In a nutshell, we use a blend of technology and people to help clients provide a great experience to their customers, build customer loyalty, and grow their business!  Look at it this way... Do you remember that frustrating customer experience you had companies in the past? We fix it! It’s a complex job. It takes more than just retraining the customer service associate who helped you, or providing him the technology to have your information at his fingertips, or re-doing the website on which you searched for information. It takes assessing every single touchpoint that you might have with the company—from researching one of their products, to purchasing the product, to using the product, to receiving support—then putting in place the people, technology, processes and mindset needed to make your experience at each touchpoint the best it can be.  That’s what we help some of the biggest and most recognizable brands in the world do! And we help them do it as efficiently and profitably as possible. You may find more information about us below:  https://www.ttecjobs.com/en/what-we-do  So, are you ready?  About the role:  Providing administrative support to Human Resources executives.  Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, performance evaluations etc).  Coordinate HR projects (meetings, training, surveys etc).  Assist our recruiting team to source candidates and update our database.  Assist in payroll preparation by providing relevant data.  Conduct initial orientation to newly hired employee.  Communicate with public services when necessary.  Assisting with day to day operations of the HR functions and duties.  Compiling and update employee records.  You’re the right fit for the position if you have:  Minimally 6 months of experience in HC role Fluent in English & Greek. High level of integrity, judgement and follow-through.  Strong attention to detail.  Great communication and interpersonal skills.  Proven track record of HR experience.  Desire to achieve goals.  Desirable criteria:  Previous experience in BPO.  Experience in a multilingual environment.  What we are offering:  Being part of a team of top class professionals, growing and developing in an innovative and fast paced environment.  Competitive salary.  Paid annual leave, 25 days per year.  Career development opportunities with a global organization.  Tuition Reimbursement program Private medical and life insurance plan Quartely performance bonus

Looking for an opportunity where you’ll make an impact on the employee experience? You’ll partner with operations and people & culture as a trusted advisor to deliver a high level of customer service to employees. You’ll implement and advise on policies, processes, benefits, and respond to employee relations issues. As a forward thinker with a high level of integrity and judgment, you’ll proactively work with leadership to identify solutions to issues and implement continuous improvement. You’ll report to the People & Culture Manager of Greece. You’ll make an impact on the employee experience and support the business through building partnerships, a welcoming environment for questions, ideas and concerns. During a Typical Day, You’ll · Gather and analyze information through observing processes as you look to constantly improve processes and business performance · Consistently communicate status and progress on site initiatives to leadership teams through regular reporting and updates · Bring your technical expertise and understanding to implement compliance with all local human resource laws and regulations · Provide support to various departments, manage multiple on-going tasks while minimizing the number and severity of employment claims What You Bring to the Role · 3+ years' experience in Human Resources · Knowledge of Human Resource Information Systems and ERGANI · Consistently mentor and inspire others · Understanding and interpreting data for reporting · Understanding of Employment Relations law and Enterprise Bargaining Agreements What You Can Expect -  · Supportive of your career and professional development · An inclusive culture and community minded organization where giving back is encouraged · A global team of curious lifelong learners guided by our company values · 25 days of Annual leave/year - Private Health & Life insurance - Monthly meal vouchers - Hybrid work arrangement upon training completion · And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)  Visit https://mybenefits.ttec.com/?manual for more information. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way

