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Chubb is looking for an&nbsp;ML/ML Ops Engineer&nbsp;to join our team.&nbsp;As an ML/ML Ops Engineer, you will be working closely with other experienced Machine Learning Engineers, Machine Learning Operations Engineers, Data Engineers, Data Analysts and Product Managers. You will be responsible for developing and delivering advanced AI/ML models into production, leveraging the latest technologies in Natural Language Processing (NLP), deep learning, and transformer architectures. You should possess exceptional ML Ops experience and strong skills in developing, training, tuning, and optimizing machine learning models to effectively collaborate with business and technology leaders in building AI/ML systems that meet organizational needs.&nbsp;Responsibilities:<ul><li>Deliver AI/ML models to production by following high-standard ML Ops processes, including Continuous Integration and Continuous Delivery (CI/CD) practices.&nbsp;</li><li>Own the full lifecycle of AI development from ideation, data exploration, and algorithm design to testing, deployment, monitoring, and tuning of models in production, including the use of prompt engineering for LLMs.&nbsp;</li><li>Develop ML/AI models to support data collection, ingestion, and migration efforts, ensuring integration with existing infrastructures.&nbsp;</li><li>Develop new or leverage/tune existing AI models, with a particular emphasis on transformer architectures and LLMs.&nbsp;</li><li>Evaluate and rank various ML algorithms and methods—including retrieval-augmented generation (RAG) techniques.&nbsp;</li></ul>Qualifications<ul><li>Bachelor’s or Master’s Degree or Ph.D. in Mathematics, Data Analytics, Statistics, Computer Science, Electrical Engineering, Physics, Economics, Bioengineering, or another quantitative field preferred.&nbsp;</li><li>At least 3 years of experience as a Machine Learning Engineer or in a similar role.&nbsp;</li><li>Experience working on cloud platforms such as Azure (preferably), AWS, or GCP.&nbsp;</li><li>Familiarity with container orchestration technologies like Kubernetes (k8s), Docker and CI/CD practices.&nbsp;</li><li>Deep expertise in Python for ML, with proficiency in writing Pythonic code and relevant software design best practices. Familiarity with machine learning libraries for Python (FastAPI, FlaskAPI, scikit-learn, Pandas, SciPy, NumPy, PyTorch, TensorFlow, Hugging Face Transformers, etc.).&nbsp;</li><li>Strong understanding of modern machine learning techniques and algorithms, particularly those relevant to transformers and large language models, including fine-tuning techniques for NLP tasks.&nbsp;</li><li>Deep knowledge of mathematics, probability, statistics, and algorithms, with a focus on supervised and unsupervised learning methods.&nbsp;</li><li>Expertise in natural language processing applications, including but not limited to topic modeling, entity extraction, sentiment analysis, and the use of LLMs for conversational AI.&nbsp;</li><li>Familiarity with business processes, preferably within the insurance industry.&nbsp;</li><li>Confident in decision-making, with the ability to articulate processes or choices as needed.&nbsp;</li><li>Strong motivation and a proactive approach to problem-solving.&nbsp;</li><li>Excellent communication and interpersonal skills, enabling effective teamwork and collaboration.&nbsp;</li><li>Flexibility and willingness to travel as needed.&nbsp;</li><li>Fluency in English; additional languages a plus.&nbsp;</li></ul>Our team makes the difference, every time. For this reason, we offer in return!We offer hybrid working model, explicit, structured career development, a competitive salary package, annual bonus, private medical cover, monthly allowance for lunch, continuous learning experiences, work in a fun, lively environment with mentoring from our groundbreaking senior mentors.Integrity. Client Focus. Respect. Excellence. TeamworkOur core values instruct how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and encouraging.Diversity &amp; InclusionAt Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. We earnestly strive to achieve an environment where all colleagues feel comfortable to perform to their full potential and are recognized for their contributions.Many voices, One Chubb!

