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Intellectica is recruiting a highly motivated&nbsp;Customer Service Representative&nbsp;on behalf of our client, a company that specializes in the import, retail, and wholesale trade of water filters, water distribution, and bottling. Based in Athens, the candidate’s primary responsibility will be to deliver exceptional customer service and provide support throughout the ordering process.Key activities and responsibilities of this role include:<ul><li>Serving as the main point of contact for customers, responding to inquiries, providing product information, and resolving any issues or concerns in a timely and professional manner</li><li>Assisting customers with placing orders, ensuring accuracy and efficiency throughout the process</li><li>Maintaining a thorough understanding of the company’s product offerings, features, and benefits to effectively communicate and assist customers</li><li>Collaborating with internal teams such as sales, logistics, and technical support to ensure smooth order processing and delivery</li><li>Providing exceptional customer service by actively listening to customers, understanding their needs, and offering suitable solutions</li><li>Any other task that may be required from time-to-time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree is considered a&nbsp;plus</li><li>Knowledge of Microsoft Office suite (Word, Excel)</li><li>Knowledge of ERP or CRM software is considered a&nbsp;plus</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and interpersonal skills; personable and engaging</li><li>Strong problem-solving skills and ability to handle customer complaints with tact and diplomacy</li><li>Strong organizational skills with the ability to prioritize tasks effectively</li><li>A genuine multi-tasker with the ability to work well under pressure, as well as independently</li><li>Excellent collaboration skills to cooperate effectively with team members</li></ul>

Customer Service Representative int-0357

Intellectica is recruiting on behalf of its client, a dynamic and publicly listed group of companies operating at the forefront of the high-tech sector. With a presence in global markets and a portfolio that spans cutting-edge innovation and strategic investments, the group is known for its bold vision, high-impact leadership, and a culture of excellence. To support the President in driving cross-company alignment we are seeking an experienced&nbsp;Personal Assistant. Based in Athens, Greece, the successful candidate will play a pivotal role in managing the President’s daily operations, ensuring seamless execution of business priorities and enhancing overall executive efficiency.Key activities and responsibilities of this role include:<ul><li>Serving as a primary liaison for the President among internal teams and external stakeholders, ensuring exceptional service and strong professional relationships</li><li>Coordinating travel arrangements and scheduling appointments and meetings for the President while managing their calendar efficiently</li><li>Handling incoming calls, messages, and redirection as needed</li><li>Prioritizing and managing email correspondence, ensuring timely attention to important matters</li><li>Organizing daily meeting agendas, taking minutes, handling correspondence, and drafting emails</li><li>Accompanying the President to business events</li><li>Collaborating with team members to prepare the President for meetings and presentations</li><li>Performing administrative tasks, including record keeping, note-taking, documentation creation, filing, and confidential financial management</li><li>Welcoming visitors, reviewing documents, managing internal communications, and optimizing office efficiency</li><li>Assisting in the execution of strategic initiatives by following up on key action items and deadlines</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in International Affairs, Business Administration, or a related field</li><li>Proven experience working closely with senior executives in fast-paced, high-complexity environments</li><li>Advanced presentation development and delivery skills, with demonstrated experience creating high-impact executive presentations</li><li>Tech-savvy and comfortable managing digital tools</li><li>Proficiency in the MS Office Suite</li><li>Fluency in Greek and English (written and verbal)</li><li>Willingness to travel as needed</li></ul>Core competencies of a successful candidate:<ul><li>Exceptional communication, interpersonal and presentation skills</li><li>Flexible and adaptable, with a proactive attitude, capable of multitasking and prioritizing effectively</li><li>Strong organizational and planning skills, exhibiting high levels of reliability</li><li>High integrity standards, being able to appropriately handle sensitive and confidential information</li><li>Proactive and solution-oriented</li><li>Excellent stakeholder management skills</li><li>Composed and adaptable under pressure</li></ul>

