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The Cyber Security Operations Senior Engineer is a key defender of the organization’s digital assets, leading cybersecurity operations across cloud and on-premises environments. In this role, he/she provides technical expertise and guidance to IT security teams, fostering best practices, knowledge transfer, and operational excellence. Additionally, he/she develops and implements controls to ensure alignment with corporate information security standards and regulatory requirements and conducts rigorous testing and assessment of security mechanisms to validate their applicability and effectiveness. He/she also identifies vulnerabilities and security gaps and implements improvements to strengthen defenses.This role requires deep technical knowledge and hands-on expertise, including the tuning and hardening of IT/OT and security infrastructure, as well as the ability to implement and continuously enhance security technologies and processes to ensure resilience against evolving threats.&nbsp;Responsibilities<ul><li>Cyber Security Operations: enhance the organization’s cyber security operations, ensuring robust monitoring, detection, and response capabilities from cyber threats and vulnerabilities across cloud and on-premises environments.</li><li>Threat Detection &amp; Incident Response: Lead the design and implementation of automated threat detection and response mechanisms using advanced tools such as XDR, SIEM, and SOAR, ensuring 24x7 monitoring and response.</li><li>Incident Management: Act as the main escalation point for cyber security incidents, key stakeholder of the CyberSecurity Incident handling team, coordinating cross-functional teams according to the company’s playbooks &amp; procedures.</li><li>Monitoring &amp; Alerting: Perform continuous monitoring for indicators of compromise or policy violations, including tuning and hardening IT/OT and security infrastructure in collaboration with IT/OT stakeholders.</li><li>Vulnerability Assessments: Drive ongoing vulnerability management, penetration tests and red-team exercises, defining mitigation actions and workarounds to ensure a robust and resilient infrastructure.</li><li>Technology Research: Research and identify emerging technologies to enhance system and data confidentiality, integrity, and availability.</li><li>Collaboration &amp; knowledge sharing: Work closely with engineering, DevOps, and infrastructure teams to ensure security built-in for running IT &amp; OT systems and services. Guide junior team members and contribute to knowledge-sharing initiatives.</li><li>Advanced Support: Provide 2nd and 3rd level operational support and decision-making for security infrastructure (e.g., IGA, PAM, DLP).</li></ul>&nbsp;Qualifications&nbsp;<ul><li>Bachelor’s or Master’s degree in Computer Science, Information Security, or related field.</li><li>Advanced security certifications (e.g., CISSP, Microsoft Certified: Azure Security Engineer Associate, AWS Security Specialty).</li><li>Min 6 years in Information Security industry focused on security operations, with proven expertise in incident response, threat detection, and security automation.</li><li>Strong knowledge of SIEM, SOAR, XDR platforms, scripting (Python, PowerShell), and cloud security (AWS, Azure, GCP).</li><li>Good team player, self-confident, motivated, and independent.</li><li>Strong communication and negotiation skills.</li><li>Analytical, problem solving and organizational skills.</li><li>Fluency in English.</li></ul>&nbsp;The Company Offers<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning and development.</li></ul>

CYBER SECURITY OPERATIONS SENIOR ENGINEER (3658)

Steelmet offers corporate services such as: Strategic Development, International Business Operation, Sustainability, Non-ferrous Metal Purchasing, Resource Recovery &amp; Central Procurement, Supply Chain &amp; Logistics, Operational Excellence, IT, Information Security, HR, Communication, Financial and Auditing Services to the Viohalco Companies aiming to support them and drive best practices across the business segments.The Cyber Security Operations Senior Engineer is a key defender of the organization’s digital assets, leading cybersecurity operations across cloud and on-premises environments. In this role, he/she provides technical expertise and guidance to IT security teams, fostering best practices, knowledge transfer, and operational excellence. Additionally, he/she develops and implements controls to ensure alignment with corporate information security standards and regulatory requirements and conducts rigorous testing and assessment of security mechanisms to validate their applicability and effectiveness. He/she also identifies vulnerabilities and security gaps and implements improvements to strengthen defenses.This role requires deep technical knowledge and hands-on expertise, including the tuning and hardening of IT/OT and security infrastructure, as well as the ability to implement and continuously enhance security technologies and processes to ensure resilience against evolving threats.&nbsp;Responsibilities<ul><li>Cyber Security Operations: enhance the organization’s cyber security operations, ensuring robust monitoring, detection, and response capabilities from cyber threats and vulnerabilities across cloud and on-premises environments.</li><li>Threat Detection &amp; Incident Response: Lead the design and implementation of automated threat detection and response mechanisms using advanced tools such as XDR, SIEM, and SOAR, ensuring 24x7 monitoring and response.</li><li>Incident Management: Act as the main escalation point for cyber security incidents, key stakeholder of the CyberSecurity Incident handling team, coordinating cross-functional teams according to the company’s playbooks &amp; procedures.</li><li>Monitoring &amp; Alerting: Perform continuous monitoring for indicators of compromise or policy violations, including tuning and hardening IT/OT and security infrastructure in collaboration with IT/OT stakeholders.</li><li>Vulnerability Assessments: Drive ongoing vulnerability management, penetration tests and red-team exercises, defining mitigation actions and workarounds to ensure a robust and resilient infrastructure.</li><li>Technology Research: Research and identify emerging technologies to enhance system and data confidentiality, integrity, and availability.</li><li>Collaboration &amp; knowledge sharing: Work closely with engineering, DevOps, and infrastructure teams to ensure security built-in for running IT &amp; OT systems and services. Guide junior team members and contribute to knowledge-sharing initiatives.</li><li>Advanced Support: Provide 2nd and 3rd level operational support and decision-making for security infrastructure (e.g., IGA, PAM, DLP).</li></ul>&nbsp;Qualifications&nbsp;<ul><li>Bachelor’s or Master’s degree in Computer Science, Information Security, or related field.</li><li>Advanced security certifications (e.g., CISSP, Microsoft Certified: Azure Security Engineer Associate, AWS Security Specialty).</li><li>Min 6 years in Information Security industry focused on security operations, with proven expertise in incident response, threat detection, and security automation.</li><li>Strong knowledge of SIEM, SOAR, XDR platforms, scripting (Python, PowerShell), and cloud security (AWS, Azure, GCP).</li><li>Good team player, self-confident, motivated, and independent.</li><li>Strong communication and negotiation skills.</li><li>Analytical, problem solving and organizational skills.</li><li>Fluency in English.</li></ul>&nbsp;The Company Offers<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning and development.</li></ul>&nbsp;

