Job Openings - Ελλάδα - Customer Service Call Center 

 

(228 Results)

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skills Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers". We're recognized with awards like "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.  We’re on the lookout for Dutch speaking Customer Service Representatives to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry. We create epic career journeys that empower our people toward greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms. Career growth and personal development This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.  Plus, at Concentrix, there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.  In everything we do, we believe in doing right by and for people—our clients, their customers, our people, our community, and our planet.  As a Customer Service Representative on our team, you will: What you will do in this role Manage inbound calls, emails, or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team targets and call-handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Your qualifications: We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.  Concentrix is a great match if you: Are fluent in Dutch Have proven customer support experience or experience as a client service representative Have good level of English Have strong focus on customer needs and understanding of how customers can behave Have strong communication, problem-solving, and active listening skills Have strong written skills Have the ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Have sense of ownership and pride in your performance and its impact on the company’s success Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we encourage you to apply anyway. We’ll do our best to match you with the right job, whether it’s this one or another role. What's in it for you: We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we'll invest in you to help you reimagine and grow your career.  In this role, we offer benefits that help support your unique lifestyle: Full Relocation Support (including flights, accommodation & transportation) Indefinite contract Competitive remuneration package (14 Salaries/year) 10% monthly performance bonus Daily meal voucher in Up Hellas Mastercard Private health insurance + Dental Care Opportunities for international Career through the Concentrix International Mobility program A challenging working environment Employee events Free gym, well-being activities, and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant Reimagine the best version of you! At Concentrix, we're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when our people thrive, it has a powerful impact on them, their customers, and their clients’ businesses.  If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer  We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. Eligibility to work: In accordance with Greek law, only applicants who are legally authorized to work in EU will be considered for this position.

Κέντρο Εξυπηρέτησης / Call Center
On Site
Permanent
Full Time

The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support. Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills What you’ll be doing at Concentrix Greece: Key Responsibilities: Proactive outreach to the assigned book of business Identify & prioritize revenue growth opportunity with ability to project & forecast revenue based of seasonality and client's priority Consultative Sales: Demonstrate a commitment to consultative sales to achieve client goals. Portfolio Management: Responsible for managing a portfolio of medium business clients to grow their revenue and our client's revenue. Client Needs Analysis: Prioritize outreach plans based on an understanding of clients and their needs. Market Research: Gain a fundamental understanding of industries, market(s), and client business models to customize experiences for local advertisers. Tailored Solutions: Identify sales opportunities and provide clients with tailored solutions to meet their objectives. Product Optimization: Engage with clients proactively and reactively to frequently assess and optimize product performance. Continuous Improvement: Suggest improvements for ad products and customer experiences. Knowledge Development: Develop and maintain expert working knowledge of our advertising solutions and their impact on performance. Experience/Skills Required: Language Proficiency: Fluency in Arabic with a very good command of English (at least B2 level). Digital Marketing Skills: Experience in social media and/or digital marketing will be considered an advantage. Work Ethic: Highly motivated individuals with a strong work ethic are desired. Sales Experience: At least 3 year overall strong sales-oriented outlook, including: Short sales cycles High volume proactive outreach Immediate implementation or adoption of recommended solutions. Delivering exceptional customer experience for a one-touch service model. Ability to perform in a fast-paced environment, having accountability of own metrics and results. Soft Skills: Strong analytical, organizational, and creative thinking skills. Excellent communication and interpersonal skills with a sales-driven approach What we offer:   Indefinite contract Competitive remuneration package (14 Salaries) Opportunities for international Career through our International Mobility program Achievable monthly performance bonus A challenging working environment Employee events Private health insurance + Dental Care 3 euros meal voucher in Up Hellas card per working day Free gym and other well-being activities Enjoy with your co-workers your lunch break at our new Restaurant   You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Κέντρο Εξυπηρέτησης / Call Center
On Site
Permanent
Full Time

