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As a Remote Retail Technical Support Agent, you will quickly resolving store agents' technical issues. From infrastructure and operations to equipment, they provide swift, effective solutions or escalate as needed, ensuring smooth store operations every time.&nbsp;What your day to day will include:• &nbsp; &nbsp;Handling incoming technical requests from Allwyn stores&nbsp; • &nbsp; &nbsp;Resolving issues following specific processes and methodologies • &nbsp; &nbsp;Researching unresolved issues before escalation • &nbsp; &nbsp;Assessing ticket criticality and escalating complex cases • &nbsp; &nbsp;Building effective relationships with agents&nbsp; • &nbsp; &nbsp;Recording incidents and resolutions, providing data to internal teams • &nbsp; &nbsp;Updating the ticketing system with tickets and resolutions • &nbsp; &nbsp;Following up on escalated tickets with technicians or internal teams • &nbsp; &nbsp;Handling equipment deployment, commissioning, decommissioning, relocation, and site readiness validation&nbsp;What you’ll bring:• &nbsp; &nbsp;BSc in Information Systems, Computer Science, Business Administration or other related fields• &nbsp; &nbsp;1+ years of proven experience and familiarity with similar position in Technical Support • &nbsp; &nbsp;Hands on experience in technical issues resolution&nbsp; • &nbsp; &nbsp;Customer service culture • &nbsp; &nbsp;Excellent problem-solving and communication skills • &nbsp; &nbsp;Knowledge of Call Center equipment/software programs • &nbsp; &nbsp;Strong organizational, planning and reporting skills &nbsp; • &nbsp; &nbsp;Excellent MS Office knowledge&nbsp; • &nbsp; &nbsp;Excellent command of the English language (written and oral)&nbsp;What’s&nbsp;in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

Remote Retail Technical Support Agent Band_Employee (3952)

We’re looking for a Technical Project Manager to join our Technology &amp; Digital Team and drive the success of our Lotteries, Passives, and VLTs products. In this role, you'll bridge business needs and technical solutions, manage third-party integrations, and coordinate resources to ensure successful project delivery. Your day to day will include:<ul><li>Clarifying and translating business needs into technical specifications (SoW) and business analysis artifacts (e.g., data flows, user stories, workflows)</li><li>Collaborating with Technology stakeholders to define the most suitable solutions, project scope, and plans according to technology standards</li><li>Recommending new features, optimizations, and integrations of existing systems to enhance efficiency</li><li>Identifying and communicating scope/quality risks within the project stream</li><li>Acting as a liaison between Technology, Business, and vendors, facilitating communication and issue resolution</li><li>Reviewing project deliverables, supporting testing cycles, and ensuring compliance with requirements</li><li>Designing and configuring small-scale improvements, reports, and integration points for existing systems or applications</li><li>Monitoring system efficiency, escalating risks, and coordinating maintenance and troubleshooting</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Computer Science or Information Technology or equivalent STEM. MSc in relevant topic is desirable</li><li>6+ years’ experience in business or functional analysis for large scale technology projects in complex business environments</li><li>Experience in Project Management and/or Solution Design is desirable</li><li>Understanding of Lottery/Gaming/Betting/Casinos, Passive/Scratch systems and business concepts would be an advantage</li><li>Hands-on experience in business analysis methodologies and all phases of the software development lifecycle</li><li>Experience in designing application integrations</li><li>CBAP/CCBA or PMI-PBA certifications would be a plus&nbsp;</li><li>Excellent analytical, organizational and time management skills</li><li>Innovative thinking and flexibility/ adaptability to changing requirements and priorities</li><li>Strong communication skills and customer focus</li><li>High achiever and results oriented mentality</li><li>Teamwork and cooperation</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Technical Project Manager (3711)

As a Senior Database Administrator (DBA), you will be leading the&nbsp; database management strategies, ensuring exceptional levels of performance and security. Your focus will be on providing technical direction and spearheading the development of advanced solutions.&nbsp;Your Responsibilities:<ul><li>Guiding the Way: Utilize your expertise to guide our team towards effective database management strategies that align with our company's goals and values.</li><li>Managing Databases: Take charge of installing, configuring, and maintaining complex database systems in various environments, ensuring they run smoothly whether they're On-Premises, in the Cloud, or Hybrid.</li><li>Boosting Performance: Lead efforts to optimize performance by fine-tuning operations, improving queries, and ensuring our database operations can scale effectively.</li><li>Ensuring Security and Compliance: Uphold strong security measures to protect our data and ensure compliance with regulatory standards like GDPR and the esteemed WLA Responsible Gaming Framework Certification.</li><li>Supporting and Mentoring: Take on the role of mentor for the team members, offering guidance, sharing your technical knowledge, and nurturing an environment of ongoing learning and growth.</li><li>Collaborating with Stakeholders: Work closely with teams across the organization, such as Software Development, Infrastructure, and Quality Assurance, to achieve impactful business outcomes through seamless collaboration.</li></ul>Job requirementsYour Qualifications:<ul><li>Extensive Experience: Bring at least six (6) years of hands-on experience in database administration, with a focus on enterprise-level deployments and mission-critical systems.</li><li>Specialization: Mastery in MySQL or Oracle RDBMS, complemented by desirable proficiency in other databases including PostgreSQL, MongoDB, MS SQL Server, and more</li><li>&nbsp;Cloud Experience: Familiarity with Azure and AWS database ecosystems, including managed services (e.g., RDS, Azure SQL), and an understanding of how to design for scalability, resilience, and performance in cloud and hybrid setups</li><li>Influence Opportunity: Demonstrate leadership prowess, spearheading technical projects, mentoring team members, and influencing strategic direction.</li><li>Automation Mindset: Fluent in scripting and automation tools (e.g., Bash, Python, Ansible), committed to championing Infrastructure as Code (IaC) principles.</li><li>Stellar Communication: Convey complex technical concepts to diverse stakeholders with clarity and confidence.</li><li>Lifelong Learning: Embrace a passion for continuous learning and growth, staying abreast of emerging technologies and industry best practices.</li></ul>Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Senior Database Administrator

