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Atlantica Hotels &amp; Resorts, a member of Wavemaker Hospitality, is the Group’s largest hotel brand in Greece and Cyprus, managing over 40 properties across 10 destinations. With more than 45 years of experience, Atlantica Hotels &amp; Resorts is a prime example of innovation, offering a dynamic work environment. For the 2026 season, we seek experienced and talented individuals to join the award-winning&nbsp;Atlantica Imperial 5*&nbsp;Hotel in Rhodes Island as a&nbsp;Guest&nbsp;Experience Agent.&nbsp;As a Guest Relations Agent, you will be responsible for providing exceptional customer service to hotel guests, addressing their needs and ensuring a positive experience throughout their stay. You will serve as a liaison between guests and various hotel departments to fulfil requests and resolve issues promptly.Responsibilities&nbsp;<ul><li>Welcome guests upon arrival, assist with the check-in process and provide information about hotel services and amenities.</li><li>Work closely with other departments to ensure seamless coordination in handling reservations.</li><li>Address and resolve any concerns or complaints promptly and effectively.</li><li>Act as a liaison between guests and other departments to ensure prompt resolution of problems.</li><li>Respond to guest inquiries, requests, and concerns professionally and courteously.</li><li>Anticipate and fulfil guest needs to enhance their overall experience.</li><li>Monitor guest feedback and reviews, respond to guest comments and take proactive steps to address and eliminate potential issues.</li><li>Maintain clear and open communication with other hotel departments to ensure seamless guest experiences.</li><li>Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction.</li><li>Handle emergencies or crises, ensuring the safety and well-being of guests.</li><li>Ensure compliance with all company policies and procedures, including health and safety regulations, data protection, and security procedures.</li></ul>Requirements<ul><li>Bachelor's degree in hospitality or business administration, or related field.</li><li>Previous experience in a guest service or front desk role is desirable.</li><li>Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and other stakeholders.</li><li>Strong organizational, time-management skills, problem-solving and decision-making skills, with the ability to handle complex and/or escalated guest issues and find creative solutions</li><li>Knowledge of hospitality industry best practices, including customer service and guest experience.</li><li>Fluent in English &amp; German; additional languages a plus.</li><li>Familiarity with hotel reservation systems.</li></ul>Benefits<ul><li>Competitive salary and other benefits (as per local legislation)</li><li>Advanced opportunities for professional growth</li><li>Accommodation (if necessary) and board</li><li>Participation in educational programs</li><li>Diverse and multicultural environments</li><li>Professional skills development</li></ul>

Guest Experience Agent

Atlantica Hotels &amp; Resorts, a member of Wavemaker Hospitality, is the Group’s largest hotel brand in Greece and Cyprus, managing over 40 properties across 10 destinations. With more than 45 years of experience, Atlantica Hotels &amp; Resorts is a prime example of innovation, offering a dynamic work environment. For the 2026 season, we seek an experienced and talented individual to join the award-winning&nbsp;Atlantica Kalliston 5*&nbsp;Hotel in&nbsp;Chania, Crete&nbsp;Island as an&nbsp;Assistant F&amp;B Manager.Responsibilities<ul><li>Assist in the day-to-day management of food and beverage operations, ensuring smooth and efficient service delivery.</li><li>Oversee the implementation of operational procedures, including inventory management, order processing, and quality control.</li><li>Contribute to maintaining high standards of customer service, addressing customer inquiries and concerns in a professional and timely manner.</li><li>Contribute to the maintenance of a high level of cleanliness and hygiene in both the kitchen and dining areas.</li><li>Collaborate with the Food and Beverage Manager on financial analysis and reporting related to F&amp;B operations.</li><li>Stay abreast of industry trends and customer preferences to keep our offerings fresh and exciting.</li><li>Lead by example, setting the standard for impeccable service. Work closely with the front-of-house team to create a seamless and memorable dining experience for our guests.</li><li>Lead the menu costings in cooperation with the F&amp;B manager and the Executive Chef.</li><li>Conducting regular stock takes to ensure inventory accuracy and control.</li><li>Assisting with Food &amp; Beverage (F&amp;B) results analysis to monitor costs and profitability.</li><li>Supporting the setup and maintenance of the Point of Sale (POS) system, ensuring accurate configuration and reporting.</li></ul>Requirements<ul><li>Bachelor's degree in hospitality management or related field</li><li>3 years of experience as an F&amp;B Assistant or similar role</li><li>Extensive knowledge of food and beverage service, including industry trends and best practices</li><li>Strong leadership, communication, and interpersonal skills</li><li>Ability to work under pressure and handle multiple tasks simultaneously</li><li>Excellent organizational and time management skills, with the ability to prioritize tasks effectively</li><li>Proficient in English with an excellent command of the language</li><li>Proficient knowledge of MS Office</li></ul>Benefits<ul><li>Competitive salary and other benefits (as per local legislation)</li><li>Advanced opportunities for professional growth</li><li>Accommodation (if necessary) and board</li><li>Participation in educational programs</li><li>Diverse and multicultural environments</li><li>Professional skills development</li></ul>