Κύριες Αρμοδιότητες Έχει την ευθύνη του κυκλώματος της παραγγελιοληψίας για τα αιτήματα που αναλαμβάνει να φέρει εις πέρας (λήψη παραγγελίας, καταχώρηση, αποστολή και παραλαβή από τον πελάτη στο σωστό χρόνο). Είναι υπεύθυνος/η για την ορθή και γρήγορη εκτέλεση των παραγγελιών από τη λήψη τους έως και την παράδοση στον πελάτη. Διαχειρίζεται τη συνολική επικοινωνία (τηλεφωνική και ηλεκτρονική υποστήριξη) με τον πελάτη και είναι ο κεντρικός άξονας επικοινωνίας του πελάτη μέχρι την ολοκλήρωση της παραλαβής της παραγγελίας. Έχει την ευθύνη της σύνταξης των προσφορών και της ηλεκτρονικής αποστολής τους. Διαχειρίζεται τον όγκο των παραπόνων των πελατών με στόχο τη διασφάλιση της άμεσης επίλυσής τους. Προωθεί άμεσα τα θέματα που χρειάζονται εξειδικευμένη υποστήριξη στο επόμενο επίπεδο ανάλογα με την φύση του αιτήματος. Προτεραιοποιεί (σε περίπτωση έλλειψης) - σε συνεννόηση με τις πωλήσεις και τους Product Managers όταν απαιτείται - τα αποθέματα της εταιρίας προς διάθεση, βάσει των αναγκών των πελατών. Εάν και όποτε κριθεί απαραίτητο, επικοινωνεί με τους πελάτες για να απαντήσει σε ερωτήσεις ή να επιλύσει προβλήματα διάθεσης. Στα πλαίσια αυτού, διατηρεί και την επικοινωνία με την εταιρία courier-μεταφορείς. Ενημερώνεται για τα προϊόντα και τις υπηρεσίες της εταιρίας και για τον ανταγωνισμό, μέσα από τη δομημένη επικοινωνία που έχει αποφασίσει η εταιρία. Τηρεί όλες τις διαδικασίες και λειτουργίες του τμήματος του που επηρεάζουν την ικανοποίηση των πελατών και προτείνει εναλλακτικές όπου απαιτείται. Προφίλ Υποψηφίου Πτυχίο (ΤΕΙ ή ΙΕΚ- ΣΑΕΚ ) Ηλεκτρολόγου Μηχανικού / Μηχανικού Αυτοματισμού / Μηχανικού Βιομηχανικού Σχεδιασμού & Παραγωγής ή αντίστοιχου πεδίου. Εμπειρία 2+ χρόνια σε αντίστοιχη θέση σε εταιρικό περιβάλλον. Εμπειρία στη χρήση ERP/CRM συστημάτων. Άριστη γνώση του MS Office. Εξαιρετική γνώση της Αγγλικής γλώσσας (γραπτή και προφορική). Εξαιρετικές επικοινωνιακές ικανότητες. Υπευθυνότητα, οργάνωση και συνέπεια στην τήρηση χρονοδιαγραμμάτων. Παροχές Πλήρης πενθήμερη απασχόληση (08:30-16:30). Ιδιωτική ασφάλιση υγείας και ατυχημάτων. Bonus βάσει εταιρικής πολιτικής.

Κέντρο Εξυπηρέτησης / Call Center
On Site
Permanent
Full Time
TaskUs - Αγγελίεσ - Θέσεισ Εργασίασ