Are you a Java Developer looking for an opportunity to work with modern technologies and microservices? Do you thrive in a dynamic environment that fosters innovation and technical excellence? If so, we invite you to join our team!What you’ll be doing:<ul><li>Contributing to the development and evolution of critical backend systems that support our applications and services.</li><li>Developing and maintaining web applications in a microservices environment.</li><li>Writing clean, efficient, and well-documented code.</li><li>Collaborating with the team to analyze requirements and design solutions.</li><li>Supporting internal and external customers when needed.</li><li>Keeping up with the latest technologies and best practices.</li></ul>Job requirements&nbsp;What we’re looking for:<ul><li>Degree in Computer Science, Software Engineering, or a related field.</li><li>3+ years of experience in Java development.</li><li>We work with Java 17 and are migrating to Java 21 – so you’ll have the opportunity to work with the latest technologies!</li><li>Experience with Spring Boot (currently using 2.6).</li><li>Understanding of RESTful APIs and microservices architecture.</li><li>Knowledge of multithreading programming and testing frameworks (JUnit).</li><li>Experience with databases (MySQL) and ORM frameworks (Hibernate).</li><li>Familiarity with Source Control (GIT, SVN) and Build Tools (Maven).</li><li>Knowledge or experience with Kubernetes, Docker, and Kafka.</li><li>Team player with strong problem-solving skills!</li></ul>About Us: INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Java Developer-Lottery Solutions

Bally’s Intralot is looking for a Presales &amp; Bidding Specialist within our Presales &amp; Bidding team. Your role will be to craft high quality, compelling and compliant bid responses that clearly present our Company’s value proposition. You will transform complex technical and business information into structured, persuasive proposals that effectively align with customer requirements and evaluation criteria.Key Responsibilities<ul><li>Involved in the bid preparation process for selected accounts, ensuring responses are well-structured, accurate, and aligned with customer specifications.</li><li>Develop persuasive content for RFPs/ RFIs ensuring compliance with customer requirements and highlighting company’s value proposition with the goal of securing winning bids.</li><li>Support bid managers in coordinating contributions from a variety of functions and teams including sales/account management, marketing, product management, finance, legal and technical teams, as well as subcontractors and other 3rd parties</li><li>Maintain and enhance the proposal content library, by re-writing/ editing proposal responses, re-working on existing content or writing additional content to address new customer needs etc.</li><li>Develop and maintain domain expertise in relevant industry-related fields (i.e. gaming platforms, player account management, infrastructure and telecoms, implementation services, operational services).</li></ul>&nbsp;Job requirements<ul><li>Bachelor’s degree in IT, Computer Engineering, Computer Science, Informatics or related field (Master’s preferred).</li><li>1-3 years of experience in bid writing, proposal development, or technical writing within a presales or bidding environment.</li><li>Familiarity with public procurement processes and compliance frameworks.</li><li>Understanding of hardware &amp; software procurement, system architectures, and IT solutions.</li><li>Strong writing and editing skills, with the ability to structure complex information into clear, persuasive proposals.</li><li>Detail-oriented, organized and able to manage multiple deadlines under pressure.</li><li>Fluency in Greek &amp; English, both written and spoken.&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.</li></ul>

Pre Sales and Bidding Specialist

We are searching for a Senior Delivery Manager to lead pre-sales and oversee the delivery of intricate, large-scale programs within the energy sector.This role is focused on driving modernization and digital transformation by implementing both commercial and enterprise software solutions. The ideal candidate will have substantial experience in delivery management, a history of managing multi-stream projects, and the ability to thrive in multi-vendor environments. The preferred location for this position is Athens or nearby areas.Responsibilities<ul><li>Supervise all phases of program delivery, ensuring alignment with strategic objectives, timelines, and financial targets</li><li>Direct pre-sales activities, including solution design, cost estimation, and direct client interaction</li><li>Cultivate and maintain strong relationships with stakeholders at all levels, including executive leadership, to ensure clear communication and alignment</li><li>Manage delivery governance, risk assessment, and escalation processes across multiple programs</li><li>Collaborate with third-party vendors to ensure seamless integration of external solutions</li><li>Lead digital transformation and modernization initiatives within the energy sector</li><li>Maintain high standards for project execution, monitor key performance indicators, and promote continuous improvement</li><li>Mentor and guide delivery teams, fostering a culture of accountability and excellence</li><li>Oversee financial aspects of programs, including budgeting, forecasting, and profit and loss management</li></ul>Requirements<ul><li>At least 10 years of progressive IT experience, with a minimum of 5 years in a senior delivery, program, or architecture leadership role</li><li>Participation in at least 8 major projects or experience launching 2 or more products or significant product features to market</li><li>Demonstrated ability to deliver large-scale, enterprise programs with multiple workstreams, teams of 40+ FTEs, and multi-year timelines</li><li>Proven leadership in complex programs within the energy sector, including Oil &amp; Gas, Renewable Energy, or Utilities</li><li>Strong background in pre-sales activities, including RFP/RFI management, solution development, estimation, and client presentations</li><li>Experience managing large, multi-vendor project environments</li><li>In-depth knowledge of project management methodologies such as PMI, PRINCE2, and Agile frameworks</li><li>Advanced stakeholder management skills, especially with executive-level engagement</li><li>Educational background in mechanical, electrical, or industrial engineering is highly valued</li><li>Fluency in Greek at B2+ level</li><li>Excellent written and spoken English at C1 business level, with strong presentation skills</li></ul>Nice to have<ul><li>Certifications in product management or delivery management</li></ul>We offer/Benefits<ul><li>International projects with top brands</li><li>Work with global teams of highly skilled, diverse peers</li><li>Healthcare benefits</li><li>Employee financial programs</li><li>Paid time off and sick leave</li><li>Upskilling, reskilling and certification courses</li><li>Unlimited access to the LinkedIn Learning library and 22,000+ courses</li><li>Global career opportunities</li><li>Volunteer and community involvement opportunities</li><li>EPAM Employee Groups</li><li>Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn</li></ul>