Personal Assistant to the President int-0356

Intellectica is recruiting a highly organized and proactive&nbsp;Administrative&nbsp;Assistant&nbsp;on behalf of a leading Accounting &amp; Tax team of an established advisory firm based in Piraeus, Attiki, Greece. The successful candidate will report to the CEO and will be providing administrative support, playing a pivotal role in supporting the company’s mission, and ensuring efficient day-to-day operations.Key activities and responsibilities of this role include:<ul><li>Managing the administrative functions of the company’s back office to ensure smooth operations</li><li>Welcoming and registering guests, handling phone calls, and receiving company deliveries</li><li>Managing the company’s telephone and ensuring timely forwarding of messages</li><li>Handling printed and electronic documents, as well as managing and distributing physical and digital correspondence</li><li>Data entry, database maintenance, and record-keeping</li><li>Supporting C-level executives with their daily tasks, calendar coordination, and internal communication</li><li>Acting as a liaison between team members to ensure timely and accurate exchange of information</li><li>Any other task that may be required from time-to-time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree</li><li>At least 1 year of experience in a similar administrative role</li><li>Knowledge of Microsoft Office suite (Word, Excel, and PowerPoint)</li><li>Fluency in Greek and proficiency in English</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and interpersonal skills; personable and engaging</li><li>Strong organizational skills with the ability to prioritize tasks effectively to meet deadlines and achieve objectives</li><li>A genuine multi-tasker with the ability to work well under pressure, as well as independently</li><li>Excellent collaboration skills to cooperate effectively with team members</li></ul>

Administrative Assistant int-0355

Intellectica is recruiting a detail-oriented&nbsp;Accounting Supervisor&nbsp;on behalf of a leader in international transportation and logistics solutions, specializing in seamless and efficient connections across key markets. The role is based in Aspropyrgos, Greece, and reports directly to the CEO. The successful candidate will be responsible for overseeing financial transactions, supporting the firm’s financial operations, and contributing to the company’s continued success.Key activities and responsibilities of this role include:<ul><li>Managing cash flow and maintaining communication with customers, suppliers, and internal departments to address financial issues and ensure smooth transactions</li><li>Monitoring bank transactions and overall cash flows, ensuring accuracy and timely processing</li><li>Supervising contracts and agreements of the company, ensuring they are properly managed and executed</li><li>Coordinating with the external accounting firm regarding tax matters and financial statements to ensure compliance and accuracy</li><li>Overseeing and coordinating the internal team (2 accounting assistants) to ensure all entries and invoicing are done correctly and in a timely manner</li><li>Supervising payroll to ensure all employees are paid accurately and on time</li><li>Communicating with C-level executives to provide accurate and timely financial information</li><li>Assisting in the implementation of changes or new processes and systems to improve efficiency</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Finance, Accounting, Economics, or a related field; advanced qualifications (e.g., ACCA, CFA, CPA) or a master’s degree in Accounting &amp; Finance is considered a plus</li><li>At least 10 years of experience in accounting and financial management, preferably within a preferably within a services environment</li><li>Strong knowledge of Greek GAAP and tax regulations</li><li>Familiarity with ERP Software (preferably Softone, Epsilonnet) is highly valued</li><li>Advanced Microsoft Office Suite skills, particularly in Excel</li><li>Familiarity with Payroll Software (preferably Epsilonnet)</li><li>Fluency in Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>High ethical and integrity standards</li><li>Strong analytical and problem-solving skills</li><li>High attention to detail and accuracy</li></ul>

Accounting Supervisor int-0354

Intellectica is recruiting a detail-oriented&nbsp;Accounting Assistant&nbsp;on behalf of a leading freight forwarding company. Based in Aspropyrgos, Attiki, Greece, the successful candidate will report to the Accounting Supervisor and will be responsible for maintaining accurate financial records and ensuring smooth day-to-day financial operations.Key activities and responsibilities of this role include:<ul><li>Performing accounting entries and bookkeeping</li><li>Reconciling bank, customer, and supplier accounts to ensure accuracy</li><li>Performing balance sheet reconciliation</li><li>Ensuring accurate reporting of income and expenses in compliance with MyDATA requirements</li><li>Collaborating with internal and external teams to deliver comprehensive financial solutions</li><li>Any other task that may be required from time-to-time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Accounting, Finance, or a related field</li><li>1 to 3 years of experience in accounting</li><li>Experience with Category C books</li><li>Familiarity with Greek Accounting Standards (ΕΛΠ)</li><li>Familiarity with ERP Software (preferably Softone, Epsilonnet) is highly valued</li><li>Advanced Microsoft Office Suite skills, particularly in Excel</li><li>Fluency in both Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Strong organizational skills with attention to detail and adherence to processes</li><li>Analytical and problem-solving abilities with a focus on accuracy</li><li>Clear communication and effective collaboration within the team</li><li>Efficient task management to meet deadlines</li><li>Proactive and reliable approach, demonstrating accountability and precision</li></ul>