As a Security Engineer, you will join our highly skilled information security team with the mission to deliver high-quality, innovative cyber security services and solutions that reduce risk across the organization. In this role, you will receive structured mentoring, hands-on training, and exposure to enterprise-grade security technologies, building a solid foundation for a career in cybersecurity. You will gradually gain practical experience and deepen your technical expertise in multiple areas, such as network security, platform security, authentication/authorization systems, application security, and security frameworks. To succeed, you’ll need to demonstrate accountability, high motivation, a proactive attitude and a passion for rapid development in a challenging and regulated working environment.Responsibilities<ul><li>Contribute to building and maintaining the technical IT / cybersecurity capabilities necessary for safeguarding DIAS’s information systems and applications.</li><li>Support the administration of security-focused systems, such as data center firewalls, web application firewalls, database firewalls, hardware security modules, privileged access management, SMTP gateways, and managed PKI.</li><li>Assist in implementing security practices and tools throughout the Software Development Life Cycle (SDLC) / DevSecOps.</li><li>Explore and assess innovative technologies to solve daily cybersecurity challenges efficiently.</li><li>Perform vulnerability assessments to identify technical weaknesses.</li><li>Assist in the security risk analysis for current and new systems and recommend solutions for reducing exposure areas.</li><li>Contribute to audit preparation and compliance-related activities.</li><li>Assist in the creation of security processes, procedures, and performance metrics.</li><li>&nbsp;Work closely with other technical and operational teams to ensure effective security integration.</li></ul>Requirements<ul><li>Degree (or in the process of obtaining) in Computer Science, Mathematics, Physics, or a related field.</li><li>Knowledge of at least one programming language (Python preferred) for writing automation frameworks and relevant security tools</li><li>Understanding of Windows and Linux operating systems.</li><li>Passion for continuous learning and growth in cyber security</li><li>Good command of the English Language both written and oral</li><li>Excellent communication and interpersonal skills</li><li>Ability to work collaboratively in a team and independently when required</li></ul>Will be considered a plus:<ul><li>Certifications in Cybersecurity, Programming, or Linux administration.</li><li>Familiarity with enterprise security tools and frameworks.</li></ul>Why would you enjoy working with us ?As member of our team:<ul><li>You will work in a mission-critical fintech company shaping the future of digital payments in Greece.</li><li>You will experience a workplace built on meritocracy, transparency, and recognition.</li><li>You will receive mentoring, specialized training, and certifications to boost your career development.</li><li>You will work with cutting-edge security technologies in a regulated financial environment.</li></ul>What we offer:<ul><li>Strong mentoring and guidance</li><li>Competitive remuneration package</li><li>Private health &amp; life insurance plan for you and your family</li><li>Children allowances</li><li>Meal benefits</li><li>Hybrid working model</li><li>Training &amp; development opportunities</li><li>A stable, positive and supportive working environment</li></ul>

Security Engineer

Currently we are searching to hire a Cybersecurity Expert to join our Cybersecurity team.<h2>During your day you will:</h2><ul><li>Support the security of the organization’s digital infrastructure, mitigating risks from both internal and external threats</li><li>Contribute to the implementation and execution of the Cybersecurity strategy</li><li>Assist in the security policies and standards implementation across the organization</li><li>Support the implementation of technical security and governance controls</li><li>Contribute to the selection of appropriate security technologies and ensures effective enforcement of policies and governance framework</li><li>Recommends secure architecture designs, access controls, system hardening, secure coding practices, and configuration improvements</li></ul><h2>What you need to stand out:</h2><ul><li>BSc in computing, or related discipline</li><li>Master’s degree in information security or related discipline</li><li>Minimum 3 years previous experience in a Cybersecurity role focusing on network/systems security, cloud security and endpoint protection</li><li>Experience in implementing components of an information security program and strategy</li><li>Deep expertise in applying information security standards and industry best practices</li><li>Familiar with frameworks like ISO 27001 and NIST CSF</li><li>Deep understanding of information security&nbsp; and data protection laws and standards</li><li>Familiar with IAM, DLP, EDR, and Operation Standards</li><li>Certified with CISSP, CISM</li></ul>

Cyber Security Expert (M8)