Senior Delivery Manager

We are looking for a Senior Delivery Manager to take charge of pre-sales and oversee the execution of complex, large-scale programs in the energy sector.This position is dedicated to advancing modernization and digital transformation through the deployment of both commercial and enterprise software solutions. The successful candidate will bring extensive experience in delivery management, a track record of handling multi-stream projects, and the ability to work effectively in multi-vendor environments. The preferred location for this role is Athens or the surrounding region.Responsibilities<ul><li>Manage every stage of program delivery, ensuring projects meet strategic goals, deadlines, and budget requirements</li><li>Lead pre-sales initiatives, including solution planning, cost estimation, and direct engagement with clients</li><li>Build and maintain strong relationships with stakeholders at all levels, including executive leadership, to ensure alignment and effective communication</li><li>Oversee delivery governance, risk management, and escalation procedures across all programs</li><li>Work closely with third-party vendors to guarantee smooth integration of external solutions</li><li>Drive digital transformation and modernization efforts within the energy industry</li><li>Uphold high standards for project delivery, track performance metrics, and encourage ongoing improvement</li><li>Mentor and support delivery teams, promoting a culture of responsibility and high achievement</li><li>Oversee financial management of programs, including budgeting, forecasting, and profit and loss accountability</li></ul>Requirements<ul><li>Minimum 10 years of progressive experience in IT, with at least 5 years in a senior delivery, program, or architecture leadership position</li><li>Involvement in at least 8 major projects or experience launching 2 or more products or significant product features to market</li><li>Proven ability to deliver large-scale, enterprise-level programs with multiple workstreams, teams of 40+ FTEs, and multi-year durations</li><li>Demonstrated leadership in complex programs within the energy sector, such as Oil &amp; Gas, Renewable Energy, or Utilities</li><li>Strong experience in pre-sales activities, including RFP/RFI processes, solution development, estimation, and client presentations</li><li>Background in managing large, multi-vendor project environments</li><li>Deep understanding of project management methodologies, including PMI, PRINCE2, and Agile frameworks</li><li>Advanced skills in stakeholder management, particularly with executive-level stakeholders</li><li>Educational background in mechanical, electrical, or industrial engineering is highly valued</li><li>Proficiency in Greek at B2+ level</li><li>Excellent written and spoken English at C1 business level, with strong presentation skills</li></ul>Nice to have<ul><li>Certifications in product management or delivery management</li></ul>We offer/Benefits<ul><li>International projects with top brands</li><li>Work with global teams of highly skilled, diverse peers</li><li>Healthcare benefits</li><li>Employee financial programs</li><li>Paid time off and sick leave</li><li>Upskilling, reskilling and certification courses</li><li>Unlimited access to the LinkedIn Learning library and 22,000+ courses</li><li>Global career opportunities</li><li>Volunteer and community involvement opportunities</li><li>EPAM Employee Groups</li><li>Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn</li></ul>

INTRALOT is looking for a Pre-Sales &amp; Bidding Manager to drive the development of high-quality, competitive, and compliant bid responses. In this role, you will be responsible for managing the end-to-end bidding process, ensuring alignment with customer requirements and industry regulations. You will collaborate with technical and business teams to deliver structured proposals that effectively present INTRALOT’s value proposition.&nbsp;Key Responsibilities<ul><li>Manage the full bid lifecycle, from qualification and proposal development to submission and contract negotiations.</li><li>Analyze RFPs and bid requirements, ensuring compliance and technical feasibility.</li><li>Develop structured, compelling proposals, integrating technical and commercial content.</li><li>Coordinate inputs from multiple teams, including Sales, Marketing, Product, Finance, Legal, and Technical experts.</li><li>Maintain and enhance the proposal content database, ensuring accuracy and efficiency.</li><li>Monitor industry trends in Lottery &amp; Gaming, including gaming platforms, PAM, networks, and system architectures.</li><li>Support sales pipeline management, identifying and tracking business opportunities.</li></ul>Job requirementsWhat You Bring<ul><li>Bachelor’s degree in IT, Computer Engineering, Computer Science, Informatics or related field (Master’s preferred).</li><li>5-7 years of experience in Bid Management, Technical Writing or Pre-Sales</li><li>Familiarity with public procurement processes, government tenders, and compliance frameworks.</li><li>Understanding of hardware &amp; software procurement, system architectures, and IT solutions.</li><li>Strong analytical and communication skills, with the ability to structure complex information into clear, persuasive proposals.</li><li>Fluency in Greek &amp; English, both written and spoken.</li><li>Detail-oriented mindset, with the ability to manage multiple projects under strict deadlines.</li></ul>&nbsp;About Us: INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 40 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.&nbsp;

Pre Sales and Bidding Manager

As a FinOps Specialist, you will join the IT Cost Management Domain of Alpha Bank and be responsible for overseeing the entire IT budget, taking into account actual performance, historical expenditures, estimated expenses, and income. &nbsp;What you will be doing<ul><li>Analyzes capital and operating expenses related requests and prepares the necessary documentation for the relevant proposals for approval.</li><li>Records the cost components in the system (projects, cost categories, related costs, cost drivers, etc.).</li><li>Monitors assets evolution and relevant depreciation, produces relevant reports, receives feedback on assets useful life.</li><li>Implements relevant actions (e.g., useful life extension or asset impairment) in cooperation with relevant stakeholders (e.g., system owner, Accounting, business).&nbsp;</li><li>Prepares cost reports to monitor progress, productivity, efficiency and results of activities related to cost categories under responsibility.</li><li>Monitors actual costs vs approved budget and reports on potential deviations.</li><li>Analyzes and reports large raw datasets.</li><li>Communicates findings and potential solutions clearly and concisely to supervisor, the team and other stakeholders.</li><li>Assists in the design, implementation and maintenance of the chargeback model (data feeds, cost components, allocation rules and drivers etc.).</li><li>Identifies opportunities in terms of cost optimization.</li></ul>What you need to have<ul><li>Bachelor’s degree in Finance, Engineering, Computer Science or other relevant field.</li><li>Master’s degree in Finance, Economics or a related field will be considered a plus.</li><li>At least 5 years of relevant experience in financial markets business and in computer systems.</li><li>Strong financial understanding with solid knowledge of budgeting, accounting and reporting principles.</li><li>Analytical thinking and business acumen to evaluate financial performance and support effective decision-making.</li><li>Excellent communication, collaboration, and problem-solving skills, with high learning agility in dynamic, cross-functional environments.</li></ul>What we offerIt’s all about our people. At Alpha Bank, you will enjoy:<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>

