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At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for an Agile Delivery Lead to play a key role in our Technology Department in Athens. If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary.&nbsp;Sounds great, what will I be doing? 🤔As our Agile Delivery Lead, you will oversee strategic project and product delivery across all agile teams, ensuring an effective framework, structured processes and managed interdependencies, while providing regular reports to drive transparency and predictability. You will partner closely with Product Managers and Engineering Directors to keep the delivery engine running smoothly and to supply all necessary data for progress and RAID reporting, R&amp;D capitalisation and tax claim requirements. This role sits on the Technical Leadership Team, reporting to the CTO with a dotted line to the CPO.It’s also fun; shaking things up is what working for a growing company is all about. So you’ll need to be flexible, comfortable with continuous change, and working in a high-tempo environment as we grow.&nbsp;What do I need to bring with me? 🧳You’ll need to be able to demonstrate the core skills this role requires. You don't have to tick all the boxes right away; the important thing is that you’re willing to learn. Here’s what the team will be looking for:👉 Proven track record of delivering complex projects in an agile environment, and within a product organisation👉 Experience as a leading agile practitioner, with a good understanding of Scrum, Kanban and scaled agile frameworks👉 Whilst hands on coding experience is not essential, a strong technical understanding is required for the role👉 Deep understanding of the delivery toolsets as follows or an equivalent set, e.g. Jira, JPD, Confluence, GitHub, Cursor, Plandek👉 Excellent stakeholder management and communication skills👉 Servant-leadership mindset with a focus on empowering teams 👉&nbsp;Comfortable operating at pace in an ambiguous environmentEqually important is attitude. We want people who think big (to make an impact), ask why (to find a better way), and show respect (to everyone, at every level, all the time). Those are our values, exemplified by our leadership team, and they’re a big part of what we’re looking for in you.&nbsp;Interview steps 👟👉 Preliminary phone call with the Talent Team (no video required)👉 First video interview with the hiring managers&nbsp;👉 Second (and final*) video interview&nbsp;with the hiring panel, often including a presentation, followed by a values conversation with members of the wider GWI community.Don’t be alarmed if there are other stages in the process, it’s all part of the plan for some of our roles.&nbsp;What exactly is GWI? 👀GWI is modernized consumer research; global, on-demand, and accessible to everyone, not just data experts. Our platform is designed for companies looking for fresh and insightful data about their consumers’ values, purchase journeys, media usage, and social media habits.&nbsp;With data representing the views of nearly 3 billion people across 52+ countries, GWI has become the go-to for agencies, brands, and media companies that want to know what really drives their audience to action.Since launching in 2009 we’ve grown at a healthy pace, and to maintain this growth we need more extraordinary people. Hence this ad. Hence you.&nbsp;What’s in it for me? 🎁You’ll do the sort of work that got you excited about your career in the first place - not as a cog in a machine, but as an individual whose contribution matters. So gigantic job satisfaction comes as standard, but it’s only part of the package. You’ll also get:&nbsp;Global benefits 🌎:&nbsp;🌴 Tons of days off: 25 days annual leave | End-of-year office closures&nbsp;🧘 Great work-life balance: Flexitime | Early Friday finishes | Work-from-anywhere options&nbsp;| ‘Work from home’ budget🏡 Family-focused flexibility: Carer days | Enhanced parental leave | Private insurance for you and your your family💪 A commitment to YOU: Accredited learning programs | A commitment to mental and physical health | Reward and recognition programs | Career development opportunities💛 A commitment to the community: DE&amp;I committee | Volunteer options | 100% donation matching | Payroll giving optionsLocation-specific benefits 🇬🇷:🎓 Generous training budget, including a fully paid international conference each year for Engineering and Data Science roles📱 Mobile phone contract and restaurant ticket options&nbsp;🏥 Private health insurance planPut all that together and GWI is the friendliest, most fulfilling place any of us has ever worked.

