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The Director of Special Projects is a strategic leadership role responsible for delivering insights and analytics to the C-Suite and management teams.&nbsp;&nbsp;This role is pivotal in shaping and enhancing customer experience (CX) outcomes for our clients and internal business units. It focuses on synthesizing data from various sources to deliver actionable insights, strategies, and recommendations that drive improved CX performance and operational efficiency. The successful candidate will be adept at translating complex data into clear narratives that inform both external client partnerships and internal leadership objectives. As Director of Special Projects, You Will…<ul><li>Curate insights by analyzing diverse data sets, including disposition data, operational metrics, workforce metrics, analyst reports, internet research, and AI-generated intelligence.</li><li>Identify trends, opportunities, and improvement areas to help clients strengthen customer relationships and elevate their brand reputation.</li><li>Support client CX leaders in defining and implementing strategies to enhance customer satisfaction, loyalty, and advocacy.</li><li>Present focused, data-driven recommendations during regular client engagements, offering candid and objective insights with professionalism and impact.</li><li>Provide senior business unit leaders and CX teams with clear, concise performance analysis across key CX metrics, such as CSAT, NPS, FCR, VOC, as well as operational efficiency metrics like AHT, CPC, and utilization rates.</li><li>Identify underperforming areas and recommend evidence-based strategies to improve both customer experience and operational KPIs.</li><li>Collaborate with internal stakeholders, including QA, reporting analysts, and real-time analysts, to ensure insights and recommendations align with broader program goals.</li><li>Serve as the driving force behind superior performance analytics, moving beyond traditional reporting to offer predictive and diagnostic insights that anticipate challenges and opportunities.</li><li>Leverage existing resources and tools—such as QA frameworks, real-time insights, and performance dashboards—to build holistic strategies that optimize service delivery and customer outcomes.</li><li>Collaborate with AI and analytics platforms to unlock deeper intelligence and provide innovative solutions.</li></ul>&nbsp;As Director of Special Projects, You Have…<ul><li>Bachelor’s degree in Business, Data Analytics, Customer Experience, or a related field.</li><li>Advanced degrees or certifications in CX, Analytics, or Process Optimization are an asset.</li><li>10+ years of experience in data analysis, customer experience strategy, or consulting roles focused on performance improvement.</li><li>Proficiency in data tools (e.g., Excel, BI platforms, or AI analytics tools) and experience with customer experience reporting and dashboards.</li><li>An ability to interpret large and diverse data sets, identifying key trends and translating them into actionable strategies.</li><li>An exceptional ability to present insights in a structured, impactful manner to both client stakeholders and senior internal leaders.</li><li>A strong understanding of CX performance metrics (CSAT, NPS, FCR, VOC) and efficiency metrics (AHT, CPC), as well as their impact on client success.</li><li>Experience working within cross-functional teams, with the ability to partner effectively with QA, workforce analysts, and business leaders.</li><li>Familiarity with AI and data visualization tools to enhance insights and reporting.</li></ul>&nbsp;