b2b sales specialist- english / spanish

Θεσσαλονίκη

-
Feb 17, 2025 by 

TaskUs

We are seeking a motivated and results-driven individual to join our team as a B2B Inbound Sales Specialist. This role will primarily involve handling inbound calls and emails from potential business clients, providing information about our products or services, and ultimately closing sales. Duties and Responsibilities Research and Outreach: Conduct thorough research to create targeted outreach materials for high-value prospects in collaboration with Sales Development Representatives (SDRs) and Account Executives (AEs). Initiate contact with potential customers through warm lead calling and responding to inquiries generated from marketing efforts using effective questioning to uncover needs. Lead Qualification and Management: Follow up with marketing-generated leads to qualify as sales opportunities and move solid leads through the sales funnel, connecting them to appropriate sales personnel and arranging meetings. Identify high-potential prospective users or client opportunity and develop an effective engagement strategy.  Maintain and manage client accounts, ensuring a high level of engagement and satisfaction. Customer Engagement: Show understanding and empathy towards customers, assisting them in using the platform effectively and addressing any issues. Provide detailed information on product features, pricing, and payment options while advocating for new products and services through a consultative approach. Follow up with potential customers who expressed interest but did not lead to immediate sales opportunities to nurture and develop relationships.   Collaboration and Feedback: Work cross-functionally with marketing and other teams to escalate urgent or unresolved customer issues, improving targeting and messaging based on insights gathered from customer interactions. Collaborate with the sales team to achieve monthly, quarterly, and annual sales targets while providing feedback on emerging trends in customer needs. Sales Execution: Execute sales plays created by marketing and implement scaled sales strategies to acquire new customers and enhance product adoption and client retention. Own the full sales cycle, from business case development to closing deals while ensuring all customer interactions are meticulously documented within the CRM system. Discover the overall business objectives of clients and effectively articulate our client value proposition to customers by setting up and delivering live demos. Training and Compliance: Participate in training sessions as required and adhere to company policies and procedures. Achieve internal service-level agreements (SLAs) and performance metrics while maintaining high customer satisfaction standards. Reporting: Consistently update activity and contact information within the CRM, supporting weekly reporting efforts and helping to analyze customer interactions.   Competencies and Skills: Business Acumen: Possesses a deep understanding of business practices, enabling the creation of customized solutions that meet complex business needs. Results Orientation: Highly motivated to achieve and exceed sales targets, employing a strategic approach to overcome obstacles and deliver expected outcomes. Excellent Communication and Influencing Skills: Outstanding ability to build and maintain strong customer relationships, offering targeted long-term solutions that align with client requirements. Technical Proficiency: Enthusiastic about technology and skilled at understanding and explaining complex concepts. Adept at developing tailored solutions that meet customer needs. System Adaptability: Proven track record of quickly learning new processes and effectively navigating various systems to improve operational efficiency. Presentation Skills: Proficient in delivering persuasive virtual demonstrations to potential clients, effectively showcasing products and solutions. Language Proficiency: Fluent in English and Italian (C1 level), with strong written and verbal communication abilities. Organizational Skills: Highly organized with excellent time management skills, ensuring timely attention to priorities and customer needs.   We Would Really Like You to Have: Sales Environment Understanding: A strong grasp of the sales landscape and dynamics. Sales Experience: Prior experience in a sales environment is advantageous. Fintech Experience: Familiarity with fintech products or services is a plus. Urgency and Adaptability: Ability to thrive in a fast-paced and ambiguous sales environment. Strong Command of Technology: Proficient in Windows OS, Apple OS X, Microsoft Office Suite, and Google applications. Exceptional Communication Abilities: Excellent verbal and written skills, crucial for addressing customer needs effectively and building rapport. Problem-Solving Skills: Proactive approach to identifying and addressing client needs, with attention to detail. Team Collaboration: Strong team player who actively contributes to departmental initiatives and fosters collaboration. Openness to Feedback and Continuous Improvement: Willingness to learn and grow, demonstrating reliability and honesty. Empathy and Reassurance: Ability to understand customer concerns and provide reassurance effectively. Overall, we are looking for a dependable, adaptable individual who can thrive in a dynamic environment while delivering top-notch customer service and achieving sales excellence.   What can you expect from this role? Competitive salary Comprehensive benefits package Ample opportunities for professional development and learning from various departments A vibrant and inclusive work environment   Are you enthusiastic about sales? If you’re eager to advance your career in this field and enhance your skill set, this is the ideal opportunity for you! We are currently seeking driven Sales professionals to join our team.   How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

Κέντρο Εξυπηρέτησης / Call Center
On Site
Permanent
Full Time
TaskUs - Αγγελίεσ - Θέσεισ Εργασίασ