Agile Delivery Lead

At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for a Backend Engineer to play a key role in our Software Engineering Department in Athens. If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary.Sounds great, what will I be doing? 🤔As our Backend Engineer, you’ll contribute&nbsp;to building and optimizing the APIs and backend services that empower our clients to enhance their experiences. The role is perfect for someone who enjoys working on technically challenging projects, delivering high-quality solutions, and collaborating closely with team members to drive results. You’ll work with a modern tech stack including Go, Kubernetes, Docker, Python, the Grafana ecosystem, PostgreSQL, and vector databases—powering robust, scalable, and data-intensive systems. You’ll also collaborate with our AI engineering team, integrating machine learning models and supporting intelligent features.It’s also fun; shaking things up is what working for a growing company is all about. So you’ll need to be flexible, comfortable with continuous change, and working in a high-tempo environment as we grow.What do I need to bring with me? 🧳You’ll need to be able to demonstrate the core skills this role requires. You don't have to tick all the boxes right away; the important thing is that you’re willing to learn. Here’s what the team will be looking for:👉 Proven backend development experience: Proficiency in programming languages such as Go, Java/C#, Ruby, or Node.js, with a track record of building efficient and reliable backend systems 👉 Solid foundation in designing and maintaining scalable APIs, distributed systems, data structures, algorithms, data pipelines, and microservices. Comfortable integrating with machine learning models and working with technologies like Go, Python, Docker, Kubernetes, and cloud platforms (e.g., AWS, GCP). Experience with asynchronous processing, REST/gRPC is valuable. Ability to collaborate closely with data scientists and ML engineers to deploy and monitor AI-driven systems effectively. 👉 Collaborative mindset: Ability to work effectively within a team,participating in reviews, taking direction, sharing knowledge, and contributing to the success of joint projects 👉 Focus on quality and testing: Hands-on experience with Test-Driven Development (TDD) and ensuring high standards in code quality and reliability 👉 CI/CD familiarity: Understanding of continuous integration and deployment automation concepts to streamline development workflows 👉 Adaptability and resilience: Skilled at thriving in fast-paced, Agile environments, with experience using tools like JIRA and Git.Equally important is attitude. We want people who think big (to make an impact), ask why (to find a better way), and show respect (to everyone, at every level, all the time). Those are our values, exemplified by our leadership team, and they’re a big part of what we’re looking for in you.Interview steps 👟👉 Preliminary phone call with the Talent Team (no video required)👉 First video interview with the hiring managers&nbsp;👉 Second (and final*) video interview&nbsp;with the hiring panel, often including a presentation, followed by a values conversation with members of the wider GWI community.Don’t be alarmed if there are other stages in the process, it’s all part of the plan for some of our roles.What exactly is GWI? 👀GWI is modernized consumer research; global, on-demand, and accessible to everyone, not just data experts. Our platform is designed for companies looking for fresh and insightful data about their consumers’ values, purchase journeys, media usage, and social media habits.&nbsp;With data representing the views of nearly 3 billion people across 52+ countries, GWI has become the go-to for agencies, brands, and media companies that want to know what really drives their audience to action.Since launching in 2009 we’ve grown at a healthy pace, and to maintain this growth we need more extraordinary people. Hence this ad. Hence you.What’s in it for me? 🎁You’ll do the sort of work that got you excited about your career in the first place - not as a cog in a machine, but as an individual whose contribution matters. So gigantic job satisfaction comes as standard, but it’s only part of the package. You’ll also get:&nbsp;Global benefits 🌎:&nbsp;🌴 Tons of days off: 25 days annual leave | End-of-year office closures&nbsp;🧘 Great work-life balance: Flexitime | Early Friday finishes | Work-from-anywhere options&nbsp;| ‘Work from home’ budget🏡 Family-focused flexibility: Carer days | Enhanced parental leave | Private insurance for you and your your family💪 A commitment to YOU: Accredited learning programs | A commitment to mental and physical health | Reward and recognition programs | Career development opportunities💛 A commitment to the community: DE&amp;I committee | Volunteer options | 100% donation matching | Payroll giving optionsLocation-specific benefits 🇬🇷:🎓 Generous training budget, including a fully paid international conference each year for Engineering and Data Science roles📱 Mobile phone contract and restaurant ticket options&nbsp;🏥 Private health insurance planPut all that together and GWI is the friendliest, most fulfilling place any of us has ever worked.

