Πληροφορική

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Χρηματοοικονομικά

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

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Κέντρο Εξυπηρέτησης / Call Center

Διοίκηση Επιχειρήσεων

Αποθήκη / Logistics

Τουρισμός / Ξενοδοχεία

Βιομηχανική Παραγωγή

Εταιρικές Πωλήσεις

Άλλο

Επαγγέλματα Υγείας

Μεταφορές

Εκπαίδευση

Γραμματειακή Υποστήριξη

Ανθρώπινο Δυναμικό / HR

Νομικές Υπηρεσίες

ΜΜΕ / Social Media

Προσωπικό Ασφαλείας

Marketing

Φροντίδα Κτιρίων / Σπιτιών

Αισθητική / Κομμωτήριο

Εργάτες

Ναυτιλία

Τέχνες / Πολιτισμός

Τηλεπικοινωνίες

Αθλητισμός / Fitness

Φροντίδα Ενήλικων / Παιδιών

Αγροτική Παραγωγή

Αερομεταφορές

Φροντίδα Ζώων

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Aoristou

Internship

Orismenou

FullTime

OnSite

Provide support and guidance to the rest of the control team members, and commit to maximizing efficiency at all levels without compromising quality.Analyze and explain variances of actual vs budgeted F&amp;B cost, and provide weekly F&amp;B cost and revenue forecasts.Review cost on a daily, weekly, and monthly basis and take corrective action where required.Prepare monthly F&amp;B cost statistics, related reports, and KPIs.Produce on-demand food &amp; beverage control-related reports and recommendations.Support target analysis, budgeting processes, and ongoing monitoring and reporting of cost and controls within the group.What will you bring?Bachelor's Degree in Data Analysis, Business Administration, or relevant studies.2 years of experience in a similar or administrative position.Proficiency in MS Office – especially Excel and PowerPoint; knowledge of ERP systems or Entersoft specifically is desirable.Fluency in English, both written and spoken.Strong communication and analytical skills, attention to detail, and ability to learn and adapt to change.Ability to work under pressure and meet strict deadlines.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

F&B Cost Control Supervisor

Quality Assessment &amp; Compliance&nbsp;– Evaluate customer interactions to ensure adherence to service standards and company guidelines.Interaction Reviews &amp; Best Practices&nbsp;– Conduct required quality checks per CRS team, identifying key interactions for training and best practice sharing.Collaboration &amp; Issue Resolution&nbsp;– Work closely with Supervisors and Managers to report and address areas needing improvement.Calibration &amp; Process Enhancement&nbsp;– Participate in calibration sessions and contribute to refining quality monitoring frameworks.Quality Monitoring &amp; Reporting&nbsp;– Maintain accurate evaluation records in the IT system for real-time performance visibility.Insights &amp; Continuous Improvement&nbsp;– Analyze interaction quality trends to provide recommendations for ongoing service enhancements.What will you bring?Attention to Detail&nbsp;– Ensure accuracy and consistency in quality assessments and reporting.Strong Analytical Skills&nbsp;– Analyze data and trends to drive continuous improvement.Effective Collaboration&nbsp;– Work with multiple stakeholders to enhance service quality.Service Excellence Focus&nbsp;– Maintain high standards in customer interactions and evaluations.&nbsp;MS Office &amp; Attention to Detail&nbsp;– Advanced knowledge of MS Office, particularly Excel, with strong attention to detail and organizational skills.Communication &amp; Collaboration&nbsp;– Strong ability to explain data insights to non-technical stakeholders and work effectively in a team-oriented environment.Language Proficiency&nbsp;– Fluency in English (written and spoken) to support clear and effective communication.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

Quality Assurance Specialist

Reservation Processing: Handle reservations across various channels, maintaining accurate records in the Opera Property Management SystemRate and Package Knowledge: Possess thorough understanding of room types, rates, and packages to support the commercial strategy set by revenue managementCommunication and CRM Management: Manage daily communications, maintain files, and create quotations and confirmations using CRM systemsFront Desk Liaison: Coordinate with front desk staff to relay reservation details and manage cancellations or modificationsRate Monitoring and Forecasting: Conduct daily rate checks, monitor room availability, and assist in forecasting room revenue and occupancyCustomer Service Excellence: Provide exceptional customer service, including local recommendations and guidance, while adhering to operational standardsWhat will you bring?Previous experience in reservations or front office, ideally within the Tourism/Hospitality or Luxury industryFluency in French&nbsp;and EnglishA degree or diploma in Tourism or Hospitality is beneficialFamiliarity with Hospitality Software (Opera, Fidelio, Protel, Ermis, etc.) is advantageousExcellent verbal and written communication abilities, particularly in customer-facing scenariosFlexible and adaptableWhat we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

