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NTT Data Greece&nbsp;team is looking for a motivated and experienced IT Service Continuity Lead in Athens to work with our clients in the&nbsp;European public sector.Your role:<ul><li>Develop business continuity plans.</li><li>Create, implement, and maintain comprehensive business continuity plans that address potential risks and disruptions.</li><li>Conduct regular risk assessments to identify vulnerabilities and prioritize business continuity initiatives.</li><li>Develop and deliver training programs to ensure employees understand their roles in business continuity efforts.</li><li>Organize and facilitate regular testing and simulation exercises to evaluate the effectiveness of business continuity plans.</li><li>Lead the response to crises and disruptions, coordinating with internal teams and external partners as necessary.</li><li>Regularly review and update business continuity plans based on lessons learned from tests, incidents, and changes in the business environment.</li><li>Collaborate with key stakeholders to ensure alignment of business continuity strategies with organizational goals.</li><li>Prepare and present reports on business continuity status, risks, and improvement initiatives to senior management.﻿</li></ul>Why NTT DATA?We value a collaborative and supportive environment, celebrating curiosity and engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development. Training path and access to learning opportunities, yearly performance reviews and a mentorship programWe believe in work-life balance and flexibility. Wear casual clothing, decide your working hours and enjoy our hybrid working modelTalent Friends. Refer a friend and receive a bonus when they joinWe care about youHealth &amp; well-being. Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion. We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics. #WeAreAllUnique #YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:&nbsp;<ul><li>Bachelor’s or Master’s degree in Information Technology, Business, or a related field.</li><li>Certifications such as PMP, PgMP, MSP, or SAFe Program Consultant (SPC).</li><li>7+ years of experience in&nbsp;IT project/programme management.</li><li>Proven track record of delivering&nbsp;large-scale IT programmes.</li><li>Strong knowledge of&nbsp;project management methodologies&nbsp;(e.g., PRINCE2, PMI, Agile, SAFe).</li><li>Excellent leadership, communication, and stakeholder management skills.</li><li>Proficiency in tools such as&nbsp;MS Project,&nbsp;Jira,&nbsp;Confluence, or&nbsp;Smartsheet.</li><li>Ability to manage&nbsp;budgets,&nbsp;contracts, and&nbsp;vendor relationships.</li><li>You are a strategic thinker. You have the ability to develop long-term strategies to ensure business continuity and resilience.</li><li>You posses strong leadership. You are capable of leading cross-functional teams and influencing stakeholders at all levels.</li><li>You are an excellent communicator. You are proficient in conveying complex concepts clearly to diverse audiences, including executives and staff.</li><li>You are detail-oriented. You are meticulous in planning and executing business continuity plans, ensuring all aspects are covered.</li><li>You are a problem solver. You posses strong analytical skills to identify potential disruptions and develop effective contingency plans.</li><li>You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).</li></ul>

