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The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.&nbsp;CANDIDATE PROFILE&nbsp;&nbsp;Education and Experience• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area.OR• 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.&nbsp;CORE WORK ACTIVITIES&nbsp;Managing the Human Resources Strategy• Executes and follows-up on engagement survey related activities.• Champions and builds the talent management ranks in support of property and region diversity strategy.• Translates business priorities into property Human Resources strategies, plans and actions• Implements and sustains Human Resources initiatives at the property.• Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.• Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.• Creates value through proactive approaches that will affect performance outcome or control cost.• Monitors effective use of myHR by property managers and employees.• Leads and participates in succession management and workforce planning.• Responsible for Human Resources strategy and execution.• Serves as key change manager for initiatives that have high employee impact.• Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.• Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate.&nbsp;Managing Staffing and Recruitment Process• Analyzes open positions to balance the development of existing talent and business needs.• Serves as coach and expert facilitator of the selection and interviewing process.• Surfaces opportunities in work processes and staffing optimization.• Makes staffing decisions to manage the talent cadre and pipeline at the property.• Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.• Monitors sourcing process and outcomes of staffing process.• Ensures managers are competent in assessing and evaluating hourly staff.&nbsp;Managing Employee Compensation Strategy• Remains current and knowledgeable in the internal and external compensation and work competitive environments.• Leads the planning of the hourly employee total compensation strategy.• Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.• Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.• Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.&nbsp;Managing Staff Development Activities• Ensures completion of the duties and responsibilities of the properties’ Human Resources staff members, as outlined in applicable job description(s).• Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.• Serves as resource to property Human Resources staff on employee relations questions and issues.• Continually reinforces positive employee relations concepts.&nbsp;

Dir-Human Resources

We are looking for a detail-oriented and proactive Office Dispatch Coordinator to join our team in Spata. This role is key to ensuring smooth operations and seamless communication between our airline partners and internal teams.What You’ll Do :<ul><li>Manage and process daily orders according to flight schedules and operational priorities.</li><li>Coordinate closely with airline clients to guarantee accurate and timely service.</li><li>Update and monitor data in the company’s ERP system.</li><li>Work collaboratively with internal departments to maintain information accuracy and workflow efficiency.</li><li>Ensure compliance with company procedures and high service standards.</li></ul>ProfileWhat We’re Looking For :<ul><li>Excellent English communication skills (spoken &amp; written).</li><li>Familiarity with ERP systems (experience is a strong plus).</li><li>Strong organizational skills, accuracy, and attention to detail.</li><li>Flexibility to work on a rotating schedule (5-day work week, including weekends &amp; shifts).</li><li>Team spirit and ability to perform in a fast-paced environment.</li></ul>What We Offer :<ul><li>Competitive salary and benefits package.</li><li>Free daily meals at our on-site company restaurant.</li><li>Transportation allowance (OASA card).</li><li>A modern, international, and supportive workplace.</li><li>Continuous training and clear career progression opportunities within a fast-growing global group.</li></ul>Ready to take off with us? If you are passionate about operational excellence and eager to play a key role in aviation services, we’d love to hear from you.

Office Dispatch Coordinator

We are the&nbsp;1st Hub for Developers!&nbsp;Our motto is&nbsp;“From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak&nbsp;with developers (only!) and tech (freak) experts!<h2>Position Overview</h2>The IT&amp;T HelpDesk Service Desk Agent plays a crucial role in providing exceptional customer support to users of the IT&amp;T services offered by the company. This role is responsible for promptly and courteously responding to, investigating, and resolving issues raised by end users. Tasks include the installation, monitoring, and maintenance of the airport’s IT&amp;T systems and networks. The role utilizes IT service management tools and request fulfillment processes, in line with help desk objectives, and collaborates closely with all FG IT&amp;T level 2 Specialist teams.<h2>About Them</h2>Our client is committed to operational excellence and the provision of world-class IT&amp;T support services. They strive to ensure the seamless functioning of our airport’s infrastructure through proactive monitoring and a dedicated support team. Their mission is to create a secure and reliable IT&amp;T environment by prioritizing customer satisfaction, continuous improvement, and innovation.<h2>Key Responsibilities</h2><ul><li>Respond to user and customer calls as part of the IT&amp;T Service Desk</li><li>Register and update tickets using the ITSM tool</li><li>Utilize the ITSM tool for incident, service request, problem, and asset management</li><li>Ensure accurate ticket assignments and timely resolution within SLA commitments</li><li>Provide technical information and clarifications to user and customer queries</li><li>Perform incident investigation, analysis, and resolution both onsite and remotely</li><li>Engage Second Level Support and system providers/manufacturers as needed</li><li>Escalate issues in line with operational procedures</li><li>Perform equipment/software installation, updates, and maintenance</li><li>Monitor system and infrastructure availability through corporate tools</li><li>Dispatch critical system notifications to relevant users and customers</li><li>Maintain and update the IT&amp;T knowledge base</li><li>Prepare and submit regular activity reports</li><li>Perform hardware asset safekeeping, reconciliation, and record-keeping</li><li>Execute IMACD (Install, Move, Add, Change, Dispose) of IT&amp;T assets</li></ul><h2>Special Duties</h2><ul><li>Lead or participate in IT&amp;T-related projects as assigned</li></ul><h2>Required Skills</h2><ul><li>Bachelor’s degree in Information Technology, Computer Systems, or Electronics Engineering</li><li>Minimum 3 years of professional experience in service desk environments and technical support roles</li><li>Hands-on experience with ITSM ticketing systems</li><li>Strong knowledge of IT software systems (databases, office applications, OS)</li><li>Solid understanding of IT hardware systems</li><li>Proven experience in hardware/software installation, maintenance, and troubleshooting</li><li>Fluent in written and spoken English (native or certified at C1/C2 level)</li></ul><h2>Desired Skills</h2><ul><li>ITIL certification</li><li>Network/system certifications (e.g., Cisco, CompTIA, Microsoft)</li></ul><h2>What You Can Expect</h2>At our client’s, you will be part of a high-impact team focused on supporting mission-critical IT&amp;T infrastructure in a dynamic airport environment. They offer opportunities for career growth, participation in forward-thinking projects, and engagement with modern technologies. They promote a collaborative and inclusive workplace culture, where your expertise contributes directly to their operational success.<h2>Reporting Structure</h2>Reports to: IT&amp;T HelpDesk Supervisor / IT&amp;T Systems Infrastructure Manager Supervises: None<h2>General</h2>The holder of this position must comply with internal guidelines and procedures, the Labour Charter, and applicable national/international regulations. This job description reflects core responsibilities, which may be updated by Management or HRT in response to structural changes or evolving duties.

