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Seasonal

Aoristou

Orismenou

Internship

FullTime

OnSite

Hybrid

Deliver personalized and discreet service to guests by managing and replenishing in-room private bars (“My Bar”) in suites and rooms. Offer a seamless and luxurious in-room beverage and snack experience that combines convenience, privacy, and attention to detail.&nbsp;About the Role&nbsp; At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged Private Bar Attendant to join our In-Room Dining team for the Season 2026 (minimum 6 or 7 months contract). Provide professional, timely, and discreet service while ensuring each guest’s private bar experience exceeds expectations.&nbsp;What You Will Do&nbsp;<ul><li>Stock and replenish private bars according to room category guidelines.&nbsp;</li></ul><ul><li>Monitor inventory, check quality and expiration dates, and replace items as necessary.&nbsp;</li></ul><ul><li>Deliver private bar items to guest rooms promptly and professionally.&nbsp;</li></ul><ul><li>Compute and relay guest charges accurately using handheld devices.&nbsp;</li></ul><ul><li>Maintain cleanliness and organization of private bars and service areas.&nbsp;</li></ul><ul><li>Anticipate guest needs, respond to requests, and offer suggestions to enhance the experience.&nbsp;</li></ul><ul><li>Assist with in-room dining orders, amenities, and F&amp;B deliveries as requested.&nbsp;</li></ul><ul><li>Collaborate closely with housekeeping and other F&amp;B teams.&nbsp;</li></ul><ul><li>Follow all safety, hygiene, and service protocols.&nbsp;</li></ul>What You Bring&nbsp;<ul><li>High School Diploma or equivalent experience.&nbsp;</li></ul><ul><li>Applicants must have European Passport or the legal right to work in Greece.&nbsp;</li></ul><ul><li>Previous experience in private bar, in-room dining, or fine dining service is an advantage.&nbsp;</li></ul><ul><li>Strong attention to detail, organizational skills, and ability to work discreetly in a fast-paced environment.&nbsp;</li></ul><ul><li>Fluency in English is essential; proficiency in Greek is an advantage.&nbsp;</li></ul><ul><li>Food handling and sanitation certification is a plus.&nbsp;</li></ul>What We Offer&nbsp;<ul><li>Competitive Salary and comprehensive Benefits Package.&nbsp;</li></ul><ul><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.&nbsp;</li></ul><ul><li>Ticket Restaurant monthly allowance of €100.&nbsp;</li></ul><ul><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally.&nbsp;</li></ul><ul><li>Employee Recognition Program.&nbsp;</li></ul><ul><li>Opportunities for Global Travel through Task Forces and Transfers.&nbsp;</li></ul><ul><li>Access to Four Seasons global Training &amp; Development programs.&nbsp;</li></ul>Schedule &amp; Hours&nbsp; Summer Seasonal Job – 5 working days per week, with 2 days off.Schedule is flexible and may change weekly according to business needs.&nbsp;If you are passionate about delivering exceptional in-room private bar service in a world-class luxury environment and want to be part of a highly skilled team, we want to hear from you!&nbsp;

Private Bar Attendant - (Seasonal 2026)