ML Ops Engineer

Chubb is seeking a talented and experienced individual to act as&nbsp;Cloud – DevOps Engineer&nbsp;to join our COG, Claims Technology team in Thessaloniki.&nbsp;This is a rare opportunity to apply your designing cloud solutions that meet business needs, ensuring scalability, security, and reliability. Moreover, the selected person is going to implement cloud services and migrate existing applications. More specifically:&nbsp;&nbsp;Responsibilities<ul><li>Design, implement, and optimize CI/CD pipelines using tools such as Jenkins.</li><li>Deploy and manage microservices and applications on Azure Kubernetes Service (AKS) and Azure App Services.</li><li>Implement and maintain DevSecOps practices with tools like SonarQube, Nexus, and vulnerability scanners.</li><li>Use Grafana, Azure Monitor, and Application Insights to track performance and reliability metrics.</li><li>Employ AI-based tools and scripts to automate operational tasks, enhance observability, and reduce manual intervention.</li><li>Collaborate across global squads in EMEA, APAC, and LATAM, supporting shared infrastructure practices and release processes.</li><li>Configure and manage AKAMAI (CDN, WAF) and firewalls to support secure and performant web application delivery.</li><li>Respond to and resolve production issues, participate in incident reviews, and implement corrective actions.</li><li>Ensure all deployments and system changes align with Chubb’s security, compliance, and audit requirements.</li></ul>QualificationsQualifications<ul><li>Bachelor’s degree in computer science, Engineering, or related field.</li><li>3+ years in a DevOps or SRE role with hands-on experience in:</li><li>Azure AKS, App Services, and related Azure PaaS components</li><li>CI/CD automation with Jenkins, GitHub, and scripting</li><li>Monitoring with Grafana, Azure Monitor, and App Insights</li><li>Code quality and artifact management using SonarQube and Nexus</li><li>AKAMAI WAF/CDN and firewall configuration in enterprise environments</li><li>Proven track record of working with distributed global teams, especially across EMEA, APAC, and LATAM.</li><li>Experience using AI tools for automating DevOps tasks is a strong plus.</li><li>Strong problem-solving skills, team collaboration, and stakeholder communication.</li></ul>&nbsp;Preferred Skills<ul><li>Experience in insurance, financial services, or regulated industries.</li><li>Exposure to microservices, event-driven architectures, or MLOps practices.</li><li>Familiarity with enterprise governance, change control, and compliance processes.</li></ul>&nbsp;Our team makes the difference, every time. For this reason, we offer in return! We offer hybrid working model, explicit, structured career development, a competitive salary package, annual bonus, long term equity incentives, private medical cover, monthly allowance for lunch, generous personal time off, continuous learning experiences, and work in a fun, lively environment with mentoring from our groundbreaking senior mentors. Integrity. Client Focus. Respect. Excellence. Teamwork Our core values instruct how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and encouraging. Diversity &amp; Inclusion At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. We earnestly strive to achieve an environment where all colleagues feel comfortable to perform to their full potential and are recognized for their contributions. Many voices, One Chubb!

