp;</li></ul><ul><li>Coordinate with Housekeeping and Banquets for simultaneous or special in-room deliveries.&nbsp;</li></ul><ul><li>Use HotSOS to dispatch staff to guest rooms and residential floors efficiently.&nbsp;</li></ul><ul><li>Prepare reports using Avero and assist with payroll reporting as required.&nbsp;</li></ul><ul><li>Liaise with kitchen staff for extraordinary or off-menu requests.&nbsp;</li></ul><ul><li>Accept and manage reservations for hotel food &amp; beverage outlets using Open Table.&nbsp;</li></ul><ul><li>Assist with phone coverage, administrative tasks, and general department support.&nbsp;</li></ul><ul><li>Comply with all Four Seasons’ Category One and Two Work Rules and Standards of Conduct.&nbsp;</li></ul><ul><li>Maintain high standards of hygiene, safety, and professionalism while on duty.&nbsp;</li></ul><ul><li>Respond properly in any hotel emergency or safety situation.&nbsp;</li></ul>What You Bring&nbsp;<ul><li>High School Diploma or equivalent experience.&nbsp;</li></ul><ul><li>Applicants must have European Passport or the legal right to work in Greece.&nbsp;</li></ul><ul><li>Previous experience in in-room dining, food &amp; beverage, or hospitality is an advantage.&nbsp;</li></ul><ul><li>Strong communication skills, attention to detail, and ability to multitask in a fast-paced environment.&nbsp;</li></ul><ul><li>Fluency in English is essential; proficiency in Greek is an advantage.&nbsp;</li></ul><ul><li>Food handling and sanitation certification is a plus.&nbsp;</li></ul>What We Offer&nbsp;<ul><li>Competitive Salary and comprehensive Benefits Package.&nbsp;</li></ul><ul><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.&nbsp;</li></ul><ul><li>Ticket Restaurant monthly allowance of €100.&nbsp;</li></ul><ul><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally.&nbsp;</li></ul><ul><li>Employee Recognition Program.&nbsp;</li></ul><ul><li>Opportunities for Global Travel through Task Forces and Transfers.&nbsp;</li></ul><ul><li>Access to Four Seasons global Training &amp; Development programs.&nbsp;</li></ul>Schedule &amp; Hours&nbsp;<ul><li>Summer Seasonal Job – 5 working days per week, with 2 days off.&nbsp;</li></ul><ul><li>Schedule is flexible and may change weekly according to business needs.&nbsp;</li></ul>If you are passionate about providing impeccable in-room dining experiences in a world-class hospitality environment and want to be part of a highly skilled team, we want to hear from you!&nbsp;

In Room Dining Coordinator (Seasonal 2026) REQ10363878

Our team consists of people with vision and passion for what they do. Our employees are our greatest asset and our greatest investment. We are committed to offering continuous training, personal development and support for each team member. On a daily basis, the management of the company, as well as a team of Mental Health scientists, take care of the well-being of every employee and each team on a personal and professional level.&nbsp;As an HR Coordinator you will·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Implement Human Resources processes related to the hotel’s daily operational needs ensuring guest services and colleague productivity and safety·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strengthen team bonding between management team and line staff·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work closely with the departments at all levels in communications and implementation of HR initiatives concerning all HR areas·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain, accurate and complete employee records·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Update HR databases (e.g. new hires, separations, vacation and sick leaves)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare all the documents for HR policies and procedures·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist in payroll preparation by providing relevant data, like absences, leaves, sickness·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cooperate with Recruitment Management team to ensure efficient and high-quality coverage of vacancies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Recruitment Process Administration (job ads tracking, screening, phone interviews, reporting)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Act as the point of contact when employees have queries or job-related issues·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Plan and organize social and community activities (Employee Events, community actions, etc)Entry Requirements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s or Master’s Degree Human Resources·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent command of Greek &amp; English language both verbal and written·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Minimum of 2 years of experience working in a similar position (previous HR experience within the luxury hospitality setting would be highly appreciated)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficient in Microsoft Word and Excel·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Must be familiar and knowledgeable of Greek legislation and processes.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong verbal communication·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent organizational skills, emotional intelligence and problem-solving skillsWe offer·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accommodation with AC, wi-fi, laundry access and access to our open air gym·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuous training opportunities (hard &amp; soft skills)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Free Counseling line for our employees and their relatives (mental health &amp; business psychology)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Company laptop &amp; mobile phone·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted Mini Market prices at our Employee dedicated market·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Two meals per day at the staff restaurant

