Job Openings - Ελλάδα - Customer Service Call Center 

 

(142 Results)

Motor Oil - Αγγελίεσ - Θέσεισ Εργασίασ

nrg- customer support associate (m11)

Μαρούσι

-
Jan 28, 2025 by 

Motor Oil

 Currently we are searching to hire a Customer Support Agent. During your day you will: Customer queries’ response in a timely and accurate way, via phone, email or chat Customer needs identification and specific solutions proposal CRM logging of customer queries What you need to stand out: University Degree in Business Administration or other relevant field Minimum 1-2 years of working experience on a relevant position Prior experience on energy sector will be preferred Proficiency in Microsoft Office Strong verbal and written communication skills both in Greek and English     Our Compass is the #ACTION #A_uthenticity #C_ompassion #T_eamwork #I_ntegrity #O_wnership #N_ever giving up     What gives us energy: Friendly and fast paced environment, being always at the heart of the #action Continuous learning to empower our teams Career Development opportunities across the Motor Oil Group Competitive compensation package     *We @Motor Oil Group are an equal opportunity employer. Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Κέντρο Εξυπηρέτησης / Call Center
On Site
Permanent
Full Time

As part of our continuous growth, we are currently seeking to recruit a Teleseller for home sector TECHNOGYM  Brief Description The Sales Consultant is responsible to start, process and conclude all sale requests that do not require physical presence and/or client meeting, by communicating with the clients over the phone or via email. The Sales Consultant's purpose is to create a long-term relationship with our customers, handle all requests from new and/or existing customers guaranteeing follow-up activities.    Key Responsibilities ·       Manages inbound calls (customers for all segments BTB/BTC) delivering a unique selling experience while understanding their needs and offering the right solution to reach the customer's satisfaction. ·       Manages outbound calls to generate new business opportunities. ·       Supports our sales force on the field scheduling visits. ·       Manages and nurtures the CRM Database to ensure information is accurate and up to date. ·       Collects and shares adequate market feedback with relevant departments. ·       Oversees the process from order to installation checking customer satisfaction and upselling additional products or services where applicable. ·       Checks cases, Instagram requests, e-shop orders. ·       Sends quotes, prices, catalogues, product specifications, sales term agreements, packing dimensions etc. ·       Arranges, manages, organizes, and supervises delivery of orders. ·       Collaborates with Supply Chain responsible for handling stock and product availability – imports. ·       Introduces After Sales department and proposes service agreements. ·       Attends client meetings, sample products and arranges payment. ·       Collaborate with group’s departments for necessary processes (accounting, purchases,   Requirements ·       Bachelor's degree ideally BA, Finance, Communications, Sales and related. ·       Business development experience. ·       1-2 years of experience in the luxury industry, preferably with a wellness lifestyle. ·       Fluent in the English language. ·       Excellent sales techniques, written & verbal communication, and interpersonal skills. ·       Ability to handle VIP customers. ·       Teamwork in sales-oriented environments. ·       Outstanding negotiation skills with the ability to resolve issues and address complaints and doubts. ·       CRM management – knowledge of Salesforce.com is desirable. ·       Flexibility in working hours (evenings & weekend)   What we offer ·       Competitive compensation based on experience and skill set. ·       A friendly working environment. ·       Opportunities to learn and grow. ·       Discounts on the Group’s brands.

Κέντρο Εξυπηρέτησης / Call Center
On Site
Permanent
Full Time
SPACE HELLAS AE - Αγγελίεσ - Θέσεισ Εργασίασ