Cloud-Devops Engineer

Chubb is seeking a talented and experienced individual to act as&nbsp;CECG&nbsp;Head of Data Engineering.&nbsp;This is a rare opportunity to apply your leadership and engineering expertise to a subject you love: Data! We are looking for someone to lead and grow a talented team of data engineering professionals. This candidate will develop people, form strong working partnerships with business and technology leaders, plan and execute data engineering programs, and formulate data and analytics strategies for solving business problems.Responsibilities<ul><li>Develop the vision of the insurance data fabric by defining measurable/actionable objectives and key results for the data engineering chapter to derive transformation of the data ecosystems.</li><li>Derive innovation and build highly scalable real-time data pipelines and data platforms to support the business needs.</li><li>Build a data engineering organization that is business-focused, proactive, and resilient.</li><li>Attract, hire, and retain top engineering talent, creating an engineering culture that fosters innovation and collaboration.</li><li>Promote data governance and master/reference data management as a strategic discipline.</li><li>Implement strategies to monitor the effectiveness of data management.</li><li>Drive mediatization of the data capabilities that anticipate changes in the strategic business imperatives.</li><li>Be an inspiring engineering leader, mentor, and coach data engineers and be an active member of the data leadership team.</li><li>Evaluate emerging data technologies and determine their business benefits and impact on the future-state data platform.</li></ul>Qualifications<ul><li>BSc or MSc in Computer Science or any other relevant field.</li><li>10+ years of relevant working experience ideally in a multinational environment.</li><li>5+ years of proven experience in a data engineering leadership role.</li><li>In-depth experience in designing and implementing enterprise-wide cloud data and analytics platforms.</li><li>Hands-on architecture and delivery experience in large-scale, cloud data management solutions.</li><li>Data technology literate with a detailed understanding of modern data architectures and data analytics platforms.</li><li>Presentation, facilitation, and design-thinking skills.</li><li>Knowledge of relational/object modeling, knowledge/graph modeling techniques.</li><li>Understanding of metamodels, taxonomies, and ontologies.</li><li>Ability to assess rapidly changing technologies and apply them to business needs.</li><li>Experience in a multinational insurance/financial service provider will be considered as an asset.</li></ul>&nbsp;Our team makes the difference, every time. For this reason, we offer in return! We offer hybrid working model, explicit, structured career development, a competitive salary package, annual bonus, long term equity incentives, private medical cover, monthly allowance for lunch, generous personal time off, continuous learning experiences, and work in a fun, lively environment with mentoring from our groundbreaking senior mentors. Integrity. Client Focus. Respect. Excellence. Teamwork Our core values instruct how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and encouraging. Diversity &amp; Inclusion At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. We earnestly strive to achieve an environment where all colleagues feel comfortable to perform to their full potential and are recognized for their contributions. Many voices, One Chubb!

Head of Data Engineering

We’re looking for a Data Engineer / AI Platform Specialist to build and optimize the infrastructure powering our AI ambitions. In this hands-on role, you’ll design scalable data pipelines, manage cloud services, and implement infrastructure-as-code to enable secure, efficient, and high-performance AI workflows. Your work will ensure data is not just available—but ready for AI at scale.You’ll collaborate closely with ML engineers, software developers, and stakeholders to unlock siloed data, improve compliance, and drive platform reliability.This is your chance to shape the technical foundation behind real-world AI impact in a high-growth, high-regulation industry.The Player You bring deep expertise in cloud infrastructure (AWS, Azure, or GCP), data engineering, CI/CD, and IaC tools like Terraform. You thrive in cross-functional environments, balance performance with governance, and know how to turn complex systems into seamless pipelines.If you're ready to empower enterprise AI with next-gen infrastructure — we want to hear from you.What we can offer YOUWhy would you enjoy working with us?&nbsp;<ul><li>Forward-thinking AI-driven team revolutionizing the sports betting industry.&nbsp;</li><li>Build cutting-edge infrastructure and processes that set the stage for groundbreaking AI solutions.&nbsp;</li><li>Competitive benefits, including flexible working options and tangible career growth opportunities.&nbsp;</li><li>Access to advanced tools, systems, and training to enhance your expertise in cloud computing, automation, and AI infrastructure.&nbsp;</li><li>Collaborate with a world-class group of professionals innovating at the intersection of data and AI.&nbsp;</li><li>Opportunities to participate in global conferences, knowledge-sharing sessions, and industry events.&nbsp;</li><li>A culture that emphasizes intellectual curiosity and rewards exploration of emerging technologies like quantum computing, blockchain, and IoT.&nbsp;</li></ul>And if that's not enough; you'll enjoy a dynamic workplace where your contributions fuel the next generation of AI-powered betting experiences.&nbsp;

