Key Responsibilities BI Development: Design, develop, and optimize BI solutions using SQL, Power BI, Domo, Excel, and Python. Project Management: Plan and oversee data-related projects from initiation to delivery, ensuring milestones are met and risks are managed. Ownership & Accountability: Take complete ownership of assigned tasks, proactively push them forward, and maintain clear communication on progress and challenges. Data Modeling & Visualization: Implement effective data models, dashboards, and reports that provide actionable insights and drive business decisions. Collaboration: Work closely with cross-functional teams and regional stakeholders to translate business needs into technical solutions, ensuring alignment on objectives and timelines. Continuous Improvement: Identify and recommend industry best practices or emerging technologies to enhance current data processes. Required Skills & Experience Technical Proficiency: SQL: Capable of writing complex queries, stored procedures, and optimizing database performance. BI Tools: Experience with Power BI, Domo, and advanced Excel for reporting, dashboards, and data visualization. Python: Proficiency in scripting and data manipulation for automation and advanced analytics. Project Management: Ability to define project scope, manage timelines, and coordinate deliverables. Comfortable leading initiatives, tracking progress, and proactively resolving roadblocks. Analytical Mindset: Strong aptitude for troubleshooting, problem-solving, and deriving insights from large datasets. Communication & Collaboration: Effective interpersonal skills to work in a regional, cross-functional environment and articulate complex ideas clearly. English language proficiency French language would be an advantage Adaptability & Growth: Eagerness to learn new technologies, adapt to evolving business needs, and stay updated on industry trends. Location: GRC Athens - Minwos 10-16 Language Requirements: English (Required) Time Type: Full time

Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Cantonese. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands. What you’ll be doing: Manage inbound calls, emails, or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team targets and call-handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Requirements: Proven customer support experience or experience as a client service representative Fluent in Cantonese Good level of English Strong focus on customer needs and understanding of how customers can behave Strong communication, problem-solving, and active listening skills Strong written skills Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Sense of ownership and pride in your performance and its impact on the company’s success What we offer: Full Relocation Support (including flights, accommodation & transportation) Indefinite contract Competitive remuneration package (14 Salaries/year) 10% monthly performance bonus Daily meal voucher in Up Hellas Mastercard Private health insurance + Dental Care Opportunities for international Career through the International Mobility program A challenging working environment Employee events Free gym, well-being activities, and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws. Location: GRC Athens - Minwos 10-16 Language Requirements: English, Yue (Cantonese) Time Type: Full time

Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Mandarin. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands. What you’ll be doing: Manage inbound calls, emails, or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team targets and call-handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Requirements: Proven customer support experience or experience as a client service representative Fluent in Mandarin Good level of English Strong focus on customer needs and understanding of how customers can behave Strong communication, problem-solving, and active listening skills Strong written skills Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Sense of ownership and pride in your performance and its impact on the company’s success What we offer: Full Relocation Support (including flights, accommodation & transportation) Indefinite contract Competitive remuneration package (14 Salaries/year) 10% monthly performance bonus Daily meal voucher in Up Hellas Mastercard Private health insurance + Dental Care Opportunities for international Career through the Mobility program A challenging working environment Employee events Free gym, well-being activities, and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws. Location: GRC Athens - Minwos 10-16 Language Requirements: English, Mandarin Time Type: Full time

The Team Leader, B2B Sales is responsible for guiding and supporting the sales team to ensure performance goals are met. This position manages day-to-day operations by providing expertise, facilitating communication, and promoting a positive team environment. Additionally, the Team Leader oversees service delivery and ensures adherence to organizational standards and expectations. Essential responsabilities Lead team meetings to review performance metrics and set priorities to ensure alignment and focus on goals Monitor team performance and analyze sales data on a regular basis to identify trends and areas for improvement Coach team members through scenarios and real-time feedback to enhance selling techniques and customer engagement Resolve escalated customer issues promptly to maintain client satisfaction and uphold company standards Collaborate with stakeholders and product teams to stay updated on offerings and to align sales strategies with business objectives Develop and implement training programs for new team members to ensure they are equipped with the necessary skills and knowledge Conduct quarterly performance evaluations for team members to provide constructive feedback and set development goals Maintain accurate records of team activities and report on progress to upper management regularly to ensure transparency and accountability Candidate profile Bachelor's Degree in related field from a four-year college or university with 2 - 4 Years of Experience preferred. Sense of professionalism and ability to develop relationships. Strong attention to detail. Self-starter, sense of urgency, and works well under pressure. Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables. Proficient in Microsoft Office. Strong communication skills, both written and verbal Location: GRC Athens - Ilia Iliou 51 Language Requirements: English (Required), Italian (Required) Time Type: Full time