Rooms Reservation Agent

The Director, Rooms are acts as the property's Primary Strategic business leader with responsibility for all aspects of the Room Operations. Mainly includes managing Rooms performance, managing profitability, managing revenue generation, managing and delivering a return on investment (ROI). The Director, Rooms in charge of Rooms leads their team in the development and implementation of property wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective &nbsp;of exceeding guest expectations and creating joy for guests and colleagues.&nbsp;Key Duties and Responsibilities<ul><li>Ensure service programs are in place and executed against</li><li>Ensure all Forbes points are implemented and the teams are trained on awareness of the program.</li><li>Provide timely, real time feedback to management and hourly associates on service and operational standards</li><li>Create and support clear lines of responsibility for management team, including coverage and oversight throughout the day and night</li><li>Champion, review and follow up on property ReviewPro scores and comments &nbsp; Provide coaching on rooms operations</li><li>Manage relationships with decision makers at top accounts</li><li>Develop innovative means for capturing new streams of revenue through property amenities</li><li>Interact with in house guests to prospect for new sources of business</li><li>Identify key revenue generating stakeholders and customers and communicate information to sales offices</li><li>Coach and reinforce an associate selling strategy that takes advantage of property amenities</li><li>Measure, analyze, and communicate property performance using a variety of financial or non-financial data including controllable costs, sales revenue, guest satisfaction, and associate engagement data</li><li>Review and work with appropriate revenue management reports and participate in strategy meetings. &nbsp;</li><li>Prepare and present reports for owners and above property leadership using financial or performance data</li><li>Work closely with all members of the Executive Committee and Manager, Host, Manager Front of House, Executive Housekeeper</li><li>Conduct property critique in areas of responsibility</li><li>Ensure ongoing development of rooms managers</li></ul>Skills, Experience &amp; Educational Requirements<ul><li>Bachelor's Degree</li><li>Minimum of 10 years’ experience in hotel management</li><li>Extensive knowledge of hotel operations and operating strategies</li><li>Extensive knowledge of rooms &amp; food &amp; beverage operations</li><li>Knowledge of revenue management and marketing strategies</li><li>Ability to understand complex sales organization and corresponding sales processes &nbsp;</li><li>Knowledge of governmental regulations and safety standards</li><li>Strong organization skills</li><li>Financial management skills e.g., ability to analyze P&amp;L statements, develop operating budgets, forecasting and capital expenditure planning</li><li>Ability to use standard software applications and hotel systems &nbsp;</li><li>Effective decision-making skills; can choose a course of action amongst options involving uncertainty or risk</li><li>Strong problem-solving skills; encourages new innovative solutions when appropriate</li><li>Strong communication skills (verbal, listening, writing)</li></ul> What We Offer<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>&nbsp;

Director Of Rooms | One&Only Aesthesis, Athens (16510)