As a Database Administrator, you will be a key member of our Technical Support Division, ensuring the high availability, security, and performance of our critical database systems. You will support and optimize MS SQL Server and Oracle databases, used by real-time payment services and financial infrastructure with nationwide impact. This role requires deep technical expertise, analytical thinking, and a commitment to operational excellence, within a high-performance and regulated environment.&nbsp;Responsibilities<ul><li>Database Administration: Ensure the reliable and efficient operation of mission-critical MS SQL Server and Oracle databases across production and non-production environments, supporting high-volume financial transactions with strict availability requirements.</li><li>Performance Optimization: Proactively analyze and fine-tune SQL queries, indexes, and overall database configurations, aiming for continuous performance enhancement and optimal resource utilization.</li><li>Automation &amp; Monitoring: Design, implement, and maintain automated workflows, scheduled jobs, and real-time monitoring tools that safeguard database health and contribute to operational resilience.</li><li>Backup &amp; Recovery: Develop and oversee robust backup, restore, high availability and disaster recovery processes to guarantee data integrity and business continuity, aligned with regulatory and internal RTO/RPO objectives.</li><li>Security &amp; Compliance: Apply security best practices, manage roles and access controls, and ensure all database environments meet compliance standards such as ISO 27001, GDPR, and CIS benchmarks.</li><li>Real-Time Troubleshooting: Rapidly identify, diagnose, and resolve performance issues or disruptions, ensuring real-time availability and reliability of critical services and payment infrastructures.</li></ul>Position Requirements<ul><li>Bachelor’s degree in Computer Science, Information Technology, or related field</li><li>Minimum 4 years of professional experience as a Database Administrator (DBA) working with MS SQL &amp; Oracle</li><li>Strong experience in query optimization, indexing, and database performance tuning</li><li>Hands-on experience with backup mechanisms, high availability, and disaster recovery strategies using MS SQL FCI and SQL Always ON</li><li>Solid understanding of database security best practices, global security standards and access control (ISO 27001, CIS, etc)</li><li>Experience in monitoring, alerting, and automation of database operations</li><li>Familiarity with cloud platforms (AWS, Azure, Google Cloud) and modern deployment models</li><li>Excellent command of the English language, both written and oral</li></ul>Required Knowledge, Skills, and Abilities<ul><li>Strong problem-solving and root cause analysis skills</li><li>Attention to detail and a mindset for high-quality, secure operations</li><li>Effective communication of technical concepts to non-technical stakeholders</li><li>Ability to work both independently and collaboratively in cross-functional teams</li><li>Familiarity with agile environments and continuous delivery pipelines is a plus</li></ul>Will be considered a plus<ul><li>Operating Systems: Hands-on experience with Windows Server operating systems, particularly in database hosting and administration environments</li><li>Other Databases: Working knowledge of PostgreSQL or similar relational database systems, demonstrating flexibility in managing diverse database technologies</li><li>Cloud Technologies: Familiarity with cloud-based database services (e.g. AWS RDS, Azure SQL, Google Cloud SQL), including migration, deployment, and monitoring of cloud-native or hybrid architectures</li><li>Data Warehouse: Experience in designing and maintaining data warehouse structures and processes to support historical data retention and business intelligence reporting</li><li>Real-Time Analytics: Ability to work with tools and platforms supporting real-time analytics, streaming data processing, or time-sensitive reporting use cases</li></ul>Why Would You Enjoy Working with Us?As a member of our team:<ul><li>You will be part of a mission-critical fintech company that plays a central role in digital payments in Greece</li><li>You will experience a work environment built on meritocracy, transparency, and recognition</li><li>You will participate in trainings, seminars, and certifications to continually enhance your technical and professional development</li><li>You will gain exposure to cutting-edge technologies, while working in one of the most critical infrastructure environments in the country</li></ul>What We Offer<ul><li>Competitive remuneration package</li><li>Private health &amp; life insurance plan for you and your family</li><li>Children allowances</li><li>Meal benefits</li><li>Hybrid working model</li><li>Training &amp; development opportunities</li><li>A stable, positive, and inclusive work environment</li></ul>

Database Administrator

Currently, we are seeking to hire an &nbsp;System Engineer, to join our team.<h2>During your day you will:</h2>•&nbsp;&nbsp; &nbsp;Plan, design, and implement IT solutions for the organization and end users in alignment with the organization's IT strategy, standards, and objectives •&nbsp;&nbsp; &nbsp;Deliver precise technical troubleshooting and effective resolutions for complex IT issues •&nbsp;&nbsp; &nbsp;Contribute to the research and evaluation of new technologies and tools to enhance IT efficiency and optimize the end-user experience •&nbsp;&nbsp; &nbsp;Provide technical support and training to end users and IT support staff on IT systems and applications •&nbsp;&nbsp; &nbsp;Document and update IT processes, configuration and inventories&nbsp; •&nbsp;&nbsp; &nbsp;Collaborate and contact with internal and external stakeholders and vendors&nbsp; &nbsp;<h2>What you need to stand out:</h2>What you need to stand out: •&nbsp;&nbsp; &nbsp;Degree in Computer Science, Information Technology or related field&nbsp; •&nbsp;&nbsp; &nbsp;3 years of experience on IT operations and workplace engineering&nbsp; •&nbsp;&nbsp; &nbsp;Good understanding of the IT service operation and delivery framework&nbsp; •&nbsp;&nbsp; &nbsp;Proficient knowledge in Windows operating systems, Active Directory, Office 365, MS Exchange and other IT technologies •&nbsp;&nbsp; &nbsp;Strong knowledge of IT security principles and practices, including antivirus, encryption, VPN, and identity managementKey skill/attributes •&nbsp;&nbsp; &nbsp;Attention to detail &amp; organizational perception&nbsp; •&nbsp;&nbsp; &nbsp;Analytical &amp; problem solving skills &nbsp;&nbsp; •&nbsp;&nbsp; &nbsp;Time management skills&nbsp; •&nbsp;&nbsp; &nbsp;Interpersonal skills &nbsp; •&nbsp;&nbsp; &nbsp;Collaboration &nbsp; &nbsp;

System Engineer

Currently we are searching to hire a Head of Offensive Security to oversee offensive security testing of systems, applications, and infrastructure to stay ahead of threats.<h2>During your day you will:</h2><ul><li>Lead the design and execution of real-world attack simulations, including ethical hacking, red teaming, and penetration testing, to uncover weaknesses security defenses</li><li>Improve organizational security posture through actionable recommendations that enhance detection, response, and preventive measures</li><li>Monitor and validate security controls, testing the effectiveness of existing measures and incident response processes</li><li>Manage threat intelligence, collaborating with blue teams to anticipate and counter evolving attack techniques</li><li>Drive security innovation by developing new offensive tools, techniques, and methodologies to stay ahead of adversaries</li></ul><h2>What you need to stand out:</h2><ul><li>BSc in computing, or related discipline</li><li>Master’s degree will be considered as an asset</li><li>Minimum 7 years previous experience in a senior offensive security role</li><li>Proven expertise in conducting penetration tests, red/purple teaming</li><li>Experience in designing and lead complex attack simulations and adversary emulation exercises</li><li>Deep understanding and knowledge of offensive security tools, techniques and standards</li><li>Familiar with vulnerability management platforms</li><li>Ability to align offensive operations with real-world threat actor tactics, like MITRE ATT&amp;CK framework</li><li>Certified with CISSP, &nbsp;OSCP, OSWE, &nbsp;OSCE, &nbsp;OSEE, CRTO, &nbsp;GXPN</li></ul>

Head of Offensive Security (M6)