IT Service Continuity Lead

The Availability and Capacity Manager ensures that IT services meet current and future availability and capacity requirements in a cost-effective and timely manner. This role involves proactive monitoring, planning, and reporting to maintain optimal performance and reliability of IT infrastructure and services.Your role:<ul><li>Capacity Planning: Develop and maintain capacity plans that align with business needs and forecast future resource requirements.</li><li>Availability Monitoring: Monitor system availability and performance metrics to ensure services meet agreed-upon service level agreements (SLAs).</li><li>Trend Analysis: Analyze historical data to identify trends in resource utilization and availability, providing insights for future planning.</li><li>Collaboration with IT Teams: Work closely with IT operations and development teams to ensure that capacity and availability considerations are integrated into project planning and system design.</li><li>Incident Management Support: Assist in the investigation of incidents related to capacity and availability, providing recommendations for improvements.</li><li>Reporting: Prepare and present regular reports on capacity and availability metrics to senior management and stakeholders, highlighting potential risks and recommendations.</li><li>Continuous Improvement: Identify opportunities for process improvements in capacity and availability management practices and implement best practices.</li><li>Stakeholder Engagement: Collaborate with business units to understand their capacity needs and ensure that IT services are aligned with business objectives</li></ul>Why NTT DATA?We value a&nbsp;collaborative&nbsp;and&nbsp;supportive&nbsp;environment, celebrating&nbsp;curiosity&nbsp;and&nbsp;engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development.&nbsp;Training path and access to learning opportunities, yearly performance reviews and a mentorship programTalent Friends.&nbsp;Refer a friend and receive a&nbsp;bonus&nbsp;when they joinWe care about youHealth &amp; well-being.&nbsp;Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion.&nbsp;We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics.&nbsp;#WeAreAllUnique&nbsp;#YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation dayYour profile:<ul><li>Bachelor’s or Master’s degree in Information Technology, Business, or a related field.</li><li>Certifications such as PMP, PgMP, MSP, or SAFe Program Consultant (SPC).</li><li>7+ years of experience in&nbsp;IT project/programme management.</li><li>Proven track record of delivering&nbsp;large-scale IT programmes.</li><li>Strong knowledge of&nbsp;project management methodologies&nbsp;(e.g., PRINCE2, PMI, Agile, SAFe).</li><li>Excellent leadership, communication, and stakeholder management skills.</li><li>Proficiency in tools such as&nbsp;MS Project,&nbsp;Jira,&nbsp;Confluence, or&nbsp;Smartsheet.</li><li>Ability to manage&nbsp;budgets,&nbsp;contracts, and&nbsp;vendor relationships.</li><li>You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).</li></ul>Nice to have:<ul><li>Analytical Mindset: Strong analytical skills to assess and interpret data related to system performance and resource utilization.</li><li>Detail-Oriented: Meticulous attention to detail to ensure accurate forecasting and reporting of capacity and availability metrics.</li><li>Proactive Approach: Ability to anticipate capacity issues and implement solutions before they impact service delivery.</li><li>Strong Communication Skills: Excellent verbal and written communication skills to convey technical information to non-technical stakeholders.</li><li>Collaborative Team Player: Ability to work effectively with cross-functional teams, including IT, operations, and business units.</li></ul>

Availability and Capacity Management Process Owner

As a Presales &amp; Bid Manager, you will lead the bid process, from opportunity identification to proposal submission. This includes ensuring the timely submission of high-quality proposals that meet client requirements, managing the bid budget and resources effectively and establishing compliance with all RPF requirements and guidelines. The Presales &amp; bid manager will also uphold an understanding of market trends and competitor activity to inform bid strategy.&nbsp;Your role:<ul><li>Identify and evaluate new business opportunities through market research, competitor analysis and client needs assessment.&nbsp;</li><li>Lead and coordinate the entire bid management process, including reviewing bid invitations, conducting bid/no-bid analysis and establishing timelines.&nbsp;</li><li>Develop compelling and persuasive bid content, including executive summaries, value propositions, pricing models and technical responses.&nbsp;</li><li>Collaborate with internal stakeholders, such as sales, operations and subject matter experts, to gather information and develop bid strategies.&nbsp;</li><li>Coordinate and facilitate bid review meetings, ensuring key stakeholders provide input and address concerns or issues.&nbsp;</li><li>Work with pricing teams to develop competitive pricing strategies that align with bid requirements and profitability targets.&nbsp;</li><li>Monitor and track bid performance metrics, analysing win/loss data to identify trends and areas for improvement.&nbsp;</li><li>Conduct post-bid analysis and debrief sessions to identify areas of improvement and implement lessons learned for future bids.&nbsp;</li><li>Continuously refine and improve bid processes, templates and best practices to enhance efficiency and effectiveness.&nbsp;</li><li>Stay updated on industry trends, market insights and emerging best practices in bid management.&nbsp;</li></ul>Why NTT DATA?We value a&nbsp;collaborative&nbsp;and&nbsp;supportive&nbsp;environment, celebrating&nbsp;curiosity&nbsp;and&nbsp;engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development.&nbsp;Training path and access to learning opportunities, yearly performance reviews and a mentorship programWe believe in&nbsp;work-life balance&nbsp;and&nbsp;flexibility. Wear casual clothing, decide your working hours and enjoy our hybrid working modelTalent Friends.&nbsp;Refer a friend and receive a&nbsp;bonus&nbsp;when they joinWe care about youHealth &amp; well-being.&nbsp;Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion.&nbsp;We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics.&nbsp;#WeAreAllUnique&nbsp;#YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceTeleworking equipment allowanceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:<ul><li>Bachelor’s degree in business administration or a related field.&nbsp;</li><li>5+ years of experience as a bid manager, proposal manager or a similar role,&nbsp;&nbsp;</li><li>Strong technical abilities with Infrastructure technologies articulated around AIOps, platforms and IT Systems, Cloud and DevSecOps environments,&nbsp;&nbsp;</li><li>Experience in managing bids for complex projects or large-scale contracts preferably in Public Sector and European institutions.&nbsp;</li><li>Demonstrated success in winning bids through effective proposal management.&nbsp;</li><li>Strong understanding of the bid lifecycle, proposal writing, development and contract negotiation.&nbsp;</li><li>Proficiency in using bid management software and MS Office.&nbsp;</li><li>Ability to implement budgetary and cost-control measures with solid negotiation and persuasive skills.&nbsp;</li><li>Attention to detail and high accuracy in bid preparation and review.&nbsp;</li><li>Familiarity with government procurement processes and industry-specific bid requirements (if applicable).&nbsp;</li><li>Ability to collaborate with cross-functional teams and influence stakeholders at various levels.&nbsp;</li><li>Excellent written and verbal communication skills, with the ability to present complex information clearly and persuasively.&nbsp;</li><li>Excellent analytical and problem-solving skills to assess bid opportunities and develop winning strategies.&nbsp;</li><li>You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).</li></ul>Nice to have:<ul><li>Understanding pricing strategies and financial analysis in bid development.&nbsp;</li><li>Ability to create visually appealing and engaging bid presentations.&nbsp;</li><li>Strong project management skills, with the ability to prioritise tasks, meet deadlines and manage multiple bids simultaneously.&nbsp;</li><li>Exceptional organisational and time management skills.&nbsp;</li><li>Knowledge of Spanish Language (A2/B1).</li></ul>

