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Aoristou

Orismenou

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Αναζητούμε&nbsp;έναν/μία Payroll Executive με εμπειρία και προσοχή στη λεπτομέρεια για να ενταχθεί στο Τμήμα Μισθοδοσίας &amp; Ανθρώπινου Δυναμικού στα κεντρικά μας γραφεία στην Αθήνα. Ο/Η κατάλληλος/η υποψήφιος/α θα διαχειρίζεται τη μισθοδοσία πολλών μονάδων, διασφαλίζοντας ακρίβεια, νομοθετική συμμόρφωση και υποστήριξη στις καθημερινές HR λειτουργίες.Κύριες Αρμοδιότητες:<ul><li>Επεξεργασία και έκδοση μισθοδοσίας σε μηνιαία βάση</li><li>Υπολογισμός αποδοχών, κρατήσεων και επιδομάτων</li><li>Τήρηση και ενημέρωση μισθολογικών αρχείων και συμβάσεων</li><li>Επικοινωνία με λογιστήριο, HR και εξωτερικούς συνεργάτες</li><li>Διασφάλιση συμμόρφωσης με τη φορολογική και εργατική νομοθεσία</li><li>Υποστήριξη σε ελέγχους και διαδικασίες τέλους έτους</li><li>Εξυπηρέτηση εργαζομένων για θέματα μισθοδοσίας</li><li>Συμμετοχή σε διοικητικά έργα HR που σχετίζονται με αποδοχές</li></ul>Απαραίτητα Προσόντα:<ul><li>Πτυχίο Λογιστικής, Διοίκησης Ανθρώπινου Δυναμικού ή συναφούς αντικειμένου</li><li>Τουλάχιστον 2 έτη εμπειρίας στη μισθοδοσία (προτιμάται εμπειρία στον τουριστικό τομέα)</li><li>Άριστη γνώση ελληνικού εργατικού δικαίου και συστημάτων μισθοδοσίας</li><li>Άνεση στη χρήση MS Excel και ΕΡΓΑΝΗ</li><li>Προσοχή στη λεπτομέρεια και εχεμύθεια</li><li>Ικανότητες οργάνωσης και επικοινωνίας</li></ul>Τι Προσφέρουμε:<ul><li>Ανταγωνιστικό πακέτο αποδοχών</li><li>Δυνατότητα εξέλιξης σε έναν δυναμικό ξενοδοχειακό όμιλο</li><li>Σύγχρονο και υποστηρικτικό περιβάλλον εργασίας στην Αθήνα</li></ul>

Payroll Executive

We are looking for a Payroll Specialist to join our HR team and ensure the accurate and timely processing of payroll and working time records for all employees.The role plays a key part in monitoring daily attendance, managing the ERGANI digital time tracking system, and ensuring full compliance with labor legislation.Key Responsibilities• Monitor and validate employees’ daily attendance and time records through the ERGANI digital platform• Ensure accuracy in the recording of working hours, absences, leaves, and overtime• Execute monthly payroll processing in line with company policies and labor law requirements• Maintain and update payroll and timekeeping data, including salary changes, benefits, and deductions• Collaborate with HR and Finance teams to ensure data consistency and accuracy• Prepare monthly payroll reports and statutory filings (taxes, social security, etc.)• Handle employee queries regarding working hours, salaries, and deductions• Support audits, internal reviews, and compliance processes related to payroll• Stay up to date with changes in payroll and labor legislationRequirements• At least 1-2&nbsp;years of experience in Payroll or HR Administration roles• Strong understanding of payroll processes, labor law, and timekeeping regulations• Experience with payroll and HRIS systems (e.g., SAP, EpsilonNet, ADP, or similar)• Excellent analytical and numerical skills with high attention to detail• Discretion and integrity when handling confidential information• Strong organizational skills and ability to meet deadlines• Bachelor’s degree in accounting,Finance, HR, or related field

