Σύμβουλος Τηλεφωνικής Εξυπηρέτησης (8ωρο) Αθήνα / On-Site Εάν θέλεις… Να δείξεις το ταλέντο σου στην επικοινωνία, να εξελιχθείς σαν επαγγελματίας και να χτίσεις το μέλλον σου, απασχολήσου ως Σύμβουλος Τηλεφωνικής Εξυπηρέτησης. Πρόκειται για 8ωρη, 5θήμερη απασχόληση μέσω συνεργαζόμενων με την COSMOTE eValue εταιριών με αντικείμενο την τηλεφωνική εξυπηρέτηση.   Είσαι ο ιδανικός υποψήφιος εάν έχεις… Απολυτήριο Λύκειο Ευχέρεια στη χρήση εφαρμογών MS Office Καλή γνώση Αγγλικών   Είμαστε οι ιδανικοί για εσένα διότι προσφέρουμε… Αρχική εκπαίδευση περίπου 3 εβδομάδων με αποδοχές. Συστηματική εκπαίδευση σε θέματα Εξυπηρέτησης Πελατών και πρόσβαση σε αμέτρητα e-trainings. Σταθερό μηνιαίο μισθό και ασφάλιση from day 1! Δυνατότητα να είσαι το επόμενο αστέρι στο Grand Cosmotel (μία σύντομη γεύση εδώ)!

Σύμβουλος Τηλεφωνικής Εξυπηρέτησης (6ωρο) Αθήνα / On-Site Εάν θέλεις… Να δείξεις το ταλέντο σου στην επικοινωνία, να εξελιχθείς σαν επαγγελματίας και να χτίσεις το μέλλον σου, απασχολήσου ως Σύμβουλος Τηλεφωνικής Εξυπηρέτησης. Πρόκειται για 6ωρη, 5θήμερη απασχόληση μέσω συνεργαζόμενων με την COSMOTE eValue εταιριών με αντικείμενο την τηλεφωνική εξυπηρέτηση.   Είσαι ο ιδανικός υποψήφιος εάν έχεις… Απολυτήριο Λύκειο Ευχέρεια στη χρήση εφαρμογών MS Office Καλή γνώση Αγγλικών   Είμαστε οι ιδανικοί για εσένα διότι προσφέρουμε… Αρχική εκπαίδευση περίπου 3 εβδομάδων με αποδοχές. Συστηματική εκπαίδευση σε θέματα Εξυπηρέτησης Πελατών και πρόσβαση σε αμέτρητα e-trainings. Σταθερό μηνιαίο μισθό και ασφάλιση from day 1! Δυνατότητα να είσαι το επόμενο αστέρι στο Grand Cosmotel (μία σύντομη γεύση εδώ)!

Σύμβουλος Εξυπηρέτησης & Τεχνικής Υποστήριξης Εταιρικών & Επιχειρησιακών Πελατών Αθήνα / On-Site Εάν θέλεις… Να δείξεις το ταλέντο σου στην επικοινωνία, να εξελιχθείς σαν επαγγελματίας και να χτίσεις το μέλλον σου, απασχολήσου ως Σύμβουλος Τηλεφωνικής Εξυπηρέτησης & Τεχνικής Υποστήριξης Εταιρικών και Επιχειρησιακών Πελατών. Πρόκειται για 8ωρη, 5θήμερη απασχόληση μέσω συνεργαζόμενων με την COSMOTE eValue εταιριών με αντικείμενο την τηλεφωνική εξυπηρέτηση και συμβουλευτική υποστήριξη εταιρικών και επιχειρησιακών πελατών σε θέματα εμπορικής και τεχνικής φύσεως.   Είσαι ο ιδανικός υποψήφιος εάν έχεις… Απολυτήριο Λύκειο και τελειόφοιτος ή απόφοιτος ΙΕΚ / ΤΕΙ / ΑΕΙ με επιθυμητή κατεύθυνση Τηλεπικοινωνίες ή Πληροφορική. Ευχέρεια στη χρήση εφαρμογών MS Office. Καλή γνώση Αγγλικών. Εξοικείωση με τεχνολογίες όπως IP VPN, Cloud, ICT solutions. Εργασιακή εμπειρία σε παρεμφερές αντικείμενο.   Είμαστε οι ιδανικοί για εσένα διότι προσφέρουμε… Αρχική εκπαίδευση περίπου 3 εβδομάδων με αποδοχές. Συστηματική εκπαίδευση σε θέματα Εξυπηρέτησης Πελατών και πρόσβαση σε αμέτρητα e-trainings. Σταθερό μηνιαίο μισθό και ασφάλιση from day 1! Δυνατότητα να είσαι το επόμενο αστέρι στο Grand Cosmotel (μία σύντομη γεύση εδώ)!