technical support engineer

Αθήνα

-
Jan 28, 2025 by 

SPACE HELLAS AE

Αναλυτική περιγραφή καθηκόντων:  §  Λήψη και διαχείριση αιτημάτων πελατών, μέσω ticketing system §  Ανάθεση και συντονισμός εργασιών σε τεχνικούς και συνεργάτες §  Παρακολούθηση εργασιών μέχρι την ολοκλήρωση τους και έλεγχος βάσει συμβολαίων πελατών §  Διασφάλιση απαιτήσεων SLAs   §  Εξ’ αποστάσεως διερεύνηση αιτημάτων, αποκατάσταση βλαβών για συγκεκριμένες υπηρεσίες και πελάτες §  Παρακολούθηση και διαχείριση συστημάτων πελατών με χρήση εργαλείων managed services §  Τήρηση διαδικασιών για τη σωστή κλιμάκωση μη εξυπηρετούμενων αιτημάτων στις αρμόδιες ομάδες (Level 2, Level 3) §  Reporting     Απαραίτητα Προσόντα:  Πτυχίο ΤΕΙ/ΑΕΙ (ή ανάλογο του εξωτερικού) στο κλάδο Πληροφορικής / Τηλεπικοινωνιών Διαπιστωμένη εμπειρία 2 ετών σε αντίστοιχη θέση Πολύ καλή γνώση περιβάλλοντος Windows Πολύ καλή γνώση MS Office (excel, word) Άριστη γνώση Αγγλικών (προφορικά & γραπτά)    Επιθυμητά Προσόντα:  Δυνατότητα εργασίας σε βάρδιες 24*7   Προσωπικά χαρακτηριστικά:  Άριστες επικοινωνιακές δεξιότητες Ανεπτυγμένη ικανότητα εξυπηρέτησης πελατών Διάθεση για απόκτηση και μετάδοση γνώσεων Ικανότητα διάγνωσης, ανάλυσης και επίλυσης προβλημάτων Μεθοδικότητα και συνέπεια Ομαδικότητα και συνεργασία Δυνατότητα λήψης αποφάσεων   Η εταιρία προσφέρει:  Άριστο εργασιακό περιβάλλον Προοπτικές εξέλιξης Συνεχή εκπαίδευση Πρόγραμμα ομαδικής ασφάλισης

Κέντρο Εξυπηρέτησης / Call Center
On Site
Permanent
Full Time
efood - Αγγελίεσ - Θέσεισ Εργασίασ

dispatcher (customer care)

Αθήνα

-
Jan 27, 2025 by 

efood

Our Dispatching team is growing and we are looking for our new superstar Dispatchers to organize deliveries accurately and efficiently, and take our operations to the next level! In this role your main goal will be to use verbal and written communications to expedite deliveries to our customers. You will monitor "delivered by efood" orders in real-time, making sure that everything works flawlessly. You will use your good judgment to make decisions in a fast-paced environment in order to lift any blockers on our riders' way to the PERFECT delivery! What you’ll do:   Monitor orders and handle issues from the watchlist Manage multiple incoming interactions simultaneously and effortlessly determine which take priority Ensure that delivery zone performance and delays are on track and make corrective actions proactively and whenever needed Handle contact from partners, riders & customers through chat & calls Monitor order routing and make adjustments Inform and provide feedback on customers for their order status if and when needed, and contact the partners when required What you need to be successful 1-2 years of previous experience in a customer facing role within call center environment Previous experience as dispatcher will be considered a plus Problem-solving mindset, with the ability to find the best solution to every customer related issue Multitasking and critical thinking Attention to detail Great communication skills Excellent computer and typing skills BSc degree will be considered a plus Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all! We take care of you with Private Medical & Life Insurance from day #1 to keep you healthy and happy! We prioritize your mental health and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches. 🧠  We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth! Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered! If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped! We are passionate about exploring, growing & learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎 Life@efood: At efood, no day is the same as the day before! efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure! We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, and our society. We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!) Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!  Hungry enough to join us? efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

Κέντρο Εξυπηρέτησης / Call Center
On Site
Permanent
Full Time
efood - Αγγελίεσ - Θέσεισ Εργασίασ

