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At H Hotels Collection, we are currently looking for a dynamic and experienced Front Office Manager to join our team. In this role, you will be responsible for overseeing all front office personnel and ensuring the efficient execution of daily operations. The Front Office Manager will lead and coordinate the activities of the front desk, guest relations, and telephone services, with a strong focus on meeting our guests expectations.What You’ll Be Responsible For:<ul><li>Ensuring the seamless operation of the Front Office Department.</li><li>Overseeing daily front desk activities, maintaining high standards of service and meeting guest expectations.</li><li>Leading and supervising the reception team, providing ongoing feedback to enhance service quality.</li><li>Ensuring full compliance with H Hotels Collection procedures and protocols at the front desk.</li><li>Engaging with guests to deliver exceptional service and uphold product excellence.</li><li>Handling and resolving any issues or challenges that may arise efficiently.</li><li>Coordinating with Reservations and Housekeeping to meet daily operational needs.</li><li>Fostering a culture of trust, respect, and collaboration among team members.</li><li>Building strong interdepartmental relationships and promoting teamwork.</li><li>Motivating and training staff to meet performance goals in both quality and productivity.</li></ul>What We’re Looking For:<ul><li>Bachelor’s degree in hospitality management or a related field.</li><li>Minimum of 2 years’ experience in a similar role within a 5-star hotel environment.</li><li>Solid understanding of hotel standards and procedures, including ISO 9001, 14001, and 22000 implementations.</li><li>Proficiency in PMS software, ideally Opera or similar reservation management systems.</li><li>Strong command of MS Office, particularly Excel and Word.</li><li>Excellent verbal and written communication skills in English; additional languages are an asset.</li><li>A customer-focused mindset with a passion for service excellence.</li><li>Proven ability to organize, coordinate, and lead teams in a fast-paced environment.</li><li>Outstanding interpersonal and communication skills to engage effectively with guests, staff, and departments.</li><li>Demonstrated leadership capabilities and a collaborative spirit.</li><li>Problem-solving skills to address guest concerns and team-related issues.</li></ul>Why Join Us:<ul><li>Competitive salary and career growth opportunities within a rapidly expanding hospitality group.</li><li>Accommodation and meals will be provided, if necessary.</li><li>Ongoing training aligned with our company’s standards and development goals.</li><li>A supportive work environment that values its people, the planet, and the local community.</li></ul>&nbsp;&nbsp;All applications and submitted information will be treated with strict confidentiality.

Front Office Manager

As a Front Office Manager you will…<ul><li>Manage the daily operations of the Front Office department, ensuring exceptional guest service is delivered</li><li>Monitor and manage room inventory, availability, and rates to maximize revenue</li><li>Ensure all front desk procedures are followed, including guest check-in and check-out, billing, and room assignments</li><li>Handle guest complaints and resolve any issues to ensure guest satisfaction</li><li>Maintain a positive working relationship with other hotel departments to ensure teamwork and efficient operations</li><li>Ensure appropriate training for all team members, prepare work schedules, and compile feedback reports accordingly</li><li>Hold monthly department meetings keeping staff informed of all activities in the hotel, reinforcing employee standards and promoting a strong team atmosphere and culture</li><li>Remain current in all updates with regards to new procedures and training</li><li>Be aware and able to enforce all health and safety procedures</li></ul>Entry Requirements:<ul><li>Bachelor's degree in Hospitality Management or related field</li><li>Proven, at least, 3 years experience in a similar role within the luxury hospitality industry</li><li>Excellent command of the English language, both spoken and written</li><li>Additional language knowledge would be consider an extra asset</li><li>Knowledge of hotel systems such as PMS, POS, and CRM</li><li>Excellent leadership, communication, and customer service skills</li><li>Strong organizational and problem-solving abilities</li><li>Strong customer service orientation</li></ul>We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>The provision of uniforms</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li><li>Transportation to/from work</li><li>Discounted rates at selected Andronis Restaurants</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.

