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As a CRM Specialist at Wolt, you’ll play a key role in shaping how millions of users experience our brand through personalized, data-driven communication. You’ll manage CRM initiatives across multiple markets - turning insights into impactful campaigns that drive engagement, retention, and growth.Day-to-day in this role, you’ll:<ul><li>Plan, build, and execute automated and ad-hoc CRM campaigns across email, push, and in-app channels.</li><li>Collaborate with local and global marketing teams to align campaigns with business goals and ensure strong localization.</li><li>Analyze campaign performance, extract insights, and recommend actionable improvements.</li><li>Use AI and automation tools to optimize segmentation, content, and timing for smarter, faster execution.</li><li>Continuously test, learn, and share best practices to enhance CRM performance and customer experience across markets.</li></ul>Our humble expectations<ul><li>2–3 years of experience working in CRM, preferably in tech, eCommerce, or on-demand services.</li><li>Hands-on experience with CRM tools such as Iterable, Salesforce, Braze, or similar.</li><li>Solid understanding of automated lifecycle campaigns and multi-channel communication (email, push, in-app).</li><li>Strong analytical mindset - confident in reading data, identifying insights, and making data-driven decisions.</li><li>Great communication and stakeholder management skills - you’ll work closely with multiple markets and teams.</li><li>A proactive, curious, and collaborative approach, always looking for smarter and more creative ways to engage users.</li></ul>What we offerAt Wolt, you’ll join a diverse, global marketing community where creativity meets technology. You’ll have the chance to:<ul><li>Shape how millions of users across different markets experience Wolt.</li><li>Work with modern CRM and AI-driven tools that allow you to experiment, learn, and grow.</li><li>Collaborate with talented teams across 30+ countries and bring local insight into global impact.</li><li>Take ownership of your projects while being supported by a team that genuinely cares about your success.</li><li>Enjoy a flexible, international work environment that values trust, autonomy, and continuous learning.</li></ul>

CRM Specialist

Are you a CRM enthusiast and have experience in managing and executing campaigns? Do you have an analytical eye when it comes to evaluating campaign performance? If this sounds like you, we’d love to chat!What you’ll be doingAs a CRM Specialist at Wolt, you’ll play a key role in shaping how millions of users experience our brand through personalized, data-driven communication. You’ll manage CRM initiatives across multiple markets - turning insights into impactful campaigns that drive engagement, retention, and growth.Day-to-day in this role, you’ll:<ul><li>Plan, build, and execute automated and ad-hoc CRM campaigns across email, push, and in-app channels.</li><li>Collaborate with local and global marketing teams to align campaigns with business goals and ensure strong localization.</li><li>Analyze campaign performance, extract insights, and recommend actionable improvements.</li><li>Use AI and automation tools to optimize segmentation, content, and timing for smarter, faster execution.</li><li>Continuously test, learn, and share best practices to enhance CRM performance and customer experience across markets.</li></ul>Our humble expectations<ul><li>2–3 years of experience working in CRM, preferably in tech, eCommerce, or on-demand services.</li><li>Hands-on experience with CRM tools such as Iterable, Salesforce, Braze, or similar.</li><li>Solid understanding of automated lifecycle campaigns and multi-channel communication (email, push, in-app).</li><li>Strong analytical mindset - confident in reading data, identifying insights, and making data-driven decisions.</li><li>Great communication and stakeholder management skills - you’ll work closely with multiple markets and teams.</li><li>A proactive, curious, and collaborative approach, always looking for smarter and more creative ways to engage users.</li></ul>What we offerAt Wolt, you’ll join a diverse, global marketing community where creativity meets technology. You’ll have the chance to:<ul><li>Shape how millions of users across different markets experience Wolt.</li><li>Work with modern CRM and AI-driven tools that allow you to experiment, learn, and grow.</li><li>Collaborate with talented teams across 30+ countries and bring local insight into global impact.</li><li>Take ownership of your projects while being supported by a team that genuinely cares about your success.</li><li>Enjoy a flexible, international work environment that values trust, autonomy, and continuous learning.</li></ul>

CRM Specialist (m/f/d)