The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support. Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills What you’ll be doing at Concentrix Greece: Key Responsibilities: Client Consultation: Demonstrate a commitment to consultative sales to achieve client goals. Portfolio Management: Manage a portfolio of small business clients, focusing on revenue growth. High volume proactive outreach Client Needs: Prioritize outreach based on an understanding of client needs and research vertical/market industry insights. Tailored Solutions: Identify sales opportunities and provide tailored solutions to meet client goals. Product Optimization: Engage proactively and reactively with clients to assess and optimize product performance. Continuous Improvement: Suggest improvements for ad products and customer experience. Knowledge Development: Develop and share expert knowledge of our advertising solutions, including performance impacts. Experience/Skills Required: Language Proficiency: Fluency in English. Digital Marketing Skills: Experience in social media and/or digital marketing will be considered an advantage. Work Ethic: Highly motivated individuals with a strong work ethic are desired. Sales Experience: At least 1 year overall strong sales-oriented outlook, including: Short sales cycles High volume proactive outreach Immediate implementation or adoption of recommended solutions. Delivering exceptional customer experience for a one-touch service model. Ability to perform in a fast-paced environment, having accountability of own metrics and results. Soft Skills: Strong analytical, organizational, and creative thinking skills. Excellent communication and interpersonal skills with a sales-driven approach What we offer:   Indefinite contract Competitive remuneration package (14 Salaries) Opportunities for international Career through our International Mobility program Achievable monthly performance bonus A challenging working environment Employee events Private health insurance + Dental Care 3 euros meal voucher in Up Hellas card per working day Free gym and other well-being activities Enjoy with your co-workers your lunch break at our new Restaurant   You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws. Location: GRC Athens - Minwos 10-16 Language Requirements: English (Required) Time Type: Full time

We are seeking a BI Developer —someone who’s passionate about pushing boundaries, eager to learn, and committed to delivering impactful data insights. You will be part of a regional, cross-functional team, where you’ll combine technical expertise with project management to ensure tasks are executed efficiently and on time. Key Responsibilities BI Development: Design, develop, and optimize BI solutions using SQL, Power BI, Domo, Excel, and Python. Project Management: Plan and oversee data-related projects from initiation to delivery, ensuring milestones are met and risks are managed. Ownership & Accountability: Take complete ownership of assigned tasks, proactively push them forward, and maintain clear communication on progress and challenges. Data Modeling & Visualization: Implement effective data models, dashboards, and reports that provide actionable insights and drive business decisions. Collaboration: Work closely with cross-functional teams and regional stakeholders to translate business needs into technical solutions, ensuring alignment on objectives and timelines. Continuous Improvement: Identify and recommend industry best practices or emerging technologies to enhance current data processes. Required Skills & Experience Technical Proficiency: SQL: Capable of writing complex queries, stored procedures, and optimizing database performance. BI Tools: Experience with Power BI, Domo, and advanced Excel for reporting, dashboards, and data visualization. Python: Proficiency in scripting and data manipulation for automation and advanced analytics. Project Management: Ability to define project scope, manage timelines, and coordinate deliverables. Comfortable leading initiatives, tracking progress, and proactively resolving roadblocks. Analytical Mindset: Strong aptitude for troubleshooting, problem-solving, and deriving insights from large datasets. Communication & Collaboration: Effective interpersonal skills to work in a regional, cross-functional environment and articulate complex ideas clearly. English language proficiency. French language would be an advantage. Adaptability & Growth: Eagerness to learn new technologies, adapt to evolving business needs, and stay updated on industry trends. Location: GRC Athens - Minwos 10-16 Language Requirements: English (Required) Time Type: Full time

Αρμοδιότητες: Ο κάτοχος της θέσης είναι υπεύθυνος για την παρασκευή & πώληση των ροφημάτων/προϊόντων, διαχείριση ταμείου, εξυπηρέτηση πελατών, συνεισφέροντας στην εύρυθμη λειτουργία του καταστήματος. Επιθυμητά προσόντα: ·        Εργασιακή εμπειρία τουλάχιστον 2 ετών σε αντίστοιχη θέση ·        Ικανότητες επικοινωνίας, συνεργασίας, οργάνωσης και διαχείρισης χρόνου ·        Ομαδικότητα, υπευθυνότητα, συνέπεια και προσοχή στη λεπτομέρεια ·        Κάτοχος πιστοποιητικού υγείας σε ισχύ Η εταιρία προσφέρει: ·        Πλήρη απασχόληση ·        Ικανοποιητικό πακέτο αποδοχών ·        Ευχάριστο & δυναμικό περιβάλλον εργασίας Συνεχή εκπαίδευση & προοπτικές εξέλιξης