Assistant F&B Manager

Atlantica Hotels &amp; Resorts, a member of Wavemaker Hospitality, is the Group’s largest hotel brand in Greece and Cyprus, managing over 40 properties across 10 destinations. With more than 45 years of experience, Atlantica Hotels &amp; Resorts is a prime example of innovation, offering a dynamic work environment. For the 2026 season, we seek experienced and talented individuals to join the award-winning&nbsp;Atlantica Hotels 5* in Rhodes Island as a Front Office agent.&nbsp;As a&nbsp;Receptionist, you are an integral part of our commitment to delivering exceptional guest service, combining efficiency, courtesy, and professionalism to ensure a memorable and seamless stay for our valued guests.Responsibilities<ul><li>Greet and welcome guests with warmth and professionalism, creating a positive first impression.</li><li>Effectively address guest inquiries, providing accurate information about the hotel facilities, services, and local attractions.</li><li>Efficiently handle room reservations, ensuring accuracy and timely confirmation.</li><li>Collaborate with other departments to meet specific guest requests and preferences.</li><li>Create a welcoming and friendly atmosphere, fostering positive interactions with guests.</li><li>Serve as a central communication point between guests and various hotel departments.</li><li>Conduct smooth and expedited check-in and check-out processes, adhering to established procedures.</li><li>Handle guest payments accurately and securely, utilizing the hotel's payment systems.</li><li>Maintain accurate and up-to-date guest records, ensuring confidentiality and compliance with privacy regulations.</li><li>Address guest concerns or issues promptly and professionally, seeking effective resolutions.</li></ul>Requirements<ul><li>Bachelor's degree in hospitality management, business administration, or related field.</li><li>Minimum of 2 years of experience in a front office, customer service, or hospitality role</li><li>Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and other stakeholders.</li><li>Strong organizational, time-management skills, problem-solving and decision-making skills, with the ability to handle complex and/or escalated guest issues and find creative solutions</li><li>Knowledge of hospitality industry best practices, including customer service and guest experience.</li><li>Proficient in English, additional languages a plus.</li><li>Strong computer skills, including MS Office proficiency and hotel management system experience.</li></ul>Benefits<ul><li>Competitive salary and other benefits (as per local legislation)</li><li>Advanced opportunities for professional growth</li><li>Accommodation (if necessary) and board</li><li>Participation in educational programs</li><li>Diverse and multicultural environments</li><li>Professional skills development</li></ul><ul><li></li></ul>