b2b sales specialist- english / portuguese

Θεσσαλονίκη

-
Feb 17, 2025 by 

TaskUs

We are seeking a motivated and results-driven individual to join our team as a B2B Inbound Sales Specialist. This role will primarily involve handling inbound calls and emails from potential business clients, providing information about our products or services, and ultimately closing sales. Duties and Responsibilities Research and Outreach: Conduct thorough research to create targeted outreach materials for high-value prospects in collaboration with Sales Development Representatives (SDRs) and Account Executives (AEs). Initiate contact with potential customers through warm lead calling and responding to inquiries generated from marketing efforts using effective questioning to uncover needs. Lead Qualification and Management: Follow up with marketing-generated leads to qualify as sales opportunities and move solid leads through the sales funnel, connecting them to appropriate sales personnel and arranging meetings. Identify high-potential prospective users or client opportunity and develop an effective engagement strategy.  Maintain and manage client accounts, ensuring a high level of engagement and satisfaction. Customer Engagement: Show understanding and empathy towards customers, assisting them in using the platform effectively and addressing any issues. Provide detailed information on product features, pricing, and payment options while advocating for new products and services through a consultative approach. Follow up with potential customers who expressed interest but did not lead to immediate sales opportunities to nurture and develop relationships.   Collaboration and Feedback: Work cross-functionally with marketing and other teams to escalate urgent or unresolved customer issues, improving targeting and messaging based on insights gathered from customer interactions. Collaborate with the sales team to achieve monthly, quarterly, and annual sales targets while providing feedback on emerging trends in customer needs. Sales Execution: Execute sales plays created by marketing and implement scaled sales strategies to acquire new customers and enhance product adoption and client retention. Own the full sales cycle, from business case development to closing deals while ensuring all customer interactions are meticulously documented within the CRM system. Discover the overall business objectives of clients and effectively articulate our client value proposition to customers by setting up and delivering live demos. Training and Compliance: Participate in training sessions as required and adhere to company policies and procedures. Achieve internal service-level agreements (SLAs) and performance metrics while maintaining high customer satisfaction standards. Reporting: Consistently update activity and contact information within the CRM, supporting weekly reporting efforts and helping to analyze customer interactions.   Competencies and Skills: Business Acumen: Possesses a deep understanding of business practices, enabling the creation of customized solutions that meet complex business needs. Results Orientation: Highly motivated to achieve and exceed sales targets, employing a strategic approach to overcome obstacles and deliver expected outcomes. Excellent Communication and Influencing Skills: Outstanding ability to build and maintain strong customer relationships, offering targeted long-term solutions that align with client requirements. Technical Proficiency: Enthusiastic about technology and skilled at understanding and explaining complex concepts. Adept at developing tailored solutions that meet customer needs. System Adaptability: Proven track record of quickly learning new processes and effectively navigating various systems to improve operational efficiency. Presentation Skills: Proficient in delivering persuasive virtual demonstrations to potential clients, effectively showcasing products and solutions. Language Proficiency: Fluent in English and Italian (C1 level), with strong written and verbal communication abilities. Organizational Skills: Highly organized with excellent time management skills, ensuring timely attention to priorities and customer needs.   We Would Really Like You to Have: Sales Environment Understanding: A strong grasp of the sales landscape and dynamics. Sales Experience: Prior experience in a sales environment is advantageous. Fintech Experience: Familiarity with fintech products or services is a plus. Urgency and Adaptability: Ability to thrive in a fast-paced and ambiguous sales environment. Strong Command of Technology: Proficient in Windows OS, Apple OS X, Microsoft Office Suite, and Google applications. Exceptional Communication Abilities: Excellent verbal and written skills, crucial for addressing customer needs effectively and building rapport. Problem-Solving Skills: Proactive approach to identifying and addressing client needs, with attention to detail. Team Collaboration: Strong team player who actively contributes to departmental initiatives and fosters collaboration. Openness to Feedback and Continuous Improvement: Willingness to learn and grow, demonstrating reliability and honesty. Empathy and Reassurance: Ability to understand customer concerns and provide reassurance effectively. Overall, we are looking for a dependable, adaptable individual who can thrive in a dynamic environment while delivering top-notch customer service and achieving sales excellence.   What can you expect from this role? Competitive salary Comprehensive benefits package Ample opportunities for professional development and learning from various departments A vibrant and inclusive work environment   Are you enthusiastic about sales? If you’re eager to advance your career in this field and enhance your skill set, this is the ideal opportunity for you! We are currently seeking driven Sales professionals to join our team.   How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

Κέντρο Εξυπηρέτησης / Call Center
On Site
Permanent
Full Time
TaskUs - Αγγελίεσ - Θέσεισ Εργασίασ