Presales & Bid Manager

As an IAM/PAM Engineer, you will be responsible for designing, implementing, and maintaining Identity and Access Management (IAM) and Privileged Access Management (PAM) solutions across the enterprise. This role ensures secure access to systems and data, protects privileged credentials, and supports compliance with security policies and regulations.&nbsp;Your role:&nbsp;<ul><li>Supporting the transformation, implementation, and ongoing operations of Privileged Access Management (PAM) and Identity Access Management (IAM) solutions.&nbsp;</li><li>Designing, deploying, and maintaining PAM/IAM services, including health checks, strategy development, and implementation.&nbsp;</li><li>Ensuring security technical controls are in place across diverse IT environments and systems.&nbsp;</li><li>Collaborating with cross-functional teams to optimize security posture while maintaining system reliability and stability.&nbsp;</li><li>Installing and configuring security solutions such as vaulting, policy management, session management, and identity management across multi-platform environments.&nbsp;</li><li>Performing engineering tasks including build, configuration, upgrades, testing, deployment, and performance tuning.&nbsp;</li><li>Automating tasks and developing scripts using Python, Java, PowerShell, Bash, and Ansible.&nbsp;</li><li>Creating and managing safes, policies, roles, and permissions for access to systems including Windows, UNIX, databases, and network devices.&nbsp;</li><li>Leading troubleshooting efforts and root cause analysis for PAM/IAM-related issues.&nbsp;</li><li>Work with the Operational counter parts to ensure the 24/7 critical production platforms have the appropriate expertise and supporting processes. This includes documentation, runbooks and updated documentation.&nbsp;</li><li>Participating in on-call rotations and supporting day-to-day infrastructure operations, including incident resolution and monitoring.&nbsp;</li><li>Maintaining documentation, runbooks, and knowledge bases to support operational excellence.&nbsp;</li><li>Staying current with emerging technologies and best practices in identity and access management.&nbsp;</li><li>Mentor, help compose documentation and instructions for other team members to follow.&nbsp;</li></ul>Why NTT DATA?We value a&nbsp;collaborative&nbsp;and&nbsp;supportive&nbsp;environment, celebrating&nbsp;curiosity&nbsp;and&nbsp;engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development.&nbsp;Training path and access to learning opportunities, yearly performance reviews and a mentorship programTalent Friends.&nbsp;Refer a friend and receive a&nbsp;bonus&nbsp;when they joinWe care about youHealth &amp; well-being.&nbsp;Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion.&nbsp;We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics.&nbsp;#WeAreAllUnique&nbsp;#YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:<ul><li>Bachelor’s or Master’s degree in Information Technology, Business, or a related field.&nbsp;</li><li>7+ years of experience in IT project/programme management.&nbsp;</li><li>Minimum of 5 years of experience in Information Security or a related technology field.&nbsp;</li><li>Strong hands-on experience with PAM/IAM solutions such as CyberArk, Centrify, BeyondTrust, Thycotic (vendor certifications preferred).&nbsp;</li><li>Certifications such as PMP, PgMP, MSP, or SAFe Program Consultant (SPC).&nbsp;</li><li>Familiarity with PrivX is a plus.&nbsp;</li><li>Deep understanding of authentication protocols, platform security, and access control models.&nbsp;</li><li>Experience with Active Directory, LDAP, Virtual Directory, and database technologies like PostgreSQL and Redis.&nbsp;</li><li>Proficiency in scripting and automation using Python, PowerShell, Bash, and Ansible.&nbsp;</li><li>Proven track record of delivering large-scale IT programmes.&nbsp;</li><li>Expertise in platform security, administration and management, such as Microsoft Windows Server administration and/or Linux/UNIX system administration&nbsp;</li><li>Strong documentation, mentoring, and collaboration skills.&nbsp;</li><li>Ability to manage complex deployments and troubleshoot across diverse environments.&nbsp;</li><li>University degree or equivalent experience in IT, Cybersecurity, or related fields.&nbsp;</li><li>Knowledge of ITIL processes and experience working in enterprise-scale environments.&nbsp;</li><li>Strong knowledge of project management methodologies (e.g., PRINCE2, PMI, Agile, SAFe).&nbsp;</li><li>Excellent leadership, communication, and stakeholder management skills.&nbsp;</li><li>Proficiency in tools such as MS Project, Jira, Confluence, or Smartsheet.&nbsp;</li><li>Ability to manage budgets, contracts, and vendor relationships.</li><li>You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).</li></ul>