Backend Engineer

At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for an Engineering Manager to play a key role in our API team in Athens. If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary.Sounds great, what will I be doing? 🤔As our Engineering Manager you’ll lead a highly capable group of engineers responsible for building and scaling GWI’s API platform. Your focus will be on reliability, performance, and security, while ensuring our APIs are developer-friendly and enable integration into customer ecosystems and AI/LLM platforms. This means overseeing delivery against the roadmap, supporting your team’s effectiveness, and driving operational excellence. You’ll work closely with Product and cross-functional partners to bring initiatives to life, while creating the right environment for engineers to deliver at pace and with confidence.Core responsibilities<ul><li>API delivery &amp; operations: Oversee the design, development, and reliability of GWI’s APIs.</li><li>API lifecycle practices: Ensure strong documentation, standards, versioning, error handling, authentication, and rate limiting.</li><li>Ecosystem integrations: Deliver initiatives to integrate the API, and MCP into customer platforms and AI/LLM agents (Claude, ChatGPT, Copilot).</li><li>Security &amp; compliance: Uphold strong data protection and authentication/authorization standards.</li><li>Monitoring &amp; performance: Drive observability, incident readiness, and continuous performance improvements.</li><li>Monetization enablement: Partner with Product to implement rate limits, quotas, usage metering, and entitlement enforcement.</li><li>Team effectiveness: Set priorities, remove blockers, and maintain healthy, sustainable ways of working.</li><li>Cross-functional collaboration: Work with Product, Security, Legal, GTM, and other Engineering teams to deliver roadmap items predictably and at high quality.</li></ul>It’s also fun; shaking things up is what working for a growing company is all about. So you’ll need to be flexible, comfortable with continuous change, and working in a high-tempo environment as we grow.What do I need to bring with me? 🧳You’re an experienced engineering leader who combines technical credibility with delivery focus. You know how to get the best from senior engineers, keep teams aligned, and ensure APIs are built and operated to a high standard.Here’s what we’re looking for:<ul><li>Experience managing backend or API-focused teams in SaaS or platform companies.</li><li>Solid technical background in backend engineering (Go, Java, Node.js, or similar) and familiarity with scaling APIs.</li><li>Strong grasp of the API lifecycle: OAuth2, JWT, SSO, versioning, quotas, rate limiting, monitoring, error handling.</li><li>Comfort working in cloud-native environments (ideally Google Cloud) with microservices and CI/CD practices.</li><li>Ability to balance delivery, quality, and sustainability while supporting team health.</li><li>Track record of effective cross-functional collaboration with Product and other stakeholders.</li></ul>Nice to have:<ul><li>Experience with API monetization and entitlements.</li><li>Exposure to AI/LLM integrations or Model Context Protocol (MCP).</li><li>Familiarity with observability practices (Prometheus, Grafana, OpenTelemetry).</li><li>Experience integrating APIs with enterprise SaaS systems.</li></ul>Equally important is attitude. We want people who think big (to make an impact), ask why (to find a better way), and show respect (to everyone, at every level, all the time). Those are our values, exemplified by our leadership team, and they’re a big part of what we’re looking for in you.Interview steps 👟👉 Preliminary phone call with the Talent Team (no video required) 👉 Take-home task&nbsp;👉 First video interview with the hiring managers&nbsp;👉 Second (and final*) video interview&nbsp;with the hiring panel, often including a presentation, followed by a values conversation with members of the wider GWI community.Don’t be alarmed if there are other stages in the process, it’s all part of the plan for some of our roles.What exactly is GWI? 👀GWI is modernized consumer research; global, on-demand, and accessible to everyone, not just data experts. Our platform is designed for companies looking for fresh and insightful data about their consumers’ values, purchase journeys, media usage, and social media habits.&nbsp;With data representing the views of nearly 3 billion people across 52+ countries, GWI has become the go-to for agencies, brands, and media companies that want to know what really drives their audience to action.Since launching in 2009 we’ve grown at a healthy pace, and to maintain this growth we need more extraordinary people. Hence this ad. Hence you.What’s in it for me? 🎁You’ll do the sort of work that got you excited about your career in the first place - not as a cog in a machine, but as an individual whose contribution matters. So gigantic job satisfaction comes as standard, but it’s only part of the package. You’ll also get:&nbsp;Global benefits 🌎:&nbsp;🌴 Tons of days off: 25 days annual leave | End-of-year office closures&nbsp;🧘 Great work-life balance: Flexitime | Early Friday finishes | Work-from-anywhere options&nbsp;| ‘Work from home’ budget🏡 Family-focused flexibility: Carer days | Enhanced parental leave | Private insurance for you and your your family💪 A commitment to YOU: Accredited learning programs | A commitment to mental and physical health | Reward and recognition programs | Career development opportunities💛 A commitment to the community: DE&amp;I committee | Volunteer options | 100% donation matching | Payroll giving optionsLocation-specific benefits 🇬🇷:🎓 Generous training budget, including a fully paid international conference each year for Engineering and Data Science roles📱 Mobile phone contract and restaurant ticket options&nbsp;🏥 Private health insurance planPut all that together and GWI is the friendliest, most fulfilling place any of us has ever worked.

