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We’re looking for a Product Manager to lead the evolution of our mobile sportsbook experience. You’ll own the native apps roadmap (iOS and Android), ensuring our customers enjoy a seamless, high-performance experience that aligns with our web platform and overall product strategy. Working closely with engineering, design, and product teams, you’ll balance innovation with execution to deliver measurable impact.&nbsp;A taster of what you will be involved with:&nbsp;<ul><li>Define and own the native apps roadmap to deliver continuous improvements in user experience, stability, and performance.</li><li>Align native app strategy with the broader product ecosystem, ensuring consistent customer journeys across web and app.</li><li>Collaborate cross-functionally with UX, engineering, product teams to deliver high-quality releases.</li><li>Leverage analytics and customer insights to identify opportunities for feature enhancements and conversion optimization.</li><li>Champion the mobile-first mindset, staying ahead of trends in native app technology and sports betting user behavior.</li><li>Represent the customer voice in roadmap planning and backlog prioritization.</li></ul>&nbsp;What we are looking for<ul><li>5+ years of product management experience, ideally in sports betting, iGaming, or a high-traffic consumer app environment.</li><li>Good understanding of native app ecosystems (App Store, Google Play) and mobile development lifecycles.</li><li>Proven success in driving product roadmaps and coordinating across cross-functional teams.</li><li>Data-driven mindset with strong analytical and decision-making skills.</li><li>Excellent communication, stakeholder management, and presentation skills.</li><li>Experience working with teams in multiple locations</li></ul>&nbsp;What we offerMonthly Allowance for Lunch Private &amp; Life Plan Insurance for you and your family Team Building Budget Annual Wellness Allowance Corporate Travel Insurance Events and initiatives both Local (Quarterly Meetings) and Global Professional Development Programs &amp; Internal Career Opportunities Milestone Birthday

Product Manager – Sportsbook Native App

The Product Owner will form part of the product management team working with our industry-leading gaming products and platforms. Following the guidance and direction of the Product Manager, you will take ownership of specific parts of the product offering and key initiatives on the product roadmap. You will work closely with engineering teams, product designers, data analysts, and stakeholders to continuously improve our products and the user experience.A taster of what you will be involved with<ul><li>Produce detailed product specifications in the form of user stories with detailed acceptance criteria, complemented by descriptive aids such as wireframes and flowcharts where necessary, to ensure the development teams have all required information to deliver the desired outcome.</li><li>Lead the product discovery process for assigned initiatives (including hypothesis generation, requirements gathering, design, and scoping) in collaboration with the product manager, product designers, data analysts, and engineers.</li><li>Assist the product manager in ensuring that the product development backlog is properly organised, prioritised, and kept up-to-date.</li><li>Contribute to the product vision, and champion this vision with stakeholders and the engineering teams.</li><li>Ensure that proper analytics, tracking, and data collection mechanisms are in place to understand user behaviours and/or product performance.</li><li>Provide the necessary product support to the development teams as may be required to aid their delivery.</li><li>Work with other parts of the organisation as and when necessary to ensure the expected outcomes are achieved and are measured.</li><li>Communicate product releases and the status of ongoing product development to the wider organisation.</li><li>Hold effective demos and trainings with stakeholders for new product concepts and releases as and when required.</li><li>Ensure that relevant product documentation and wikis are well maintained.</li><li>Perform user acceptance testing of new product releases (or ensure coordination of).</li><li>Continuously review the live product to identify areas for improvement and any deviations from the expected experience.</li><li>Assist and support the Product Manager in any matters as may be delegated from time to time.</li><li>Learn the market &amp; customer needs through data and customer feedback.</li><li>Assist and drive the team to follow Agile principles best practices.</li></ul>What we are looking for:<ul><li>A relevant academic degree or qualifications; preferably technology and/or business related.</li><li>At least 2 years of experience working in a similar role.</li><li>Prior experience in the gaming industry will be considered a plus.</li><li>Excellent communication skills in English, both verbally and in writing.</li><li>Experience working with agile and remote development teams.</li><li>Comfortable and confident working with both the technical and commercial sides of an organisation.</li><li>Strong problem-solving skills, with the ability to break down complex problems into solvable and easily understandable parts.</li><li>Excellent decision-making skills, with the ability to logically measure risk against potential gain.</li><li>A team player capable of building positive working relationships across the company.</li><li>A keen eye for detail and a user-centric mindset.</li></ul>What we offerMuch like a rollercoaster, life at Betsson Group is fast-paced, full of twists and turns, and always exciting. With more than 2,800 colleagues representing over 75 nationalities across a global network of offices – including 1,500 at our operational headquarters in Malta – every day brings new challenges and opportunities to grow. It may not be for the faint-hearted, but if you thrive on innovation, enjoy pushing boundaries and want to be part of a diverse, international team, then you’ll fit right in at Betsson.

Product Owner

We are looking for a&nbsp;Mid UI/UX Designer&nbsp;to join our team and help us build products that combine usability with great visual design. This position is balanced:&nbsp;50% UI and 50% UX, with involvement across the full design lifecycle. Key Responsibilities<ul><li>Design user interfaces following best practices in UI/UX.</li><li>Create wireframes, prototypes, and high-fidelity mockups in&nbsp;Figma.</li><li>Contribute to the definition and maintenance of the team’s&nbsp;Design System.</li><li>Collaborate closely with product managers, developers, and stakeholders to translate requirements into design solutions.</li><li>Conduct and analyze UX research insights to improve the user experience.</li><li>Participate in the&nbsp;User Acceptance Testing (UAT)&nbsp;process at the final stage before release.</li><li>Ensure final deliverables are consistent, functional, and user-friendly.</li></ul>Requirements<ul><li>~3 years of professional experience in a UI/UX design role.</li><li>Strong proficiency in&nbsp;Figma&nbsp;and familiarity with prototyping and collaboration tools.</li><li>Hands-on experience with&nbsp;Design Systems.</li><li>Ability to balance usability, aesthetics, and business requirements.</li><li>Excellent communication and teamwork skills.</li></ul>Let’s talk about Code.Hub-ers:<ul><li>You are eligible to free LinkedIn trainings</li><li>You are eligible to have free pass to all training Code.Learn activities after 6 months from your induction</li><li>Training &amp; Tech Mentor for your induction.</li><li>Unlimited access to LinkedIn Learning platform (1st semester).</li><li>Sponsoring of a Bachelor and/or Master’s Degree from Athens Tech College.</li><li>Private Health Insurance.</li><li>Performance planning each six months and each two years planning of promotion.</li><li>Free Lunch/Snack every day &amp; Cocktail Fridays @ our offices.</li><li>Referral Bonus.</li></ul>

