The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Why join us Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Portuguese. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands. What you’ll be doing: Manage inbound calls, emails, or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team targets and call-handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Requirements: Proven customer support experience or experience as a client service representative Fluent in Portuguese Good level of English Strong focus on customer needs and understanding of how customers can behave Strong communication, problem-solving, and active listening skills Strong written skills Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Sense of ownership and pride in your performance and its impact on the company’s success What we offer: Full Relocation Support (including flights, accommodation & transportation) Indefinite contract Competitive remuneration package (14 Salaries/year) 10% monthly performance bonus Daily meal voucher in Up Hellas Mastercard Private health insurance + Dental Care Opportunities for international Career through the International Mobility program A challenging working environment Employee events Free gym, well-being activities, and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Why join us Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Portuguese. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands. What you’ll be doing: Manage inbound calls, emails, or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team targets and call-handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Requirements: Proven customer support experience or experience as a client service representative Fluent in Portuguese Good level of English Strong focus on customer needs and understanding of how customers can behave Strong communication, problem-solving, and active listening skills Strong written skills Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Sense of ownership and pride in your performance and its impact on the company’s success What we offer: Full Relocation Support (including flights, accommodation & transportation) Indefinite contract Competitive remuneration package (14 Salaries/year) 10% monthly performance bonus Daily meal voucher in Up Hellas Mastercard Private health insurance + Dental Care Opportunities for international Career through the International Mobility program A challenging working environment Employee events Free gym, well-being activities, and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in the retail industry. Join our team of #GameChangers in Athens and bring out your communications skills Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Polish. We are bringing Customer Service Representatives on board for our clients. What you’ll be doing at Concentrix Manage inbound calls, emails, or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team targets and call handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies What we’re looking for Proven customer support experience or experience as a client service representative Fluent in Polish Good level of English Strong focus on customer needs and understanding of how customers can behave Strong communication, problem-solving and active listening skills Strong written skills Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Sense of ownership and pride in your performance and its impact on the company’s success What we offer: Indefinite contract Competitive remuneration package (14 Salaries) Opportunities for international Career through our International Mobility program A challenging working environment Employee events Private health insurance + Dental Care 3 euros meal voucher in Up Hellas card per working day Up to 10% monthly performance bonus Free gym and other well-being activities Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Croatian. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands. What you’ll be doing: Manage inbound calls, emails, or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team targets and call-handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Requirements: Proven customer support experience or experience as a client service representative Fluent in Croatian Good level of English Strong focus on customer needs and understanding of how customers can behave Strong communication, problem-solving, and active listening skills Strong written skills Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Sense of ownership and pride in your performance and its impact on the company’s success What we offer: Full Relocation Support (including flights, accommodation & transportation) Indefinite contract Competitive remuneration package (14 Salaries/year) 10% monthly performance bonus Daily meal voucher in Up Hellas Mastercard Private health insurance + Dental Care Opportunities for international Career through the International Mobility program A challenging working environment Employee events Free gym, well-being activities, and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Serbian. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands. What you’ll be doing: Manage inbound calls, emails, or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team targets and call-handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Requirements: Proven customer support experience or experience as a client service representative Fluent in Serbian Good level of English Strong focus on customer needs and understanding of how customers can behave Strong communication, problem-solving, and active listening skills Strong written skills Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Sense of ownership and pride in your performance and its impact on the company’s success What we offer: Full Relocation Support (including flights, accommodation & transportation) Indefinite contract Competitive remuneration package (14 Salaries/year) 10% monthly performance bonus Daily meal voucher in Up Hellas Mastercard Private health insurance + Dental Care Opportunities for international Career through the International Mobility program A challenging working environment Employee events Free gym, well-being activities, and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Why join us Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in a Nordic language . No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands. What you’ll be doing: Manage inbound calls, emails, or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team targets and call-handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Requirements: Proven customer support experience or experience as a client service representative Fluent in Norwegian, Finnish, Danish or Swedish Good level of English Strong focus on customer needs and understanding of how customers can behave Strong communication, problem-solving, and active listening skills Strong written skills Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Sense of ownership and pride in your performance and its impact on the company’s success What we offer: Full Relocation Support (including flights, accommodation & transportation) Indefinite contract Competitive remuneration package (14 Salaries/year) 10% monthly performance bonus Daily meal voucher in Up Hellas Mastercard Private health insurance + Dental Care Opportunities for international Career through the International Mobility program A challenging working environment Employee events Free gym, well-being activities, and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support. Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills in Turkish.   No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.  What you’ll be doing:  Contacting potential clients by phone and by email  Closely managing and reporting on your sales pipeline  Consult with small-to-medium sized businesses in the market  Implementing tailored sales strategies to client portfolio  Requirements:  Work experience in sales  Fluent in Turkish language   Absolute willingness to compete and win  Demonstrated ability to create and close business  Strong customer communication skills  Team player, ability to collaborate effectively in an international, multicultural environment  Self-motivated, self-starter attitude  Problem-detection and solving skills  What we offer:  Indefinite contract  Competitive remuneration package (14 Salaries/year)  10% monthly performance bonus  Daily meal voucher in Up Hellas Mastercard   Private health insurance + Dental Care  Opportunities for international Career through our International Mobility program A challenging working environment Employee events Free gym, well-being activities and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant  You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.  Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.  Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Papastratos, a leading tobacco company committed to design a smoke-free future with the innovative products, like IQOS, is searching for Virtual Sales Advisors. Papastratos, a leading tobacco company committed to design a smoke-free future with the innovative products, like IQOS, is searching for Virtual Sales Experts with high levels of legal age user (“Customer”) orientation to ensure the acquisition, retention and customer life-cycle value of its customers. Main Responsibilities: Perform consumer engagement via Video calls in Points of Sales in order to achieve sales and product awareness in Adult Smokers, and up/cross selling, lead generation, loyalty and personalized offers for existing Customer base Users, by assessing Customer needs and offering targeted company’s products and services. Maintain solid Customer relationships by handling Customer concerns with speed and professionalism, focusing on elevating Customer’s experience. Key Accountabilities: New sales and consumer engagement & product awareness for prospect Consumers Up/cross selling and provision of personalized offers for Customer base Users, Lead generation from existing IQOS users Provide solutions based on customer needs and enhance customer experience Provide remotised support utilizing the digital solutions Ensure all operational processes are followed and keep up to date with all new procedures, products, and services Respect all applicable legal requirements Follow and apply regulations on Data Privacy Commit to results and targets set Core competencies, knowledge and experience: Minimum Graduate studies or equivalent Excellent language skills (written and verbal communication) Fluency in English as a asset Experience of at least 1 year in customer facing position Very good knowledge of acquisition, conversion & CLM products, procedures and services Willingness to constantly update knowledge about company processes Ability to ask the right questions to explore, understand and identify customers’ situation or needs and offer solutions Detail – oriented when performing video calls Ability to effectively manage time / work schedule Importance of teamwork and sharing best practices Our Offer:  Indefinite contract 14 Salaries Opportunities for international Career through our International Mobility program A challenging working environment Employee events Private health insurance + Dental Care 3 euros meal voucher in Up Hellas card per working day  Up to 15% monthly performance bonus Free gym and other well-being activities Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skills Why join us Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in English. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands. What you’ll be doing: Manage inbound calls, emails, or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team targets and call-handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Requirements: Proven customer support experience or experience as a client service representative Fluent in English Strong focus on customer needs and understanding of how customers can behave Strong communication, problem-solving and active listening skills Strong written skills Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Sense of ownership and pride in your performance and its impact on the company’s success What we offer: Full Relocation Support (including flights, accommodation & transportation) Indefinite contract Competitive remuneration package (14 Salaries/year) 10% monthly performance bonus Daily meal voucher in Up Hellas Mastercard Private health insurance + Dental Care Opportunities for international Career through the Concentrix International Mobility program A challenging working environment Employee events Free gym, well-being activities, and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Are you fluent in English and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity? Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills in English.   No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.  What you’ll be doing:  Contacting potential clients by phone and by email  Closely managing and reporting on your sales pipeline  Consult with small-to-medium sized businesses in the market  Implementing tailored sales strategies to client portfolio  Requirements:  Work experience in sales  Fluent in  English language   Absolute willingness to compete and win  Demonstrated ability to create and close business  Strong customer communication skills  Team player, ability to collaborate effectively in an international, multicultural environment  Self-motivated, self-starter attitude  Problem-detection and solving skills  What we offer:  Full Relocation Support (including flights, accommodation & transportation)  Indefinite contract  Competitive remuneration package (14 Salaries/year)  10% monthly performance bonus  Daily meal voucher in Up Hellas Mastercard   Private health insurance + Dental Care  Opportunities for international Career through our International Mobility program A challenging working environment Employee events Free gym, well-being activities and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant  You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.  Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.  Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.