Vibrant Italian all-day dining restaurant, open from breakfast to dinner, serving handmade pastas, pizza and Mediterranean classics. Deliver relaxed yet sophisticated service that reflects the spirit of Italian dining.&nbsp;About the Role&nbsp; At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a Hostess to join our Mercato team for the Season 2026. You will manage guest seating and reservations, delivering a warm and professional welcome while maintaining the lively and approachable atmosphere of our Italian all-day dining experience.&nbsp;What You Will Do&nbsp;<ul><li>Set up the host/hostess stand, review reservation book, and recommend room setup.&nbsp;</li></ul><ul><li>Inspect dining areas and tables prior to opening.&nbsp;</li></ul><ul><li>Develop complete working knowledge of menus, menu ingredients, and daily unavailable items.&nbsp;</li></ul><ul><li>Assign seating according to guest preferences and service standards.&nbsp;</li></ul><ul><li>Maintain station chart and cover count using the Open Table system.&nbsp;</li></ul><ul><li>Handle guests without reservations and lost &amp; found items.&nbsp;</li></ul><ul><li>Answer telephones and take reservations according to Four Seasons standards.&nbsp;</li></ul><ul><li>Anticipate guest needs, respond to inquiries, and ensure satisfaction.&nbsp;</li></ul><ul><li>Collaborate with culinary, stewarding, and housekeeping teams.&nbsp;</li></ul><ul><li>Assist with food &amp; beverage service across all meal periods, events, and in-room dining.&nbsp;</li></ul><ul><li>Ensure safety, hygiene, and emergency procedures are followed.&nbsp;</li></ul><ul><li>Complete other duties or projects as assigned by Outlet Manager or Director of F&amp;B.&nbsp;</li></ul>What You Bring&nbsp;<ul><li>High School Diploma or equivalent experience.&nbsp;</li></ul><ul><li>Applicants must have European Passport or the legal right to work in Greece.&nbsp;</li></ul><ul><li>Previous experience in fine dining or high-volume service is an advantage.&nbsp;</li></ul><ul><li>Strong interpersonal skills, attention to detail, and ability to work in a fast-paced environment.&nbsp;</li></ul><ul><li>Fluency in English; proficiency in Greek is an advantage.&nbsp;</li></ul><ul><li>Food handling and sanitation certification is a plus.&nbsp;</li></ul>What We Offer&nbsp;<ul><li>Competitive Salary and comprehensive Benefits Package.&nbsp;</li></ul><ul><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.&nbsp;</li></ul><ul><li>Ticket Restaurant monthly allowance of €100.&nbsp;</li></ul><ul><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally.&nbsp;</li></ul><ul><li>Employee Recognition Program.&nbsp;</li></ul><ul><li>Opportunities for Global Travel through Task Forces and Transfers.&nbsp;</li></ul><ul><li>Access to Four Seasons global Training &amp; Development programs.&nbsp;</li></ul>Schedule &amp; Hours&nbsp;<ul><li>Summer Seasonal Job – 5 working days per week, with 2 days off.&nbsp;</li></ul><ul><li>Schedule is flexible and may change weekly according to business needs.&nbsp;</li></ul>If you are passionate about delivering exceptional service in a world-class dining environment and want to be part of a highly skilled team, we want to hear from you!&nbsp;

Host/ess - Mercato Restaurant (Seasonal 2026)

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged Spa Receptionist for the Season 2026 (minimum 6 or 7 months contract).What You Will Do<ul><li>Greet all guests who enter the Spa in a warm and welcoming manner using names when known. Offer Spa drinks, cold/warm towels and provide individual assistance and accurate information in an effective and timely manner; offer a special touch when an opportunity is presented.&nbsp;</li><li>Coordinate and handle guest arrival, departure and cashiering tasks in accordance with hotel standards; Provide genuine hospitality and recognition in the work area; adhere to hotel credit policies and procedures.&nbsp;</li><li>Follow impeccable telephone etiquette and department standards. Provide a courteous, professional and warm attitude towards guests, leads, supervisors, managers and co-workers.&nbsp;</li><li>Maintain a relaxing Spa atmosphere with music, lighting, temperature and aroma.&nbsp;</li><li>Organize and schedule guests’ Spa bookings.&nbsp;</li><li>Update guest profiles, preferences and appointments in Spa Software accurately.&nbsp;</li><li>Demonstrate a high degree of product knowledge for both treatments and retail in order to answer questions and upsell relevant treatments and retail products to guests, based on their needs and expected benefits.&nbsp;</li><li>Anticipate guests’ needs and take ownership of guest concerns and requests; act decisively to ensure guest satisfaction; reports all glitches to Manager for further follow up.&nbsp;</li><li>Handle unexpected situations and emergencies in a composed and confident manner and in accordance with hotel policies and procedures.&nbsp;</li><li>Keeps accurate inventory of operating supplies and submits purchase orders to replenish stock in a timely manner.&nbsp;</li></ul>What You Bring<ul><li>Applicants must have European Passport or the legal right to work in Greece.</li><li>Excellent verbal &amp; written communication skills in English are essential.</li><li>Previous experience in a similar role is advantage.</li><li>Proficiency in Greek language is an advantage.</li></ul>What We Offer<ul><li>Competitive Salary and comprehensive Benefits Package.</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant monthly allowance of €100.</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally so you can savour this unforgettable moment just like our guests.</li><li>Employee Recognition Program.&nbsp;</li><li>Opportunities for Global Travel through Task Forces and Transfers</li><li>Access to Four Seasons global Training &amp; Development.</li></ul>Schedule &amp; Hours &nbsp;<ul><li>Summer Seasonal Job - 5 working days per week, with 2 days off.&nbsp;</li><li>Schedule is changing every week according to business needs.</li></ul>