Director of Special Projects

Η&nbsp;Euromedica, ένας από τους μεγαλύτερους ιδιωτικούς παρόχους Υγείας στην Ελλάδα με υπηρεσίες πρωτοβάθμιας και δευτεροβάθμιας περίθαλψης μέσω εκτενούς δικτύου σε όλη την Ελλάδα (Διαγνωστικά Κέντρα, Ιδιωτικές Κλινικές, Μονάδες Τεχνητού Νεφρού και Κέντρα Αποκατάστασης) ενδιαφέρεται να προσλάβει για&nbsp;Διαγνωστικό Κέντρο&nbsp;στη&nbsp;Θεσσαλονίκη:Επικεφαλής Διαγνωστικού Κέντρου στη ΘεσσαλονίκηΑρμοδιότητες:<ul><li>Συντονίζει και ελέγχει την ορθή λειτουργία της Μονάδας.</li><li>Παρακολουθεί την τήρηση των διαδικασιών, εντοπίζει αποκλίσεις και φροντίζει για την υλοποίηση των διορθωτικών ενεργειών.</li><li>Φροντίζει για την επέκτασης της πελατειακής βάσης της Μονάδας.</li><li>Καθοδηγεί, αναπτύσσει και εποπτεύει το προσωπικό.</li><li>Μεριμνά για την άμεση και αποτελεσματική εξυπηρέτηση των πελατών.</li><li>Διευθετεί ζητήματα και προβλήματα πελατών μέχρι την επίλυσή τους.</li><li>Παρακολουθεί θέματα που άπτονται της νομοθεσίας που εμπίπτει η Μονάδα.</li></ul>Απαραίτητα προσόντα και ικανότητες:<ul><li>Πτυχίο Ανώτατης Εκπαίδευσης. Τίτλος σπουδών στο χώρο της υγείας θα θεωρηθεί επιπλέον προσόν.</li><li>Αποδεδειγμένη εμπειρία τουλάχιστον 3 ετών σε αντίστοιχη θέση.</li><li>Πολύ καλή γνώση Αγγλικής γλώσσας</li><li>Άριστη χρήση Η/Υ</li><li>Προσανατολισμό στην αποτελεσματική εξυπηρέτηση πελατών</li><li>Ικανότητα στις διαπροσωπικές σχέσεις (συνεργασία, διαπραγματευτικές ικανότητες)</li><li>Άριστη επικοινωνίας (γραπτή και προφορική)</li><li>Άτομο αμερόληπτο, δίκαιο, με ενσυναίσθηση και αντικειμενικότητα</li><li>Πολύ καλή οργάνωση και προσανατολισμό στο αποτέλεσμα</li></ul>Η εταιρεία προσφέρει:<ul><li>Πολύ καλό και σταθερό εργασιακό περιβάλλον</li><li>Ανταγωνιστικό πακέτο αμοιβών αναλόγως προσόντων</li><li>Σοβαρές προοπτικές εξέλιξης</li></ul>Οι ενδιαφερόμενοι οι οποίοι πληρούν τις παραπάνω προϋποθέσεις και ενδιαφέρονται για την συγκεκριμένη θέση εργασίας, μπορούν να αποστείλουν το&nbsp;βιογραφικό τους σημείωμα συμπληρώνοντας την παρακάτω φόρμα και αναγράφοντας τον κωδικό θέσεως εργασίας&nbsp;DH THES.

Επικεφαλής Διαγνωστικού Κέντρου στη Θεσσαλονίκη

Η&nbsp;Euromedica, ένας από τους μεγαλύτερους ιδιωτικούς παρόχους Υγείας στην Ελλάδα με υπηρεσίες πρωτοβάθμιας και δευτεροβάθμιας περίθαλψης μέσω εκτενούς δικτύου σε όλη την Ελλάδα (Διαγνωστικά Κέντρα, Ιδιωτικές Κλινικές, Μονάδες Τεχνητού Νεφρού και Κέντρα Αποκατάστασης) ενδιαφέρεται να προσλάβει για&nbsp;Διαγνωστικό Κέντρο&nbsp;στην&nbsp;ΑΘΗΝΑ:Επικεφαλής Διαγνωστικού Κέντρου στην ΑθήναΑρμοδιότητες:<ul><li>Συντονίζει και ελέγχει την ορθή λειτουργία της Μονάδας.</li><li>Παρακολουθεί την τήρηση των διαδικασιών, εντοπίζει αποκλίσεις και φροντίζει για την υλοποίηση των διορθωτικών ενεργειών.</li><li>Φροντίζει για την επέκτασης της πελατειακής βάσης της Μονάδας.</li><li>Καθοδηγεί, αναπτύσσει και εποπτεύει το προσωπικό.</li><li>Μεριμνά για την άμεση και αποτελεσματική εξυπηρέτηση των πελατών.</li><li>Διευθετεί ζητήματα και προβλήματα πελατών μέχρι την επίλυσή τους.</li><li>Παρακολουθεί θέματα που άπτονται της νομοθεσίας που εμπίπτει η Μονάδα.</li></ul>Απαραίτητα προσόντα και ικανότητες:<ul><li>Πτυχίο Ανώτατης Εκπαίδευσης. Τίτλος σπουδών στο χώρο της υγείας θα θεωρηθεί επιπλέον προσόν.</li><li>Αποδεδειγμένη εμπειρία τουλάχιστον 3 ετών σε αντίστοιχη θέση.</li><li>Πολύ καλή γνώση Αγγλικής γλώσσας</li><li>Άριστη χρήση Η/Υ</li><li>Προσανατολισμό στην αποτελεσματική εξυπηρέτηση πελατών</li><li>Ικανότητα στις διαπροσωπικές σχέσεις (συνεργασία, διαπραγματευτικές ικανότητες)</li><li>Άριστη επικοινωνίας (γραπτή και προφορική)</li><li>Άτομο αμερόληπτο, δίκαιο, με ενσυναίσθηση και αντικειμενικότητα</li><li>Πολύ καλή οργάνωση και προσανατολισμό στο αποτέλεσμα</li></ul>Η εταιρεία προσφέρει:<ul><li>Πολύ καλό και σταθερό εργασιακό περιβάλλον</li><li>Ανταγωνιστικό πακέτο αμοιβών αναλόγως προσόντων</li><li>Σοβαρές προοπτικές εξέλιξης</li></ul>Οι ενδιαφερόμενοι οι οποίοι πληρούν τις παραπάνω προϋποθέσεις και ενδιαφέρονται για την συγκεκριμένη θέση εργασίας, μπορούν να αποστείλουν το&nbsp;βιογραφικό τους σημείωμα συμπληρώνοντας την παρακάτω φόρμα και αναγράφοντας τον κωδικό θέσεως εργασίας&nbsp;DH ATH.