AI Data Engineer

We’re seeking a visionary AI Senior Product Manager to lead the charge in defining and delivering our AI roadmap. In this senior leadership role, you’ll bridge ambitious business goals with cutting-edge AI capabilities—shaping strategy, driving cross-functional alignment, and championing adoption across the organization.You’ll secure executive buy-in, empower your team, and ensure AI becomes a core enabler of performance and innovation across departments like HR, Finance, and Engineering.The Player You bring a proven track record of leading AI initiatives at scale, with deep knowledge of ML, generative AI, and data-driven strategy. You’re equally comfortable presenting to the C-suite and mentoring technical teams.Your strength lies in turning vision into impact—translating complex AI capabilities into business value, securing alignment, and building a culture of innovation. If you’re ready to shape the future of AI in a dynamic, fast-moving environment, we’d love to talk.What we can offer YOU<ul><li>Lead AI transformation initiatives within a global company shaping the future of sports betting technology.&nbsp;&nbsp;</li><li>Champion high-impact projects that translate cutting - edge AI innovation into tangible business value.&nbsp;&nbsp;</li><li>Competitive benefits, flexible working options, and the opportunity to take your career to the next level in a leadership role.&nbsp;&nbsp;</li><li>Collaborate with a world-class team of AI engineers, business analysts, and stakeholders to execute visionary AI strategies.&nbsp;&nbsp;</li><li>Access to advanced tools, infrastructure, and training to stay ahead in the rapidly evolving AI field.&nbsp;&nbsp;</li><li>Opportunities to participate in conferences, leadership mentorship programs, and industry events.&nbsp;&nbsp;</li><li>A culture that rewards leadership, innovation, and strategic thinking while empowering teams to drive impactful change.&nbsp;</li></ul>And if that's not enough; you'll enjoy a forward-thinking workplace and endless opportunities to stretch your technical expertise while making your mark on the world of sports betting technology.&nbsp;Full JD Available on requestOpen to hiring in London, Athens OR Lviv

AI Senior Product Manager

We’re expanding our AI capabilities and seeking an AI Solutions Manager to bridge the gap between innovation and impact. You’ll work across teams — from HR to Finance to Engineering — to identify high-value opportunities for AI, translate them into actionable use cases, and ensure successful adoption.This role is all about making AI real: aligning projects with business goals, driving measurable results, and helping teams seamlessly integrate AI into their daily workflows. You’ll be the voice of the business in technical conversations and the advocate for AI in strategic planning.The Player You’re a strategic thinker with a strong grasp of both business needs and AI potential. You’ve led cross-functional initiatives, translated complex ideas into clear value, and championed the adoption of new technologies.With strong communication, analytical skills, and a passion for impact, you know how to turn opportunity into outcomes—and how to bring others along with you.What we can offer YOU:<ul><li>Attractive benefits that include flexible working options and opportunities for tangible career progression.&nbsp;</li><li>A world-class team that's redefining the sports betting industry through AI, providing a vibrant and collaborative working environment.&nbsp;</li><li>The opportunity to build on our established machine learning capabilities and help shape the next generation of AI-powered betting experiences.&nbsp;</li><li>Access to cutting-edge tools, resources, and training to support your growth and development in the rapidly evolving AI landscape.&nbsp;</li><li>The chance to see your work fuel innovation and deliver impactful solutions to a global betting audience.&nbsp;</li><li>Regular opportunities to participate in knowledge-sharing sessions, conferences, and industry events to stay at the forefront of AI developments.&nbsp;</li><li>A culture that values intellectual curiosity and encourages exploration of how AI intersects with other emerging technologies and global business trends.&nbsp;</li></ul>And if that's not enough; you'll enjoy a forward-thinking workplace and endless opportunities to stretch your technical expertise while making your mark on the world of sports betting technology.&nbsp;Full JD Available on requestOpen to hiring in London, Athens OR Lviv