FinOps Specialist

We are looking for a highly experienced&nbsp;SAP Principal Architect&nbsp;to lead the design and evolution of SAP solutions within&nbsp;Vodafone Greece. This role will focus on aligning SAP architecture with telecom business processes such as order-to-cash, billing, customer management, and service delivery, while supporting large-scale digital transformation initiatives.&nbsp;You will&nbsp;operate&nbsp;across multiple teams, influencing system design, improving engineering practices, and ensuring our platforms can evolve with growing business needs. This is a hands-on leadership role that balances high-level architectural thinking with pragmatic execution.&nbsp;More specifically you will:&nbsp;<ul><li>Define and drive the SAP architecture strategy aligned with&nbsp;Vodafone’s&nbsp;business goals&nbsp;&nbsp;</li><li>Lead system design discussions and drive best practices&nbsp;across SAP platforms&nbsp;</li><li>Ensure seamless integration between SAP and telecom systems (e.g., CRM, billing, mediation, network systems)&nbsp;&nbsp;</li><li>Provide architectural governance, standards, and best practices across all SAP initiatives&nbsp;&nbsp;</li><li>Support transformation programs including S/4HANA migration and system modernization&nbsp;&nbsp;</li><li>Collaborate with business stakeholders to translate telecom requirements into scalable SAP solutions&nbsp;&nbsp;</li><li>Lead integration strategies using APIs, middleware, and cloud platforms&nbsp;&nbsp;</li><li>Mentor technical and functional teams, ensuring high-quality delivery&nbsp;&nbsp;</li><li>Ensure compliance with data governance, security, and regulatory requirements relevant to telecom</li><li>Communicate with project teams throughout all project stages&nbsp;</li></ul>Who you are<ul><li>Computer Science or Engineering background&nbsp;</li><li>8+ years of SAP experience, including 3–5 years in a senior architecture role&nbsp;</li><li>Strong experience with SAP ECC, SAP S/4HANA and enterprise architecture&nbsp;&nbsp;</li><li>Proven experience in telecom environments (operators, service providers, or vendors)&nbsp;&nbsp;</li><li>Deep understanding of telecom business processes (billing, charging, subscriptions, customer lifecycle)&nbsp;&nbsp;</li><li>Experience integrating SAP with telecom platforms (e.g., BSS/OSS systems)&nbsp;&nbsp;</li><li>Strong knowledge of SAP modules such as FICO, SD, MM, and their telecom applications&nbsp;&nbsp;</li><li>Experience with integration technologies (middleware, APIs, cloud services)&nbsp;&nbsp;</li><li>Excellent communication and stakeholder management skills&nbsp;</li><li>Working experience in agile environments/teams will be highly appreciated&nbsp;</li><li>Clear and effective communication skills in English (written and verbal)&nbsp;</li><li>Self-motivated and self-managing with strong interpersonal skills&nbsp;&nbsp;</li><li>Fulfilled military services (for male candidates)</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive pay, bonus &amp;&nbsp;remuneration&nbsp;package&nbsp;&nbsp;</li><li>Private Health &amp; Medical Insurance&nbsp;&nbsp;&nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the&nbsp;option&nbsp;to work up to 20 days from abroad&nbsp;&nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp;orientation&nbsp;or length of service&nbsp;&nbsp;&nbsp;</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;&nbsp;</li><li>Needless to say, we&nbsp;cater for your communication wherever you are&nbsp;&nbsp;</li><li>Office amenities (subject to the office location): such as restaurant,&nbsp;gym&nbsp;and parking&nbsp;&nbsp;</li><li>Special employee offers and discounts</li></ul>

SAP Principal Architect

We are the 1st Hub for Developers! Our motto is “From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak with developers (only!) and tech (freak) experts! Role Summary Our client’s Global Identity Security and Access Management (ISAM) team plays a critical role in safeguarding the company’s digital assets, protecting everything from their innovative scientific research to their manufacturing operations, and ensuring the security of the data they rely on to serve patients worldwide. As part of Pfizer’s strategic commitment to enhancing security posture, the ISAM team is embarking on a multi-year modernization and transformation effort. Strong identity security and access controls are vital to the security and operational resilience of Pfizer.We are seeking a Senior Associate, QA Tester to join our client’s ISAM organization. This role requires a highly analytical and detail-oriented professional who thrives in a fast-paced, DevOps-driven environment. The ideal candidate will have a proven track record of problem solving and combines business analysis skills with strong testing capabilities, ensuring requirements are well-defined, traceable, and validated through automated testing approaches.This position will play a critical role in supporting, testing, and enhancing their identity and access management solutions, including both legacy platforms and modern technologies like SailPoint, Ping, and CyberArk.Role Responsibilities This role reports to the Senior Manager, Identity Lifecycle Management and requires communication skills, and a strong drive for accountability, ownership, and pride in work.<ul><li>Collaborate with stakeholders to gather, analyze, and document business and technical requirements.</li><li>Translate requirements into test cases, acceptance criteria, and user stories.</li><li>Design, develop, and execute automated test scripts using modern tools (qTest, Selenium, Cypress, Playwright, etc.).</li><li>Perform regression, integration, and end-to-end testing for ISAM solutions.</li><li>Partner with developers and product owners to identify defects early and ensure timely resolution.</li><li>Support UAT and ensure test coverage aligns with business priorities.</li><li>Maintain test frameworks, reporting dashboards, and automation pipelines.</li></ul>Qualifications<ul><li>Bachelor’s degree in information technology, computer science, or related field.</li><li>3+ years of experience as a Business Analyst or Quality Assurance Tester, or hybrid role within software delivery teams.</li><li>2+ years of hands-on experience with automated testing tools and frameworks.</li><li>Experience in cybersecurity or identity and access management solutions.</li><li>Strong analytical and problem-solving skills with attention to detail.</li><li>Familiarity with Agile/Scrum methodology and tools (Jira, Confluence, TestRail, etc.).</li><li>Familiarity with API testing (Postman, RestAssured, etc.).</li><li>ISTQB or similar testing certifications.</li><li>Excellent English communication skills (written and spoken)</li></ul>

Senior Associate QA Tester

As a FinOps Senior Specialist you will be responsible creating IT cost models (CapEx &amp; OpEx), identifying all cost pools and managing the cost allocation to the Business Units of the Bank.What you will be doing&nbsp;• &nbsp; &nbsp; Analyze capital and operating expenses related requests and prepare the necessary documentation for the relevant proposals for approval. • &nbsp; &nbsp; Record in the system the cost components (projects, cost categories, related costs, cost drivers, etc.). • &nbsp; &nbsp; Monitor assets evolution and relevant depreciation, produce relevant reports and receive feedback on assets useful life. • &nbsp; &nbsp; Implement relevant actions (e.g., useful life extension or asset impairment) in cooperation with relevant stakeholders (e.g., system owner, Accounting, business). • &nbsp; &nbsp; Design and prepare cost reports to monitor progress, productivity, efficiency and results of activities related to cost categories under responsibility. • &nbsp; &nbsp; Monitor actual costs vs. approved budget and report on potential deviations. • &nbsp; &nbsp; Analyze and report large raw datasets. • &nbsp; &nbsp; Communicate findings and potential solutions clearly and concisely to supervisor, the team and other stakeholders. • &nbsp; &nbsp; Lead the design, implementation and maintenance of the chargeback model (data feeds, cost components, allocation rules and drivers etc.). • &nbsp; &nbsp; Identify opportunities in terms of cost optimization. • &nbsp; &nbsp; Identify opportunities and make relevant proposals to supervisors for operational improvements in area of responsibility.&nbsp;&nbsp;What you need to have&nbsp;• &nbsp; &nbsp;Bachelor’s degree in Finance, Engineering &nbsp;or Computer Science, or relevant fields.&nbsp; • &nbsp; &nbsp;A Master’ s degree in Finance, Economics &nbsp;or related field is preferred. • &nbsp; &nbsp;At least seven (7) years of working experience in financial markets business and in computer systems.&nbsp; • &nbsp; &nbsp;TBM framework and costing models knowledge will be considered a plus&nbsp; • &nbsp; &nbsp;Strong communication and collaboration skills. • &nbsp; &nbsp;Solid analytical thinking and creative problem-solving skills. • &nbsp; &nbsp;Attention to detail. • &nbsp; &nbsp;Strong user of SAP suite products (ie MM, FI, IM) and Power BI &nbsp; • &nbsp; &nbsp;Proficient use of the MS Office suite (especially Excel and PowerPoint). • &nbsp; &nbsp;Attention to detail. • &nbsp; &nbsp;Excellent command of the English and Greek languages (written and spoken).&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>&nbsp;

