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We are looking for a motivated and detail-oriented IT Support Specialist to join our IT team. This is an excellent opportunity for someone eager to learn and grow within a dynamic&nbsp;logistics&nbsp;environment. You will play a key role in providing first-level technical support and ensuring that systems and equipment&nbsp;operate&nbsp;smoothly and securely across all locations.&nbsp;&nbsp;What You’ll Be Doing:<ul><li>Provide technical&nbsp;assistance&nbsp;and support for computer systems, software, and hardware.&nbsp;&nbsp;</li></ul><ul><li>Diagnose, troubleshoot, and resolve technical issues both remotely and on-site across BOX NOW sites.&nbsp;&nbsp;</li></ul><ul><li>Install, configure,&nbsp;modify, and&nbsp;maintain&nbsp;computer hardware and software.&nbsp;&nbsp;</li></ul><ul><li>Document support requests, actions taken, and resolutions in ticketing systems,&nbsp;maintaining&nbsp;accurate&nbsp;records.&nbsp;&nbsp;</li></ul><ul><li>Collaborate with partners and internal teams to resolve daily technical challenges.&nbsp;&nbsp;</li></ul><ul><li>Assist&nbsp;in deploying and&nbsp;maintaining&nbsp;network systems, ensuring reliability and security.&nbsp;&nbsp;</li></ul><ul><li>Participate in product UAT and QA processes to ensure high-quality deliverables.&nbsp;&nbsp;</li></ul><ul><li>Provide user training on systems, tools, and IT best practices.&nbsp;&nbsp;</li></ul><ul><li>Support and&nbsp;maintain&nbsp;enterprise antivirus platforms to ensure system security.&nbsp;&nbsp;</li></ul>&nbsp;What We’re Looking For:<ul><li>Bachelor’s degree in IT, Computer Science, or a related field, or equivalent work experience.&nbsp;&nbsp;</li></ul><ul><li>Proficiency&nbsp;with Microsoft 365 platforms, including Entra, Intune, and Exchange Online.&nbsp;&nbsp;</li></ul><ul><li>Familiarity with enterprise antivirus platforms.&nbsp;&nbsp;</li></ul><ul><li>Solid understanding of networking concepts, including configurations and security.&nbsp;&nbsp;</li></ul><ul><li>Strong organizational skills, attention to detail, and ability to multitask in a dynamic environment.&nbsp;&nbsp;</li></ul><ul><li>Excellent communication and relationship-building skills in both Greek and English.&nbsp;</li></ul>

IT Support Specialist

We are seeking a skilled and motivated L3 Application Support Engineer to join our Technology team. In this role, you will be responsible for developing and supporting internal and client-facing software applications, ensuring the design, quality and reliability of our solutions through rigorous QA, testing, and assessment procedures.Key Responsibilities &amp; Accountabilities ● Serve as the primary Technical Subject Matter Expert (SME) of IoT Application Solutions contributing to solution design and offering● Assume end-to-end accountability for software service requests. Execute root-cause analysis and implement direct, code-level resolutions to system issues.● Handle L2 and L3 software support requests and coordinate with vendors to resolve issues efficiently● Orchestrate and facilitate User Operational Testing (UOT) phases in collaboration with key stakeholders to validate system integrity, performance, and operational readiness prior to production release● Author and systematically maintain rigorous technical documentation, encompassing system architectures, API endpoint specifications, and operational workflows for all newly developed and modified solutionsJob requirementsMain Requirements● Bachelor’ s degree in Software Engineering, Computer Science, or a closely related field.● 3+ years of experience in a software engineering, application support, or DevOps role● Proven hands-on programming experience with .NET (C#) and a strong understanding of relational databases. Experience with RESTful APIs and version control (e.g., Git) is highly preferred● Knowledge and experience of workflow-based systems (e.g. Zoho) will be considered an advantage● Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues effectively● Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and provide top-notch customer support● Enthusiasm for staying updated with the latest industry developments and eagerness to bring innovative solutions to the organization● Proficiency in EnglishWe Offer<ul><li>Competitive remuneration package</li><li>Private health and life insurance</li><li>Mobile phone and Laptop</li><li>Career development opportunities</li><li>A collaborative and modern work environment</li></ul>