Front Office Agent / Receptionist

Atlantica Hotels &amp; Resorts, a member of Wavemaker Hospitality, is the Group’s largest hotel brand in Greece and Cyprus, managing over 40 properties across 10 destinations. With more than 45 years of experience, Atlantica Hotels &amp; Resorts is a prime example of innovation, offering a dynamic work environment. For the 2026 season, we seek an experienced and talented individual to join the award-winning&nbsp;Atlantica Kalliston 5*&nbsp;Hotel in Chania, Crete Island as an&nbsp;Assistant Resident Manager. The successful candidate will be hired for a&nbsp;full-time&nbsp;role within our team.KEY JOB RESPONSIBILITIES:<ul><li>Assisting the Hotel Manager to manage all aspects of hotel operations, including front desk, housekeeping, maintenance and food &amp; beverage services.</li><li>Lead, mentor, and develop a diverse team of staff to deliver outstanding service, demonstrating strong team leadership.</li><li>Ensure compliance with health and safety regulations and hotel policies.</li><li>Optimize operational efficiency while maintaining budgetary guidelines and applying effective cost control measures.</li><li>Analyze guest feedback and implement improvements to enhance the guest experience.</li><li>Monitor industry trends and competitor performance to identify opportunities for growth.</li><li>Oversee and support maintenance operations to ensure the property meets 5* standards.</li><li>Monitor budgets, forecasts, and P&amp;L reports to achieve financial goals.</li><li>Demonstrate strong understanding of Room Division operations to ensure smooth daily performance.</li><li>Apply solid Food &amp; Beverage expertise to maintain service excellence and financial efficiency.</li><li>Show excellent problem-solving skills, ensuring quick and effective solutions.</li><li>Socialize with guests and maintain strong guest relations to create memorable experiences.</li><li>Recruit and retain the best possible staff, fostering a high-performance culture.</li><li>Oversee staff accommodation issues to ensure employee well-being and satisfaction.</li><li>Maintain and strengthen good relations with suppliers to secure quality and cost-effective services.</li></ul>REQUIREMENTS:<ul><li>Minimum of 3 years of experience in a similar position.</li><li>Food &amp; Beverage oriented and minimum 3 years of experience in this position.</li><li>Bachelor’s degree in hospitality management or related field.</li><li>Strong leadership, team management and interpersonal skills.</li><li>Ability to multitask in a fast-paced and dynamic environment</li><li>Proficiency in hotel management software and MS Office.</li><li>Excellent communication skills, both verbal and written.</li><li>Solid knowledge of hotel maintenance, budgeting, forecasting, cost control, Food &amp; Beverage operations, problem solving, guest relations, recruitment, and supplier management</li></ul>BENEFITS:<ul><li>Competitive salary and other benefits (as per local legislation)</li><li>Advanced opportunities for professional growth</li><li>Accommodation (if necessary) and board</li><li>Participation in educational programs</li><li>Diverse and multicultural environments</li><li>Professional skills development</li></ul>

Hotel Resident Manager

AMOH, a Luxury Collection Resort, Rhodes by Marriott International, operated by Wavemaker Hospitality, a Group with 45 years of expertise in hospitality and a rich portfolio of brands with over 50 hotels, is a luxurious, rare, and captivating gem in one of the most extraordinary places in the world. A mythical resort on a private peninsula near the ancient town of Lindos in Rhodes. In this place shaped by myths and history, we are seeking individuals with a passion for growth.Become part of our dynamic team, contributing to the creation of refined experiences through authentic hospitality, the promotion of cultural heritage and the love for gastronomy.As a&nbsp;Night Auditor, you will play a critical role in ensuring our hotel's smooth and efficient operation during the overnight hours. Your responsibilities encompass a range of financial, operational, and guest service duties&nbsp;in line with Marriott Luxury Collection values.Responsibilities<ul><li>Conduct accurate and detailed audits of daily financial transactions, including room charges, adjustments, and revenue postings.</li><li>Reconcile and balance all hotel accounts, ensuring precision and adherence to accounting standards.</li><li>Facilitate guest check-ins and check-outs during the night shift, providing a seamless and welcoming experience.</li><li>Collaborate with other departments to meet specific guest requests and preferences.</li><li>Generate and distribute nightly reports to the management team, summarizing key financial and operational metrics.</li><li>Maintain accurate and up-to-date records of all transactions and activities during the night shift.</li><li>Proficiently navigate and utilize hotel management systems, point-of-sale systems, and related software.</li><li>Demonstrate flexibility in handling unexpected situations and adapting to changing circumstances.</li><li>Ensure compliance with internal audit procedures and external regulations governing the hotel industry.</li><li>Address guest concerns or issues promptly and professionally, seeking effective resolutions.</li></ul>Requirements<ul><li>Minimum of 2 years of experience in a night audit, accounting, or related role within the hospitality industry.</li><li>Familiarity with hotel operations, financial transactions, and night shift responsibilities.</li><li>Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and other stakeholders.</li><li>Strong organizational, time-management skills, problem-solving and decision-making skills, with the ability to handle complex and/or escalated guest issues and find creative solutions</li><li>Knowledge of hospitality industry best practices, including customer service and guest experience.</li><li>Proficient in English, additional languages a plus.</li><li>Strong computer skills, including proficiency in MS Office and in PMS systems (e.g., Opera).</li></ul>Benefits<ul><li>Competitive salary and other benefits (as per local legislation)</li><li>Advanced opportunities for professional growth</li><li>Accommodation (if necessary) and board</li><li>Participation in educational programs</li><li>Diverse and multicultural environments</li><li>Professional skills development</li></ul>