UI/UX Designer

Αναζητούμε UAT Tester για την ενίσχυση των ομάδων Digital banking, με αποστολή να διασφαλίζει ότι οι ψηφιακές τραπεζικές υπηρεσίες ανταποκρίνονται στις επιχειρησιακές απαιτήσεις, τα compliance standards και τις προσδοκίες των πελατών πριν από την παραγωγική διάθεση.Ο ρόλος περιλαμβάνει σχεδιασμό και εκτέλεση UAT δοκιμών, καταγραφή/παρακολούθηση defects και στενή συνεργασία με business και IT ομάδες.Κύριες αρμοδιότητες<ul><li>Συνεργασία με business analysts, product managers και developers για κατανόηση απαιτήσεων και μετατροπή τους σε test scenarios.</li><li>Ανάπτυξη και εκτέλεση UAT test plans, test cases και test scripts για digital banking εφαρμογές.</li><li>Αναγνώριση, καταγραφή και παρακολούθηση defects (π.χ. JIRA) και συντονισμός επίλυσης με την ομάδα ανάπτυξης.</li><li>Regression testing μετά από fixes ή system updates.</li><li>End-to-end testing customer journeys: account opening, transactions, payments, authentication.</li><li>Επιβεβαίωση συμμόρφωσης με τραπεζικές κανονιστικές απαιτήσεις και security policies (PSD2, GDPR, KYC, AML).</li><li>Συντονισμός UAT sign-off με stakeholders και υποστήριξη readiness για production deployment.</li><li>Παραγωγή test reports (defect trends, ευρήματα, προτάσεις βελτίωσης).</li></ul>Απαιτούμενη εμπειρία<ul><li>2–3 έτη εμπειρίας σε UAT testing (ιδανικά σε banking/financial services</li></ul>Απαιτούμενες δεξιότητες<ul><li>Εξοικείωση με online/mobile banking και payment systems.</li><li>Καλή γνώση UAT methodologies &amp; best practices και εμπειρία σε web/mobile/API testing.</li><li>Προϋπηρεσία με test management εργαλεία (π.χ. JIRA, HP ALM, TestRail).</li><li>Καλή κατανόηση compliance &amp; security πρακτικών σε digital banking (PSD2, GDPR, KYC, AML).</li><li>Εμπειρία σε digital payments (SWIFT, SEPA, real-time payments).</li><li>Γνώση εργαλείων automation (Selenium, Postman).</li><li>Accessibility testing (WCAG).</li><li>Προσοχή στη λεπτομέρεια και τεκμηριωμένη καταγραφή ευρημάτων.</li><li>Αναλυτική σκέψη και επίλυση προβλημάτων.</li><li>Επικοινωνία και συνεργασία με business και IT stakeholders.</li><li>Οργάνωση, προτεραιοποίηση και αποτελεσματική διαχείριση χρόνου.</li><li>Προσανατολισμός στην εμπειρία πελάτη και στην ποιότητα παράδοσης.</li></ul>

UAT tester, Digital banking - Digital Channels & Cards

We are the 1st Hub for Developers! Our motto is “From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak with developers (only!) and tech (freak) experts! Job Summary We are looking for a technically skilled and detail-oriented Technical Writer to execute and operationalize the documentation framework, supporting the knowledge transfer ecosystem of our client.Our client is delivering advanced technology solutions for complex and mission-critical environments, is built on precision, structure, and technical excellence. To support their continued growth and innovation, they rely on structured knowledge capture and scalable documentation systems that ensure effective knowledge transfer across internal teams and external stakeholders.In this pivotal role, you will be responsible for creating, structuring, and maintaining high-quality, automation-ready documentation that serves as the single source of truth for their products and solutions. This includes architecting and maintaining structured content using advanced Microsoft Word capabilities, ensuring all materials follow rigid formatting controls, consistent terminology, and reusable content principles. Working under the strategic direction of the Training Lead, you will execute the defined standards and produce modular documentation that directly supports onboarding programs, client training, and certification paths.Your work will reinforce a documentation-first approach, ensuring that as our client evolves, their knowledge remains consistent, accessible, and scalable.Key Responsibilities<ul><li>Execute the documentation strategy, governance standards, and structural framework defined by the Training Lead, ensuring full alignment with organizational standards and knowledge transfer objectives.</li><li>Develop and maintain structured, modular, automation-ready documentation that serves as the single source of truth for product knowledge and training development.</li><li>Architect and manage advanced Microsoft Word “Smart Templates” leveraging structured Styles, Content Controls, Field Codes, dynamic image placeholders, and structured data population mechanisms (arrays/lists).</li><li>Produce clear, accurate, high-quality technical documentation (user manuals, configuration guides, product specifications) that translates complex concepts into structured and accessible content.</li><li>Ensure strict adherence to formatting controls, terminology governance, and reusable content principles, maintaining consistency across all documentation outputs.</li><li>Collaborate closely with cross-functional stakeholders (Engineering, Product Management and UX/UI) to gather, validate, and continuously update technical information.</li><li>Apply robust version control and documentation lifecycle management practices, ensuring traceability, accuracy, and controlled updates.</li><li>Conduct rigorous quality assurance, structural validation, and proofreading to maintain high standards of precision and operational excellence.</li></ul>QualificationsTechnical &amp; Automation Skills<ul><li>Minimum of 3 years of professional experience in Technical Writing, Documentation Engineering, or a related field within structured or technical environments.</li><li>Deep expertise in designing modular, automated documentation templates (experience with advanced MS Word automation like Smart Templates).</li><li>Proven ability to design structured, modular documentation systems aligned with governance frameworks.</li><li>Exceptional written and verbal communication skills in English, with strong experience translating complex technical concepts into clear, concise, and logically structured documentation for diverse audiences.</li><li>High attention to detail with demonstrated commitment to consistency in terminology, formatting, and documentation lifecycle management.</li><li>Familiarity with version control systems and documentation repositories.</li><li>Strong organizational skills and ability to operate effectively within defined processes and quality standards.</li><li>Collaborative mindset with the ability to work cross-functionally with technical teams (developers, product managers, UX/UI) and align documentation outputs with training and curriculum needs.</li></ul>Benefits PackageThey are committed to investing in the well-being, professional growth, and overall satisfaction of their team members. As part of their benefits package, they offer:<ul><li>Hybrid Working: Exploring a hybrid work approach could provide flexibility and improved work-life balance, with the understanding that arrangements will be evaluated and adjusted as needed to align with organizational priorities and team needs.</li><li>Performance Bonus: Receive a performance-based bonus calculated as a percentage of your annual salary, rewarding your contributions and success.</li><li>Private Health Insurance: Comprehensive private health insurance coverage to safeguard your health and peace of mind.</li><li>Learning &amp; Development Budget: Access a dedicated budget for online courses, certifications, and professional development programs to support your continuous learning journey.</li><li>Vouchers &amp; Discounts: Enjoy vouchers for essential goods, services, and recreational activities to enhance your lifestyle.</li><li>Multifaceted Knowledge &amp; Internal Training: Take part in internal training programs designed to provide a holistic understanding of their business and industry. They emphasize cross-functional learning to empower you with diverse skills and knowledge.</li></ul>&nbsp;

