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Ανθρώπινο Δυναμικό / HR

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We are seeking a dedicated&nbsp;Claims Support Officer&nbsp;to join our team and contribute to the effective management of non-life claims operations. This role is perfect for a detail-oriented professional with excellent organizational and communication skills.Role Responsibilities&nbsp;<ul><li>Provide comprehensive&nbsp;claims support&nbsp;to ensure smooth operations.</li><li>Manage and coordinate the&nbsp;Non-Life email&nbsp;processes.</li><li>Prepare and maintain accurate&nbsp;statistics&nbsp;to support decision-making.</li></ul>Knowledge, Skills &amp; Experience&nbsp;<ul><li>BA/BS degree or equivalent&nbsp;</li><li>Εxperience in Customer Service will be considered as a plus.</li><li>Knowledge as a claims adjuster is not required.</li><li>Excellent Organizational skills.</li><li>Time management.</li><li>Strong&nbsp;Communication skills.</li></ul>What we offer&nbsp;Our goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:&nbsp;<ul><li>The opportunity to work in a leading insurance company with prominent positioning in the local market&nbsp;</li><li>A competitive compensation package relevant to qualifications&nbsp;</li><li>Continuous training and development opportunities&nbsp;&nbsp;</li><li>Hybrid Working Model&nbsp;</li></ul>

Claims Support Officer

We are looking for an experienced and motivated&nbsp;Team Leader&nbsp;to join our&nbsp;Claims Team&nbsp;at the Eurolife Experience Center. In this role, you will oversee a team of dedicated associates, drive performance, and ensure the seamless management of operations and projects.Role Responsibilities&nbsp;&nbsp;Team Management<ul><li>Set priorities and define team goals.</li><li>Address and manage critical issues effectively.</li><li>Monitor performance and ensure operational excellence.</li><li>Provide coaching, training, and development for team members.</li><li>Conduct performance evaluations and support continuous improvement.</li></ul>Project &amp; Initiative Management<ul><li>Lead and oversee various projects, initiatives, and User Acceptance Tests (UATs).</li><li>Identify team and process needs, clarify issues, and provide effective solutions.</li></ul>Business-as-Usual (BAU) Operations<ul><li>Oversee day-to-day claims operations.</li><li>Manage email correspondence and approvals beyond team authority limits.</li></ul>Reporting &amp; Analytics<ul><li>Prepare daily operational overviews.</li><li>Monitor demand and capacity on a monthly basis.</li><li>Generate performance reports using the SalesForce CRM tool.</li><li>Create ad hoc reports and dashboards as required.</li></ul>Knowledge, Skills &amp; Experience<ul><li>BA/BS degree or equivalent.</li><li>2-4&nbsp;years&nbsp;of experience in Customer Service.</li><li>1 year of team management experience&nbsp;will be considered as a plus.</li><li>Knowledge as a claims adjuster is not required.</li><li>Strong organizational, analytical, and communication skills.</li><li>A proactive approach to problem-solving and team development.</li></ul>What we offer&nbsp;Our goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:&nbsp;<ul><li>The opportunity to work in a leading insurance company with prominent positioning in the local market&nbsp;</li><li>A competitive compensation package relevant to qualifications&nbsp;</li><li>Continuous training and development opportunities&nbsp;</li><li>Health Insurance Plan&nbsp;</li><li>Hybrid Working Model&nbsp;</li></ul>

Claims Support Τeam Leader

We are looking for an&nbsp;Operational Risk Officer&nbsp;with solid operational risk management background and sharp business acumen to join our team. We want a reliable, highly perceptive and methodical professional with problem solving ability to support us implementing a wide range of methodologies concerning operational risk management.Key Role Responsibilities<ul><li>Facilitates various operational risk assessments (Risk &amp; Control Self-Assessments, Fraud Risk Assessments, Outsourcing Risk Assessments etc.).</li><li>Management of operational risk events (identification, root-cause analysis, recording and reporting).</li><li>Management of operational Key Risk Indicators (establishment, monitoring and reporting).</li><li>Management of operational risk mitigating actions (set-up, recording and follow-up).</li><li>Ongoing update and enhancement of operational risk framework.</li><li>Active participation in operational risk awareness initiatives.</li><li>Business Continuity Plan (Performance of Business Impact Analysis &amp; BCP test coordination).</li></ul>Knowledge, Skills &amp; Experience<ul><li>Bachelor’s degree in Statistics, Economics, Actuarial sciences or alike. A relevant Master’s degree is essential.</li><li>At least 5 years of working experience in an insurance company, financial institution or consultancy firm. Relevant work experience in operational risk management/audit/control positions will be strongly considered. Candidates with strong quantitative working experience are also encouraged to apply.</li><li>Relevant professional certifications such as Operational Risk Manager (ORM), Certified Fraud Examiner (CFE), Certified Internal Auditor (CIA) will be considered an asset.</li><li>Organizational/ analytical skills and results orientation.</li><li>Strong verbal and written communication and presentation skills.</li><li>People &amp; process oriented.</li><li>High level of discretion of confidential work and information.</li><li>Focus on delivering work of high quality. Ability to meet deadlines.</li><li>Excellent knowledge of Greek and English languages.</li><li>Computer literacy (Word, PowerPoint, especially advanced knowledge of Excel is essential).</li></ul>What we offerOur goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:<ul><li>The opportunity to work in a leading multinational insurance company with prominent positioning in the local market.</li><li>A competitive compensation package relevant to qualifications.</li><li>Health Insurance plan.</li><li>Continuous training and development opportunities.</li><li>Hybrid Working Model.</li></ul>