Spa Receptionist (Season 2026)

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly skilled Head Sommelier to join our Pelagos Restaurant and Astron Bar team for the Season 2026 (minimum 6 or 7 months contract). You will design the wine and beverage menus, train and lead the sommeliers team, advise guests, and ensure the highest standards of beverage service throughout our outlets.What You Will Do<ul><li>Design and manage the wine and beverage menus for Pelagos Restaurant, Astron Bar &amp; Lounge, and Aristotle’s.</li><li>Advise and inform guests about wine selections and other beverages in an engaging and knowledgeable manner.</li><li>Train, mentor, and supervise sommeliers and commis on service and sales techniques.</li><li>Collaborate closely with the Restaurant Manager and Head Chef on wine pairing and menu development.</li><li>Maintain high standards of service, hygiene, and presentation.</li><li>Control beverage costs and contribute to financial and operational goals.</li><li>Supervise beverage deliveries, storage, and merchandising.</li><li>Monitor guest feedback and implement action plans to enhance the beverage experience.</li><li>Assist with service across different hotel outlets, events, and in-room dining as required.</li></ul>What You Bring<ul><li>Proven experience as a Sommelier or Head Sommelier in luxury hotels or Michelin-starred restaurants.</li><li>Strong knowledge of wines, spirits, and beverage service standards.</li><li>Leadership and team management skills.</li><li>Excellent communication and interpersonal skills.</li><li>European Passport or legal right to work in Greece.</li><li>Fluency in English; Greek is an advantage.</li></ul>What We Offer<ul><li>Competitive Salary &amp; Benefits, Employee Meals, Bus Transport, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant allowance of €100/month.</li><li>Complimentary nights at Four Seasons Hotels &amp; Resorts globally.</li><li>Employee Recognition Program and access to global Training &amp; Development.</li></ul>Schedule &amp; Hours<ul><li>Summer Seasonal – 5 working days/week, 2 days off. Flexible schedule based on business needs.</li></ul>If you are passionate about wine, leadership, and delivering exceptional beverage experiences in a world-class hospitality environment, we want to hear from you!

Head Sommelier - Pelagos Michelin Star Restaurant & Astron Bar and Lounge (Seasonal 2026) REQ10368033

Our Michelin-starred restaurant, delivering Luca Piscazzi’s Mediterranean cuisine. Refined yet welcoming dining experience where creativity, precision and genuine hospitality come together with sea view settings.&nbsp;About the Role&nbsp; At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged Hostess to join our Pelagos Restaurant team for the Season 2026 (minimum 6 or 7 months contract). You will provide a seamless and elegant guest welcome, ensuring a memorable dining experience that reflects the restaurant’s Michelin-star standards.&nbsp;What You Will Do&nbsp;<ul><li>Set up the host/hostess stand, review reservation book, and recommend room setup.&nbsp;</li></ul><ul><li>Inspect dining areas and tables prior to opening.&nbsp;</li></ul><ul><li>Develop complete working knowledge of menus, menu ingredients, and daily unavailable items.&nbsp;</li></ul><ul><li>Assign seating according to guest preferences and service standards.&nbsp;</li></ul><ul><li>Maintain station chart and cover count using the Open Table system.&nbsp;</li></ul><ul><li>Handle guests without reservations and lost &amp; found items.&nbsp;</li></ul><ul><li>Answer telephones and take reservations according to Four Seasons standards.&nbsp;</li></ul><ul><li>Anticipate guest needs, respond to inquiries, and ensure satisfaction.&nbsp;</li></ul><ul><li>Collaborate with culinary, stewarding, and housekeeping teams.&nbsp;</li></ul><ul><li>Assist with food &amp; beverage service across all meal periods, events, and in-room dining.&nbsp;</li></ul><ul><li>Ensure safety, hygiene, and emergency procedures are followed.&nbsp;</li></ul><ul><li>Complete other duties or projects as assigned by Outlet Manager or Director of F&amp;B.&nbsp;</li></ul>What You Bring&nbsp;<ul><li>High School Diploma or equivalent experience.&nbsp;</li></ul><ul><li>Applicants must have European Passport or the legal right to work in Greece.&nbsp;</li></ul><ul><li>Previous experience in fine dining or high-volume service is an advantage.&nbsp;</li></ul><ul><li>Strong interpersonal skills, attention to detail, and ability to work in a fast-paced environment.&nbsp;</li></ul><ul><li>Fluency in English; proficiency in Greek is an advantage.&nbsp;</li></ul><ul><li>Food handling and sanitation certification is a plus.&nbsp;</li></ul>What We Offer&nbsp;<ul><li>Competitive Salary and comprehensive Benefits Package.&nbsp;</li></ul><ul><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.&nbsp;</li></ul><ul><li>Ticket Restaurant monthly allowance of €100.&nbsp;</li></ul><ul><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally.&nbsp;</li></ul><ul><li>Employee Recognition Program.&nbsp;</li></ul><ul><li>Opportunities for Global Travel through Task Forces and Transfers.&nbsp;</li></ul><ul><li>Access to Four Seasons global Training &amp; Development programs.&nbsp;</li></ul>Schedule &amp; Hours&nbsp;<ul><li>Summer Seasonal Job – 5 working days per week, with 2 days off.&nbsp;</li></ul><ul><li>Schedule is flexible and may change weekly according to business needs.&nbsp;</li></ul>If you are passionate about delivering exceptional service in a world-class dining environment and want to be part of a highly skilled team, we want to hear from you!&nbsp;