Service Desk Agent

As an Antifraud Specialist, you will be responsible to assess data and information for the detection and prevention of external fraud risk (e.g. fraud originating from agent/player transactions and activities), following the standing policies and procedures and reporting any suspicious activity to the appropriate stakeholders.&nbsp;Your day to day will include:<ul><li>Updating and following up with regulatory and legal framework, all Company’s internal policies, processes, mechanisms, systems required for the adequate external fraud risk detection, prevention and monitoring.</li><li>Properly executing antifraud controls embedded in relevant processes and tools, leveraging data extraction &amp; analytical capabilities.(e.g. SQL, Python, etc.) and techniques, to retrieve and analyze necessary data, for efficient data analysis and reporting.</li><li>Performing ad hoc and periodic data analyses of Company data, focusing on player and agent activity (leveraging BI tools and other analytical platforms and internal systems) to identify irregularities and support decision making.</li><li>Monitoring VLT and Online Network operations and players’ activities as per the antifraud indicators for the effective identification of suspicious transactions and actions.</li><li>Efficiently managing and prioritizing tickets and requests through internal systems and platforms (e.g. PAM, Salesforce, BI tools, etc.), ensuring timely and accurate handling of cases.</li><li>Processing and verifying, based on internally approved thresholds/limits, the financial transactions of Online Players, in order to ensure that the Antifraud and certain AML standards are met.</li><li>Handling requests of competent Authorities for provision of information (e.g. requests from Police, Tax Authorities, Hellenic F.I.U., HGC, Judicial Authorities) linked to investigated fraudulent activities (fixed matches, financial crimes etc).</li><li>Collaborating closely with AML, Online Abuse &amp; Prevention, Risk Management and other internal teams to ensure a holistic and coordinated approach to fraud or AML prevention and response.</li><li>Supporting internal and cross-company projects or ad hoc requests related to antifraud operations.</li><li>Documenting findings, preparing reports and dashboards, and contributing to quarterly KPI reporting for Senior Management on antifraud activity.</li><li>Processing, antifraud wise, all requests of the network Partners for establishing or expanding their business relationship with the organization.</li><li>Proposing improvements and modifications to enhance effectiveness in relation to fraud mitigation.</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Finance, Business, Economics, Mathematical Sciences, Computer Science, Forensic or relevant field</li><li>Experience in antifraud / audit operations in large, complex organizations</li><li>Strong ability to analyze large volumes of data and extract risk insights</li><li>Good knowledge on relevant regulation frameworks and internal policies</li><li>Strong analytical, critical and out-of-the-box thinking skills — ability to identify potential fraud patterns and connections within complex data sets</li><li>Solid problem-solving and prioritization skills</li><li>Attention to detail, integrity &amp; discretion</li><li>Familiarity with internal systems and tools (e.g. Salesforce, BI tools)</li><li>Familiarity with Relational Database Systems, data modelling and data analytics</li><li>Knowledge of Risk Management tools (e.g. Antifraud, AML or other relevant tools)</li><li>Advanced MS Excel user</li><li>Excellent communication and presentation skills both in English and Greek languages (written and oral)</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;

Antifraud Specialist (3771)

In this context, we are looking for an experienced&nbsp;Intelligent Asset Management (IAM) Consultant. This role involves designing, implementing, and supporting IAM solutions for clients in asset-intensive industries. The ideal candidate brings a solid understanding of maintenance and asset management processes, excellent problem-solving skills, and the ability to engage with stakeholders across various business functions. As a Consultant in our Intelligent Asset Management practice, you will work closely with the Manager/Sr. Manager to:<ul><li>Accelerate digital&nbsp;transformation journey for our clients in the areas of Asset Integrity / Reliability and Intelligent Asset Maintenance, through innovative solutions, including AI-led solutions</li><li>Reimagine manufacturing and materials processing with the power of AI-led insights, enabling Operations and Business realize higher operational efficiencies</li><li>Leverage intelligence to drive greater insights, as well as personalize experiences and optimize performance &nbsp;</li></ul>WORK YOU'LL DO:<ul><li>Responsible for providing functional consulting in Asset Management and be able to showcase credible hands-on experience in key IAM processes like Incident management, Process Analysis including also Product Safety.</li><li>Support the design, configuration, and technical implementation of IAM solutions with additional focus on data-driven asset management solutions, such as digital twins.</li><li>Work closely with business stakeholders to gather, analyze, and validate requirements. Prepare project &amp; resource plan and cost estimates in agreement with the client and other stakeholders.</li><li>Provide training and support to end-users to ensure successful adoption.</li><li>Support the development of Point of Views (POVs) and Thought Capital around the recent and upcoming trends and technologies in IAM.</li><li>Collaborate with cross-functional teams on solution architecture and delivery.</li><li>Contribute to documentation, knowledge sharing, and solution design for pre-sales or delivery phases.</li><li>Stay up to date with product updates, emerging technologies, and industry trends in the IAM domain.</li></ul>QualificationWHO WE ARE LOOKING FOR:<ul><li>Engineering Degree (Tier-1 institutes; postgraduate studies preferred)</li><li>Relevant work experience of 3-7 years in asset management implementation, maintenance execution, or reliability engineering.</li><li>Exposure to EAM platforms (e.g., IBM Maximo, SAP PM, Oracle) and digital transformation projects.</li><li>Experience in asset-intensive industries such as Oil &amp; Gas, Utilities, Manufacturing, Transportation, or Facilities Management is preferred.</li><li>Experience in data analysis, risk assessment, and performance optimization in asset-intensive environments</li></ul>Key skills:<ul><li>Experience with project methodologies (e.g., Agile, Waterfall).</li><li>Certifications in SAP, Hexagon, Maximo, or Oracle EAM are a plus.</li><li>Familiarity with related tools and modules: SAP APM, FSM, SSAM, GEF; Maximo will be a plus.</li><li>Strong analytical and troubleshooting skills.</li><li>Excellent stakeholder management, oral and written communication skills, including presentation and documentation skills (Excel, Visio, PowerPoint, etc.)</li><li>Knowledge of IoT, Analytics and related technologies to drive client discussions for digital enablement</li><li>Experience in visualization tools like Tableau, Power BI, QlickView etc. is an added advantage</li><li>Knowledge of the use of AI-Gen AI in IAM will be a plus point.</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work ec.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Intelligent Asset Management (IAM) Consultant

