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Intellectica is seeking a&nbsp;Technical Project Manager&nbsp;on behalf of its client, a digital solutions company in the media-tech, publishing, and platform services space based in Athens, Greece. Reporting to the Production Director, the ideal candidate will drive project execution to ensure timely, high-quality delivery aligned with business priorities and will be responsible for aligning product development efforts with customer needs, market trends, and strategic objectives.Key activities and responsibilities of this role include:<ul><li>Aligning product development with customer needs, market trends, and strategic business goals</li><li>Owning end-to-end project delivery across the full software lifecycle — from requirements gathering and scoping to QA, deployment, and post-launch evaluation</li><li>Managing project scopes, schedules, and resource allocation across simultaneous initiatives</li><li>Translating product and business objectives into actionable project plans with clear milestones</li><li>Driving effective cross-functional collaboration between engineering, product, design, and QA teams</li><li>Tracking progress using project management tools and frameworks (Agile, Scrum, or hybrid methodologies)</li><li>Proactively identifying risks, bottlenecks, and mitigation strategies to ensure smooth delivery</li><li>Overseeing release readiness, including QA sign-off, deployment scheduling, and stakeholder communications</li><li>Communicating status updates, risks, and dependencies effectively to both technical and non-technical stakeholders</li><li>Enforcing standards for documentation, change control, and knowledge transfer across project teams</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Computer Engineering or related field</li><li>At least 5 years of experience managing software product development in a technical project management role</li><li>Strong technical fluency; able to engage confidently with engineers across architectures, APIs, and code workflows (hands-on experience is a plus but not required)</li><li>Proven experience in leading cross-functional teams</li><li>Solid understanding of modern software development methodologies and architectural frameworks</li><li>Experience with mobile and web ecosystems</li><li>Strong documentation skills</li><li>Fluent in both English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Strong leadership and project management skills</li><li>Excellent communication and stakeholder management</li><li>Adaptability to evolving technology trends</li><li>Strategic and analytical thinking and decision-making ability</li><li>Innovation-focused and results-oriented</li><li>Proven ability to manage delivery at platform or product-suite level</li><li>Structured thinker with delivery-focused mindset</li><li>Comfort working in fast-paced, client-facing environments</li></ul>

Technical Project Manager int-0328

Intellectica is recruiting an&nbsp;Engineering &amp; Services Development Manager&nbsp;on behalf of a subsidiary of a group of companies with over 20 years of experience in electricity generation and supply from Renewable Energy Sources. The subsidiary is a fast-growing technology company based in Athens, Greece, leading innovation in the sustainable mobility sector through cutting-edge EV charging infrastructure and digital services. Reporting directly to the CEO, the successful candidate will be responsible for leading the development of the company’s core digital platform and service offerings, managing the Platform Development &amp; Services team — including software engineers and product/service managers — and shaping the company’s technical roadmap.Key activities and responsibilities of this role include:<ul><li>Developing and executing the product and services strategy across the EV solutions portfolio</li><li>Designing commercial specifications for new offerings, both in-house and through strategic partnerships</li><li>Conducting user and market research to enhance platform functionality and user experience</li><li>Introducing innovative technology solutions for public charging and connected devices</li><li>Defining business and technical requirements to support product planning and commercial alignment</li><li>Designing the platform’s system architecture using service-oriented and cloud-native principles</li><li>Overseeing the implementation of technical solutions, ensuring quality, security, and scalability</li><li>Embedding cybersecurity principles throughout the software development lifecycle</li><li>Establishing and maintaining CI/CD pipelines, automated testing, and debugging processes</li><li>Leading and mentoring cross-functional engineering and services teams to drive performance and innovation</li><li>Ensuring continuous technical training and skills development across the team</li><li>Providing day-to-day technical guidance and problem-solving support to software engineers</li><li>Collaborating with external partners to integrate third-party EV chargers and technologies into the platform</li><li>Aligning platform development with commercial objectives and strategic EV partnerships</li><li>Monitoring and managing project delivery timelines and budgets</li><li>Tracking and reporting performance against key KPIs (e.g., platform uptime, user satisfaction, market growth, issue resolution speed)</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Computer Science, Engineering or a related field</li><li>At least 5 years of experience in a similar managerial role, combining software development and technical leadership</li><li>Proven experience in leading cross-functional teams and managing platform or service development roadmaps</li><li>Strong coding background in Python and JavaScript</li><li>Solid experience with modern cloud environments (e.g., Azure, AWS) and cloud-native technologies</li><li>Familiarity with operating systems, databases, DevOps practices, and deployment pipelines</li><li>Strong understanding of software quality assurance, system security, and cyber-resilience standards</li><li>Fluent in both English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Strong leadership and project management skills</li><li>Adaptability to evolving technology trends</li><li>Strategic and analytical thinking and decision-making ability</li><li>Innovation-focused and results-oriented</li><li>An engineering mindset above all</li></ul>