Payroll Specialist

Intellectica is recruiting a detail-oriented&nbsp;Payroll Specialist&nbsp;on behalf of a leading business advisory firm with a presence in over 20 cities across Southeast Europe, the Middle East, and the Baltics, offering services in tax, payroll, accounting, and corporate advisory. Based in Athens, Greece, and reporting to the Payroll Supervisor and Head of Payroll, the successful candidate will be responsible for delivering accurate and timely payroll services to a portfolio of multinational clients, supporting day-to-day operations and client requests.Key activities and responsibilities of this role include:<ul><li>Processing monthly payroll for assigned clients, including salary calculations, deductions, social security contributions, income tax (ΦΜΥ), and ΑΠΔ submissions, ensuring compliance and accuracy</li><li>Entering employee data (new hires, terminations, salary changes, bonuses) into payroll systems</li><li>Reviewing and checking payroll results and reports before final submission</li><li>Supporting year-end payroll tasks and statutory filings</li><li>Providing clients with payroll forms and updates when needed</li><li>Answering client questions on payroll processes, local legislation, and best practices</li><li>Working closely with external platforms and partners (e.g., Epsilon Pylon &amp; Data)</li><li>Using local systems like ERGANI for employee declarations and other procedures</li><li>Maintaining accurate and up-to-date payroll records and documentation</li><li>Staying informed about changes in payroll rules and regulations to ensure ongoing compliance</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelors’ degree in Accounting, Finance, or a related field from a University or Technological Educational Institute; HR qualifications are also welcome</li><li>At least 2 years of experience in payroll ideally in an outsourcing or client-facing environment</li><li>Hands-on experience with&nbsp;ERP systems&nbsp;such as EpsilonNet, or similar payroll platforms</li><li>Proficiency in ERGANI&nbsp;and strong knowledge of Greek labor laws</li><li>Experience with multinational clients is a strong plus</li><li>Proficient in MS Office Suite (especially Excel)</li><li>Fluent in Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Exceptional communication and interpersonal skills</li><li>Strong attention to detail, consistently maintaining high standards in documentation and error-checking</li><li>Ability to prioritize tasks and demonstrate good time management</li><li>High level of confidentiality and professionalism</li><li>Team player with a collaborative mindset</li><li>Adaptability and problem-solving abilities</li></ul>The company offers:<ul><li>A collaborative and inclusive work environment with colleagues from diverse backgrounds and nationalities</li><li>Opportunities for mobility and secondments across 21 offices in Southeast Europe, the Middle East, and the Baltics</li><li>Flexible work arrangements, including one remote workday per week</li><li>Early Fridays</li><li>An increasing number of annual leave days based on tenure with the company</li><li>A pet-friendly workplace</li><li>Professional development and growth opportunities through seminars, workshops, and events</li></ul>

Payroll Specialist int-0316

Η Epsilon Net Α.Ε., o μεγαλύτερος Όμιλος Business Software στην Ελλάδα, αναζητά για τη στελέχωση του τμήματος Group Payroll &amp; Reporting, έναν Payroll Specialist.Αρμοδιότητες<ul><li>Συλλογή, επεξεργασία δεδομένων και έκδοση μισθοδοσίας.</li><li>Σύνταξη και υποβολή δηλώσεων ΑΠΔ – ΤΕΚΑ, ΦΜΥ.</li><li>Διαχείριση συμβάσεων, προσλήψεων, αποχωρήσεων και λοιπών μεταβολών προσωπικού.</li><li>Διασφάλιση της ορθής εφαρμογής εργατικής και ασφαλιστικής νομοθεσίας.</li><li>Καταχώριση και διαχείριση προγραμμάτων βαρδιών, υπερωριών κ.λπ.</li><li>Συμμετοχή στη διαχείριση παροχών εργαζομένων.</li><li>Τήρηση αρχείων και σωστή αρχειοθέτηση εγγράφων.</li></ul>Απαραίτητα Προσόντα<ul><li>Πτυχίο ΑΕΙ/ΤΕΙ σχετικής κατεύθυνσης.</li><li>Τουλάχιστον 3 έτη προϋπηρεσίας σε τμήμα Μισθοδοσίας επιχείρησης ή λογιστικού γραφείου.</li><li>Άριστη γνώση υποβολής εντύπων και εργοδοτικών υποχρεώσεων προς ΕΡΓΑΝΗ, Sepenet, ΕΦΚΑ, ΑΑΔΕ-ΦΜΥ.</li><li>Απαραίτητη γνώση των συστημάτων Business ή Pylon HRM Μισθοδοσίας της Epsilon Net.</li><li>Επιθυμητή εμπειρία σε ηλεκτρονικά συστήματα ωρομέτρησης.</li><li>Καλή γνώση τρέχουσας εργατικής &amp; ασφαλιστικής νομοθεσίας.</li><li>Άριστη γνώση Microsoft Office (Word, Excel, Outlook).</li><li>Ικανότητα οργάνωσης, προσοχή στη λεπτομέρεια και αυξημένη αίσθηση εμπιστευτικότητας.</li></ul>H εταιρεία προσφέρει:<ul><li>Πολυβραβευμένο Εργασιακό Περιβάλλον (Fortune’s 100 Best Companies to Work For in Europe 2024, 10 Best Workplaces Hellas, 4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 2 Best Workplace in Technology).</li><li>Ανταγωνιστικό πακέτο αποδοχών</li><li>Διαρκείς εκπαιδεύσεις και σημαντικές προοπτικές εξέλιξης</li><li>Ιδιωτική ιατροφαρμακευτική ασφάλιση</li><li>Ψυχολογική γραμμή υποστήριξης</li><li>Δωρεάν συμμετοχή στα εκπαιδευτικά προγράμματα του Epsilon Training και Epsilon College</li></ul>