b2b sales specialist- german/english

Θεσσαλονίκη

-
Feb 17, 2025 by 

TaskUs

We are seeking a motivated and results-driven individual to join our team as a B2B Inbound Sales Specialist. This role will primarily involve handling inbound calls and emails from potential business clients, providing information about our products or services, and ultimately closing sales. Duties and Responsibilities Research and Outreach: Conduct thorough research to create targeted outreach materials for high-value prospects in collaboration with Sales Development Representatives (SDRs) and Account Executives (AEs). Initiate contact with potential customers through warm lead calling and responding to inquiries generated from marketing efforts using effective questioning to uncover needs. Lead Qualification and Management: Follow up with marketing-generated leads to qualify as sales opportunities and move solid leads through the sales funnel, connecting them to appropriate sales personnel and arranging meetings. Identify high-potential prospective users or client opportunity and develop an effective engagement strategy.  Maintain and manage client accounts, ensuring a high level of engagement and satisfaction. Customer Engagement: Show understanding and empathy towards customers, assisting them in using the platform effectively and addressing any issues. Provide detailed information on product features, pricing, and payment options while advocating for new products and services through a consultative approach. Follow up with potential customers who expressed interest but did not lead to immediate sales opportunities to nurture and develop relationships.   Collaboration and Feedback: Work cross-functionally with marketing and other teams to escalate urgent or unresolved customer issues, improving targeting and messaging based on insights gathered from customer interactions. Collaborate with the sales team to achieve monthly, quarterly, and annual sales targets while providing feedback on emerging trends in customer needs. Sales Execution: Execute sales plays created by marketing and implement scaled sales strategies to acquire new customers and enhance product adoption and client retention. Own the full sales cycle, from business case development to closing deals while ensuring all customer interactions are meticulously documented within the CRM system. Discover the overall business objectives of clients and effectively articulate our client value proposition to customers by setting up and delivering live demos. Training and Compliance: Participate in training sessions as required and adhere to company policies and procedures. Achieve internal service-level agreements (SLAs) and performance metrics while maintaining high customer satisfaction standards. Reporting: Consistently update activity and contact information within the CRM, supporting weekly reporting efforts and helping to analyze customer interactions.   Competencies and Skills: Business Acumen: Possesses a deep understanding of business practices, enabling the creation of customized solutions that meet complex business needs. Results Orientation: Highly motivated to achieve and exceed sales targets, employing a strategic approach to overcome obstacles and deliver expected outcomes. Excellent Communication and Influencing Skills: Outstanding ability to build and maintain strong customer relationships, offering targeted long-term solutions that align with client requirements. Technical Proficiency: Enthusiastic about technology and skilled at understanding and explaining complex concepts. Adept at developing tailored solutions that meet customer needs. System Adaptability: Proven track record of quickly learning new processes and effectively navigating various systems to improve operational efficiency. Presentation Skills: Proficient in delivering persuasive virtual demonstrations to potential clients, effectively showcasing products and solutions. Language Proficiency: Fluent in English and Italian (C1 level), with strong written and verbal communication abilities. Organizational Skills: Highly organized with excellent time management skills, ensuring timely attention to priorities and customer needs.   We Would Really Like You to Have: Sales Environment Understanding: A strong grasp of the sales landscape and dynamics. Sales Experience: Prior experience in a sales environment is advantageous. Fintech Experience: Familiarity with fintech products or services is a plus. Urgency and Adaptability: Ability to thrive in a fast-paced and ambiguous sales environment. Strong Command of Technology: Proficient in Windows OS, Apple OS X, Microsoft Office Suite, and Google applications. Exceptional Communication Abilities: Excellent verbal and written skills, crucial for addressing customer needs effectively and building rapport. Problem-Solving Skills: Proactive approach to identifying and addressing client needs, with attention to detail. Team Collaboration: Strong team player who actively contributes to departmental initiatives and fosters collaboration. Openness to Feedback and Continuous Improvement: Willingness to learn and grow, demonstrating reliability and honesty. Empathy and Reassurance: Ability to understand customer concerns and provide reassurance effectively. Overall, we are looking for a dependable, adaptable individual who can thrive in a dynamic environment while delivering top-notch customer service and achieving sales excellence.   What can you expect from this role? Competitive salary Comprehensive benefits package Ample opportunities for professional development and learning from various departments A vibrant and inclusive work environment   Are you enthusiastic about sales? If you’re eager to advance your career in this field and enhance your skill set, this is the ideal opportunity for you! We are currently seeking driven Sales professionals to join our team.   How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