Engineering & Services Development Manager int-0305

Intellectica is seeking a highly motivated and experienced&nbsp;Datacenter Engineer&nbsp;on behalf of a leader in the global mobility industry. Based in Athens, Greece, and reporting to the IT Infrastructure Manager, the successful candidate will play a key role in designing, implementing, operating, and optimizing the company’s datacenter infrastructure.Key activities and responsibilities of this role include:<ul><li>Designing, implementing, and managing the company’s on-premises datacenter infrastructure, ensuring optimal performance, security, and scalability</li><li>Monitoring and maintaining server hardware, storage systems, and network components, utilizing tools such as Nagios and Grafana</li><li>Administering virtualization technologies, particularly Microsoft Hyper-V, and support hybrid cloud integrations where necessary</li><li>Configuring, maintaining, and troubleshooting x86-based server hardware, storage solutions (SAN, NAS, DAS), and networking components</li><li>Managing and optimizing backup and disaster recovery strategies using tools like Veeam and NetBackup to ensure business continuity</li><li>Overseeing network administration, including VLANs, firewalls, and IP management, ensuring a secure and efficient infrastructure</li><li>Automating infrastructure processes through scripting (Bash, Python, PowerShell) and configuration management tools (Ansible, Puppet, Chef)</li><li>Collaborating with security teams to implement and maintain compliance with data protection regulations (GDPR, SOC 2) and security best practices</li><li>Participating in IT infrastructure projects, system integration testing, and the development of technical documentation</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>University Degree in Information Systems, Computer Engineering, or a related field</li><li>Certifications such as Cisco CCNP, CompTIA Network+, or Azure Solutions Architect are highly desirable</li><li>5-7 years&nbsp;of experience in datacenter engineering, system administration, or IT Infrastructure management</li><li>Hands-on experience working&nbsp;in a datacenter environment, with a strong focus on&nbsp;on-premises infrastructure</li><li>Proficiency in server hardware, virtualization, storage management, and networking technologies</li><li>Experience with backup and disaster recovery planning, including recovery testing and implementation</li><li>Familiarity with data security measures, including encryption, network segmentation, and firewall management</li><li>Fluency in both English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Detail-oriented and proactive problem-solver</li><li>Strong teamwork and collaboration abilities</li><li>Effective time management and multitasking skills</li><li>Clear and concise communication skills</li><li>Adaptability to evolving technology trends</li></ul>Benefits provided by the company:<ul><li>Competitive compensation package and bonus scheme</li><li>Health and life insurance</li><li>Pension plan program</li><li>Monthly Miles for coffee and snacks</li><li>Friendly and dynamic working environment</li></ul>