Αναζητάτε την επόμενη πρόκληση στη δυναμική βιομηχανία της φιλοξενίας; Η ομάδα μας αναζητά μία/ έναν Front Office Manager για να ηγηθεί στις λειτουργίες του τμήματος Front Office και να διασφαλίσει την απόλυτη ικανοποίηση των επισκεπτών.Κύριες Αρμοδιότητες:<ul><li>Επίβλεψη λειτουργιών του front office, όπως:&nbsp;&nbsp;υποδοχή, concierge και υπηρεσίες επισκεπτών, εξασφαλίζοντας ομαλή καθημερινή λειτουργία</li><li>Καθοδήγηση, εκπαίδευση και έμπνευση της ομάδας για την παροχή εξαίρετων, προσωποποιημένων υπηρεσιών</li><li>Διαχείριση παραπόνων επισκεπτών, αντιμετώπιση προβλημάτων επαγγελματικά και υλοποίηση βελτιώσεων</li><li>Συνεργασία με άλλα τμήματα για τη δημιουργία αξέχαστης εμπειρίας&nbsp;επισκεπτών</li><li>Διαχείριση κρατήσεων, αναθέσεων δωματίων και διαδικασιών check-in/check-out</li><li>Προετοιμασία και διαχείριση προϋπολογισμών τμήματος, διασφαλίζοντας οικονομική αποδοτικότητα</li><li>Διασφάλιση συμμόρφωσης με πολιτικές του ξενοδοχείου και πρότυπα υγείας και ασφάλειας</li><li>Παρουσία στον χώρο του lobby για την εξυπηρέτηση επισκεπτών και την αντιμετώπιση αναγκών τους</li></ul>Απαραίτητα Προσόντα:<ul><li>Αποδεδειγμένη εμπειρία ως Front Office Manager ή σε αντίστοιχη θέση ηγεσίας στον τομέα της φιλοξενίας</li><li>Εξαιρετικές δεξιότητες ηγεσίας, επίλυσης προβλημάτων και διαχείρισης πολλαπλών εργασιών</li><li>Γνώση συστημάτων διαχείρισης ξενοδοχείου (π.χ.&nbsp;Protel)&nbsp;</li><li>Ισχυρές οργανωτικές και επικοινωνιακές δεξιότητες</li><li>Άριστη γνώση Αγγλικών&nbsp;</li></ul>Γιατί να Επιλέξετε Εμάς;<ul><li>Υποστηρικτικό και συνεργατικό περιβάλλον εργασίας</li><li>Ευκαιρίες επαγγελματικής εξέλιξης&nbsp;</li><li>Ανταγωνιστικές αποδοχές και παροχές</li><li>Προσφέρεται διαμονή (μόνο για εργασία στα resorts) και διατροφή&nbsp;</li></ul>

Front Office Manager Κω

Front Office Manager Ερέτρια

Front Office Manager Κασσάνδρα

Key Responsibilities: The ideal candidate will be responsible for the smooth operation of the hotel, ensuring seamless customer service, problem-solving, and coordinating all hotel departments.Required Qualifications:<ul><li>Degree in Tourism Studies from a recognized institution (Greece or abroad).</li><li>5 years of experience in a similar position.</li><li>Excellent command of the English language and a second foreign language.</li><li>Advanced computer skills, including MS Office, and knowledge of PMS systems.</li><li>Strong knowledge and application of hygiene and food safety policies and procedures, including HACCP principles.</li><li>Very good knowledge of the hotel market and legislation.</li><li>Experience in business management (organization skills, human resource management, communication, negotiation, financial management, procurement, facility management, and designing new services/products aimed at increasing sales).</li><li>Experience in hotel pre-opening, staff training, and procedure implementation.</li><li>Experience in managing and utilizing Conference and Multifunctional spaces.</li></ul>Required Skills:<ul><li>Ability to adapt to the hotel’s operational standards and ways of working.</li><li>Attention to detail and methodical approach.</li><li>Ability to manage customer complaints.</li><li>Team spirit, cooperation, and adaptability under pressure.</li><li>Willingness to collaborate, positive attitude, and excellent communication skills.</li></ul>The Company Offers:<ul><li>Excellent working environment.</li><li>Year-round employment (preference will be given to permanent residents of Santorini).</li><li>Competitive salary package based on qualifications.</li><li>Continuous training and opportunities for professional growth.</li></ul>

Assistant Front Office Manager Απαραίτητα προσόντα– Προϋπηρεσία σε αντίστοιχη θέση– Καλή γνώση της αγγλικής και βασική γνώση ελληνικής γλώσσας– Ομαδικότητα και οργανωτικές ικανότητεςΕπιθυμητά προσόντα&nbsp;Παροχές– Εργασιακή ασφάλεια σε έναν σταθερά αναπτυσσόμενο όμιλο– Ευκαιρίες εκπαίδευσης και εξέλιξης– Φιλικό και υποστηρικτικό εργασιακό περιβάλλον– Προνομιακές συνθήκες εργασίας– Διαμονή και 3 γεύματα/μέρα Για να κάνετε αίτηση, παρακαλούμε στείλτε το βιογραφικό σας στο hr@lesante.gr ή επικοινωνήστε στο τηλέφωνο 26950 44495. Στοιχεία Επικοινωνίαςhr@lesante.gr26950 44495Ακρωτήρι, Ζάκυνθος, 29100