Accounting Assistant int-0353

Intellectica is recruiting an experienced and highly organized&nbsp;Logistics Manager&nbsp;on behalf of a leading dairy and cheese products retailer and producer with over 60-years’ presence in the field. Based in Athens, Greece, and reporting to the company’s CEO the successful candidate will have previous experience in overseeing all aspects of the supply chain including procurement, warehousing, logistics and distribution, ideally in temperature-controlled environments. The primary purpose of the role is to ensure the smooth and efficient flow of products from production to delivery, while optimizing costs and maintaining high quality standards.Key activities and responsibilities of this role include:<ul><li>Developing and implementing strategic plans to optimize the supply chain processes, inventory management, and distribution network efficiency</li><li>Collaborating with internal teams, including production, sales, and finance, to forecast demand, plan production schedules, and ensure on-time delivery of products</li><li>Designing and optimizing logistics processes, including route planning, load scheduling, and delivery methods to improve efficiency and reduce costs</li><li>Preparing and managing the logistics budget, track expenses, and implementing cost-saving initiatives</li><li>Overseeing inventory control and ensuring accurate stock levels are maintained to minimize shortages and excess inventory</li><li>Managing and maintaining supplier relationships, negotiate contracts, and monitor supplier performance to ensure reliable and cost-effective procurement of raw materials and packaging</li><li>Monitoring key performance indicators (KPIs) and implementing continuous improvement initiatives to enhance operational efficiency and productivity</li><li>Developing and implementing standard operating procedures (SOPs) for the supply chain department to ensure consistent and compliant operations</li><li>Leading and mentoring a team of supply chain professionals, providing guidance and support to improve individual and team performance</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelors’ Degree (AEI/TEI) in Business Administration, Logistics, Supply Chain Management or a related field</li><li>Proven experience of at least 7 years as a Logistics Manager, preferably in the dairy or food industry</li><li>Familiarity with regulatory requirements related to the food and beverage industry</li><li>Experience in managing temperature controlled environments is highly desirable</li><li>Strong Knowledge of supply chain management principles including procurement, inventory management and logistics</li><li>Knowledge of using supply chain management software and ERP systems</li><li>Knowledge of MS Office suite</li><li>Excellent knowledge of Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Strong leadership skills with the ability to manage cross-functional teams</li><li>Strong organizational and analytical skills with the ability to manage multiple projects simultaneously</li><li>Excellent analytical and problem-solving skills, with the ability to make data-driven decisions</li><li>Excellent communication and interpersonal skills</li><li>Ability to operate within defined objectives, budgets and timeframes</li></ul>

Logistics Manager int-0352

The&nbsp;Groups Sales Support and Reservation Agent&nbsp;is responsible for providing excellent customer service, driving sales, and ensuring efficient operations within the airline industry. This role is critical in driving business growth, increasing brand awareness, and ensuring the successful implementation of the company’s commercial strategies.<hr>Responsibilities: <ul><li>Build and maintain relationships with external partners and travel agencies to generate additional sales and revenue.</li><li>Negotiate and close agreements with trade partners and customers.</li><li>Handle on-time customer inquiries and requests.</li><li>Manage and monitor tickets’ reservation.</li><li>Support Group sales operations and reporting.</li><li>Identify customer needs and ensure proper customer experience.</li><li>Cross-collaboration with internal teams.</li></ul><hr>Competences: <ul><li>Exceptional communication and interpersonal skills.</li><li>Very good negotiation skills.</li><li>Time management skills and ability to work under pressure.</li><li>Teamwork and collaboration.</li></ul><hr>Requirements: <ul><li>Bachelor’s degree in Tourism, Business Administration, or a related field.</li><li>At least two years working experience in the travel industry and in customer service.</li><li>Fluency Greek and English (verbal and written). Knowledge of French, German or Italian will be considered an asset.</li><li>IT literate (proficiency knowledge of MS Office).</li></ul><hr>Why Join Us?<ul><li>Competitive Salary &amp; Allowances.</li><li>Continuous Training &amp; Professional Development.</li><li>Travel benefits on SKY express flights (including a’ grade family members).</li><li>Join an airline with a strong commitment to safety, reliability, and operational excellence.</li><li>A supportive and collaborative work culture that values innovation and safety.</li></ul><hr>About SKY express:SKY express&nbsp;is a rapidly growing airline, enhancing connectivity across its expanding network. As Greece’s leading carrier for domestic travel, it serves 33 destinations nationwide. Additionally, its international footprint continues to grow, now covering 26 destinations.The company has established significant partnerships with leading international carriers, further enhancing its global reach.The airline operates the youngest fleet in Greece, consisting of 29 brand-new aircrafts, including Airbus A321neo, Airbus A320neo, and ATR 72-600.In 2024, SKY express was honored with the&nbsp;Innovation Airline Award 2024&nbsp;for the second consecutive year by the European Regions Airline Association (ERA), highlighting its commitment to a sustainable future.As we continue to grow and innovate, we’re excited to welcome you to the SKY express family.<hr>Join us on this remarkable journey!