Responsibilities:<ul><li>Installs, configures and troubleshoots laptops, printers, mobiles, tablets, storage systems and network devices (hardware, operating systems and software applications).</li><li>Monitors IT systems’ performance and ensures system availability and reliability.</li><li>Performs system and network updates/upgrades.</li><li>Maintains IT security and backup solutions.</li><li>Is responsible to ensure Master’s and Chief Engineer’s familiarization on company’s IT systems.</li><li>Travels on board for maintenance or troubleshooting reasons, whenever required.</li><li>Handles invoices’ checking, reconciliation, processing and filing for all vendors and technical / solution&nbsp;suppliers (office communications, vessels’ satellite and mobile communications, ICT equipment,&nbsp;procurement).</li></ul>Qualifications / Experience:<ul><li>Bachelor’s degree or diploma in the fields of Electrical Engineering, Computer Engineering or any similar field.</li><li>Post-graduate studies in a relevant discipline will be considered an asset.</li><li>Minimum 4 years of experience in a similar position.</li><li>Experience in shipping and knowledge of ships automation systems will be considered an asset.</li><li>Fluency in English.</li><li>Excellent communication skills.</li></ul>

Vessels IT Officer

Accident Operations Advisor plays a key role in ensuring the efficient and compliant operation of garage workflows in line with our master agreements. This role is responsible for managing job approvals, coordinating service appointments, and maintaining high levels of customer satisfaction &amp; service quality for Ayvens clients through effective communication and operational excellence.Key Responsibilities: •&nbsp;Oversee and regulate garage workflow processes to ensure compliance with contractual agreements and service standards. •&nbsp;Act as the primary communication link between the Mobility team and service provider, ensuring alignment and timely updates on service activities. •&nbsp;Manage and approve workshop requests for vehicle maintenance and body repairs in accordance with manufacturer guidelines. •&nbsp;Coordinate and control the channeling of maintenance and body repair appointments, ensuring optimal scheduling and resource utilization. •&nbsp;Monitor and control costs related to repairs and maintenance to ensure cost-efficiency and value delivery. •&nbsp;Negotiate and secure competitive pricing with the service provider, ensuring full transparency and clear communication of total repair costs&nbsp; •&nbsp;Pursue warranty recovery opportunities, even for vehicles outside standard factory warranty periods. •&nbsp;Maintain accurate records of all driver interactions and service activities using Ayvens systems. •&nbsp;Identify and escalate complex or high-impact issues requiring further attention or intervention. • Monitor, analyze, and control key performance indicators (KPIs) to track service quality, cost efficiency, and operational effectiveness, and take corrective actions where necessary. • Contribute to continuous improvement by identifying process gaps and supporting action plans that enhance service delivery and customer satisfaction.Qualifications &amp; Skills: • University degree will be considered as an asset• Technical knowledge of automotive systems, including repair, and maintenance.• At least 5-7 years of experience in automotive markets• Body repair workshop experience will be considered as a plus • Very good command of English language, both verbal and written • Organizational skills • Be able to work in teams • Customer oriented

Accident Operations Advisor

Ο Όμιλος&nbsp;UNISON, στο πλαίσιο της&nbsp;συνεχούς ανάπτυξης, ζητά να εντάξει στην Ομάδα μας έναν Ηλεκτρολόγο για τον έλεγχο, την συντήρηση και αντιμετώπιση βλαβών ηλεκτρικών εγκαταστάσεων σε επαγγελματικό κτίριο.&nbsp;Τοποθεσία: Μαρούσι&nbsp;Βασικές αρμοδιότητες:&nbsp;<ul><li>Προληπτική και διορθωτική συντήρηση ηλεκτρικών εγκαταστάσεων και εξοπλισμού</li><li>Έλεγχος, δοκιμές και συντήρηση γεννήτριας, καθώς και παρακολούθηση της ομαλής λειτουργίας της σε περίπτωση διακοπής ρεύματος</li><li>Συντήρηση και έλεγχος πυροσβεστικού συστήματος (αντλιοστάσιο πυρασφάλειας, πίεση δικτύου, πίνακες ελέγχου)</li><li>Έλεγχος συστημάτων κλιματισμού (κεντρικών μονάδων, split, εξαερισμού)</li><li>Εντοπισμός και επισκευή ηλεκτρολογικών βλαβών σε πίνακες, κυκλώματα και μηχανήματα</li><li>Έλεγχος ασφαλείας σύμφωνα με τους ηλεκτρολογικούς κανονισμούς</li><li>Καταγραφή εργασιών και ενημέρωση για την κατάσταση του εξοπλισμού</li><li>Παρακολούθηση εξωτερικών συνεργατών – συνεργείων</li></ul>&nbsp;Προφίλ Υποψηφίων:<ul><li>Απόφοιτος ΤΕΕ ή ΙΕΚ ή Σχολής Μαθητείας ΔΥΠΑ (πρώην ΟΑΕΔ) ειδικότητος ηλεκτρικών εγκαταστάσεων</li><li>Κάτοχος Άδειας Τεχνίτη Ηλεκτρολόγου</li><li>Ανάλογη εμπειρία τουλάχιστον 3 ετών, σε εταιρεία συντήρησης Η/Μ εγκαταστάσεων</li><li>Βεβαίωση αναγγελίας βάσει του ΠΔ 108/2013</li><li>Διαθεσιμότητα για πενθήμερη πλήρη απασχόληση (ΔΕ-ΠΑ)</li><li>Ωράριο εργασίας: 08:00-16:00</li><li>Γνώση επίλυσης βλαβών</li><li>Πελατοκεντρική αντίληψη</li><li>Οργάνωση και σωστή διαχείριση προτεραιοτήτων.</li></ul>&nbsp;Προσφέρονται:<ul><li>Άμεση πρόσληψη</li><li>Άριστο εργασιακό περιβάλλον</li><li>Διαρκής εκπαίδευση</li><li>Προοπτικές εξέλιξης</li></ul>