Assistant Front Office Manager

Απαραίτητα προσόντα– Προϋπηρεσία σε αντίστοιχη θέση– Καλή γνώση της αγγλικής και βασική γνώση ελληνικής γλώσσας– Ομαδικότητα και οργανωτικές ικανότητεςΕπιθυμητά προσόντα&nbsp;Παροχές– Εργασιακή ασφάλεια σε έναν σταθερά αναπτυσσόμενο όμιλο– Ευκαιρίες εκπαίδευσης και εξέλιξης– Φιλικό και υποστηρικτικό εργασιακό περιβάλλον– Προνομιακές συνθήκες εργασίας– Διαμονή και 3 γεύματα/μέρα Για να κάνετε αίτηση, παρακαλούμε στείλτε το βιογραφικό σας στο hr@lesante.gr ή επικοινωνήστε στο τηλέφωνο 26950 44495. Στοιχεία Επικοινωνίαςhr@lesante.gr26950 44495Ακρωτήρι, Ζάκυνθος, 29100

front office manager / υποδοχή

Key Responsibilities:<ul><li>Assist the Front Office Manager in daily operations of the front desk.</li><li>Manage the check-in/check-out process efficiently, ensuring accuracy and guest satisfaction.</li><li>Handle guest complaints and feedback promptly.</li><li>Collaborate closely with housekeeping, maintenance, and food &amp; beverage teams to coordinate guest requests and room readiness.</li><li>Conduct regular staff training sessions to improve performance and update on hotel policies and procedures.</li><li>Prepare daily, weekly, and monthly reports on front office activities and performance metrics.</li><li>Assist in budgeting, forecasting, and controlling front office expenses.</li><li>Ensure compliance with health, safety, and security standards at the front desk.</li><li>Implement and monitor hotel policies, standards, and quality control procedures.</li><li>Participate in recruitment, interviewing, and onboarding of front office staff.</li><li>Perform any other related front desk duties as requested by the hotel.</li></ul>Requirements:<ul><li>Bachelor’s degree in Hospitality Management or related field.</li><li>Minimum 3 years of experience in front office operations, with at least 1 year in a supervisory (ideally in a luxury or 4/5-star hotel).</li><li>Strong leadership, communication, and problem-solving skills.</li><li>Familiarity with hotel management software (Opera or similar systems preferred).</li><li>Professional appearance and demeanor</li><li>Fluency in Greek and English; additional languages are a plus.</li><li>Ability to work flexible shifts including weekends and holidays.</li></ul>