As our Operations Specialist - Courier Supply, you will be responsible for the supply operations in our region and making sure that couriers have everything needed in order to provide the best quality of service throughout all stages of delivery - from our restaurants &amp; retailers to the customers.In our Operations team, no day is the same, so you need to be self-motivated, driven to succeed, and have excellent interpersonal, and community-building skills!&nbsp;What you'll be doing<ul><li>Identify and suggest new opportunities to improve courier supply through data-driven insights and industry trends.</li><li>Use analytical tools and judgment to balance courier supply and demand, ensuring optimal delivery operations.</li><li>Collaborate with internal teams and external partners (e.g., fleet companies) to align on courier supply goals and strategies.</li><li>Share process improvement ideas and support the development of scalable supply operations.</li><li>Execute and follow up on initiatives prioritized by your manager or team lead, with the opportunity to take ownership of larger projects and workstreams.</li><li>Support the operations supply team in managing courier supply, resolving daily challenges, and ensuring timely deliveries.</li><li>Onboard, retain and grow the number of happy Courier Partners on Wolt’s platform, to ensure a healthy and sustainable delivery operation.</li></ul>Our humble expectations<ul><li>A strong sense of ownership and initiative,&nbsp; you don’t wait to be told what to do, and you’re always looking for ways to improve.</li><li>Excellent interpersonal and communication skills, you enjoy connecting with people and motivating those around you.</li><li>A fast learner who can balance attention to detail with a clear view of the bigger picture.</li><li>A hands-on problem solver who thrives in a fast-paced, ever-changing environment.</li><li>The ability to collaborate effectively across teams and manage relationships with multiple stakeholders.</li><li>Strong analytical thinking and proficiency with tools such as Excel; knowledge of Looker is a plus</li><li>Fluency in Greek and English is required.</li></ul>

Operations Specialist - Courier Supply

Lead and manage Quality Assurance teams<ul><li>Manage the QA team(s) for your designated countries, including administrative tasks and resource planning.</li><li>Ensure adequate headcount and resourcing for all QA activities.</li><li>Supervise and monitor QA performance, particularly grader-related metrics, and take necessary actions to achieve performance targets.</li><li>Aggregate data and insights from audits, providing clear recommendations for improvement.</li></ul>Elevate our quality<ul><li>Lead the local quality assurance efforts, ensuring that all activities are aligned with global quality standards.</li><li>Identify areas of improvement within the QA processes and implement solutions to enhance overall performance.</li><li>Ensure consistency in grading and feedback processes across teams.</li></ul>Turn insights into action<ul><li>Collect and analyze audit data to provide actionable insights into the quality of support operations.</li><li>Monitor KPIs and take proactive steps to address any issues or inconsistencies.</li><li>Support Root Cause Analysis (RCA) for low-CSAT tickets and identify improvement opportunities to reduce dissatisfaction.</li></ul>Collaborate across teams<ul><li>Work closely with Support Operations leadership and other cross-functional teams to ensure alignment on quality objectives.</li><li>Liaise with global QA teams to ensure that local practices adhere to overall company goals and standards.</li><li>Engage with other teams, such as Training and Content, to ensure cohesive quality development initiatives.</li></ul>Audit the auditor:<ul><li>Run the Audit the Auditor (AtA) program, ensuring that quality auditors themselves are performing consistently and accurately.</li><li>Provide feedback and coaching to auditors based on AtA outcomes, driving continuous improvement in the audit process.</li></ul>Continuous improvement<ul><li>Contribute to the development and maintenance of quality improvement initiatives, such as calibrations and workshops, to ensure ongoing skill development in the QA team.</li><li>Regularly review and update quality guidelines and processes to keep them relevant and efficient.</li><li>Drive initiatives to streamline QA workflows and improve operational efficiency.</li></ul>Our humble expectations<ul><li>Proven leadership: You’ve led teams in dynamic support environments, and know how to guide, support, and inspire your team to perform at their best.</li><li>Analytical mindset: You’re confident working with data—spotting trends, interpreting KPIs, and using insights to improve both process and performance.</li><li>Quality systems expertise: You’ve worked with established quality frameworks, and you know how to maintain grading consistency, run calibrations, and facilitate audit cycles that truly move the needle.</li><li>Collaborative approach: You thrive in cross-functional settings and are great at building relationships across teams—from Support Ops to Training and Content.</li><li>Stakeholder management: You’re skilled at bringing people together around shared goals. You can balance different perspectives and ensure quality initiatives support our wider operational strategy.</li><li>Feedback-driven development: You actively seek input—from audit findings to team feedback—and turn it into tangible improvements. You see feedback as an opportunity to elevate both your team and the customer experience.</li><li>Clear communication: You can explain complex findings in a simple, actionable way. You’re comfortable presenting to different audiences and know how to tailor your message to get buy-in.</li><li>Detail-oriented with a big-picture view: You can zoom in to refine a grading form, and zoom out to think about how quality fits into our long-term goals.</li><li>Ownership &amp; accountability: You take responsibility for outcomes and are driven to continuously improve. When something’s not working, you dig into the why and make a plan to fix it.</li></ul>

