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As a Sales Advisor, you’ll be the face of Vodafone in-store – a key connection point between our brand and our customers.&nbsp;<ul><li>Deliver customer experiences tailored to individual needs</li><li>Guide customers through our latest tech, services, and offers</li><li>Collaborate with your team, sharing knowledge and best practices</li><li>Stay informed on the latest products, tools, and industry trends.</li></ul>Who you are<ul><li>Passionate about providing great customer service.</li><li>Motivated by sales targets and delivering results.</li><li>Curious and eager to learn about new technologies.</li><li>A supportive team player who lifts others.</li><li>Focused on understanding customer needs.</li><li>Organized and responsible.</li><li>Previous retail or customer-facing experience is a plus – but not required!</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive salary and performance bonuse</li><li>Private health &amp; medical insurance</li><li>Unlimited access to learning &amp; development resources</li><li>16 weeks of fully paid parental leave (regardless of gender or service length)</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Employee discounts and special offers</li></ul>

Sales Advisor

Are you a Counter Manager in fast moving sector with strong retail &amp; people leadership skills and a proven track record? Are you ready to work with the fastest growing cosmetics brand in the world?&nbsp;If YES is the answer, these will be some key milestones of your day-to-day “working life”:&nbsp;The Counter Manager will be based in NYX PM Counter, and shall be employed on a full time basis. The most important goal of the Counter Manager is to motivate and inspire the entire team to achieve the store productivity goals! The role’s most fascinating part is described below:&nbsp;<ul><li>Assumes overall responsibility of the counter.</li><li>Demonstrates desired behaviors for staff including a passion for beauty and self-expression, driving sales, handling difficult and/or complicated sales, cash management, inventory control and follow up with customers.</li><li>Ensure company standards are met for store and associate appearance at all times. Enforces all company policies and procedures, including health, safety, and security.</li><li>Plans, coordinates, and executes all merchandising direction, campaigns, and sales promotions.</li><li>Prioritizes, plans, and adjusts schedules as necessary to maximize sales: is responsible for the staff planning.</li><li>Hires to the needs of the business, actively helping the Area Sales Manager to recruit to ensure open positions are filled quickly.</li><li>Coaches team in the moment, providing consistent and constructive feedback. Manages and assesses staff performance through consistent feedback, coaching, development plans, and performance appraisals.&nbsp;</li><li>Ensures staff is trained and knowledgeable in beauty, product, customer service, merchandising and operations: Counter Manager is in charge of the training of team.</li><li>Regularly communicates with Area Sales Manager to discuss strengths, opportunities, and trends in business.</li><li>Identifies opportunities to drive traffic into the store through community and/or industry events.</li><li>Creates customer loyalty and creates and maintains relationships with community</li><li>Participate cross functionally with the company’s plans and programs as a strategic partner, with a perspective of the impact on people.</li><li>Builds the necessary network with makeup schools and other professionals, in order to build the pro community in the local area.</li><li>Follows local events and identifies opportunities for collaboration.&nbsp;&nbsp;</li></ul>&nbsp;&nbsp;WE ARE LOOKING FOR:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;3-5 years of professional experience in the management of a retail store, preferably with a heavy customer traffic·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A proven people management and leadership track record·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A first degree in management or in a related area of study would be an asset!·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent use of MS Word and Excel·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The excellent command of the English language is a must·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A strategic line of thought and a solid business understanding·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proven ability to solve independently moderate to complex issues that may come up·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Flexible and showing initiative with a minimum guidance·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent planning and organizational skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Passion for beauty!&nbsp;

NYX PM Counter Manager

Are you passionate about luxury products?&nbsp; Then joining L’Oréal Luxury Product Division Retail Structure, in the role of “Beauty Advisor” might be the opportunity that you’ve been looking for!&nbsp; At L’Oréal Luxury Products Division (LLD), we create offline and online brand experiences that make our customers the center of our iconic brand universe. We make the customer the hero of our brand story. Every day we push boundaries in the world of traditional and digital strategies to advance the brand building, the retail excellence and the digital engagement creating real emotion through memorable brand experiences and creative marketing initiatives.&nbsp; Now we are looking for a Beauty Advisor! &nbsp; You will… As a Beauty Advisor, you will provide exceptional service in store customers whilst achieving business targets and driving brand awareness. You have a real passion for communicating.&nbsp; Training will be provided for this role but passion, product knowledge and the ability to learn digital tools quickly must be skills you are ready to utilize. &nbsp; &nbsp; Responsibilities · &nbsp; &nbsp; &nbsp; Able to demonstrate fundamental product knowledge (features, benefits, usage) and application techniques. Provide service and beauty advice to create positive customer experience&nbsp; · &nbsp; &nbsp; &nbsp; Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow. Maximize selling opportunity by link-selling&nbsp; · &nbsp; &nbsp; &nbsp; Support daily operations at point of sales (POS) activities&nbsp; · &nbsp; &nbsp; &nbsp; Follow brand CRM procedures to recruit and retaining customers&nbsp; · &nbsp; &nbsp; &nbsp; Maintaining the point of sale quality and merchandising: maintain appearance and cleanliness of the POS, merchandising, ensure on shelf product availability&nbsp; · &nbsp; &nbsp; &nbsp; Masters POS system (e.g. IPPOS; MS outlook etc.) and operation procedures &nbsp; · &nbsp; &nbsp; &nbsp; Responsible to acknowledge/record all customer complain and issues&nbsp; · &nbsp; &nbsp; &nbsp; Communicate to Counter / Field Manager useful information about competition, clients or all other key events occurring at POS&nbsp; · &nbsp; &nbsp; &nbsp; Develop and maintain positive relationship with department store floor managersUsing live chat, social media, and virtual teleconsultations you will act as a brand ambassador, targeted on your product sales just as when you are in store&nbsp; If you feel excited by this job opportunity, then go through the below job&nbsp;criteria and you are one step closer to joining L’Oréal Hellas: &nbsp;· &nbsp; &nbsp; &nbsp; Previous experience in customer service (preferably in the Beauty sector)&nbsp; · &nbsp; &nbsp; &nbsp; Exceptional written communication skills with an ability to share the same empathy and guidance that customers expect in store&nbsp; · &nbsp; &nbsp; &nbsp; Strong customer service mindset&nbsp; · &nbsp; &nbsp; &nbsp; Self-motivated to work remotely and meet or exceed targets, using reporting tools to track against KPI’s&nbsp; · &nbsp; &nbsp; &nbsp; Ownership over the questions you are required to respond to, doing so effectively and in a timely manner while knowing when to escalate&nbsp; · &nbsp; &nbsp; &nbsp; Strong time management and organizational skills to manage high volume of online interaction as well as continuing this in store&nbsp; · &nbsp; &nbsp; &nbsp; Digitally savvy – you pick up digital tools quickly and know how to be effective using social media&nbsp; · &nbsp; &nbsp; &nbsp; Embrace change as this role has room to grow and so does the successful candidate&nbsp; · &nbsp; &nbsp; &nbsp; Convey passion and master story telling verbally and through your writing&nbsp; · &nbsp; &nbsp; &nbsp; Connect with our clients to provide good solutions and after sales/clientele&nbsp; · &nbsp; &nbsp; &nbsp; Ability to work flexibility during retail hours, which is likely to include evenings, weekends, and holidays&nbsp; We are looking for our new BA to start in as soon as possible. We are reviewing applications and inviting for interviews on a rolling basis, so do not wait and apply for a&nbsp;position with great challenges and opportunities including an individual career plan, an extensive catalogue of e-learnings, competitive personnel benefits, modern offices, and a dynamic working environment with engaged and passionate colleagues.