Σύμβουλος Τηλεφωνικών Πωλήσεων Βόλος / Remote Εάν θέλεις… Να δείξεις το ταλέντο σου στην επικοινωνία, να εξελιχθείς σαν επαγγελματίας και να χτίσεις το μέλλον σου, απασχολήσου ως Remote Σύμβουλος Τηλεφωνικών Πωλήσεων. Πρόκειται για 6ωρη, 5θήμερη απομακρυσμένη απασχόληση μέσω συνεργαζόμενων με την COSMOTE eValue εταιριών με αντικείμενο τις τηλεφωνικές πωλήσεις.   Είσαι ο ιδανικός υποψήφιος εάν έχεις… Απολυτήριο Λύκειο Ευχέρεια στη χρήση εφαρμογών MS Office Καλή γνώση Αγγλικών   Είμαστε οι ιδανικοί για εσένα διότι προσφέρουμε… Αρχική εκπαίδευση περίπου 3 εβδομάδων με αποδοχές. Συστηματική εκπαίδευση σε θέματα Εξυπηρέτησης Πελατών και πρόσβαση σε αμέτρητα e-trainings. Σταθερό μηνιαίο μισθό και ασφάλιση from day 1! Ανταγωνιστικό σχήμα μηνιαίου bonus, το οποίο αναλόγως με την επίτευξή σου, πολλές φορές μπορεί να υπερβεί και το μισθό σου. Εξοπλισμό για την απασχόλησή σου! Δυνατότητα να είσαι το επόμενο αστέρι στο Grand Cosmotel (μία σύντομη γεύση εδώ)!

Σύμβουλος Τηλεφωνικών Πωλήσεων & Εξυπηρέτησης Πελατών Ξάνθη / On-Site Εάν θέλεις… Να δείξεις το ταλέντο σου στην επικοινωνία, να εξελιχθείς σαν επαγγελματίας και να χτίσεις το μέλλον σου, απασχολήσου ως Σύμβουλος Τηλεφωνικών Πωλήσεων. Πρόκειται για 6ωρη, 5θήμερη απασχόληση μέσω συνεργαζόμενων με την COSMOTE eValue εταιριών με αντικείμενο τις τηλεφωνικές πωλήσεις.   Είσαι ο ιδανικός υποψήφιος εάν έχεις… Απολυτήριο Λύκειο Ευχέρεια στη χρήση εφαρμογών MS Office Καλή γνώση Αγγλικών   Είμαστε οι ιδανικοί για εσένα διότι προσφέρουμε… Αρχική εκπαίδευση περίπου 3 εβδομάδων με αποδοχές. Συστηματική εκπαίδευση σε θέματα Εξυπηρέτησης Πελατών και πρόσβαση σε αμέτρητα e-trainings. Σταθερό μηνιαίο μισθό και ασφάλιση from day 1! Ανταγωνιστικό σχήμα μηνιαίου bonus, το οποίο αναλόγως με την επίτευξή σου, πολλές φορές μπορεί να υπερβεί και το μισθό σου. Δυνατότητα να είσαι το επόμενο αστέρι στο Grand Cosmotel (μία σύντομη γεύση εδώ)!

We're currently looking for full-time Support Associates to join our team in Thessaloniki! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends. Please note that this is an on-site position for candidates based in Thessaloniki. :)  If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.  Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!  Attitude: Take ownership beyond the obvious. What you'll be doing Handling our 24/7 customer, venue partner and courier partner support together with the team. Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone. Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations. Developing our customer, venue partner and courier partner support together with the team. Our humble expectations It's a shift-based role, so you are able to work during mornings, nights and weekends (40 hours per week) - we are open 7 days a week. You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support team. You are a fast learner and attentive to both small details and the bigger picture. Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority. You're an expert when it comes to Thessaloniki's food scene, traffic patterns, and the different areas of your city. You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment. Fluency in Greek and ability to work in English is required. Next steps If you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team, we’d love to hear from you!  We will be reviewing applications on an on-going basis, so send through your application ASAP :)

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!  We're currently looking for full-time Support Associates to join our team in Athens! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends.   Please note that this is an on-site position for candidates based in Athens. :)  If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.  Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!  Attitude: Take ownership beyond the obvious. What you'll be doing Handling our 24/7 customer, venue partner and courier partner support together with the team. Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone. Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations. Developing our customer, venue partner and courier partner support together with the team. Our humble expectations It's a shift-based role, so you are able to work during mornings, nights and weekends (40 hours per week) - we are open 7 days a week. You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support team. You are a fast learner and attentive to both small details and the bigger picture. Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority. You're an expert when it comes to Athens' food scene, traffic patterns, and the different areas of your city. You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment. Fluency in Greek and ability to work in English is required. Next steps If you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team, we’d love to hear from you!  We will be reviewing applications on an on-going basis, so send through your application ASAP :)