Datacenter Engineer int-0299

Intellectica is seeking a&nbsp;Senior Presales Engineer&nbsp;on behalf of its client, a leading cloud solutions provider and digital transformation company with a strong presence in Greece, Central, and Eastern Europe. The company is a top-tier Microsoft Cloud Partner with multiple Advanced Specializations and Fast Track Ready certification. Based in Athens, Greece, and reporting directly to the Sales Manager, the ideal candidate will drive sales by leveraging deep technical expertise, engaging with customers, and demonstrating the value of Microsoft solutions.Key activities and responsibilities of this role include:<ul><li>Managing public tenders from initiation to completion, ensuring full compliance and optimizing bid success</li><li>Collaborating with the Technical Delivery and Sales teams to design, integrate, and propose Microsoft (MS365, Azure) solutions</li><li>Developing and delivering high-impact technology proposals, defining project scopes, deliverables, and work plans</li><li>Engaging with executive stakeholders to cultivate and maintain strong business relationships</li><li>Advising customers on optimal products and services to meet their specific needs</li><li>Preparing reports and presentations, analyzing data, and providing strategic insights and recommendations</li><li>Strengthening customer relationships to support service expansion and adoption</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Computer Science or a related field; Cloud Technical Certifications are highly desirable</li><li>Minimum of three years of hands-on experience in&nbsp;pre-sales&nbsp;within the technology consulting or IT solutions sector</li><li>Extensive experience working with the&nbsp;public sector and public tenders</li><li>Strong understanding of public procurement processes and legal frameworks</li><li>Experience in both cloud and on-premises environments is a significant advantage</li><li>Proficiency in Microsoft Office Suite</li><li>Fluency in both English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Exceptional communication and interpersonal skills</li><li>Strong understanding of sales techniques and effective problem-solving abilities</li><li>Demonstrated discretion, reliability, and professionalism</li><li>Customer-centric mindset, with a strong focus on results</li><li>Problem solving skills with the ability to identify challenges and contribute to solutions within a team</li></ul>Benefits provided by the company:<ul><li>Laptop, screens, mobile phone (with unlimited data and voice plan) and software tools</li><li>Private health insurance</li><li>Hybrid work model</li><li>Flexible working policy</li><li>Continuous learning and development opportunities</li><li>Structured career development plan</li><li>Employee referral bonus program</li></ul>

Senior Presales Engineer int-0297

Based in Aspropyrgos, Attiki and reporting directly to the company’s COO, this role focuses on IT support, ERP system (SoftOne) management, and business reporting using data analytics. The successful candidate will collaborate with an external IT partner and internal teams to ensure smooth system operations, security, and accurate business reporting.Key activities and responsibilities of this role include:<ul><li>Managing and maintaining the ERP system (SoftOne), ensuring smooth functionality and resolving user concerns</li><li>Analyzing data from the ERP system to provide actionable insights on department performance and overall business efficiency</li><li>Developing and maintaining business reports for all departments using SQL, BI tools, and Power BI</li><li>Implementing and optimizing data analytics solutions to improve reporting accuracy and decision-making</li><li>Collaborating with an external IT service provider to ensure effective system support and troubleshooting</li><li>Providing IT support to company users, troubleshooting hardware, software, and network issues</li><li>Monitoring and enhancing IT security measures to protect company data and infrastructure</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Degree, diploma, or certification in Computer Science, Statistics, Information Technology, or a related field</li><li>Hands-on experience with ERP systems, particularly&nbsp;SoftOne</li><li>Proficiency in SQL, Power BI, and Excel for data analysis and reporting</li><li>Understanding of IT security best practices and system administration</li><li>Completed military obligations (if applicable)</li></ul>Core competencies of a successful candidate:<ul><li>Attention to detail and accuracy in data and reporting</li><li>Analytical mindset with problem-solving skills</li><li>Effective collaboration with different departments</li><li>Strong organizational and time management abilities</li><li>Commitment to high-quality, results-driven work</li></ul>