Host/ess - Pelagos Restaurant (Seasonal 2026) REQ10363955

Host/ess - Mercato Restaurant (Seasonal 2026) REQ10363956

Deliver personalized and discreet service to guests in the comfort of their rooms and suites. Offer seamless 24-hour dining experiences that combine convenience, privacy, and luxury. Supervise and enhance the overall In-Room Dining operation including Mini Bar and special requests.About the Role At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly motivated In-Room Dining Supervisor to join our team for the Season 2026 (minimum 6 or 7 months contract). Oversee daily In-Room Dining operations, manage staff, and ensure exceptional private dining experiences for our guests.What You Will Do<ul><li>Supervise day-to-day In-Room Dining operations, including Mini Bar and special events.</li><li>Ensure smooth and efficient delivery of food and beverages to guest rooms.</li><li>Monitor staff performance, maintain standards, and provide coaching where necessary.</li><li>Manage daily requisitions for food, beverage, and operational equipment.</li><li>Maintain discipline, organization, and cleanliness of all service areas.</li><li>Conduct regular quality checks on guest service, staff appearance, and Mini Bar operations.</li><li>Make personal contact with VIP, suite, and long-stay guests to ensure exceptional service.</li><li>Collaborate with culinary and F&amp;B teams to meet guest requirements and special requests.</li><li>Assist in training, scheduling, and performance management of In-Room Dining staff.</li><li>Ensure compliance with health, hygiene, and safety standards.</li><li>Support preparation of departmental budgets, goals, and business plans.</li><li>Perform other duties as assigned by the In-Room Dining Manager or Director of Food &amp; Beverage.</li></ul>What You Bring<ul><li>High School Diploma or equivalent experience; hospitality management experience preferred.</li><li>Applicants must have European Passport or the legal right to work in Greece.</li><li>Proven experience in In-Room Dining, hotel dining, or food &amp; beverage supervision.</li><li>Strong leadership, organizational, and interpersonal skills.</li><li>Fluency in English is essential; proficiency in Greek is an advantage.</li><li>Knowledge of food handling and sanitation regulations is a plus.</li></ul>What We Offer<ul><li>Competitive Salary and comprehensive Benefits Package.</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant monthly allowance of €100.</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally.</li><li>Employee Recognition Program.</li><li>Opportunities for Global Travel through Task Forces and Transfers.</li><li>Access to Four Seasons global Training &amp; Development programs.</li></ul>Schedule &amp; Hours Summer Seasonal Job – 5 working days per week, with 2 days off. Schedule is flexible and may change weekly according to business needs.If you are passionate about leading a high-performing In-Room Dining team and delivering exceptional private dining experiences in a world-class environment, we want to hear from you!