Payroll Specialist Athens 

Payroll Specialist Thessaloniki

We’re currently in search of a talented and resourceful:PAYROLL &amp; HR OPERATIONS SPECIALISTResponsibilities of the Role:<ul><li>Run the full payroll process cycle (including data collection, organization &amp; administration).</li><li>Gather information regarding employee payroll changes, such as sick leaves, overtime, etc.</li><li>Ensure calculations and filings fully comply with laws and payroll/HR standards.</li><li>&nbsp;Manage the hiring/termination process and prepare necessary forms.</li><li>Enter data into payroll, administrative databases, and software programs.</li><li>Administer employee benefits (private medical insurance plan, fuel cards, meal tickets, etc.).</li><li>&nbsp;Handle public authorities’ tasks (Ergani platform, Sepenet, etc.).</li><li>Provide administrative assistance and coordinate the day-to-day operations of the HR function and duties.</li><li>Leverage digital technology capabilities to simplify the HR workflows, propose ways to improve the efficiency of the HR department and organization, and enhance employee experience.</li></ul>&nbsp;Qualifications and skills:<ul><li>Bachelor’s degree in Business, Economics, or Finance.</li><li>Master’s degree in HR will be considered as a strong plus.</li><li>Over years&nbsp;of experience in an organized HR department, ideally in a payroll role.</li><li>Knowledge of employment law, contracts management, operations, and shifts management.</li><li>Robust skills in data analytics and Systems thinking (analyze and recognize how a system's constituent parts interrelate and how sub-systems work within the context of larger systems).</li><li>Agility in learning new technological tools and systems when needed.</li><li>Additional knowledge of digital tools will be considered a plus.</li><li>Strong computer literacy, including Microsoft Office applications.</li><li>Excellent command of the Greek and English languages.</li><li>Inherent interpersonal and communication skills, ethical principles, and cultural awareness.</li><li>Self-motivated and resourceful, with problem-solving aptitude.</li><li>Excellent organizational skills and attention to detail.</li><li>Military obligations fulfilled (for male applicants).</li></ul>&nbsp;Our company offers: &nbsp;<ul><li>Competitive compensation package (incl. performance Yearly Bonus and non-monetary Benefits and Perks)</li><li>Life &amp; Medical Insurance</li><li>Strong training, career development prospects, and growth</li><li>Modern, human-centric, and friendly working environment</li></ul>&nbsp;Kindly note that due to the large volume of applications we are receiving, we will only contact candidates whose profiles solely correspond to the job requirements listed above.&nbsp;All applications are considered strictly confidential.