Ηλεκτρολόγος

A Senior Digital Transformation Systems Engineer will play a key part in modernizing and maintaining our IT infrastructure, supporting digital transformation initiatives, and enabling seamless implementation of enterprise applications.He will collaborate closely with developers and functional teams to support application deployment, ERP systems (including SAP Basis), and cloud integration, ensuring system reliability, scalability, and performance across the organization.&nbsp;&nbsp;Responsibilities<ul><li>Design, implement, maintain, monitor, and optimize enterprise IT infrastructure and digital platforms.</li><li>Support and administer ERP systems (particularly SAP Basis) and ensure system availability, security, and optimal performance.</li><li>Collaborate with developers to support application deployment, integration, and performance tuning.</li><li>Participate in cloud migration and modernization projects aligned with the company’s digital transformation goals.</li><li>Evaluate, recommend, and integrate new technologies to enhance efficiency and automation.</li><li>Implement DevOps and CI/CD practices, including infrastructure as code where applicable.</li><li>Ability to design and implement automation, monitoring and reporting solutions (MS PowerShell, Python, Bash, MS Graph, MS Power Platform, Active Directory, Entra ID).</li><li>Ensure system security, data protection, and compliance with IT governance standards.</li><li>Strong expertise in Windows and Linux systems administration.</li><li>Experience with containerization, virtualization (Microsoft Hyper-V &amp; VMWare ESXi) and cloud platforms (Azure, AWS, or GCP).</li><li>Excellent understanding of networking, security, and storage technologies.</li><li>Provide mentorship, technical leadership, and troubleshooting support to IT and application teams.</li><li>Provide 2nd level support.</li><li>Participate in infrastructure upgrades, monitoring setup, and incident resolution.</li><li>Performs configuration management and disaster recovery tasks on a new environment.</li></ul>&nbsp;Qualifications&nbsp;<ul><li>Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s preferred).</li><li>5+ years of experience in systems engineering, infrastructure management, or DevOps environments.</li><li>Solid experience with ERP systems administration, ideally SAP Basis (installation, upgrades, performance monitoring, and troubleshooting).</li><li>Strong knowledge of Windows and/or Linux server environments.</li><li>Experience with cloud platforms (Azure, AWS, or GCP) and virtualization technologies.</li><li>Familiarity with CI/CD tools (GitHub Actions, Azure DevOps) and containerization (e.g., Docker, Kubernetes).</li><li>Good understanding of networking, security, storage, and backup technologies.</li><li>Proven ability to collaborate with cross-functional teams, including developers and ERP specialists.</li><li>Excellent analytical, problem-solving, and communication skills.</li><li>Azure or Other related Certification(s)</li><li>Effective/clear communication</li><li>Cooperation and teamwork</li><li>Fluency in English (oral &amp; written)</li></ul>&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning and development.&nbsp;</li></ul>

SENIOR DIGITAL TRANSFORMATION SYSTEMS ENGINEER (3620)

A Segregation of Duties (SoD) Engineer (sometimes called SoD Technical Analyst or SoD Engineer) is a technical and security-focused role responsible for implementing, automating, and maintaining the systems and controls that enforce segregation of duties across IT applications — particularly ERP and identity management platforms.&nbsp;Responsibilities<ul><li>IT applications Systems Configuration &amp; Implementation</li></ul><ul><li></li></ul><ul><li>Configure SoD rulesets and risk matrices in systems like Sap Erp , SAP GRC Access Control, ServiceNow and other tools.</li><li>Integrate SoD analysis tools with Identity and Access Management (IAM) platforms or ERP systems.</li><li>Automate provisioning workflows and SoD checks for user access requests.</li></ul><ul><li>SoD Rule Development &amp; Maintenance<ul><li>Translate business control requirements into technical SoD rules.</li><li>Build and maintain rule libraries that define incompatible roles and transactions.</li><li>Regularly update rulesets to reflect process or system changes.</li></ul></li><li>Monitoring &amp; Reporting<ul><li>Develop automated reports for SoD violations and mitigations.</li><li>Create dashboards for compliance tracking and audit reporting.</li><li>Support remediation efforts by identifying root causes of conflicts.</li></ul></li><li>Integration &amp; Automation<ul><li>Work with APIs, scripts, or connectors to synchronize data between IAM systems and ERPs.</li><li>Implement automated SoD checks during onboarding/offboarding processes.</li></ul></li><li>Audit &amp; Compliance Support<ul><li>Provide technical evidence and reports for internal/external audits.</li><li>Partner with auditors, compliance teams, and SoD administrators during reviews.</li></ul></li></ul>&nbsp;Qualifications<ul><li>BSc in Computer Science, Information Technology, or a related field.&nbsp;</li><li>Technical Skills: SAP, SAP GRC, ServiceNow, Azure AD, Python, PowerShell, SQL, APIs, SQL Server, Oracle DB, HANA, SOX, ISO 27001, NIST, COBIT, COSO.</li><li>Preferred qualifications:</li></ul><ul><li></li></ul><ul><li>Certification in SAP Security</li><li>CISA, CISM, or other audit/security certifications.</li><li>Experience in internal audit, IT security, or compliance functions.</li></ul>&nbsp;&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning and development.</li></ul>

SEGREGATION OF DUTIES ENGINEER (3622)

A Azure &amp; Systems Senior Engineer with proven experience in datacenter environments, virtualization, and the Microsoft technology stack. The successful candidate will be responsible for maintaining and evolving our hybrid infrastructure across on-premises and cloud (Azure) platforms, ensuring performance, scalability, and security across all Corporate IT systems.&nbsp;Responsibilities<ul><li>Deploy, monitor, and optimize Azure workloads (IaaS/PaaS, Azure Arc, storage).</li><li>Administer and harden Active Directory (GPOs, OU structure, DNS/DHCP, delegation).</li><li>Implement and maintain Entra ID policies, Conditional Access, MFA, and identity protection.</li><li>Experience designing high-availability and disaster recovery solutions using Azure native services (Availability Zones, ASR, Load Balancers, Storage redundancy models)</li><li>Manage and support Intune, Autopilot, endpoint compliance, and device configuration.</li><li>Administer Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive).</li><li>Apply and maintain the Microsoft Tiering Security Model (Tier-0 / Tier-1 / Tier-2).</li><li>Support hybrid identity and AD/Entra synchronization.</li><li>Support Windows Server and virtualization environments (Hyper-V/VMware).</li><li>Ensure endpoint and infrastructure security using Defender for Endpoint.</li></ul>&nbsp;Qualifications&nbsp;<ul><li>Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s preferred).</li><li>5+ years of experience in Systems Engineering or Infrastructure Administration.</li><li>Proven experience with Azure IaaS/PaaS, Azure Arc, Azure networking, monitoring, and hybrid environments.</li><li>Familiarity with Microsoft Tiering Security Model (Tier-0 / Tier-1 / Tier-2) and privileged access concepts.</li><li>Strong hands-on experience with Microsoft Hyper-V (clusters, storage, HA), and good understanding of VMware environments.</li><li>Experience in backup/recovery platforms</li><li>Strong experience with Azure IaaS/PaaS, Azure Arc, and Intune MDM.</li><li>Strong understanding of Windows Server 2016/2019/2022, Active Directory, and related services.</li><li>Familiarity with PowerShell scripting for automation.</li><li>Solid working knowledge of Microsoft 365 services</li><li>Good understanding of networking fundamentals (TCP/IP, VLANs, VPNs).</li><li>Azure Certifications (AZ-104, AZ-305, MS-102, SC-300) considered a plus.</li><li>Effective communication skills, teamwork mindset, and structured documentation habits.</li><li>Cooperation and teamwork</li><li>Fluency in English (oral &amp; written)</li></ul>&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Continuous Learning and development.&nbsp;</li></ul>