In Room Dining Supervisor (Seasonal 2026) REQ10366420

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged Digital Concierge Agent for the Season 2026 (minimum 6-7 months contract).What You Will Do<ul><li>Manage guest inquiries and requests via email, chat, and other digital Four Seasons Platforms to ensure personalized service and seamless experience.&nbsp;</li><li>Serve as the primary point of contact for guests using the resort’s app, including providing real- time assistance with bookings, recommendations, and updates.&nbsp;</li><li>Coordinate dining, spa, and activity reservations for guests through digital platforms, ensuring timely confirmations and smooth scheduling.&nbsp;</li><li>Ensure accurate logging of guest requests in the resort's digital systems.&nbsp;</li><li>Communicate with vendors and partners following established guidelines and procedures to ensure seamless coordination of arrangements.&nbsp;</li><li>Handle emails and chat messages with a strategic approach, ensuring all correspondence is organized, tracked and documented at all times.&nbsp;</li><li>Leverage guest profiles and preferences to anticipate needs and customize recommendations for their stay.&nbsp;</li><li>Identify opportunities to promote resort services, upgrades, or experiences through engaging and persuasive digital communication.&nbsp;</li><li>Proactively address any digital service issues or guest concerns with efficiency and professionalism, ensuring guest satisfaction.&nbsp;</li><li>Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibitions, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests. Is knowledgeable about transportation options within the city as well as all air and rail transportation options.&nbsp;</li><li>Stay informed regarding new restaurant openings, popular dining spots and local attractions to offer expert recommendations.&nbsp;</li></ul>What You Bring<ul><li>A High School Diploma or Bachelor’s Degree is required.</li><li>Applicants must have European Passport or the legal right to work in Greece.</li><li>Fluency in English is essential. Proficiency in Greek is an advantage.</li><li>Previous experience in a similar role is an advantage.</li></ul>What We Offer<ul><li>Competitive Salary and comprehensive Benefits Package.</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant monthly allowance of €100.</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally so you can savour this unforgettable moment just like our guests.</li><li>Employee Recognition Program.&nbsp;</li><li>Opportunities for Global Travel through Task Forces and Transfers</li><li>Access to Four Seasons global Training &amp; Development.</li></ul>Schedule &amp; Hours &nbsp;<ul><li>Summer Seasonal Job - 5 working days per week, with 2 days off.&nbsp;</li><li>Schedule is changing every week according to business needs.</li></ul>If you're ready to be part of a season filled with growth, camaraderie, and unforgettable experiences, we want to hear from you!&nbsp;

Digital Concierge Agent (Season 2026) REQ10363718

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged Spa Housekeeping Attendant for the Season 2026 (minimum 6 or 7 months contract).What You Will Do<ul><li>Ensure the Spa facilities are properly open in the morning and closed down and all procedures followed.&nbsp;&nbsp;</li><li>Set-up and maintain all spa facilities including the hydrotherapy zone, refreshment areas, locker rooms, fitness rooms, pre and post-treatment lounges and any other location as indicated by the Spa Management.&nbsp;</li><li>Maintain cleanliness, set-ups and spa standards in the locker rooms, work out areas, tennis and other assigned Spa areas. Ensure all decorations within the Spa always look fresh and to standard.&nbsp;</li><li>Ensure the hydrotherapy zone and pools meet health, safety and hygiene requirements through accurate cleaning and chemical treatments. Monitor water quality and report any unacceptable variance to the Spa management or Engineering department, as appropriate. Report equipment malfunctions promptly and accurately. Work closely with the Engineering department to administer preventative maintenance procedures and to limit equipment down time by ensuring proper care and use.&nbsp;</li><li>Issue, stock and order towels, robes, swimsuits, toiletries, juices, fruits and other items or amenities needed in the areas to provide guests with a level of service in keeping with standards.&nbsp;&nbsp;</li><li>Keep the linen and inventory room well organized and tidy.&nbsp;</li><li>Retrieve and fold bath towels, cold and warm towels and other Spa linen as required by Spa management.&nbsp;&nbsp;</li><li>Collect all soiled linen and terry from hampers and floors and deliver to laundry.&nbsp;</li><li>Clean and stock waiting area as well as back and preparation rooms.&nbsp;</li><li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; report guests’ complaints; assist in all inquiries in connection with spa services.&nbsp;</li></ul>What You Bring<ul><li>Applicants must have European Passport or the legal right to work in Greece.</li><li>Very Good verbal communication skills in English are essential.</li></ul>What We Offer<ul><li>Competitive Salary and comprehensive Benefits Package.</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant monthly allowance of €100.</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally so you can savour this unforgettable moment just like our guests.</li><li>Employee Recognition Program.&nbsp;</li><li>Opportunities for Global Travel through Task Forces and Transfers</li><li>Access to Four Seasons global Training &amp; Development.</li></ul>Schedule &amp; Hours &nbsp;<ul><li>Summer Seasonal Job - 5 working days per week, with 2 days off.&nbsp;</li><li>Schedule is changing every week according to business needs.</li></ul>If you're ready to be part of a season filled with growth, camaraderie, and unforgettable experiences, we want to hear from you!&nbsp;