Επικεφαλής Διαγνωστικού Κέντρου στην Αθήνα

ΚΥΡΙΕΣ ΑΡΜΟΔΙΟΤΗΤΕΣ:<ul><li>Εξασφάλιση επίτευξης των ποιοτικών και ποσοτικών στόχων του καταστήματος</li><li>Συμβολή στη δημιουργία αποδοτικού κλίματος συνεργασίας εντός της ομάδας</li><li>Παρακολούθηση των KPIs του καταστήματος</li><li>Ποιοτική εξυπηρέτηση των πελατών και δημιουργία σχέσης εμπιστοσύνης μαζί τους</li></ul>ΑΠΑΡΑΙΤΗΤΑ ΠΡΟΣΟΝΤΑ:<ul><li>Ενθουσιασμό για τη μόδα και την ένδυση</li><li>Κάτοχος πτυχίου ΤΕΙ ή ΑΕΙ</li><li>Προηγούμενη εργασιακή εμπειρία τουλάχιστον 2 ετών σε αντίστοιχη θέση</li><li>Άριστη γνώση χειρισμού ταμείου</li><li>Άριστη γνώση της αγγλικής γλώσσας και χρήσης Η/Υ</li><li>Επικοινωνιακός χαρακτήρας προσανατολισμό στον πελάτη</li><li>Πνεύμα ομαδικότητας και συνεργασίας</li><li>Υπευθυνότητα και συνέπεια</li><li>Ικανότητες ηγεσίας, πρωτοβουλίας και αποτελεσματικότητας</li><li>Δέσμευση στην υλοποίηση στόχων</li></ul>Η ΕΤΑΙΡΕΙΑ ΠΡΟΣΦΕΡΕΙ:<ul><li>Ευχάριστο και σύγχρονο περιβάλλον εργασίας</li><li>Συνεχή εκπαίδευση</li><li>Προοπτικές προσωπικής και επαγγελματικής εξέλιξης</li><li>Bonus επίτευξης στόχων</li></ul>&nbsp;Εάν επιθυμείτε να εργαστείτε σε ένα ευχάριστο, νεανικό περιβάλλον που υποστηρίζει το σεβασμό προς όλους, την επιχειρηματικότητα και την ποιότητα, θα χαρούμε να λάβουμε το Βιογραφικό σας Σημείωμα, αναφέροντας τον κωδικό&nbsp;COR/SM.

STORE MANAGER (ΚΕΡΚΥΡΑ)