Technical Writer

As a Business Analyst at our team, you will play a key role in optimizing the performance and functionality of our Lottery systems!&nbsp;More specifically, some of your main tasks will be:<ul><li>Being the person responsible within the team for collecting and tracking the progress of change requests</li><li>Ensuring that requirements are fully understood by both the Business and Development teams and that the designed implementation truly satisfies our customers' expectations</li><li>Participating in the definition and analysis of business requirements</li><li>Uncovering and understanding customer and business needs and translating them into functional and technical requirements to be successful in this role</li></ul>Job requirementsTo get this role, you should match the following criteria:<ul><li>You hold a University or College Degree in Computer Science, Information Technology or relevant technology-related field</li><li>A proven working experience of at least 3 years in Business Analysis or Product Management (ideally in the Gaming sector)</li><li>Understanding of the software development lifecycle (enterprise software development)</li><li>Familiarity with the Business Analysis process: requirement gathering, communication, training (clients /operations) analysis &amp; documentation, support &amp; suggestions</li><li>Excellent command of the Greek &amp; English language, both written and spoken</li><li>Open to travelling and working abroad</li></ul>We would appreciate it if you had:<ul><li>Experience in Atlassian Jira and Confluence</li><li>Experience in Microsoft Office (Excel, Word, Power Point)</li><li>Experience in Reporting Tools</li><li>Experience in process visualization tools (Flowcharts, Vision Boards)</li></ul>On a personal side:&nbsp;<ul><li>Is communication one of your strong points? Indeed, in this position, you also need to work well with a variety of teams &amp; provide them with detailed and accurate defect reporting!</li><li>Analytical and problem-solving skills</li><li>A quick and continuous learner</li></ul>Why Join Us:💸 A competitive compensation package combined with additional benefits.💻&nbsp;Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Business Analyst

Our Client is expanding its AI &amp; Data division and is looking for an experienced Machine Learning Engineer to design, develop, and deploy advanced ML solutions that power automation and digital transformation initiatives.This role combines hands-on engineering with technical leadership, focusing on creating scalable, production-ready ML systems that support real-world business processes.Key Responsibilities<ul><li>Design, develop, and integrate machine learning models into production environments.</li><li>Build and maintain data pipelines and model training workflows to ensure reliable and automated processes.</li><li>Develop and enhance the company’s MLOps infrastructure for model lifecycle management, automation, and monitoring.</li><li>Write production-grade Python code and build APIs or services that expose ML models to business applications.</li><li>Continuously monitor, evaluate, and retrain models to maintain accuracy and performance.</li><li>Collaborate with data engineers, annotation teams, software developers, and product managers to align solutions with business objectives.</li><li>Participate in code reviews, documentation, and the definition of engineering best practices.</li></ul>Requirements<ul><li>Bachelor’s or Master’s degree in Computer Science, Mathematics, Statistics, or a related discipline.</li><li>3&nbsp; years of hands-on experience developing and deploying machine learning models.</li><li>Proven people management or team leadership experience.</li><li>Strong proficiency in Python and ML libraries (e.g., scikit-learn, TensorFlow, PyTorch).</li><li>Solid understanding of MLOps tools and practices (e.g., MLflow, Kubeflow, Airflow).</li><li>Working knowledge of cloud platforms such as AWS, GCP, or Azure.</li><li>Excellent analytical thinking, problem-solving, and communication skills.</li><li>Fluent in English, both written and spoken.</li></ul>Nice to Have<ul><li>Experience with document understanding, OCR, or NLP models.</li><li>Familiarity with containerization (Docker, Kubernetes) and CI/CD for ML pipelines.</li><li>Exposure to data governance, model monitoring, or AI observability tools.</li></ul>Why Join Them<ul><li>You’ll be part of a growing AI team within a well-established organization that is transforming its services through technology.</li><li>You’ll work on end-to-end ML systems, from data ingestion to deployment, with real business impact across automation and document intelligence domains.</li><li>If you’re passionate about building scalable ML products and want to see your models running in production, this is the right environment for you.</li></ul>

Mid ML Engineer

Our Client is expanding its AI &amp; Data division and is looking for an experienced Machine Learning Engineer&nbsp;to design, develop, and deploy advanced ML solutions that power automation and digital transformation initiatives. This role combines&nbsp;hands-on engineering&nbsp;with&nbsp;technical leadership, focusing on creating scalable, production-ready ML systems that support real-world business processes.Key Responsibilities<ul><li>Design, develop, and integrate&nbsp;machine learning models&nbsp;into production environments.</li><li>Build and maintain&nbsp;data pipelines&nbsp;and&nbsp;model training workflows&nbsp;to ensure reliable and automated processes.</li><li>Develop and enhance the company’s&nbsp;MLOps infrastructure&nbsp;for model lifecycle management, automation, and monitoring.</li><li>Write&nbsp;production-grade Python code&nbsp;and build APIs or services that expose ML models to business applications.</li><li>Continuously monitor, evaluate, and retrain models to maintain accuracy and performance.</li><li>Collaborate with&nbsp;data engineers, annotation teams, software developers, and product managers&nbsp;to align solutions with business objectives.</li><li>Participate in&nbsp;code reviews, documentation, and the definition of engineering best practices.</li></ul>Requirements<ul><li>Bachelor’s or Master’s degree in&nbsp;Computer Science, Mathematics, Statistics, or a related discipline.</li><li>4 + years&nbsp;of hands-on experience developing and deploying machine learning models.</li><li>Proven&nbsp;people management or team leadership experience.</li><li>Strong proficiency in&nbsp;Python&nbsp;and ML libraries (e.g.,&nbsp;scikit-learn, TensorFlow, PyTorch).</li><li>Solid understanding of&nbsp;MLOps tools and practices&nbsp;(e.g.,&nbsp;MLflow, Kubeflow, Airflow).</li><li>Working knowledge of&nbsp;cloud platforms&nbsp;such as AWS, GCP, or Azure.</li><li>Excellent&nbsp;analytical thinking,&nbsp;problem-solving, and&nbsp;communication skills.</li><li>Fluent in&nbsp;English, both written and spoken.</li></ul>Nice to Have<ul><li>Experience with&nbsp;document understanding,&nbsp;OCR, or&nbsp;NLP&nbsp;models.</li><li>Familiarity with&nbsp;containerization&nbsp;(Docker, Kubernetes) and CI/CD for ML pipelines.</li><li>Exposure to&nbsp;data governance,&nbsp;model monitoring, or&nbsp;AI observability&nbsp;tools.</li></ul>Why Join Them<ul><li>You’ll be part of a growing AI team within a well-established organization that is transforming its services through technology.</li><li>You’ll work on end-to-end ML systems, from data ingestion to deployment, with real business impact across automation and document intelligence domains.</li><li>If you’re passionate about building scalable ML products and want to see your models running in production, this is the right environment for you.</li></ul>&nbsp;