Κέντρο Εξυπηρέτησης / Call Center
On Site
Permanent
Full Time
TaskUs - Αγγελίεσ - Θέσεισ Εργασίασ

b2b sales specialist - french/english

Θεσσαλονίκη

-
Feb 17, 2025 by 

TaskUs

We are seeking a motivated and results-driven individual to join our team as a B2B Inbound Sales Specialist. This role will primarily involve handling inbound calls and emails from potential business clients, providing information about our products or services, and ultimately closing sales. Duties and Responsibilities Research and Outreach: Conduct thorough research to create targeted outreach materials for high-value prospects in collaboration with Sales Development Representatives (SDRs) and Account Executives (AEs). Initiate contact with potential customers through warm lead calling and responding to inquiries generated from marketing efforts using effective questioning to uncover needs. Lead Qualification and Management: Follow up with marketing-generated leads to qualify as sales opportunities and move solid leads through the sales funnel, connecting them to appropriate sales personnel and arranging meetings. Identify high-potential prospective users or client opportunity and develop an effective engagement strategy.  Maintain and manage client accounts, ensuring a high level of engagement and satisfaction. Customer Engagement: Show understanding and empathy towards customers, assisting them in using the platform effectively and addressing any issues. Provide detailed information on product features, pricing, and payment options while advocating for new products and services through a consultative approach. Follow up with potential customers who expressed interest but did not lead to immediate sales opportunities to nurture and develop relationships.   Collaboration and Feedback: Work cross-functionally with marketing and other teams to escalate urgent or unresolved customer issues, improving targeting and messaging based on insights gathered from customer interactions. Collaborate with the sales team to achieve monthly, quarterly, and annual sales targets while providing feedback on emerging trends in customer needs. Sales Execution: Execute sales plays created by marketing and implement scaled sales strategies to acquire new customers and enhance product adoption and client retention. Own the full sales cycle, from business case development to closing deals while ensuring all customer interactions are meticulously documented within the CRM system. Discover the overall business objectives of clients and effectively articulate our client value proposition to customers by setting up and delivering live demos. Training and Compliance: Participate in training sessions as required and adhere to company policies and procedures. Achieve internal service-level agreements (SLAs) and performance metrics while maintaining high customer satisfaction standards. Reporting: Consistently update activity and contact information within the CRM, supporting weekly reporting efforts and helping to analyze customer interactions.   Competencies and Skills: Business Acumen: Possesses a deep understanding of business practices, enabling the creation of customized solutions that meet complex business needs. Results Orientation: Highly motivated to achieve and exceed sales targets, employing a strategic approach to overcome obstacles and deliver expected outcomes. Excellent Communication and Influencing Skills: Outstanding ability to build and maintain strong customer relationships, offering targeted long-term solutions that align with client requirements. Technical Proficiency: Enthusiastic about technology and skilled at understanding and explaining complex concepts. Adept at developing tailored solutions that meet customer needs. System Adaptability: Proven track record of quickly learning new processes and effectively navigating various systems to improve operational efficiency. Presentation Skills: Proficient in delivering persuasive virtual demonstrations to potential clients, effectively showcasing products and solutions. Language Proficiency: Fluent in English and Italian (C1 level), with strong written and verbal communication abilities. Organizational Skills: Highly organized with excellent time management skills, ensuring timely attention to priorities and customer needs.   We Would Really Like You to Have: Sales Environment Understanding: A strong grasp of the sales landscape and dynamics. Sales Experience: Prior experience in a sales environment is advantageous. Fintech Experience: Familiarity with fintech products or services is a plus. Urgency and Adaptability: Ability to thrive in a fast-paced and ambiguous sales environment. Strong Command of Technology: Proficient in Windows OS, Apple OS X, Microsoft Office Suite, and Google applications. Exceptional Communication Abilities: Excellent verbal and written skills, crucial for addressing customer needs effectively and building rapport. Problem-Solving Skills: Proactive approach to identifying and addressing client needs, with attention to detail. Team Collaboration: Strong team player who actively contributes to departmental initiatives and fosters collaboration. Openness to Feedback and Continuous Improvement: Willingness to learn and grow, demonstrating reliability and honesty. Empathy and Reassurance: Ability to understand customer concerns and provide reassurance effectively. Overall, we are looking for a dependable, adaptable individual who can thrive in a dynamic environment while delivering top-notch customer service and achieving sales excellence.   What can you expect from this role? Competitive salary Comprehensive benefits package Ample opportunities for professional development and learning from various departments A vibrant and inclusive work environment   Are you enthusiastic about sales? If you’re eager to advance your career in this field and enhance your skill set, this is the ideal opportunity for you! We are currently seeking driven Sales professionals to join our team.   How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