We are currently seeking for passionate professionals to join our Enterprise Risk Consulting team. As a member of the team you will be given the opportunity to work in major risk transformation projects that combine design and implementation of risk management frameworks, and engagement with the involved stakeholders. With a steep learning curve, this opportunity allows you to develop both technical and analytical skills while building a strong foundation on enterprise risk management and operational processes across various sectors.&nbsp;Your key responsibilities&nbsp;In a world where risk is everywhere, organizations look to us to transform their approach to risk and turn it into a means not only to protect the enterprise, but to help them create value. As an Enterprise Risk Management Consultant, you will be responsible for identifying, analysing, assessing, and mitigating potential risks to ensure our clients can withstand and adapt to adverse events while pursuing their strategic objectives. You can expect to work with high level client personnel, within different sized, multi-disciplinary teams and play a key role in delivering high quality outputs and service to our clients.&nbsp;Skills and attributes for success&nbsp;<ul><li>Ambition to develop in-depth technical capabilities and professional knowledge, demonstrate ability to assimilate new knowledge.</li><li>Be curious and apply critical thinking when analyzing client issues.</li><li>Proactive and comfortable of taking ownership.</li><li>Strong interpersonal, written and verbal communication skills</li><li>Ability to work independently and as part of a team.</li></ul>&nbsp;To qualify for the role you must have&nbsp;<ul><li>Bachelor’s degree in Business Administration, Information Technology, Statistics, Engineering or other related field.&nbsp;</li><li>Basic knowledge of core business processes and associated risks.</li><li>Able to work with large data and information sets.</li><li>Any experience with the assessment, design and implementation of risk management strategies will be considered an asset.</li><li>Proficiency in Microsoft Office Suite.</li><li>Fluent knowledge of English (written and verbal).</li></ul>&nbsp;Ideally, you’ll also have&nbsp;<ul><li>Master’s degree in the areas of Business Administration, Risk Management, Information Technology, Engineering or other related field.</li><li>Knowledge of risk management and internal control frameworks (e.g., COSO, ISO) as well as Enterprise Risk Management and GRC concepts.</li><li>Working experience in any of the following sectors: Energy, Power &amp; Utilities, Pharmaceutical, Shipping, Manufacturing, Telco.</li><li>Ability/flexibility to travel on overseas assignments as the need arises.</li><li>Completed military obligations (where applicable).</li></ul>&nbsp;What we look for&nbsp;We are interested in highly motivated professionals, worthy of trust, with a natural ability to lead, resolve complex problems and work as part of a team. If you enjoy facing new challenges, challenging the status quo, and being part of a culture that encourages teaming and creative problem solving, this role is for you.&nbsp;&nbsp;What we offer&nbsp;<ul><li>Competitive remuneration package:&nbsp;You’ll be rewarded for your individual and team performance. Depending on your experience, our comprehensive rewards package includes benefits that suit your needs including cutting-edge technological equipment, ticket restaurant vouchers, a private health insurance scheme, life insurance, income protection and an exclusive EY benefits club that provides a wide range of discounts, offers and promotions.&nbsp;</li><li>Flexible working arrangements:&nbsp;We operate under a hybrid working model, which is defined based on both your own preferences and team’s needs, and we enjoy our summers with short Fridays.</li><li>Personalized learning experience and career development:&nbsp;We provide free and unlimited access to educational platforms and EY Badges, support certifications, and provide coaching and feedback, as a part of our Leadership &amp; Development process, all of which can lead to a meaningful impact and success as defined by you.</li><li>Transformative leadership:&nbsp;We’ll give you the insights, coaching and confidence to be the leader the world needs.</li><li>Diverse and inclusive culture:&nbsp;You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li><li>International Experience:&nbsp;Become part of international projects and work along multicultural teams, through our global network.</li><li>Above all, you will be working in one of the most recognized employers in Greece, as we have been awarded the&nbsp;Top Employers, Great Place to Work&nbsp;and&nbsp;Best Workplaces for Women awards&nbsp;for 2024.</li></ul>