AMOH, a Luxury Collection Resort, Rhodes | Night Auditor

AMOH, a Luxury Collection Resort, Rhodes by Marriott International, operated by Wavemaker Hospitality, a Group with 45 years of expertise in hospitality and a rich portfolio of brands with over 50 hotels, is a luxurious, rare, and captivating gem in one of the most extraordinary places in the world. A mythical resort on a private peninsula near the ancient town of Lindos in Rhodes. In this place shaped by myths and history, we are seeking individuals with a passion for growth.Become part of our dynamic team, contributing to the creation of refined experiences through authentic hospitality, the promotion of cultural heritage and the love for gastronomy.Position: Concierge Location: AMOH Hotel Department: Guest ExperienceAbout the Role As a Concierge, you will create meaningful and memorable experiences for our guests by providing expert advice, personalised recommendations, and seamless assistance during their stay. You will embody the guest-focused culture of Marriott and elevate the luxury standards of AMOH Hotel.Key Responsibilities<ul><li>Provide information and recommendations about local attractions, dining, and activities</li><li>Arrange transportation, reservations, and special requests</li><li>Assist with VIP arrivals and ensure personalised experiences</li><li>Build relationships with guests and maintain updated guest preference profiles</li><li>Coordinate with Front Office and Bell staff</li><li>Maintain a polished, professional appearance in line with brand standards</li></ul>Requirements&nbsp;<ul><li>Previous concierge experience in a luxury hotel is strongly preferred</li><li>Excellent communication and interpersonal skills</li><li>Strong knowledge of the local area, events, and restaurants</li><li>Ability to handle confidential information discreetly</li><li>Fluency in English; other languages are an advantage</li></ul>Benefits<ul><li>Accommodation (if necessary) and board.</li><li>Social insurance and other benefits according to Greek legislation.</li><li>Opportunities to participate in professional training and development programs.</li><li>Work in a multicultural and dynamic environment.</li><li>Excellent career advancement opportunities within the organization.</li></ul>