The HR Supervisor will oversee HR operations within the BPO environment, managing a team of generalists and senior generalists to ensure effective implementation of HR policies and procedures. This role involves providing leadership and direction to the HR team, ensuring on-time and accurate support for teammates. The HR Supervisor will manage employee relations, case management, performance management, training, and compliance, with a focus on supporting a dynamic and fast-paced BPO setting. Key Responsibilities: People Management: Lead, mentor, and supervise a team of HR generalists and senior generalists. Ensure the HR team provides timely and accurate support to teammates Foster a collaborative and high-performing team environment. Employee Relations: Act as a point of contact for employees and managers regarding HR policies, procedures, and programs. Address employee concerns and grievances promptly and effectively. Foster a positive work environment through conflict resolution and employee engagement initiatives. Performance Management: Implement and manage performance appraisal systems. Provide guidance and support to managers on performance-related issues. Facilitate employee development plans and succession planning. Training and Development: Identify training needs and coordinate training programs. Monitor and evaluate training effectiveness. Support continuous learning and professional development initiatives. Compliance and Policies: Ensure compliance with labor laws, regulations, and company policies. Maintain and update HR policies and procedures as needed. Conduct regular audits to ensure adherence to HR standards. HR Metrics and Reporting: Track and analyze HR metrics to inform decision-making. Prepare regular reports on HR activities and initiatives. Utilize data to improve HR processes and employee satisfaction. Leadership and Supervision: Supervise and mentor junior HR staff. Provide guidance and support to the HR team. Lead HR projects and initiatives to drive organizational goals. Qualifications: Bachelor’s degree in Business Administration, Management. Humanitarian Studies or related field. Minimum of 3 years of experience in an HR role, preferably within a BPO environment. Strong knowledge of HR principles, practices, and legal regulations. Excellent interpersonal and communication skills. Proven ability to handle sensitive and confidential information. Strong organizational and problem-solving skills. Proficiency in HRIS and Microsoft Office Suite. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

As a Talent Acquisition Lead, you are also responsible for: Coaching the recruitment team continuously, directing and supporting their professional development, driving performance to achieve department goals and objectives, and keeping them informed on policy and process changes Developing and implementing action plans on a daily basis to ensure the attainment of recruitment targets, overseeing full-cycle recruitment procedures, and ensuring all required documents are complete and organized Performing requisition load balancing to ensure that manpower requirements are equitably distributed amongst recruiters in the team  Organizing, leading, and documenting post-interview debrief/feedback and post-mortems with recruiters Developing creative recruitment solutions if the team is experiencing difficulties in attracting the appropriate level and quality of manpower/staffing requirements  Designing, revising, and/or enhancing recruitment tools and templates such as application forms, and interview questionnaires as well as developing online processes for the expediency and facilitation of recruitment processes  Managing executive and hiring department leadership by recommending new concepts, providing advice, and constantly coordinating with them on manpower needs and profile requirements Collaborating with other departments involved in the overall recruitment and onboarding processes Maintaining a network of contacts that includes vendors and community organizations and participating in internal and external recruitment activities Stay informed of trends and innovative recruiting techniques in order to be competitive in cutting-edge, state-of-the-art recruiting practices Perform other duties as assigned by management Requirements: At least two years of experience supervising volume recruitment operations A Bachelor’s Degree in HR Management, Business Studies, Marketing, Psychology or equivalent Proficiency in Google and Microsoft applications Excellent communication, interpersonal, organizational, and database management skills Customer service orientation At least C1 English People Management skills is a must have About TaskUs TaskUs is a provider of outsourced digital services and next-generation customer experience to fast growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ridesharing, HiTech, FinTech and HealthTech. As of March 31, 2022, TaskUs had approximately 45,800 employees across twenty-three locations in 12 countries, including the United States, the Philippines and India. Please take note that TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