Engineering Manager - Integrations & Ecosystems

At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for a Senior-Front-End Engineer to play a key role in our Revenue &amp; Enablement team in Athens. If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary.Sounds great, what will I be doing? 🤔As our Senior Front-End Engineer, you’ll join the Revenue &amp; Enablement team, a cross-functional group responsible for building and scaling the systems that power GWI’s subscription management, billing infrastructure, customer entitlements, and internal tools. You’ll help design and deliver interfaces that serve both our customers and internal teams, ensuring a seamless experience across payment workflows, admin controls, and platform-wide configuration systems. This is a high-impact role with a mix of user-facing and operational UI work, where attention to detail, performance, and maintainability all matter. You’ll be the primary front-end technical owner within the Revenue &amp; Enablement team, responsible for shaping the architecture, design, and delivery of all front-end work. You’ll work closely with your Engineering Manager, as well as with Product, Design, and backend engineers, to ensure high-quality and scalable solutions. As the front-end specialist, you’ll help set standards, guide technical direction, and ensure consistency across the user interfaces you build.What do I need to bring with me? 🧳You’ll need strong technical skills, an ownership mindset, and the ability to lead front-end work in a cross-functional team. This role is ideal for someone who enjoys working on platform-facing features, supporting both internal users and monetization-critical workflows. You don't have to tick all the boxes right away; the important thing is that you’re willing to learn.Here’s what the team will be looking for:👉 Solid commercial experience with React.js and TypeScript👉 Deep understanding of web platform fundamentals: HTTP/S, REST, performance optimization, and web security👉 Experience with testing methodologies (TDD, unit, integration testing) 👉 Familiarity with CI/CD pipelines, and tools like Git and JIRA 👉 Confidence working independently on front-end systems within a cross-functional, platform-oriented team&nbsp; 👉 Experience working on internal tools, admin panels, or platform-facing UIs, especially those related to billing systems or third-party integrations like Stripe or SalesforceEqually important is attitude. We want people who think big (to make an impact), ask why (to find a better way), and show respect (to everyone, at every level, all the time). Those are our values, exemplified by our leadership team, and they’re a big part of what we’re looking for in you.Interview steps 👟👉 Preliminary phone call with the Talent Team (no video required)👉 First video interview with the hiring managers&nbsp;👉 Second (and final*) video interview&nbsp;with the hiring panel, often including a presentation, followed by a values conversation with members of the wider GWI community.Don’t be alarmed if there are other stages in the process, it’s all part of the plan for some of our roles.What exactly is GWI? 👀GWI is modernized consumer research; global, on-demand, and accessible to everyone, not just data experts. Our platform is designed for companies looking for fresh and insightful data about their consumers’ values, purchase journeys, media usage, and social media habits.&nbsp;With data representing the views of nearly 3 billion people across 52+ countries, GWI has become the go-to for agencies, brands, and media companies that want to know what really drives their audience to action.Since launching in 2009 we’ve grown at a healthy pace, and to maintain this growth we need more extraordinary people. Hence this ad. Hence you.What’s in it for me? 🎁You’ll do the sort of work that got you excited about your career in the first place - not as a cog in a machine, but as an individual whose contribution matters. So gigantic job satisfaction comes as standard, but it’s only part of the package. You’ll also get:&nbsp;Global benefits 🌎:&nbsp;🌴 Tons of days off: 25 days annual leave | End-of-year office closures&nbsp;🧘 Great work-life balance: Flexitime | Early Friday finishes | Work-from-anywhere options&nbsp;| ‘Work from home’ budget🏡 Family-focused flexibility: Carer days | Enhanced parental leave | Private insurance for you and your your family💪 A commitment to YOU: Accredited learning programs | A commitment to mental and physical health | Reward and recognition programs | Career development opportunities💛 A commitment to the community: DE&amp;I committee | Volunteer options | 100% donation matching | Payroll giving optionsLocation-specific benefits 🇬🇷:🎓 Generous training budget, including a fully paid international conference each year for Engineering and Data Science roles📱 Mobile phone contract and restaurant ticket options&nbsp;🏥 Private health insurance planPut all that together and GWI is the friendliest, most fulfilling place any of us has ever worked.

