JOBILY AI SUMMARY
What you'll do
- Act as the primary Technical Subject Matter Expert for IoT application solutions, contributing to solution design and offerings
- Manage software service requests end to end, perform root-cause analysis, and implement code-level resolutions
- Handle L2 and L3 software support requests and coordinate with vendors to resolve issues
- Coordinate User Operational Testing (UOT) phases to validate system integrity, performance, and operational readiness
- Create and maintain technical documentation covering architectures, API specifications, and operational workflows
Key requirements
- 3+ years' experience
- C#/.NET, relational databases, and RESTful APIs
- Application support, software service management, and troubleshooting
- Root-cause analysis and solution design
- Software testing and quality assurance, including User Operational Testing (UOT)
- IoT application solutions and technical documentation
- Git, DevOps, and English proficiency
- Software Engineering / Computer Science / Closely Related Fieldpreferred
Benefits
- Competitive remuneration package, private health and life insurance, mobile phone and laptop, career development opportunities, and a collaborative and modern work environment.
About the job
We are seeking a skilled and motivated L3 Application Support Engineer to join our Technology team. In this role, you will be responsible for developing and supporting internal and client-facing software applications, ensuring the design, quality and reliability of our solutions through rigorous…