Beauty Advisor for Luxury Products Division 230523

As a Beauty Advisor you are the face of NYX Professional Make Up and the first point of contact with the customer.&nbsp;This role requires a sense of service as you assist the customer with finding the product or service that is perfect for them.&nbsp;You will be responsible for driving retail sales within your counter and working as a team to hit counter targets.&nbsp;You must have a passion for make-up, excellent make up artistry techniques and to love being social and meeting people! Master Category Knowledge<ul><li>Have a full understanding of all NYX Professional Make Up products and services</li><li>Attend, engage and participate in all brand training, and implement afterwards</li><li>Monitor Icon products on a daily basis</li><li>Be aware of competitor’s products and activity, communicating relevant information to line manager</li><li>Have detailed knowledge and awareness of the beauty market</li><li>Be able to offer a high level of expertise in terms of makeup techniques, latest trends and advice</li></ul>&nbsp;Execute Business &amp; Operations<ul><li>To be fully aware and accountable for achievement of personal targets</li><li>Complete all personal paperwork accurately, legibly and on time</li><li>Be aware of and abide by store rules and regulations</li><li>Closely monitor stock levels, following retailer guidelines, raising issues to line manager</li><li>Assist the line manager and store management team in all aspects of the business</li><li>Prepare well for launches/activities</li></ul> Drive Selling Process/Techniques<ul><li>Have a strong focus on link selling and the recruitment of new customers</li><li>Maximize selling during heavy traffic periods, delivering unparalleled service</li><li>Make appropriate, personalized product and sample recommendations</li><li>Use confident communication and presentation skills when dealing with customers</li><li>Generate retail sales through the successful execution of in-store events and strengthen brand loyalty</li><li>&nbsp;Follow the company’s strategy on counter/in store</li><li>Assist customers by finding substitutions for returned merchandise and/or out of stock items</li><li>Regularly communicate Retail and KPI achievement updates to line manage</li><li>Generate traffic through social media networks, be active &amp; connected with the team online</li></ul>&nbsp;Foster Service Attitude<ul><li>Show passion for people and makeup</li><li>&nbsp;Follow grooming guidelines to promote brand image</li><li>Creates long-term relationships with customer and nurtures repeat business</li><li>Ensure customer communication standards are met</li><li>Complete all necessary steps of customer transactions</li><li>Implement customer record system for maximum customer and business benefit</li><li>Maintain a clean and hygienic work area and adhere to hygiene rules</li></ul>&nbsp;Team cooperation<ul><li>Foster team spirit</li><li>Coach peers when appropriate</li><li>Share know-how and experience</li><li>Excellent English knowledge</li><li>Work effectively with colleagues in store, in the field and at head office.</li></ul>&nbsp;Join the most exciting BAs team &amp; apply now!

NYX PM Beauty Advisor (Attiki)

We’re looking for a Regional Lead, Ads &amp; Promotions to drive performance across our South region (a cluster of key European markets).You’ll own how Ads &amp; Promotions perform in your region — from revenue and adoption to execution. This is a high-impact role where you’ll turn strategy into action, scale what works, and help build a consistent, high-performing business across countries.What you’ll be doing<ul><li>Own Ads &amp; Promotions performance across your markets, including revenue, adoption, and key commercial KPIs</li><li>Translate strategy into execution by aligning local teams, setting clear targets, and driving weekly performance follow-ups</li><li>Improve how markets sell and scale Ads &amp; Promotions — across both enterprise accounts and SMB / long-tail merchants</li><li>Partner closely with Product, Marketing, and Ops to launch new ad formats, promo tools, and improve adoption of existing solutions</li><li>Build and roll out playbooks and ways of working that reduce performance gaps across markets</li><li>Identify growth opportunities and performance issues using data, and take action to improve results</li><li>Work cross-functionally to drive execution across multiple stakeholders, without direct ownership of all teams</li></ul>🧠 What we’re looking forMust have<ul><li>8–12+ years experience in marketplaces, AdTech, Retail Media, or similar</li><li>Proven track record of driving revenue across multiple markets</li><li>Strong commercial mindset with focus on growth and performance</li><li>Experience working across Sales, Product, and Operations</li><li>Data-driven with strong problem-solving skills</li><li>Comfortable in fast-paced, evolving environments</li></ul>Nice to have<ul><li>Experience in retail media, food delivery, or marketplace businesses</li><li>Exposure to self-serve platforms, promotions, or CRM</li><li>Experience scaling SMB / long-tail segments</li><li>Familiarity with AI-driven tools or automation</li></ul>📈 What success looks like<ul><li>Your region consistently meets or exceeds revenue targets</li><li>Strong improvements in adoption, conversion, and productivity</li><li>Reduced performance gaps across markets</li><li>High adoption of new products and initiatives</li><li>Execution becomes scalable and predictable</li></ul>🌍 Why this role mattersWe’re scaling Ads &amp; Promotions into a key growth engine for Wolt globally.You’ll play a critical role in:<ul><li>Driving our $400M+ Ads &amp; Promotions ambition</li><li>Building scalable ways of working across markets</li><li>Turning strategy into consistent, repeatable execution</li></ul>🤝 Why join Wolt?<ul><li>Own a high-impact, multi-country business</li><li>Work at the intersection of Ads, Promotions, AI, and marketplace growth</li><li>Be part of building a category-defining retail media network</li><li>Collaborate with strong teams across Product, Data, and Commercial</li></ul>