Senior ML Engineer

Αναζητούμε Product owner, Digital banking με στόχο τη στρατηγική και επιχειρησιακή διαχείριση των web &amp; mobile banking προϊόντων για ιδιώτες και επιχειρήσεις, με αποστολή την ανάπτυξη και συνεχή βελτίωση των ψηφιακών καναλιών και υπηρεσιών της τράπεζας. Ο ρόλος έχει καθοριστική συμβολή στον σχεδιασμό, την εξέλιξη και την υλοποίηση digital banking προϊόντων υψηλής ποιότητας, με έμφαση στη βελτιστοποίηση της εμπειρίας πελάτη και στην επίτευξη επιχειρησιακών στόχων. Ο/Η κάτοχος της θέσης θα λειτουργεί ως ενδιάμεσος κρίκος μεταξύ business, IT και εξωτερικών συνεργατών, διασφαλίζοντας την έγκαιρη και ποιοτική παράδοση των προϊόντων.Κύριες αρμοδιότητες<ul><li>Συμμετοχή στον ορισμό και τη διαχείριση του product vision &amp; roadmap για web / mobile &amp; Open banking</li><li>Διαχείριση του product backlog (prioritization, refinement, acceptance criteria)</li><li>Συλλογή και ανάλυση επιχειρησιακών &amp; κανονιστικών απαιτήσεων</li><li>Σχεδιασμός και βελτιστοποίηση customer journeys &amp; UX flows για ιδιώτες και επιχειρήσεις</li><li>Παρακολούθηση KPIs (adoption, usage, funnel conversion, incidents)</li><li>Υποστήριξη UAT, pilot launches και παραγωγικών releases</li><li>Διασφάλιση συμμόρφωσης με κανονιστικά πλαίσια (PSD2 / SCA / payments regulation)</li><li>Συντονισμός με ομάδες IT, Security, Operations, κανονιστικές Δ/νσεις, Marketing &amp; Customer support και εξωτερικούς συνεργάτες.</li><li>Συλλογή, ανάλυση και τεκμηρίωση απαιτήσεων (BRDs, functional specs).</li><li>Υποστήριξη έργων end to end από την ανάλυση έως την παραγωγική λειτουργία.</li><li>Βελτίωση διαδικασιών και εμπειρίας πελάτη σε όλα τα ψηφιακά touchpoints.</li><li>Συμμετοχή στη διαχείριση και επίλυση incidents σε 2ο επίπεδο υποστήριξης.</li></ul>Απαιτούμενη εμπειρία<ul><li>7–10 έτη επαγγελματικής εμπειρίας, κατά προτίμηση σε τραπεζικό ή χρηματοοικονομικό περιβάλλον.&nbsp;</li><li>Αποδεδειγμένη εμπειρία σε ρόλο Product owner / Product manager</li></ul>Απαιτούμενες δεξιότητες<ul><li>Iσχυρή γνώση:&nbsp; <ul><li>Digital Banking προϊόντων</li><li>Web &amp; Mobile εφαρμογών</li><li>Τραπεζικών εργασιών ιδιωτών και επιχειρήσεων</li><li>Εμπειρία σε Agile / Scrum περιβάλλον</li><li>Άριστες δεξιότητες ανάλυσης επιχειρησιακών απαιτήσεων</li><li>Ισχυρές αναλυτικές και οργανωτικές δεξιότητες</li><li>Πτυχίο ΑΕΙ σε Πληροφορική, Οικονομικά, Διοίκηση ή συναφές αντικείμενο</li><li>Πολύ καλή γνώση ελληνικών &amp; αγγλικών&nbsp;</li><li>Εξοικείωση με σύγχρονα εργαλεία ψηφιακής εργασίας (π.χ. Microsoft Copilot).</li></ul></li><li>Στρατηγική σκέψη και business mindset.</li><li>Ισχυρές επικοινωνιακές δεξιότητες.</li><li>Οργάνωση, προσοχή στη λεπτομέρεια και ownership.</li><li>Ικανότητα διαχείρισης πολλαπλών stakeholders.</li><li>Υπευθυνότητα &amp; προσανατολισμός στο αποτέλεσμα.</li><li>Αναλυτική σκέψη &amp; επίλυση προβλημάτων.</li><li>Βαθιά κατανόηση UX / CX best practices.</li><li>Εμπειρία σε launches digital προϊόντων end to end.</li><li>Προσαρμοστικότητα, ευελιξία, multitasking.</li></ul>

Product owner, Digital banking - Digital Channels & Cards

We are searching for a Senior Delivery Manager to lead pre-sales and oversee the delivery of intricate, large-scale programs within the energy sector.This role is focused on driving modernization and digital transformation by implementing both commercial and enterprise software solutions. The ideal candidate will have substantial experience in delivery management, a history of managing multi-stream projects, and the ability to thrive in multi-vendor environments. The preferred location for this position is Athens or nearby areas.Responsibilities<ul><li>Supervise all phases of program delivery, ensuring alignment with strategic objectives, timelines, and financial targets</li><li>Direct pre-sales activities, including solution design, cost estimation, and direct client interaction</li><li>Cultivate and maintain strong relationships with stakeholders at all levels, including executive leadership, to ensure clear communication and alignment</li><li>Manage delivery governance, risk assessment, and escalation processes across multiple programs</li><li>Collaborate with third-party vendors to ensure seamless integration of external solutions</li><li>Lead digital transformation and modernization initiatives within the energy sector</li><li>Maintain high standards for project execution, monitor key performance indicators, and promote continuous improvement</li><li>Mentor and guide delivery teams, fostering a culture of accountability and excellence</li><li>Oversee financial aspects of programs, including budgeting, forecasting, and profit and loss management</li></ul>Requirements<ul><li>At least 10 years of progressive IT experience, with a minimum of 5 years in a senior delivery, program, or architecture leadership role</li><li>Participation in at least 8 major projects or experience launching 2 or more products or significant product features to market</li><li>Demonstrated ability to deliver large-scale, enterprise programs with multiple workstreams, teams of 40+ FTEs, and multi-year timelines</li><li>Proven leadership in complex programs within the energy sector, including Oil &amp; Gas, Renewable Energy, or Utilities</li><li>Strong background in pre-sales activities, including RFP/RFI management, solution development, estimation, and client presentations</li><li>Experience managing large, multi-vendor project environments</li><li>In-depth knowledge of project management methodologies such as PMI, PRINCE2, and Agile frameworks</li><li>Advanced stakeholder management skills, especially with executive-level engagement</li><li>Educational background in mechanical, electrical, or industrial engineering is highly valued</li><li>Fluency in Greek at B2+ level</li><li>Excellent written and spoken English at C1 business level, with strong presentation skills</li></ul>Nice to have<ul><li>Certifications in product management or delivery management</li></ul>We offer/Benefits<ul><li>International projects with top brands</li><li>Work with global teams of highly skilled, diverse peers</li><li>Healthcare benefits</li><li>Employee financial programs</li><li>Paid time off and sick leave</li><li>Upskilling, reskilling and certification courses</li><li>Unlimited access to the LinkedIn Learning library and 22,000+ courses</li><li>Global career opportunities</li><li>Volunteer and community involvement opportunities</li><li>EPAM Employee Groups</li><li>Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn</li></ul>