Κέντρο Εξυπηρέτησης / Call Center
On Site
Permanent
Full Time
TaskUs - Αγγελίεσ - Θέσεισ Εργασίασ

b2b sales specialist- english / italian

Θεσσαλονίκη

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Feb 17, 2025 by 

TaskUs

We are seeking a motivated and results-driven individual to join our team as a B2B Inbound Sales Specialist. This role will primarily involve handling inbound calls and emails from potential business clients, providing information about our products or services, and ultimately closing sales. Duties and Responsibilities Research and Outreach: Conduct thorough research to create targeted outreach materials for high-value prospects in collaboration with Sales Development Representatives (SDRs) and Account Executives (AEs). Initiate contact with potential customers through warm lead calling and responding to inquiries generated from marketing efforts using effective questioning to uncover needs. Lead Qualification and Management: Follow up with marketing-generated leads to qualify as sales opportunities and move solid leads through the sales funnel, connecting them to appropriate sales personnel and arranging meetings. Identify high-potential prospective users or client opportunity and develop an effective engagement strategy.  Maintain and manage client accounts, ensuring a high level of engagement and satisfaction. Customer Engagement: Show understanding and empathy towards customers, assisting them in using the platform effectively and addressing any issues. Provide detailed information on product features, pricing, and payment options while advocating for new products and services through a consultative approach. Follow up with potential customers who expressed interest but did not lead to immediate sales opportunities to nurture and develop relationships.   Collaboration and Feedback: Work cross-functionally with marketing and other teams to escalate urgent or unresolved customer issues, improving targeting and messaging based on insights gathered from customer interactions. Collaborate with the sales team to achieve monthly, quarterly, and annual sales targets while providing feedback on emerging trends in customer needs. Sales Execution: Execute sales plays created by marketing and implement scaled sales strategies to acquire new customers and enhance product adoption and client retention. Own the full sales cycle, from business case development to closing deals while ensuring all customer interactions are meticulously documented within the CRM system. Discover the overall business objectives of clients and effectively articulate our client value proposition to customers by setting up and delivering live demos. Training and Compliance: Participate in training sessions as required and adhere to company policies and procedures. Achieve internal service-level agreements (SLAs) and performance metrics while maintaining high customer satisfaction standards. Reporting: Consistently update activity and contact information within the CRM, supporting weekly reporting efforts and helping to analyze customer interactions.   Competencies and Skills: Business Acumen: Possesses a deep understanding of business practices, enabling the creation of customized solutions that meet complex business needs. Results Orientation: Highly motivated to achieve and exceed sales targets, employing a strategic approach to overcome obstacles and deliver expected outcomes. Excellent Communication and Influencing Skills: Outstanding ability to build and maintain strong customer relationships, offering targeted long-term solutions that align with client requirements. Technical Proficiency: Enthusiastic about technology and skilled at understanding and explaining complex concepts. Adept at developing tailored solutions that meet customer needs. System Adaptability: Proven track record of quickly learning new processes and effectively navigating various systems to improve operational efficiency. Presentation Skills: Proficient in delivering persuasive virtual demonstrations to potential clients, effectively showcasing products and solutions. Language Proficiency: Fluent in English and Italian (C1 level), with strong written and verbal communication abilities. Organizational Skills: Highly organized with excellent time management skills, ensuring timely attention to priorities and customer needs.   We Would Really Like You to Have: Sales Environment Understanding: A strong grasp of the sales landscape and dynamics. Sales Experience: Prior experience in a sales environment is advantageous. Fintech Experience: Familiarity with fintech products or services is a plus. Urgency and Adaptability: Ability to thrive in a fast-paced and ambiguous sales environment. Strong Command of Technology: Proficient in Windows OS, Apple OS X, Microsoft Office Suite, and Google applications. Exceptional Communication Abilities: Excellent verbal and written skills, crucial for addressing customer needs effectively and building rapport. Problem-Solving Skills: Proactive approach to identifying and addressing client needs, with attention to detail. Team Collaboration: Strong team player who actively contributes to departmental initiatives and fosters collaboration. Openness to Feedback and Continuous Improvement: Willingness to learn and grow, demonstrating reliability and honesty. Empathy and Reassurance: Ability to understand customer concerns and provide reassurance effectively. Overall, we are looking for a dependable, adaptable individual who can thrive in a dynamic environment while delivering top-notch customer service and achieving sales excellence.   What can you expect from this role? Competitive salary Comprehensive benefits package Ample opportunities for professional development and learning from various departments A vibrant and inclusive work environment   Are you enthusiastic about sales? If you’re eager to advance your career in this field and enhance your skill set, this is the ideal opportunity for you! We are currently seeking driven Sales professionals to join our team.   How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

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