Regional Lead, Ads & Promotions (Retail Media) - South Region

The Property, Network &amp; Maintenance Specialist is responsible for the efficient, compliant, and cost-effective management of Pandora’s store portfolio, including both Owned &amp; Operated (O&amp;O) stores and the Wholesale (WHL) network. The role covers lease management, new store openings, maintenance, suppliers, and daily store operations.The Specialist collaborates with the Country Manager and P&amp;N Manager to strengthen Pandora’s market position, build key relationships, identify business opportunities, and ensure local compliance. They also supervise construction and refurbishment projects, managing contractors, timelines, budgets, and quality standards.Main Responsibilities include :<ul><li>Support Country Manager and P&amp;N Manager in identifying suitable retail and WHL locations, trade/shopping/urban centers, store types, and ideal partners.</li><li>Explore market shifts and strategies to generate new sales opportunities.</li><li>Support negotiation of new business deals for O&amp;O and WHL stores.</li><li>Map potential WHL or franchise partners, assess business potential, and support contract negotiations.</li><li>Maintain relationships with real estate developers, landlords, and service providers.</li><li>Support preparation of investment profiles and ensure alignment with budgets and forecasts.</li><li>Coordinate operational setup for new or renovated stores, including inventory, POS materials, and store fit-out.</li><li>Align delivery schedules and installation timelines.</li><li>Verify store readiness for opening.</li><li>Collaborate with Visual, Area Managers, Retail Operations, and Property teams.</li><li>Update Opal and Property Tool databases for new openings.</li><li>Liaise with legal, accounting, and external parties for lease agreements and new accounts setup.</li><li>Set up and test engraving machines; manage software updates.</li><li>Create spending plans and direct debit mandates.</li><li>Monitor lease compliance and store standards.</li><li>Manage leases, renewals, and contract updates.</li><li>Coordinate maintenance, repairs, and improvement initiatives.</li><li>Supervise construction and refurbishment projects, select and manage contractors, monitor progress, and ensure quality, timelines, and budgets.</li><li>Ensure proper documentation and compliance with regulations and internal processes.</li><li>Act as main contact for landlords, property managers, and service providers.</li><li>Support Sales, Visual, and Operations teams with store needs.</li><li>Conduct internal audits for safety, accessibility, certifications, and permits.</li><li>Maintain reporting and financial tracking for operational decision-making.</li><li>Manage orders for equipment, tools, and defective accessories.</li><li>Manage and monitor store service providers: cleaning, HVAC, plumbing, waste disposal, security, surveillance, POS systems.</li><li>Activate and manage utility contracts: electricity, water, internet.</li><li>Ensure service quality and verify invoices.</li><li>Monitor rental payments and common expenses.</li><li>Review, renegotiate, and renew core maintenance contracts.</li><li>Manage payment flows for vendors, including real estate invoicing.</li><li>Resolve store maintenance issues with vendors.</li><li>Manage and update O&amp;O and franchising agreements and related documentation.</li><li>Monitor store status and report to Finance, Retail, and Property teams.</li><li>Track contractual deadlines and notify relevant offices.</li><li>Update geomarketing and furniture forecasts for store openings/upgrades.</li><li>Ensure compliance for new and existing stores, including:&nbsp;Public security licenses,&nbsp;New activity declarations,&nbsp;Video surveillance,&nbsp;Health, safety, and regulatory compliance</li></ul>Requirements include:&nbsp;<ul><li>3+ years in the retail field in similar role within Sales, Leasing or Legal functions</li><li>Experience in supplier management, contract negotiation, and operational efficiency.</li><li>Strong retail knowledge and understanding of store standards.</li><li>Analytical and financial skills to support business decisions.</li><li>Cross-functional coordination experience.</li><li>Supervision of construction and refurbishment projects, ensuring quality, timelines, and budget compliance.</li><li>Proficiency in MS Office, reporting tools, and data management systems.</li><li>Knowledge of compliance processes and local regulations.</li><li>Willingness to travel up to 50% of the time.</li><li>Strong interpersonal, communication, and negotiation skills.</li><li>Customer focus and high-quality standards.</li><li>Initiative, problem-solving, and decision-making.</li><li>Strong organizational and multitasking skills; ability to prioritize in a fast-paced environment.</li><li>Stakeholder management, business partnering, and influence in matrix organizations.</li><li>Calm, flexible, and able to handle pressure.</li><li>Very good knowlegde of Greek &amp; English Languages ( Written &amp; Verbal)&nbsp;</li></ul>

Specialist, Property, Maintenance & Network

Reporting to the In store Logistics Manager of the Sales, Range &amp; Logistics Division you are responsible and accountable to:&nbsp;<ul><li>Drive cross-functional collaboration and knowledge sharing to ensure end-to-end product and F&amp;B quality, safety, and compliance</li><li>Ensure processes are in place for recalls in the GR-CY-BG market</li><li>Organize and update CASY training materials; support GR-CY-BG users</li><li>Keep market and F&amp;B stakeholders informed of product quality deviations/risks</li><li>Work across functions to boost customer satisfaction and reduce returns</li><li>Monitor handling compliance cases and local sales stops; support major safety/quality alarms</li><li>Collect, analyze, and report monthly Recovery KPIs from GR-CY-BG stores</li><li>Track sales stop quantities and relevant IKEA compensation across the supply chain</li></ul>What You Bring<ul><li>Minimum 2 years of experience in logistics, preferably in retail</li><li>Bachelor’s degree &nbsp;(will be considered as asset)</li><li>Good Knowledge in MS Office and Navision</li><li>Strong soft skills: communication, collaboration, teamwork, problem-solving, and analytical thinking</li><li>Fluent in English</li><li>Solid logistics background</li></ul>What We OfferAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.💰 Competitive Compensation: Attractive salary &amp; benefits package. 🩺 Health &amp; Well-being: Comprehensive group life &amp; medical insurance. 💻Employee Development: 40+ hours of annual training for continuous learning &amp; development. 🚀 Career Growth: 8/10 positions are filled from within, reflecting our commitment to internal talent. 🛍️ Special Discounts: Discounts on IKEA products &amp; other Fourlis Group brands.🍽️ Employee Restaurant: Μeals at our employee restaurant with exclusive prices. 🚗 Transportation Support: Transportation cards .🌍 Inclusive Environment: A welcoming, international &amp; diverse team.The People We Are Looking For<ul><li>Lead by example, always striving to find new and better ways to move forward.</li><li>Empower others by taking ownership, making decisions, and following through with accountability.</li><li>Embrace a hands-on, customer-focused approach, committed to delivering excellent service.</li><li>Have the courage to challenge existing solutions and think creatively.</li><li>Be passionate about life at home and the retail industry.</li></ul>Let’s Make a Difference Together!Join us today and be part of the global IKEA family! Submit your resume and start your journey with us.