Senior Delivery Manager

We are looking for a Senior Delivery Manager to take charge of pre-sales and oversee the execution of complex, large-scale programs in the energy sector.This position is dedicated to advancing modernization and digital transformation through the deployment of both commercial and enterprise software solutions. The successful candidate will bring extensive experience in delivery management, a track record of handling multi-stream projects, and the ability to work effectively in multi-vendor environments. The preferred location for this role is Athens or the surrounding region.Responsibilities<ul><li>Manage every stage of program delivery, ensuring projects meet strategic goals, deadlines, and budget requirements</li><li>Lead pre-sales initiatives, including solution planning, cost estimation, and direct engagement with clients</li><li>Build and maintain strong relationships with stakeholders at all levels, including executive leadership, to ensure alignment and effective communication</li><li>Oversee delivery governance, risk management, and escalation procedures across all programs</li><li>Work closely with third-party vendors to guarantee smooth integration of external solutions</li><li>Drive digital transformation and modernization efforts within the energy industry</li><li>Uphold high standards for project delivery, track performance metrics, and encourage ongoing improvement</li><li>Mentor and support delivery teams, promoting a culture of responsibility and high achievement</li><li>Oversee financial management of programs, including budgeting, forecasting, and profit and loss accountability</li></ul>Requirements<ul><li>Minimum 10 years of progressive experience in IT, with at least 5 years in a senior delivery, program, or architecture leadership position</li><li>Involvement in at least 8 major projects or experience launching 2 or more products or significant product features to market</li><li>Proven ability to deliver large-scale, enterprise-level programs with multiple workstreams, teams of 40+ FTEs, and multi-year durations</li><li>Demonstrated leadership in complex programs within the energy sector, such as Oil &amp; Gas, Renewable Energy, or Utilities</li><li>Strong experience in pre-sales activities, including RFP/RFI processes, solution development, estimation, and client presentations</li><li>Background in managing large, multi-vendor project environments</li><li>Deep understanding of project management methodologies, including PMI, PRINCE2, and Agile frameworks</li><li>Advanced skills in stakeholder management, particularly with executive-level stakeholders</li><li>Educational background in mechanical, electrical, or industrial engineering is highly valued</li><li>Proficiency in Greek at B2+ level</li><li>Excellent written and spoken English at C1 business level, with strong presentation skills</li></ul>Nice to have<ul><li>Certifications in product management or delivery management</li></ul>We offer/Benefits<ul><li>International projects with top brands</li><li>Work with global teams of highly skilled, diverse peers</li><li>Healthcare benefits</li><li>Employee financial programs</li><li>Paid time off and sick leave</li><li>Upskilling, reskilling and certification courses</li><li>Unlimited access to the LinkedIn Learning library and 22,000+ courses</li><li>Global career opportunities</li><li>Volunteer and community involvement opportunities</li><li>EPAM Employee Groups</li><li>Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn</li></ul>

We are looking for an enthusiastic Tester for Digital Customer Touchpoints to join our team.This role includes overseeing the testing lifecycle across our digital platforms and relevant touchpoints, ensuring thorough tests for new features in preparation for UAT, and streamlining communication to address issues.Responsibilities<ul><li>Execute the entire testing lifecycle on digital platforms and connected touchpoints</li><li>Prepare detailed and accurate test scenarios for new features</li><li>Facilitate communication with relevant teams to resolve issues effectively</li><li>Develop and manage comprehensive regression testing plans</li><li>Write and execute test cases tailored to specific requirements</li><li>Analyze and report test results to stakeholders with clear recommendations for improvements</li><li>Collaborate with developers, product managers, and UX teams to optimize testing processes</li><li>Support the preparation and setup of systems for UATs</li><li>Provide input to tools and test automation workflows as needed</li><li>Ensure e-commerce capabilities are thoroughly tested to meet the standards</li><li>Continuously evaluate and enhance testing practices to align with business goals</li></ul>Requirements<ul><li>Minimum of 2 years of working experience in testing roles</li><li>Familiarity with Atlassian Cloud tools such as Jira and Confluence, ensuring streamlined collaboration and reporting</li><li>Extensive understanding of digital and e-commerce platforms with hands-on experience testing integrations and customer touchpoints</li><li>Proficiency in regression testing, test case development, and test results analysis</li><li>Competency in interpreting test reports and presenting actionable insights to technical and non-technical teams</li><li>Background in coordinating UAT processes and preparing systems for testing phases</li><li>Capability to optimize testing efficiency within Agile development environments</li><li>Flexibility to use testing methodologies tailored to digital product lifecycles</li><li>Excellent command of written and spoken English (B2+ level)</li></ul>Nice to have<ul><li>Showcase of prior experience with specific e-commerce testing scenarios or platforms</li><li>Expertise in integrating test workflows with CI/CD pipelines</li><li>Familiarity with other testing tools beyond Atlassian Cloud systems</li><li>Skills in cross-browser testing for enhanced digital platform performance</li><li>Qualifications in using automated testing tools for efficiency</li></ul>We offer<ul><li>For your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul></li><li>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul></li></ul>

Tester for Digital Customer Touchpoints

Code.Hub is the first Hub for Developers in Greece, builds together with partners decentralized digital hubs in FinTech for expanding the portfolio of their services globally. Code.Hub has the knowledge and technical mentorship for all technologies and helps the SW Engineers expand their skills and opportunity to make a great career path for their future! Code.Hub believes in the talent of Greece. Code.Hub manages the biggest Software Development projects in the Greek market and numerous already 75% of the IT market in Greece. During 2018 and 2019, Code.Hub was listed in the top 100 most innovative initiatives in Greece.About the RoleWe are hiring a Product Owner for Code.Hub, to join a newly formed cross-functional Payments team at Kaizen Gaming. The team is responsible for delivering smooth, secure, and scalable payment experiences across all user journeys, including deposits, withdrawals, refunds, and PSP integrations.As Product Owner, you will lead product definition and delivery across payment systems, working closely with engineers, UX, DevOps, QA, and business stakeholders from Finance, Risk, and Compliance. This role offers the opportunity to shape the product vision and processes from the ground up within a high-impact, agile environment.Key Responsibilities<ul><li>Own and manage the Payments product backlog, including writing user stories, defining acceptance criteria, and prioritizing work</li><li>Lead sprint ceremonies (planning, grooming, demos, retrospectives) in collaboration with the development team</li><li>Gather and refine business requirements with key stakeholders across Finance, Compliance, Operations, and Customer Support</li><li>Drive delivery of features related to payment flows, PSP integrations, refund handling, and transaction performance</li><li>Monitor and analyze KPIs such as transaction success rates, latency, and payment method adoption</li><li>Ensure all product releases align with technical feasibility, business priorities, and compliance standards</li><li>Maintain clear documentation and contribute to the team’s transparency and operational excellence</li></ul>Requirements<ul><li>3+ years of experience as a Product Owner or Product Manager within agile product development environments</li><li>Proven experience working with cross-functional teams, including engineering, design, and QA</li><li>Strong communication and stakeholder management skills</li><li>Analytical mindset with a solid grasp of KPIs and customer-centric decision-making</li><li>Experience with Jira, Figma, Confluence, or similar tools</li><li>Familiarity with payment platforms, PSPs, or FinTech products is a plus</li><li>Fluency in English (written and spoken)</li></ul>Why Join This Project via Code.Hub?You will be part of the Code.Hub ecosystem — the first Hub for Developers in Greece and one of the leading technology partners in the country, managing over 75% of the IT market. Code.Hub is a multi-awarded company, recognized for innovation and talent strategy.Let’s talk about us:<ul><li>Hybrid working model</li><li>Competitive salary and signing bonus</li><li>Brand new equipment</li><li>Friendly, inclusive, and growth-oriented work environment</li><li>Career development through a personalized Learning &amp; Development plan</li><li>Continuous training via Code.Learn, our internal learning ecosystem</li><li>Internal competitions and employee recognition initiatives</li></ul>Let’s talk about Code.Hub-ers:<ul><li>Free access to LinkedIn Learning (first semester)</li><li>Free access to Code.Learn activities after six months</li><li>Technical mentorship and onboarding support</li><li>Opportunity for sponsored Bachelor’s or Master’s degrees at Athens Tech College</li><li>Private health insurance</li><li>Structured performance evaluations every six months</li><li>Promotion planning every two years</li><li>Daily free lunch/snacks and regular team events</li><li>Referral bonus program</li></ul>