Spa Housekeeping Attendant (Seasonal 2026) REQ10363864

Digital Concierge Agent (Season 2026)

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged Front Office Supervisor for the Season 2026 (minimum 6 or 7 months contract).What You Will Do<ul><li>Maintain complete knowledge at all times of: All hotel features/services, hours of operation. History of the building, all room types, numbers, layout, decor, appointments and location. All room rates, special packages and promotions. Daily house count and expected arrivals/departures, room availability status for any given day and scheduled daily group activities / VIP’s and all Residence types and features.</li><li>Perform any reasonable task as requested by management.</li><li>Coordinate with relevant associates and department to create a memorable arrival experience.</li><li>Checks in guest in an efficient and friendly manner.</li><li>Checks out guest at end of stay. Ascertains guest satisfaction.</li><li>To offer assistance with hotel room orientation in line with Four Seasons standards and Leading Quality Assurance Standards in a warm friendly manner while using the guest name.</li><li>Have a thorough knowledge of the Front Office systems &amp; processes, such as Opera, Visionline, HotSoS, Key, Mobile App, Mobile key.</li><li>Monitor Arrivals, Departures, Room Extensions, Late check outs, Queue rooms, etc. and communicate them accordingly.&nbsp;</li><li>Have an in-depth knowledge of all our room products in order to perform room assignment.</li><li>Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained.</li><li>Daily tasks to include blocking the house, managing queue rooms and communication related to queue rooms, managing traces as well as late check out and early check in requests</li><li>Ensure the hotel is set up for success by appropriately blocking guestrooms and balancing room types to enhance revenue opportunities</li><li>Ensure inventory across Property Management System (Opera) is in balance and take corrective action in the event of variances</li><li>Block VIPs into upgraded room types while allocating the proper number of rooms to be reserved for upgrades performed by the front desk that generate revenue</li><li>Assigne all Suite reservations 3 month in advance</li><li>Manage Out of Order and Out of Service room’s inventory, following up with departments such as Housekeeping, Engineering, and Front Desk and updating Revenue Management team</li><li>Handle guest concerns, special requests, and complaints promptly and effectively, turning challenges into service recovery opportunities.</li><li>Monitor upcoming arrivals and departures to ensure proper room allocation and guest preferences are anticipated.</li></ul>What You Bring<ul><li>Bachelor’s Degree is required.</li><li>Applicants must have European Passport or the legal right to work in Greece.</li><li>Fluency in English is essential. Proficiency in Greek is an advantage.</li><li>Previous experience in a similar role is required.</li></ul>What We Offer<ul><li>Competitive Salary and comprehensive Benefits Package.</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant monthly allowance of €100.</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally so you can savour this unforgettable moment just like our guests.</li><li>Employee Recognition Program.&nbsp;</li><li>Opportunities for Global Travel through Task Forces and Transfers</li><li>Access to Four Seasons global Training &amp; Development.</li></ul>Schedule &amp; Hours &nbsp;<ul><li>Summer Seasonal Job - 5 working days per week, with 2 days off.&nbsp;</li><li>Schedule is changing every week according to business needs.</li></ul>If you're ready to be part of a season filled with growth, camaraderie, and unforgettable experiences, we want to hear from you!&nbsp;

