guest relations agent sissi

Oct 30, 2026 · Enorme Hotels

Λασίθι·Oct 30, 2026

ΛασίθιOn SiteΤουρισμός / ΞενοδοχείαSeasonalFull Time

JOBILY AI SUMMARY

What you'll do

Greet guests warmly and assist with check-in and check-out processes
Maintain a positive and friendly demeanor at all times
Respond promptly to guest questions and requests
Manage travel arrangements and resolve guest queries and complaints via phone, email, and correspondence
Answer and forward phone calls professionally
Keep the front desk area tidy, organized, and welcoming
Support administrative tasks including receiving, sorting, and dispatching mail
Handle transcription, printing, and photocopying duties
Maintain safety and hygiene standards in the reception area
Assist walk-in guests and manage last-minute reservations efficiently

Key requirements

2+ years' experience
Guest relations and customer service skills
Proficient with Property Management Systems (PMS) and Microsoft Office
Excellent written and verbal communication skills
Multilingual skills including English, with knowledge of German or French desirable
Organizational and administrative skills
Patience, professional appearance, and phone etiquette
Ability to maintain safety and hygiene standards
Tourism Servicespreferred

Benefits

Enjoy a competitive remuneration package, continuous education and training, a professional work environment, and accommodation options for long-distance assignments.

About the job

Join Enorme Hotels as a Guest Relations Agent and become the welcoming face our guests will remember! We are seeking a friendly, patient, and knowledgeable professional who thrives on making guests feel comfortable and valued. Your positive attitude and helpful nature will shine as you manage the…

Enorme Hotels

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