As a Host, you will be responsible for managing the in-house and post-stay experiences for our guests. Your role is to ensure that every guest receives personalized, world-class service, and their needs and expectations are exceeded at every stage of their stay. You will be the face of the resort, greeting guests, managing their requests, and ensuring they have a seamless and memorable experience. Your knowledge of the resort, local attractions, and services will allow you to anticipate guest needs and provide recommendations, ensuring that every detail is taken care of.&nbsp;Key Duties and Responsibilities<ul><li>Provide exceptional service that exceeds guest expectations and fosters customer loyalty.</li><li>Build positive relationships with guests while maintaining a professional and attentive manner.</li><li>Anticipate guest needs and deliver immediate assistance when requested.</li><li>Ensure that all in-house guest requests are promptly met, maintaining a high level of satisfaction.</li><li>Coordinate and organize a warm welcome and a fond farewell for individual guests.</li><li>Communicate guest arrivals, preferences, and special requests to relevant departments.</li><li>Collect guest preferences throughout their stay and tailor experiences accordingly.</li><li>Demonstrate exemplary conduct, maintaining high grooming standards.</li><li>Cooperate with other departments to ensure seamless and efficient operations.</li><li>Ensure your work area is always clean and maintained to the highest standards.</li><li>Assist with any additional duties as directed by the Guest Relations/Hosts Team Leader or management. &nbsp;</li></ul>Skills, Qualifications, and Requirements<ul><li>Minimum of 2 years' experience as a Butler, Receptionist, or Guest Relations agent in a five-star hospitality environment.</li><li>Excellent command of the English language (additional languages are a plus).</li><li>Proficient in computer programs, including MS Office, Excel, and Opera.</li><li>Ability to work well under pressure and handle multiple tasks simultaneously.</li><li>Strong organizational and communication skills.</li><li>Business or Management qualifications are desirable. &nbsp;</li></ul>What We Offer<ul><li>Competitive salary and benefits.</li><li>Comprehensive training and development opportunities.</li><li>40-hour workweek on a rotating schedule, with 2 days off per week.</li><li>Complimentary staff meals during shifts.</li><li>Private health insurance and prepaid bonus card.</li><li>Special discounts at partnered businesses.</li><li>An exciting work environment in one of the world’s most exclusive destinations.</li></ul>

Host | One&Only Aesthesis Athens (7561)

Guest focused Resort Manager who will be assisting the GM by overseeing the daily management and providing strategic direction of the operations. Planning and supervising the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business and to enhance customer dedication and expand clientele by strengthening the Resort reputation and the guest experience. The successful candidate would be required to ensure the Resort continually exceeds guest expectations and establishes an environment that motivates colleagues and that helps for their development and growth. Needs to ensure compliance with licensing laws, health, hygiene and safety and other statutory regulations.Key Duties and Responsibilities • &nbsp; &nbsp; Communicate with guests and engage them (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.) • &nbsp; &nbsp;To oversee the daily operations of the resort as well as provide strategic direction and clear objectives for (F&amp;B service and culinary, Events, Rooms &amp; Activities, SPA, Engineering, Securit) • &nbsp; &nbsp;Plan activities and allocate responsibilities, supervising an extensive large workforce to ensure the smooth and profitable running of business and achieve the most efficient operating model • &nbsp; &nbsp;Work Closely with Marketing &amp; Sales to develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services • &nbsp; &nbsp;Deal with maintenance issues, equipment, renovations, manning etc. • &nbsp; &nbsp;Collaborate with partners and ensure the best are selected to work with. • &nbsp; &nbsp;Inspect facilities regularly and enforce strict compliance with health and safety standards • &nbsp; &nbsp;Work closely with the quality management department. • &nbsp; &nbsp;Ensure updated processes and procedures are implemented and applied to guarantee compliance. • &nbsp; &nbsp;Ensure quality and service standards are well understood and applied by all colleagues &amp; leaders, set and follow high targets and support the team for achieving them. • &nbsp; &nbsp;Ensure learning &amp; development plans are set and followed for the operational teams • &nbsp; &nbsp;Set Colleagues Engagement action plans and follow to ensure satisfaction, loyalty and dedication of the teams. • &nbsp; &nbsp;Serve as the primary point of contact for guests, ensuring seamless coordination and operational efficiency across all resort departments to deliver an exceptional guest experience. • &nbsp; &nbsp;Conduct regular reviews of operational efficiency and implement Standard Operating Procedures (SOPs) in identified areas of improvement to drive service excellence and optimize performance outcomes&nbsp;Skills, Experience &amp; Educational Requirements&nbsp; • &nbsp; &nbsp;Bachelor's degree, Master’s degree will be an asseet • &nbsp; &nbsp;Experience as Hotel Manager or relevant senior leadership role, minimum of 5 years • &nbsp; &nbsp;International working experience required, in luxury properties with brand standards • &nbsp; &nbsp;Strong background in F&amp;B plus experience in hotel operations. • &nbsp; &nbsp;Strong leadership abilities • &nbsp; &nbsp;Excellent communication and interpersonal skills • &nbsp; &nbsp;Fluency in English, proficiency in other languages would be an advantage&nbsp; • &nbsp; &nbsp;Outstanding aptitude in decision making and problem solving • &nbsp; &nbsp;A business mindset: strong in planning &amp; organizing &amp; analysing figures and market, with a strong financial acumen

Resort Manager | One&Only Aesthesis, Athens (16315)