Assistant Front Office Manager - New Hotel

Ο Όμιλος ΓΕΚ ΤΕΡΝΑ αναζητά:Office Manager (Office &amp; Executive Assistant)Αρμοδιότητες:<ul><li>Υποστηρίζει την καθημερινή εύρυθμη λειτουργία του γραφείου Διοίκησης των Εταιρειών του Τομέα, επιβλέπει τις γραμματείς των Διευθύνσεων και των Μονάδων, ενώ κατά περίπτωση συμμετέχει στη διαδικασία της τυπικής προετοιμασίας και υποβολής προσφορών διαγωνισμών για δημόσια έργα ή ΣΔΙΤ, διατηρώντας εν συνεχεία την ευθύνη επικοινωνίας της τυπικής παρακολούθησης των εκτελούμενων συμβάσεων σε συνεργασία με τις αρμόδιες Διευθύνσεις.</li><li>Οργανώνει και συντονίζει την καθημερινή λειτουργία του γραφείου διοίκησης του τομέα, υποστηρίζοντας γραμματειακά ως βοηθός / Office Manager τα Α.Δ.Σ.</li><li>Προΐσταται των γραμματειών των Διευθύνσεων, Τμημάτων και Εργοστασίων, συμμετέχοντας την ετήσια αξιόλογή τους</li><li>Διαχειρίζεται την εταιρική αλληλογραφία (document management), τις τηλεφωνικές επικοινωνίες και τα αρχεία</li><li>Έχει την ευθύνη για την λειτουργία του Travel Management</li><li>Προετοιμάζει ή ελέγχει τις παρουσιάσεις, τις αναφορές και τα έγγραφα προς δημόσιους και ιδιωτικούς φορείς</li><li>Συντονίζει την επικοινωνία με εταίρους, δημόσιους οργανισμούς, συμβούλους, αναδόχους, συνεργάτες και εργολάβους</li><li>Παρακολουθεί τις συμβάσεις, τις προθεσμίες και τις τυπικές διαδικασίες σχετικά με τις Συμβάσεις και τα Έργα ΣΔΙΤ</li><li>Υποστηρίζει τη σύνταξη πρακτικών ΔΣ ή συσκέψεων, αναφορών και εσωτερικών διαδικασιών</li><li>Προετοιμάζει, συντονίζει και παρακολουθεί ως προς την τυπική πληρότητα των τεχνικών και οικονομικών φακέλων διαγωνισμών και προσφορών σε συνεργασία με τις αρμόδιες Διευθύνσεις ή/και εξωτερικούς συνεργάτες</li><li>Παρακολουθεί τις προθεσμίες, τις δημοσιεύσεις και τις σχετικές ανακοινώσεις διαγωνισμών σε συνεργασία με τη Διεύθυνση Διαγωνισμών</li><li>Μεριμνά για την ανάρτηση των προβλεπόμενων δεδομένων στο εταιρικό intranet</li><li>Διαχειρίζεται ατομικά τα έγγραφα εμπιστευτικότητας</li><li>Διαχειρίζεται τις προμήθειες υλικών γραφείου και ελέγχει/εγκρίνει τα σχετικά έξοδα</li><li>Συνεργάζεται με το τμήμα Facility management για την υποστήριξης της λειτουργίας και φυσικής ασφάλειας των εγκαταστάσεων των γραφείων</li><li>Προτείνει βελτιωτικές αλλαγές</li><li>Διασφαλίζει την δέουσα εικόνα του γραφείου εσωτερικά και προς τρίτους</li></ul>&nbsp;Απαραίτητα Προσόντα:<ul><li>Πτυχίο ΑΕΙ/ΤΕΙ Μηχανικού, Διοίκησης Επιχειρήσεων, Οικονομικών και συναφούς αντικειμένου σπουδές</li><li>Ανάλογη εμπειρία άνω των 10 ετών στην ίδια θέση και 20ετής γενική εμπειρία (προσόντα και εμπειρία ισχύουν είτε και τα δύο, είτε ένα εκ των δύο)</li><li>Εργασιακή εμπειρία σε αντίστοιχη θέση (Office / Executive Assistant ή Office Manager) κατά προτίμηση σε τεχνικό κλάδο.</li><li>Πολύ καλή γνώση αγγλικής γλώσσας (γραπτά και προφορικά)</li><li>Εξαιρετική γνώση MS Office (Word, Excel, Outlook, PowerPoint)</li></ul>&nbsp;Δεξιότητες:<ul><li>Ικανότητα διαχείρισης πολλαπλών αρμοδιοτήτων</li><li>Άριστες επικοινωνιακές δεξιότητες</li><li>Υψηλού επιπέδου οργανωτικές ικανότητες και μεθοδικότητα</li><li>Αντίληψη νομοθεσίας και ρυθμιστικών πλαισίων</li><li>Εξοικείωση με τεχνικά θέματα</li><li>Τήρηση αυστηρών προθεσμιών</li><li>Διακριτικότητα, επαγγελματισμός και συνέπεια</li></ul>&nbsp;Παροχές Εταιρείας:<ul><li>Προοπτικές εξέλιξης και ανάπτυξης σε έναν ισχυρό Όμιλο εταιρειών</li><li>Συμμετοχή σε Πρόγραμμα Ομιλικής Ιδιωτικής ασφάλισης Υγείας &amp; Ζωής</li></ul>

Office Manager (Office & Executive Assistant)

Guest Services Management: Oversee front office operations including check-in, check-out to ensure smooth and exceptional service.Team Leadership: Recruit, train, supervise, and motivate front office employees, fostering a culture of professionalism and high performance.Operational Oversight: Monitor daily operations, ensure adherence to hotel standards, and resolve operational issues promptly.Guest Satisfaction: Handle guest complaints and feedback, implementing improvements to enhance overall guest experience.Coordination: Collaborate with other departments (housekeeping, maintenance, F&amp;B, etc.) to ensure seamless guest services.Reporting &amp; Analysis: Prepare performance reports, analyze guest feedback, and implement strategies to increase efficiency and satisfaction.Qualifications &amp; ExperiencePrevious experience as a Front Office Manager or similar role preferably in a 5* luxury hotel.Degree in Hospitality Management / Tourism.Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).Fluency in English.Fluency in a second language (Russian, German, French).Strong communicative, interpersonal, managerial &amp; problem-solving skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Front Office Manager 