Groups Sales Support and Reservation Agent

The&nbsp;Revenue Management Analyst&nbsp;will be part of the Revenue Management team in the Commercial Department and responsible for developing an in-depth understanding of the marketplace and yield pricing strategies to maximize passenger revenue and drive a competitive market advantage for SKY express.<hr>Responsibilities: <ul><li>Deliver monthly revenue performance against agreed revenue targets through the implementation of optimal revenue management strategies.</li><li>Develop and implement pricing strategies to maximize revenue and profitability.</li><li>Analyse historical data and market trends to forecast demand.</li><li>Adjust prices dynamically based on demand, market conditions, special events and competitor pricing.</li><li>Collaborate with marketing and sales teams to align pricing strategies with business goals.</li><li>Present analysis and strategies to senior management.</li></ul><hr>Competences: <ul><li>Strong analytical and quantitative skills, with an eye for detail.</li><li>Excellent problem-solving skills with a results-oriented approach.</li><li>Proactive and strategic mindset.</li><li>Very good communication and presentation skills.</li><li>Ability to work in a fast-paced and dynamic environment.</li><li>Teamwork and collaboration.</li></ul><hr>Requirements: <ul><li>Bachelor’s degree in in Economics, Mathematics, Statistics, Computer Science, or related fields (Master’s degree in data science, mathematical modelling, or related fields is preferred)</li><li>1-3 years working experience in Revenue Management or Analytics.</li><li>Knowledge of industry dynamics, pricing structures, and revenue management concepts.</li><li>Fluency in English (spoken and written).</li><li>IT literate (MS Office, experience with revenue management systems and pricing optimization tools will be considered a plus).</li></ul><hr>Why Join Us?<ul><li>Competitive Salary &amp; Allowances.</li><li>Ongoing Training &amp; Professional Development.</li><li>Travel benefits on SKY express flights (including a’ grade family members).</li><li>Join an airline with a strong commitment to safety, reliability, and operational excellence.</li><li>A supportive and collaborative work culture that values innovation and safety.</li></ul><hr>About SKY express:SKY express&nbsp;is a rapidly growing airline, enhancing connectivity across its expanding network. As Greece’s leading carrier for domestic travel, it serves 33 destinations nationwide. Additionally, its international footprint continues to grow, now covering 27 destinations.The company has established significant partnerships with leading international carriers, further enhancing its global reach.The airline operates the youngest fleet in Greece, consisting of 29 brand-new aircrafts, including Airbus A321neo, Airbus A320neo, and ATR 72-600.In 2024, SKY express was honored with the&nbsp;Innovation Airline Award 2024&nbsp;for the second consecutive year by the European Regions Airline Association (ERA), highlighting its commitment to a sustainable future.As we continue to grow and innovate, we’re excited to welcome you to the SKY express family.<hr>Join us on this remarkable journey!