hub dispatcher - νέος κόσμος

Νέος Κόσμος

-
Jan 27, 2025 by 

efood

Το efood market μεγαλώνει και αναζητά τον/την HUB Dispatcher που θα οργανώνει τις παραδόσεις παραγγελιών στο κατάστημα του Νέου Κόσμου.  Τα καταστήματά μας βρίσκονται σε στρατηγικές τοποθεσίες, είναι κλειστά για το κοινό και εξυπηρετούν αποκλειστικά online παραγγελίες. Η ταχύτητα, μας χαρακτηρίζει και φροντίζουμε όλοι οι χρήστες μας να απολαμβάνουν μια εξαιρετικά ποιοτική εμπειρία, κάθε φορά που επιλέγουν το efood για τα καθημερινά τους ψώνια. Σε αυτόν το ρόλο, ο βασικός σου στόχος θα είναι να επικοινωνείς προφορικά και γραπτώς για να επιταχύνεις τις παραδόσεις στους πελάτες μας. Θα παρακολουθείς τις παραγγελίες σε πραγματικό χρόνο, διασφαλίζοντας ότι όλα λειτουργούν άψογα. Θα παίρνεις αποφάσεις σε ένα γρήγορο περιβάλλον για να εξαλείψεις οποιοδήποτε εμπόδιο στο δρόμο των riders μας προς την ΤΕΛΕΙΑ παράδοση! Ως HUB Dispatcher καθημερινά: Παρακολουθείς και αντιμετωπίζεις ζητήματα από τη watchlist Διαχειρίζεσαι εξερχόμενες κλήσεις με πελάτες και riders  Διασφαλίζεις ότι οι χρόνοι παραδόσεων των παραγγελιών του καταστήματος είναι εντός στόχων και προβαίνεις σε διορθωτικές ενέργειες προληπτικά και όποτε χρειάζεται Συνεννοείσαι με τους riders μας για την ομαλή αποστολή των παραγγελιών Επικοινωνείς με την ομάδα του καταστήματος για όσα θέματα αφορούν τις παραγγελίες μας Διαχωρίζεις και αναθέτεις τις παραγγελίες σε riders & van Χειρίζεσαι περιπτώσεις επαναποστολής παραγγελιών (re-deliveries) Ενημερώνεις και παρέχεις ανατροφοδότηση στους πελάτες για την κατάσταση της παραγγελίας τους εφόσον χρειάζεται What you need to be successful Έχεις 1 χρόνο εμπειρία σε ρόλο εξυπηρέτησης πελατών ή σε ρόλο dispatcher Σου αρέσει να εργάζεσαι με γρήγορους ρυθμούς, με κριτική σκέψη και θέτοντας προτεραιότητες Ξέρεις πως να βρίσκεις την ιδανική λύση σε κάθε πρόβλημα Δίνεις προσοχή στη λεπτομέρεια Επικοινωνείς αποτελεσματικά και με ευγένεια είτε γραπτώς είτε προφορικά Κατανοείς τις ανάγκες των πελατών και των διανομέων εστιάζοντας στην ποιοτική υποστήριξή τους Γίνεσαι ένα με την ομάδα Επικοινωνείς άπταιστα στα Ελληνικά και πολύ καλά στα Αγγλικά, τόσο στο γραπτό όσο και στον προφορικό λόγο Έχεις διαθεσιμότητα για πλήρη απασχόληση, 5 ημέρες την εβδομάδα, με κυλιόμενο εβδομαδιαίο πρόγραμμα βαρδιών, από Δευτέρα έως Σάββατο Έχεις ενεργό πιστοποιητικό υγείας - απαραίτητα Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you Ιδιωτική ιατρική ασφάλιση Μία μικρή, δεμένη και αποτελεσματική ομάδα καταστήματος Ευκαιρίες εξέλιξης Ευέλικτο ωράριο εργασίας σε βάρδιες Life @efood: At efood, no day is the same as the one before! efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure! We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, our society. We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!) Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!  Hungry enough to join us? efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

Κέντρο Εξυπηρέτησης / Call Center
On Site
Permanent
Full Time
SKY express - Αγγελίεσ - Θέσεισ Εργασίασ

customer care agent (ath based)

Αθήνα

-
Jan 27, 2025 by 

SKY express

SKY express, the fastest-growing Greek airline, is currently seeking for ambitious Customer Care Agents who will join our Customer Care department and will carry out administration tasks and high-quality services. The ideal candidate will be self-motivated and an excellent listener who will commit him/herself to exceed our customers’ expectations. Key responsibilities: Provides friendly service and maintains positive relationships with our customers. Interacts with Customers in a kind and helpful manner through digital and physical channels to retrieve feedback and act upon to build and maintain customer loyalty. Cares for Customers to have a positive post-flight experience through quick issue resolution within guidelines established by the Company. Administers Customers’ claims in line with SKY express internal policies and applicable regulations. Skill set: Customer oriented. Communication and negotiation skills Result driven Ability to work under pressure Multi-tasking Team player Requirements: Experience in Customer Service. Excellent verbal & written communication skills in English Ability to work on Microsoft Windows & Office applications A Bachelor’s degree and knowledge of any foreign language will be considered an advantage. Applicants are requested to attach their CVs in PDF format ONLY. The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted. Candidates not notified within 8 weeks may consider their application unsuccessful. Candidates who will be contacted, may be asked for further information as part of our screening process.