We are looking for an Acquisition Campaign Manager to join our Greek Marketing team to deliver against our growth objectives. The primary purpose of the Acquisition Campaign Manager is to drive customer acquisition by leading and executing operational strategies to activate audiences across direct marketing channels. This involves meticulous planning, effective audience segmentation, and strategic content development to convert database leads into depositing customers. The role also requires documenting and optimizing omni channel marketing processes, analyzing campaign performance, and continuously improving operational efficiency.Job requirements<ul><li>Strategy Development: Develop and implement overall performance marketing strategies, across Biddable media (PPC, paid social, display, etc.) and Affiliates, aligned with the company's goals in iCasino and Sports Betting.</li></ul><ul><li>Budget Management: Oversee and optimize the budget allocation across various media channels to maximize ROI and achieve performance targets.</li></ul><ul><li>Team Leadership: Provide strong leadership and guidance to the performance marketing team, setting clear objectives, conducting performance reviews, and ensuring professional development opportunities.</li></ul><ul><li>Campaign Planning and Execution: Plan and execute campaigns, ensuring they are well-structured, targeted, and monitored closely to achieve desired outcomes.</li></ul><ul><li>Performance Analysis: Analyze performance metrics and KPIs for different biddable media channels to identify areas of improvement, growth opportunities, and challenges.</li></ul><ul><li>A/B Testing and Optimization: Implement A/B testing strategies for ad creatives, landing pages, and targeting parameters to continuously optimize campaign performance.</li></ul><ul><li>Collaboration with Creative and Brand Teams: Work closely with the creative and brand teams to align messaging and visuals with performance marketing efforts, ensuring a joined up customer experience.</li></ul><ul><li>Data-driven Decision Making: Utilize data insights and market research to make informed decisions, drive marketing initiatives, and adjust strategies as needed.</li></ul><ul><li>Vendor and Agency Management: Manage relationships with external vendors and agencies, ensuring they deliver quality services and contribute to the overall performance goals.</li></ul><ul><li>Affiliate Program Strategy and Management: Develop, execute, and manage the affiliate marketing program, monitoring performance to drive revenue growth.</li></ul><ul><li>Sports Acquisition Focus: Develop and drive Sports-specific acquisition strategies, focusing on capturing prospects during peak sports periods.</li></ul><ul><li>Media Alignment with Sports Calendar: allocate media spend and launch campaigns in direct alignment with the global and local sports calendar (e.g., major European football leagues, major tournaments, Champions League)</li></ul><ul><li>Stay Updated on Industry Trends: Keep abreast of industry trends, new technologies, and best practices in performance marketing and biddable media, and apply relevant insights to enhance the marketing efforts.</li></ul>Skills &amp; Behaviours<ul><li>Performance Marketing Expertise: In-depth knowledge of performance marketing channels, such as PPC, paid social, display, and app marketing.&nbsp;</li><li>Bid Management Experience: Proficiency in bid optimization strategies and tools to maximize ROI.</li><li>Data Analysis Understanding: Familiarity with data analysis tools and platforms to interpret campaign metrics effectively.</li><li>Budgeting and Financial Management Experience: Ability to manage marketing budgets and allocate resources efficiently.</li><li>Leadership: Ability to lead and motivate a team, provide direction, and inspire them to achieve targets.</li><li>Communication: Excellent communication skills to effectively convey strategies, ideas, and results to team members and stakeholders.</li><li>Analytical Thinking: Strong analytical skills to interpret data, draw insights, and make data-driven decisions.</li><li>Problem Solving: Capacity to identify challenges and devise innovative solutions to improve campaign performance.</li><li>Time Management: Effective time management skills to prioritize tasks, meet deadlines, and handle multiple projects simultaneously.</li><li>&nbsp;Adaptability: Flexibility to adapt to changing market conditions, algorithms, and industry trends.</li></ul>&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Acquisition Manager

