front office agent ierapetra

Oct 30, 2026 · Enorme Hotels

Ιεράπετρα·Oct 30, 2026

ΙεράπετραOn SiteΤουρισμός / ΞενοδοχείαSeasonalFull Time

JOBILY AI SUMMARY

What you'll do

Greet guests and assist with check-in and check-out processes
Maintain a positive attitude and friendly demeanor
Respond to guest questions and requests
Handle travel arrangements
Manage queries and complaints via phone, email, and correspondence
Answer and forward phone calls
Keep the workspace tidy and orderly
Assist with administrative tasks as needed
Receive, sort, distribute, and dispatch daily mail
Handle transcription, printing, and photocopying
Maintain safety and hygiene standards in the reception area
Handle walk-in guests and last-minute reservations

Key requirements

2+ years' experience
Fluency in English and preferably German or French
Strong written and verbal communication skills
Excellent knowledge of PMS and Microsoft Office
Experience in guest service and complaint handling
Skill in handling travel arrangements and phone calls
Ability to maintain a positive attitude and professional appearance
Tourism Services

Benefits

Competitive remuneration package.
Professional working environment.
Continuous education and training.

About the job

The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties include greeting guests, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. Responsibilities - Greet all guests…

Enorme Hotels

Company Profile