FinOps Senior Specialist

At EY, we’re all in to shape your future with confidence.&nbsp;We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.​&nbsp;Being part of EY in Greece means being part of a continuously growing team, which has been announced as Top Employer for the fourth consecutive year, certified as a Great Place to Work for the third year in a row, and awarded as Best Workplace in Professional Services &amp; Consulting for the second consecutive time, for our almost 3,000 professionals!&nbsp;At EY, we’ll develop you with future-focused skills and equip you with world-class experiences through&nbsp;coaching and training programs as well as the use of advanced technology and AI. We’ll fuel you and your extraordinary talents in a diverse and inclusive culture&nbsp;of globally connected teams&nbsp;Join us as we commemorate 100 years of EY in Greece this year. Experience great&nbsp;flexibility&nbsp;under&nbsp;our hybrid&nbsp;operating model&nbsp;across our offices in&nbsp;Athens,&nbsp;Patras, Thessaloniki and Crete&nbsp;and contribute to building a better working world.&nbsp;&nbsp;The opportunity - What you can do here&nbsp;By joining EY Greece’s Consulting practice, a market leading practice with more than 1.300 professionals, you’ll become a world leading transformation consultant, trusted to help our clients to generate long-term value. We’re focused on solving the key issues of our clients, building deeper relations, and making a greater impact.&nbsp;Your key responsibilities&nbsp;Your ambition is as bold as ours. To solve the world’s toughest problems. Here, you’ll build the tech skill set and growth mindset to become the leader you want to be.Help build a better working world by transforming businesses through the power of people, technology and innovation.You will work in multi-disciplinary teams that provide a broad range of consulting services. Working together, we help clients better assess and improve their operations, grow revenue and manage risks to increase shareholder value. Team members include professionals with a variety of backgrounds including excellent academic credentials as well as deep professional experience.&nbsp;Skills and attributes for success&nbsp;<ul><li>Excellent academic background, including at a minimum a BSc and a MSc degree in: Computer Science &amp; Engineering, Information Technology &amp; Electrical Engineering, Data Science, Mathematics, Statistics, Physics, Actuarial Science, Finance and Supply Chain Management or another related field.</li><li>Strong written and verbal communication, both in English and Greek.&nbsp;Knowledge of additional languages will be considered an asset.</li><li>Strong analytical, problem solving and critical thinking skills.</li><li>Willingness and ability to travel and work abroad for international projects.</li><li>Strong presentation skills.</li><li>Completed military obligations (where applicable).</li></ul>Ideally you will also have:<ul><li>Ph.D. degree will be considered as asset.</li><li>Previous working experience.</li><li>Professional certifications will be considered an asset.</li></ul>&nbsp;What we look for&nbsp;What’s most important is that you’re dedicated to working with your colleagues as part of a high-performing team. You’ll need to demonstrate enthusiasm, high motivation and passion to develop fast in a multinational working environment. You’ll need to thrive in picking up new skills and talents as you go, so natural curiosity, a lot of questions and the confidence to speak up when you see something that could be improved are essential. If you’ve got the right combination of technical knowledge and communication skills, this role is for you.&nbsp;What we offer you&nbsp;&nbsp;&nbsp;Ability to Shape your Future with Confidence by:&nbsp;<ul><li></li></ul><ul><li>Developing your professional growth:<ul><li>You'll have unlimited access to educational platforms, EY Badges and EY Degrees, alongside support for certifications. You will experience personalized coaching and feedback, and gain exposure to international projects, through our expansive global network, empowering you to define and achieve your own success.</li><li>Dive into our innovative GenAI ecosystem, designed to enhance your EY journey and support your career growth. These advanced AI tools will empower you to focus on higher-value work and meaningful interactions, enriching your professional experience like never before.</li></ul></li></ul><ul><li>Empowering your personal fulfilment: We focus on your financial, social, mental and physical wellbeing.<ul><li>Our competitive rewards package, depending on your experience, includes cutting-edge technological equipment, ticket restaurant vouchers, a private health and life insurance scheme, income protection and an exclusive EY benefits club card that provides a wide range of discounts, offers and promotions.</li><li>Our flexible working arrangement (hybrid model) is defined based on your own preferences and team’s needs, and we enjoy various getaways such as short Fridays, Flex Day and Together Day. &nbsp;</li><li>Our commitment to a sustainable way of operating, encourages volunteerism, promotes sustainable practices and offers opportunities for you to create a positive societal impact.</li><li>Our pride lies in working at EY as one of the most recognized employers in Greece through our multiple awards received over the last 4 years (Top Employer, Great Place to Work and Best Workplace in Professional Services &amp; Consulting).</li></ul></li></ul><ul><li>Fueling an inclusive culture:&nbsp;We prioritize a diverse, equitable and inclusive environment, where you’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li></ul>&nbsp;Are you ready to shape your future with confidence? Apply today.&nbsp;To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.&nbsp;&nbsp;EY&nbsp; |&nbsp; Building a better working worldEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.&nbsp;Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.&nbsp;EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.&nbsp;&nbsp;#LI-DNI&nbsp;