Intellectica is recruiting a&nbsp;Head of Technology (News Website)&nbsp;on behalf of its client, a leading digital media organization in Greece renowned for its comprehensive news coverage and influential presence in the online journalism landscape. With a legacy of delivering timely and reliable information across various domains – including politics, economy, sports, culture, and technology – the company continues to shape public discourse and inform a broad audience. As part of its commitment to digital innovation and excellence, the organization seeks a dynamic and experienced Head of Technology to drive the evolution of its digital platforms and lead a team of cross-functional developers. This pivotal role reports directly to the Chief Executive Officer and is based in Athens, Greece.Key activities and responsibilities of this role include:<ul><li>Overseeing the end-to-end technological operations of the company’s digital platforms, ensuring optimal performance, scalability, and security</li><li>Leading and mentoring a multidisciplinary team of cross-functional developers, fostering a culture of innovation, collaboration, and continuous improvement</li><li>Developing and implementing a comprehensive technology strategy aligned with the organization’s editorial and business objectives</li><li>Evaluating and integrating emerging technologies to enhance user experience, content delivery, and operational efficiency</li><li>Collaborating with the editorial, marketing, and product teams to support content management, audience engagement, and monetization initiatives</li><li>Ensuring compliance with industry standards and best practices in web &amp; app development, data protection, and cybersecurity</li><li>Managing relationships with external vendors and technology partners, negotiating contracts and overseeing service delivery</li><li>Monitoring and analyzing key performance indicators to inform decision-making and drive continuous improvement</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Computer Science, Management &amp; Information Technology, or a related field</li><li>Master’s degree (MBA, Management &amp; Information Technology, or a related field) is highly preferred</li><li>Minimum of 8 years of experience in web development and technology management, with at least 3 years in a leadership role</li><li>Work experience from the digital media sector is considered a strong plus</li><li>Proven track record of managing complex digital projects and leading technical teams in a fast-paced environment</li><li>Extensive knowledge of front-end and back-end development, including proficiency in HTML, CSS, JavaScript, and PHP</li><li>Experience with content management systems (CMS), particularly WordPress, and familiarity with SEO best practices</li><li>Strong understanding of web analytics tools, such as Google Analytics, and their application in driving business insights</li><li>Familiarity with cloud services, hosting environments, and content delivery networks (CDNs)</li><li>Fluency in Greek and proficiency in English, both written and spoken</li></ul>Core competencies of a successful candidate:<ul><li>Strategic thinker with a vision for technological innovation</li><li>Effective communicator and collaborator across diverse teams</li><li>Decisive leader with strong organizational skills</li><li>Adaptable to evolving technologies and market trends</li><li>Committed to excellence and continuous learning</li><li>Analytical problem-solver with a data-driven mindset</li></ul>

Head of Technology
int-0322

We are looking for a tech-savvy and strategically minded Head of Technology &amp; Systems, to oversee the technology infrastructure and lead key initiatives &amp; projects across Direct Banking Division, which includes Europhone Banking (Contact Center), Telemarketing (Outbound Sales), Self-Service Terminals (ATM, APS, etc.) &amp; Hybrid Sales. The ideal candidate will combine strong technological understanding with proven project management skills and the ability to coordinate across diverse stakeholders.&nbsp;The role ensures operational readiness and resilience, alignment with IT and Business Strategy, efficiency through automation, successful delivery of Direct Banking projects, data-driven decision support and overall, a seamless remote &amp; self-service customer experience&nbsp;Your key responsibilities will be:<ul><li>Leading, mentor, and develop the Technology &amp; Systems team.</li><li>Ensuring that all technology supporting Europhone, chatbots, IVRs, and self-service channels and terminals operates reliably, securely, and efficiently — contributing to frictionless customer journeys in Direct Banking.</li><li>Guarantying business continuity through robust infrastructure, disaster recovery planning, and proactive risk mitigation across all Direct Banking touchpoints and contribute to the development and testing of crisis recovery plans.</li><li>Acting as the central liaison between business units and IT, ensuring technology solutions align with the strategic direction and needs of the Direct Banking division.</li><li>Driving the implementation of intelligent automations (e.g., speech-to-text, routing, workflow automations, ATM enhancements etc.) to reduce manual effort, accelerate service, and scale operations.</li><li>Leading complex cross-unit projects—ranging from infrastructure upgrades to new contact center, sales and self-service terminals tools—ensuring on-time, on-budget, and on-quality execution</li><li>Supporting Direct Banking with data flow integration and reporting mechanisms that enable performance visibility, SLA monitoring, and improvement planning.</li><li>Facilitating cross-functional collaboration with business units, product owners, and operations to ensure end-to-end alignment on processes and service standards.</li></ul>&nbsp;You will be a great candidate if you:<ul><li>Hold a bachelor’s degree in Business Administration, Information Technology, Engineering, or a related field (a master’s degree is a plus).</li><li>Have at least 10 years of relevant experience in a similar role within the banking or technology sector.</li><li>Possess solid knowledge of Contact Center systems and experience in leading complex, technology-driven projects.</li><li>Demonstrate strong organizational, communication, and stakeholder management skills.</li><li>Are fluent in English, both written and spoken.</li><li>Have experience working in or with Contact Centers and/or Digital Banking channels.</li><li>Exhibit high analytical thinking and strong attention to detail.</li><li>Display excellent communication and collaboration skills, with the ability to influence across different functions.&nbsp;What’s in it for you: &nbsp;<ul><li>Competitive remuneration. &nbsp;</li></ul><ul><li>Hybrid work: work-life balance through remote and in-office work.    &nbsp;</li></ul><ul><li>Learning &amp; Development: &nbsp;</li></ul><ul><li>Access Unlimited LinkedIn Learnings, international training methodologies &nbsp;</li></ul><ul><li>Upskilling, Professional development and career guidance from successful executives.    &nbsp;</li></ul><ul><li>Identification and Utilization of Talent Pool through a structured Talent Management process.    &nbsp;</li></ul><ul><li>Wellbeing: &nbsp;</li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support.  &nbsp;</li></ul><ul><li>Pension plan to support your plans and future financial expectations.   &nbsp;</li></ul><ul><li>Team building &amp; wellbeing activities.   &nbsp;</li></ul><ul><li>Potential Extra days of annual leave (Winter Bonus).     &nbsp;</li></ul><ul><li>Engage in volunteering activities through our TeamUp program. &nbsp;</li></ul><ul><li>Extra Benefits:&nbsp;</li></ul><ul><li>Exclusive discounts at partner stores.   &nbsp;</li></ul><ul><li>Staff pricing for banking products.   &nbsp;</li></ul><ul><li>Nursery and summer camp allowance for your little ones.   &nbsp;</li></ul></li></ul>