AI Solutions Manager

You’ll craft cutting-edge AI prototypes, fine-tune LLMs, and build powerful APIs that bring next-gen intelligence to our platform.Working across research, product, and engineering, you'll deliver real-world solutions using technologies like Retrieval-Augmented Generation and cloud-based AI tooling from Microsoft, AWS, and Google. You’ll be part of a dynamic team pushing the boundaries of what’s possible—driving innovation, scalability, and strategic impact in a fast-moving, highly regulated industry.The PlayerYou’re fluent in generative AI, from prompt engineering to deploying production-ready LLMs. You bring cloud-savvy skills, mastery of tools like TensorFlow or PyTorch, and a sharp eye for AI trends and ethics.You’re collaborative, curious, and ready to build intelligent systems that perform at scale. If you’re passionate about innovation and excited by the intersection of AI, tech, and sports betting — this is your game.What we can offer YOU:<ul><li>Attractive benefits that include flexible working options and opportunities for tangible career progression.&nbsp;</li><li>A world-class team that's redefining the sports betting industry through AI, providing a vibrant and collaborative working environment.&nbsp;</li><li>The opportunity to build on our established machine learning capabilities and help shape the next generation of AI-powered betting experiences.&nbsp;</li><li>Access to cutting-edge tools, resources, and training to support your growth and development in the rapidly evolving AI landscape.&nbsp;</li><li>The chance to see your work fuel innovation and deliver impactful solutions to a global betting audience.&nbsp;</li><li>Regular opportunities to participate in knowledge-sharing sessions, conferences, and industry events to stay at the forefront of AI developments.&nbsp;</li><li>A culture that values intellectual curiosity and encourages exploration of how AI intersects with other emerging technologies and global business trends.&nbsp;</li></ul>And if that's not enough; you'll enjoy a forward-thinking workplace and endless opportunities to stretch your technical expertise while making your mark on the world of sports betting technology.&nbsp;Full JD Available on requestOpen to hiring in London, Athens OR Lviv

Generative AI Engineer

We are seeking an experienced and strategic Senior Product Manager to join Sportcast, a leader in sports betting player engagement. As the primary operational owner of Sportcast's products, you will drive day-to-day interaction with internal and external stakeholders to define innovative product and trading solutions. Your product management knowledge, exceptional communication skills, and passion for building impactful products will be critical as you maintain Sportcast's product roadmap, create concept documents, business and use cases for new services, features, and functions to support client demands, growth strategies, and profitability targets.Role Responsibilities<ul><li>Serve as primary product expert and evangelist&nbsp;</li><li>Develop and manage a data-driven pricing product roadmap, prioritising features and initiatives based on customer value, market opportunities, and internal efficiencies. Work closely with our engineering, design, and data science teams to ensure timely and high-quality product delivery</li><li>Lead a team of product owners and coordinate the collection, description, analysis and prioritization of requests for new product functionality from internal and external stakeholders&nbsp;</li><li>Support sales and product through leading the development and maintenance of various technical marketing collateral&nbsp;</li><li>Develop hands-on, in-depth knowledge of competition and maintain technical analysis of our product’s strengths and weaknesses&nbsp;</li><li>Coordinate UAT testing of new products and features&nbsp;</li><li>Own a complete syllabus of client-facing documentation for customer onboarding and usage, with multiple contributors</li><li>Work with the development team leads to architect and develop proactive and innovative journeys in the betting space&nbsp;</li></ul>Qualifications<ul><li>5+ years of product management experience in an enterprise software or gaming/betting company</li><li>Proven track record of owning and shipping successful products from concept to launch. You are comfortable with the full product lifecycle, from discovery and validation to delivery and iteration. You can demonstrate strategic thinking and a commercial mindset.</li><li>World-class written and verbal communication skills are essential. You can confidently and clearly articulate complex concepts to a variety of audiences, from engineers to C-level executives and international customers. You are a natural relationship builder.</li><li>A genuine passion for understanding and solving customer problems. You are adept at conducting customer interviews, gathering feedback, and translating it into actionable product requirements.</li><li>A team player who can effectively influence and collaborate with cross-functional teams that include development, trading, quantitative modeling, support, and sales to achieve shared goals</li></ul>What's the ScoreWhy OpenBet?• The Playground: Join a team of innovators, disruptors, and game-changers who are reshaping the future of betting and gaming.• The Mission: Be part of a mission-driven organization that's committed to revolutionizing the way the world plays.• The Impact: Make a real impact on the world stage, leaving a lasting legacy that transcends boundaries and inspires generations to come.• The Culture: Immerse yourself in a culture of creativity, collaboration, and curiosity, where every idea is welcomed, every voice is heard, and every dream is encouraged.• The Future: Join us on the journey to build the future of betting and gaming, one game-changing innovation at a time.What we can offer YOU:• Attractive benefits, an open and supportive environment as well as a modern and exciting workplace• The opportunity to interact with global teams on a regular basis as you and our business continues to develop &amp; grow• Tangible and genuine development - at OpenBet, you can take your career where you want it to go!• And if that’s not enough; enjoy flexible working whilst we provide you with the guidance and development skills you need to progress and enhance your career