PAYROLL & HR OPERATIONS SPECIALIST

Elval is the aluminium rolling division of ElvalHalcor S.A. Elval offers reliable, innovative and competitive solutions that meet the most demanding requirements of global customers. With years of experience in aluminium rolling division, it is one of the most important aluminium industries in the European and international markets.Key Accountabilities<ul><li>Collects daily, weekly or monthly timesheets</li><li>Prepares employees’ compensation by the end of each month using payroll software</li><li>Schedules bank payments</li><li>Distributes payment statements and gathers signed receipts (digital or paper)</li><li>Reports on payroll expenses</li><li>Ensures wages and tax withholdings comply with regulations</li><li>Enters new employees’ data (e.g. bank accounts and tax identification numbers) into internal databases</li><li>Answers questions about compensation, benefits, taxes and insurance deductions</li></ul>Knowledge, Qualifications and Experience<ul><li>Bachelor's degree in&nbsp;Business Administration,&nbsp;Finance, Economics or related field</li><li>MSc&nbsp;will be considered a plus</li><li>Proficient in&nbsp;MS Office</li><li>Excellent Command in&nbsp;Greek and English&nbsp;Language (written-spoken)</li><li>Ability to handle&nbsp;confidential information</li><li>Strong&nbsp;numerical&nbsp;aptitude and&nbsp;attention&nbsp;to detail</li><li>Outstanding&nbsp;organizational and time management skills</li></ul>

PAYROLL SPECIALIST (3678)

The Payroll Accountant&nbsp;supports the processes related to employee hiring/termination and the maintenance of relevant records. Additionally, he/she is responsible for collecting daily wages, issuing payroll, and updating the ERGANI information system.Applicant’s main accountabilities:<ul><li>Carries out the required procedures for hiring and termination of employees within the Group (submission of forms such as E3 – Hiring Announcement, E5 – Termination Announcement, etc.).&nbsp;</li><li>Collects and checks employee daily wages across departments by monitoring the electronic time-tracking system.&nbsp;</li><li>Handles the preparation, review, and issuance of payroll using payroll software (EpsilonNet).&nbsp;</li><li>Updates the ERGANI system with employee work hours, Sunday shifts, etc.&nbsp;</li><li>Monitors employee leave, sick days, and absences, and maintains the corresponding records.&nbsp;</li><li>Ensures compliance with labor and social insurance legislation regarding obligations to public authorities and insurance funds.&nbsp;</li><li>Conducts statistical analyses related to labor costs.</li></ul>Applicant’s main qualifications:<ul><li>University/Technological Institute degree in Accounting, Economics, or a related field.&nbsp;</li><li>A Master’s degree in Accounting, Economics, Finance, etc. will be considered an additional asset.&nbsp;</li><li>Fluency in English.</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Confidentiality&nbsp;</li><li>Professionalism / Responsibility&nbsp;</li><li>Critical thinking and problem-solving ability&nbsp;</li><li>Flexibility / Adaptability&nbsp;</li><li>Team spirit / Collaboration&nbsp;</li></ul>Company information and benefits:The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided. Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs. Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided per month based on employee performance.

Payroll Accountant

Execute and maintain HR administrative processes, including personnel file management, documentation, HRIS (Pylon) updates&nbsp;and support in recruitment and onboarding.Ensure data accuracy and integrity across HR systems and statutory platforms (e.g., Pylon, Ergani).Maintain proactive communication with new hires throughout pre-boarding and onboarding processes.Support the implementation of HR compliance policies, procedures, and participation in audits and risk assessments.Manage HR-related documentation and correspondence with external audits, local authorities, and public services, including sick and annual leave records.Collaborate cross-functionally (e.g., HR Accommodation Team) and assist in preparing HR compliance reports and metrics.What will you bring?Bachelor’s degree in Human Resources, Labor Relations, Business Administration, or a related field; certifications in labor law, payroll, or compliance are a plus.0-3 years of experience in HR administration, preferably within structured or regulated environments.Knowledge of HR processes including onboarding, employee relations, payroll &amp; benefits administration, and personnel file management.Experience working with labor law and compliance documentation is appreciated.Proficiency in HRIS systems (ideally Pylon, SAP, or Meta4) and strong skills in Microsoft Office, especially Excel and Outlook.Fluent in English, with the ability to manage documentation and work effectively in corporate systems.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