Front Office Supervisor (Season 2026) REQ10363727

We’re looking for an experienced, execution-driven Operations Excellence Director to own the end-to-end excellence agenda for Service Operations. You will set the multi-year roadmap and lead cross-functional execution across cost &amp; policy governance (refunds/compensation), fraud strategy, process and automation, experience analytics, data infrastructure &amp; insights, and workforce/BPO partnership strategy—improving customer/vendor/rider experience while protecting unit economics and reducing operational risk.What you’ll be doing Business Processes &amp; Automations<ul><li>Own Service Ops process excellence: end-to-end SOPs, escalation frameworks, quality loops, and process documentation standards.</li><li>Manage the tools, systems, and integrations used by Service Ops, ensuring they are effective, scalable, and reliable.</li><li>Own Help Center flows and self-serve process optimization in partnership with Product/UX/Content.</li><li>Lead automation initiatives (workflow, routing, templates/macros, AI/assist tooling where relevant) with clear ROI.</li></ul>Experience Analytics<ul><li>Lead analysis of user, vendor, and rider experience, identifying pain points and translating insights into prioritized initiatives.</li><li>Drive cross-functional programs (Ops, Product, Commercial, CX, Logistics) to improve experience and reduce contacts.</li><li>Build a clear voice-of-customer / voice-of-operations mechanism (themes, root causes, decision logs).</li></ul>Fraud Management<ul><li>Own and continuously optimize compensation and refund policies, including governance, thresholds, approvals, and auditability.</li><li>Manage the Service Ops P&amp;L levers linked to refunds/compensation (e.g., incidence reduction, partner chargebacks/recoveries, adherence gaps).</li><li>Define and execute the fraud strategy: detect, prevent, investigate, and close policy/tool gaps that enable abuse.</li><li>Partner closely with Legal, Risk, Finance, Product, and Ops to ensure policies are fair, compliant, and economically sound.</li></ul>Service Operations Data &amp; Analytics<ul><li>Own the Service Ops data infrastructure and reporting layer: dashboards, pipelines, metric definitions, and business logic governance.</li><li>Ensure data is trusted and usable (single source of truth, consistent KPIs, strong QA and documentation).</li><li>Provide insights and decision support for Service Ops leadership, including forecasting inputs, efficiency deep-dives, and performance narratives.</li></ul>Workforce &amp; BPO Partnerships Strategy<ul><li>Own the in-house vs BPO split strategy and the operating model behind it.</li><li>Lead BPO vendor performance management, contract renewals, pricing negotiations, onboarding of new vendors (incl. procurement process), and regular BPO business reviews.</li><li>Ensure BPOs operate as a seamless extension of in-house teams (SOPs, quality standards, coaching, governance, escalation, knowledge management).</li></ul>Leadership &amp; people management<ul><li>Lead multiple teams through managers, building a high-performing culture with strong accountability.</li><li>Set clear priorities, operating rhythms (QBRs/MBRs), and performance standards across all sub-pillars.</li><li>Develop talent: succession planning, capability building (analytics, process excellence, vendor management, fraud/risk), and strong stakeholder presence.</li></ul> What you need to be successful <ul><li>10+ years in Operations Excellence / Service Operations / Process Excellence / Strategy &amp; Ops (high-volume environments preferred).</li><li>Proven ownership of cost levers: refunds/compensation governance, leakage reduction, productivity, savings delivery.</li><li>Strong process excellence toolkit: SOP governance, process redesign, continuous improvement methods.</li><li>Tooling &amp; automation: systems ownership, integrations, Help Center/self-serve optimization.</li><li>Data &amp; analytics fluency: KPI design, dashboard requirements, metric governance, data quality.</li><li>BPO/vendor management: pricing/commercials, SLAs, QBRs, onboarding, negotiations.</li><li>Strong Microsoft Office skills (Excel, PowerPoint, Outlook).</li><li>Exceptional communication (written, verbal, presentations).</li><li>Strategic prioritization and structured problem-solving; strong judgment and ownership.</li><li>Senior stakeholder influence and cross-functional leadership.</li><li>People leadership: coaching, accountability, talent development.</li><li>Comfort with ambiguity and fast-paced, scaling environments; collaborative and hands-on.</li></ul>Nice to have<ul><li>Project Management certification, such as Prince PMI 2.</li><li>Fraud/risk program exposure in a digital marketplace environment.</li><li>Experience with Help Center / self-serve strategy and contact-deflection programs.</li><li>Familiarity with modern CX tooling ecosystems (CRM/ticketing, QA, knowledge base, workforce tools, BI stack).</li></ul>