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!  We're currently looking for full-time Support Associates to join our team in Athens! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. This role would require you to work only night shifts. Please note that this is an on-site position for candidates based in Athens. :)  If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.  Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!  Attitude: Take ownership beyond the obvious. What you'll be doing Handling our customer, venue partner and courier partner support together with the team, during night shifts.  Communicating with customers & partners via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone. Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations. Developing our customer, venue partner and courier partner support together with the team. Our humble expectations It's a shift-based role, so you are able to work during nights and weekends (40 hours per week) - we are open 7 days a week. You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support team. You are a fast learner and attentive to both small details and the bigger picture. Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority. You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment. Fluency in Greek and ability to work in English is required. Next steps If you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team, we’d love to hear from you!  We will be reviewing applications on an on-going basis, so send through your application ASAP :)

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!  Role background  Wolt is a Finnish technology company and we’re best known for our food delivery platform. In 2017, Wolt operated in 4 countries and 10 cities across the Nordics. Fast forward to today, we’re a team of 8000+ people in 25 countries and over 500+ cities, servicing over 29M registered users and have 50+ Wolt Market stores across our Wolt markets. As the platform economy is changing the ways consumers connect with restaurants and retailers, we are seeing a huge opportunity to be the industry leader with the amazing teams we have built globally. Our journey in Greece started in January 2019 and from there we've expanded to Malta and Cyprus in the spring of 2020, as well as 25+ cities across Greece since then. We're currently looking for full-time Support Associates to join our team remotely from multiple regions across Greece (Eastern Macedonia and Thrace, Peloponnese, Epirus, Crete)! Kindly note that only candidates based outside of Athens & Thessaloniki are eligible for our remote openings. If you are based in Athens, please apply here. Applicants based in Thessaloniki can apply here! :)  In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends. If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.  Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!  Attitude: Take ownership beyond the obvious. What you'll be doing Handling our 24/7 customer, venue partner and courier partner support together with the team. Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone. Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations. Developing our customer, venue partner and courier partner support together with the team. Our humble expectations It's a shift-based role, so you are able to work during mornings, nights and weekends - we are open 7 days a week (40 hours per week). You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support team. You are a fast learner and attentive to both small details and the bigger picture. Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority. You're an expert when it comes to your region's food scene, traffic patterns, and the different areas of your city. You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment. Fluency in Greek and ability to work in English is required. Next steps If you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team, we’d love to hear from you!  We will be reviewing applications on an on-going basis, so send through your application ASAP :)

Are you an experienced customer support professional with leadership experience and passion for delivering an exceptional service? Does leading a support team within one of Europe’s fastest-growing tech companies sound like your next adventure? If so, then we’d love to chat! Role background With our excellent customer service, the support teams are the glue that holds the marketplace together. We ensure that the operations between customers, restaurant partners and courier partners all run smoothly. As our Support Lead, you will manage our support team and inspire a high-quality standard of service that we provide to our customers and partners throughout the country. Even though we deliver 7 days a week, our new Support Lead will only be required to work Monday - Friday :) What you'll be doing Leading by example and showing what customer-obsessed means: At Wolt, our Customer Support-team knows that customer interactions serve a larger purpose than simply fixing problems. You will lead by example and raise the bar for the way we do support at Wolt. Analyzing and optimizing: You will look for patterns in incoming requests, translating it to actions and improvements - get your spreadsheet skills ready, there will be plenty of number crunching to do here! Strategizing: You will work together with our Head of Customer Support to develop strategies to improve customer experience and satisfaction while creating engaged customers. Recruiting, mentoring and managing: You will find the best talent with the right attitude while creating an environment where the team can develop through encouragement and empowerment. You will provide performance feedback, make sure your team is motivated and meets SLA's. Communicating: Understanding and setting the needs and relevant tone of voice to each of our customers (courier partners, customers, and merchants) that are reaching out to us. Getting stuff done: Hustle, hustle, hustle. Our humble expectations Proven leadership experience and background from customer experience, product management, customer insights, or similar field Experience and passion for working with analytics. You love exploring customer insights and patterns to take the customer experience and the way support is done to new heights. Passionate about customer experience and enjoy working and engaging with people. Data-driven and able to work with data and turn your findings into actions to help the rest of the core team understand how support is progressing according to the KPIs. Can-do attitude and positive energy. You enjoy the idea of working in a fast-paced entrepreneurial environment and you like to roll up your sleeves and get things done. You have the skills and know-how to motivate your team to provide the best service possible. You’re tech-savvy and enjoy learning and teaching others in how to use our support tools and make things smarter. The ability to think on your feet and multi-task. Fluent in Greek and English. Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!  We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!