Enterprise Risk Management Consultant

We are actively looking to recruit the most talented individuals with industry experience and knowledge in the Procurement area to join our dynamic and growing Procurement Services team. Working as part of a high-performing team, you’ll&nbsp;deliver exceptional client service as an integral part of the client’s workforce and help leading organizations improve&nbsp;their Procurement processes, within a&nbsp;variety of sectors&nbsp;including Consumer Products &amp; Retailing, Mining &amp; Metals, Energy, Industrial Products, Life Sciences / Pharma, Financial Services, Telco’s and Transportation. As a&nbsp;Procurement Professional, you will build valued relationships with external clients and internal peers using your technical knowledge and experience to provide the best outcomes. At the same time, you are required and will be also assisted and encouraged to&nbsp;continuously develop through trainings and hands-on experience on a variety of engagements.&nbsp;&nbsp;Your key responsibilities&nbsp;As a&nbsp;Procurement Professional, you will take part in demanding projects with local, regional and global reach, and you will:<ul><li>Provide solutions to clients to achieve excellence in the areas of Procurement Strategy, Sourcing, Contracting and Supplier Risk &amp; Performance, embedding also sustainability requirements in the Procurement domain</li><li>Provide hands-on &amp; operational support, in most cases on-site, to help clients build and realize their Procurement processes and strategies</li><li>Interact with client executives to understand their strategic intent and translate it to business requirements</li><li>Perform data analyses with advanced tools to quantify opportunities in the Source-to-Pay processes</li><li>Develop digital transformation roadmap considering advanced Procurement technology solutions and support clients in their adoption</li></ul>&nbsp;&nbsp;Skills and attributes for success&nbsp;<ul><li>Exceptional organizational and time management skills with the ability to prioritize and complete multiple complex tasks under tight deadlines.</li><li>Excellent interpersonal skills and ability to work effectively within a team and with client personnel.</li><li>Ability to thrive in a dynamic environment and adjust to changing client needs and market conditions.</li><li>Ability to develop presentations that are clear and impactful, translating EY consulting services into meaningful valued propositions for clients.</li><li>Strong analytical and problem-solving skills as well as conceptual attitude.</li><li>Self-motivation to continuously develop in Consulting.</li><li>A commitment to understanding and meeting client needs and a passion to provide exceptional client services.</li></ul>&nbsp;What we look for&nbsp;<ul><li>At least 3 years of Procurement related roles in a corporate environment.</li><li>A bachelor and / or master’s degree in Supply Chain Management, Logistics Management, Operations Management, Operational Research, any Engineering or Business domain degree, or other related field with strong quantitative focus.</li><li>Deep understanding of Source to Contract, Procure to Pay &amp; Supplier Relationship Management activities.</li><li>Evidence of interaction with multidisciplinary teams at all hierarchical levels</li><li>Handling and analysing extensive content i.e. Policy, Processes, data sources and large data sets skills. Advanced skills in MS Office.</li><li>Experience in specialized Procurement platforms (e.g., Ariba, Coupa, etc.) &amp; BI tools will be considered a plus.</li><li>Excellent verbal and written communication skills in English and Greek; Similar skills is other languages will be considered as a plus.</li></ul>&nbsp;What we offer you&nbsp;<ul><li>Competitive remuneration package:&nbsp;You’ll be rewarded for your individual and team performance. Depending on your experience, our comprehensive rewards package includes benefits that suit your needs including cutting-edge technological equipment, ticket restaurant vouchers, a private health insurance scheme, life insurance, income protection and an exclusive EY benefits club that provides a wide range of discounts, offers and promotions.</li><li>Flexible working arrangements:&nbsp;We operate under a hybrid working model, which is defined based on both your own preferences and team’s needs, and we enjoy our summers with short Fridays.</li><li>Personalized learning experience and career development:&nbsp;We provide free and unlimited access to educational platforms and EY Badges, support certifications, and provide coaching and feedback, as a part of our Leadership &amp; Development process, all of which can lead to a meaningful impact and success as defined by you.</li><li>Transformative leadership:&nbsp;We’ll give you the insights, coaching and confidence to be the leader the world needs.</li><li>Diverse and inclusive culture:&nbsp;You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li><li>International Experience:&nbsp;Become part of international projects and work along multicultural teams, through our global network.</li><li>Above all, you will be working in one of the most recognized employers in Greece, as we have been awarded the&nbsp;Top Employers, Great Place to Work&nbsp;and&nbsp;Best Workplaces for Women awards&nbsp;for 2024.</li></ul>