Numo Ierapetra, Curio Collection by Hilton, is an adults-only escape that shines a fresh light on the hidden gem of southern Crete. Nestled along sun-soaked shores and framed by lush evergreen gardens, our resort blends barefoot luxury with earthy design and a vibrant atmosphere. It’s where modern style meets the laid-back charm of Ierapetra, perfect for those looking to unwind in style.Get the chance to work in the hotel that was awarded the silver in Best Hotel to Work In in 2024 at the Greek Hotel of the Year Awards.Key Responsibilities<ul><li>Oversee and coordinate day-to day Front Office operations (Reception, Guest Relations, Night Audit).</li><li>Ensure excellent guest service throughout arrival, stay, and departure.</li><li>Monitor KPIs, budgets, daily financial transactions, and reports.</li><li>Lead, train, and evaluate the Front Office team, preparing work schedules.</li><li>Handle guest complaints, feedback, and online reviews with professionalism.</li><li>Ensure compliance with company policies, safety, and quality standards.</li><li>Collaborate with Housekeeping, Maintenance, Reservations, and Guest Experience.</li></ul>Requirements<ul><li>Degree or Diploma in Hospitality Management or related field</li><li>At least 3 years of experience in a front office management position in a 5-star hotel</li><li>Strong leadership and training skills to ensure team development</li><li>Excellent proficiency in English, knowledge of a second language is a plus</li><li>Proficient in hotel management software (preferably Opera) and Microsoft Office Suite</li><li>Exceptional customer service skills with a focus on guest satisfaction</li><li>Strong problem-solving abilities and the ability to work under pressure</li><li>Excellent communication and interpersonal skills</li><li>Attention to detail and exceptional organizational skills</li><li>Flexibility in scheduling and the willingness to handle diverse situations</li></ul>Benefits<ul><li>A salary that makes Mondays better&nbsp;– Competitive pay for your awesomeness.</li><li>Training that’s anything but boring&nbsp;– On-the-job learning and workshops to keep you sharp.</li><li>Grow while you glow&nbsp;– Opportunities for professional development at every step.</li><li>Live the destination, not just the job&nbsp;– discover new places with accommodation provided.</li><li>Daily treats&nbsp;– Enjoy delicious meals in our staff restaurant.</li><li>Access special hotel rates worldwide&nbsp;– exclusively for our team members.</li><li>Winter Work Abroad&nbsp;– explore exciting hotel career opportunities.</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– Together, we are always stronger!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We value every voice and believe that every idea matters!</li><li>Kindness&nbsp;– A smile can change someone’s day!</li><li>Creativity&nbsp;– We approach challenges with imagination and an innovative spirit!</li></ul>Turn your passion into a career!We are an equal opportunities employer – All applications will be considered as confidential.Only suitable candidates will be contacted.

We are currently seeking a dedicated and detail-oriented Front Office Manager to join our Rooms Division team at Amanzoe in Porto Heli, Greece. Reporting to the Rooms Division Manager, this key leadership role is responsible for overseeing all Front Office operations, including Guest Relations, Reception, Telephone Services, Transportation, Concierge, and Activities. The successful candidate will play a vital role in ensuring that each guest’s journey is seamless, warm, and truly memorable.Responsibilities<ul><li>Lead and manage the daily operations of the Front Office department.</li><li>Ensure a consistently high level of guest service in alignment with Aman standards.</li><li>Oversee guest check-in and check-out processes, special requests, billing, and concierge services.</li><li>Collaborate with the Accounting team on auditing, reporting, commissions, and billing procedures.</li><li>Coordinate departmental planning based on occupancy forecasts and guest needs.</li><li>Supervise and mentor team members to promote performance, engagement, and development.</li><li>Handle guest feedback, complaints, and service recovery with discretion and professionalism.</li><li>Ensure smooth coordination between Front Office and other operational departments.</li><li>Maintain accurate records, reports, and procedures in Opera or Fidelio PMS.</li><li>Assist with training, evaluations, scheduling, and departmental administration.</li><li>Uphold Aman values and ensure all interactions reflect our dedication to excellence.</li></ul>Requirements<ul><li>Minimum 5–8 years of experience in the hospitality industry, with at least 2 years in a similar role.</li><li>Strong knowledge of Opera or Fidelio Property Management Systems.</li><li>Excellent communication and guest relations skills.</li><li>High level of fluency in English (spoken and written); additional languages are an asset.</li><li>Strong leadership skills with a hands-on, service-driven approach.</li><li>Exceptional organizational, interpersonal, and multitasking abilities.</li><li>Right to live and work in Greece without the need for company-supported permits.</li><li>A collaborative and value-driven mindset aligned with Aman’s service philosophy.</li></ul>BenefitsAt Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits package including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included, and at home.<ul><li>Single accommodation including monthly utility allowance (electricity and water).</li><li>Discount on F&amp;B outlets.</li><li>Discount on Aman Retail.</li><li>Meal and coffee breaks while on duty.</li><li>Provided uniform.</li><li>Employee Wellness Program including complimentary yoga, tennis, and gym classes.</li><li>Amanzoe Elite Program with discounts at local restaurants and shops.</li><li>Access to our training platforms: Typsy and eCornell.</li><li>Private health insurance.</li><li>Staff transportation via bus.</li><li>Laundry allowance.</li><li>Participation in annual staff party and family day events.</li><li>Access to on-site gym facilities.</li></ul>