HR Administration Officer

Intellectica is recruiting an experienced and motivated&nbsp;HR Business Partner&nbsp;on behalf of an internationally recognized Group of Companies present in the Aerospace, Defense, Security and High Technology markets. Based in Koropi, Greece and reporting directly to the Chief HR Officer, the successful candidate will play a key role in cultivating a positive, inclusive work environment while aligning people strategies with business objectives to support the Group’s overall goals.Key activities and responsibilities of this role include:<ul><li>Acting as the primary HR point of contact for designated teams, supporting employee lifecycle processes including onboarding, development, and offboarding</li><li>Partnering with the leadership team and supporting the execution of talent strategies, primarily in Learning &amp; Development and Performance Management</li><li>Supporting the design and execution of the annual training plan, ensuring it promotes employee growth, upskilling, and business capability development</li><li>Creating and delivering impactful L&amp;D initiatives that are fostering internal mobility and continuous improvement</li><li>Leading and facilitating the annual performance management cycle while coaching managers on goal setting and feedback processes</li><li>Serving as a trusted advisor to employees and managers on development, retention, and engagement matters</li><li>Collaborating with an external provider to ensure accurate payroll and benefits processing</li><li>Analyzing compensation and benefits trends and proposing enhancements to ensure market competitiveness</li><li>Coordinating and actively participating in the organization of corporate &amp; social responsibility events</li><li>Staying up to date on employment laws and regulations, ensuring compliance (strict adherence to GDPR)</li><li>Participating in Group-level HR projects and cross-functional organizational initiatives</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>BSc in Business Administration, Finance, or a related field; a MSc in Human Resources or MBA is considered a strong plus</li><li>At least 3 years of experience in a similar HR role, ideally within a multinational, industrial, or high-tech environment</li><li>Proven experience designing and managing&nbsp;Learning &amp; Development&nbsp;programs</li><li>Solid understanding of performance management frameworks and implementation</li><li>Familiarity with Greek labor legislation and HR compliance best practices</li><li>Experience working with external payroll providers and managing compensation and benefits</li><li>Proficiency in Microsoft Office and HR systems (HRIS tools)</li><li>Fluent in English and Greek (both written and verbal)</li></ul>Core competencies of a successful candidate:<ul><li>Strategic thinker with a hands-on execution mindset</li><li>Excellent communication skills; personable and engaging</li><li>Passionate about employee development and growth</li><li>Demonstrated ability to build and manage effective interpersonal relationships</li><li>High level of discretion and ability to maintain confidentiality</li><li>Proven ability to resolve issues in a timely and effective manner</li></ul>Benefits provided by the company:<ul><li>Competitive compensation package and annual bonus scheme</li><li>Group Life and Medical Plan</li><li>Opportunities for professional growth and training</li><li>Friendly and dynamic working environment supporting well-being activities</li><li>Company Bus</li></ul>

HR Business Partner int-0312

Provide, achieve, maximise and exceed Guest’s satisfaction and organizational profitability by providing a very high-end personalized Resort service while still offer a warm, relaxed, yet refined ambiance with a sense of place. Organizes all aspects of Housekeeping to the highest professional standards, perform all tasks in accordance with the standards established and in accordance with the Standard Operating Procedures as per One&amp;Only Standards.Key Duties and Responsibilities<ul><li>Inspect all housekeeping work areas for cleanliness and neatness.</li><li>Check to ensure that all villas before arrival are prepared to standard.</li><li>Inform Director of Rooms and any other related departments of all guest complaints</li></ul><ul><li>Inform Resort Manager of any problems encountered during shift.</li><li>Assist with work schedules, payroll, and ensure that all other operational concerns are handled within the management guidelines of the company.</li><li>The cleanliness of the assigned areas of the hotel, the efficient running of the housekeeping, laundry and the purchase, storage, inventory and issuance of supplies and equipment.</li><li>Ensure that Guest Villas, corridors and public areas are properly cleaned daily.&nbsp; Inspect these areas on a daily basis and submit work orders to the Director of Engineering as and when required.</li><li>Ensure that the Laundry Department runs efficiently and that the proper chemicals are used.</li><li>Prepare Housekeeping Department’s Budget.</li><li>Ensure Housekeeping P&amp;L is ready monthly for monthly meeting with the Finance Department.</li><li>Ensure that an effective and complete training program is implemented and that all employees are well trained.&nbsp;</li><li>Ensure that the Standard and Procedures manual of the Housekeeping Department is updated as and when necessary</li></ul>Skills, Experience &amp; Educational Requirements<ul><li>Bachelor's degree</li><li>Minimum 4 years of experience in a similar position</li><li>Very good verbal and written command of the English language.</li><li>Excellent written and oral communication skills required.</li><li>Strong leadership, organizational, analytical and interpersonal communication skills.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Leadership qualities, along with strong organizational and decision-making skills</li><li>Strong professional communication skills, including ability to provide outstanding customer satisfaction,</li></ul>maintain positive employee relations and effectively train team members<ul><li>Knowledge of safety procedures</li><li>Ability to work in a fast paced, stressful work environment</li><li>Ability to use word processing and spreadsheet software, and proprietary hotel software</li></ul>