Head of Direct Banking Technology & Systems

As a Database Administrator, you will be a key member of our Technical Support Division, ensuring the high availability, security, and performance of our critical database systems. You will support and optimize MS SQL Server and Oracle databases, used by real-time payment services and financial infrastructure with nationwide impact. This role requires deep technical expertise, analytical thinking, and a commitment to operational excellence, within a high-performance and regulated environment.&nbsp;Responsibilities<ul><li>Database Administration: Ensure the reliable and efficient operation of mission-critical MS SQL Server and Oracle databases across production and non-production environments, supporting high-volume financial transactions with strict availability requirements.</li><li>Performance Optimization: Proactively analyze and fine-tune SQL queries, indexes, and overall database configurations, aiming for continuous performance enhancement and optimal resource utilization.</li><li>Automation &amp; Monitoring: Design, implement, and maintain automated workflows, scheduled jobs, and real-time monitoring tools that safeguard database health and contribute to operational resilience.</li><li>Backup &amp; Recovery: Develop and oversee robust backup, restore, high availability and disaster recovery processes to guarantee data integrity and business continuity, aligned with regulatory and internal RTO/RPO objectives.</li><li>Security &amp; Compliance: Apply security best practices, manage roles and access controls, and ensure all database environments meet compliance standards such as ISO 27001, GDPR, and CIS benchmarks.</li><li>Real-Time Troubleshooting: Rapidly identify, diagnose, and resolve performance issues or disruptions, ensuring real-time availability and reliability of critical services and payment infrastructures.</li></ul>Position Requirements<ul><li>Bachelor’s degree in Computer Science, Information Technology, or related field</li><li>Minimum 4 years of professional experience as a Database Administrator (DBA) working with MS SQL &amp; Oracle</li><li>Strong experience in query optimization, indexing, and database performance tuning</li><li>Hands-on experience with backup mechanisms, high availability, and disaster recovery strategies using MS SQL FCI and SQL Always ON</li><li>Solid understanding of database security best practices, global security standards and access control (ISO 27001, CIS, etc)</li><li>Experience in monitoring, alerting, and automation of database operations</li><li>Familiarity with cloud platforms (AWS, Azure, Google Cloud) and modern deployment models</li><li>Excellent command of the English language, both written and oral</li></ul>Required Knowledge, Skills, and Abilities<ul><li>Strong problem-solving and root cause analysis skills</li><li>Attention to detail and a mindset for high-quality, secure operations</li><li>Effective communication of technical concepts to non-technical stakeholders</li><li>Ability to work both independently and collaboratively in cross-functional teams</li><li>Familiarity with agile environments and continuous delivery pipelines is a plus</li></ul>Will be considered a plus<ul><li>Operating Systems: Hands-on experience with Windows Server operating systems, particularly in database hosting and administration environments</li><li>Other Databases: Working knowledge of PostgreSQL or similar relational database systems, demonstrating flexibility in managing diverse database technologies</li><li>Cloud Technologies: Familiarity with cloud-based database services (e.g. AWS RDS, Azure SQL, Google Cloud SQL), including migration, deployment, and monitoring of cloud-native or hybrid architectures</li><li>Data Warehouse: Experience in designing and maintaining data warehouse structures and processes to support historical data retention and business intelligence reporting</li><li>Real-Time Analytics: Ability to work with tools and platforms supporting real-time analytics, streaming data processing, or time-sensitive reporting use cases</li></ul>Why Would You Enjoy Working with Us?As a member of our team:<ul><li>You will be part of a mission-critical fintech company that plays a central role in digital payments in Greece</li><li>You will experience a work environment built on meritocracy, transparency, and recognition</li><li>You will participate in trainings, seminars, and certifications to continually enhance your technical and professional development</li><li>You will gain exposure to cutting-edge technologies, while working in one of the most critical infrastructure environments in the country</li></ul>What We Offer<ul><li>Competitive remuneration package</li><li>Private health &amp; life insurance plan for you and your family</li><li>Children allowances</li><li>Meal benefits</li><li>Hybrid working model</li><li>Training &amp; development opportunities</li><li>A stable, positive, and inclusive work environment</li></ul>

Database Administrator

We at Nova, are a young and dynamic team, the 2nd largest telecom provider in Greece, looking for a vibrant and fast thinking “Retail Sales Account Manager – Thessaloniki”&nbsp;to be part of our successful&nbsp;Retail Sales Network Team.You have a challenging mission to:Supervise Nova Stores of your responsibility in order to meet the company's operational standards for high quality customer service.What will you do:<ul><li>Design and implement action plans per store and per product, to achieve quantitative and qualitative targets</li><li>Coordinate, guide and support of the Nova Stores franchisees and sales teams through daily stores visits</li><li>Monitor, analyze and effectively affect results per store and per sales agent</li></ul>It would be great if you have:<ul><li>BSc degree from AEI or TEI. Master’s degree will be considered a plus&nbsp;</li><li>Previous experience in sales</li><li>Good knowledge of English (written and spoken)&nbsp;</li><li>At least 2 years of experience in Sales</li><li>Excellent knowledge of MS Office&nbsp;</li><li>Client-oriented with ability to quickly understand "new" ways of working as well as to propose fresh ideas in order to improve the current procedures.&nbsp;</li><li>Adaptive, team spirit, good interpersonal skills</li></ul>What will you get:<ul><li>Sales Bonus to celebrate your achievements</li><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids &nbsp;</li></ul>

Retail Sales Account Manager

We at&nbsp;Nova, are a young and dynamic team, the 2nd largest telecom provider in Greece, looking for a vibrant and fast thinking&nbsp;“Retail Sales Account Manager – Athens”&nbsp;to be part of our successful&nbsp;Retail Sales Network Team.You have a challenging mission to:Supervise Nova Stores of your responsibility in order to meet the company's operational standards for high quality customer service.What will you do:<ul><li>Design and implement action plans per store and per product, to achieve quantitative and qualitative targets</li><li>Coordinate, guide and support of the Nova Stores franchisees and sales teams through daily stores visits</li><li>Monitor, analyze and effectively affect results per store and per sales agent</li></ul>It would be great if you have:<ul><li>BSc degree from AEI or TEI. Master’s degree will be considered a plus&nbsp;</li><li>Previous experience in sales • Good knowledge of English (written and spoken)&nbsp;</li><li>Excellent knowledge of MS Office&nbsp;</li><li>Client-oriented with ability to quickly understand "new" ways of working as well as to propose fresh ideas in order to improve the current procedures.&nbsp;</li><li>Adaptive, team spirit, good interpersonal skills</li></ul>What will you get:<ul><li>Sales Bonus to celebrate your achievements</li><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