Careers in Consulting - Join our Network

As our CRM Team Leader, you’ll turn Retail CRM strategy into action—shaping a powerful, results-driven CRM plan that boosts customer value and deepens engagement. You’ll be at the forefront of designing, executing, and continuously optimizing our Retail CRM roadmap, ensuring every initiative delivers measurable impact while creating meaningful customer experiences.&nbsp;What your day to day will include:• &nbsp; &nbsp;Owning our largest and most strategic retail segment, driving growth, engagement, and customer value • &nbsp; &nbsp;Designing and executing CRM and loyalty customer journeys that deliver results, connecting Loyalty strategy to lifecycle management • &nbsp; &nbsp;Leading and supporting a high-performing team, nurturing talent, and enabling success • &nbsp; &nbsp;Implementing the Retail CRM strategy through tactical plans that boost engagement and lifetime value while staying compliant • &nbsp; &nbsp;Driving innovation across lifecycle and base management, leveraging CRM platform capabilities, while improving efficiency and scalability through ongoing automations • &nbsp; &nbsp;Tracking performance and budgets, turning insights into action, and collaborating across Marketing, Customer, Online, and Commercial teams to align on commercial plans&nbsp;What you’ll bring:• &nbsp; &nbsp;BSc in Business Administration, Digital, &nbsp;Marketing, Statistics, Mathematics, Engineering, or a related field; Master’s degree will be considered as a plus • &nbsp; &nbsp;6+ years of experience in a similar role, ideally in a fast-paced gaming or ecommerce environment • &nbsp; &nbsp;Experience with CRM tools (e.g., Salesforce, Microsoft Dynamics, Adobe, Unica, Responsys, Optimove) is a plus • &nbsp; &nbsp;Proven experience leading teams with solid people skills • &nbsp; &nbsp;Innovation mindset, tech-savviness, and maximizing utilization of CRM platforms&nbsp; • &nbsp; &nbsp;Data-driven mindset, leveraging AI and analytics&nbsp; • &nbsp; &nbsp;Insight storytelling ability, driving actionable outcomes • &nbsp; &nbsp;Good organizational and planning skills, able to manage multiple projects • &nbsp; &nbsp;Proficient in MS Office (Word, Excel, PowerPoint, Copilot)&nbsp;What’s&nbsp;in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

CRM Team Leader (3919)

As a Facility Management Associate, you will be responsible for supporting preventive and corrective maintenance activities across the assets under the Company’s management. The role contributes to the coordination of service requests, contractor management, and the efficient execution of maintenance works, ensuring timely delivery and compliance with service level agreements.&nbsp;&nbsp;What you will be doing&nbsp;<ul><li>Coordinate work streams related to the collection and documentation of incoming service requests, assign tasks to appropriate contractors, and follow up to ensure timely completion</li><li>Manage day-to-day settlement of service charges and support reporting to relevant departments and stakeholders</li><li>Receive and record service requests in the Company’s IT applications, ensuring accurate documentation</li><li>Define the scope of works, collect offers, and assign tasks in line with corrective maintenance service level agreements (SLAs)</li><li>Supervise contractors’ performance in accordance with preventive maintenance SLAs</li><li>Oversee the execution of maintenance works and report on outcomes</li><li>Participate in the development of the annual property-level budget for service charges</li><li>Review and arrange the payment of service charges</li><li>Liaise with municipal organizations for the settlement of local taxes and ensure receipt of relevant certificates</li></ul>&nbsp;&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in Business Administration, Engineering, or a related field</li><li>Up to three (3) years of working experience in relevant roles</li><li>Solid understanding of facility management and vendor management practices, including coordination of contractors and service providers</li><li>Strong data collection and analysis capabilities, supporting cost optimization and inventory management</li><li>Understanding of incident management processes and technical documentation practices</li><li>Strong communication, collaboration, and stakeholder coordination skills in operational environments</li><li>Proactive mindset with attention to detail and critical thinking when managing service requests and maintenance activities</li></ul>&nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank Group, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>&nbsp;

Facility Management Associate (Alpha Real Estate Services)

We are the 1st Hub for Developers! Our motto is “From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak with developers (only!) and tech (freak) experts! Job Summary We are looking for a technically skilled and detail-oriented Technical Writer to execute and operationalize the documentation framework, supporting the knowledge transfer ecosystem of our client.Our client is delivering advanced technology solutions for complex and mission-critical environments, is built on precision, structure, and technical excellence. To support their continued growth and innovation, they rely on structured knowledge capture and scalable documentation systems that ensure effective knowledge transfer across internal teams and external stakeholders.In this pivotal role, you will be responsible for creating, structuring, and maintaining high-quality, automation-ready documentation that serves as the single source of truth for their products and solutions. This includes architecting and maintaining structured content using advanced Microsoft Word capabilities, ensuring all materials follow rigid formatting controls, consistent terminology, and reusable content principles. Working under the strategic direction of the Training Lead, you will execute the defined standards and produce modular documentation that directly supports onboarding programs, client training, and certification paths.Your work will reinforce a documentation-first approach, ensuring that as our client evolves, their knowledge remains consistent, accessible, and scalable.Key Responsibilities<ul><li>Execute the documentation strategy, governance standards, and structural framework defined by the Training Lead, ensuring full alignment with organizational standards and knowledge transfer objectives.</li><li>Develop and maintain structured, modular, automation-ready documentation that serves as the single source of truth for product knowledge and training development.</li><li>Architect and manage advanced Microsoft Word “Smart Templates” leveraging structured Styles, Content Controls, Field Codes, dynamic image placeholders, and structured data population mechanisms (arrays/lists).</li><li>Produce clear, accurate, high-quality technical documentation (user manuals, configuration guides, product specifications) that translates complex concepts into structured and accessible content.</li><li>Ensure strict adherence to formatting controls, terminology governance, and reusable content principles, maintaining consistency across all documentation outputs.</li><li>Collaborate closely with cross-functional stakeholders (Engineering, Product Management and UX/UI) to gather, validate, and continuously update technical information.</li><li>Apply robust version control and documentation lifecycle management practices, ensuring traceability, accuracy, and controlled updates.</li><li>Conduct rigorous quality assurance, structural validation, and proofreading to maintain high standards of precision and operational excellence.</li></ul>QualificationsTechnical &amp; Automation Skills<ul><li>Minimum of 3 years of professional experience in Technical Writing, Documentation Engineering, or a related field within structured or technical environments.</li><li>Deep expertise in designing modular, automated documentation templates (experience with advanced MS Word automation like Smart Templates).</li><li>Proven ability to design structured, modular documentation systems aligned with governance frameworks.</li><li>Exceptional written and verbal communication skills in English, with strong experience translating complex technical concepts into clear, concise, and logically structured documentation for diverse audiences.</li><li>High attention to detail with demonstrated commitment to consistency in terminology, formatting, and documentation lifecycle management.</li><li>Familiarity with version control systems and documentation repositories.</li><li>Strong organizational skills and ability to operate effectively within defined processes and quality standards.</li><li>Collaborative mindset with the ability to work cross-functionally with technical teams (developers, product managers, UX/UI) and align documentation outputs with training and curriculum needs.</li></ul>Benefits PackageThey are committed to investing in the well-being, professional growth, and overall satisfaction of their team members. As part of their benefits package, they offer:<ul><li>Hybrid Working: Exploring a hybrid work approach could provide flexibility and improved work-life balance, with the understanding that arrangements will be evaluated and adjusted as needed to align with organizational priorities and team needs.</li><li>Performance Bonus: Receive a performance-based bonus calculated as a percentage of your annual salary, rewarding your contributions and success.</li><li>Private Health Insurance: Comprehensive private health insurance coverage to safeguard your health and peace of mind.</li><li>Learning &amp; Development Budget: Access a dedicated budget for online courses, certifications, and professional development programs to support your continuous learning journey.</li><li>Vouchers &amp; Discounts: Enjoy vouchers for essential goods, services, and recreational activities to enhance your lifestyle.</li><li>Multifaceted Knowledge &amp; Internal Training: Take part in internal training programs designed to provide a holistic understanding of their business and industry. They emphasize cross-functional learning to empower you with diverse skills and knowledge.</li></ul>&nbsp;