IAM/PAM Engineer

As a Senior Middleware Engineer you will be responsible for ensuring that clients' IT infrastructure and systems remain operational by proactively identifying, investigating, and resolving technical incidents and problems. The primary objective is to ensure zero missed service level agreement conditions and achieve client satisfaction through building and supporting technology solutions.&nbsp;Your role:<ul><li>Manage and optimize middleware and LAMP infrastructure, including third-party applications.</li><li>Oversee infrastructure operations: monitoring, availability testing, reporting, and documentation.</li><li>Implement changes, service requests, and provide on-call support as needed.</li><li>Participate in technical projects and resolve technical issues promptly.</li><li>Proactively manage service improvements and perform disaster recovery testing.</li><li>Handle change management processes and monitor SLAs.</li><li>Collaborate with different teams, manage escalations, and optimize service delivery methods.</li></ul>Why NTT DATA?We value a&nbsp;collaborative&nbsp;and&nbsp;supportive&nbsp;environment, celebrating&nbsp;curiosity&nbsp;and&nbsp;engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development.&nbsp;Training path and access to learning opportunities, yearly performance reviews and a mentorship programTalent Friends.&nbsp;Refer a friend and receive a&nbsp;bonus&nbsp;when they joinWe care about youHealth &amp; well-being. Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion. We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics. #WeAreAllUnique #YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceTeleworking equipment allowanceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:<ul><li>Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.</li><li>8+ years of experience in middleware environments within mid-to large-size infrastructures.</li><li>Expertise in design, implementation, and maintenance of middleware solutions, focusing on WebLogic and LAMP stack (Linux, Apache, MySQL, PHP) in both on-premises and cloud environments.</li><li>Bachelor’s or master’s degree in computer science, Informational Technology, or a related field.</li><li>Strong knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and on-premises infrastructure.</li><li>Familiarity with DevOps practices and tools (Jenkins, Docker, Kubernetes) and scripting languages (Python, Bash).</li><li>Experience with other middleware technologies (e.g., IBM WebSphere, JBoss).</li><li>Understanding of network protocols, security, backup &amp; storage technologies, and cyber resiliency principles.</li><li>Proficiency with automation tools like Ansible.</li><li>Strong server platform knowledge in Windows and Linux.</li><li>Ability to quickly learn new technologies; self-motivated and capable of independent study.</li><li>Service-oriented with strong customer focus.</li><li>Fluency in English (B2 level minimum); knowledge of another European language is a plus.</li><li>You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).</li></ul>