Revenue Management Analyst

We are looking for a motivated and detail-oriented&nbsp;Revenue Products Associate&nbsp;to join our&nbsp;Revenue Products/Ancillaries team&nbsp;in the&nbsp;Commercial Division, to support the development, control, and optimization of the revenue-related products and ancillaries across all distribution channels, contributing directly to the company’s revenue performance.<hr>Responsibilities: <ul><li>Ensures proper setup and availability of the revenue products and ancillaries across all sales channels (direct &amp; indirect).</li><li>Monitors and evaluates the performance of the ancillary products, identifying the areas for improvement.</li><li>Supports in pricing, revenue optimization, and commercial alignment of the ancillary services.</li><li>Collaborates with cross-functional teams (IT, Sales, Operations) to ensure consistency in the offering and commercial strategy.</li><li>Performs regular reporting and analysis to support decision-making.</li><li>Conducts on-site visits across the network to ensure product visibility, compliance with commercial guidelines, and gather market insights.</li></ul><hr>Competences: <ul><li>Strong analytical and organizational skills.</li><li>Detail-oriented with exceptional organizational skills.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work in a dynamic environment and collaborate with multiple teams.</li></ul><hr>Requirements: <ul><li>Bachelor’s degree in Business, Marketing, Aviation Management, or a related field.</li><li>Fluency in English (written and spoken).</li><li>IT literate (excellent knowledge of MS Office, especially Excel for data handling &amp; analysis).</li><li>Passion for travel and willingness to travel frequently within the company’s network.</li></ul><hr>Why Join Us?<ul><li>Competitive Salary &amp; Allowances.</li><li>Ongoing Training &amp; Professional Development.</li><li>Travel benefits on SKY express flights (including a’ grade family members).</li><li>Join an airline with a strong commitment to safety, reliability, and operational excellence.</li><li>A supportive and collaborative work culture that values innovation and safety.</li></ul><hr>About SKY express:SKY express&nbsp;is a rapidly growing airline, enhancing connectivity across its expanding network. As Greece’s leading carrier for domestic travel, it serves 33 destinations nationwide. Additionally, its international footprint continues to grow, now covering 26 destinations.The company has established significant partnerships with leading international carriers, further enhancing its global reach.The airline operates the youngest fleet in Greece, consisting of 29 brand-new aircrafts, including Airbus A321neo, Airbus A320neo, and ATR 72-600.In 2024, SKY express was honored with the&nbsp;Innovation Airline Award 2024&nbsp;for the second consecutive year by the European Regions Airline Association (ERA), highlighting its commitment to a sustainable future.As we continue to grow and innovate, we’re excited to welcome you to the SKY express family.<hr>Join us on this remarkable journey!

Revenue Products Associate

The&nbsp;Cargo Operations Officer&nbsp;will be part of the Ground Operations team to ensure the safe, efficient, and compliant handling of air freight by coordinating loading and unloading, managing documentation, and liaising with ground teams and authorities to keep cargo moving smoothly and on schedule.<hr>Responsibilities: <ul><li>Plans shipments based on available cargo volumes and customer requests.</li><li>Coordinates the procedures (preparation of shipping documents, track of orders etc.) to maximize the quality of the delivery.</li><li>Acts as the point of contact for the customers related to their requests, schedule changes, status of the orders etc.</li><li>Maintains updated records of orders and customers.</li><li>Coordinates month end procedures (issuance of invoices, posting into accounting system, ensure timely collection of receivables).</li><li>Supports cargo sales team in preparation of meetings, participation in tenders and periodical or ad-hoc reporting.</li><li>Works closely with the cargo warehouse team, the logistics team for the transportation of Company material and the accounting department.</li></ul><hr>Competences: <ul><li>Excellent communication skills.</li><li>Strong organizational and time management skills with ability to meet deadlines under pressure.</li><li>Detail-oriented with a focus on quality and results.</li><li>Strong problem-solving and critical thinking abilities.</li><li>Data analytical skills and ability to make insight-driven decisions.</li><li>Team player with a collaborative mindset.</li></ul><hr>Requirements: <ul><li>Bachelor’s degree in Business Administration, Logistics, Supply Chain or related field.</li><li>1-3 years of working experience in Cargo, Logistics or similar roles (previous experience in Aviation industry is preferred).</li><li>Familiarity with logistics software or transport management system will be considered an asset.</li><li>Native speaker in Greek and fluency in English (verbal and written). Any additional foreign language will be considered a plus.</li><li>IT literate (MS Office).</li></ul><hr>Why Join Us?<ul><li>Competitive Salary &amp; Allowances.</li><li>Ongoing Training &amp; Professional Development.</li><li>Travel benefits on SKY express flights (including a’ grade family members).</li><li>Join an airline with a strong commitment to safety, reliability, and operational excellence.</li><li>A supportive and collaborative work culture that values innovation and safety.</li></ul><hr>About SKY express:SKY express&nbsp;is a rapidly growing airline, enhancing connectivity across its expanding network. As Greece’s leading carrier for domestic travel, it serves 33 destinations nationwide. Additionally, its international footprint continues to grow, now covering 26 destinations.The company has established significant partnerships with leading international carriers, further enhancing its global reach.The airline operates the youngest fleet in Greece, consisting of 29 brand-new aircrafts, including Airbus A321neo, Airbus A320neo, and ATR 72-600.In 2024, SKY express was honored with the&nbsp;Innovation Airline Award 2024&nbsp;for the second consecutive year by the European Regions Airline Association (ERA), highlighting its commitment to a sustainable future.As we continue to grow and innovate, we’re excited to welcome you to the SKY express family.

Cargo Operations Officer

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customer service representative int-0357

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Intellectica

logistics manager int-0352

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groups sales support and reservation agent

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