Enorme Hotels
front office agent gouves
Oct 30, 2026 · Enorme Hotels
Γούβες·Oct 30, 2026
ΓούβεςOn SiteΤουρισμός / ΞενοδοχείαSeasonalFull Time
JOBILY AI SUMMARY
What you'll do
- Greet guests and assist with check-in and check-out processes
- Maintain a positive attitude and friendly demeanor
- Respond to guest questions and requests
- Handle travel arrangements
- Manage queries and complaints via phone, email, and correspondence
- Answer and forward phone calls
- Maintain a tidy and orderly workspace
- Assist with administrative tasks
- Receive, sort, distribute, and dispatch daily mail
- Handle transcription, printing, and photocopying
- Maintain safety and hygiene standards of the reception area
- Handle walk-in guests and last minute reservations
Key requirements
- 2+ years' experience
- Fluent English and preferably German or French
- Written and verbal communication skills
- Handling queries and complaints
- Managing check-in and check-out process
- Administrative tasks
- PMS (Property Management System) and Microsoft Office
- Positive attitude and friendliness
- Professional appearance
- Tourism Services
Benefits
- Competitive remuneration package, professional working environment, continuous education and training, accommodation in long distant hotels.
About the job
The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties include greeting guests, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. Responsibilities - Greet all guests…