Operations Excellence Director

Your role as a&nbsp;Senior&nbsp;Auditor will focus on the delivery of client engagements, by understanding objectives for clients and Deloitte, aligning your own work to objectives and setting personal priorities, teaming with others across businesses and borders and taking accountability for your own and the team’s results. In this role, you will build relationships and exercise your communication skills in order to positively influence your peers and other stakeholders. You will commit to personal learning and development by actively seeking opportunities for growth, you will share knowledge and experience with others, and act as a strong brand ambassador, embracing our purpose and values in order to put these into practice in your professional life.During your tenure as a&nbsp;Senior Auditor, you will demonstrate and develop the ability to:<ul><li>Identify and embrace our purpose and values and put this into practice in your professional life</li><li>Develop self by actively seeking for growth and share knowledge and experiences with the other members of the team</li><li>Seek for opportunities to challenge yourself and team with others</li><li>Understand objectives for clients and for Deloitte and align your work and objectives toward them</li><li>Build good relationships and communicate effectively&nbsp;</li></ul>&nbsp;#WinningRequirementsSpecifically, candidates should possess the following attributes:<ul><li>A minimum of 2-4 years of solid work experience in Audit</li><li>Holders or in the final stage (please indicate in the CV number of remaining modules) of acquiring a professional qualification (SOEL, JES, ACCA, ACA)</li><li>Strong technical and auditing skills, with good knowledge of IFRS</li><li>Very good knowledge of MS Office and good knowledge of auditing software such as ACL</li><li>Use of technology and innovation tools in auditing practice</li><li>University Degree in: Accounting / Auditing / Finance / Economics / Business Administration and a Postgraduate Qualification in a relevant area. Other academic background with quantitative skills and relevant experience will also be considered as a strong asset</li><li>Excellent oral and written communication skills in both Greek and English (Proficiency)</li><li>Ability to work under pressure and maintain a professional demeanor</li><li>High level of discretion for confidential work and information</li><li>Strong organizational skills</li><li>Excellent interpersonal and supervisory skills and ability to motivate and lead and capacity to work effectively within a team</li><li>Military obligations fulfilled for male candidates</li></ul>&nbsp;#AboutAuditOur Audit practice delivers to clients audit assurance and advisory services of the highest quality. We cover a wide range of industries and markets, from financial services in multinational corporations to smaller, owner-managed businesses. As the commercial world grows ever more fiercely regulated, the role of corporate auditor is now spot-lit as never before. Our distinctive audit approach and investment in technology enables our Audit team to deliver seamless global accounting and auditing services. We are forward thinking, risk focused, and insights based.&nbsp;#AboutDeloitteOur ServicesDeloitte offers integrated services that include Audit and Assurance, Consulting, Financial Advisory, Risk Advisory, Tax and Legal. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world. We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.&nbsp;Our PurposeWe are led by a purpose, to make an impact that matters with clients, people and society. This purpose defines who we are and what we stand for. It's not about being the biggest. It’s about being the first choice for the largest and most influential clients, and the first choice for the best talent.&nbsp;Our ValuesAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism. We value difference, with respect at the heart of our inclusive culture.&nbsp;Our Talent ExperienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the center of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day.&nbsp;Build your legacy with us. Aim higher: join Deloitte now!&nbsp;Deloitte is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. Knowing that people work best in different ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated.&nbsp;All applications will be considered without distinction, in accordance with our values and in line with our inclusive culture.&nbsp;If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment processPlease, visit our&nbsp;website&nbsp;for more information.&nbsp;This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants. Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. (“DCM”) countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see www.deloitte.com/ about to learn more. DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms. Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 411,000 people make an impact that matters at www.deloitte.com. This communication contains general information only, and Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, is not, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte organization shall be responsible for any loss whatsoever sustained by any person who relies on this communication. Deloitte organization refers to Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities collectively.© 2024 For more information contact Deloitte Central Mediterranean.

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operations excellence director

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senior auditor - audit

Deloitte

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