Retail Sales Account Manager – Athens

The Department of Information Technology, Cybersecurity, and Computer Science at Deree – The American College of Greece is seeking a motivated and technically proficient Lab Assistant. This position is ideal for individuals eager to contribute to the effective operation of our lab environments, with a focus on IT product configuration, server management (Linux &amp; Microsoft), and network equipment support.Job Responsibilities:<ul><li>Provide hands-on assistance in configuring and maintaining lab environments, focusing on Microsoft technologies such as Windows Server, Office 365, and Azure services.</li><li>Assist in the installation, configuration, and maintenance of servers, ensuring optimal functionality and security.</li><li>Support the configuration and management of network equipment (routers, switches, firewalls) to ensure efficient and secure lab operations.</li><li>Oversee system performance, addressing any technical issues to minimize downtime for students and faculty during lab sessions.</li><li>Set up and maintain hardware in the labs, including desktops, laptops, printers, and other devices.</li><li>Manage the installation and licensing of academic software packages, development tools, and security suites.</li><li>Ensure all lab systems and networks align with university IT security policies and industry best practices.</li></ul>Required Qualifications:<ul><li>A degree or diploma in Information Technology, Computer Science, or a related field is preferred. Current students or recent graduates with strong technical skills are encouraged to apply.</li><li>Hands-on experience with Microsoft technologies (Windows Server, Office 365, Azure, Active Directory), Linux server configuration, and Virtualization Environments.</li><li>Basic experience in server setup, configuration, and management.</li></ul>General Skills:<ul><li>Competency in network configuration and troubleshooting, including experience with routers, switches, and firewalls.</li><li>Ability to communicate complex technical concepts clearly to both technical and non-technical audiences.</li><li>Strong troubleshooting abilities with a focus on resolving technical issues efficiently.</li></ul>This position provides valuable opportunities for professional development, including the potential to earn industry-recognized certifications in Microsoft technologies, networking, and cybersecurity. The American College of Greece is committed to supporting the lab assistant’s growth, offering the necessary resources and guidance to help achieve these credentials.Application Deadline:&nbsp;November 30, 2024Anticipated Start Date:&nbsp;January 1, 2025Application Instructions:&nbsp;Applicants should complete the online application and include the following materials:<ul><li>A cover letter describing previous related experience.</li><li>A current CV.</li><li>Contact information (name, e-mail address, telephone number) for at least three persons who can provide a professional reference.</li></ul>

Full-time Laboratory Assistant

G4S Hellas Holding, a member of Allied Universal ® - the world’s leading integrated security company, is looking for an experienced and data-oriented Finance &amp; Accounting Supervisor to oversee and manage our general accounting operations.Responsibilities:<ul><li>Conduct regular internal audits and financial reviews of all accounting records and transactions to ensure accuracy and compliance</li><li>Perform various month-end and year-end closing activities, ensuring accuracy and adherence to deadlines</li><li>Reconcile balance sheet accounts and oversee intercompany balances and transactions</li><li>Meticulously track accruals and prepayments with thorough documentation and calculations</li><li>Calculate, review, and ensure compliance with VAT and other relevant taxes</li><li>Continuously evaluate current accounting processes and propose improvements for optimization.</li><li>Ensure adherence to financial policies and procedures in accordance with Greek GAAP</li><li>Lead the annual budget preparation process, coordinating with various departments to gather input and finalize organizational budgets. Monitor budget performance by analyzing actual results versus budget/forecasts, providing variance explanations to management</li><li>Develop and maintain accurate rolling cash flow forecasts (weekly/monthly/quarterly) to manage liquidity, identify funding needs, and optimize working capital. Monitor bank balances and perform treasury-related reconciliations</li><li>Prepare comprehensive monthly and quarterly financial statements, including Income Statement, Balance Sheet, and Statement of Cash Flows. Generate detailed financial reports and analyses for management and stakeholders to support strategic decision-making</li></ul>Job requirementsQualifications:<ul><li>Bachelor's or Master's degree in Finance, Accounting, or a related field</li><li>Proven experience of at least 4+ years as a senior accountant within a multinational organization</li><li>In-depth knowledge and hands-on experience with operating spreadsheets and ERP software, preferably Microsoft Dynamics</li><li>Mastery of tax and accounting principles adhering to Greek GAAP</li><li>Proficiency in Google Workspace (Sheets, Docs, etc.) or MS Office Suite</li><li>Expertise in MS Excel or Google Sheets, including advanced functions like Vlookups and pivot tables</li><li>Exceptional attention to detail with strong analytical and problem-solving skills</li><li>Up-to-date knowledge of current financial subjects, accounting practices, and tax laws</li><li>Solid understanding of general ledger functions and accounting cycles</li><li>The ability to thrive in a fast-paced environment and meet strict deadlines</li></ul>We Offer:<ul><li>A competitive compensation package including an attractive salary, private health and life insurance, meal vouchers, and continuous training opportunities</li><li>A collaborative and modern work environment with excellent career development prospects within a multinational organization</li></ul>G4S is an equal opportunity employer. If you meet the qualifications above, please submit your resume!