Regional Quality Development Lead

As Team Lead, you’ll drive Wolt’s growth in the retail segment by leading a team and building relationships with major grocery retailers. You’ll combine leadership, strategic thinking, and hands-on sales with C-level engagement to position Wolt as the partner of choice for omni-channel growth.Day-to-day in this role you’ll:<ul><li>Create a positive team environment that supports development and performance</li><li>Lead by example by demonstrating Wolt’s values and behaviors</li><li>Build and manage a pipeline of potential partnerships at both store and enterprise level</li><li>Develop and strengthen relationships with key retail merchants, positioning Wolt as a strategic partner in their omni-channel strategy</li><li>Engage in senior-level and C-level discussions with leading retailers to build long-term partnerships</li><li>Contribute to refining the local sales strategy to accelerate Wolt’s retail market entry and penetration</li><li>Make data-driven business decisions, ensuring profitable and sustainable partner terms</li><li>Collaborate with leadership and cross-functional teams, including Product, Analytics, Marketing, Operations, and Support, to deliver winning solutions</li><li>Define and implement OKRs for the local Grocery Sales team</li><li>Provide regular performance feedback, coaching, and mentorship to team members</li></ul>Our humble expectations&nbsp;<ul><li>6–8 years of experience in B2B field sales, ideally in marketplaces, tech, or hospitality.</li><li>2–4 years leading sales teams: hiring, onboarding, coaching, and guiding performance toward clear goals.</li><li>Owned regional acquisition plans and KPIs, setting meaningful targets and holding your team accountable.</li><li>Built repeatable sales processes and championed CRM hygiene, pipeline discipline, and reliable forecasting.</li><li>Negotiated with senior retail partners and structured win-win deals that balance partner value and solid unit economics.</li><li>Made data-driven decisions, blending local know-how with performance dashboards and weekly insights.</li><li>Collaborated closely with onboarding, support, and marketing teams to remove friction and deliver smooth, on-time launches.</li><li>Fostered a strong, supportive team culture, offering clear direction, giving feedback early and often, and creating a low-ego, high-ownership environment.</li><li>Communicated clearly and confidently in both English and Greek.</li></ul>What we offer<ul><li>💸 Strong remuneration package– A highly competitive compensation package, including base salary and variables.</li><li>🍔 Wolt Perks – Discounts on your Wolt orders for restaurant and retail shops.</li><li>💼Health Insurance - Private health insurance is part of the compensation package.</li><li>🚘Transportation - Company car provided for this role.</li><li>💻Work equipment - We set you up to success with our cutting-edge, work equipment.</li></ul>Why you’ll love it<ul><li>🚀Global and growing fast: Be part of a fast-moving scaleup</li><li>🤩Ride of a lifetime: Accelerate your career and build your sales skills&nbsp;</li><li>💪Instant impact: Take ownership and make a difference</li><li>💙Big hearts and small egos: Surround yourself with smart, friendly people</li></ul>