Quality Administrator

At Four Seasons Astir Palace Hotel Athens, we are seeking a motivated and results-driven Catering Sales Manager to join our dynamic Catering team on a permanent basis. This role is focused on maximizing revenue across all catering business segments, developing new client relationships, and ensuring long-term client retention, while upholding the hotel’s reputation as a premier luxury destination for events, conferences, and private functions.As a key member of the Catering team, you will actively drive sales performance, manage strategic accounts, and work closely with internal stakeholders to deliver seamless, high-quality events. Your contribution will play an essential role in achieving revenue targets and strengthening the hotel’s position in the luxury events market.What You Will Do<ul><li>Actively solicit and book all types of catering business from a variety of leads and market segments.</li><li>Maintain a structured and organized follow-up system for all sales activities through DELPHI.</li><li>Coordinate closely with the Catering team to ensure optimal utilization of function space and maximize revenue potential.</li><li>Conduct site inspections and property tours for meeting planners and prospective clients.</li><li>Negotiate contracts to achieve maximum revenue and profitability while meeting client expectations.</li><li>Prepare, review, and manage Event P&amp;Ls to ensure profitability and long-term client retention.</li><li>Represent the hotel professionally in all client interactions and at industry events.</li><li>Finalize bookings and maximize revenue through strategic upselling across all relevant areas.</li><li>Keep the Director of Catering informed of any issues or opportunities requiring attention.</li><li>Collaborate with other hotel departments to ensure exceptional guest satisfaction and flawless event execution.</li><li>Monitor market trends, competitor activity, and sales performance, providing insights and updates to the Director of Catering.</li><li>Support the development and execution of sales initiatives for assigned market segments to increase catering activity, volume, and profit.</li><li>Contribute to achieving departmental and overall property revenue goals while maintaining the highest service standards.</li></ul>What You Bring<ul><li>Proven experience in luxury hospitality sales, with a strong focus on catering and events.</li><li>Demonstrated success in managing key accounts and consistently achieving or exceeding revenue targets.</li><li>Bachelor’s degree in Sales, Marketing, Hospitality, or a related field.</li><li>Excellent organizational, negotiation, and communication skills.</li><li>Ability to work independently, take initiative, and manage multiple priorities in a fast-paced environment.</li><li>Experience with sales and CRM systems such as DELPHI, OPERA, or similar platforms.</li><li>Fluency in English; additional languages are considered an advantage.</li></ul>What We Offer<ul><li>Competitive salary and comprehensive benefits package.</li><li>Employee meals, laundry services, and Ticket Restaurant monthly allowance of €100.</li><li>Access to Four Seasons global training, development, and travel programs.</li><li>Long-term career opportunities within a world-class luxury hospitality brand.</li><li>A collaborative and high-performance work environment that values excellence, innovation, and professional growth.</li></ul>Join Four Seasons Astir Palace Hotel Athens as a Catering Sales Manager and play a key role in driving strategic catering initiatives in a high-profile luxury market. If you are a passionate and experienced sales professional looking for a long-term career opportunity, we invite you to apply today.

Catering Sales Manager REQ10366621

Intellectica is seeking a Customer Care Agent on behalf of its client, a fast-growing provider of integrated telecommunications and energy solutions. With long-standing strategic partnerships with leading providers in both sectors, the company delivers tailored connectivity and electricity services to a diverse portfolio of retail and business clients. Based in Athens, Greece and reporting to the Sales Manager, the ideal candidate will join a dedicated Customer Care team and play a key role in supporting customers across telecom and energy services, ensuring a consistently high level of service and customer satisfaction.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Respond to incoming customer calls, emails, or messages regarding telecom and energy services</li><li>Provide clear information about plans, billing, payments, and service details</li><li>Assist with basic technical issues (e.g., SIM activation, internet connection checks) and coordinate with the technical team when needed</li><li>Support customers during onboarding, service activation, or plan changes</li><li>Record customer requests and updates accurately in the CRM system</li><li>Follow company guidelines and procedures to ensure consistent and helpful service</li><li>Collaborate with internal teams, such as Sales, Billing, and Technical Support, to resolve customer issues</li><li>Identify simple opportunities for upgrades or additional services when relevant</li><li>Maintain a polite, patient, and professional tone in all interactions</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>&nbsp;</li><li>High school diploma or higher; a Bachelor’s degree is a plus</li><li>1–2 years of experience in customer care, call center, retail, or another service-related role</li><li>Experience in telecommunications or energy services is strongly preferred</li><li>Proficiency in CRM Systems and MS Office</li><li>Fluent in both English and Greek</li></ul>&nbsp;Core competencies of a successful candidate:&nbsp;<ul><li>Clear and effective communication skills</li><li>Strong customer‑focused approach</li><li>Patience and attentive listening ability</li><li>Positive and practical problem‑solving mindset</li><li>Cooperative and supportive team attitude</li><li>Professional, consistent, and reliable behavior</li><li>Calm and steady under pressure</li><li>Careful and accurate attention to detail</li></ul>

Customer Care Agent

The Account Manager is responsible for managing and developing service accounts by building strong customer relationships and delivering proactive and reactive support. The role focuses on enhancing customer value, reducing cancellations, and driving growth in service sales across all business lines (O, T, MOD/BEX R). Additionally, the Account Manager collaborates closely with MOD/BEX R Sales Representatives to accelerate lead generation and identify cross-selling opportunities, ensuring sustainable business development and customer satisfaction.Key Responsibilities<ul><li>Build and maintain long-term customer relationships, ensuring trust and satisfaction.</li><li>Protect and grow the portfolio by reducing cancellations and minimizing renegotiation impact.</li><li>Leverage deep knowledge of Otis Service Business to collaborate with branch teams and deliver optimal solutions that maximize customer value.</li><li>Drive service sales growth across all business lines (O, T, MOD/BEX R) by identifying opportunities and creating customer needs.</li><li>Promote Otis One solutions, generating incremental subscriptions and enhancing digital engagement.</li><li>Understand maintenance services, strategies, and procedures, including contracts, competitive advantages, CRM tools, RTV processes, and market dynamics.</li><li>Manage annual price increase processes effectively and transparently.</li><li>Make independent decisions and close deals in compliance with company policies.</li><li>Act as a role model for Otis Absolutes, demonstrating integrity and commitment in all actions and fostering a positive team environment.</li><li>Collaborate cross-functionally to ensure seamless execution and customer satisfaction.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor’s degree in Engineering, Business, or a related technical field.</li><li>2–3 years’ experience in consultative sales of technical products or services, with strong commercial and negotiation skills.</li><li>Technical aptitude with the ability to explain and advise on complex solutions.</li><li>Fluency in Greek and English. Additional languages are an advantage.</li><li>Experience working in an international or matrix organization is highly desirable.</li><li>Strong analytical, communication, and relationship‑building skills with a customer‑centric mindset.</li><li>Proven ability to manage complex accounts, including pricing, renewals, and upselling.</li><li>Proficiency in CRM tools and MS Office, with strong organizational and planning abilities.</li><li>Results‑driven team player who collaborates effectively across functions.</li></ul>What We Offer<ul><li>A long-term employment opportunity with the global leader in elevator and escalator solutions.</li><li>Competitive compensation aligned with local market standards.</li><li>Comprehensive training in technical knowledge, sales processes, and soft skills.</li><li>A collaborative and supportive work environment with access to experienced mentors.</li><li>Flexible working hours and remote work options to support work-life integration.</li></ul>