As a Digital Business Analyst, you will be a key player in our product development process, bridging the gap between business needs and technical solutions. You will work day-to-day with cross-functional Product Development Teams, their Product Owners and the hosting Organization. You will bring your experience, fresh ideas and creative thinking to help the team create amazing digital products (mobile &amp; web). You will focus on creating Business Value, amazing User Experience and exceptional Product Quality.Responsibilities:<ul><li>Work with Product Owners, end users and business stakeholders to define and refine the requirements for new functionalities and services</li><li>Document business requirements and interpret them to functional requirements</li><li>Work with the technical delivery teams to explain the functional requirements, understand technical difficulties and gaps and refine the proposed solution to compromise between business value and technical feasibility</li><li>Planning and executing business activities related to the software development lifecycle for various digital channels (Web &amp; Mobile)</li><li>Establish and maintain clear communication channels with relevant teams and stakeholders to ensure timely identification, monitoring, and resolution of project dependencies</li><li>Design, execute, and document standardized test scenarios and use cases, adhering to industry best practices, and create detailed technical support documentation</li><li>Actively contribute to the growth and development of the Product community by sharing expertise, fostering collaboration, and introducing innovative ideas and initiatives</li></ul>QualificationWHO WE´RE LOOKING FOR?<ul><li>BSc Degree in Management, Finance, Computer Science, Technology or Engineering</li><li>2 - 5 years of experience as a Business Analyst, Product Owner or Product Manager</li><li>Demonstrates a high degree of digital fluency and an enthusiasm for contributing to the development of cutting-edge digital products that prioritize user experience and functionality</li><li>Proven track record in conceptualizing, designing, and delivering successful digital products or services across mobile and web platforms, showcasing a deep understanding of user needs and market trends</li><li>Prior experience in the banking or financial services sector, particularly in the development or management of digital products, will be considered a distinct advantage</li><li>Demonstrated ability to thrive in fast-paced, Agile development environments, showcasing adaptability, collaboration, and a commitment to iterative improvement and delivering value to customers in a timely manner</li><li>Possesses a meticulous approach to quality assurance, with a demonstrated ability to develop and execute comprehensive testing strategies to ensure the delivery of robust, reliable, and user-friendly digital products</li><li>Eagerness to deliver high quality outcomes for complex problems under strict deadlines.</li><li>Excellent written and oral communication skills with ability to clearly communicate ideas and results in Greek and English</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Digital Business Analyst

We are seeking a Store Operations Business Analyst who will play a key role in bridging the gap between Store Operations, Franchise business stakeholders, and technology delivery teams. This individual will leverage Agile methodologies to elicit, refine, and manage business requirements for store technology solutions, ensuring that products align with operational needs and business goals. Working closely with Product Managers, engineers, and operations leaders, you will drive process efficiencies and enhance performance within a dynamic retail distribution network.Office location: Northeastern suburb of AthensOn-site presence: 3 days per weekResponsibilities<ul><li>Act as the primary liaison between Store Operations and product/technology teams</li><li>Facilitate discovery sessions such as requirement workshops with stakeholders</li><li>Elicit, analyze, and document business requirements for store operations and technology platforms</li><li>Define clear problem statements, desired outcomes, and acceptance criteria in collaboration with stakeholders</li><li>Support technology solutions, including Store Backoffice, Electronic Shelf Labels, SAP for stores, and tailored applications</li><li>Identify and propose process and system optimizations to enhance throughput, accuracy, and service levels</li><li>Assess the operational impacts of new features and assist in change management initiatives</li><li>Develop test scenarios, validate outcomes, and coordinate defect resolution during User Acceptance Testing (UAT)</li><li>Ensure solutions align with functional and non-functional business requirements</li><li>Manage requirements, user stories, defects, and backlog prioritization using Jira</li><li>Document business processes, functional requirements, and decisions in Confluence</li><li>Maintain clear, traceable documentation that supports transparency and cross-team alignment</li><li>Communicate project statuses, risks, dependencies, and trade-offs effectively to stakeholders</li></ul>Requirements<ul><li>Bachelor’s degree in Business, Information Systems, or a related field</li><li>2+ years of experience as a Business Analyst or Product Analyst</li><li>Skills in BA stakeholder management, elicitation of information, and BA artifacts documentation</li><li>Proficiency in using Atlassian tools, particularly Jira and Confluence</li><li>Solid understanding of the software development life cycle (SDLC) and Agile methodologies</li><li>Proven ability to translate business requirements into Agile product documentation</li><li>Strong interpersonal and communication skills for effective cross-functional collaboration</li><li>Excellent command of written and spoken English (B2+ level)</li><li>Working proficiency in Greek</li></ul>Nice to have<ul><li>SAP Retail experience</li><li>Ability to operate effectively in a fast-paced, iterative product development environment</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Store Operations Business Analyst

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>MORE (Motor Oil Renewable Energy)&nbsp;is a subsidiary company of the&nbsp;Motor Oil Group&nbsp;and is dynamically active in the field of clean energy production &amp; management. MORE’s vision is, through the innovative development of its units and services, to produce more clean energy, and create more alternatives for a sustainable future for all. Having as guarantee the credibility and confidence inspired by the Motor Oil Group’s name, as well as the stability and financial health, MORE dares and invests, looking to the future. We strive to develop our people to their highest potential, through continuous learning and assignment of challenging projects.At&nbsp;Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>Currently we are searching to hire a&nbsp;SCADA &amp; IT Specialist who will be responsible for ensuring the optimal performance and compliance of SCADA systems across various renewable energy installations while collaborating with different departments to gather requirements. This position also involves cybersecurity compliance monitoring, ensuring system connectivity, troubleshooting issues, and managing documentation related to network installations.<h2>During your day you will:</h2><ul><li>Collect and analyze the needs of various departments to accurately specify the SCADA system's capabilities.</li><li>Continuously monitor the connectivity and operational performance of SCADA systems across different renewable energy installations</li><li>Specify and manage Internet Service Provider (ISP) services to ensure stable and reliable data transmission for SCADA systems.</li><li>Provide guidance and support to site technicians and operational teams for the troubleshooting and resolution of SCADA-related issues.</li><li>Develop and maintain comprehensive documentation for all SCADA system installations, network architectures, and configuration settings.</li><li>Ensure seamless integration of SCADA systems with industrial equipment, such as PLCs (Programmable Logic Controllers), and industrial communication protocols, including Modbus, IEC-104, DNP3, and OPC UA.</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in information technology, Electrical Engineering, or a related field.</li><li>Master Degree in related fields will be considered an asset</li><li>Minimum of 5 years of experience in SCADA system management and IT infrastructure within the renewable energy sector.</li><li>In-depth knowledge of SCADA systems</li><li>Strong understanding of cybersecurity principles, especially in relation to industrial control systems (ICS).</li><li>Experience with ISP service specifications, network connectivity, and troubleshooting in a renewable energy context.</li><li>Fluency in English (verbal and written)</li><li>Proficient in all MS Office software especially Word, Excel, Power Point</li><li>Strong problem-solving skills and the ability to manage multiple tasks simultaneously.</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

