front office agent malia

Oct 30, 2026 · Enorme Hotels

Μάλλια·Oct 30, 2026

ΜάλλιαOn SiteΤουρισμός / ΞενοδοχείαSeasonalFull Time

JOBILY AI SUMMARY

What you'll do

Greet all guests and assist with check-in and check-out processes
Maintain a positive attitude and friendly demeanor
Respond to all guest questions and requests
Handle travel arrangements
Manage queries and complaints via phone, email, and general correspondence
Answer and forward phone calls
Keep a tidy and orderly workspace
Assist with administrative tasks including transcription, printing, and photocopying
Receive, sort, distribute, and dispatch daily mail
Maintain safety and hygiene standards in the reception area
Handle walk-in guests and last-minute reservations

Key requirements

2+ years' experience
Fluency in English and preferably German or French
Written and verbal communication skills
Customer service friendliness with a positive attitude under pressure
Telephone handling skills and handling queries and complaints
Proficiency in PMS and Microsoft Office
Administrative tasks and appearance professionalism
Tourism Services

Benefits

Competitive remuneration package.
Professional working environment.
Continuous education and training.

About the job

The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties include greeting guests, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. Responsibilities - Greet all guests…

Enorme Hotels

Company Profile