So, what does a TaskUs Talent Acquisition Specialist really do?  Think of yourself as a pivotal part of TaskUs’ growth, where you engage Europe's top candidates. Your role is designed to search, interview, and attract the top talent volume positions. Your achievements are gauged not on hours worked, but on the quality of the people you hire.   You love partnering with hiring managers to understand their department needs and requirements and come up with creative approaches to fill the void. You care deeply about the overall business and look for ways to add value. You like being part of a team that delivers excellence and being held accountable for your own results. You’re creative, outgoing and have a passion for identifying people’s strengths. Responsibilities: Full-cycle recruitment: sourcing, screening, selection, negotiation, offer and close Meet with Hiring Managers to define candidate selection criteria and timelines for delivery Passively source for top talent Ensure job postings are accurate, marketable and target the appropriate audience Maintain data in recruitment systems Attend community events to promote TaskUs' brand and plan Interviewing Days on-site and remote Build a bench of qualified and interested candidates for high volume roles Requirements: Verbal & written fluency in English - C1/C2. Knowledge of French is very highly appreciated or German, Italian. Experience in recruiting, preferably for high-volume, entry-mid level roles  Working knowledge of recruitment processes and workflows Experience in BPO industry and candidate's relocation Experience with applicant tracking systems - Workday is a plus Excellent interpersonal, oral, and written communication skills High emotional intelligence and resilience Unrelenting work ethic and passion for recruiting and producing results Strong desire to interact with the public Extreme attention to detail Proven ability to employ proactive recruiting strategies Strong business acumen and critical thinking skills Ideally based in Thessaloniki How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

Το στέλεχος που θα επιλεγεί θα ασχολείται μεταξύ άλλων με τα παρακάτω: Προσέλκυση Υποψηφίων: Σύνταξη και δημοσίευση αγγελιών σε συνεργαζόμενα jobsites & Αξιολόγηση βιογραφικών (screening) Συνεντεύξεις & Επιλογή Προσωπικού: Επικοινωνία με υποψηφίους, προγραμματισμός και διενέργεια συνεντεύξεων. Συμμετοχή στη διαδικασία λήψης αποφάσεων για την τελική επιλογή Διαχείριση Διαδικασιών Πρόσληψης και Αποχώρησης: Τήρηση της διαδικασίας πρόσληψης νέων εργαζομένων Οργάνωση & Τήρηση Αρχείων: Ενημέρωση και διαχείριση της βάσης δεδομένων του HR Συμμετοχή σε Ημέρες Καριέρας: Εκπροσώπηση της εταιρείας σε ημέρες καριέρας και άλλες HR πρωτοβουλίες Διαχείριση των δράσεων του Employer Branding Υποστήριξη HR Λειτουργιών: Γενική υποστήριξη όλων των λειτουργιών και διαδικασιών του HR, με στόχο την εύρυθμη λειτουργία του τμήματος Απαραίτητα Προσόντα Πτυχίο ΑΕΙ / ΤΕΙ Διοίκησης Επιχειρήσεων ή ανάλογης κατεύθυνσης Επιθυμητός Μεταπτυχιακός τίτλος στην Διοίκηση Ανθρώπινου Δυναμικού Επιθυμητή εμπειρία με πρόγραμμα ATS Άριστη γνώση και χρήση Η/Υ (Microsoft Office) Πολύ καλή γνώση της αγγλικής γλώσσας Οργανωτικότητα & ανεπτυγμένες επικοινωνιακές δεξιότητες Επικοινωνιακά χαρακτηριστικά & ευχέρεια λόγου Δυναμική, ευχάριστη & δραστήρια προσωπικότητα με ευελιξία & ικανότητα εργασίας υπό πίεση Παροχές Παροχή εταιρικού κινητού και laptop. Ιδιωτική ασφάλιση υγείας Ευκαιρίες συνεχούς εκπαίδευσης και επαγγελματικής εξέλιξης σε ένα δυναμικό περιβάλλον ανάπτυξης