ERP & IT Support Analyst int-0283

Location: Remote (Greece-based) | Company HQ: Madrid, SpainNN Digital Hub is a subsidiary company of Nationale Nederlanden Group located in Madrid, Spain.&nbsp;We deliver IT services and solutions for the different international Business Units from Nationale Nederlanden GroupOur objective is to create, deliver and maintain insurance product management solutions, as service propositions to enable any agent (linked or direct), machine or company to create and sell insurance products in Europe in an automated way and real time.We are looking for an experienced Product Configurator in Greece to join our fully remote team. You will be working in an international team, with occasional travel to our business units.What is the purpose/mission of the position?The purpose of the position is to be the expert that configures and implements new product or modifications regarding existing products in our back-end systems. This person will work extensively with technical and product colleagues to maintain an optimal data structure in our systems, also product configurator should be investigating competitors behaviors in terms of products or services.What are the tasks that you’ll perform?<ul><li>Develop, maintain and configure in our system all products, product features and business rules regarding products for our customer proposition with a multi-country usability perspective.</li><li>Product system structure ownership considering company, stakeholders and customers perspectives</li><li>Product monitoring and improvement in INSIS</li><li>Support and collaborate with other BU’s or partners product teams.</li><li>Understands and advices of usage of the system and maintain a simple structure within the system.</li><li>Investigate and discover market trends in terms of new coverages, services and best practices regarding products development.</li><li>Business knowledge in terms of products and sales strategy in order to apply them in the product development/configuration part.</li></ul>What are we looking for?<ul><li>Bachelor’s degree, Master of science, completed studies in business administration or IT</li><li>Business processes configuration</li><li>Database knowledge (SQL/Oracle)</li><li>Have 3+ years hands-on experience in similar roles.</li><li>Good written and verbal communication skills (English).</li><li>Good in analytical thinking for translating requirements into functional and technical solutions</li><li>Customer focus</li></ul>What do we offer?As part of our Employee Experience, we offer you a range of competitive benefits that are available to you in order to improve the physical, mental, and professional wellbeing of our workers. Among the benefits are:<ul><li>Remote work model – this role is fully remote from Greece.</li><li>Starting financial aid so you can equip your work space at home</li><li>Allowance and telework allowance</li><li>Flexible working hours and 2 months of shortened working hours in summer so you can fully take advantage of your time</li><li>We provide a life insurance and a pension plan for all our employees</li><li>We establish objectives bonus as a performance reward</li><li>You can get to the office as you please. We have a free parking lot for cars, motorbikes, electric cars with chargers, and bikes.</li><li>Get to know our flexible retribution facilities such as transport card, nursery checks, health insurance with Sanitas, trainings…</li><li>We care about people. That is why we are involved in society by facilitating volunteer actions and time to all our employees.</li><li>We are digital and we love technology. Also, every team works under agile methodology.</li></ul>If you are a passionate and experienced Product Configurator looking for an exciting opportunity to work in a dynamic and challenging remote environment, we encourage you to apply for this position. We are waiting for you!Please submit your CVs in English language.