Sales Team Lead

Now, we’re looking for a Senior Product Marketing Manager to join our Global B2B Marketing team, focusing on bringing our B2B products to market globally. This is a chance to make a meaningful impact by helping our partners grow and shaping how our products are positioned across multiple markets.What you’ll be doingAs Senior Product Marketing Manager, you’ll work at the intersection of product, sales, and marketing to bring new and existing B2B products to market and drive adoption, with emphasis on Wolt’s advertising suite of products. You’ll help craft compelling stories around our products, enable our commercial teams with the right tools, and uncover opportunities for growth and cross-sell.Day-to-day in this role you’ll<ul><li>Develop and refine product positioning and messaging that resonate with key audiences and align with business goals.</li><li>Develop sales enablement materials and product training to ensure successful adoption.</li><li>Create and execute go-to-market plans for new features and product launches.</li><li>Partner with product, sales, and marketing teams to drive adoption and awareness across markets.</li><li>Turn complex product capabilities into simple, engaging stories that win over both business owners and senior executives.</li><li>Conduct market and competitive research to identify opportunities and trends.</li><li>Collaborate with content and demand generation teams to build impactful campaigns and materials.</li><li>Track product performance and customer feedback, turning insights into actionable improvements.</li><li>Manage, develop, mentor, and lead a team of B2B product marketing managers</li></ul>Our humble expectations<ul><li>Very strong experience in product marketing, ideally within B2B tech, Adtech, Advertising, SaaS, or marketplace environments.</li><li>Very strong proficiency in creating sales enablement material and marketing collateral, at a global scale, efficiently.&nbsp;</li><li>Proven ability to take products to market and manage cross-functional GTM projects.</li><li>Strong storytelling and communication skills—able to translate technical features into customer benefits.</li><li>Data-driven and strategic mindset, with strong project management skills.</li><li>Experience working with sales, marketing, and product teams across global or regional markets.</li><li>A positive, proactive attitude and comfort working in a fast-paced, evolving environment.</li><li>Excellent written and spoken English.</li></ul>What we offer<ul><li>The opportunity to build something meaningful and global, surrounded by kind and ambitious people.</li><li>A chance to shape how Wolt’s B2B products reach and impact businesses across markets.</li><li>Lots of learning, growth, and ownership in a high-growth tech environment.</li><li>Competitive salary and benefits, including eligibility for our long-term incentive plan.</li><li>A genuinely supportive culture that values diversity, curiosity, and getting better every day.</li></ul>

Senior Product Marketing Manager

Senior Product Marketing Manager (m/f/d)

We’re looking for a senior Strategy &amp; Operations Manager to drive the next phase of Wolt’s consumer growth. In this role, you’ll own global growth and marketing strategy end-to-end — from defining the right opportunities, to shaping investment frameworks, to ensuring measurable business impact.You’ll operate as a strategic advisor and execution leader, partnering with Global Marketing, Finance, and Regional Leadership to optimize how we acquire, retain, and engage users worldwide.This is a high-visibility role with direct influence on how Wolt invests for long-term growth efficiency and market leadership.You will:<ul><li>Lead global strategy execution across growth and marketing, driving outcomes in acquisition, engagement, retention, and ROI.</li><li>Translate company goals into actionable priorities and measurable results across regions.</li><li>Design and scale investment frameworks that guide marketing resource allocation and efficiency.</li><li>Run business reviews and performance rhythms to ensure alignment and accountability across teams.</li><li>Partner cross-functionally with Marketing, Analytics, Product, and Finance to drive data-led decisions.</li><li>Lead acceleration initiatives that improve performance through experimentation and best-practice sharing.</li><li>Deliver executive-ready insights that inform strategic decisions at the highest levels of the organization.</li></ul>You have:<ul><li>7–10 years of experience in strategy, operations, consulting, or finance, ideally in consumer tech, marketplaces, or digital marketing.</li><li>Proven ability to own and deliver large-scale, cross-functional initiatives with measurable impact.</li><li>Strong analytical and strategic problem-solving skills; advanced Excel and comfort with SQL or equivalent tools.</li><li>Demonstrated ability to influence and align senior stakeholders across global teams.</li><li>Excellent communication skills — able to synthesize complex analysis into clear, actionable insights.</li><li>A bias toward structured execution, impact, and adaptability in fast-moving environments.</li><li>Fluency in English.</li></ul>You’ll make an impact by:<ul><li>Driving Wolt’s consumer growth and marketing performance globally through end-to-end strategy and execution.</li><li>Creating scalable frameworks that improve how we plan, invest, and measure success.</li><li>Shaping high-stakes decisions that influence Wolt’s long-term growth trajectory.</li><li>Acting as a trusted partner to global leadership, connecting data, strategy, and execution to tangible business outcomes.</li></ul>