Account Manager 20147535

Intellectica is recruiting an experienced and purpose-driven Business Development &amp; Sales Lead on behalf of its client, a leading non-profit organization committed to creating equal opportunities through knowledge, employment, and personal development. With a track record in the Greek market, the organization places people at the heart of its services, offering inclusive upskilling, reskilling, and community-focused programs that empower individuals to realize their full potential. Based in Athens, Greece, the successful candidate will report directly to the CEO and will own the commercial strategy across multiple ventures and lead a small, high-impact sales function.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Owning and evolving the commercial strategy across the venture portfolio, including definition of ICPs, target segments, value proposition, pricing &amp; packaging, go-to-market approach and success metrics per venture</li><li>Leading and developing the sales function, including team management, target setting, coaching on messaging, objection handling and closing techniques, while actively stepping in to support or unblock high-value opportunities</li><li>Designing and driving the commercial operating model, translating strategic priorities into actionable sales plans with quarterly objectives, activity KPIs, and a structured cadence (weekly pipeline reviews, monthly performance tracking, and bi-weekly reporting to the CEO)</li><li>Leading end-to-end sales execution and business development activities, including lead generation, prospecting, discovery, demos, proposals, negotiations, and deal closure, with active involvement in key deals</li><li>&nbsp;Managing pipeline governance and CRM infrastructure, ensuring accurate tracking of activities, forecasting, reporting on conversion rates and deal velocity, and maintaining full commercial visibility for leadership</li><li>Building and managing B2B partnerships and corporate client relationships, promoting the organization’s venture portfolio, platforms, and commercial offerings across target audiences</li><li>Driving employer sales for the B2B talent platform, leveraging existing networks and strategic introductions to secure paying clients and validate early commercial traction</li><li>Supporting the commercial scaling of additional ventures (e.g. B2B catering spin-off), by enabling sales execution, coaching, and opening access to strategic corporate accounts</li><li>Collaborating closely with Product teams to provide structured market and customer feedback, supporting product development, pilots, and commercial readiness</li><li>Any other task that may be required from time to time</li></ul>&nbsp;&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>Bachelor’s degree in Business Administration, or a related field</li><li>Proven experience in B2B sales or business development, ideally within SaaS, tech‑enabled platforms, HR tech, talent solutions or startup / venture environments</li><li>Proven experience in a player‑coach or sales leadership role, with responsibility for setting targets, mentoring team members and driving performance</li><li>Demonstrated ability to close deals in consultative, relationship‑driven sales cycles</li><li>Familiarity with CRM systems, pipeline management and sales reporting, with a data‑driven approach to forecasting and performance tracking</li><li>Fluent in Greek and proficient in English, both written and spoken</li></ul>&nbsp;&nbsp;Core competencies of a successful candidate:<ul><li>Results-driven with a proactive, can-do approach</li><li>Strong leadership skills with demonstrated ability to manage teams and cross-functional projects</li><li>Pipeline &amp; CRM discipline</li><li>Relationship building</li><li>Ownership &amp; accountability</li><li>Strategic thinker with excellent organizational ability</li><li>Emotionally intelligent and adaptable in diverse environments</li><li>Able to represent the organization professionally in external settings</li></ul>

Business Development Lead

H TES COSMETICS, αποκλειστικός διανομέας της ALFAPARF MILANO PROFESSIONAL στην Ελλάδα, της Νο 1 Ιταλικής μάρκας επαγγελματικών προϊοντων κομμωτηρίου παγκοσμίως, επιθυμεί να προσλάβει Υπεύθυνο Πωλήσεων (Sales Representative) με έδρα την Αθήνα.Ο/Η κατάλληλος/η υποψήφιος/α θα πρέπει να εφαρμόσει το πλάνο πωλήσεων και διανομής στην περιοχή ευθύνης, αναζητώντας νέα σημεία πωλήσεων, αξιοποιώντας τα ήδη υπάρχοντα και δημιουργώντας σταθερές σχέσεις με τους πελάτες προκειμένου να επιτευχθούν οι στόχοι της εταιρίας.Βασικές Αρμοδιότητες:<ul><li>Ανάπτυξη πελατολογίου στην περιοχή ευθύνης</li><li>Εφαρμογή της εμπορικής και πιστωτικής πολιτικής</li><li>Αξιολόγηση και αξιοποίηση των ευκαιριών στις περιοχές/πελάτες ευθύνης με στόχο την αύξηση των πωλήσεων</li><li>Σωστή και έγκαιρη εφαρμογή των πλάνων της εταιρείας στη περιοχή ευθύνης.</li></ul>Απαραίτητα Προσόντα:<ul><li>Ελάχιστη προϋπηρεσία 3 ετών σε αντίστοιχο ρόλο</li><li>Γνώση τουκλάδου κομμωτηρίων</li><li>Καλή γνώση και χρήση Η/Υ (Microsoft Office)</li><li>Πελατοκεντρική Φιλοσοφία</li><li>Ικανότητα πειθούς και ανάπτυξης διαπροσωπικών σχέσεων</li><li>Αυτοπαρακίνηση</li><li>Οργάνωση, συνέπεια, υπευθυνότητα</li></ul>Θα εκτιμηθούν:<ul><li>Πτυχίο ανώτερης / ανώτατης εκπαίδευσης</li><li>Γνώση της αγγλικής γλώσσας</li><li>Γνώση χειρισμού πληροφοριακού συστήματος ERP (ιδανικά Soft1)</li></ul>Προσφέρονται:<ul><li>Ανταγωνιστικό Πακέτο Αποδοχών και Μπόνους Επίτευξης Στόχων</li><li>Εταιρικό όχημα και κάρτα καυσίμων</li><li>Κινητό και tablet</li><li>Ιδιωτική Ασφάλιση Ζωής &amp; Υγείας</li><li>Διατακτική Κάρτα Σίτισης</li><li>Προοπτικές εξέλιξης&nbsp; σε ένα δυναμικά αναπτυσσόμενο αλλά και ανθρώπινο περιβάλλον.</li></ul>Οι ενδιαφερόμενοι παρακαλούνται να στείλουν βιογραφικό σημείωμα, υπόψιν Διεύθυνσης Ανθρώπινου Δυναμικούμε την ένδειξηTES.Sb0225στην ηλεκτρονική διεύθυνση:hr@tesco.gr