Product Configurator

You'll design, develop, and maintain RESTful APIs and n-tier applications using .NET C#. Your day-to-day will involve working with tools like Microsoft SQL, Azure Functions, Web API, and Azure Service Bus to create top-notch software that drives our products forward. If you’re passionate about building and enhancing tech solutions, keep reading!&nbsp;&nbsp;Day-to-day:&nbsp;<ul><li>Develop and maintain robust and scalable .NET applications using C#.&nbsp;</li></ul><ul><li>Implement and maintain RESTful APIs to support various client applications.&nbsp;</li></ul><ul><li>Work with n-tier architecture to ensure separation of concerns and scalability.&nbsp;</li></ul><ul><li>Assist in designing and optimizing Microsoft SQL databases, ensuring data integrity and performance.&nbsp;</li></ul><ul><li>Develop and manage Azure Functions for serverless computing and event-driven tasks.&nbsp;</li></ul><ul><li>Create and maintain Web APIs and Microservices to support frontend applications and external integrations.&nbsp;</li></ul><ul><li>Utilize messaging solutions such as Azure Service Bus or Event Grid for efficient service communication.&nbsp;</li></ul><ul><li>Collaborate with cross-functional teams to gather requirements, design solutions, and ensure successful implementation.&nbsp;</li></ul><ul><li>Write clean, maintainable, and well-documented code following best practices and coding standards.&nbsp;</li></ul><ul><li>Participate in code reviews and provide constructive feedback to peers.&nbsp;</li></ul><ul><li>Troubleshoot and resolve technical issues and performance bottlenecks.&nbsp;</li></ul><ul><li>Stay updated with the latest industry trends and technologies to continuously improve our solutions.&nbsp;</li></ul>&nbsp;Qualifications:&nbsp;<ul><li>Bachelor’s degree in computer science, Engineering, or related field (or equivalent experience).&nbsp;</li></ul><ul><li>Minimum 2 years (for mid-level), 5 (for senior level) of hands-on experience in .NET development with C#.&nbsp;</li></ul><ul><li>Solid experience with RESTful APIs and microservices architecture.&nbsp;</li></ul><ul><li>A good grasp of n-tier architecture design and implementation.&nbsp;</li></ul><ul><li>Proficiency in Microsoft SQL, including database design and optimization.&nbsp;</li></ul><ul><li>Familiarity with Azure Functions and cloud services.&nbsp;</li></ul><ul><li>Experience in developing and managing Web APIs.&nbsp;</li></ul><ul><li>Basic knowledge of message queuing technologies like Azure Service Bus.&nbsp;</li></ul><ul><li>Understanding of Agile/Scrum methodologies and best practices.&nbsp;</li></ul><ul><li>Strong problem-solving skills, attention to detail, and teamwork abilities.&nbsp;</li></ul><ul><li>The ability to juggle multiple tasks and work independently.&nbsp;</li></ul>&nbsp;Bonus points for:&nbsp;<ul><li>Experience with other cloud platforms, particularly Azure Cloud.&nbsp;</li></ul><ul><li>Knowledge of additional programming languages and frameworks.&nbsp;</li></ul><ul><li>Familiarity with DevOps practices and CI/CD pipelines.&nbsp;</li></ul><ul><li>Experience with containerization technologies like Docker and Kubernetes.&nbsp;</li></ul>&nbsp;Personal Profile:&nbsp;<ul><li>Positive mindset &amp; can-do attitude.&nbsp;</li></ul><ul><li>Ownership &amp; self-motivation.&nbsp;</li></ul><ul><li>Ability to multitask &amp; delivery on time adhoc tasks.&nbsp;</li></ul><ul><li>Customer centricity &amp; team spirit.&nbsp;</li></ul><ul><li>Excellent oral and written communication skills.&nbsp;</li></ul><ul><li>Excellent analytical and problem-solving ability.&nbsp;</li></ul><ul><li>IT Security &amp; risk awareness&nbsp;</li></ul><ul><li>Attention to detail.&nbsp;</li></ul>&nbsp;What we offer:&nbsp;<ul><li>Extensive training opportunities - on-demand and on-site options, webinars, seminars, and fully covered certifications&nbsp;</li></ul><ul><li>Partnership with multiple educational institutions across Greece for advanced education&nbsp;</li></ul><ul><li>Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need.&nbsp;</li></ul><ul><li>Pension Scheme to secure your financial future and ensure you can plan confidently for the years ahead.&nbsp;</li></ul><ul><li>Well-being and work-life balance, including extra days off and support for working parents.&nbsp;</li></ul><ul><li>One-time budget for home-office equipment to make your work-from-home comfortable.&nbsp;</li></ul><ul><li>Recognition and rewards for excellence, including bonuses and salary increases based on your contribution throughout the year.&nbsp;</li></ul><ul><li>Monthly meal allowance that can be used at supermarkets and cafeterias, including our own offices' cafeteria.&nbsp;</li></ul><ul><li>Recently renovated offices, central location, with easy access</li></ul>