AZURE & SYSTEMS SENIOR ENGINEER (3621)

You will be part of the IT infrastructure engineering team that is responsible for designing and developing scalable, maintainable, highly available system architectures that meet business objectives and SLAs.&nbsp;Responsibilities:&nbsp;<ul><li>Support and maintain On-Prem and Azure infrastructure</li><li>Demonstrate expert knowledge of Virtualization and Cluster administration (Vmware and Hyper-V) as well as Azure Technologies including Azure Virtual Machines, Azure Virtual Networking, Azure Monitoring, Azure Arc.</li><li>Enterprise directory and identity solutions (Active Directory, AzureAD , Azure Authentication, Single sign-on, MFA, identity management)</li><li>Demonstrate in Depth understanding and experience of the Office 365 Platform</li><li>Administer, deploy and support MS Defender, Bitlocker, MDM via Microsoft inTune</li><li>Manage centralized administration and integration of central infrastructure and endpoint services such as Antivirus, OS deployment, software installation, inventory, patching and routine maintenance.</li><li>Evaluate existing systems and provide technical direction to IT support staff</li><li>Participate in capacity planning for IT infrastructure</li><li>Plan ahead for necessary hardware or software upgrades to support system growth</li><li>Manage and maintain critical infrastructure, such as Storages, NAS, Hosts</li><li>Manage user accounts and assets, assign and update security restrictions on the network according to&nbsp;security policies</li></ul>Qualifications:&nbsp;<ul><li>Bachelor’s degree in Information Technology is preferred, or a combination of education, training and experience to provide the required knowledge, skills, and abilities</li><li>5+ years of experience in IT engineering with Microsoft technologies and 3+ years of experience in Azure cloud environments</li><li>Proven expertise and experience in administering MS HyperV and VmWare Clusters</li><li>Hands-on experience architecting and deploying Microsoft Azure environments, including hybrid scenarios, optimizing cost/capacity ratios, proper monitoring, scaling, implementing, and validating database &amp; DR scenarios</li><li>Technical expertise in Azure infrastructure support, including networking, virtualization, identity, security, and storage</li><li>Strong knowledge on HP and Dell Servers, Storages and SAN Switches</li><li>Basic Network Switching and Firewalls understanding</li><li>Zerto DR Solutions and/ or Veeam Backup and Replication knowledge is a plus</li><li>SQL Server in HA (Availability Zones) and Load Balancers knowledge is a plus</li><li>Basic Knowledge of a factory – production facility infrastructure with IT and OT environment (Perdue model) is a plus</li><li>Experience with configuration management technologies such as PowerShell, Azure CLI, and ARM Templates</li><li>Good Knowledge of Security Best Practices</li><li>Experience working within a compliance environment desirable. Familiarity with ISO 27001 is a plus</li><li>Server Administration and Virtualization Certifications such as MCSA, MCSE, MCITP will be highly appreciated</li><li>Cloud Computing Certifications like AZ-104, AZ-801, MD-101 is a plus</li><li>Excellent English communication skills</li><li>Advanced organizational and communication skills, coupled with the ability to manage projects of varying length</li><li>Ability to multi-task and adapt to changes quickly</li><li>Ability to work in a team and communicate effectively</li></ul>The Company Offers:&nbsp;<ul><li>Α unique opportunity to thrive in one of the pioneering companies in cable manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health lnsurance Plan</li><li>Additional Bonus, based on results</li></ul>

IT SYSTEMS & CLOUD ENGINEER (3183)

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.Operations Advisor play a key role in ensuring the efficient and compliant operation of garage workflows in line with our master agreements. This role is responsible for managing job approvals, coordinating service appointments, and maintaining high levels of customer satisfaction for Ayvens clients through effective communication and operational excellence. The RMT acts as a key liaison between the Mobility team and service providers, ensuring seamless coordination and timely execution of maintenance and body repair services. The role is dedicated to enhancing service quality and ensuring cost efficiency, while actively driving continuous improvement across all operational processes.Key Responsibilities: •&nbsp;Oversee and regulate garage workflow processes to ensure compliance with contractual agreements and service standards. •&nbsp;Act as the primary communication link between the Mobility team and service provider, ensuring alignment and timely updates on service activities. •&nbsp;Manage and approve workshop requests for vehicle maintenance and body repairs in accordance with manufacturer guidelines. •&nbsp;Coordinate and control the channeling of maintenance and body repair appointments, ensuring optimal scheduling and resource utilization. •&nbsp;Monitor and control costs related to repairs and maintenance to ensure cost-efficiency and value delivery. •&nbsp;Negotiate and secure competitive pricing with the service provider, ensuring full transparency and clear communication of total repair costs&nbsp; •&nbsp;Pursue warranty recovery opportunities, even for vehicles outside standard factory warranty periods. •&nbsp;Maintain accurate records of all driver interactions and service activities using Ayvens systems. •&nbsp;Identify and escalate complex or high-impact issues requiring further attention or intervention. • Monitor, analyze, and control key performance indicators (KPIs) to track service quality, cost efficiency, and operational effectiveness, and take corrective actions where necessary. • Contribute to continuous improvement by identifying process gaps and supporting action plans that enhance service delivery and customer satisfaction. &nbsp;Qualifications &amp; Skills • University degree will be considered as an asset • At least 5-7 years of experience in automotive markets • Very good command of English language, both verbal and written • Organizational skills • Be able to work in teams • Customer oriented &nbsp;