AMOH, a Luxury Collection Resort, Rhodes | Concierge/Guest Relations

AMOH, a Luxury Collection Resort, Rhodes by Marriott International, operated by Wavemaker Hospitality, a Group with 45 years of expertise in hospitality and a rich portfolio of brands with over 50 hotels, is a luxurious, rare, and captivating gem in one of the most extraordinary places in the world. A mythical resort on a private peninsula near the ancient town of Lindos in Rhodes. In this place shaped by myths and history, we are seeking individuals with a passion for growth.Become part of our dynamic team, contributing to the creation of refined experiences through authentic hospitality, the promotion of cultural heritage and the love for gastronomy.As the&nbsp;Assistant Front Office Manager, you will support the Front Office Manager in overseeing daily operations, including Guest Services, Front Desk, Bell/Door, and Telephone &amp; Operator Services. The role ensures seamless arrival and departure experiences, maintains high service standards, and supports overall team performance and guest satisfaction.Key Responsibilities<ul><li>Support the Front Office Manager in supervising daily operations and leading the team.</li><li>Oversee Front Office procedures, guest correspondence, and daily checklists.</li><li>Prepare and manage room allocation according to bookings, preferences, and availability.</li><li>Deliver exceptional guest service, handle complaints with professionalism, and ensure service recovery aligns with brand standards.</li><li>Coach, guide, and provide constructive feedback to team members, fostering collaboration and continuous development.</li><li>Collaborate with other departments and management to optimize performance, efficiency, and guest satisfaction.</li><li>Act on behalf of the Front Office Manager during their absence, ensuring seamless operations and service consistency.</li><li>Share key information and insights from pre- and post-convention or event meetings with the Front Office team.</li><li>Actively participate in departmental meetings to promote coordination, communication, and continuous improvement.</li><li>Communicate relevant information effectively to supervisors, colleagues, and team members.</li><li>Comply with all H&amp;S rules, hotel policies, SOPs, and Brand Standards.</li></ul>Requirements<ul><li>Degree in Hospitality, Tourism, or a related field.</li><li>Minimum of two years’ experience in a guest-facing supervisory or senior Front Office role within a 4-or 5-star hotel. Experience with Marriott or other international luxury brands is an advantage.</li><li>Strong knowledge of PMS systems (preferably Opera) and Microsoft Office.</li><li>Excellent command of English knowledge of additional languages is highly desirable.</li><li>Proven experience in handling guest complaints and service recovery effectively.</li><li>Strong leadership and team-coordination skills.</li><li>Excellent communication, interpersonal, and problem-solving abilities.</li><li>Flexibility to work shifts, including weekends and public holidays.</li><li>Ensure adherence to company brand standards, policies, and Standard Operating Procedures (SOPs).</li><li>High attention to detail and commitment to delivering outstanding guest experiences.<ul><li>Applicants must have the legal right to work in the European Union at the time of application. Visa sponsorship is not available for this position.</li></ul></li></ul>Benefits<ul><li>Accommodation (if necessary) and board.</li><li>Social insurance and other benefits according to Greek legislation.</li><li>Opportunities to participate in professional training and development programs.</li><li>Work in a multicultural and dynamic environment.</li><li>Excellent career advancement opportunities within the organization.</li></ul>

AMOH, a Luxury Collection Resort, Rhodes | Assistant Front Office Manager

Atlantica Hotels &amp; Resorts, member of Wavemaker Hospitality, is the Group’s largest hotel brand in Greece and Cyprus, managing over 40 properties across 10 destinations. With more than 45 years of experience, Atlantica Hotels &amp; Resorts is a prime example of innovation, offering a dynamic work environment. We seek experienced and talented individuals as General Entertainers to join the Atlantica Beach Resort 5* in Kos island&nbsp;for the season 2026.Responsibilities<ul><li>To have full product knowledge of the hotel where you are working.</li><li>To perform any other duty if required and asked for by your Team Leader, Group Entertainments Manager or Hotel General Manager.</li><li>Actively integrate with the guests/ staff inside the hotel.</li><li>Maximize the guest’s expectations and experience.</li><li>To be well groomed, tidy, clean and always wear the expected Uniform at work, which must be clean and presentable. Wear a name badge at all times excluding water activities.</li><li>To perform all activities and entertainment as directed by the Team Leader and group Entertainment Manager.</li><li>To be punctual at all times and never miss an activity. Timekeeping is necessary and all entertainers have to follow the hours set in the weekly entertainment program.</li><li>To handle all sound and lighting and other equipment used for entertainment with care and maintain it in good working condition.</li><li>To look after the equipment and to ensure proper use and storage at night and during the day. You must inform your Team Leader of any damages to any of the equipment.</li><li>Ensure that the entertainment daytime equipment storage room/ area is kept clean, tidy and organized at all times.</li><li>Establish a solid and friendly relationship with all colleges within the hotel. Treat all other staff members with respect at all times.</li><li>To report all complaints from customers to the Team Leader at once.</li><li>To give Hotel prizes/ certificates as authorized by your Team Leader for the daytime and evening activities.</li><li>Make a special effort to keep guests happy and entertained at all times.</li><li>At times, you may be required to assist at an Atlantica sister hotel. Flexibility is of the utmost.</li><li>To adhere to the hotel Health &amp; Safety rules and regulations&nbsp;</li></ul>&nbsp;Requirements<ul><li>Minimum of 2 years of experience in a similar position</li><li>Excellent organisational and management skills.</li><li>Be able to work well under pressure and long hours.</li><li>Good communicational skills</li><li>Be good in PR with the guests</li><li>Be polite and pleasant personality, and good manners</li><li>Fluent in English. Knowledge of an alternative language is an advantage.</li><li>Able to work as a team member or individually.</li><li>Pleasant personality, excellent appearance, flexible, decisive, reliable and creative character.</li></ul>Benefits<ul><li>Competitive salary and other benefits (as per local legislation)</li><li>Advanced opportunities for professional growth</li><li>Accommodation (if necessary) and board</li><li>Participation in educational programs</li><li>Diverse and multicultural environments</li><li>Professional skills development</li></ul>