The F&amp;B administrator provides high-level administrative support to the Executive Chef and Director of Food &amp; Beverage at One&amp;Only Aesthesis. This role ensures efficient operation of the department by handling administrative tasks, maintaining confidentiality, and fostering a positive working environment.Key Duties and Responsibilities • &nbsp; &nbsp;Provide comprehensive administrative support to the Executive Chef and Director of Food &amp; Beverage. • &nbsp; &nbsp;Prepare reports, correspondence, and presentations as required. • &nbsp; &nbsp;Maintain accurate filing systems, especially for confidential documents related to the Food &amp; Beverage department. • &nbsp; &nbsp;Handle all administrative work efficiently and proactively. • &nbsp; &nbsp;Coordinate communications and correspondence for the Director of Food and Beverage. • &nbsp; &nbsp;Ensure effective communication within the Food &amp; Beverage department and with other departments. • &nbsp; &nbsp;Practice proper telephone etiquette with colleagues and resort guests. • &nbsp; &nbsp;Assist in managing special projects and initiatives as assigned by the Executive Chef and Director of Food &amp; Beverage. • &nbsp; &nbsp;Constantly suggesting new creative ideas for the improvement of operations in the Food &amp; Beverage department. • &nbsp; &nbsp;Support employee welfare concerns and career development/succession plans. • &nbsp; &nbsp;Assist in orientation and training for new employees in the Food &amp; Beverage department. • &nbsp; &nbsp;Participated in team events and required training related to the job. • &nbsp; &nbsp;Maintain confidentiality of all resort information. • &nbsp; &nbsp;Adhere to company policies, procedures, and statutory hygiene standards. • &nbsp; &nbsp;Ensure all activities are conducted ethically and in compliance with Greek law. • &nbsp; &nbsp;Maintain highest levels of personal hygiene, appearance, and grooming as per One&amp;Only standards. • &nbsp; &nbsp;Project a favorable image of One&amp;Only Aesthesis and One&amp;Only Resorts always.Skills, Experience &amp; Educational Requirements &nbsp; • &nbsp; &nbsp;Bachelor's degree in hospitality management, Business Administration, or related field preferred. • &nbsp; &nbsp;Proven experience as an Executive Assistant or similar administrative role, preferably in a hospitality setting. • &nbsp; &nbsp;Excellent organizational and time-management skills with the ability to prioritize tasks. • &nbsp; &nbsp;Strong interpersonal and communication skills, both verbal and written. • &nbsp; &nbsp;Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and other relevant software. • &nbsp; &nbsp;Ability to handle confidential information with discretion. • &nbsp; &nbsp;Knowledge of food and beverage operations and terminology is advantageous. • &nbsp; &nbsp;Familiarity with employee welfare and training programs. • &nbsp; &nbsp;Understanding of health, safety, and emergency procedures. • &nbsp; &nbsp;Fluency in spoken and written English; additional languages are a plus.What We Offer<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

Food & Beverage Administrator | One&Only Aesthesis, Athens (16380)