Human Resources Coordinator

Handling all reservation inquiries efficiently while exhibiting interest, enthusiasm and professional image at all times. Generate and optimize revenue by effectively following the set selling strategies through revenue management. Practice and promote the desired work culture around the four core values.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Exercises proper selling, up-selling, cross selling and suggestive selling technique in order to maximize property revenue.</li><li>Maintains up to date knowledge on sales strategies, rates, products, packages, facilities and inventory at all times.</li><li>Ensures every caller directed to the department receives an optimum level of services and care at all times.</li><li>Consistently follows the IFH call processing standard at all times.</li><li>Handles guest queries, requests and complaints related to reservations in a polite and efficient manner. Seeks guidance from Team Leader or Manager to minimize customer dissatisfaction.</li><li>Records and processes reservations via all channels and ensuring response within 24 hours of receipt.</li><li>Identifies and anticipates needs and requirements by asking open-ended questions to obtain all necessary information.</li><li>Ensures accurate input of reservations details in the hotel property management system.</li><li>Liaise with the Sales Department regarding booking of group rooms.</li><li>Provides Team Leader and Manager all relevant correspondences for late cancellation and no-show bookings to support the penalty charges.</li><li>Always maintains a comprehensive filing system in the Reservations department.</li><li>Attends all training programs as required by the business needs.</li><li>Treats internal and external customers fairly with respect, while developing effective customer networks.</li><li>Achieve performance target (Key Performance Indicator) to ensure that agent’s work supports and furthers the organization's goals.</li><li>Performs any additional tasks as and when directed by the Team Leader and Manager according to the business needs.</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul>&nbsp;&nbsp; &nbsp; &nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>&nbsp; &nbsp;Bachelor’s degree</li><li>Minimum of 1 year experience with Reservations or significant experience of working in contact centre or similar field</li><li>Excellent knowledge of Greek and English (another language, namely Russian, German, Italian or French is an advantage)</li><li>Experienced in using Opera system.</li><li>Computer proficiency in a Windows environment (Word, Excel, PowerPoint)</li><li>Excellent communication skills</li><li>Strong administrative abilities</li></ul>

Agent, Reservations 6567

We are seeking an experienced and detail-oriented Housekeeping Supervisor to join the team at Amanzoe, in the Peloponnese, Greece. Reporting to the Executive Housekeeper, this role supports the daily operations of the Housekeeping Department to ensure the highest standards of cleanliness, organization, and guest satisfaction throughout the property.Responsibilities<ul><li>Supervise and coordinate the daily activities of the Housekeeping team to ensure all areas meet Aman standards.</li></ul><ul><li>Ensure guest rooms, public areas, and back-of-house spaces are maintained to a high standard of cleanliness and presentation.</li></ul><ul><li>Provide training, guidance, and motivation to Room Attendants and support staff.</li></ul><ul><li>Conduct regular inspections of rooms and public areas to ensure quality control.</li></ul><ul><li>Liaise with other departments to ensure seamless guest experiences.</li></ul><ul><li>Manage inventory levels for linen, amenities, and cleaning supplies.</li></ul><ul><li>Assist the Executive Housekeeper with administrative tasks, scheduling, and departmental planning.</li></ul><ul><li>Respond to guest requests and feedback with professionalism and efficiency.</li></ul><ul><li>Maintain compliance with health, safety, and hygiene regulations.</li></ul><ul><li>Support in budgeting, cost control, and operational efficiencies.</li></ul>Requirements<ul><li>Degree or diploma in Hospitality from a certified school in Greece or abroad.</li></ul><ul><li>Minimum 2 years of experience in a similar Housekeeping supervisory role, preferably in a 5* luxury hotel.</li></ul><ul><li>Excellent verbal and written communication skills in both Greek and English.</li></ul><ul><li>Strong leadership, interpersonal, and organizational skills.</li></ul><ul><li>Proficiency in MS Office; knowledge of Opera PMS or Fidelio is an asset.</li></ul><ul><li>A hands-on approach with strong attention to detail and problem-solving abilities.</li></ul><ul><li>Ability to work under pressure while maintaining service excellence.</li></ul><ul><li>Commitment to guest satisfaction and maintaining luxury service standards.</li></ul><ul><li>Right to live and work in Greece without company-supported work permit.</li></ul>BenefitsAt Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits package including exciting international career opportunities in a company that is expanding rapidly. We prioritize and support your career journey, making you feel valued, included and at home.<ul><li>Accommodation including monthly Utility Allowance (Electricity and Water).</li><li>Access to our Training Platforms: Open Sesame and E-Cornell.</li><li>Discount on F&amp;B Outlets.</li><li>Discount on Aman Retail Boutique.</li><li>Meal and Coffee breaks while on duty.</li><li>Provided Uniform.</li><li>Employee Wellness Program including complimentary Yoga, Tennis, and Gym Classes.</li><li>Amanzoe Elite Program with discounts on local restaurants and stores.</li><li>Staff Party and Family Day events.</li><li>Staff Bus for daily transportation.</li></ul>If you thrive in an ultra-luxury environment and are passionate about warm and personalized hospitality where every detail matters, we invite you to apply to join us on our journey.