Technical Writer

We are seeking a Store Operations Business Analyst who will play a key role in bridging the gap between Store Operations, Franchise business stakeholders, and technology delivery teams. This individual will leverage Agile methodologies to elicit, refine, and manage business requirements for store technology solutions, ensuring that products align with operational needs and business goals. Working closely with Product Managers, engineers, and operations leaders, you will drive process efficiencies and enhance performance within a dynamic retail distribution network.Office location: Northeastern suburb of AthensOn-site presence: 3 days per weekResponsibilities<ul><li>Act as the primary liaison between Store Operations and product/technology teams</li><li>Facilitate discovery sessions such as requirement workshops with stakeholders</li><li>Elicit, analyze, and document business requirements for store operations and technology platforms</li><li>Define clear problem statements, desired outcomes, and acceptance criteria in collaboration with stakeholders</li><li>Support technology solutions, including Store Backoffice, Electronic Shelf Labels, SAP for stores, and tailored applications</li><li>Identify and propose process and system optimizations to enhance throughput, accuracy, and service levels</li><li>Assess the operational impacts of new features and assist in change management initiatives</li><li>Develop test scenarios, validate outcomes, and coordinate defect resolution during User Acceptance Testing (UAT)</li><li>Ensure solutions align with functional and non-functional business requirements</li><li>Manage requirements, user stories, defects, and backlog prioritization using Jira</li><li>Document business processes, functional requirements, and decisions in Confluence</li><li>Maintain clear, traceable documentation that supports transparency and cross-team alignment</li><li>Communicate project statuses, risks, dependencies, and trade-offs effectively to stakeholders</li></ul>Requirements<ul><li>Bachelor’s degree in Business, Information Systems, or a related field</li><li>2+ years of experience as a Business Analyst or Product Analyst</li><li>Skills in BA stakeholder management, elicitation of information, and BA artifacts documentation</li><li>Proficiency in using Atlassian tools, particularly Jira and Confluence</li><li>Solid understanding of the software development life cycle (SDLC) and Agile methodologies</li><li>Proven ability to translate business requirements into Agile product documentation</li><li>Strong interpersonal and communication skills for effective cross-functional collaboration</li><li>Excellent command of written and spoken English (B2+ level)</li><li>Working proficiency in Greek</li></ul>Nice to have<ul><li>SAP Retail experience</li><li>Ability to operate effectively in a fast-paced, iterative product development environment</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Store Operations Business Analyst

We are seeking a motivated and analytical&nbsp;Product Development Officer&nbsp;to join our&nbsp;Retail Business Banking Products Sector, within the&nbsp;Retail Business Banking Segment.By joining us, you will contribute to the development and management of retail business baking loan products, supporting the strategic roadmap set by the Retail Business Banking Head. You will be involved in pricing, profitability analysis, market monitoring, and cross-functional coordination to ensure the competitiveness and performance of our retail business offerings.&nbsp;Your key responsibilities will be:<ul><li>Product Development &amp; Management: Support the design, enhancement, and lifecycle management of retail business loan products, processes, and documentation.</li><li>Pricing &amp; Profitability Analysis: Prepare pricing proposals, monitor product profitability, and track key performance indicators (e.g., loan origination, approval rates, NPL ratios).</li><li>Market &amp; Competition Monitoring: Analyze market trends and competitor practices to identify opportunities for product innovation and differentiation.</li><li>Strategic Proposals: Prepare presentations and documentation for new product ideas, modifications, and commercial initiatives to be reviewed by senior management and committees.</li><li>Cross-Functional Collaboration: Coordinate with internal teams (e.g., Risk, Operations, Legal), external partners, and sales channels to ensure successful product rollout and execution.</li></ul>&nbsp;You will be a great candidate if you:<ul><li>Have 3–5 years of relevant experience in Banking or a similar industry, ideally with exposure to retail business banking.</li><li>Hold a Bachelor’s degree in Business, Finance, Engineering, or a related field. A Master’s degree is highly desirable.</li><li>Have experience in product development, financial analysis, or performance monitoring.</li><li>Are proficient in the MS Office tools (Excel, PowerPoint).</li><li>Have excellent command of English and Greek (both in writing and verbally).</li><li>Demonstrate strong analytical, communication, and project coordination skills.</li><li>Thrive in a collaborative, fast-paced environment and have a client-centric mindset.</li><li>Strong strategic thinking, analytical, and problem-solving abilities with a data-results approach.</li><li>Are able to work in cross-functional teams under pressure &amp; tight deadlines.</li></ul>&nbsp;What’s in it for you:<ul><li>Competitive remuneration.&nbsp;</li><li>Hybrid work: work-life balance through remote and in-office work.  &nbsp;&nbsp;</li><li>Learning &amp; Development:&nbsp;</li></ul><ul><li></li></ul><ul><li>Access Unlimited Udemy Learnings, international training methodologies&nbsp;</li><li>Upskilling, Professional development and career guidance from successful executives.   &nbsp;</li><li>Identification and Utilization of Talent Pool through a structured Talent Management process.  &nbsp;&nbsp;</li></ul><ul><li>Wellbeing:&nbsp;</li></ul><ul><li></li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support. &nbsp;</li><li>Pension plan to support your plans and future financial expectations.  &nbsp;</li><li>Team building &amp; wellbeing activities.  &nbsp;</li><li>Potential Extra days of annual leave (Winter Bonus).   &nbsp;&nbsp;</li><li>Engage in volunteering activities through our TeamUp program.&nbsp;</li></ul><ul><li>Extra Benefits:</li></ul><ul><li></li></ul><ul><li>Exclusive discounts at partner stores.  &nbsp;</li><li>Staff pricing for banking products.  &nbsp;</li><li>Nursery and summer camp allowance for your little ones.  &nbsp;</li></ul>