Front Office Manager - Amanzoe

ΕταιρείεςAtlantis Hotel (Ηράκλειο)Elounda Village (Ελούντα)Porto Rethymno (Ρέθυμνο)Rithymna Beach (Ρέθυμνο)ΘέσειςFront Office ManagerΑχθοφόροςΒοηθός ΥποδοχήςΥπάλληλος ΥποδοχήςΥποδοχή (πρακτική άσκηση)

τμήμα Υποδοχής

Αναζητούμε δυναμικά και φιλόξενα άτομα για να ενισχύσουν την ομάδα της Υποδοχής και των Δημοσίων Σχέσεων στις ακόλουθες θέσεις:Υποδοχή🔹&nbsp;Front Office Manager🔹&nbsp;Receptionist🔹&nbsp;Night AuditorGuest Relations🔹&nbsp;Guest Relations AgentΑπαραίτητα προσόντα:✔️ Εξαιρετικές επικοινωνιακές δεξιότητες✔️ Ικανότητα διαχείρισης πολλαπλών εργασιών &amp; προτεραιοτήτων✔️ Άριστη γνώση ελληνικών &amp; αγγλικών (η γνώση επιπλέον γλωσσών θα εκτιμηθεί)✔️ Ικανότητα επίλυσης προβλημάτων &amp; διαχείρισης παραπόνων✔️ Ομαδικό πνεύμα &amp; επαγγελματική παρουσία✔️ Εμπειρία σε ξενοδοχειακά προγράμματα (θα εκτιμηθεί)✔️ Προϋπηρεσία σε αντίστοιχη θέση (θα εκτιμηθεί)Αν έχετε πάθος για τη φιλοξενία και αγαπάτε την εξυπηρέτηση πελατών, θα χαρούμε να σας γνωρίσουμε!____________________________________We are looking for dynamic and welcoming individuals to strengthen our Front Office and Guest Relations team in the following positions:Reception🔹&nbsp;Front Office Manager🔹&nbsp;Receptionist🔹&nbsp;Night AuditorGuest Relations🔹&nbsp;Guest Relations AgentRequired Qualifications:✔️ Excellent communication skills✔️ Ability to multitask and prioritize duties✔️ Fluency in Greek &amp; English (knowledge of additional languages will be a plus)✔️ Strong problem-solving skills &amp; complaint management abilities✔️ Team spirit &amp; professional appearance✔️ Experience with hotel management software (preferred)✔️ Previous experience in a similar role (preferred)If you have a passion for hospitality and exceptional customer service skills, we would love to meet you! ✨