Software Engineer .Net

Digital transformation is a continuous journey, not a once off-event. It needs to be nurtured and grown by talented people who experiment, fail and learn fast and innovate at pace. Currently NN Hellas has several subscriptions in Azure with VMs in them. Under the scope of this project is the redeployment of the existing infrastructure using Terraform and CI/CD pipelines.Your day-to-day:<ul><li>Design, deploy and support the Azure landing zone with Infrastructure as Code principles and tools (such as Terraform, PowerShell, Azure DevOps).</li><li>Maintain the Azure cloud network (connection to on-premises, subscription interconnectivity and firewall).</li><li>Develop standardized building blocks through Terraform.</li><li>Show, demonstrate and document cloud solutions and services for customers.</li><li>Collaborate with (international) engineers from both NN Group and NN Hellas.</li><li>Follow the Agile and DevSecOps way of working.</li></ul>Qualifications:<ul><li>Azure: Azure VMs, Azure Networking, Log Analytics, Azure Automation, Azure Active Directory, other required supporting Azure PaaS services like Key Vaults, PaaS databases, Storage Accounts.</li><li>Azure DevOps: Git Repos, Pipelines.</li><li>Terraform</li><li>Scripting: PowerShell</li><li>Windows: Solid Administration experience</li></ul>Personal Profile:<ul><li>Excellent oral and written communication skills.</li><li>Learning skills.</li><li>Attention to detail.</li><li>Stress tolerance.</li><li>Team player.</li><li>Ability to handle multiple tasks concurrently.</li><li>Excellent organizational / time management skills.</li><li>Security oriented.</li></ul>What we offer:<ul><li>Extensive training opportunities - on-demand and on-site options</li><li>Partnership with multiple educational institutions across Greece for advanced education, with tuition support</li><li>Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need</li><li>Pension Scheme to secure your financial future</li><li>Well-being and work-life balance</li><li>One-time budget for home-office equipment to make your work-from-home comfortable</li><li>Recognition and rewards for excellence</li><li>Monthly meal allowance</li><li>Recently renovated offices, central location, with easy access</li></ul>