Finance & Accounting Supervisor

To ensure the efficient running of the Food and Beverage division through achieving budgeted revenues, Colleague Satisfaction, Guest Satisfaction and GOP results for each area of responsibility.Key Duties and Responsibilities<ul><li>Align management style, working practices and conduct with One&amp;Only and Kerzner’s vision, Global Support values, operating standards and policies.&nbsp; To always comply with Kerzner’s code of conduct.</li><li>Develop and implement creative strategies to maximize spend per guest</li><li>Ensure all LQA standards are consistently met, and colleagues are trained on LQA concept and associated standards</li><li>Personally build clear and open lines of communication with all departments</li><li>Play a proactive role as a member of the Resorts Executive Committee</li><li>Work closely with the Director of Sales and Marketing for groups and events</li><li>Understand and abide by all Government laws relating to the Food and Beverage division.</li><li>Liaise with the Executive Chef on menu engineering and portion control, ensuring the highest food standard is achieved whilst selling at the correct prices.</li><li>Be actively involved in maintaining the Food Safety and Hygiene Standards.</li><li>Be critical and demanding of operating standards.</li><li>Monitor and control all financial aspects of the business including the preparation of the annual business plan.</li><li>Implement and monitor programs to maintain the condition of hotel assets in all F&amp;B areas.</li><li>Develop and execute structured marketing, advertising and promotion strategies that are aligned with the One&amp;Only brand.</li><li>Be active member of festive committee to give great experience to all repeaters as well as new guest in the resort.</li><li>Be well versed and knowledgeable of the hotels Fire Evacuation and all Emergency procedures as well as health and safety requirements in the Workplace.&nbsp; Ensure colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.</li><li>Be innovative with everything you do.</li><li>Work with HR on all initiatives relating to Talent management and development</li><li>Create an environment that trains, develops, coaches and mentor’s colleagues.</li></ul>Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>University degree or Diploma in Hospitality Management</li><li>2 Years’ experience in a similar position in an executive committee capacity</li><li>Ability to lead, motivate and develop colleagues.</li><li>Be innovative, financially savvy, connect emotionally with guest and internal customer.</li><li>Be well versed in the Colleagues competencies of Kerzner International,</li><li>Excellent verbal and written communication skills, People Management Skills.</li><li>Must be able to speak, read, write and understand the primary language(s) used in the workplace.</li><li>Well verged with technology, which helps F&amp;B to take next level.</li></ul>

Director, Food & Beverage 17789

We looking for a Senior SAN Storage Engineer to join our client. In this position, you will play a key role in designing, operating and optimizing enterprise-grade storage environments across both internal and customer-facing platforms. You will collaborate with global teams, partners and vendors to ensure storage solutions are robust, high-performing, and aligned with organizational standards. As a member of the team, you will contribute to strategic decisions, support critical operations, and provide guidance to engineers across multiple locations. What You’ll Be Doing<ul><li>Build, administer and maintain complex SAN storage environments across our cloud and dedicated customer infrastructures.</li><li>Work alongside other senior engineers to define architecture standards, operational guidelines, and best practices for storage platforms.</li><li>Act as the primary technical owner for one or more technologies, ensuring stability, lifecycle management and continuous improvement.</li><li>Develop and maintain technical documentation, procedures and operational manuals.</li><li>Take ownership of assigned projects, from planning to execution, or assist other teams in delivering cross-functional initiatives.</li><li>Participate in scheduled standby rotations and planned maintenance windows to ensure service continuity.</li><li>Operate in a third-line support capacity, handling advanced troubleshooting and incident resolution.</li><li>Contribute to automation efforts — identifying opportunities, writing scripts, and improving operational efficiency.</li><li>Share expertise with colleagues, supporting knowledge exchange, mentoring, and technical follow-up activities.</li></ul>What You’ll Bring<ul><li>5+ years of experience in SAN storage engineering or a similar infrastructure role.</li><li>Hands-on expertise in deploying, configuring, and supporting enterprise storage systems.</li><li>Deep knowledge in at least one of the following technologies: Dell PowerMax, NetApp, IBM FlashSystem, or HPE Alletra.</li><li>Strong experience with Brocade SAN technologies and core SAN concepts.</li><li>Solid understanding of Linux environments and storage-related operations.</li><li>Proficiency in scripting and automation — Bash, Ansible, or Python are required.</li><li>Experience with other SAN or NAS platforms is considered an advantage.</li><li>Strong analytical mindset with the ability to independently resolve complex technical issues.</li><li>A collaborative, adaptable and proactive approach to working in a dynamic environment.</li><li>Commitment to continuous learning, accuracy, and professional growth.</li><li>Excellent communication skills in English, both spoken and written.</li><li>Willingness to travel occasionally (e.g., yearly trip to Belgium for workshops or training). </li></ul>Why Join Them?💸&nbsp;Competitive salary package.💻&nbsp;Career coaching and mentorship&nbsp;to support your professional growth.🌈&nbsp;Diverse and multicultural teams&nbsp;that promote inclusivity.🦄&nbsp;Outstanding working environment.🚀&nbsp;Continuous training and development opportunities.

Senior SAN Storage Engineer

We are seeking a skilled and customer-focused IT Helpdesk Specialist to provide technical support and assistance to end-users across the organization. The ideal candidate will be responsible for troubleshooting hardware and software issues, resolving network problems, and ensuring smooth IT operations. This role requires strong communication skills, technical expertise, and a proactive attitude toward problem-solving.&nbsp;Responsibilities<ul><li>Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system.</li><li>Diagnose and resolve hardware, software, and network issues in a timely and professional manner.</li><li>Install, configure, and maintain computer systems, applications, and peripheral devices.</li><li>Manage user accounts, permissions, and access rights in Active Directory and other systems.</li><li>Document technical issues and solutions in the helpdesk system for future reference.</li><li>Escalate complex issues to higher-level support or specialized teams when necessary.</li><li>Assist with onboarding and offboarding processes, including device setup and account provisioning.</li><li>Maintain inventory of IT equipment and ensure proper asset tracking.</li><li>Provide support for remote users and troubleshoot VPN and connectivity issues.</li><li>Stay updated with the latest IT trends, tools, and best practices.</li></ul>&nbsp;Qualifications&nbsp;<ul><li>Proven experience as a Helpdesk Specialist, IT Support Technician, or similar role.</li><li>Strong knowledge of Windows operating system.</li><li>Familiarity with Microsoft 365, Active Directory, and basic networking concepts.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to work independently and manage multiple tasks effectively.</li><li>Customer-oriented mindset with a focus on delivering high-quality support.</li><li>Relevant certifications (e.g., CompTIA A+, ITIL, Microsoft Certified) are a plus.</li></ul>&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Continuous Learning and development.&nbsp;</li></ul>

IT HELPDESK SPECIALIST (3628)