Strategy & operations Manager, Marketing

Newrest Hellas is seeking a high-performing and results-driven Area Manager to oversee and elevate the operational and commercial performance of its retail network. This role is ideal for a strategic leader who excels in fast-paced environments, drives team excellence, and ensures consistent delivery of Newrest’s global standards.Key Responsibilities<ul><li>Lead and manage the operational performance of multiple retail locations.</li><li>Ensure consistent compliance with Newrest standards in quality, hygiene, food safety, and customer experience.</li><li>Monitor and analyze KPIs, driving continuous improvement and commercial growth.</li><li>Develop, motivate, and support store managers and frontline teams to achieve optimal performance.</li><li>Implement initiatives that enhance efficiency, cost control, and overall productivity.</li><li>Serve as the key communication link between retail teams and headquarters.</li><li>Resolve operational issues swiftly, ensuring smooth day-to-day operations.</li><li>Maintain a unified, premium, customer-centric experience across all locations.</li></ul>ProfileRequired Qualifications<ul><li>3–5 years of proven experience in multi-site management (catering, retail, hospitality, or similar sectors).</li><li>Strong leadership presence with the ability to guide, inspire, and develop diverse teams.</li><li>Commercially minded with strong analytical and KPI-driven decision-making skills.</li><li>Excellent communication, coaching, and people-management abilities.</li><li>Solid knowledge of hygiene, food safety, and operational excellence protocols.</li><li>High proficiency in office tools and operational/reports systems.</li><li>Valid driving license&nbsp;</li></ul>What We Offer<ul><li>Competitive compensation package with performance-based progression.</li><li>Career growth opportunities within a global, rapidly expanding organization.</li><li>A dynamic, modern, and supportive work environment.</li><li>Continuous training, upskilling, and access to international operational expertise.</li><li>A culture that rewards initiative, accountability, and outstanding performance.</li></ul>

Area Manager

Η&nbsp;Newrest Hellas, μέλος του διεθνούς Ομίλου&nbsp;Newrest, μίας από τις μεγαλύτερες εταιρείες catering παγκοσμίως με παρουσία σε&nbsp;56 χώρες, αναζητά&nbsp;ενεργά και υπεύθυνα άτομα&nbsp;για τη θέση&nbsp;Βοηθού Μπουφέ&nbsp;στα σημεία εξυπηρέτησής της στην&nbsp;Αττική.Οι διαθέσιμες θέσεις αφορούν:<ul><li>Κέντρο Αθήνας</li><li>Περιοχή Λ. Καβάλας (Δυτική Αττική)</li><li>Κεντρικές εγκαταστάσεις της εταιρείας στα Σπάτα (Ανατολική Αττική)</li></ul>Η τοποθέτηση των υποψηφίων θα γίνεται&nbsp;με βάση την περιοχή κατοικίας τους, ώστε να εξασφαλίζεται ευκολία πρόσβασης και ισορροπία στην καθημερινότητα.Καθήκοντα :<ul><li>Προετοιμασία και σερβίρισμα καφέδων, ροφημάτων και ελαφριών γευμάτων.</li><li>Ευγενική, επαγγελματική και αποτελεσματική εξυπηρέτηση πελατών.</li><li>Διατήρηση καθαριότητας και οργάνωσης στον χώρο του μπουφέ.</li><li>Αναπλήρωση και φροντίδα προϊόντων, με βάση τα πρότυπα ποιότητας της εταιρείας.</li></ul>ProfileΑπαραίτητα Προσόντα :<ul><li>Προϋπηρεσία σε παρόμοια θέση θα θεωρηθεί πλεονέκτημα.</li><li>Ικανότητα προετοιμασίας καφέδων &amp; ροφημάτων.</li><li>Επικοινωνιακές δεξιότητες, ευχάριστη προσωπικότητα και ομαδικό πνεύμα.</li><li>Βασικές γνώσεις υγιεινής και ασφάλειας τροφίμων.</li></ul>Η εταιρεία προσφέρει:<ul><li>Σταθερό πρωινό ωράριο.</li><li>Ανταγωνιστικό πακέτο αποδοχών&nbsp;και σταθερή εργασιακή σχέση.</li><li>Τοποθέτηση κοντά στην περιοχή κατοικίας σας&nbsp;(Κέντρο, Δυτική ή Ανατολική Αττική).</li><li>Εκπαίδευση, συνεχή υποστήριξη και δυνατότητες επαγγελματικής εξέλιξης.</li><li>Φιλικό, οργανωμένο και σύγχρονο εργασιακό περιβάλλον&nbsp;σε μια διεθνή εταιρεία με σεβασμό στους ανθρώπους της.</li></ul>

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