Senior Middleware Specialist

Work closely with the Trading Team, Sportsbook product team, backend development team, online and retail commercial team to develop a vision and strategy for development of the Sportsbook features and backend relevant tools.What you'll be getting up to:&nbsp;1. Requirement Gathering and Analysis:<ul><li>Partner with the Director of Sportsbook and Trading team to gather and refine requirements for sportsbook backend functionalities.</li><li>Partner with the Director of Sportsbook, Trading team, Commercial Team and third-party feed vendors to gather and refine requirements for sportsbook feature / trending functionalities</li><li>Analyse and translate complex sportsbook and trading business needs — including 3rd party integration, risk management, wager limits, settlement, and reporting into clear, actionable user stories.</li><li>Own the backend trading tool and sportsbook feature end-to-end, ensuring that features support operational efficiency, accuracy, and market responsiveness.</li><li>Validate requirements against regulatory constraints, market trends, and operational KPIs before passing them to development.</li></ul>2. Backlog Management:<ul><li>Maintain and prioritise the backend squad backlog, ensuring it reflects current sportsbook operational priorities and trading demands.</li><li>Define precise acceptance criteria for backend features, making sure stories are testable, measurable, and understood by the development team.</li><li>Balance short-term fixes for live operational issues with long-term roadmap deliverables.</li></ul>3. Communication and Collaboration:<ul><li>Act as a liaison between business stakeholders, development teams, and other relevant parties.</li><li>Facilitate communication and collaboration between cross-functional teams to ensure alignment on project goals and priorities.</li><li>Proactively update stakeholders on delivery progress, risks, and technical dependencies.</li></ul>4. Documentation and Quality Assurance:<ul><li>Work closely with quality assurance teams to define test cases and acceptance criteria for backend features.</li><li>Maintain detailed functional documentation for backend tools, integrations, and system flows.</li></ul>5. Roles in General:<ul><li>Attend Scrum Ceremonies during the delivery of product development projects to ensure they are within agreed timescales, specification, quality, and usability.</li><li>Undertake thorough reporting on all relevant areas of our product, particularly around areas of direct Product ownership responsibility.</li></ul>Requirements:<ul><li>Bachelor's degree.</li><li>Proven experience 5 years working as a Product Owner, Business Analyst, or similar role in Sports Betting and iGaming Industry.</li><li>Strong understanding of backend technologies and architectures, including trading tool and APIs.</li><li>Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.</li></ul><ul><li></li></ul>

Sportsbook BackEnd Product Owner

When it comes to being successful at Sportserve, there's more to it than just being really good at the technical stuff. It's also your ability to be an awesome problem solver. And here's the thing, we totally get that we can't all be experts in everything, right? So, it's all about having that thirst for knowledge and being passionate about learning. You'll also need amazing attention to detail, so if something seems off, you won't rest until you've figured out what's going on. We see ourselves as a cool group of people who love coming up with new ideas and making things happen. As long as you have a true passion for creating awesome stuff, you'll fit right in.What you will be getting up to: The Change Analyst will join a team who are responsible for the facilitation and governance of the Change Management Process, including the analysis of Change Requests. The Change Analyst will work together with business and IT teams You will ensure the overall change quality and effectiveness: including proper planning, scheduling, level of approval and risk/ impact is provided and understood by all parties prior to the implementation of changes to our production environments. The Change team is consistently looking to review and evolve our current ways of working, this is a wonderful opportunity to contribute and help drive change while ensuring best practice and process are adopted. Key Responsibilities&nbsp;<ul><li>Effectively manage the end-to-end change lifecycle and identify process improvements where possible.</li><li>&nbsp;Ensure quality and timely review of change records in accordance with established policies and standards.&nbsp;</li><li>Day to day management of change requests</li><li>Identification and allocation of relevant change approval</li><li>&nbsp;Conducting &amp; verifying post-implementation reviews, investigating issues arising out of change implementation.</li><li>Participate in internal end to end-user groups to improve the efficiency of future deliveries and business processes</li><li>Reporting of change to both internal and 3rd party management teams</li><li>Facilitation of Change Approval Board (CAB) and Forward Schedule of Change (FSC) reports &amp; minutes.</li><li>Participate in internal and external audit</li><li>Process training of new Change Management users</li><li>Drive continuous improvements to the quality and efficiency of the change management process</li></ul> Required Qualifications&nbsp;<ul><li>ITIL awareness, certification will be an advantage</li><li>2&nbsp;Preferably 2+ years of working in an IT environment</li><li>Experience of using JIRA</li></ul> Other<ul><li>Strong analytical capabilities, highly organised and excellent relationship management skills</li><li>&nbsp;Energetic and proactive with a "can-do" attitude</li><li>An open and adaptable attitude</li><li>Willing to learn and adapt to new processes</li><li>Excellent interpersonal skills and ability to work in a team</li><li>Strong command of spoken and written English</li></ul>