Operational Risk Officer

As an&nbsp;FP&amp;A Analyst, you will be an integral part of our Finance team, reporting to the Finance Manager and working closely with the CFO and key company stakeholders to deliver financial insights and projections that drive decision-making and strategic planning. You will provide technical expertise in Business Intelligence and Forecasting, offering crucial analysis on business performance to ensure reliable data supports business growth. Your role will involve identifying and understanding business challenges, proposing and developing solutions, and collaborating with the team to define key metrics and goals. As an FP&amp;A Analyst, you’ll need to demonstrate accountability, analytical acumen, proactive thinking, and a strong drive to contribute effectively in a fast-paced and evolving business environment.Responsibilities<ul><li>Prepare and deliver accurate financial reports on a monthly, quarterly, and yearly basis, ensuring clarity and alignment with organizational goals.</li><li>Analyze trends and variances in Key Performance Indicators (KPIs), with a focus on critical financial metrics such as sales, expenditures, pricing structure, and profitability, to provide actionable insights.</li><li>Monitor and investigate KPIs, identifying the root causes of any unexpected variances and recommending corrective actions to drive business performance.</li><li>Develop, refine, and manage the budgeting, financial projections, and operating forecasts in collaboration with senior leadership to ensure alignment with strategic objectives.</li><li>Provide ad-hoc business performance reporting, offering insights that support decision-making and strategic initiatives across the organization.</li><li>Contribute to the optimization of Business Intelligence (BI) tool, including developing and maintaining interactive dashboards and reports for the Finance Department, to streamline financial analysis and decision-making.</li><li>Support the identification and implementation of process improvements within financial planning and reporting functions to enhance accuracy, efficiency, and business insights.</li><li>Perform scenario analysis and sensitivity testing, helping to assess the impact of key assumptions on financial forecasts and business outcomes.</li></ul>Requirements<ul><li>+5 years of finance/FP&amp;A, business analysis, ideally (but not only) in the Payments, IT or Finance Sectors.</li><li>Bachelor's Degree, or equivalent degree in Business, Finance, Accounting or relevant field. Master’s degree in a related field is desired.</li><li>Experience leading forecasting efforts within a high growth, ever-changing organization.</li><li>Excellent analytical and modeling skills along with the ability to understand trends in data, build forecasts, develop insights and turn them into strategies with high impact.</li><li>Ability to start from scratch on a wide range of initiatives proposing effective solutions.</li><li>Superior communication skills and the ability to collaborate with all levels of an organization.</li><li>Advanced Microsoft Excel, Word, and PowerPoint skills required.</li><li>Experience using Business Intelligence / Data Visualization / ERP Tools.</li></ul>Why would you enjoy working with us?As member of our team:<ul><li>You will be working with a fast-growing fintech company that is helping to shape electronic payments in Greece.</li><li>You will find a work setting based on meritocracy, transparency and recognition aimed at fostering excellence and advancement in all areas.</li><li>You will take part in training, specialized seminars and other educational programs to help you broaden your knowledge and competencies.</li><li>You will develop abilities and skills that will help you grow, working on leading-edge technology and industry trends.</li></ul>What we offer:<ul><li>Competitive remuneration package</li><li>Private health &amp; life insurance plan for you and your family</li><li>Children allowances</li><li>Meal benefits</li><li>Hybrid working model</li><li>Training &amp; development opportunities</li><li>A stable, positive and supportive working environment</li></ul>