Κέντρο Εξυπηρέτησης / Call Center
On Site
Permanent
Full Time

Sky Express is currently seeking for ambitious Agents who will join our Call Center department , based in Athens, and will carry out administration tasks and high-quality services. The ideal candidate will be self-motivated and an excellent listener who will commit himself to exceed our customers’ expectations. Key responsibilities: • Respond to customers’ needs through e-mails and inbound calls • Book tickets • Perform booking changes • Provide information to customers and airport stations Skill set: • Customer oriented • Communication and negotiation skills • Result driven • Ability to work under pressure • Multi-tasking • Team oriented Requirements: • Experience in Customer Service • Excellent command of the English language • PC literacy • Ability to work on rotation shifts A Bachelor’s degree and knowledge of French and/or German , Italian language will be considered an advantage. The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted. Candidates not notified within 8 weeks may consider their application unsuccessful. Candidates who will be contacted, may be asked for further information as part of our screening process. If you consider yourself an enthusiastic professional that wishes to become a part of Sky Express team

Κέντρο Εξυπηρέτησης / Call Center
On Site
Permanent
Full Time

Αναζητάμε έναν Υπάλληλο Τηλεφωνικού Κέντρου για το κέντρο διανομής της εταιρίας μας στο Κορωπί. Η καθημερινότητα σου θα περιλαμβάνει τη λήψη παραγγελιών, την τηλεφωνική προώθηση προϊόντων και την καταγραφή και επίλυση αιτημάτων των πελατών.  Ως μέρος της ομάδας μας, θα είσαι υπεύθυνος για την καθημερινή τηλεφωνική επικοινωνία με τους πελάτες μας, διασφαλίζοντας ότι λαμβάνουν την καλύτερη δυνατή εξυπηρέτηση και τηρώντας τους κανόνες σωστής και καλής επικοινωνίας. What you need to be successful Εξοικείωση με τη χρήση Η/Υ Βασική γνώση εφαρμογών MS Word Office και Excel Επικοινωνιακές και οργανωτικές δεξιότητες Ικανότητα διαχείρισης εργασιών σε δυναμικό περιβάλλον εργασίας Διαχείριση των αιτημάτων με ευελιξία και προσανατολισμό στην επίλυση Προσήλωση στο αποτέλεσμα και πελατοκεντρική προσέγγιση Απολυτήριο Λυκείου (επιθυμητό) Βασική γνώση Αγγλικών Who we are efood is the #1 delivery service in Greece, working with more than 21.000 stores in 100 cities. We offer our users the opportunity to order anything they desire, wherever they are, giving them the option to pay by cash or card.efood is much more than a great place to work: it is an entire working experience that has its own set of core values: We care, We deliver solutions, We always aim higher. These values shape a single culture across the organization, guiding the behavior of every efooder and contributing to the successful implementation of the company’s mission. efood is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide What's in it for you If you are happy, we are happy! That’s why we offer an attractive remuneration package for what you bring in! We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all! We take care of you with Private Medical & Life Insurance from day #1 to keep you healthy and happy! We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches. We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth! We are passionate about exploring, growing & learning and our Global Mobility plan is created to help our people find their purpose around the world🌎! Life @efood: At efood, no day is the same as the one before! efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure! We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, our society. We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!) Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!  Hungry enough to join us? efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

Κέντρο Εξυπηρέτησης / Call Center
On Site
Permanent
Full Time
efood - Αγγελίεσ - Θέσεισ Εργασίασ

customer care agent (remote)