The Chef de Cuisine – Banquet is responsible for the strategic culinary management of all banquet functions, ensuring operational excellence in food quality, production efficiency, cost control, and team development. This role requires a hands-on leader who will drive innovation in menu creation, maintain the highest food safety standards, and deliver an exceptional culinary experience across all catered events, weddings, corporate functions, and high-volume F&amp;B activations.Key Duties and Responsibilities • &nbsp; &nbsp;Lead all aspects of culinary production for banquet events, including planning, execution, and post-event analysis. • &nbsp; &nbsp;Develop bespoke menus tailored to a wide variety of functions and clientele, in alignment with event themes and dietary requirements. • &nbsp; &nbsp;Collaborate with the Events, Sales, and F&amp;B teams to understand client needs and translate them into creative culinary solutions. • &nbsp; &nbsp;Ensure culinary deliverables align with contractual obligations, quality benchmarks, and brand standards. • &nbsp; &nbsp;Maintain operational oversight on food procurement, kitchen logistics, and inventory control specific to banquet operations. • &nbsp; &nbsp;Direct banquet kitchen staffing and scheduling to optimize labor while ensuring adequate coverage for concurrent events. • &nbsp; &nbsp;Conduct detailed pre-function briefings and post-function evaluations with culinary and service teams to reinforce continuous improvement. • &nbsp; &nbsp;Foster a culture of mentorship, training, and professional development for junior staff members. • &nbsp; &nbsp;Ensure full compliance with HACCP, Diversey, and other food hygiene and safety systems across all banquet kitchen operations. • &nbsp; &nbsp;Proactively manage and report on equipment maintenance, kitchen readiness, and operational risk mitigation. • &nbsp; &nbsp;Engage in cross-functional initiatives and support all resort's culinary departments as directed by the Executive Chef. • &nbsp; &nbsp;Maintain accurate costings and budget adherence while contributing to profit maximization strategies for the banquet segment. • &nbsp; &nbsp;Uphold company values and lead by example in professional conduct, grooming, punctuality, and work ethic. Skills, Experience &amp; Educational Requirements&nbsp; • &nbsp; &nbsp;Professional culinary certification or diploma from a recognized culinary institution. • &nbsp; &nbsp;Minimum 4 years of experience in a leadership role focused on banquet or large-scale event catering. • &nbsp; &nbsp;A minimum of 10 years' progressive culinary experience in high-volume hospitality environments. • &nbsp; &nbsp;Strong knowledge of international cuisines, buffet concepts, plated banquet service, and live-action station trends. • &nbsp; &nbsp;Proven experience managing diverse teams and fostering a culture of excellence and accountability. • &nbsp; &nbsp;Advanced English communication skills, both written and verbal. • &nbsp; &nbsp;High level of organization, multitasking ability, and attention to detail. • &nbsp; &nbsp;Solid experience in food cost control, purchasing processes, and vendor management. • &nbsp; &nbsp;Prior experience with kitchen management systems and compliance-based software is a plus.What we offer<ul><li>Competitive salary and benefits</li><li>Comprehensive training and development opportunities</li><li>Complimentary staff meals during shifts</li><li>Private health insurance and prepaid bonus card</li><li>Special discounts at partnered businesses</li><li>An exciting work environment in one of the world’s most exclusive destinations</li></ul>

Chef de Cuisine, Banquet Kitchen | One&Only Aesthesis, Athens (16627)

Seeking to offer our guests the experience of the famed Greek hospitality, at&nbsp;Doryssa Hotels &amp; Resorts&nbsp;we have identified that a huge part of that experience has to do with our people.For this reason, we consider our personnel our most valuable asset. We invest in the people of our teams and cultivate fruitful working relations that, in some cases, count as many as three decades, something which we consider a huge success. As we continue to grow, we are constantly on the lookout for hospitality professionals who are motivated and inspired to contribute in turning people’s holiday dreams into holiday realities.Join our team! If you are passionate about hospitality and have a genuine interest in making guests’ vacation time an unforgettable one, then we will be thrilled to hear from you.Job description&nbsp;As a&nbsp;Guest Relations Agent&nbsp;your responsibilities include:<ul><li>Providing guests with a memorable experience</li><li>Handling guest interactions and special requests with the highest level of customer service and in a timely manner</li><li>Building a rapport with guests and colleagues</li><li>Providing information about the hotel facilities programs and services</li><li>Providing personalized customer service</li><li>Addressing and escalating customer complaints</li></ul>To be successful, we are looking for the following:<ul><li>Experience in a lifestyle brand</li><li>Work well in a team</li><li>Excellent communication skills</li><li>Fluent in English and Greek</li><li>Experience with PMS system</li><li>Knows how to leave lasting impressions</li><li>Passionate about hospitality with an energetic and polite personality</li></ul>&nbsp;We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.

Guest Relations Agent

As a&nbsp;Front Office Agent&nbsp;your responsibilities include:<ul><li>Assisting guests with check in and check out process</li><li>Handling guest interactions and special requests with the highest level of customer service and in a timely manner</li><li>Maintaining a balanced bank</li><li>Making reservations changes and cancellations on behalf of the reservations team</li><li>Answering guest calls and handle</li><li>Providing personalized customer service</li><li>Problem Resolution</li></ul>To be successful, we are looking for the following:<ul><li>Experience in a lifestyle brand</li><li>Work well in a team</li><li>Excellent communication skills</li><li>Fluent in English and Greek</li><li>Experience with PMS system</li><li>Knows how to leave lasting impressions</li><li>Passionate about hospitality with an energetic and polite personality</li></ul>&nbsp;We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.&nbsp;Get in touch! Send your CV:hr@doryssa.gr

Front Office Agent

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