As a business 2000+ strong, spread across 13 countries and 4 continents, we pride ourselves in providing the best employee experience within our industry. In this key role, you will be part of a 40 strong global award-winning HR team. You will work closely with our HR Leadership team, including the Centre of Excellence and HR Business Partner Leads in Malta to provide the best employee experience for our Betssonites in Greece. You will be reporting to our Head of Employee Experience based in Malta together with HR managers from all our locations. You will gain global experience and be immersed in every aspect of HR, including but not limited to performance management, diversity & inclusion, talent development, employee branding and compensation & benefits. We are currently 50+ Betssonites in Athens and we keep growing!   A flavour of what you will be doing 360 management of HR operations in Greece. Responsible for delivering a first-class employee experience. Develop and ensuring we have all relevant HR processes in place to be compliant with local labour laws and practices. Responsible for the local Social Impact initiatives. Drive the compensation & benefits benchmarking. Continuously work to strengthen and develop our amazing Betsson Culture   You are great at Working with a People first approach. Driving talent development. Being an agent of change, leading, implementing, and following up on initiatives. Working effectively with data and analytics. First class stakeholder management. Strong communication skills both verbal and written.   A bit about you  You have a University Degree in Human Resource Management and/or equivalent experience. A minimum of 3 years HR experience, preferably within a fast-paced international organization. Great understanding of the main HR processes such as performance management and talent development and having proven experience of salary benchmarking and worked with salary ranges. Structured, organised and detail focused. Fluent in Greek and English.   What's in it for you? A supportive and challenging dynamic environment. Multiple potential career paths. Reward for your efforts with a number of benefits and perks e.g., regular after-work events, health, and sports benefits, allowance for lunch, and much more. The opportunity to work in an international environment and to be part of a Global HR team with 40+ people. This is your opportunity to join a business that truly values its people, to drive change and impact the wider people's agenda. Be part of the success story of one of the fastest growing companies in the iGaming market. Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business with 75% millennial, over 2200 strong, spread across 13 Countries and 4 Continents. It goes without saying that gives us a truly international feel!   Challenge Accepted? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

We are currently looking for a talented OTJ Training & Quality Specialist (Maternity Cover - 1 year contract) to join our B2C team part of our M Energy Customer Solutions Division in our Paianias Offices.     By joining this role, you will play a vital part in ensuring that Sales Teams acquire the necessary skills and knowledge, while also monitoring and evaluating the quality of work, providing feedback, and driving continuous improvement initiatives   Your role will encompass: Performing quality assurance processes to monitor and evaluate employee or partner performance. Providing constructive feedback to employees or partners, based on quality evaluations and observations. Identifying opportunities to enhance training materials, processes, and methodologies based on feedback and industry best practices. Collaborating with teams to maintain accurate records of training activities, performance evaluations, and improvement plans. Generating reports to communicate training and quality metrics to the team’s management. Implementing improvements and adjustments based on feedback and evaluation outcomes. Identifying skills gaps and recommending training solutions to enhance employee skills and capabilities.   What you bring to the role: Bachelor’s degree in Education or related fields. 1 + years of experience in training, quality assurance or a similar role. Proficiency in MS Office. Experience in reporting. Certifications in training or quality management are a plus. Familiarity with CRM systems and evaluation tools. Strong understanding of training methodologies and quality assurance processes. Excellent presentation and communication skills. Detail-oriented with strong organizational and multitasking abilities. Strong interpersonal skills and the ability to work collaboratively with various teams. A focus on problem-solving and a continuous improvement orientation.   Your Benefits: Competitive remuneration package. Ticket Restaurant Card. Group Health Insurance program. Protergia discount on electricity and natural gas bill. Pension Plan.