FP&A Analyst

As an HR Generalist, you'll support the HR Team in managing a variety of functions, including recruitment, employee relations, performance management, L&amp;D, and compliance. You'll help ensure smooth daily HR operations and actively contribute to key HR projects. This is a great opportunity for someone who excels in a fast-paced environment and wants to make a significant impact while supporting the growth of the HR function in a dynamic company. Your ability to balance operational tasks with strategic support will be essential for success in the role.RequirementsRecruitment &amp; Talent Management:&nbsp;Help manage recruitment efforts, candidate screening and interview coordination. Support succession planning and talent pipeline development.Performance Management:&nbsp;Assist in the implementation of performance management cycle and support managers and employees in the process.Compensation &amp; Benefits:&nbsp;Assist with salary surveys, analyzing compensation trends, and supporting payroll processing. Address employee benefits inquiries and enrollment.Employee Surveys &amp; Feedback:&nbsp;Coordinate employee surveys to assess satisfaction and engagement, analyze results, and support the development of action plans to address concerns and improve workplace culture.HR Compliance &amp; Best Practices:&nbsp;Ensure adherence to HR policies, labor laws and best practices. Assist in developing and updating HR guidelines and employee handbooks.Training &amp; Development:&nbsp;Coordinate employee training programs, track development progress, and support career growth initiatives.ESG Initiatives: Support the integration of ESG principles into HR practices. Assist in promoting and implementing relevant initiatives and actions according to the annual HR Plan.Employee Relations:&nbsp;Provide support in handling employee concerns and inquiries, helping foster a positive work environment.Position Requirements<ul><li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li><li>Master in Human Resources Management is a must.</li><li>Minimum of 5-8 years of experience in human resources, with at least 2 years in a senior HR generalist role.</li><li>In-depth knowledge of Greek employment law, HR practices and market trends.</li><li>Exposure on compensation &amp; benefits schemes, satisfaction surveys, and HRIS tools.</li><li>Excellent command of the English language, both written and oral.</li></ul>Required Skills and Abilities:<ul><li>Self-driven with a great sense of initiative and accountability.</li><li>Strong interpersonal and communication skills, with the ability to build relationships at all levels of the organization.</li><li>Proactive and solution-oriented approach to challenges.</li><li>Excellent problem-solving and conflict-resolution abilities.</li><li>Excellent ability to manage multiple priorities and time-management skills.</li><li>Ability to maintain confidentiality and handle sensitive HR issues with discretion.</li></ul>Why would you enjoy working with us ?As member of our team:<ul><li>You will be working with a fast-growing fintech company that is helping to shape digital payments in Greece.</li><li>You will find a work setting based on meritocracy, transparency and recognition aimed at fostering excellence and advancement in all areas.</li><li>You will take part in training, specialized seminars and other educational programs to help you broaden your knowledge and competencies.</li><li>You will develop abilities and skills that will help you grow, working on leading-edge technology and industry trends.</li></ul>What we offer:<ul><li>Competitive remuneration package</li><li>Private health &amp; life insurance plan for you and your family</li><li>Children allowances</li><li>Meal benefits</li><li>Hybrid working model</li><li>Training &amp; development opportunities</li><li>A stable, positive and supportive working environment</li></ul>

HR Generalist

As an internal attorney at law you'll be crucial in protecting and fostering the Company’s legal rights. You will be part of our internal Legal Department, supporting and cooperating with the Legal Counsel for the immediate and proper handling of the Company's legal issues as well as representing the Company and participating in business deals by negotiating, modifying, and executing the related legal documents as a Company attorney.﻿Responsibilities<ol><li>Provide advice and manage legal corporate processes to ensure compliance with applicable legislation.</li><li>Assist in the development of corporate policies and procedures on legal issues.</li><li>Participate in the drafting and revision of contracts, minutes of the Committees and other legal documents.</li><li>Monitor the updates on the legal/regulatory frameworks in Greece and Europe regarding the respective business activities (financial sector, electronic payments, technology) and prepare relevant reports for the Management and the Legal Advisor.</li><li>&nbsp;Prepares and processes from a legal point of view the matters introduced for discussion in the Committees and ensures that the&nbsp;publicity formalities required by law are observed.</li><li>Represent the Company in legal proceedings (administrative committees, etc.).</li><li>Communicate with counterparties in negotiations, witnesses, etc.</li><li>Appear and represent the Company in courts and other competent authorities, prepare and file documents to defend the legal interests of the Company, communicate with lawyers, bailiffs, experts, etc. in the context of legal or administrative disputes of the Company.</li><li>Negotiate agreements and attend corporate meetings.</li><li>Respond to legal questions of the Company's various units.</li><li>Take administrative actions to protect corporate rights and interests (registering trademarks, intellectual and industrial property rights, etc.).</li><li>Manage and process any other matter of legal nature assigned to him by the Legal Counsel.</li></ol>Position Requirements<ul><li>Bachelor's degree in Law with specialization preferably in Corporate, Commercial and Contract Law.</li><li>Minimum of 5 years of legal experience with proven record in commercial law, company law, corporate governance and regulatory issues.</li><li>Desired experience in providing legal services to a company in the financial sector and/or technology sector.</li><li>Strong previous theoretical and practical expertise in personal data law.</li><li>Excellent command of written and spoken English, good knowledge of a second foreign language is desirable.</li><li>Team player with excellent communication and interpersonal skills.</li><li>Strong organizational and analytical skills.</li><li>Experience in the provision of legal consulting services will be positively valued.</li><li>Valid Bar Association license.</li></ul>Why would you enjoy working with us?As member of our team:<ul><li>You will be working with a fast-growing fintech Company that is helping to shape digital payments in Greece</li><li>You will find a work setting based on meritocracy, transparency and recognition aimed at fostering excellence and advancement in all areas</li><li>&nbsp;You will take part in training, specialized seminars and other educational programs to help you broaden your knowledge and competencies</li><li>&nbsp;You will develop abilities and skills that will help you grow, working on leading-edge industry trends</li></ul>What we offer:<ul><li>Competitive remuneration package</li><li>Private health &amp; life insurance plan for you and your family</li><li>Children allowances</li><li>Meal benefits</li><li>Hybrid working model</li><li>Training &amp; development opportunities</li><li>A stable, positive and supportive working environment</li></ul>