Υπεύθυνος πωλήσεων Αττικής

The Spa Therapists at One &amp; Only Aesthesis, Guerlain Spa, are responsible for delivering exceptional treatments to guests of the spa in line with Guerlain and Hotel brand standards, whilst maintaining excellent five-star client care, cleaning standards and grooming. Responsible for revenue generation through retail, up selling and cross sales to other business centers in the spa. Key Duties and Responsibilities • &nbsp; &nbsp;Responsible for achieving retail sales targets as set by the Spa Manager. • &nbsp; &nbsp;Ensure aftercare recommendations are made at the end of every treatment, linking with client concerns and offering to prepare products at reception for purchase. • &nbsp; &nbsp;Encourage clients to return to the spa by recommending an ongoing treatment program and cross selling the other business centers in the spa. Maintain a sound knowledge of all treatments, packages and any promotions. • &nbsp; &nbsp;Participate in demonstrations/ events as required. • &nbsp; &nbsp;Ensure that daily sales figures are accurately recorded. • &nbsp; &nbsp;Perform all treatments at an exceptional standard, as per the Guerlain protocols and standards taught in training, whilst tailoring to the client’s specific needs. • &nbsp; &nbsp;Update own knowledge of products and treatment brand standards, outside of formal training by Guerlain and Head Therapist.&nbsp; • &nbsp; &nbsp;Carry out an in-depth consultation with each client prior to treatment, ensuring medical history and concerns are identified.&nbsp; • &nbsp; &nbsp;Protect the guest experience by moving quietly around the treatment room and in corridors.&nbsp; • &nbsp; &nbsp;Use the correct quantities of products as specified by the manufacturer and not exceed that amount. • &nbsp; &nbsp;Maintain linen and product levels in the treatment rooms, ensuring trolleys are stocked, clean and organized as per the spa standards. • &nbsp; &nbsp;Follow treatment room opening and closing procedures correctly, reporting any maintenance issues to the SPA Manager/Director of Wellness. • &nbsp; &nbsp;Maintain the highest standard of guest services by following Guerlain protocols and displaying genuine care and attention to detail. • &nbsp; &nbsp;Consistently record guest preferences, accurately updating guest profiles and communicating any relevant information to colleagues. • &nbsp; &nbsp;Always ensure confidentiality including data protection, medical details and any information provided in confidence by the client. • &nbsp; &nbsp;Report any guest complaints to the SPA Manager/Director of Wellness so that they can be handled promptly and effectively.&nbsp; • &nbsp; &nbsp;Perform all treatments in a professional, hygienic and safe manner for all clients, updating knowledge and training regularly. • &nbsp; &nbsp;Responsible for the cleanliness, sterilization and hygiene of all equipment, products and linens in the treatment and preparation areas, following Guerlain protocols.&nbsp; • &nbsp; &nbsp;Day-to-day responsibility for equipment, products, cleanliness and hygiene of the treatment and preparation areas. • &nbsp; &nbsp;Receive training on all relevant legislation pertaining to the Health and Safety at Work Law and Health and Hygiene standards. &nbsp; • &nbsp; &nbsp;Act responsibly at all times in relation to personal safety along with the safety of colleagues and guests of the spa. • &nbsp; &nbsp;Support the Spa Attendants where required in maintaining cleanliness and hygiene in the spa facilities.&nbsp; • &nbsp; &nbsp;Maintain a high standard of appearance and personal hygiene as laid down by the Spa Director.&nbsp; • &nbsp; &nbsp;Always be punctual and prepared in advance of treatments. • &nbsp; &nbsp;Support all departments in the spa including covering reception and spa attendant duties as and when required. • &nbsp; &nbsp;Must adhere to training as set down by the Head Therapist and attend all training courses as deemed necessary. • &nbsp; &nbsp;To assist with any other duties as required by the Director or another member of the management team.Skills, Experience &amp; Educational Requirements • &nbsp; &nbsp;Certification by a recognized institute • &nbsp; &nbsp;Minimum of 3 years’ experience in relevant positions. • &nbsp; &nbsp;Excellent knowledge of English • &nbsp; &nbsp;Excellent communication skills

Spa Therapist, Guerlain Spa | One&Only Aesthesis, Athens (8244)

Intellectica is recruiting a&nbsp;Project Manager&nbsp;on behalf of its client, a long‑established engineering company that provides integrated processing, cooling and packaging solutions for the food &amp; beverage industry in Greece and the wider region, supported by more than six decades of experience in delivering complete production lines, advanced equipment and after‑sales service. As part of a broader industrial group active in food technology and engineering solutions, the company represents leading international manufacturers and executes turnkey projects across Greece and Southeastern Europe. The Project Manager will report to the head of the Production function and work closely with the Sales, Engineering, Service, Procurement, Operations and Finance teams, taking full ownership of production line projects and frequently traveling to client sites in Greece and Cyprus.Key activities and responsibilities of this role include:<ul><li>Leading the full lifecycle of production line projects for food &amp; beverage clients, ensuring delivery within scope, timeline and budget</li><li>Translating project requirements into structured plans with clear milestones and deliverables, while coordinating day‑to‑day progress across clients, engineering teams, suppliers and internal stakeholders</li><li>Monitoring timelines, identifying risks early, implementing corrective actions and preparing concise status updates to maintain transparent communication</li><li>Reviewing equipment specifications to verify technical compliance and alignment with project needs</li><li>Overseeing installation, testing and commissioning activities at client sites in Greece and Cyprus, ensuring smooth transition from installation to operational use</li><li>Participating in Factory Acceptance Tests (FAT) with international suppliers when required</li><li>Serving as the central point of contact for all project‑related communication</li><li>Managing suppliers to ensure accurate technical delivery, timely shipments and adequate on‑site support</li><li>Facilitating effective collaboration with Sales, Engineering, Service, Procurement and Operations</li><li>Preparing technical documentation, providing clarifications and supporting cost estimations when needed</li><li>Maintaining accurate project records and updates within ERP/CRM systems</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Engineering,&nbsp;Mechanical or Chemical Engineering preferred</li><li>Certification in Agile Project Management (e.g., PMI-PMP, IPMA) is highly desirable</li><li>Minimum&nbsp;3 years of experience in project management&nbsp;within industrial, engineering or technical environments</li><li>Experience with industrial machinery, production equipment or food &amp; beverage processing/packaging lines is strongly advantageous</li><li>Solid understanding of technical specifications, equipment compliance and installation/commissioning processes</li><li>Proven ability to coordinate multiple stakeholders and manage complex projects with significant onsite presence</li><li>Fluency in Greek and proficiency in English, both written and spoken</li><li>Willingness to travel frequently across Greece and Cyprus (approx. 50% of the time)</li></ul>Core competencies of a successful candidate:<ul><li>Strong communication and cross‑functional coordination</li><li>Solid planning, prioritization and organizational discipline</li><li>Analytical mindset and problem‑solving orientation</li><li>Attention to detail and technical accuracy</li><li>Accountability, ownership and reliability</li><li>Team collaboration and customer‑focused approach</li></ul>