General Entertainers

AMOH, a Luxury Collection Resort, Rhodes by Marriott International, operated by Wavemaker Hospitality, a Group with 45 years of expertise in hospitality and a rich portfolio of brands with over 50 hotels, is a luxurious, rare, and captivating gem in one of the most extraordinary places in the world. A mythical resort on a private peninsula near the ancient town of Lindos in Rhodes. In this place shaped by myths and history, we are seeking individuals with a passion for growth.Become part of our dynamic team, contributing to the creation of refined experiences through authentic hospitality and the promotion of cultural heritage.Position Summary<ul><li>Oversee the laundry operations.</li><li>Ensure that all linens and garments are cleaned and maintained in a timely and efficient manner.</li><li>Managing a team of laundry /linen room employees, assigning tasks, and ensuring that they follow the proper cleaning procedures.</li><li>Responsible for maintaining inventory levels, ordering supplies, and keeping track of budgets.</li><li>Strong organizational skills and attention to detail to ensure that all laundry items are properly accounted for and maintained.</li></ul>Key Responsibilities.<ul><li>Complete inventory of uniforms and linens.</li><li>Conduct monthly inventory of laundry supplies.</li><li>Report faulty equipment, maintenance needs, and safety hazards to manager/supervisor.</li><li>Train employees on all laundry procedures, including safety procedures and equipment operation.</li><li>Verify that laundry requests / Guest laundry is completed for each department as needed.</li><li>Operate and monitor washing, dry cleaning, and drying machinery.</li><li>Inspect linens and terry for damage.</li><li>Assist the Executive Housekeeper in hiring, training, scheduling, evaluating, counselling, disciplining, and motivating and coaching employees.</li><li>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</li><li>Speak with others using clear and professional language; prepare and review written documents accurately and completely.</li><li>Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.</li><li>Visually inspect tools, equipment, or machines (e.g., to identify defects).</li><li>&nbsp;Stand, sit, or walk for an extended period or for an entire work shift.</li><li>Perform other reasonable job duties as requested by the Executive Housekeeper.</li></ul>Preferred Qualifications<ul><li>Education: High school diploma.</li><li>Related Work Experience: At least 1 year of related work experience.</li><li>Supervisory Experience: At least 1 year of supervisory experience.</li><li>Excellent command of English knowledge.</li><li>Strong leadership and team-coordination skills.</li><li>Excellent communication, interpersonal, and problem-solving abilities.</li><li>Flexibility to work shifts, including weekends and public holidays.</li><li>Ensure adherence to company brand standards, policies, and Standard Operating Procedures (SOPs).</li><li>High attention to detail and commitment to delivering outstanding guest experiences.</li></ul>Benefits<ul><li>Accommodation (if necessary) and board.</li><li>Social insurance and other benefits according to Greek legislation.</li><li>Opportunities to participate in professional training and development programs.</li><li>Work in a multicultural and dynamic environment.</li><li>Excellent career advancement opportunities within the organization.</li></ul>