Supply Chain Procurement Consulting Professional

Your key responsibilities<ul><li>Work in complex business &amp; digital transformation projects for private and public energy companies across the industry’s value chain in Greece and the region.</li><li>Bring understanding of current and emerging energy sector digital challenges and trends and how these can be met, to support client transformation engagements.</li><li>Monitor and analyze key trends and challenges in terms of transformation in energy &amp; resources sector (product design, emerging technologies, digitalization etc.).</li><li>Take part in client meetings and interview client stakeholders to understand their business requirements and strategic objectives</li><li>Provide solutions to clients to achieve excellence in the areas of Target Operating Model Design, New Products Development, Meter to Cash Framework, Marketing/ Sales/ Operations, Digitalization, Emerging Technologies, Market Trends/ Innovation and Partnerships/ New Revenue Streams etc.</li><li>Develop innovative future state scenarios, collaborating with an extended eco-system of internal and external partners</li><li>Build internal and external relationships and engage in the bidding process to support business development and growth of our Energy and Resources practice in Greece and abroad.</li></ul>&nbsp;Skills and attributes for success<ul><li>Understanding of energy business and digital ecosystem.</li><li>Agility in working on complex transformation projects.</li><li>Exceptional organizational and time management skills with the ability to prioritize and complete multiple complex tasks under tight deadlines.</li><li>Excellent interpersonal skills and ability to work effectively within a team.</li><li>Ability to develop presentations that are clear and impactful, translating EY consulting services into meaningful valued propositions for clients.</li><li>Strong analytical and problem-solving skills as well as conceptual attitude.</li><li>Self-motivation to continuously develop in Consulting.</li><li>A passion to provide exceptional client services.</li></ul>	&nbsp;To qualify&nbsp;for&nbsp;the role you must&nbsp;have<ul><li>Academic background in Engineering, Business, Technology or Science (Physics/ Mathematics).</li><li>Working experience in business and digital transformation roles.</li><li>Professional experience in positions with exposure to clients and/or other external stakeholders. Ideally there would be experience in consulting industry.</li><li>Evidence of interaction with multidisciplinary teams at all hierarchical levels.</li><li>Handling and analyzing extensive content i.e. Policy, Processes, data sources and large data sets skills.</li><li>Excellent verbal and writing skills in English and Greek.</li><li>Advanced skills in MS Office (Excel, Word, Power Point).</li></ul>&nbsp;Working and/or academic knowledge and understanding in one or more of the following areas:<ul><li>Design and/or coordination of business &amp; digital transformation initiatives</li><li>End to end customer experience, marketing/ sales, operations, meter to cash processes and behind the meter services</li><li>Product development</li><li>Project management as well as business analysis</li><li>Business process re-engineering</li><li>Business knowledge of energy market (electricity and gas) as well as other customer centric industries</li></ul>&nbsp;&nbsp;Ideally, you’ll also have<ul><li>Postgraduate degree on energy, CX or management from a well-established university in Greece or abroad.</li><li>Previous experience and knowledge in management of business/ digital transformation projects/ programs in energy sector – will be a strong asset.</li><li>Previous experience in a reputable consulting firm or alternatively in Energy companies (or other sectors such as telecommunications) – will be a strong asset.</li><li>Previous experience and knowledge of technology systems or platforms in Energy and Resources sector such as Billing, CRM, ERP, ETRM, business processes improvement and data intelligence/reporting platforms – will be a strong asset</li></ul>&nbsp;&nbsp;What we look forWe need people worthy of trust, who demonstrate enthusiasm, passion to grow fast and are highly motivated to support this purpose. What’s most important is that you’re dedicated to working with your colleagues as part of a high-performing team.You’ll need to thrive in picking up new skills and talents as you go, so natural curiosity, a lot of questions and the confidence to speak up when you see something that could be improved are essential.If you’ve got the right combination of technical knowledge and communication skills, this role is for you.&nbsp;&nbsp;&nbsp;&nbsp;What we offer<ul><li>Competitive remuneration package:&nbsp;You’ll be rewarded for your individual and team performance. Depending on your experience, our comprehensive rewards package includes benefits that suit your needs including cutting-edge technological equipment, ticket restaurant vouchers, a private health insurance scheme, life insurance, income protection and an exclusive EY benefits club that provides a wide range of discounts, offers and promotions.&nbsp;</li><li>Flexible working arrangements:&nbsp;We operate under a hybrid working model, which is defined based on both your own preferences and team’s needs, and we enjoy our summers with short Fridays.</li><li>Personalized learning experience and career development:&nbsp;We provide free and unlimited access to educational platforms and EY Badges, support certifications, and provide coaching and feedback, as a part of our Leadership &amp; Development process, all of which can lead to a meaningful impact and success as defined by you.</li><li>Transformative leadership:&nbsp;We’ll give you the insights, coaching and confidence to be the leader the world needs.</li><li>Diverse and inclusive culture:&nbsp;You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li><li>International Experience:&nbsp;Become part of international projects and work along multicultural teams, through our global network.</li><li>Above all, you will be working in one of the most recognized employers in Greece, as we have been awarded the&nbsp;Top Employers, Great Place to Work&nbsp;and&nbsp;Best Workplaces for Women awards&nbsp;for 2024.</li></ul>If you can demonstrate that you meet the criteria above, please contact us as soon as possible.&nbsp;EY | Shape the future with confidence&nbsp;EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.&nbsp;&nbsp;Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.&nbsp;&nbsp;Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.&nbsp;

