Enorme Hotels
front office agent elounda
Oct 30, 2026 · Enorme Hotels
Λασίθι·Oct 30, 2026
ΛασίθιOn SiteΤουρισμός / ΞενοδοχείαSeasonalFull Time
JOBILY AI SUMMARY
What you'll do
- Greet all guests and assist with check-in and check-out
- Maintain a positive attitude and friendly demeanor
- Respond to guest questions and requests
- Handle travel arrangements
- Manage queries and complaints via phone, email, and correspondence
- Answer and forward phone calls
- Keep a tidy and orderly workspace
- Assist with administrative tasks
- Receive, sort, distribute, and dispatch daily mail
- Handle transcription, printing, and photocopying
- Maintain safety and hygiene standards of the reception area
- Handle walk-in guests and last-minute reservations
Key requirements
- 2+ years' experience
- Knowledge of PMS and Microsoft Office
- Written and verbal communication skills
- Fluency in English and knowledge of German or French
- Handling complaints and phone calls
- Reception area safety and hygiene
- Professional appearance
- Handling administrative tasks
- Guest greeting and assistance
- Travel arrangements handling
- Tourism Services
Benefits
- Competitive remuneration package, professional working environment, continuous education and training, accommodation in long distant hotels.
About the job
The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties include greeting guests, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. Responsibilities - Greet all guests…