Senior Front End Software Engineer

Neurosoft&nbsp;is a leading Managed Services Provider (MSP) that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.We have an open vacancy for a&nbsp;ERP/WMS Functional Support Specialist.📌Location:&nbsp;Athens (North Suburbs)📍&nbsp;&nbsp;Working Model:&nbsp;Hybrid🖋️&nbsp;Reporting to:&nbsp;&nbsp;IT &amp; BI ManagerWhat you will do:We are looking for an experienced professional with a solid background in ERP and WMS systems, capable of supporting, configuring, and optimizing the company’s business processes (logistics, warehouse, sales, procurement).The role focuses on the functional side of our business applications, ensuring smooth daily operation and continuous improvement of our core systems (Entersoft ERP, Aberon WMS), in close collaboration with key business departments.Main Responsibilities:<ul><li>Provide user support for ERP and WMS systems on functional issues.</li><li>Perform system configurations, testing, and documentation of changes.</li><li>Analyze warehouse, logistics, sales, and procurement workflows for process optimization.</li><li>Manage and monitor functional requests and enhancement tickets.</li><li>Collaborate with Logistics, Accounting, and Procurement departments.</li><li>Train and support end-users on new functionalities and procedures.</li></ul>Requirements:<ul><li>Minimum&nbsp;2 years of experience&nbsp;with ERP and/or WMS systems</li><li>Solid understanding of business processes (logistics, warehouse, sales, purchasing).</li><li>Strong organizational skills and attention to detail.</li><li>Excellent communication and problem-solving abilities.</li><li>Team player with a proactive and responsible attitude.</li></ul>Preferred Qualifications:<ul><li>Experience with&nbsp;Entersoft ERP&nbsp;and/or&nbsp;Aberon WMS.</li><li>Understanding of basic reporting and data analysis principles.</li><li>Degree in&nbsp;Business Administration,&nbsp;Production &amp; Management Engineering, or&nbsp;Computer Science. </li></ul>What you will gain:🏋️‍️Friendly and dynamic working environment🏫&nbsp;Formal training and Professional Qualifications fully funded✔️&nbsp;Competitive compensation package⚕️&nbsp;Private Health Insurance⚖️Work-Life Balance initiatives🏃🏽‍Corporate Sports Teams (e.g. Running, Basketball, Volleyball)👥&nbsp;A Buddy who will support you with your onboarding

ERP/WMS Functional Support Specialist

Neurosoft&nbsp;is a leading Managed Services Provider (MSP) that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.We have an open vacancy for a&nbsp;Application &amp; Data Support Assistant.📌Location:&nbsp;Athens (North Suburbs)📍&nbsp;&nbsp;Working Model:&nbsp;Hybrid🖋️&nbsp;Reporting to:&nbsp;&nbsp;IT &amp; BI ManagerWhat you will do:We are seeking a technically minded individual eager to grow into a versatile role supporting corporate applications and data systems.The role involves activities related to ERP/WMS systems, SQL databases, Power BI reporting, and data consistency checks and integrations between systems (e.g. ERP, WMS, Jira).The successful candidate will work closely with the IT &amp; BI Manager, assisting in daily operations, implementations, and system improvement projects.Main Responsibilities:<ul><li>Provide support and perform basic configurations in corporate applications (ERP, WMS, Jira).</li><li>Write and adapt SQL queries/views for reporting and data validation.</li><li>Maintain and update Power BI reports and dashboards.</li><li>Monitor data flows and system interfaces between platforms.</li><li>Validate data consistency and troubleshoot discrepancies.</li><li>Participate in testing new implementations and document findings.</li><li>Document data flows, processes, and system changes.</li><li>Collaborate with business departments to understand reporting and process needs.</li></ul>Requirements:<ul><li>Good knowledge of SQL (MS SQL Server preferred).</li><li>Basic familiarity with ERP or WMS environments.</li><li>Experience with Power BI or similar reporting tool.</li><li>Understanding of database structures and table relationships.</li><li>Strong organizational and analytical skills with attention to detail.</li><li>Degree in Computer Science or related technical field.</li></ul>Preferred Qualifications:<ul><li>Experience with Power Automate or Excel automation.</li><li>Understanding of data integrations (APIs, imports/exports, scheduled jobs).</li><li>Experience with reporting or dashboard development.</li><li>Exposure to logistics or manufacturing environments.</li></ul>&nbsp;What you will gain:🏋️‍️Friendly and dynamic working environment🏫&nbsp;Formal training and Professional Qualifications fully funded✔️&nbsp;Competitive compensation package⚕️&nbsp;Private Health Insurance⚖️Work-Life Balance initiatives🏃🏽‍Corporate Sports Teams (e.g. Running, Basketball, Volleyball)👥 A Buddy who will support you with your onboarding