Job Description Are you ready for a sneak-peek in the day of a Rewards Senior Professional in Netcompany-Intrasoft? As Rewards Senior Professional, you will join our Athens Branch and will be reporting directly to the Group Total Rewards & People Analytics Lead. You will be part of a highly performing and experienced team contributing to the implementation of our Total Rewards Strategy across Netcompany-Intrasoft. As a Rewards Senior Professional, you will: Support the annual salary review cycle by generating and managing data reports and ensuring accurate input and output requirements. Analyze market survey data to benchmark the organization's salary and benefits packages against industry standards. Develop reward proposals for new hires and manage ad hoc salary adjustments. Design and update compensation and benefits policies, aligning them with market trends, legal requirements, and organizational strategy. Collect, analyze, and report on key reward metrics to support strategic decision-making. Prepare and present detailed reports to senior management, highlighting key findings and offering actionable recommendations. Evaluate job roles across the organization to maintain an updated career path framework and ensure salary structures reflect internal equity and consistency. Administer the Motivation Scheme Bonus and Long-Term Incentive Program, ensuring alignment with organizational objectives and fostering employee performance. Collaborate closely with HR Business Partners and line managers to ensure reward programs support talent attraction, retention, and development strategies. Qualifications What would make you a fit for the role: University Degree in HR, Business Administration or related field. Proven experience of at least 3-4 years in a relevant position. Prior experience and rewards cycle management and HR practices. Knowledge of job evaluation and grading systems. Extensive knowledge of MS Office, mostly MS Excel. Excellent command of the English language (oral, written). Company Description We are Netcompany-Intrasoft, a member of Netcompany Group A/S, and a leading European IT Solutions and Services company with strong international presence and expertise, dedicated to responsible digitalisation. We offer innovative and added-value solutions of the highest quality to a wide range of public and private organizations, while being a key-player in the EU Institutions for the past 30 years. We hold an outstanding record of 500+ organizations in 70+ countries, that have chosen our solutions and services, to fulfil their business needs. Our team of 3500+ professionals is our driving force and our most valuable asset. Additional Information Being a part of the Netcompany-Ιntrasoft team, you will be provided with:  The opportunity to work in a modern environment & in a hybrid working model A seamless onboarding experience and a buddy to support you on your first steps A competitive compensation & benefits package Health and life insurance program Meal and commuting allowance Well-being activities (on premises) Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings) A personalized development plan for targeted career growth If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be! By joining Netcompany-Intrasoft Athens, you will be part of a vivid team of 2000+ motivated professionals. When at the office you will have the chance to work at our brand-new, state-of-the-art, sustainable offices, located in Marousi and in the center of Athens! Our culture Our people are the most important element of our success. Our work life is well defined by our set of fundamental Values: https://netcompany.com/careers/greece/our-values/  #BePartOfSomethingGreat! Please submit your CV in English. All applications will be treated as strictly confidential. We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany-Intrasoft culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our our everyday working experience.

Your main purpose HR Policies & Strategy Alignment: Continuously improve HR policies and processes to align with the Group's strategic goals. Recruitment & Onboarding Management: Oversee recruitment progress, ensure efficient onboarding/offboarding, and deliver high-standard experiences for seasonal employees. Employee Retention & Relations: Implement retention strategies, monitor employee behavior, ensure compliance with policies, and manage labor authority relations. Employee Experience & Well-Being: Enhance satisfaction through recognition programs, satisfaction surveys, and fostering healthy work environments. Compliance & Administration: Manage contracts, payroll, visas, and appraisal processes while ensuring compliance. Operational Reporting & Support: Coordinate seasonal activities, manage HR budgets, and deliver HR reports to meet strategic goals. What will you bring? Technical Skills: Advanced MS Office proficiency, particularly in Excel and PowerPoint; proven experience in the use of HRM systems and tools such as Pylon and Ergani. Key Competencies: Strong communication and interpersonal skills leading by example and comfortable working with data analytics translating HR KPIs into actionable HR strategies. Out-of-the-box thinking with a creative approach to challenges and the ability to embrace change. Problem Solving and Productivity: Demonstrated ability to prioritize, handle multiple tasks, and work under pressure with strict deadlines, while solving problems proactively and anticipating challenges. HR Expertise: Knowledge of Greek labor law and a commitment to confidentiality and legal compliance while handling sensitive information. Employee-Centric Approach: Hands-on management style focusing on delivering high standards of employee experience through strong organizational and time-management skills. Should serve as a role model to the rest of the team with the ability to effectively coach team members. Experience and Education: 2-3 years in a similar role within a large-scale organization. Bachelor’s degree in human resources or in hospitality management will be considered a plus. What we offer Team Becoming a member of an organization that cares about its people, the environment, and the local communities. Grow  Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement. Care Competitive remuneration package. Private health insurance Flexible working model