Attorney at Law

We are looking for a high caliber Software Engineer to be part of our dynamic inhouse Software Development team. The role will participate in the development of Web applications and will assist in the implementation of new features both in the Front End and in the Back End as well as, in the maintenance of the existing SW applications, mainly by using Java (Java 17, Spring Boot), React.js, and SQL.ResponsibilitiesThe right incumbent will:<ul><li>Design and implement the programs assigned based on the technical specifications.</li><li>Conduct technical tests, ensuring both the satisfaction of the technical specifications and the operation’s efficiency and quality.</li><li>Maintain the programs assigned and suggests improvements while deal with any problems arise.</li><li>Maintain the technical documentation of the programs for which he/she is responsible.</li><li>May be assigned to maintain and support part of off-the-shelf application software packages.</li><li>Support both internal and external "users" of the programs for which he/she is responsible.</li><li>Within the scope of the responsibilities, he/she intervene in dealing with and solving any problems arise.</li><li>Support other operational needs as occurred and assigned by the Team Leaders.</li></ul>Position Requirements<ul><li>University degree in Computer Science, Information Technology</li><li>5+ years of development experience in Java stack</li><li>For back-end development, working experience in Java, Spring framework, Spring Boot and SQL</li><li>For front-end development, knowledge of Javascript, React.js HTML, CSS and related WEB technologies</li><li>Completed military obligations (for male candidates)</li><li>Familiarity and continuous interest on new technologies and tools</li><li>Organizational and communication skills</li><li>Ability to work towards deadlines</li><li>Teamwork / Collaboration</li><li>Ability to solve technical problems efficiently</li><li>Eager to learn and take on new challenges</li></ul>Why would you enjoy working with us?As member of our team:<ul><li>You will be working with a fast-growing fintech company that is helping to shape digital payments in Greece.</li><li>You will find a work setting based on meritocracy, transparency and recognition aimed at fostering excellence and advancement in all areas.</li><li>You will take part in training, specialized seminars and other educational programs to help you broaden your knowledge and competencies.</li><li>You will develop abilities and skills that will help you grow, working on leading-edge technology and industry trends.</li></ul>What we offer:<ul><li>Competitive remuneration package</li><li>Private health &amp; life insurance plan for you and your family</li><li>Children allowances</li><li>Meal benefits</li><li>Hybrid working model</li><li>Training &amp; development opportunities</li><li>A stable, positive and supportive working environment</li></ul>

Software Engineer

At Kinsen Hellas, we are always looking for passionate people to join our team. You’ll be part of the IT team.&nbsp;We are currently seeking to hire a:&nbsp;Full Stack Developer#YourRole in more detail&nbsp;<ul><li>Design, build, and maintain web applications</li><li>Design, develop and maintain, responsive and highly usable front-end</li><li>Design and develop Web/Rest APIs</li></ul>What makes you a strong candidate?<ul><li>Experience in application development using ASP.NET Core MVC framework, PHP, Python</li><li>Experience in front-end technologies, including HTML5, CSS3, JavaScript, jQuery, Bootstrap, Angular</li><li>Experience in PL/SQL programming</li><li>Experience in designing and implementing RESTful APIs</li><li>Good understanding of the fundamentals of object-oriented programming</li></ul>&nbsp;Kinsen Hellas Benefits&nbsp;<ul><li>Competitive compensation package</li><li>Life &amp; Medical insurance</li><li>Bonus scheme</li><li>Continuous training and prospects for growth and development in a modern, human-centric and friendly working environment.</li><li>Possibility for hybrid work model.</li></ul>&nbsp;All applications are considered strictly confidential.

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claims support officer

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