Proect Manager

We are currently looking for B2C Partner Support Agent&nbsp;to join our&nbsp;B2C&nbsp;Team part of our&nbsp;Fully Integrated Energy Utility&nbsp;Division in our&nbsp;Paiania&nbsp;Offices.&nbsp;By joining this role, you'll play a crucial part in building strong dealer relationships, supporting sales effectiveness, and ensuring overall customer satisfaction through proactive support and collaboration.&nbsp;Your Role Will &nbsp;Encompass:<ul><li>Providing product information and support on promotions, discounts, or updates to help dealers sell more effectively.</li><li>Assisting in troubleshooting product or service issues dealers might face, offering quick solutions to ensure sales remain on track.</li><li>Coordinating with other teams to ensure dealers receive the necessary support to meet customer demand.</li><li>Ensuring customer satisfaction by resolving any dealer-related issues that impact the customer experience.</li></ul>&nbsp;What you bring to the role:<ul><li>Bachelor’s Degree in Business Administration, Communication, Economics, or related fields.</li><li>1+ &nbsp;years of experience in a customer support or dealer-facing role, ideally within the B2C or retail sector.</li><li>Proficiency in MS Office.</li><li>Experience with Reporting and Dashboarding tools (e.g., BI).</li><li>Excellent communication and interpersonal skills.</li><li>Goal-oriented mindset with a focus on results.</li><li>Completed military obligations (for male candidates).</li><li>Self-motivation and ability to work independently.</li></ul>&nbsp;Share the same Value Based Behaviors:&nbsp;&nbsp;<ul><li>People &amp; Personal growth.</li><li>Results orientation &amp; Safety excellence.&nbsp;</li><li>Collaboration &amp; Trust.&nbsp;&nbsp;</li><li>Empathy &amp; Effective communication.&nbsp;&nbsp;</li><li>Flexibility &amp; Adaptability.&nbsp;</li></ul>&nbsp;Your Benefits:<ul><li>Competitive remuneration package.&nbsp;</li><li>Ticket Restaurant.&nbsp;</li><li>Preferential household electricity plan.&nbsp;</li><li>Group Health Insurance program.&nbsp;</li><li>Pension Plan.</li><li>Transportation allowance</li></ul>&nbsp;

B2C Partner Support Agent

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>Our People, Our Energy!The CompanyCoral Gas A.E.B.E.Y., part of the&nbsp;Motor Oil Group, is active in the market for gas storage and marketing. Through its 4 facilities in Athens, Thessaloniki, Ioannina and Crete, it serves over 1,000,000 customers, supplying them with reliability and safety of gas, constantly investing in innovation and security.&nbsp;The Motor Oil GroupAt Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>Currently we are seeking to hire for a Bulk&nbsp;Account Manager&nbsp;to &nbsp;to develop, manage and oversee sales network .<h2>During your day you will:</h2><ul><li>Be responsible for implementing the annual target plan as set; follow up existing customers;develop, guide &amp; monitor sales; intervene promptly when results may not be achieved,taking timely decisions and appropriate action to bring things back on course&nbsp;</li><li>Execute brand communication plan in order to engage stakeholders to new company’s values</li><li>Systematic follow up of&nbsp; his portfolio in terms of credit, HSSE, volume and unit C1.Study company’s monthly results in the area of responsibility (in terms of volume, unit C1, C1, DSO, overdues)</li><li>Manage all aspects of the bulk business including, sales, pricing policy, on going projects, promotions, administration, and customer service.</li><li>Be aware of competitors movements in his area of responsibility and of their strengths/weaknesses</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Engineering or in an Economics-related field</li><li>MBA or additional relevant studies will be considered a plus</li><li>At least 3 years of experience in years in retail or in wholesaling or industrial sales area&nbsp;</li><li>Excellent command of the Greek and English language (oral and written)</li><li>Proficient use of MS Office tools</li><li>Travel flexibility is required</li></ul>&nbsp;&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What give us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Bulk Account Manager

The role is focused on delivering successfully admissions operations and driving enrollment growth for designated academic areas. As part of Keele Greece U.L.E. commitment to offering a tailored and high-quality admissions process, the successful candidate will play a critical role in providing prospective students with expert guidance and personalized support.The role is primarily outward-facing, with a strong focus on promoting Keele Greece U.L.E. &nbsp;programmes. Successful candidate will take ownership of their assigned academic areas, actively engaging with prospective students while building meaningful connections and expanding outreach efforts, ensuring a seamless balance between specialized program promotion and comprehensive admissions support.Role Accountabilities:<ul><li>Serve as the expert representative for a designated academic program area, delivering detailed advice to prospective students and external stakeholders about program opportunities and career pathways.</li><li>Stay up-to-date on market trends related to the program area and apply insights to recruitment strategies.</li><li>Actively promote the assigned programmes to prospective students.</li><li>Cultivate and maintain relationships with key decision-makers to drive programme-specific enrollment growth.</li><li>Represent Keele Greece U.L.E. at education fairs, open days, workshops, seminars, and conferences held across Greece (as needed).</li><li>Utilize CRM tools and the&nbsp; Database to efficiently track and manage applicant information.</li><li>Track metrics such as inquiries, applications, admitted students, and enrollment rates, providing regular updates to the Campus Director &amp; Director of Commercial Strategy &amp; Operations.</li><li>Respond to general inquiries and contributing to broader enrollment initiatives.</li><li>Share insights and feedback on admissions trends and market opportunities with the admissions department to inform overall.</li><li>Any other duties relevant to Admissions as assigned by the Campus Director &amp; Director of Commercial Strategy &amp; Operations.</li></ul>&nbsp;RequirementsCritical Experience &amp; Qualifications:<ul><li>&nbsp;Bachelor and or a Master Degree in Business, Marketing, Public Relations, or a related field.</li><li>Μinimum of 3-5 years’ experience in admissions, sales, marketing, or business development, ideally within an educational context.</li><li>Proven ability to specialize in academic programs and promote them based on their relevance for academic and career development.</li><li>Outstanding written, verbal, and presentation skills in English &amp; Greek language.</li><li>Proven ability to establish and maintain strong connections with students, agents, industry professionals, and educators.</li><li>Ability to work in the evening hours (essential).</li><li>Military obligations fulfilled (for male candidates).</li></ul>BenefitsWhat we offer:<ul><li>Competitive compensation package according to candidate's profile.</li><li>Medical Plan.</li><li>A professional career in a highly cooperative business environment with exceptional working facilities.</li><li>Opportunity to explore, deep dive and make a difference into the amazing world of Higher Education.</li><li>Continuing training &amp; professional development opportunities.</li></ul>