Housekeeping Supervisor

This frontline role is critical to delivering a seamless guest experience through accurate billing, secure cash handling, and system efficiency. The ideal candidate will demonstrate strong working knowledge of MICROS POS and exhibit a high level of integrity in all financial transactions.Key Duties and Responsibilities<ul><li>Process guest transactions accurately and efficiently using MICROS POS system, including cash, credit card, voucher, and room charge payments.</li><li>Ensure adequate cash float is maintained at the cashier station; count, balance, and reconcile end-of-day transactions.</li><li>Maintain up-to-date and accurate cashiering documentation, including daily transaction summaries and reconciliation reports.</li><li>Promptly report any discrepancies, overages, or shortages to the Restaurant Manager and Finance Department.</li><li>Coordinate with the Finance team for daily deposit of collections and handover of financial documentation.</li><li>Maintain the cleanliness, organization, and operational readiness of all cashiering equipment, including POS terminal and card readers.</li><li>Assist guests with inquiries related to billing and payment in a professional and courteous manner.</li><li>Comply with all cashiering policies, internal control procedures, and audit standards.</li><li>Support service team during high-volume periods, including guest seating and basic order-taking when required.</li><li>Perform ad hoc cashiering and administrative duties as assigned by the Restaurant Manager or Finance team.</li></ul>Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>High School Certificate or equivalent; Diploma or Degree in Hospitality, Accounting, or Business preferred.</li><li>Minimum 1-2 years of cashiering experience in a hospitality or restaurant environment.</li><li>Proficient in using MICROS POS or similar Point-of-Sale systems.</li><li>Strong numerical and reconciliation skills with a keen attention to detail.</li><li>Proficient in MS Excel and general Microsoft Office applications.</li><li>Excellent communication and customer service skills.</li><li>Ability to work flexible hours, including weekends, holidays, and shift rotations.</li><li>High level of integrity and confidentiality in handling financial transactions.</li></ul>What We Offer<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

F&B Cashier | Manko | One&Only Aesthesis, Athens (18887)

As a Front Office Supervisor at Miraggio Thermal Spa Resort you will be responsible for overseeing the daily operations of the front desk and ensuring a seamless and exceptional experience for our guests. Your leadership and problem-solving skills will play a pivotal role in maintaining high service standards, managing the front office team, and providing excellent guest service.Key Responsibilities:<ul><li>Team Leadership: Supervise, train, and motivate the front office staff, ensuring they provide outstanding guest service, and meet performance goals and standards.</li><li>Guest Services: Lead by example in delivering exceptional guest services, handling check-in, check-out, reservations, and guest inquiries efficiently and professionally.</li><li>Shift Management: Oversee daily operations by managing staff schedules, ensuring coverage, and coordinating shift changes. Maintain a well-organized and efficient front desk operation.</li><li>Guest Issues Resolution: Address and resolve guest concerns, complaints, or special requests promptly and professionally, finding appropriate solutions while adhering to hotel policies.</li><li>Cash Handling: Oversee financial transactions, ensuring accuracy, compliance, and proper cash balancing at the end of each shift.</li><li>Training and Development: Provide ongoing training and support to front office staff, ensuring they are well-informed and capable of handling guest inquiries and challenges effectively.</li><li>Report Preparation: Assist in preparing daily reports, occupancy forecasts, and financial summaries. Maintain accurate records.</li><li>Collaboration: Foster effective communication and collaboration between the front office team and other hotel departments, such as housekeeping, maintenance, and food and beverage, to enhance guest experiences.</li><li>Safety and Security: Uphold the hotel's safety and security protocols, ensuring the well-being of guests and staff.</li><li>Front Desk Maintenance: Ensure the front desk area is clean, organized, and equipped with necessary supplies, brochures, and information for guests.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (Hospitality or related field – AEI or TEI, National or International).</li><li>2-3 years minimum experience in a similar position , leadership in hospitality strongly required.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Strong communication (both verbal and written), negotiation and administrative skills.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must.</li><li>Flexibility to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are a dedicated hospitality professional with leadership skills join our team and be part of our journey towards excellence!

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