Executive, Housekeeper (6563)

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are committed to safeguarding our hotel’s financial health while driving operational excellence and strategic growth. We are currently seeking a highly experienced Director of Finance to join our Executive Team. This senior leadership role is central to the success of the hotel and a key member of the Planning Committee, contributing to long-term strategy, financial planning, and operational decision-making.As Director of Finance, you will oversee all financial operations, ensuring accuracy, compliance, and profitability, while partnering with senior leadership to make data-driven decisions that enhance the guest experience and overall hotel performance.What You Will Do<ul><li>Provide strategic leadership over all hotel finance functions, including accounting, purchasing, payroll, and F&amp;B control.</li><li>Prepare and oversee comprehensive financial reports, budgets, forecasts, CAPEX plans, and cash flow analyses.</li><li>Ensure compliance with corporate policies, local regulations, loan covenants, and internal controls.</li><li>Monitor and manage hotel revenue, expenses, and labor costs, ensuring operational efficiency and profitability.</li><li>Serve as a trusted business advisor to the General Manager and Executive Team, contributing to strategic planning and decision-making.</li><li>Chair the hotel’s financial planning function and represent Finance at the Planning Committee.</li><li>Maintain strong relationships with internal departments, owners, auditors, banks, and external stakeholders.</li><li>Lead, mentor, and develop the finance team, fostering a culture of professionalism, accountability, and continuous improvement.</li><li>Drive innovation and process improvement within the Finance department, enhancing efficiency and effectiveness.</li></ul>What You Bring<ul><li>University degree in Accounting, Finance, or related field; professional certifications are a plus.</li><li>3–5 years of senior leadership experience in hotel finance or luxury hospitality operations.</li><li>Strong knowledge of accounting principles, financial management, and reporting standards.</li><li>Proven ability to analyze complex financial data and make strategic business decisions.</li><li>Exceptional leadership, interpersonal, and communication skills.</li><li>Proficiency in Microsoft Office; familiarity with hotel financial systems and property management software is an advantage.</li><li>Strategic, analytical mindset with the ability to influence and collaborate across departments.</li><li>Fluency in English; Greek is an advantage.</li></ul>What We Offer<ul><li>Competitive compensation and comprehensive benefits package.</li><li>Participation in the hotel’s Planning Committee and executive-level decision-making.</li><li>Pension plan and private health insurance coverage.</li><li>Relocation package for international or non-local hires.</li><li>Complimentary employee meals and laundry service.</li><li>Access to Four Seasons’ global training and development programs.</li><li>Complimentary stays at Four Seasons properties worldwide, as part of our global employee travel benefits.</li><li>A dynamic and inclusive workplace where your financial leadership makes a tangible impact.</li></ul>If you are a forward-thinking finance professional with a passion for hospitality and strategic leadership, we invite you to join our team and help shape the future of Four Seasons Astir Palace Hotel Athens.