Senior Product Manager, Pricing

Join OpenBet to take your career to the next level and be part of a global innovative team shaping the future of betting entertainment for millions worldwide.Essential Job Functions:<ul><li>Responsible to maintain all aspects of the organisation's global Windows systems including software, hardware and respective provider services.</li><li>Interact with users as a third level of escalation to the Corporate IT Support</li><li>Provide remote troubleshooting and fault finding when issues occur</li><li>Plan, design, and implement Windows-based systems, including servers, workstations, and applications.</li><li>Perform regular maintenance and updates to ensure systems are secure and running efficiently.</li><li>Configure and manage network components related to Windows systems, including DNS, DHCP, and Active Directory.</li><li>Develop and enforce security policies, conduct regular system audits, and implement security measures to protect Windows systems from threats and vulnerabilities.</li><li>Monitor system performance and make adjustments to improve efficiency and reliability.</li><li>Develop and maintain documentation for system configurations, procedures, and policies.</li><li>Work closely with other IT staff and departments to ensure seamless integration and operation of IT systems.</li><li>Develop and implement disaster recovery plans to ensure business continuity in the event of system failures.</li><li>Work with IT Management to assess the organisation's current and future Windows systems related needs.</li><li>Prepare and communicate regular reports on work-related activities, within IT team and across departments as needed.</li><li>Provide training and support to users and IT staff on Windows systems-related issues. This includes conducting training sessions, creating user guides, and providing technical support as needed.</li><li>On Call / Stand By duties</li><li>All other duties as assigned.</li></ul>Education / Required Experience:<ul><li>Undergraduate degree in Computer Science, Systems Engineering or similar relevant degree.</li></ul><ul><li>Minimum 4 years of experience in Windows systems administration in a large-scale environment.</li><li>Experience in IT projects related to large company acquisitions/mergers would be desirable.</li><li>Professional Certifications (Beneficial) a. Microsoft Certified Systems Engineer (MCSE) b. Microsoft Certified: Windows Server Hybrid Administrator Associate</li><li>Proficiency in Windows Server, Active Directory, PowerShell, and other Windows-related technologies.</li><li>Proficiency with virtualization technologies such as VMware or Hyper-V.</li><li>Proficiency with Data Center environments</li><li>Proficiency with administrating enterprise servers' hardware (e.g. Dell PowerEdge), storage arrays (e.g. NetApp) and backup systems (e.g. Veeam).</li><li>Experience with systems and networks observability/monitoring tools such as Nagios, Zabbix and Grafana</li><li>Strong experience with Tanium or other configuration management/deployment tooling</li><li>Good understanding of network technologies including VPNs, VLANs, routing, subnetting and firewalls</li><li>Solid knowledge of protocols such as DNS, HTTP, LDAP, SMTP and SNMP</li><li>Solid knowledge with cloud services, particularly Microsoft Azure or AWS.</li><li>Understanding of ITIL practices and experience in an ITIL environment.</li><li>Experience implementing and managing security best practices, including security audits.</li><li>Demonstrated problem-solving abilities, strong communication skills, and the ability to work both independently and as part of a team.</li><li>Excellent written and verbal communication skills, with the ability to explain technical concepts to nontechnical stakeholders.</li><li>Ability to work effectively as part of a team, with a collaborative and cooperative approach to problemsolving. This includes the ability to work with other IT professionals, vendors, and service providers.</li><li>Focus on delivery and high tolerance in working under pressure</li><li>Must be willing and able to travel, work after hours and weekends when required.</li></ul>