AMOH, a Luxury Collection Resort, Rhodes | Laundry / Linen Room Supervisor

AMOH, a Luxury Collection Resort, Rhodes by Marriott International, operated by Wavemaker Hospitality, a Group with 45 years of expertise in hospitality and a rich portfolio of brands with over 50 hotels, is a luxurious, rare, and captivating gem in one of the most extraordinary places in the world. A mythical resort on a private peninsula near the ancient town of Lindos in Rhodes. In this place shaped by myths and history, we are seeking individuals with a passion for growth.Become part of our dynamic team, contributing to the creation of refined experiences through authentic hospitality and the promotion of cultural heritage.Position Summary&nbsp;<ul><li>Reporting to the Executive Housekeeper / Assistant Ex. Housekeeper and supporting the day-to-day activities in Housekeeping and Laundry.</li><li>Assists the Executive Housekeeper in the overall running of the housekeeping/ laundry department.</li><li>Directs and works with employees to clean and maintain guestrooms and public space.&nbsp;</li><li>Completes inspections of rooms and Public Areas and holds people accountable for corrective action.</li><li>Acts as a liaison to coordinate the efforts of Housekeeping, Front Office and Engineering.</li><li>Assists in ensuring guest and employee satisfaction while maintaining the operating budget.</li><li>Document and resolve any issues and complete required paperwork.</li><li>Assists in training, scheduling, evaluating, counselling, disciplining, motivating and coaching employees; serves as a role model and first point of contact of the Guarantee of Fair Treatment / Open Door Policy.&nbsp;</li></ul>Key Responsibilities<ul><li>Support the Executive Housekeeper in supervising daily operations and leading the team.</li><li>Oversee Housekeeping/Laundry procedures, guest requests, and daily checklists.</li><li>Ensure all rooms and common areas are cleaned and maintained to high standards.</li><li>Develop and implement cleaning procedures and protocols.</li><li>Conduct quality control checks to ensure work meets established standards.</li><li>Manage inventory of cleaning supplies and equipment, including requisitions for restocking.</li><li>Resolve customer complaints related to housekeeping services.</li><li>Address maintenance issues and report to the maintenance department.</li><li>Monitor and ensure compliance with occupational health and safety standards.</li><li>Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.&nbsp;</li><li>Works effectively with the Engineering department on guest room maintenance needs.</li><li>&nbsp;Oversees all lost and found procedures.</li><li>Understands and complies with loss prevention policies and procedures.&nbsp;</li><li>Ensures all employees have proper supplies, equipment, and uniforms.&nbsp;</li><li>Coach, guide, and provide constructive feedback to team members, fostering collaboration and continuous development.</li><li>Collaborate with other departments and management to optimize performance, efficiency, and guest satisfaction.</li><li>Share key information and insights from pre- and post-convention or event meetings with the Housekeeping/Laundry team.</li><li>Comply with all hotel policies, SOPs, and Brand Standards.&nbsp;</li><li>Assists in the review of comment cards and guest satisfaction results with employees.&nbsp;</li><li>Displays professionalism and gains respect from others.&nbsp;<ul><li>Applicants must have the legal right to work in the European Union at the time of application. Visa sponsorship is not available for this position.</li></ul></li></ul>Requirements<ul><li>Degree in Hospitality, Tourism, or a related field.</li><li>Minimum of two years’ experience in a role of Housekeeping Supervisor within a 4-or 5-star hotel. Experience with Marriott or other international luxury brands is an advantage.</li><li>Excellent command of English knowledge of additional languages is highly desirable.</li><li>Proven experience in handling guest complaints and service recovery effectively.</li><li>Strong leadership and team-coordination skills.</li><li>Excellent communication, interpersonal, and problem-solving abilities.</li><li>Flexibility to work shifts, including weekends and public holidays.</li><li>Ensure adherence to company brand standards, policies, and Standard Operating Procedures (SOPs).</li><li>High attention to detail and commitment to delivering outstanding guest experiences.</li></ul>Benefits<ul><li>Accommodation (if necessary) and board.</li><li>Social insurance and other benefits according to Greek legislation.</li><li>Opportunities to participate in professional training and development programs.</li><li>Work in a multicultural and dynamic environment.</li><li>Excellent career advancement opportunities within the organization</li></ul>

AMOH, a Luxury Collection Resort, Rhodes | Floor Supervisor

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