Application Support Engineer

At COCO-MAT, we create products that bring people closer to nature and well-being. We are looking for a Digital Marketing &amp; E-commerce Specialist to actively support and contribute to the daily operation of our digital presence across international markets. This role is ideal for someone with initial experience in digital marketing who is eager to grow, take ownership, and develop hands-on experience across multiple digital channels within a strong and globally expanding brand.<ul><li>Support and gradually take ownership of the management and update of our websites across different markets</li><li>Contribute to the daily operation and optimization of our e-shop</li><li>Assist in the execution and monitoring of digital campaigns (Meta &amp; Google Ads)</li><li>Support the creation and performance tracking of newsletters and CRM actions</li><li>Monitor key performance metrics and contribute to ongoing improvements</li><li>Collaborate with internal teams and external partners to ensure smooth project execution</li><li>1–2 years of experience in Digital Marketing or E-commerce</li><li>Hands-on experience with Meta Ads (even at a basic level)</li><li>Familiarity with Google Analytics and/or Google Ads</li><li>Experience working with CMS platforms and digital tools</li><li>Strong attention to detail and a proactive mindset</li><li>Willingness to take initiative and grow within the role</li><li>Fluency in English</li><li>Be part of a brand with a strong philosophy and international presence</li><li>Gain hands-on experience across multiple digital channels and markets</li><li>Work in a collaborative and creative environment</li><li>Opportunity to grow and evolve within the marketing team</li></ul>

Digital Marketing & E-commerce Specialist

In this role, you will support the growth of our HVAC portfolio by producing high‑quality technical and promotional content, enabling our sales teams and partners, and contributing to the planning and execution of marketing initiatives across multiple channels. The work model for the role is: hybrid (#LI-hybrid) You will be mainly accountable for:<ul><li>Developing marketing content for HVAC products, including brochures, datasheets, application guides, and presentations.</li><li>Supporting product launches by preparing collateral, technical documentation, and market‑positioning materials.</li><li>Collaborating with sales engineers and product managers to create technical materials and sales‑enablement tools.</li><li>Coordinating participation in trade shows, technical workshops, and installer/distributor events.</li><li>Managing digital marketing activities such as campaigns, landing pages, and CRM‑based lead‑nurturing workflows.</li><li>Monitoring the performance of marketing initiatives and contributing to ongoing optimization.</li></ul>Our team dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. Qualifications for the role<ul><li>Degree in Mechanical Engineering</li><li>You have two years of experience in HVAC or another technical B2B field.</li><li>Knowledge of heat pump technologies, VRF systems, energy‑efficiency requirements, IAQ and industry regulations</li><li>Ability to translate technical specifications into clear and targeted messages for professional audiences</li><li>Experience in working with CRM platforms, ideally HubSpot or Salesforce</li><li>Knowledge of Google Analytics, Adobe Creative Suite or Canva will be an asset</li><li>You are at ease communicating in English</li></ul>

HVAC Mechanical Engineer - Marketing Specialist

We are currently looking for a Senior Category Specialist to join our Commercial team and report to our Snr. Category Manager.&nbsp;Your role as a Senior Category SpecialistAs a Senior Category Specialist, you will play a key role in supporting the development of our product team. By analyzing sales data, as well as building and maintaining relationships with our key suppliers, you will be responsible for providing pet parents with the best products that will meet our beloved pets’ needs. Your analytical thinking, forecasting, and strong communication skills, as well as your knowledge of pet products and sales principles, aligned with your love for pets, will help you stand out in this role!&nbsp;Key Responsibilities<ul><li>Developing the product category and analyzing sales data to identify trends and opportunities&nbsp;</li><li>Coordinating with suppliers’ product selection, pricing, and promotion (evaluation / score of current product mix)</li><li>Negotiating with the suppliers and suggesting annual promo plans</li><li>Developing and maintaining relationships with key suppliers, as well as negotiating terms with them</li><li>Implementing the key category/product refresh projects&nbsp;</li><li>Creating merchandising guidelines for each category/store format/channel&nbsp;</li><li>Constantly monitoring competitors for promos, pricing changes and suggest actions&nbsp;</li><li>Supporting and mentoring the Product Specialists team</li></ul>&nbsp;&nbsp;Requirements<ul><li>Bachelor’s or Master’s degree in Business Administration, Management or Marketing field</li><li>1-3 years’ experience in a similar role; prior experience in Category roles will be considered plus</li><li>Knowledge of Vision Merchandising Tools and ERP software</li><li>Excellent understanding of sales in pet retail market and knowledge in pet products</li><li>Competency in English (written and oral)</li><li>Strong communication and negotiation skills</li><li>Analytical thinking and forecasting skills</li><li>Time management and organizational skills</li><li>Ability to manage a small team&nbsp;&nbsp;</li></ul>What we offer💶 Competitive compensation package 🎓 Opportunities to learn and grow within a dynamic and fast-growing company 💼 Friendly and collaborative working environment 💊 Special prices and discounts on healthcare, well-being, and insurance packages through our network of partners 🩺 Private health insurance coverage 🏷️ Employee discounts on our products and services 🚀 Your professional and personal success is our commitment