Υπεύθυνος/η υποστήριξης Μηχανογραφικών Συστημάτων (ERP Coordinator) Αρμοδιότητες: •   Διαχείριση καθημερινών εργασιών υποστήριξης εφαρμογών ERP & συντήρησης των λειτουργιών του Entersoft Business Suite •   Άμεση επικοινωνία με τους εξωτερικούς συνεργάτες/συμβούλους της Entersoft για την βελτιστοποίηση της λειτουργίας του ERP •   Υποστήριξη και επικοινωνία με τους χρήστες, για άμεση επίλυση των προβλημάτων στις ημερήσιες εργασίες τους •   Διαχείριση βάσεων δεδομένων και συντήρηση τους •   Δημιουργία εκτυπώσεων (report) & φορμών παραστατικών Επιθυμητά προσόντα: •   Απόφοιτος/η ΑΕΙ/ΤΕΙ σχολής Πληροφορικής ή/και σχολών Θετικής Κατεύθυνσης •   Τουλάχιστον 3 έτη εργασιακής εμπειρίας σε αντίστοιχη θέση Συμβουλευτικής/Υποστήριξης Συστημάτων ERP •   Θα εκτιμηθεί περαιτέρω γνώση των υποσυστημάτων ενός ERP συστήματος (εμπορικό και λογιστικό κύκλωμα, ηλεκτρονικής πλατφόρμας My Data, κοστολόγηση, αποθήκες κ.λ.π.) •   Πολύ καλή γνώση Entersoft Business Suite & MS-Office Suite •   Καλή γνώση Αγγλικών •   Ικανότητες επικοινωνίας, συνεργασίας, οργάνωσης και διαχείρισης χρόνου •   Ομαδικότητα, υπευθυνότητα, συνέπεια και προσοχή στη λεπτομέρεια Η εταιρία προσφέρει: •   Πλήρη απασχόληση •   Ανταγωνιστικό πακέτο αποδοχών  •   Ευχάριστο & δυναμικό περιβάλλον εργασίας •   Συνεχή εκπαίδευση & προοπτικές εξέλιξης

Ο κάτοχος της θέσης είναι υπεύθυνος για την παρασκευή & πώληση των ροφημάτων / προϊόντων, διαχείριση ταμείου, εξυπηρέτηση πελατών, συνεισφέροντας στην εύρυθμη λειτουργία του καταστήματος. Επιθυμητά προσόντα: ·        Εργασιακή εμπειρία τουλάχιστον 2 ετών σε αντίστοιχη θέση ·        Ικανότητες επικοινωνίας, συνεργασίας, οργάνωσης και διαχείρισης χρόνου ·        Δυνατότητα απασχόλησης σε κυλιόμενο ωράριο ·        Ομαδικότητα, υπευθυνότητα, συνέπεια και προσοχή στη λεπτομέρεια ·        Κάτοχος πιστοποιητικού υγείας σε ισχύ Η εταιρία προσφέρει: ·        Πλήρη απασχόληση ·        Ικανοποιητικό πακέτο αποδοχών ·        Ευχάριστο & δυναμικό περιβάλλον εργασίας Συνεχή εκπαίδευση & προοπτικές εξέλιξης

Αντικείμενο πρακτικής άσκησης: •   Συμμετοχή στην ψηφιακή ενημέρωση HACCP •   Έλεγχος κρίσιμων σημείων ελέγχου  •   Ποιοτικός έλεγχος α’ υλών και τελικών προϊόντων  •   Εφαρμογή της διαδικασίας βαθμονόμησης των οργάνων μέτρησης •   Παρακολούθηση της διαδικασίας των δειγματοληψιών •   Παρακολούθηση εσωτερικών ελέγχων του τμήματος Ποιότητας Επιθυμητά προσόντα: •   Καλή γνώση Αγγλικών •   Καλή γνώση χρήσης προγραμμάτων MS-Office •   Ικανότητες επικοινωνίας, συνεργασίας, οργάνωσης και διαχείρισης χρόνου •   Ομαδικότητα, υπευθυνότητα, συνέπεια και προσοχή στη λεπτομέρεια Η εταιρία προσφέρει: •   Ευχάριστο & δυναμικό περιβάλλον εργασίας •   Συνεχή υποστήριξη & εκπαίδευση