Αθήνα

-
Jan 27, 2025 by 

efood

We are looking for someone who is customer oriented to deliver happiness to our customers in Greece & Cyprus (shifts: including evening & night)! Are you enthusiastic? Energetic? Do you enjoy helping people and providing solutions? We are here to end world hunger and generate awesome brand love, thus we need someone with your skills to join our -great- cause! Join our dynamic team as a Customer Care Agent for the Greek and Cypriot market! Take charge of communication with both our end users and partners, ensuring an unparalleled customer experience. Showcase your exceptional verbal and written communication skills across all channels – live chat, incoming calls, and email. Apply if: You understand the difference between hungry and HANGRY You can meditate even with the most hardcore rock music playing in the background You will go straight to the restaurant and deliver the food yourself to our customers if you need to The term "agent" doesn't only mean you're part of the FBI, CIA etc. "Call Center" sounds like a "Happiest Land Ever Created" to you What you need to be successful You are problem solving oriented and you have the ability to find the best solution to every customer related issue. You are a team player! Team spirit is necessary as you will be part of a highly interactive and dynamic team of customer care agents. Multitasking and critical thinking are required in order to prioritize and handle both incoming and outgoing contact. Strong understanding of customer expectations with a focus on quality driven support. Fluency in Greek and English is a must. Computer skills and ability to use office equipment are required. Prior experience in customer service will be considered as a plus. Bachelor's degree will be considered a plus. Full-time work, 5 days a week, including weekends and national holidays. Who we are Company Description efood is the #1 delivery service in Greece, working with more than 21.000 stores in 100 cities. We offer our users the opportunity to order anything they desire, wherever they are, giving them the option to pay by cash or card.efood is much more than a great place to work: it is an entire working experience that has its own set of core values: We care, We deliver solutions, We always aim higher. These values shape a single culture across the organization, guiding the behavior of every efooder and contributing to the successful implementation of the company’s mission. efood is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide What's in it for you We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all! We take care of you with Private Medical & Life Insurance from day #1 to keep you healthy and happy! We prioritize your mental health and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches. 🧠  We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth! Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered! If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped! We are passionate about exploring, growing & learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎 Life @efood: At efood, no day is the same as the day before! efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure! We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, and our society. We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!) Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!  Hungry enough to join us? efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

Κέντρο Εξυπηρέτησης / Call Center
Remote
Permanent
Full Time
efood - Αγγελίεσ - Θέσεισ Εργασίασ

customer care agent

Αθήνα

-
Jan 27, 2025 by 

efood

Join our dynamic team as a Customer Care Agent for the Greek and Cypriot market! Take charge of communication with both our end users and partners, ensuring an unparalleled customer experience. Showcase your exceptional verbal and written communication skills across all channels – live chat, incoming calls, and email. Apply if: You understand the difference between hungry and HANGRY You can meditate even with the most hardcore rock music playing in the background You will go straight to the restaurant and deliver the food yourself to our customers if you need to The term "agent" doesn't only mean you're part of the FBI, CIA etc. "Call Center" sounds like a "Happiest Land Ever Created" to you What you need to be successful You are problem solving oriented and you have the ability to find the best solution to every customer related issue. You are a team player! Team spirit is necessary as you will be part of a highly interactive and dynamic team of customer care agents. Multitasking and critical thinking are required in order to prioritize and handle both incoming and outgoing contact. Strong understanding of customer expectations with a focus on quality driven support. Fluency in Greek and English is a must. Computer skills and ability to use office equipment are required. Prior experience in customer service will be considered as a plus. Bachelor's degree will be considered a plus. Full-time work, 5 days a week, including weekends and national holidays. Who we are efood is the #1 delivery service in Greece, working with more than 21.000 stores in 100 cities. We offer our users the opportunity to order anything they desire, wherever they are, giving them the option to pay by cash or card.efood is much more than a great place to work: it is an entire working experience that has its own set of core values: We care, We deliver solutions, We always aim higher. These values shape a single culture across the organization, guiding the behavior of every efooder and contributing to the successful implementation of the company’s mission. efood is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide What's in it for you We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all! We take care of you with Private Medical & Life Insurance from day #1 to keep you healthy and happy! We prioritize your mental health and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches. 🧠  We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth! Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered! If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped! We are passionate about exploring, growing & learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎 Life @efood: At efood, no day is the same as the day before! efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure! We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, and our society. We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!) Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!  Hungry enough to join us? efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

Κέντρο Εξυπηρέτησης / Call Center
Remote
Permanent
Full Time
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