Product Development Officer (RBB)

As a Non-financial Risks Senior Specialist (Information &amp; Communication Technology), you will play a critical role in ensuring the security and resilience of our Information and Communication Technology (ICT) systems. You will be responsible for identifying, assessing and mitigating risks related to ICT, thus contributing to the overall risk management framework of the Bank. This position requires a deep understanding of ICT systems, IT related controls, cyber risk, operational risk management and regulatory compliance within the financial industry from a cyber-risk perspective.What you will be doing&nbsp;<ul><li>ICT Risk Assessments: Conduct and/or facilitate comprehensive assessments of operational risks associated with ICT systems, including hardware, software, networks, clouds and data centers.</li><li>Risk Mitigation: Recommend, develop and implement risk mitigation strategies and controls to minimize the impact of ICT related operational risks on the Bank's operations.</li><li>Incident Response: Collaborate with the incident response team to develop and enhance procedures for managing ICT related incidents, ensuring minimal disruption to bank operations.</li><li>Regulatory Compliance: Stay up-to-date with relevant regulatory requirements and industry best practices related to ICT risk management, and ensure the bank's ICT Framework is compliant.</li><li>Risk Reporting: Prepare and present regular reports on ICT operational risk assessments, incidents, and mitigation efforts to senior management and regulatory authorities, including the annual report on the ICT Risk Management Framework.</li><li>Vendor Risk Management (ICT-third party Risk): Assess and monitor ICT third-party vendors and service providers to ensure they meet the bank's ICT risk standards.</li><li>Policy and Procedure Development: Contribute to the development, review and enhancement of ICT risk policies, procedures, and guidelines to align with evolving industry trends and regulations.</li><li>Training and Awareness: Provide training and awareness programs to bank staff on ICT risk management, ensuring a culture of risk awareness throughout the organization.</li><li>Stakeholder Collaboration: Collaborate with cross-functional teams, including IT, Cybersecurity, Business Continuity, Internal Audit, to align ICT risk management efforts with broader risk management initiatives.</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor's degree in Information Technology, Computer Science, Risk Management, or a related field. Master's degree or relevant certifications (e.g., CRISC, CISM, CISA, CISSP) is a plus.</li><li>At least five (5) years of working experience in ICT risk management within the banking or financial industry, with a proven track record of assessing, mitigating, auditing ICT related operational risks.</li><li>Deep knowledge of ICT infrastructure, systems, and emerging technologies.</li><li>Strong understanding of regulatory requirements related to ICT risk management (e.g., Basel III, GDPR, FFIEC).</li><li>Excellent communication and presentation skills to convey complex technical concepts to non-technical stakeholders.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to work independently and collaboratively within a team.</li></ul> &nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Non-Financial Risks Control Senior Specialist (Information & Communication Technology)

We are seeking a highly motivated&nbsp;Senior Actuarial Consultant&nbsp;to join our Insurance Advisory team. The successful candidate will play a key role in delivering high-impact actuarial and insurance advisory services, supporting clients across a wide spectrum of regulatory, strategic, and business transformation initiatives. The ideal candidate will bring strong technical expertise, sound judgement, and the ability to translate complex quantitative insights into clear, actionable recommendations. This is an excellent opportunity for an experienced actuarial professional to work on complex projects, collaborate with multidisciplinary teams, and contribute to shaping the future of the insurance industry. The key responsibilities of this role will include:<ul><li>Lead and contribute to a broad range of insurance advisory engagements, covering regulatory compliance, strategic initiatives, and business transformation projects across the insurance value chain</li><li>Apply actuarial principles and methodologies to design and implement tailored business solutions aligned with clients’ strategic objectives</li><li>Manage insurance-related projects end-to-end, including planning, execution, review, and completion, while ensuring timely and high-quality delivery</li><li>Build and maintain strong relationships with clients and key stakeholders through frequent interaction and effective communication</li><li>Prepare and deliver high-quality client presentations, reports, and technical documentation</li><li>Collaborate closely with professionals across different teams and disciplines, both internally and externally, to deliver integrated and holistic solutions</li><li>Uphold the highest standards of professional conduct, integrity, and business ethics</li><li>Stay up to date with emerging trends, regulatory developments, and best practices in the insurance and financial services sectors</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>Bachelor’s degree&nbsp;in Actuarial Science, Mathematics, Statistics, Economics, Finance, or another quantitative discipline; a&nbsp;Master’s degree&nbsp;will be considered an asset</li><li>3+ years of professional experience&nbsp;in actuarial or insurance advisory roles, ideally within a consulting firm or insurance organization, with increasing responsibility in client-facing projects</li><li>Progress towards actuarial qualification with the&nbsp;Hellenic Actuarial Society&nbsp;or another internationally recognized actuarial body; qualified actuaries are strongly encouraged to apply</li><li>Proven experience in one or more of the following areas:<ul><li>Reserving under&nbsp;Solvency II&nbsp;and current accounting standards</li><li>Capital Management</li><li>Asset-Liability Management (ALM)</li></ul></li><li>Solid understanding of insurance principles, actuarial techniques, and regulatory frameworks (e.g. Solvency II, IFRS17). Prior experience on IFRS17 will be considered a strong asset</li><li>Strong technical skills, including proficiency in actuarial modelling software and tools (e.g.&nbsp;Prophet, Moses, ReMetrica, R, Python, SQL, Power BI or similar tools)</li><li>Strong analytical and data skills, including experience with large datasets and advanced modelling techniques (descriptive, predictive, and prescriptive analytics)</li><li>Experience in life or non‑life actuarial work is an advantage</li><li>Excellent written and verbal communication skills, with the ability to translate complex technical concepts into clear, client-focused insights</li><li>Excellent analytical and problem‑solving abilities with strong attention to detail</li><li>Demonstrated ability to deliver high-quality services and practical solutions in a consulting environment</li><li>Strong work ethic, sense of ownership, and commitment to professional excellence</li><li>High motivation for continuous learning, career progression, and professional development</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

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