Transformation Consulting Professionals in Energy & Resources Sector

Ο Area Manager της IL TOTO διασφαλίζει την άριστη λειτουργία των καταστημάτων που βρίσκονται υπό την ευθύνη του, εφαρμόζοντας πρότυπα για την ποιότητα των προϊόντων, την εξυπηρέτηση και την εικόνα των καταστημάτων. Είναι υπεύθυνος για την εκπαίδευση του προσωπικού, την παρακολούθηση των οικονομικών αποτελεσμάτων και την υποστήριξη των καθημερινών λειτουργιών.Καθήκοντα:<ul><li>Διασφάλιση Λειτουργίας:&nbsp;Εξασφαλίζει την τήρηση των διαδικασιών και των προτύπων ποιότητας.</li><li>Εκπαίδευση Προσωπικού:&nbsp;Παρέχει εκπαίδευση και επανεκπαιδεύει το προσωπικό στα καταστήματα ευθύνης του, συμπεριλαμβανομένων των νέων προϊόντων και διαδικασιών.</li><li>Επίβλεψη Καθημερινών Εργασιών:&nbsp;Διεξάγει ελέγχους για την ποιότητα, τη σωστή χρήση εξοπλισμού και την εξυπηρέτηση πελατών.</li><li>Λύση Θεμάτων:&nbsp;Ενεργεί άμεσα για την επίλυση λειτουργικών και τεχνικών ζητημάτων.</li><li>Τοπική Προβολή:&nbsp;Αναγνωρίζει τις ανάγκες για τοπικό marketing και παρακολουθεί την υλοποίηση αυτών των ενεργειών.</li><li>Αξιολόγηση Αποτελεσμάτων:&nbsp;Συγκεντρώνει δεδομένα και αξιολογεί την αποτελεσματικότητα των ενεργειών για συνεχή βελτίωση.</li></ul>Απαιτούμενα Προσόντα:<ul><li>Πιστοποίηση SCA ή παρακολούθηση εγκεκριμένων σεμιναρίων barista.</li><li>Εμπειρία 2-4 ετών σε αντίστοιχη θέση, ιδανικά στον χώρο της εστίασης.</li><li>Άριστες επικοινωνιακές και διαπραγματευτικές δεξιότητες.</li><li>Οργανωτικότητα και συνέπεια.</li><li>Καλή γνώση MS Office και δυνατότητα ταξιδιών.</li></ul>Παροχές:<ul><li>Εταιρικό αυτοκίνητο και εξοπλισμός (tablet, κινητό τηλέφωνο).</li><li>Συνεχής εκπαίδευση και προοπτικές επαγγελματικής εξέλιξης.</li><li>Εργασία σε ένα δυναμικό και υποστηρικτικό περιβάλλον.</li></ul>