DevOps Engineer

Digital transformation is a continuous journey, not a once off-event. It needs to be nurtured and grown by talented people who experiment, fail and learn fast and innovate at pace. Being part of the technology team, the NN Hellas Solution Architect will be responsible for the technical analysis and holistic solution design of future capabilities and features. External dependencies, cross-domain APIs, technical enablers / stories constitute a set of factors to be addressed and expected to be handled accordingly.Your day-to-day:<ul><li>Design and architect end-to-end solutions, review and capture functional and non-functional requirements, be able to detect dependencies, impediments and potential risks. Envision and create technical solutions leveraging NN International recommended platform, application and tools stack.</li><li>Document functional and non-functional requirements and design solutions utilizing enterprise architecture standards. Provide alternatives in the architecture components, configuration and engineering deliverables.</li><li>Drive platform evolution initiatives in the context of introducing new technologies, handling technical debt and improving performance, efficiency and resilience.</li><li>Make technical design decisions that follow the level of detail of how to use/integrate the technology choices defined.</li><li>Produce well-written specifications that document technical design decisions.</li><li>Document solution(s) architecture regarding current application stack.</li><li>Ensure the overall quality and fit of the solution in addition to the overall performance of the application stack.</li><li>Review and sign off to make sure that design is well implemented.</li><li>Contribute in the development process by standardizing engineering deliverables adopting DevOps practices.</li><li>Participate in defining the acceptance criteria to measure engineering deliverables.</li><li>Analyze and design architecture solutions that are 100% aligned with NN group’s and NN Hellas business and IT long term strategy so that we make sure all the system and application architectural components are designed and connected in a way that the approved data and digital vison/strategy is accomplished.</li></ul>Desired Skills/Experience:<ul><li>Proven experience in writing production code</li><li>1 year of experience leading a development team, i.e. responsible for reviewing code written by other, setting dev standards.</li><li>1 year of experience making important architecture and design decisions; such as application of design patterns, and design using third-party components.</li><li>Ability to understand business models.</li><li>Experience designing for cloud computing (Azure).</li><li>Experience working with configuration management and infrastructure changes</li><li>Ability to simplify complex ideas and communicate them with clear, logical thinking.</li><li>Experience rebuilding/redesigning existing products on top of entirely new cloud services.</li><li>Experience writing technical architecture documents.</li><li>Experience in working with agile methodologies / in agile teams</li></ul>Nice-to-have Requirements:<ul><li>Experience in design of baseline architecture and architecture diagrams.</li><li>Experience in modelling based on ArchiMate.</li><li>Have knowledge on business processes. Insurance processes knowledge would be a plus.</li><li>Have knowledge on Salesforce and/or have participated in Salesforce implementation cycle.</li><li>Azure certifications.</li><li>TOGAF certification. A full training program will be provided towards TOGAF certification.</li></ul>Personal Profile:<ul><li>Excellent oral and written communication skills.</li><li>Learning skills.</li><li>Attention to detail.</li><li>Stress tolerance.</li><li>Team player.</li><li>Ability to handle multiple tasks concurrently.</li><li>Excellent organizational / time management skills.</li><li>Security oriented.</li></ul>What we offer:<ul><li>Extensive training opportunities - on-demand and on-site options</li><li>Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need</li><li>Pension Scheme to secure your financial future</li><li>Well-being and work-life balance</li><li>One-time budget for home-office equipment to make your work-from-home comfortable</li><li>Recognition and rewards for excellence</li><li>Monthly meal allowance</li><li>Recently renovated offices, central location, with easy access</li></ul>

Cloud Application Solution Architect

As a Global Service Desk Agent at MSC, your mission is to deliver outstanding IT support to our agencies around the globe. We operate non-stop, ensuring that every IT issue is resolved promptly and efficiently. Your role is crucial in managing incidents to minimize business disruptions. Embrace the challenge of supporting diverse IT tasks and become a key player in our fast-paced, dynamic environment. Key Responsibilities:Incident Resolution: Take ownership of IT incidents assigned to the support team, driving them to a successful resolution.User Support: Offer exceptional assistance to both local and external users encountering IT issues, ensuring their needs are met with professionalism.Collaboration: Liaise with relevant teams to guarantee that support cases receive the highest level of attention and expertise.System Monitoring: Oversee the functionality and performance of various systems, ensuring their optimal operation under the team's vigilant watch.Why Join Us?At MSC, you'll be part of a global team that values innovation, collaboration, and a commitment to excellence. We offer a dynamic work environment where your skills and career can flourish. If you're passionate about IT support and thrive in a diverse and stimulating setting, we want to hear from you! Apply Now to Become a Key Player in Our Global IT Support Team!Required Qualifications: Skills &amp; Requirements: Relevant Education: A diploma or higher in Information Technology or a related field is a plus.Exceptional Communication: Your ability to communicate clearly and effectively is paramount, both in writing and verbally.Customer-Centric Approach: A natural inclination towards understanding and prioritizing user needs is essential.English Proficiency: Fluency in both oral and written English is a must to effectively support our global user base.Tech Savvy: Solid knowledge of Microsoft Office 365 and a general proficiency in IT are crucial.Team Player: An enthusiasm for collaborative work, with a strong sense of community and shared success.Adaptability: Flexibility to work in shifts, covering various global time zones, is vital for this role.&nbsp;Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Global Service Desk Agent

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technical project manager int-0328

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engineering & services development manager int-0305

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datacenter engineer int-0299

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senior presales engineer int-0297

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erp & it support analyst int-0283

Intellectica

product configurator

NN

software engineer .net

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devops engineer

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cloud application solution architect

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global service desk agent

MSC Mediterranean Shipping Company

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