rooms division manager- mitsis selection azure
Sep 23, 2026 · Mitsis Group
What you'll do
- Oversee daily Front Office and Rooms Division operations, including reservations, room allocation, invoicing and guest requests
- Coordinate departmental preparation and opening and closing procedures with other departments
- Handle guest requests and monitor and respond to guest comments through the monthly Social media management plan
- Set departmental objectives in line with the annual budget and service standards, and contribute to increasing sales
- Review Tour operator brochures and recommend timely changes in line with fact sheets
- Lead recruitment for hotel positions in accordance with company policy and Group values
- Monitor and guide your team’s daily professional conduct and performance
- Manage the performance appraisal system and design training plans based on identified needs
Key requirements
- 6+ years' experience
- Front Office and Rooms Division operations, Reservations management, Invoicing and Guest request management
- Social media management and Tour operator brochure review
- Budget planning
- Recruitment and Performance management
- Training planning
- English language, Second foreign language, MS Office and Protel
- Tourismpreferred
Benefits
- Competitive remuneration package and performance-based bonus, career development opportunities within a continuously growing Group, continuous training and development, accommodation, and full board.
About the job
As Room Division Manager, you will lead the smooth day-to-day operation of the department, upholding high service standards, health & safety compliance, and operational objectives. Responsibilities - Oversee daily Front Office and Rooms Division operations, reservations, room allocation, invoicing…
About the company
As Greece’s largest privately-owned hotel chain, Mitsis Group has been a tourism pioneer for 50 years now, making its own mark on Greece’s tourist industry, driven by a customer - centered philosophy and the promise of an unparalleled holiday experience.
With 24 hotels in our portfolio in Athens, Chalkidiki, Corfu, Crete, Kamena Vourla, Kos, Rhodes, Piraeus and Santorini, we aspire to stand out as the preferred portfolio of hotels & resorts in Greece offering excellent service, great locations, impeccable facilities, sophisticated dining and a broad spectrum of options for our clientele.
We bring to life enriching experiences for our guests, making the most of our unparalleled family touch and genuine Greek essence, always seeking to be flexible and adaptable to individual customer needs and the mindset of new generations.
Transforming each visitor into a special guest is the key to our success.
Mitsis Group has been awarded several prizes by local and international tour operators and travel organizations in recognition of the high quality of the services provided, its contribution to upgrading local tourism and its respect for the environment.
About the company
As Greece’s largest privately-owned hotel chain, Mitsis Group has been a tourism pioneer for 50 years now, making its own mark on Greece’s tourist industry, driven by a customer - centered philosophy and the promise of an unparalleled holiday experience.
With 24 hotels in our portfolio in Athens, Chalkidiki, Corfu, Crete, Kamena Vourla, Kos, Rhodes, Piraeus and Santorini, we aspire to stand out as the preferred portfolio of hotels & resorts in Greece offering excellent service, great locations, impeccable facilities, sophisticated dining and a broad spectrum of options for our clientele.
We bring to life enriching experiences for our guests, making the most of our unparalleled family touch and genuine Greek essence, always seeking to be flexible and adaptable to individual customer needs and the mindset of new generations.
Transforming each visitor into a special guest is the key to our success.
Mitsis Group has been awarded several prizes by local and international tour operators and travel organizations in recognition of the high quality of the services provided, its contribution to upgrading local tourism and its respect for the environment.