Area Manager

At PMI, we've chosen to do something incredible. We're totally transforming our business and building our future on smoke-free products with the power to deliver a smoke free future. With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our Brand Retail team drive growth, profitability, and exceptional consumer experiences across our store network. They’re at the heart of our mission, developing and executing innovative sales strategies to maximize business performance. Strategic planning, team leadership, and close collaboration with key stakeholders are all part of this dynamic, impactful role. It’s an energized, exciting, and engaging experience that’s all about ensuring excellence in every aspect of the Brand Retail environment.Bring us your curiosity and a desire to challenge the everyday and we’ll give you lots of responsibility. You'll help us improve, inject innovation, and create new ways of working. What This Role Entails:&nbsp;Network<ul><li>Exploit business performance within the assigned retail network by designing and planning optimal business operational solutions that will have a positive impact on all Brand Retail KPIs (productivity, efficiency, customer service, experience) across all Brand Retail store formats.</li><li>Boost profitability of Brand Retail network across all retail store formats by evaluating the main store operations, achieving proper resource management (evaluation of the optimum number of personnel in accordance with store experiences) and developing monthly profit and loss statements in cooperation with key operator partner.</li><li>Analyze sales data and market trends to determine business decisions. Provide insights and recommendations to organization to maximize our impact. Translate national sales KPIs into district and individual stores objectives.</li><li>Identify opportunities for new stores’ locations (expansion/relocation), synergies with other channels and brand/retail driven events.</li></ul>&nbsp;Consumer Experience<ul><li>Create and execute marketing campaigns to increase product awareness and productivity. Leverage consumer feedback to refine &amp; improve product positioning and messaging. Coordinate promotional events and product launches based on Brand’s strategy.</li><li>Work closely with planning, brand &amp; programs functions to ensure collaboration to achieve targeted business results with a consumer at the center approach.</li></ul>&nbsp;People<ul><li>Lead a retail organizational structure, motivating and aspiring the retail staff. Attract and engage talented people with retail experience to join our organization, based on retail network needs.</li><li>Manage the performance, development, training, and motivation of retail staff by demonstrating structured feedback to individuals to develop their skills and competencies. Conduct performance evaluations to further grow and empower people. Foster a positive and productive working environment.</li></ul>Collaboration/synergies<ul><li>Ensure effective collaboration, communication and alignment with internal stakeholders and various departments within the organization such as Retail Strategy department and Channel Planning department to develop an effective retail strategy, successfully deployed and ensure consistency in its action plan.</li><li>Ensure efficient implementation of approved plans, activities, and programs through collaboration with the respective project owners.</li></ul>&nbsp;Who we’re looking for:<ul><li>Bachelor’s degree (or equivalent) in Business Administration, Marketing, Economics, or a related field.</li><li>2-3 years of experience in a similar role, preferably within a multinational environment.</li><li>Proven experience in managing and analyzing KPIs.</li><li>Strong collaboration and leadership abilities, combined with strategic thinking, decision-making, and a focus on innovation.</li><li>Fluency in Greek and English, both written and verbal.</li><li>Fulfillment of military obligations (if applicable).</li><li>&nbsp;</li></ul>What we offer: Our success depends on the people who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you can:<ul><li>Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world's best people and feel like you belong</li><li>Take pride in delivering our promise to society: to deliver a smoke-free future.</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.</li></ul>

Brand Retail Supervisor - Λάρισα

Οι κύριες υπευθυνότητες της θέσης είναι:<ul><li>η διαχείριση της συνεργασίας με το υφιστάμενο δίκτυο πρατηρίων&nbsp;ελίν&nbsp;και η ανάπτυξη νέων σημείων στην περιοχή ευθύνη τους.</li><li>Η διατήρηση της ανταγωνιστικότητας και η βελτιστοποίηση της απόδοσης των πρατηρίων ευθύνης τους, συμβουλευτικά προς τους πρατηριούχους.</li><li>Η καλλιέργεια της μακροχρόνιας προοπτικής συνεργασίας με τα πρατήρια και</li><li>Η εφαρμογή της πιστωτικής πολιτικής της εταιρίας.</li></ul>Ο ρόλος επηρεάζει άμεσα την επίτευξη των εκάστοτε ποσοτικών και οικονομικών στόχων της εταιρίας και την υιοθέτηση της εταιρικής εικόνας στο δίκτυο.Απαραίτητα προσόντα &amp; ικανότητες:<ul><li>Πτυχίο ΑΕΙ ή ΤΕΙ (κατά προτίμηση οικονομικής κατεύθυνσης).</li><li>Επιθυμητό μεταπτυχιακό.</li><li>Απαραίτητη 3ετή προϋπηρεσία στο χώρο των πωλήσεων.</li><li>Αυξημένες ικανότητες επικοινωνίας και διαπραγμάτευσης.</li><li>Εχεμύθεια και υπευθυνότητα.&nbsp;&nbsp;</li><li>Εργατικότητα &amp; ομαδικότητα.</li><li>Εξαιρετικές οργανωτικές και αναλυτικές ικανότητες.</li><li>Γνώση Αγγλικής γλώσσας.</li><li>Δυνατότητα συχνών ταξιδιών&nbsp;και διανυκτερεύσεων.&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>Προσφέρεται:<ul><li>Άριστο &amp; δυναμικό περιβάλλον εργασίας.</li><li>Συνεχής εκπαίδευση και ανάπτυξη.</li><li>Ανταγωνιστικό πακέτο αποδοχών &amp; παροχών.</li><li>Ιατροφαρμακευτική περίθαλψη &amp; συνταξιοδοτικό πρόγραμμα.</li></ul>

Επιθεωρητές Πωλήσεων Πρατηρίων Θεσσαλονίκη

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ΕΛΙΝΟΙΛ – ΕΛΛΗΝΙΚΗ ΕΤΑΙΡΙΑ ΠΕΤΡΕΛΑΙΩΝ Α.Ε.