Operations Advisor

A Systems Senior Engineer with proven experience in datacenter environments, virtualization, and the Microsoft technology stack. The successful candidate will be responsible for maintaining and evolving our hybrid infrastructure across on-premises and cloud (Azure) platforms, ensuring performance, scalability, and security across all Corporate IT systems.&nbsp;Responsibilities<ul><li>Implements and maintain virtualization platforms (Microsoft Hyper-V, VMware ESXi, clusters, Storages and backups).</li><li>Deploy, monitor, and optimize workloads in Microsoft Azure.</li><li>Implement and maintain Windows &amp; Linux Server environments and demonstrate strong expertise in Active Directory, DNS/DHCP, Group Policy, and File Services.</li><li>Support Microsoft Intune, Defender for Endpoint, and Azure AD / Entra ID integration.</li><li>Participate in infrastructure upgrades, monitoring setup, and incident resolution.</li><li>Collaborate with network and security teams to ensure compliance, performance, and reliability.</li><li>Performs configuration management and disaster recovery tasks on a new environment.</li><li>Provide 2nd level support.</li></ul>&nbsp;Qualifications&nbsp;<ul><li>5+ years of experience in Systems Engineering or Infrastructure Administration.</li><li>Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s preferred).</li><li>Solid knowledge of Hyper-V and/or VMware environments.</li><li>Experience in backup/recovery platforms</li><li>Experience with Azure IaaS/PaaS, Azure Arc, and Intune MDM.</li><li>Strong understanding of Windows Server 2016/2019/2022, Active Directory, and related services.</li><li>Familiarity with PowerShell scripting for automation.</li><li>Good understanding of networking fundamentals (TCP/IP, VLANs, VPNs).</li><li>Azure Certification(s)</li><li>Effective/clear communication</li><li>Cooperation and teamwork</li><li>Fluency in English (oral &amp; written)</li></ul>&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Continuous Learning and development.&nbsp;</li></ul>&nbsp;

SYSTEMS SENIOR ENGINEER (3653)

The Information Security Senior Architect ensures Security-by-Design by developing security technical standards for the Corporate Information Security Policy in accordance with the latest industry trends and best practices. Additionally, he/she provides subject matter expertise on how to incorporate secure technical solutions into the existing IT/OT environment, in alignment with the Corporate Information Security Policy. The architect maintains a repository of reference architectures, applies best practices to support efficient business development initiatives, and stays abreast of business and cybersecurity market trends to drive innovation opportunities with security built in.&nbsp;Responsibilities&nbsp;<ul><li>Enforces the security architecture principles in the organization-wide IT/OT solutions as well as business applications:<ul><li>Works closely with business, IT and OT departments to understand the cyber maturity against the latest threat landscape and designs effective technical solutions that address business &amp; security concerns.</li><li>Defines the security requirements for new products and systems and signs off successful delivery (of those requirements).</li><li>Supports the practical implementation of the security policies by defining appropriate technical standards &amp; controls for the technology stack, providing subject matter expertise and knowledge transfer to custodian teams throughout their implementation.</li><li>Inspect security requirements of technology solutions prior to launch or go-live.</li></ul></li><li>Supports the development of Technical Security Standards to ensure that the organization’s digital assets are constantly protected and that the security posture is continuously improved.</li><li>Develops and maintains appropriate technical security standards &amp; guidelines, providing information security expertise to business analysts, development teams, IT/OT Engineers, and Solution Architects.</li><li>Security Evaluation of existing solutions. Conducts security reviews and technical security assessments to identify potential risks, security violations and inefficiencies. Reports potential cybersecurity risks and recommends mitigating measures.</li></ul>&nbsp;Qualifications&nbsp;<ul><li>BSc in Information Security or equivalent.</li><li>Min 6 years in Information Security industry focused on designing effective technical security solutions and controls.</li><li>Strong background in OT/IT/Application/Cloud Cyber security, and experience working in the industrial sector.</li><li>Information Security Industry certifications (Technical Security Certification such as GICSP/GCPN/CEH/CCSP).</li><li>Good team player, self-confident, motivated, and independent.</li><li>Strong communication skills.</li><li>Analytical &amp; time management skills.</li><li>Fluency in English.</li></ul>&nbsp;The Company Offers<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning and development.</li></ul>

INFORMATION SECURITY SENIOR ARCHITECT (3652)

We are looking for a detail-oriented Operational Excellence &amp; QHSSE Auditor to join our team!&nbsp;<h2>During your day you will</h2><ul><li>Audit the production, storage, QC and distribution systems and facilities for energy products (conventional fuels and new/alternative fuels such as Hydrogen, SAF, biofuels).</li><li>Review technical risks and operational controls in power generation and storage facilities</li><li>Asses risk control, stock control and operational optimization measures across the MOH supply chain</li><li>Evaluate project planning, construction, commissioning, start-up and shut-down procedures for fuel and energy systems.</li><li>Review the effectiveness of safety-critical elements, barriers, and safeguards in place to manage QHSSE risks.</li><li>Identify gaps and weaknesses, prepares clear, concise audit reports with risk-based findings and value-adding recommendations and tracks implementation progress</li><li>Engage with stakeholders across operations, engineering, maintenance and HSSE functions through audit and consulting work</li></ul><h2>What you need to stand out</h2><ul><li>Bachelor’s Degree in Chemical Engineering, Mechanical Engineering or other related field.</li><li>Master’s Degree in Safety Engineering, Reliability Engineering or Risk Management will be considered an asset</li><li>Minimum 5 years of experience in oil &amp; gas, energy or utilities sector, with at least 3 years in operational integrity or operational support roles</li><li>Exposure to safety, QC, regulatory, or commissioning audits of new energy systems, hydrogen, renewables, or low-carbon fuels is highly desirable</li><li>Strong understanding of operational realities of fuel supply and distribution</li><li>Experience with QHSSE Management System implementation and regulatory compliance</li><li>Analytical mindset with strong problem-solving and critical thinking skills</li><li>Excellent communication and report-writing abilities both in Greek and in English</li><li>Ability to influence and challenge stakeholders constructively</li><li>Familiarity with information systems, SAP, digital audit tools (e.g. TeamMate+ or equivalent Audit Management) are considered a plus</li><li>Experience in delivering training or presentations on technical and audit topics</li><li>Accountability, adaptability &amp; agility</li><li></li></ul>