Academic Advisor (Admissions Department)

s the E-Commerce &amp; Analytics Lead for the Pharmacy Channel, you will be responsible for driving and accelerating NHSc’s online commercial performance across all pharmacy e commerce partners. You will ensure flawless digital execution, optimize online visibility and availability, and generate actionable insights that support strategic decisions and growth. Position Snapshot Location: Nestlé Head Office, Athens, Greece Reporting to: Trade Marketing Lead Market/Cluster: NHSc Greece Function: Sales / Trade Marketing Contract: Permanent (Full time) A Day in the Life…<ul><li>Manage day to day operations and joint business plans with key online pharmacy accounts.</li><li>Ensure perfect online execution: accurate product content, strong imagery, availability, pricing consistency and optimal visibility placements.</li><li>Monitor key digital KPIs such as sales performance, conversion rates, digital shelf share, and search visibility.</li><li>Use digital analytics tools (e.g., Convert Group, Project Agora, marketplace dashboards) to extract insights and guide decision making.</li><li>Collaborate closely with Trade Marketing, Sales, Marketing and Medical teams to align online strategy with broader business goals.</li><li>Track market and competitor performance, identifying opportunities and risks.</li><li>Maintain dashboards and reports that support strategic planning and execution excellence.</li></ul>What Makes You Successful<ul><li>Digitally savvy with strong analytical and problem solving skills.</li><li>Solid understanding of e pharmacy dynamics and online retail mechanics.</li><li>2–3 years of relevant experience in e commerce, analytics or digital trade roles is considered a strong asset.</li><li>Strong proficiency in Excel and familiarity with Power BI or other reporting tools.</li><li>Degree in Business, Marketing, Economics, or a related field.</li><li>Fluency in Greek &amp; English.</li><li>A proactive, data driven mindset with attention to detail and execution excellence. </li></ul>Why you should applyEnjoy the wide range of Nestlé benefits such as:<ul><li>competitive salary &amp; performance bonus</li><li>meal vouchers</li><li>comprehensive Pension, Health Care &amp; Life Insurance programs</li><li>increased Parental leaves for both caregivers and Baby Support plan</li><li>Flexible Work policy</li><li>Wellbeing and Recognition days off</li><li>“Bring Your Pet At Work” &amp; Pet Support plan</li><li>free car parking</li><li>in-house restaurant and mini market</li><li>participation to health and wellness activities and much more</li></ul>

E-Commerce & Analytics Lead - Pharmacy Channel

Commercial at PMI feels like building a new business – but with the accumulated expertise of a global brand behind you. Bring us your curiosity and capacity to engage people and you can be part of the omni-channel team that’s driving our huge commercial transformation. Job description:<ul><li>Leads and manages Inbound remote service channels (Voice &amp; Chat) and the B2B remote channel (retailer support line), acting as the key coordinator between the external vendor and internal stakeholders.</li><li>Accountable for delivering best-in-class experience to consumers and retailers, while overseeing the deployment and reporting of commercial programs, projects, and business initiatives.</li><li>Working closely with internal channels and CX departments to ensure the right initiatives are deployed.</li><li>Implement strategic priorities and adapt needs based on current commercialization initiatives to maintain / improve our Consumers and Retailers experience and satisfaction while making sure decision process considers NPS/ mystery shopper/ VOC.</li><li>Ensure a high quality, engaged and skilled front line (indirectly employed) applying to all people management levers (communication, recognition, reward, training, performance management, etc.)</li><li>Monitoring performance &amp; KPI's (SLA, AHT, QA, Occupancy, Replacement etc.) providing the necessary tools to achieve them.</li><li>Accountable for CSC partner management (operations, contract management, FTE management, Training programs, QA processes etc.).</li><li>Work closely with Regional CSC Team to ensure effective localization of regionally initiated projects.</li><li>Overseeing operating systems including policies, procedures, service level, operating structure, and information flow.</li></ul>&nbsp;Who we’re looking for, Education and Work experience: <ul><li>Bachelor’s degree in Business Administration, Marketing, Economics or other related fields</li><li>Minimum 2 years of experience in Commercial Roles (B2C) with focus in Call Centers Operations, Field Sales or Trade Marketing</li><li>Experience in managing 3rd parties or external teams will be considered an asset</li><li>Knowledge of CRM systems (eg. Salesforce, DCS) and Twilio will be considered as an asset</li><li>Consumer centric approach, confidence for exposure in higher management, presentation / impactful communication and high collaboration skills</li><li>Good understanding of commercial engagement &amp; execution, as well as digital savvy</li><li>Consumer Experience Savvy</li><li>Strong data analysis capability to identify trends, extract key insights, and highlight improvement opportunities across overall performance</li><li>Fluency in Greek and English both written &amp; verbal</li><li>Military obligations completed (if applicable)</li></ul>&nbsp;What we offer:<ul><li>Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world's best people and feel like you belong</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.</li><li>Take pride in delivering our promise to society: to deliver a smoke-free future.</li></ul>

Inbound & B2B Coordinator 27060

Intellectica is recruiting an experienced and purpose-driven Business Development Specialist on behalf of its client, a leading non-profit organization committed to creating equal opportunities through knowledge, employment, and personal development. With a 30-year presence in the Greek market, the organization places people at the heart of its services, offering inclusive upskilling, reskilling, and community-focused programs that empower individuals to realize their full potential. Based in Athens, Greece, the successful candidate will report directly to the Community &amp; Development Manager and will drive strategic partnerships, corporate collaborations and initiatives that align with the organization’s mission and long-term goals.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Identify, approach, and develop new corporate partnerships through proactive outreach, networking, and market research</li><li>Manage the full business development cycle, including lead generation, discovery calls, pitching, and closing strategic collaborations</li><li>Design and present customized proposals that align the organization’s social impact objectives with corporate ESG goals</li><li>Maintain and grow relationships with existing partners, ensuring high retention and identifying opportunities for expanded engagement</li><li>Utilize CRM systems to track interactions, manage pipelines, and ensure accurate reporting on partnership activities</li><li>Prepare professional presentations and communication materials for C-level executives</li><li>Monitor and report on KPIs, tracking success metrics for corporate engagement and social impact</li><li>Collaborate cross-functionally with Marketing and Operations teams to create sales enablement materials and ensure smooth delivery of partnership agreements</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>Bachelor’s degree in Business or a related field</li><li>3–5 years of proven experience in B2B sales and business development, ideally with exposure to CSR, corporate giving, or fundraising as a plus</li><li>Experience in NGOs, tech startups, research institutions, or consultancy firms is a plus</li><li>Proficiency in Microsoft Office, as well as familiarity with CRM systems (e.g. Salesforce, HubSpot, Zoho) and digital tools</li><li>Fluent in Greek and proficient in English, both written and spoken</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Excellent communication and presentation skills, with the ability to translate social impact into business value</li><li>Results-driven with a proactive, can-do approach</li><li>Strong commercial acumen</li><li>Emotionally intelligent and adaptable in diverse environments</li><li>Able to represent the organization professionally in external settings</li></ul>

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