Υποδοχή / Reception - Δημόσιες Σχέσεις / Guest Relations

We are seeking a warm, highly organised and guest-focused Guest Experience Agent who embodies Aman’s dedication to personalised, intuitive and exceptional hospitality to join Amanzoe, in the Peloponnese, Greece. Reporting to the Guest Experience Supervisor, Assistant Front Office Manager and Front Office Manager, the Guest Experience Agent plays a crucial role in curating bespoke experiences, supporting guests throughout their stay and ensuring seamless coordination between departments. This position requires strong communication skills, attention to detail and a genuine passion for crafting memorable journeys for our guests.Responsibilities<ul><li>Prepare and execute personalised guest journeys that reflect guest expectations and Aman standards.</li><li>Liaise with the Guest Experience Supervisor and Assistant Front Office Manager to update seasonal Experience Guides, including activity descriptions, pricing and internal communication details.</li><li>Assist guests in person, via email and by telephone with booking experiences, restaurant reservations, transportation arrangements, celebrations and any special requests.</li><li>Support the Front Office with check-ins, lobby hosting and other tasks when required.</li><li>Ensure accurate handling of experience confirmations, including special requests such as floral arrangements, cakes and celebratory amenities, and coordinate with relevant departments.</li><li>Represent the Front Office as the expert on local experiences, restaurants and activities within the wider Argolida region.</li><li>Respond promptly and courteously to guest inquiries, providing warm, genuine and informed assistance.</li><li>Address guest and leadership feedback related to guest satisfaction.</li></ul><ul><li>Ensure the highest quality of guest data within the Guest Profile, including birthdays, accompanying names, dietary needs, allergies and special occasions.</li><li>Work closely with the Guest Experience Supervisor and Front Office Supervisor to ensure that all activity bookings and special requests follow Standard Operating Procedures.</li><li>Develop and maintain vendor relationships, seeking new seasonal partners and presenting proposals to management.</li><li>Contribute to the ongoing development of the concierge function, staying current with new technologies and tools that enhance guest service.</li></ul>Requirements<ul><li>Strong communication skills and excellent spoken and written English.</li><li>Organisational skills, attention to detail and the ability to manage multiple tasks effectively.</li><li>Ability to work in a fast-paced environment while maintaining calm and professionalism.</li><li>Good knowledge of the Argolida region is an advantage.</li><li>Strong interpersonal skills and a warm, naturally service-driven personality.</li><li>A reliable and proactive approach aligned with Aman values.</li><li>You must have the legal right to work in Greece.</li></ul>Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming destinations. From exciting development opportunities to competitive compensation, we prioritise and support your career journey, making you feel valued, included and at home.<ul><li>Single accommodation including monthly utility allowance (electricity and water)</li><li>Access to our Training Platforms: Open Sesame and eCornell</li><li>Discount on F&amp;B Outlets</li><li>Discount on Aman Retail</li><li>Meal and coffee breaks while on duty</li><li>Uniform and colleague transportation</li><li>Access to the Amanzoe Elite Program (local discounts)</li><li>Participation in annual Staff Party and Family Day</li><li>Complimentary wellness activities including yoga, tennis, and gym classes</li></ul>If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to join us on our journey.

Guest Experience Agent

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged Hotel Assistant Manager / Assistant Front Desk Manager for the Season 2026 (minimum 6 or 7 months contract).What You Will Do<ul><li>Direct and control the activities of the Front Desk team, acting as the Manager on Duty when senior managers are not available.</li><li>Maintain complete knowledge at all times of hotel features, services, room types, rates, packages, promotions, VIPs, and group activities.</li><li>Perform all Front Office, Guest Services, and Concierge duties as required, across all shifts.</li><li>Review daily arrivals and departures, handling VIPs, return guests, and groups efficiently.</li><li>Coordinate with Night Manager and other Assistant Managers to ensure follow-up on guest needs and issues, keeping the Front Office Manager informed.</li><li>Ensure adherence to all credit procedures, reviewing high balance reports and following up with Accounting.</li><li>Cover Night Manager duties and shifts as necessary.</li><li>Supervise and motivate the Front Office team to deliver the highest quality service and Four Seasons brand standards.</li><li>Handle guest issues or complaints professionally and efficiently.</li><li>Promote hotel facilities and ensure smooth communication with all other departments.</li><li>Lead daily handovers, spot-check staff performance, and support training and development initiatives.</li><li>Ensure compliance with all hotel policies, procedures, and Four Seasons’ standards.</li><li>Act as a role model, maintaining professional appearance, etiquette, and a friendly, courteous service attitude at all times.</li></ul>What You Bring<ul><li>Bachelor’s Degree or equivalent is preferred.</li><li>Applicants must have European Passport or the legal right to work in Greece.</li><li>Fluency in English is essential; proficiency in Greek is an advantage.</li><li>Previous experience in Front Office management or similar role is highly advantageous.</li><li>Strong leadership, communication, and organizational skills.</li></ul>What We Offer<ul><li>Competitive Salary and comprehensive Benefits Package.</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant monthly allowance of €100.</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally.</li><li>Employee Recognition Program.</li><li>Opportunities for Global Travel through Task Forces and Transfers.</li><li>Access to Four Seasons global Training &amp; Development.</li></ul>Schedule &amp; Hours<ul><li>Seasonal Job – 5 working days per week, with 2 days off.</li><li>Schedule varies weekly according to business needs.</li></ul>If you’re ready to take on a leadership role in a season filled with growth, teamwork, and unforgettable experiences, we want to hear from you!

Hotel Assistant Manager / Assistant Front Desk Manager (Seasonal 2026)