Operational Excellence & QHSSE Auditor

As part of our growing Data Products team within the Data, Insights &amp; AI (DIAI) function, we are opening a senior role for an AI Risk &amp; Governance Specialist — a key position in ensuring that all AI and data solutions across CCH are responsible, compliant, and trustworthy.You will act as the bridge between technical and compliance domains, partnering with Legal, Data Privacy, Security, and business teams to embed AI governance, ethics, and risk management across the full product lifecycle - from design through to deployment and continuous operation. IN THIS EXCITING ROLE YOU WILL:Governance &amp; Frameworks<ul><li>Own and evolve the AI Governance Framework, aligning with ISO/IEC 42001, GDPR, and the EU AI Act.</li><li>Define and maintain the AI compliance checklist, risk register, and documentation templates covering transparency, fairness, explainability, and accountability.</li><li>Support the establishment of AI oversight committees and drive governance awareness and capability building across DIAI and business teams.</li></ul>Data Management<ul><li>Oversee compliance with data risk and quality assessments, model input governance, and bias mitigation protocols.</li><li>Ensure that data retention, access, and security controls comply with internal and external regulations.</li></ul>Modelling &amp; Development<ul><li>Partner with AI Design Owners and Data Science teams to ensure that model explainability, traceability, and ethical testing are built into design and documentation.</li><li>Contribute to model risk identification, robustness testing, and performance validation reviews.</li></ul>Pre-deployment Evaluation<ul><li>Lead AI impact and risk assessments (including fairness, ethics, and safety).</li><li>Ensure pre-deployment compliance validation, residual risk evaluation, and readiness checks are completed before production release.</li></ul>Deployment &amp; Operations<ul><li>Support continuous monitoring of AI systems, periodic risk reassessments, and incident response protocols.</li><li>Partner with Data Privacy and Security to maintain audit trails, transparency, and disclosure across the lifecycle.</li><li>Promote a culture of responsible AI and continuous compliance improvement.</li></ul>Awareness &amp; Capability Building<ul><li>Lead internal training and awareness programs on AI ethics, legal risks, and responsible AI principles.</li><li>Stay abreast of emerging global AI regulations and translate them into actionable internal policies and controls.</li></ul> &nbsp;YOU CAN BE SUCCESFULL IN THIS ROLE IF YOU HAVE:•&nbsp;&nbsp;&nbsp;&nbsp; Proven experience in&nbsp;compliance, risk, or governance roles within data-driven or AI environments.<ul><li>Deep understanding of the AI/ML lifecycle and familiarity with GenAI, data governance, and model management practices.</li><li>Strong working knowledge of GDPR, data protection, and AI regulatory frameworks (EU AI Act experience preferred).</li><li>Demonstrated ability to manage multi-stakeholder governance across business and technical teams.</li><li>Excellent analytical and communication skills, capable of translating complex compliance requirements into practical guidance.</li><li>Familiarity with tools such as model documentation templates, AI risk registers, and impact assessment frameworks.</li><li>Fluency in English.</li></ul>ABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.&nbsp;&nbsp;We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.&nbsp;&nbsp;We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.&nbsp;&nbsp;And although we have so much to be proud of, we always stay humble. We believe the real magic happens - for us and for you - when we OPEN UP.&nbsp;&nbsp;At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

AI Risk & Governance Specialist

The Mobility Operations &amp; Replacement Services Specialist is a key member of Ayvens Mobility team, acting as a brand ambassador and ensuring a seamless, efficient, and customer-focused experience. This role combines operational excellence with exceptional service delivery, managing the full lifecycle of replacement and mobility solutions while driving continuous improvement and cost optimization.Key Responsibilities:<ul><li>Deliver world-class customer service by managing the replacement process end-to-end (requests in EBS, reservations, rental agreements, handling during and after rental) in compliance with Ayvens policies and procedures.</li><li>Respond promptly to all requests logged in the CRM system or received via calls and emails.</li><li>Allocate the right vehicle to reservations based on customer needs and cost efficiency.</li><li>Create and manage transfer requests in CRM, ensuring seamless execution.</li><li>Handle driver requests for replacement vehicles and manage related workflows.</li><li>Complete administrative tasks, including daily operational lists, to support departmental efficiency.</li><li>Ensure consistent alignment with external service partners (e.g., Rent-a-Car suppliers) to maintain high-quality, cost-efficient service.</li><li>Provide on-site support at the Mobility station, assisting customers and preparing rental agreements for vehicle pick-up.</li><li>Inspect returned vehicles and update their condition in the system.</li><li>Plan and organize the next day’s schedule for vehicle preparation and delivery to customers.</li><li>Communicate professionally via phone and email, ensuring a friendly and helpful approach.</li><li>Resolve customer issues and concerns using effective service techniques and escalate when necessary.</li><li>Monitor and manage complaint handling processes, ensuring timely resolution and customer satisfaction.</li><li>Analyze operational data (fleet utilization, idle time, service timelines, etc.) to support performance evaluation.</li><li>Gather and share customer feedback to identify improvement opportunities and enhance operational performance.</li><li>Participate in cross-functional projects to streamline processes, reduce operating costs, and enhance service consistency.</li><li>Meet all agreed SLAs and KPIs, both internal and external (including Commercial and Operations departments).</li><li>Maintain compliance with internal policies and operational standards.</li><li>Operate within Ayvens methodologies, challenge existing processes, and contribute to KPI-driven improvements.</li></ul>Key Skills &amp; Qualifications<ul><li>Bachelor’s degree in Business Administration, Automotive Engineering, Logistics, or related field.</li><li>Fluency in English (written and spoken)</li><li>2+ years of experience in mobility services, fleet management, automotive operations, or leasing industry.</li><li>Strong customer service orientation with excellent communication skills.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Analytical mindset with a proactive approach to problem-solving and process improvement.</li><li>Familiarity with CRM systems and operational workflows is a plus.</li></ul>

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