What you'll do
- Own the end-to-end lifecycle of complex CRM transformations
- Map client business needs to system capabilities using Agile or hybrid methodologies
- Guide the design and implementation of enterprise-scale cloud CRM solutions
- Oversee project financials, budgets, and governance compliance
- Coordinate cross-functional teams and provide feedback and mentorship
- Support business development through RFP responses, proposals, and proof-of-concepts
- Act as the primary liaison between clients and technical professionals
- Drive CRM user adoption and manage evolving requirements
- Track CRM trends and maintain professional certifications
Key requirements
- 5+ years' experience
- CRM transformation delivery, cloud CRM solution design and implementation
- Project management, budget control and financial management
- Agile and hybrid methodologies, requirements management
- Functional system design and analytical skills
- Cross-functional team management, client relationship management
- Business development, communication and presentation, English and Greek language proficiency
- Engineering / Computer Science / Related Technical Field
About the job
Your role as a CRM Delivery Lead in Deloitte Digital will focus on helping our clients identify and solve their most critical challenges through technology. In this role, you will commit to personal learning and development and explore opportunities to make an impact by delivering exceptional…
About the company
Deloitte drives progress. Our firms around the world help clients become leaders wherever they choose to compete. Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms, and their related entities. DTTL (also referred to as “Deloitte Global”) and each of its member firms are legally separate and independent entities. DTTL does not provide services to clients. Please see www.deloitte.com/about to learn more.
About the company
Deloitte drives progress. Our firms around the world help clients become leaders wherever they choose to compete. Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms, and their related entities. DTTL (also referred to as “Deloitte Global”) and each of its member firms are legally separate and independent entities. DTTL does not provide services to clients. Please see www.deloitte.com/about to learn more.