We are seeking a dedicated and detail-oriented Night Auditor who embodies Aman’s commitment to exceptional service to join Amanzoe, in the Peloponnese, Greece. Reporting to the Front Office Management team, the Night Auditor plays a key role in supporting overnight operations, ensuring accurate night audit procedures and providing thoughtful, personalised service to guests during evening and early morning hours. This position requires a proactive, guest-focused mindset, strong communication skills and an ability to remain composed under pressure.Responsibilities<ul><li>Perform nightly auditing procedures, ensuring accurate reconciliation of daily transactions.</li><li>Assist guests with warm, professional and personalised service during evening and early-morning hours.</li><li>Support the Front Office team with check-ins, check-outs and guest inquiries.</li><li>Maintain a calm, organised and welcoming lobby environment overnight.</li><li>Ensure all guest requests are handled promptly, thoughtfully and efficiently.</li><li>Prepare daily reports and communicate key information to the morning team.</li><li>Monitor property safety and security during overnight operations.</li><li>Uphold Aman’s standards of professionalism, discretion and refined hospitality.</li></ul>Requirements<ul><li>A degree in Hospitality Management or a related field from a recognised institution.</li><li>Minimum 2 years of experience in Front Office or Guest Assistant roles within a luxury hotel.</li><li>Proficiency in Opera PMS or Fidelio, and MS Office.</li><li>Fluency in written and verbal Greek and English.</li><li>Additional languages such as French, Italian or Spanish are an advantage.</li><li>Strong interpersonal and communication skills.</li><li>Excellent attention to detail and the ability to multitask effectively.</li><li>A calm, proactive and guest-focused mindset aligned with Aman values.</li><li>You must have the legal right to work in Greece.</li></ul>

Night Auditor

Ο/Η Quality Assurance Administrator θα αναφέρεται στον Manager του Τμήμα Ποιότητας και θα υποστηρίζει την διαχείριση των συστημάτων ποιότητας καθώς και την τήρηση των κανονιστικών απαιτήσεων (GMP/GDP). Διασφαλίζοντας την ορθή αρχειοθέτηση εγγράφων, τη συμμόρφωση με τις διαδικασίες και τη σωστή ροή πληροφοριών εντός του οργανισμού.&nbsp;Βασικές Αρμοδιότητες:&nbsp;<ol><li>&nbsp;Διαχειρίζεται και&nbsp; διεκπεραιώνει θέματα διασφάλισης ποιότητας σε συνεργασία με τους officers / managers του τμήματος.</li><li>Διαχειρίζεται το σύστημα διαδικασιών/εγγράφων, π.χ. Διαδικασίες γραμμής,&nbsp; ελέγχου, έγγραφα Validation, κλπ.</li><li>Συμμετέχει στην εφαρμογή του προγράμματος εσωτερικού ελέγχου και πραγματοποιεί flash inspections σαν εσωτερικός επιθεωρητής.</li><li>Συμμετέχει στην προετοιμασία για επιθεωρήσεις από πελάτες.</li><li>Συμμετέχει στην εκτέλεση του προγράμματος εκπαιδεύσεων GMP και στην εκπαίδευση του προσωπικού σύμφωνα με τις διαδικασίες του εργοστασίου ενώ βοηθάει στο συντονισμό του ετήσιου πλάνου εκπαίδευσης.</li><li>Παρακολουθεί την βάση δεδομένων των προληπτικών και διορθωτικών ενεργειών που προκύπτουν από τις διερευνήσεις, το χειρισμό των παραπόνων, των εγκεκριμένων αλλαγών και των επιθεωρήσεων εσωτερικών, πελατών, ΕΟΦ.</li><li>Συμμετέχει στην έκδοση του Validation Master Plan κάθε έτους, καθώς και των αντίστοιχων follow up.</li><li>Εκδίδει τα change controls που άπτονται του QS τμήματος.</li><li>Επικοινωνεί με προμηθευτές (υλών &amp; υλικών) σχετικά με αναφερόμενες ποιοτικές αποκλίσεις.</li><li>Συμμετέχει στην υλοποίηση του προγράμματος αξιολόγησης προμηθευτών.</li><li>&nbsp;Εκδίδει ή συμμετέχει στην έκδοση του Non Validation Master Plan κάθε έτους, καθώς και των αντίστοιχων follow up.</li></ol>&nbsp;Απαραίτητα Προσόντα:&nbsp;1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Πτυχίο σε Φαρμακευτική, Χημεία, Βιολογία, Χημική Μηχανική, ή άλλο συναφές επιστημονικό αντικείμενο.2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1–3 χρόνια εμπειρία σε Quality Assurance ή συναφή ρυθμιζόμενο τομέα (φαρμακευτική, τρόφιμα, ιατροτεχνολογικά).3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Πολύ καλή γνώση των GMP/GDP και βασικών αρχών ποιότητας.4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Εμπειρία σε διαχείριση SOPs, CAPA, deviations, change control.5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Άριστη χρήση MS Office (ιδίως Excel &amp; Word).6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Πολύ καλή γνώση Αγγλικών, γραπτών και προφορικών.7.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ικανότητα χειρισμού ηλεκτρονικών συστημάτων ποιότητας θεωρείται πλεονέκτημα.

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