Application & Data Support Assistant

Due to continued growth of operations, we are seeking to recruit Automation Testing Engineers to join our Consulting services team. A typical day for an Automation Testing Engineer begins with morning meetings, where we sync with the development and product teams of our client and discuss the day's priorities. We spend a significant portion of our day designing, writing, and maintaining automated test scripts to ensure that new features and updates meet quality standards. This involves closely analyzing requirements, developing test plans, and setting up testing environments. We run automated tests, review the results, and log any defects found into the tracking systems. Collaboration is key, so we frequently communicate with our clients to troubleshoot and resolve issues. In addition, we participate in code reviews to maintain the integrity of the automated testing frameworks and provide feedback to improve quality. Continuous learning and staying updated with the latest automation tools and testing methodologies is also part of our daily routine, ensuring we can deliver the most efficient and effective testing solutions to our clients. Main Responsibilities:<ul><li>Collaborate closely with cross-functional teams (Software development, DevOps, Business Analysts, etc.).</li><li>Design, develop, and execute automated test cases and comprehensive test plans.</li><li>Continuously enrich and maintain existing test suites to ensure maximum coverage.</li><li>Own and drive the software quality assurance lifecycle including test strategy, execution, and reporting.</li><li>Plan and coordinate testing activities, prioritizing effectively.</li><li>Adhere with industry’s best practices and coding standards.</li></ul>Candidate Profile<ul><li>Bachelor’s degree in computer science, Information Technology or other related field.</li><li>Experience in Software Testing / Quality Assurance is considered as a plus.</li><li>Solid understanding of Software QA methodologies, test strategies &amp; automation frameworks.</li><li>Hands-on experience with UI automation tools such as Selenium, Cypress, UFT or other similar.</li><li>Hands-on experience with API testing tools/frameworks like Postman, REST Assured, SoapUI, or Karate.</li><li>Exposure to performance testing tools and concepts is considered as a plus.</li><li>Proficiency in one or more programming/scripting languages, such as Java, JavaScript, Python, or VBScript.</li><li>Familiarity with Defect Management tools like JIRA, Azure DevOps, Bugzilla, etc.</li><li>Good communicator with attention to detail.</li><li>ISTQB or similar certifications will be considered a plus.</li></ul>&nbsp; What we offer Throughout your journey within KPMG Greece enjoy the following advantages:<ul><li>Engage in ongoing, structured training sessions to enhance your soft and technical business skills, such as professional qualifications.</li><li>Collaborate with a diverse and skilled team of professionals on a wide range of projects for prestigious clients.</li><li>Gain exposure to the KPMG Global Network and the opportunity to work alongside individuals from across the globe.</li><li>Experience flexibility and well-being initiatives, engage in ESG activities, and participate in team-building events.</li><li>Access a competitive compensation and benefits package.</li></ul>&nbsp; Our Employee Value Proposition Your insight can create opportunities for you and contribute to a better future. Do work that matters, supported by a community that values difference and cares about you. Gain learning that will last you a lifetime and be recognized for the impact you make.<ul><li>Do work that matters!&nbsp;Every day, in ways big and small, make a meaningful and positive difference for clients, people and the communities we serve. Help us create opportunity in a world of increasing complexity.</li><li>Come as you are!&nbsp;Your unique experiences and perspectives belong here. Both individually and as a team, you will understand and value the differences that lead to stronger insights and innovation.</li><li>Thrive with us!&nbsp;Build relationships with colleagues who take care of each other. You will have the KPMG community at your side, providing the support you need to be at your best and create opportunities for yourself and others.</li><li>Learn for a lifetime!&nbsp;Grow your own way in an environment where learning is continuous. Feed your curiosity, work with the best on emerging practices and technologies, and gain an advantage for life.</li><li>Make your mark!&nbsp;Your aspirations and initiative make KPMG better. Wherever you work, be recognized for the impact you make, the leadership you show, and the success you create with others.</li></ul>&nbsp;Apply now for a career at KPMG in Greece!