Senior Windows System Engineer

The Trading Administrator is an operational role within the Managed Trading Services (MTS) team. You will be responsible for the support and administration of the trading operations and the smooth offering of OpenBet’s Digital Signage Services. You will ensure that the department operates in a way that meets the needs of the customers effectively. You will be the on the 1st line of support for trading/operational incidents and will work on resolving them, according to SLAs and internal procedures.&nbsp;What you’ll be doing<ul><li>Content Management support for OpenBet’s Digital Signage Solution&nbsp;</li></ul><ul><li>Responds in a timely manner to incident and requests from end-users and external clients&nbsp;</li></ul><ul><li>Analyze root causes of operational malfunctions and provide resolutions.&nbsp;</li></ul><ul><li>Configuration support for multiple applications&nbsp;</li></ul><ul><li>Offer top-notch Digital Signage services to our customers overseas&nbsp;</li></ul><ul><li>Resolve operational problems within the defined schedules and service level agreements.&nbsp;</li></ul><ul><li>Handle escalated issues and follow-up on outstanding issues promptly.&nbsp;</li></ul>The PlayerWhat you’ll bring<ul><li>Degree level education, preferably on a numerate discipline&nbsp;</li></ul><ul><li>Computer literacy with in-depth knowledge of MS Office, especially Excel&nbsp;</li></ul><ul><li>Very good written and verbal communication skills in English&nbsp;</li></ul><ul><li>Practical knowledge of Windows operating systems.&nbsp;</li></ul><ul><li>Strong written/verbal skills&nbsp;</li></ul><ul><li>Able to multitask efficiently.&nbsp;</li></ul><ul><li>Strong attention to detail&nbsp;</li></ul><ul><li>Good analytical and numerical skills&nbsp;</li></ul><ul><li>Ability to work flexible hours in line with the needs of the business and the sporting calendar (24/7/365)&nbsp;</li></ul>What’s the Score?Why OpenBet?• The Playground: Join a team of innovators, disruptors, and game-changers who are reshaping the future of betting and gaming.• The Mission: Be part of a mission-driven organization that's committed to revolutionizing the way the world plays.• The Impact: Make a real impact on the world stage, leaving a lasting legacy that transcends boundaries and inspires generations to come.• The Culture: Immerse yourself in a culture of creativity, collaboration, and curiosity, where every idea is welcomed, every voice is heard, and every dream is encouraged.• The Future: Join us on the journey to build the future of betting and gaming, one game-changing innovation at a time.What we can offer YOU:• Attractive benefits, an open and supportive environment as well as a modern and exciting workplace• The opportunity to interact with global teams on a regular basis as you and our business continues to develop &amp; grow• Tangible and genuine development - at OpenBet, you can take your career where you want it to go!• And if that’s not enough; enjoy flexible working whilst we provide you with the guidance and development skills you need to progress and enhance your career We have a collaborative office environment with our team members in office, this role requires 5 days per week on-site.

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