Junior Change Analyst

We’re seeking a seasoned Java Software Architect to join our Payments Ecosystem team, where you’ll play a pivotal role in shaping the future of our payment tools and infrastructure. This includes leading the architectural direction for a major system transformation — migrating from a legacy monolithic platform to a modern, microservices-based architecture.In this role, you’ll be responsible for designing scalable microservices, making high-impact architectural decisions, and closely collaborating with engineers, QA specialists, and business stakeholders across multiple teams.You’ll be part of a diverse, geographically distributed team, with day-to-day collaboration happening through online meetings and communication tools. Given our global footprint — spanning Europe, Asia, and the Americas — flexibility around time zones is essential.What you'll be getting up to:&nbsp;<ul><li>Design new features based on business requirements and drive improvements in existing payment services.</li><li>Develop feasibility proof-of-concepts (PoCs) for innovative ideas in the payments domain.</li><li>Support teams by providing technical analysis and clarifying business requirements as needed.</li><li>Collaborate with business stakeholders to understand and address challenges across platform and engineering areas.</li><li>Liaise with other development teams, product team, business representatives, infrastructure specialists to jointly develop proposals for technical solutions including implementation deployment, support and troubleshooting overviews.</li><li>Contribute significant ideas for making the applications better and easier to use.</li><li>Consult other team leads/projects as needed, review their technical design solutions proposals, assist with identifying and solving existing technical design issues.</li><li>Take part in OOH on-call technical support rota.</li><li>Be flexible to support your applications outside of working hours during major sport events (in rota with your peers and team mates)</li></ul>Requirements:<ul><li>At least 10 years of working experience as Java developer (including leading) working on varied types of software development projects.</li><li>Solid knowledge of Java 11+ and Spring ecosystem</li><li>Solid knowledge of SQL, preferably with MySQL databases</li><li>Experience in working with Java-based ORMs like JPA/Hibernate</li><li>Experience designing and building RESTful web service APIs and REST API clients</li><li>Solid understanding of Java concurrency and multithreading</li><li>Knowledge of Asynchronous Messaging (Kafka)</li><li>Experience with CI tools and automation (Gitlab)</li><li>Passion for writing high quality, rock solid software</li><li>Background in Agile Software Development using Scrum Methodology</li><li>Knowledge of JVM monitoring and performance tuning Java applications, as well as troubleshooting issues in production.</li><li>Creative, analytical, and with strong problem solving skills.</li><li>Bachelor's degree in Computer Science or any&nbsp;related technical field.</li><li>Excellent command of the English language - written &amp; spoken.</li><li>Comfortable working as part of multicultural and geographically distributed development team</li><li>Ability to work well under pressure and deadlines</li><li>Ability to organise and manage multiple priorities</li><li>Easy learner, motivated to obtain new skills and grow professionally</li><li>Independent but collaborative, driven, assertive</li><li>Background in Online Gaming or Payments is preferred but not required</li></ul>