Director of Finance REQ10368049

Wolt has been growing rapidly in Greece ever since we entered the market in Athens in January 2019, and we've now expanded into 6 other cities as well. As a company we've always prided ourselves on providing truly outstanding customer service&nbsp;and as the business has grown so has our Support team!&nbsp;As such, we need a Shift Planner (WFM) to take responsibility for shift scheduling and headcount planning processes within the Support team. You’ll need to be comfortable with working with data in complex, high-paced service operations environment. In this role, you’ll get a lot of help and support on the way, but is also expected to be an amazing independent contributor with an exceptional ability to execute every single day.What you'll be doing<ul><li>Create and maintain shift schedules for our delivery workforce using our WFM and BI tools and spreadsheets.</li><li>Monitor and analyze shift performance metrics to identify areas for improvement.</li><li>Collaborate with different teams to ensure staffing levels are optimized.</li><li>Maintain accurate and up-to-date records of shift schedules, time off requests, and other related data. One of your main success criteria will be to constantly improve our staffing predictions against actuals!</li><li>Develop and implement efficient shift planning procedures to enhance workforce productivity.</li><li>Work together with Team Leads, Support Managers &amp; Head of Support to develop strategies and continuously optimize our forecasting, shift scheduling and performance management processes</li><li>Work in close co-operation with Head of Support to continuously balance operational needs, budgeting and employee experience</li><li>Deliver shift schedules and other reports for payroll and finance</li></ul>Our humble expectations<ul><li>Solid previous Contact Center WFM experience</li><li>You are able to think on your feet and multi-tasking is your second nature</li><li>You have lazer-sharp focus on details, but can also take the “helicopter view” to ensure that successful WFM processes fit our broader Support strategy</li><li>You are tech-savvy and seek to learn and teach others in how to use our Customer Support tools</li><li>Excellent organizational and analytical skills.</li><li>Proficient in using workforce management software and tools (SQL knowledge is a plus)</li><li>Fluent in English and Greek</li></ul>Next stepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!&nbsp; We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!&nbsp;

WFM Specialist

The HR Manager is responsible for overseeing all core functions of the Human Resources department, reporting directly to the HR Director. This role includes managing recruitment, performance management, succession planning, learning and development, compensation and benefits, and labor law compliance. The HR Manager also serves as a vital link between employees and managers, helping to foster a positive organizational culture and uphold the company’s core values.Applicant’s main accountabilities:<ul><li>Oversee the recruitment, onboarding, and retention of employees, ensuring staffing aligns with operational needs.</li><li>Support the performance appraisal procedures and training programs.</li><li>Ensure HR administrative processes (contracts, payroll, benefits) are executed efficiently and with utmost confidentiality.</li><li>Act as the main point of contact for managing and resolving employee complaints and grievances, ensuring fair, consistent, and confidential handling.</li><li>Drive employee engagement and satisfaction by fostering a positive work environment and promoting the company’s culture of excellence.</li><li>Monitor and ensure compliance with HR policies, procedures, and local labor laws, mitigating potential risks to the organization.</li><li>Contribute to HR strategy development in partnership with the HR Director, including the implementation of key HR projects and initiatives.</li><li>Form reports and presentations regarding HR metrics (e.g., turnover rates, cost per hire, etc.) to provide decision support.</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Business Administration, Organizational Psychology, or relevant field.</li><li>Master’s degree or equivalent in Human Resources Management, Hospitality or relevant field is an advantage.</li><li>Minimum of 3 years of HR management experience, preferably within the hospitality industry.</li><li>Experience in effectively handling employee complaints, grievances, and conflict resolution.</li><li>Fluency in English; knowledge of other languages is a plus (preferably German).</li><li>Excellent knowledge of MS Office (excel, in particular).</li><li>Strong knowledge of local labor laws and HR prectices.</li><li>Stay abreast of best practices and employment laws/ regulations.</li></ul>Applicant’s main capabilities and values:<ul><li>Integrity and confidentiality.</li><li>Excellent organizational skills (to prioritize important tasks) as well as sound judgement.</li><li>Ability to generate ideas and effective problem-solving skills.</li><li>Excellent communication (active listening), negotiation skills and influence ability.</li><li>People oriented and results driven.</li><li>Reliable with an ability to multi-task and work well under pressure.</li></ul>Company information and benefits:The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided. Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs. Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided based on employee performance.

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