SCADA & IT Specialist

We are seeking an experienced IT Project Manager &amp; Application Owner to fill a hybrid role within our IT department. This individual will be responsible for both leading the successful, end-to-end delivery of different sizes of IT projects and for assuming full lifecycle ownership of one or more key business applications. This position will focus mainly on the “Project Delivery” and “PPM (Project Portfolio Management)” domains.What We Offer:<ul><li>Competitive compensation package</li><li>Hybrid work model</li><li>A dynamic, multicultural team with opportunities for personal and professional growth</li><li>Access to continuous learning and development programs</li><li>Health insurance and other benefits tailored to your needs</li><li>The chance to work in a global environment, collaborating with colleagues from across Europe and beyond</li></ul>Your Responsibilities:As an IT Project Manager<ul><li>Initiation &amp; Planning:<ul><li>Collaborate with sponsors to define project scope, goals, and deliverables.</li><li>Develop detailed project plans, work-breakdown structure and resource plan</li><li>Conduct comprehensive risk assessments and develop mitigation strategies.</li><li>Establish project budget and track invoices process.</li></ul></li></ul><ul><li>RFI / RFP Preparation:<ul><li>Partner with business and technical teams to define detailed requirements for new software</li><li>Author comprehensive Request for Information and Request for Proposal documents.</li><li>Manage the vendor communication and Q&amp;A process.</li><li>Organize and facilitate vendor demonstrations.</li><li>Lead the vendor evaluation committee, develop scoring matrices and provide a final selection recommendation.</li><li>Support the procurement and legal teams during contract negotiation.</li></ul></li></ul><ul><li>Execution &amp; Control:<ul><li>Lead project kick-off meetings and regular status meetings.</li><li>Proactively manage and track project risks, issues, and dependencies, escalating as needed.</li><li>Manage the project budget, tracking actuals against forecast and handling change requests.</li><li>Prepare and deliver clear status reports and presentations to all levels of stakeholders</li><li>Ensure project documentation and deliverables are tracked, reviewed and approved</li></ul></li></ul><ul><li>Closure:<ul><li>Coordinate User acceptance testing and ensure all criterias are met for go-live.</li><li>Manage the project transition to the operational support team.</li><li>Conduct post-project reviews and "lessons learned" sessions.</li></ul></li></ul>As an Application Owner<ul><li>Strategy &amp; Roadmap:<ul><li>Develop and maintain the 3-5 year strategic roadmap for the application(s), aligning with business objectives.</li><li>Plan for the application lifecycle, including upgrades, enhancements, and eventual closure.</li></ul></li></ul><ul><li>Financial Management:<ul><li>Develop and manage the annual budget for the application(s), including licenses, maintenance, support, and enhancement costs.</li><li>Continuously track and optimize costs</li></ul></li></ul><ul><li>Operations &amp; Performance:<ul><li>Act as the primary escalation point for major incidents and problem management.</li><li>Monitor application performance, availability, and user satisfaction.</li><li>Liaise with infrastructure, database, and security teams to ensure the underlying technology stack is robust and secure.</li></ul></li></ul><ul><li>Lifecycle &amp; Vendor Management:<ul><li>Manage the backlog of bug fixes and enhancement requests</li><li>Oversee the release management and change control process for the application.</li><li>Manage the relationship with the application vendor(s), ensuring adherence to Service Level Agreements and driving value from the partnership.</li></ul></li></ul><ul><li>Compliance &amp; Security:<ul><li>Ensure the application adheres to all internal security policies and external regulations.</li><li>Elaborate compliance and security documentation during project implementation</li><li>Coordinate regular security audits, vulnerability assessments, and disaster recovery testing</li></ul></li></ul>Qualifications:Essential<ul><li>Bachelor’s Degree in Computer Science, Information Systems, or Engineering</li><li>More than 5 years of practical experience in projects related applications</li><li>Demonstrable experience as an application owner, product management</li><li>Project management certification (PMP)</li><li>Experience working in Agile methodology for managing product backlog</li><li>Proven, end-to-end experience leading RFI/RFP processes, vendor evaluation, and selection.</li><li>Strong experience managing external vendors and managed service providers</li><li>Experience of working within a culturally diverse global company</li><li>Fluent or native English speaker</li><li>Knowledge and experience on Google workplace</li></ul>&nbsp;Desirable<ul><li>Knowledge and experience with technical fields ( application architecture, servers and applications services troubleshooting,...)</li><li>Conversant in French would be advantageous</li></ul>

IT Project Manager & Application Owner 11411

We are seeking a strategic and execution‑driven senior professional to lead and scale the Bank’s Conversational Banking and Digital Automation capabilities across customer‑facing digital channels and internal Digital Banking operations. Reporting directly to the Group Chief Digital Officer, the role owns the design, delivery, and continuous optimization of AI‑powered conversational experiences and automated processes, shaping the Bank’s digital customer interaction model while improving service efficiency, customer experience, and measurable business impact.&nbsp;Your key responsibilities will be:<ul><li>Define and evolve the Bank’s Conversational Banking strategy across all customer segments and digital channels, mapping the end‑to‑end conversational ecosystem, prioritizing high‑impact use cases, and driving adoption of self‑service and conversational journeys.</li><li>Own the business objectives and performance of conversational agents across sales, servicing, onboarding, and support, defining success criteria and tracking KPIs such as containment rate, conversion, cost‑to‑serve reduction, and customer satisfaction.</li><li>Design end‑to‑end conversational journeys and experiences, defining functional and technical requirements (data sources, APIs, business rules, escalation flows) and establishing standards for conversational UX, tone of voice, and accessibility in close collaboration with Digital and GenAI teams.</li><li>Act as product owner for Conversational Banking initiatives, owning the roadmap and backlog, participating in sprint and release planning, overseeing delivery governance, and ensuring timely, high‑quality releases through structured sign‑off and milestone tracking.</li><li>Lead cross‑functional coordination and AI governance across Product, IT, Data/GenAI, UX, Compliance, and external partners, ensuring alignment with enterprise AI strategy, architecture, Responsible AI principles, and decision‑making frameworks.</li><li>Drive Digital Automation initiatives across Digital Banking functions by identifying high‑volume, low‑value processes suitable for automation, leading implementation teams, overseeing deployment, monitoring performance, and ensuring measurable value realization and ROI through consistent reporting.</li></ul>&nbsp;You will be a great candidate if you:<ul><li>Have 10+ years of experience in Digital Banking, Digital Product Development &amp; Management, Digital Automation, AI, or Customer Experience roles.</li><li>Demonstrate a proven track record in delivering large‑scale digital and/or AI‑driven transformation initiatives with measurable business impact.</li><li>Have strong understanding of conversational AI principles, relevant technologies, digital customer journeys, and user experience design.</li><li>Bring hands‑on experience with automation initiatives leveraging multiple technologies (e.g. GenAI, RPA, workflow automation).</li><li>Are able to operate effectively at both strategic and execution level, balancing vision with disciplined delivery.</li><li>Possess strong stakeholder management, cross‑functional leadership, and communication skills, supported by a data‑driven mindset and focus on outcomes.</li></ul>&nbsp;What’s in it for you:<ul><li>Competitive remuneration.&nbsp;</li><li>Hybrid work: work-life balance through remote and in-office work.  &nbsp;&nbsp;</li><li>Learning &amp; Development:&nbsp;</li></ul><ul><li></li></ul><ul><li>Access Unlimited Udemy Learning, international training methodologies&nbsp;</li><li>Upskilling, Professional development and career guidance from successful executives.   &nbsp;</li><li>Identification and Utilization of Talent Pool through a structured Talent Management process.  &nbsp;&nbsp;</li></ul><ul><li>Wellbeing:&nbsp;</li></ul><ul><li></li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support. &nbsp;</li><li>Pension plan to support your plans and future financial expectations.  &nbsp;</li><li>Team building &amp; wellbeing activities.  &nbsp;</li><li>Potential Extra days of annual leave (Winter Bonus).   &nbsp;&nbsp;</li><li>Engage in volunteering activities through our TeamUp program.&nbsp;</li></ul><ul><li>Extra Benefits:</li></ul><ul><li></li></ul><ul><li>Exclusive discounts at partner stores.  &nbsp;</li><li>Staff pricing for banking products.  &nbsp;</li><li>Nursery and summer camp allowance for your little ones.  &nbsp;</li></ul>