Automation Testing Engineers

Due to the continued growth of our operations, we are seeking to recruit a Process Automation Architect to join our Financial Services Process Automation and Quality Engineering team. A typical day for a Process Automation Architect involves collaborating closely with business and technology stakeholders to design and implement automation solutions that optimize complex financial processes. You will translate business needs into scalable automation architectures, define best practices for development and governance, and ensure the quality and efficiency of delivered solutions. Working within a multidisciplinary consulting team, you’ll combine technical expertise, analytical thinking, and strategic vision to drive digital transformation initiatives for leading financial institutions. Main Responsibilities:<ul><li>Design and implement scalable process automation solutions across multiple business areas.</li><li>Define end-to-end automation architecture (BPM/low-code, Workflows, APIs, integrations).</li><li>Set and maintain platform standards for development, security, and governance.</li><li>Oversee delivery of automation projects to ensure quality, scalability, and resilience.</li><li>Create and maintain reusable components and technical documentation.</li><li>Support and mentor development teams, ensuring best practices and continuous improvement.</li><li>Monitor automation performance and drive ongoing optimization.</li></ul>Candidate Profile<ul><li>At least 5 years in enterprise process automation, solution/enterprise architecture, or related roles.</li><li>Hands-on architecture across BPM/low-code, API-first designs, integration patterns (REST, SOAP, MQ), and cloud (e.g., Azure).</li><li>Proven delivery in cross-functional settings; excellent stakeholder management and communication.</li><li>Experience in the banking sector is considered as a plus.</li><li>Appian design/architecture experience or certification is considered as a plus.</li></ul>&nbsp; What we offer Throughout your journey within KPMG Greece enjoy the following advantages:<ul><li>Engage in ongoing, structured training sessions to enhance your soft and technical business skills, such as professional qualifications.</li><li>Collaborate with a diverse and skilled team of professionals on a wide range of projects for prestigious clients.</li><li>Gain exposure to the KPMG Global Network and the opportunity to work alongside individuals from across the globe.</li><li>Experience flexibility and well-being initiatives, engage in ESG activities, and participate in team-building events.</li><li>Access a competitive compensation and benefits package.</li></ul>&nbsp; Our Employee Value Proposition Your insight can create opportunities for you and contribute to a better future. Do work that matters, supported by a community that values difference and cares about you. Gain learning that will last you a lifetime and be recognized for the impact you make.<ul><li>Do work that matters!&nbsp;Every day, in ways big and small, make a meaningful and positive difference for clients, people and the communities we serve. Help us create opportunity in a world of increasing complexity.</li><li>Come as you are!&nbsp;Your unique experiences and perspectives belong here. Both individually and as a team, you will understand and value the differences that lead to stronger insights and innovation.</li><li>Thrive with us!&nbsp;Build relationships with colleagues who take care of each other. You will have the KPMG community at your side, providing the support you need to be at your best and create opportunities for yourself and others.</li><li>Learn for a lifetime!&nbsp;Grow your own way in an environment where learning is continuous. Feed your curiosity, work with the best on emerging practices and technologies, and gain an advantage for life.</li><li>Make your mark!&nbsp;Your aspirations and initiative make KPMG better. Wherever you work, be recognized for the impact you make, the leadership you show, and the success you create with others.</li></ul>&nbsp;Apply now for a career at KPMG in Greece!

Process Automation Architect

Η Mediatel S.A, μία από τις πιο δυναμικά αναπτυσσόμενες εταιρείες παροχής ολοκληρωμένων υΗ Mediatel S.A, μία από τις πιο δυναμικά αναπτυσσόμενες εταιρείες παροχής ολοκληρωμένων υπηρεσιών Contact Center, αναζητά έμπειρο, δυναμικό και επικοινωνιακό&nbsp;Customer&nbsp;Service&nbsp;Supervisor&nbsp;(Inbound/Outbound),&nbsp;για το τμήμα εξυπηρέτησης πελατών κορυφαίας εταιρείας στον χώρο της ενέργειας.&nbsp;ΑΡΜΟΔΙΟΤΗΤΕΣ:<ul><li>Καθημερινή εποπτεία, οργάνωση και επίβλεψη της ομάδας εξυπηρέτησης, εξασφαλίζοντας την υψηλή ποιότητα, συνέπεια υπηρεσιών και επίτευξη των στόχων του έργου/τμήματος.</li><li>Παρακολούθηση της απόδοσης της ομάδας μέσω δεικτών KPIs και καθοδήγηση για την βελτίωση της αποδοτικότητας.</li><li>Ανάλυση και βελτίωση των διαδικασιών εξυπηρέτησης, με σκοπό την αποτελεσματικότητα την βελτίωση της παραγωγικότητας, της ποιότητας και του ηθικού της ομάδας.</li><li>Συνεργασία με άλλες ομάδες της εταιρείας για την αποτελεσματική εκτέλεση του έργου και την υλοποίηση νέων πρωτοβουλιών στον τομέα της εξυπηρέτησης.</li></ul>Το προφίλ του υποψηφίου που μας ταιριάζει:<ul><li>Κάτοχος Πτυχίου ΑΕΙ / ΤΕΙ.</li><li>Τουλάχιστον 3 έτη προϋπηρεσία σε αντίστοιχη θέση σε Contact Center.</li><li>Άριστη γνώση της Ελληνικής Γλώσσας.</li><li>Πολύ καλή γνώση της Αγγλικής γλώσσας.</li><li>Πολύ καλή γνώση χειρισμού Η/Υ και εφαρμογών MS Office.</li><li>Εμπειρία σε ρόλο ηγετικής θέσης διαχείρισης κλήσεων, κατά προτίμηση στην εξυπηρέτηση πελατών.</li><li>Στρατηγική και αναλυτική σκέψη. Απαραίτητες οι επικοινωνιακές δεξιότητες.</li><li>Εμπειρία σε έργα εξυπηρέτησης πελατών υπηρεσιών τραπεζικών ιδρυμάτων ή/και ιδρυμάτων διαχείρισης ηλεκτρονικού χρήματος, θα εκτιμηθεί.</li></ul>Η εταιρεία προσφέρει:<ul><li>Σταθερό μηνιαίο μισθό με ασφαλιστική κάλυψη.</li><li>Ιδιωτική ασφάλιση.</li><li>Ανταγωνιστικό πακέτο αποδοχών.</li><li>Συνέπεια στις πληρωμές.</li><li>Επαγγελματική εξέλιξη.</li><li>Συνεχή εκπαίδευση.</li><li>Φιλικό περιβάλλον εργασίας.</li><li>Εxtra παροχές και συμμετοχή σε καμπάνιες ανταπόδοσης της εταιρείας.</li><li>Εύκολη πρόσβαση στην εταιρεία (πλησίον μετρό Πανόρμου).</li></ul>Στην Mediatel εστιάζουμε στους ανθρώπους μας. Στόχος μας είναι οι υπάλληλοί μας να εργάζονται σε ένα ευχάριστο κι υγιές περιβάλλον εργασίας.Για όλα τα βιογραφικά θα τηρηθεί απόλυτη εχεμύθεια.