Senior Category Specialist

We are currently looking for a Digital Marketing Specialist to join our e-Comm/Marketing team.&nbsp;Your role as a Digital Marketing SpecialistAs a Digital Marketing Specialist, you will play a key role in strengthening Pet City Group’s digital presence and customer engagement across multiple digital touchpoints. Through content creation, CRM communications, campaign coordination, and performance monitoring, you will contribute to building meaningful connections with our community of pet parents and support the successful execution of digital marketing initiatives.Your creativity, strong organisational skills, data-driven mindset, and passion for digital trends and customer experience combined with your love for pets will be key to succeeding in this role! Key Responsibilities Content &amp; Social Media<ul><li>Plan and manage the monthly content calendar across social media channels.</li><li>Create and publish engaging digital content, including posts, stories, and short-form videos.</li><li>Bried and coordinate with creative partners and external collaborators, for content and campaign production.</li><li>Monitor social media performance and optimize content based on insights and engagement metrics. </li></ul>CRM &amp; Customer Communications<ul><li>Plan, set up, and send email newsletters and Viber campaigns</li><li>Create compelling copy for emails, push notifications, and digital communication materials.</li><li>Monitor and optimize CRM automations and lifecycle marketing flows. </li></ul>Digital Campaigns &amp; Brand Consistency<ul><li>Collaborate with digital marketing partners and agencies&nbsp;for campaign planning and execution</li><li>Support the rollout of ongoing campaigns and promotional activations</li><li>Ensure brand consistency&nbsp;across all digital touchpoints </li></ul>SEO &amp; Website Content<ul><li>Monitor SEO performance&nbsp;and optimize&nbsp;meta titles,&nbsp;descriptions and on-site content</li><li>Coordinate with partners to improve organic visibility and search performance</li></ul>&nbsp;Data &amp; Performance Monitoring<ul><li>Track website and campaign performance&nbsp;through GA4</li><li>Analyze&nbsp;key metrics and provide actionable insights for optimization</li></ul>&nbsp;Required Qualifications<ul><li>Bachelor’s degree in Marketing, Business Administration, or a related field will be considered a plus.</li><li>2–3 years of experience in Digital Marketing, preferably in an eCommerce/OMNI environment or digital marketing agency.</li><li>Hands-on experience in social media content creation, digital marketing platforms, and creative briefing.</li><li>Familiarity with CRM tools, email marketing platforms, and marketing automation flows.</li><li>Basic understanding of SEO principles and digital campaign performance.</li><li>Experience using analytics tools such as GA4 to monitor and evaluate marketing performance.</li><li>Strong written and verbal communication skills.</li><li>Excellent organisational skills and attention to detail.</li><li>Ability to manage multiple projects in a fast-paced environment.</li><li>Data-driven mindset with the ability to interpret marketing metrics and translate insights into actions. </li></ul>What we offer💶 Competitive compensation package 🎓 Opportunities to learn and grow within a dynamic and fast-growing company 💼 Friendly and collaborative working environment 💊 Special prices and discounts on healthcare, well-being, and insurance packages through our network of partners 🩺 Private health insurance coverage 🏷️ Employee discounts on our products and services 🚀 Your professional and personal success is our commitment

Digital Marketing Specialist

In this role you will execute service work with low to medium complexity in accordance with ABB standard processes, quality standards and safety guidelines. You will be in close cooperation with customers and other ABB teams, acting as the technical point of contact while delivering quality and satisfying customer service.Reporting to the Service Manager, you will be responsible for providing routine maintenance and on-site or remote technical support.&nbsp;The position involves travelling within Greece &amp; occasionally international travel, as you will have the opportunity to provide hands-on assistance at customer sites.You will mainly be accountable for:<ul><li>Performing service tasks such as installation and commissioning of equipment, identifying technical problems, making analysis through remote or on-site activity in different service categories (installation and commissioning, routine maintenance, extensions, replacements etc.)</li><li>Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines</li><li>Creating and maintaining strong relationships with customers, appreciating their needs and providing specialist assistance and solutions</li><li>Coordinating and executing specialist projects through planning, meeting milestones and regular reviews</li><li>Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future</li><li>Identifying opportunities to develop new service applications, equipment and methods &nbsp;</li></ul>Qualifications for the role:<ul><li>Electrical Engineering educational background (with License to practice)</li><li>Ideally, 2-5 years of experience in relative industry</li><li>Hands-on experience in servicing, maintenance, commissioning and repairing of frequency drives, UPS, solar inverters will be an asset</li><li>Sound knowledge of MS Office &amp; Outlook. Knowledge of SAP &amp; Salesforce, will be a plus</li><li>Driver’s license. Ability to travel to domestic and international sites</li><li>Very good knowledge of Greek &amp; English language&nbsp;</li><li>A collaborative, solution-focused approach and strong communication skills</li></ul>We also offer our employees the following benefits:<ul><li>Receive attractive remuneration based on your experience and skills</li><li>Additional financial benefits, such as annual bonus and internal share purchase program.&nbsp;</li><li>Private medical plan (including offers for family members)</li><li>Private Pension Plan</li><li>Seize individual development and training opportunities, from job specific to soft skills</li></ul>

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