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Head of Conversational Banking & Digital Automation

AB Vassilopoulos: A world of opportunities awaits youAt AB Vassilopoulos, we are more than 12,000 people sharing the same purpose: to give our best every day and make a difference in people’s lives. With a presence across Greece - from stores and offices to distribution centers and our Home Shop Center with more than 500 Job roles - we offer countless opportunities for growth, in an environment that respects and supports every team member. As part of the global Ahold Delhaize group and one of the most dynamic brands in Greece, we are proud to consistently be recognized as a Top Employer.&nbsp;Become part of the #proudABers team!The opportunity&nbsp;We are seeking a dynamic and experienced IT Product Owner to lead the Core Retail and Forecast &amp; Replenishment (F&amp;R) domain within our organization. In this role, you will be responsible for driving the evolution and optimization of retail business processes supported by SAP Retail, our primary ERP platform.You will work closely with business stakeholders and cross-functional IT teams to manage demand across areas such as Retail Finance, Order Management, Inventory Management, and Forecast &amp; Replenishment. The role requires strong SAP process understanding, product ownership capabilities, and the ability to translate business needs into scalable system solutions.As a Product Owner, you will manage the product backlog, define requirements, and ensure that solutions deliver measurable business value while supporting the organization’s digital transformation initiatives.What you will focus on<ul><li>Product Vision &amp; Strategy: Support the development and communication of a clear product vision and roadmap for the Core Retail and Forecast &amp; Replenishment domain. Contribute to the planning, optimization, and continuous improvement of core retail processes supported by SAP Retail.&nbsp; Align product priorities with organizational goals and business needs.</li><li>Requirements Management: Collaborate closely with business stakeholders, SAP experts, and IT teams to gather, analyze, and prioritize business requirements. Translate business requirements into user stories, functional specifications, and acceptance criteria.&nbsp; Ensure that requirements are clearly understood by development and functional teams.</li><li>Product Backlog Ownership: Manage and prioritize the product backlog, ensuring it contains well-defined user stories, features, and technical tasks. Define clear acceptance criteria and ensure alignment with business objectives. Work closely with your manager and key stakeholders to ensure that the roadmap reflects evolving business priorities.</li><li>Cross-functional Collaboration: Work closely with SAP specialists, developers, business analysts, and other IT teams to support the successful delivery of product features. Facilitate communication between technical teams and business stakeholders to ensure alignment throughout the development lifecycle.</li><li>Continuous Improvement: Identify opportunities to improve processes and systems within the Core Retail and F&amp;R landscape. Support the implementation of enhancements that improve operational efficiency, forecasting accuracy, and inventory optimization. Stay informed about retail industry trends, SAP capabilities, and best practices to support continuous innovation.</li><li>Lead training sessions for end users and other IT stakeholders</li><li>Analyze preferences and requests of end users.</li><li>Follow applicable Standards, Procedures, Guidelines and Methodologies in the implementation and/or maintenance of the SAP ECC6 platform</li></ul>Who we are looking for<ul><li>3+ years of relevant IT experience, experience in the retail industry would be considered a plus.</li><li>Solid understanding of SAP Retail business processes, particularly in core retail and supply chain areas.</li><li>Experience working in complex IT landscapes and large organizations.</li><li>Very good working knowledge of SAP business processes associated with core Retail and Forecast &amp; Replenishment. Knowledge of SAP SD, SAP MM and SAP FI</li><li>Experience with SAP F&amp;R will be considered an asset.</li><li>Proficiency in Agile Methodologies (SAFe) and hands on experience in agile tools (Atlassian)</li><li>Excellent command of the English language both written &amp; spoken.</li><li>Ability to travel (Europe) up to 10% depending on the nature and the duration of the assigned projects/work.</li></ul>The value you bring<ul><li>Analytical Thinking | Ability to process complex information with a critical, solution‑driven mindset</li><li>Problem Solving | Be on top and define problems, develop and implement effective solutions</li><li>Effective Collaboration | Understand team dynamics that embrace healthy work climate</li><li>Structured Work Approach | Organization, consistency, and strong attention to detail across all stages of work</li><li>Accuracy | Systematic and methodical execution of tasks with a high standard of quality</li></ul>We care for you&nbsp;<ul><li>Competitive remuneration package</li><li>A buddy to support you during onboarding</li><li>Free lunch meals in our restaurant</li><li>Unlimited access to LinkedIn Learning programs</li><li>Health insurance</li><li>Available parking</li><li>Hybrid way of working</li><li>Wellbeing Program</li></ul>A place where everyone belongsAll our candidates and employees are treated with respect and equality, regardless of race, color, religion, gender, sexual orientation, national origin, disability, or any other characteristic protected by law.As part of our commitment to inclusion and equality, we have signed the Diversity Charter Greece , we are certified with the SHARE Equality Label and we are members of LEAD Network, recognizing our tangible actions toward a truly inclusive work environment.*All applications are treated with utmost confidentiality

IT Product Owner

As a Senior AI Product Owner, you will support the evolution and adoption of AI across OPAP by translating business needs into clear AI product requirements and guiding implementation teams in delivering impactful, data-driven solutions.&nbsp;Your day to day will include:<ul><li>Receiving business requests and priorities, clarifying and translating them into AI-specific specifications (e.g., Statements of Work), and producing detailed requirements and plans.</li><li>Acting as liaison between business owners and development team to clarify requirements and resolve misalignments.</li><li>Managing AI project progress and ensuring timely delivery, testing, and deployment, while providing domain insight and technical expertise.</li><li>Managing and refining the AI Product Backlog, aligning business needs, prioritizing AI-related backlog items, and setting delivery milestones.</li><li>Identifying and communicating scope/quality risks, reviewing deliverables, supporting testing, and reporting deviations.</li><li>Working cross-functionally with teams, PMO, and vendors to enhance collaboration and resolve issues, while designing scalable AI solutions.</li><li>Monitoring AI solution efficiency and release cycles, identifying risks, coordinating maintenance, and assessing progress against benchmarks and expectations.</li><li>Organizing backlog refinement sessions, monitoring release cycles and operational efficiency, and coordinating maintenance and troubleshooting.</li><li>Keeping up with AI market trends, emerging technologies, and standards to propose innovative solutions and maintain a competitive product portfolio for OPAP</li></ul> What you need to succeed:&nbsp;<ul><li>BSc in Computer Science, Digital Automations or equivalent STEM</li><li>MSc in relevant topic is desirable</li><li>5+ years of relevant experience in AI or Digital product development &amp; management, functional or technical analysis</li><li>Experience of negotiating with suppliers and business teams</li><li>Hands-on experience in configuration processes of low-code tools/environments</li><li>Very good presentation, communication and conflict resolution skills</li><li>Strong analytical, problem solving and organizational skills</li><li>Ability to work efficiently in a team, with a strong understanding of all layers of a product business to application, infrastructure, and network. </li></ul>What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

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