assistant front office manager - domes of elounda
Oct 29, 2026 · Domes Resorts
What you'll do
- Supervise guest check-ins, check-outs, and room assignments
- Resolve guest inquiries, concerns, and complaints professionally
- Maintain a welcoming reception atmosphere
- Assist with hiring, training, mentoring, and coaching front office staff
- Schedule staffing to ensure coverage during peak and off-peak hours
- Monitor and evaluate staff performance
- Support reservations, room inventory management, cashiering, and VIP arrivals
- Coordinate with other departments to ensure room readiness and address guest requests
- Manage the front desk budget and supplies
- Ensure compliance with safety and security protocols
- Share guest information, preferences, and feedback with relevant teams
- Maintain detailed logs of guest interactions, issues, and resolutions
Key requirements
- 2+ years' experience
- Front office operations, guest service, and guest check-in and check-out
- Team management, leadership, and staff scheduling
- Communication and problem solving
- Property Management Systems (PMS) and Opera
- Reservations management and room inventory management
- Budget and supplies management, safety and security compliance, and English language
- Hospitality Management / Business Administrationpreferred
Benefits
- Competitive remuneration package, continuous training and development opportunities, and a friendly work environment.
About the job
The Assistant Front Office Manager at Domes Resorts is responsible for supporting the Front Office Manager in overseeing the daily operations of the front office, ensuring smooth guest check-ins and check-outs, supporting team members, to provide exceptional guest services. The role requires…
About the company
Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.
With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Rhodes, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.
Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.
About the company
Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.
With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Rhodes, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.
Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.