We are looking for an DevOps Backup&nbsp;Engineer for our client. In this role, you will be responsible for designing, implementing, and maintaining automation solutions for the Shared Backup environment and Commvault Backup &amp; Recovery systems. You will work closely with internal teams to streamline processes, ensure system reliability, and maintain compliance with security and operational standards. What You’ll Be Doing<ul><li>Design, implement, and manage automation tools and systems to support infrastructure and application processes.</li><li>Maintain and expand CI/CD pipelines using tools like Jenkins, GitLab, and REST APIs.</li><li>Manage the automation ticket queue, resolving bugs, feature requests, and process improvements.</li><li>Define and apply standards and best practices for infrastructure and application automation.</li><li>Ensure systems comply with security and compliance guidelines.</li><li>Participate in the 24/7 on-call rotation based on a shift system. </li></ul>What You’ll Bring<ul><li>3-5 years of experience as a DevOps Backup Engineer&nbsp;or in a related role.</li><li>Strong skills in Python, PowerShell, Ansible, Jenkins, and Git, with familiarity with DevOps practices.</li><li>Cisco CCNA certification or equivalent practical expertise.</li><li>Experience with Windows and Linux operating systems, with an understanding of security principles.</li><li>Analytical and proactive, able to identify problems and implement solutions effectively.</li><li>Fluent in English, both written and spoken. </li></ul>Nice to Haves<ul><li>Knowledge of Commvault Workflows, Sentry, Poetry, and Splunk.</li><li>Familiarity with Agile and Kanban methodologies.</li><li>Developer background or experience working closely with developers. </li></ul>Why Join Them?💸&nbsp;Competitive salary package.💻&nbsp;Career coaching and mentorship&nbsp;to support your professional growth.🌈&nbsp;Diverse and multicultural teams&nbsp;that promote inclusivity.🦄&nbsp;Outstanding working environment.🚀&nbsp;Continuous training and development opportunities.

DevOps Backup Engineer

Handles social and local corporate catering opportunities that are above the parameters of the Group Sales teams within the Sales Office and come directly to the property (e.g., 150 covers and above). Contracts and closes local catering and social business and verifies that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.&nbsp;CANDIDATE PROFILE&nbsp;&nbsp;Education and Experience&nbsp;Required:• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.OR• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.&nbsp;Preferred:• Catering sales experience.&nbsp;CORE WORK ACTIVITIES&nbsp;Managing Sales Activities• Handles social and local corporate catering opportunities that are above the parameters of the Group Sales teams within the Sales Office and come directly to the property (e.g., 150 covers and above).• Manages the sales efforts for the property including local corporate and social catering.• Responds to incoming catering opportunities for the hotel. Identifies, qualifies and solicits new catering business to achieve personal and property revenue goals.• Solicits affiliate business associated with citywide events from approved affiliate list provided by Citywide Sales Executive.• Understands the overall market (e.g.,competitors’ strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them.• Closes the best opportunities for the property based on market conditions and property needs.• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.• Works with the management team to create and implement a catering sales plan addressing revenue, customers and market.• Designs, develops and sells creative catered events.• Maximizes revenue by up-selling packages and creative food and beverage.• Manages catering sales revenue and operation budgets, and provides forecasting reports.• Develops menus that drive sales.• Assists with selling, implementation and follow-through of catering promotions.• Executes and supports Marriott’s Customer Service Standards and property’s Brand Standards.• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).• Participates in and practices daily service basics of the brand (e.g.,,Marriott Hotel and Resorts Spirit to Serve Daily Basics, Renaissance Hotels and Resorts Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).• Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.• Monitors successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.• Contracts and closes local catering and social business and confirms that business is turned over properly and in a timely fashion for quality service delivery.• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.• Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue.&nbsp;Building Successful Relationships• Works collaboratively with off-property sales channels (e.g., Group Sales within the Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify that sales efforts are coordinated, complementary and not duplicative.• Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to maintain guest satisfaction.• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceeds their expectations, while building a relationship and loyalty to Marriott.• Gains understanding of the property’s primary target customer and service expectations. Develops a close working relationship with operations to execute strategies at the property level.&nbsp;

Catering Sales Executive (NE)

We are seeking an experienced Business Transformation Consultant to join our Insurance Services team, focusing on driving strategic change and operational excellence across insurance organizations. This role involves assessing and redesigning business processes, supporting senior decision-makers through data-driven insights, and collaborating closely with stakeholders to implement transformation initiatives that enhance efficiency, regulatory compliance, and customer value. The key responsibilities of this role will include:<ul><li>Participate in a broad range of business consulting projects in the insurance sector, mainly focusing on business and operational transformation</li><li>Support the gathering, structuring and documentation of functional and business requirements.</li><li>Understand and Analyze business documents such as policies, processes, procedures, and regulations.</li><li>Assist in or lead the creation of process maps, business workflows, and user journeys.</li><li>Collaborate with cross-functional teams including operations, developers, designers, testers, and other analysts.</li><li>Help ensure solutions align with business goals, user needs, and regulatory requirements.</li><li>Participate in or lead client meetings to clarify requirements and present findings.</li><li>Ensure professionalism, quality, and accuracy in all analysis outputs.</li><li>Contribute to a collaborative and ethical work environment.</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>5+&nbsp;years of experience in the insurance sector in business consulting, analysis, project management or a similar role.</li><li>BSc/BA&nbsp;in Business, Insurance, Finance, or a related field.</li><li>MSc in Data Science, Statistics, Mathematics, Computer Science, or a related field will be consider as a strong asset</li><li>Ability to understand and work with business documentation and translate it into functional/technical requirements.</li><li>Possess experience with various project implementation methodologies (Waterfall, Agile, Hybrid), as well as portfolio management or financial analysis (considered an asset).</li><li>Proven experience in designing business flows and functional specifications.</li><li>Basic understanding of software development concepts, mobile apps, and web services.</li><li>Strong interpersonal and communication skills.</li><li>Effective time management and organizational abilities.</li><li>Team-oriented mindset and collaborative working style.</li><li>High level of professionalism and work ethic.</li><li>Can work effectively both independently and as part of a team.</li><li>Have strong problem-solving skills and attention to detail.</li><li>Client-facing experience and ability to lead workshops or requirements sessions.</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

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