Customer Service Supervisor, Contact Center

Οι κάτοχοι των θέσεων μέσα από την προσωποποιημένη τεχνική εξυπηρέτηση που θα παρέχουν, θα συμβάλλουν στη βελτίωση και αναβάθμιση των παρεχόμενων υπηρεσιών μας. Σκοπός είναι να ολοκληρώνεται η τηλεφωνική συνομιλία του πελάτη έχοντας επιλυθεί τυχόν τεχνικό πρόβλημα στη σταθερή τηλεφωνία, internet ή/και ψηφιακή τηλεόραση.Επιθυμητά Προσόντα:<ul><li>Απόφοιτος ΑΕΙ – ΤΕΙ – ΙΕΚ – ΤΕΕ με κατεύθυνση Τηλεπικοινωνίες, Δίκτυα ή Πληροφορική</li><li>Εργασιακή εμπειρία σε τηλεφωνική τεχνική εξυπηρέτηση ή εξυπηρέτηση πελατών σε τηλεπικοινωνιακό πάροχο</li><li>Γνώσεις σε δίκτυα, βλάβες Internet, τηλεφωνίας &amp; τηλεόρασης όπως και εξοικείωση με CRM συστήματα (κατά προτίμηση Siebel) θα θεωρηθούν επιπλέον προσόν</li><li>Καλή γνώση Αγγλικών</li><li>Καλή γνώση χειρισμού εφαρμογών MS Office</li><li>Δυνατότητα εργασίας σε κυλιόμενο ωράριο βαρδιών</li><li>Ανεπτυγμένες επικοινωνιακές δεξιότητες</li><li>Ομαδικό πνεύμα συνεργασίας</li><li>Διάθεση για μάθηση και αυτοβελτίωση</li><li>Αναλυτική σκέψη για την επίλυση δύσκολων προβλημάτων</li></ul>Η εταιρεία προσφέρει:<ul><li>Πλήρη απασχόληση</li><li>Σταθερό μηνιαίο μισθό με ασφαλιστική κάλυψη ΙΚΑ</li><li>Εκπαίδευση με αποδοχές από πιστοποιημένους εκπαιδευτές</li><li>Δυνατότητα ευέλικτης εργασίας (συνδυασμός δια ζώσης και τηλεργασίας)</li><li>Παροχές υγείας σε συνεργαζόμενους Ιατρικούς ομίλους</li><li>Συνέπεια στις πληρωμές</li><li>Bonus παραγωγικότητας ανάλογη των αποτελεσμάτων</li><li>Επαγγελματική εξέλιξη</li><li>Συνεχή εκπαίδευση</li><li>Φιλικό περιβάλλον εργασίας</li><li>Extra παροχές και συμμετοχή σε καμπάνιες ανταπόδοσης της εταιρείας</li><li>Εύκολη πρόσβαση στην εταιρεία (πλησίον μετρό Πανόρμου)</li></ul>Για όλα τα βιογραφικά θα τηρηθεί απόλυτη εχεμύθεια.

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