Software Architect

We are looking for a Senior QA Engineer to help us shape and build the future of our tools and products in the payments area. You will be responsible for creating and maintaining test suites for our web applications and RESTful APIs. It’s a green field project so you can expect to work with cutting edge technologies. It’s a multi-cultural and geographically distributed team where most of the communication is happening online using audio and video conferencing tools.What you'll be getting up to:&nbsp;<ul><li>Working as part of the development team to provide technical expertise and support in manual testing.</li><li>Ability to understand, analyse, evaluate and act upon business requirements forming a basis for Agile development approaches.</li><li>Identify components to be tested and define rapid and pragmatic fit for purpose testing in alignment with the rest of development teams.</li><li>Identify regression scenario and maintain regression suite for every new feature.</li><li>Learn the existing automation &amp; performance test framework and contribute in adding new tests and maintaining existing regression tests.</li><li>Gather, analyse and summarise test results.</li><li>Follow best practices, promote industry standards and ensure our products are reliable with an excellent user experience.</li><li>Guide other QAs on the best practices in test analysis, automation and execution.</li><li>Understand business requirements and their impact on delivery, identify and work together with product owner and business stakeholders to gather missing requirements.</li><li>Be flexible to support your applications outside of working hours during major sport events (in rota with your peers and team mates) or during releases that may happen outside of standard working hours (which is not very usual).</li></ul><ul><li></li></ul><ul><li></li></ul><ul><li></li></ul>Requirements:<ul><li>Bachelors degree in Information Systems and Technologies or other relevant field.</li><li>At least 6 years working experience as a Quality Assurance Engineer for different software development projects.</li><li>At least 2 years working experience in a Senior QA position.</li><li>Proven experience in creating detailed, comprehensive and well-structured test plans and test cases.</li><li>Experience in manual testing with RESTful Web Services using any of following tools: SOAPUI, Postman, Insomnia.</li><li>Basic knowledge of at least one modern programming language, preferably JavaScript/Typescript or Java.</li><li>Experience with Playwright or Cypress, alternatively Selenium or Appium.</li><li>Experience with source control system tools such as Gitlab.</li><li>Basic knowledge of SQL.</li><li>Basic knowledge of Linux command line (bash).</li><li>Understanding of continuous integration/delivery.</li><li>Experienced in performance testing using tools like K6 or JMeter.</li><li>Good oral and written English communication skills.</li><li>Comfortable working as part of multicultural and geographically distributed development team.</li><li>Ability to work well under pressure and deadlines.</li><li>Ability to organise and manage multiple priorities.</li></ul>Desirable skills and experience:<ul><li>Able to create load test scripts, analyse and interpret data from execution results, produce meaningful reports.</li><li>Knowledge of Docker and Kubernetes.</li><li>Functional, integration and unit testing using JUnit or TestNG, Cucumber.</li><li>A background in online gaming or payments would be ideal, but we would love to hear from people who have any high transaction throughput systems knowledge and experience.</li></ul>

Senior Quality Analyst with Automation

We’re looking for a skilled and creative developer to work closely with our product owners in shaping and building the future of our Marketing ecosystem for Asia’s leading online gambling operator. This role goes beyond standard development work — you’ll be actively involved in brainstorming, solving complex problems, and prototyping innovative ideas.Rather than simply working through a backlog of tasks, you'll play a key role in designing new products from the ground up, helping to define what we’re building and why.Although we operate at scale, our structure is built around small, focused teams. This means that while everyone brings specific expertise, we also work across roles when needed. We're hiring a developer — but we're also looking for someone who’s happy to contribute beyond the code.🔧What you'll be getting up to:<ul><li>Building front-facing websites and pages based on provided technical and functional specifications.</li><li>Implementing different strategies for existing products and tools based on requirements.</li><li>Taking part in new payment provider integrations.</li><li>Architecting and developing new features.</li><li>Prototyping and evaluating potential implementations.</li><li>Meeting business stakeholders to understand the problems they wish to address.</li><li>Writing and improving the documentation for the products and tools we make</li><li>Helping customer support answer customer questions</li><li>Maintaining the ownership of our product, and assisting in troubleshooting production incidents.</li><li>Take part in OOH on-call application support rota.</li></ul>✅ Essential Skills<ul><li>Strong verbal and written communication in English.</li><li>Bachelor's degree in Computer Science or any related technical field.</li><li>Collaborative mindset with a strong team player attitude.</li><li>Problem-solving approach with analytical thinking.</li><li>Solid troubleshooting capabilities.</li><li>Project management experience or coordination skills.</li></ul><ul><li></li></ul>💻 Technical Expertise<ul><li>Advanced PHP development</li><li>In-depth knowledge of Composer and Git</li><li>Proficient with Linux, Bash, and SSH</li><li>Strong understanding of HTTP and RESTful APIs</li><li>Experienced with Docker and containerized environments</li><li>Advanced knowledge of OOP and design patterns</li><li>Skilled in Redis for caching and data storage</li><li>Strong command of MySQL including optimisation</li><li>Advanced caching strategies: TTL, cache replication, hit/miss analysis, poisoning, and debugging</li><li>Proficient in asynchronous data fetching methods</li><li>Able to independently configure complex queuing systems with PhpUnit for testing.</li><li>Familiarity with Test-Driven Development (TDD)</li></ul>🛠 Tools &amp; Platforms<ul><li>GitLab with CI/CD pipelines</li><li>ProxySQL</li><li>Varnish or other HTTP accelerators</li><li>Markdown for technical documentation</li><li>Monitoring tools: Kibana and Grafana</li></ul>🌟 Bonus points for exposure to Microservices architecture familiarity with domain-Driven Design (DDD), In-depth database design (SQL + NoSQL), experience with data analysis and insight generation.

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