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Lead the company’s environmental performance strategy, ensure full regulatory compliance, and drive programs that minimize environmental impacts (climate, air &amp; water emissions, biodiversity, resources/waste), with transparent reporting to Management and stakeholders. The role also has overall responsibility for the operation and oversight of the physico‑chemical Industrial Wastewater Treatment Plant.&nbsp;Responsibilities<ul><li>Responsible for the communication and implementation of company’s environmental policy and Management’s commitment on environmental issues as well as for the training of the Company's personnel in this specific field.</li><li>Ensure end‑to‑end compliance with environmental permits and applicable legislation; coordinate the implementation of recommendations from competent public authorities.</li><li>Establish internal regulations and procedures and implement a comprehensive waste management program, in close collaboration with department heads and engineers.</li><li>Set up, monitor, and evaluate environmental KPIs and monitoring programs; drive corrective and preventive actions and report results to Management and authorities.</li><li>Prepare and submit required environmental studies/permits and reports (e.g., Environmental Impact Assessment, GHG emissions permit, Waste Management Plan, E‑PRTR reporting).</li><li>Develop the Environmental Management System (EMS) and ensure its effective operation and certification.</li><li>Act as liaison with regulatory/inspection authorities (e.g., Ministry of Environment &amp; Energy, Region of Central Greece); accompany inspectors onsite and recommend procedural changes as needed.</li><li>Oversee the Wastewater Treatment Plant operation, ensuring compliance and approved discharge limits; organize sampling/analyses (pH, conductivity, BOD/COD, heavy metals) and maintain complete records (e.g., ΗΜΑ) for authorities and management.</li><li>Coordinate preventive maintenance and reliability of critical assets (balancing tanks, aeration/settling/filtration/RO systems), contingency plans, and handling of emergency wastewater (e.g., firefighting water).</li><li>Develop and manage the Environmental budget and oversee environmental suppliers/partners.</li></ul>&nbsp;Qualifications<ul><li>Degree in Environmental Engineering or Chemical Engineering or Mechanical Engineering from a Polytechnic School</li><li>Postgraduate studies and specialization desirable</li><li>Work experience for at least 5 years in a similar position with compliance / system responsibility</li><li>Excellent knowledge of Environmental issues</li><li>Strong leadership, influencing, negotiation, change management, communication skills</li></ul>• Excellent knowledge of English• Knowledge of information systems&nbsp;Skills<ul><li>Excellent problem-solving skills and attention to detail.</li><li>Strong communication and leadership abilities to work cross-functionally.</li><li>Ability to manage multiple projects and prioritise&nbsp;tasks effectively.</li></ul>&nbsp;BenefitsCompetitive remuneration package and a wide range of benefits

ENVIRONMENTAL MANAGER (3679)

Key Responsibilities: The ideal candidate will be responsible for the smooth operation of the hotel, ensuring seamless customer service, problem-solving, and coordinating all hotel departments.Required Qualifications:<ul><li>Degree in Tourism Studies from a recognized institution (Greece or abroad).</li><li>5 years of experience in a similar position.</li><li>Excellent command of the English language and a second foreign language.</li><li>Advanced computer skills, including MS Office, and knowledge of PMS systems.</li><li>Strong knowledge and application of hygiene and food safety policies and procedures, including HACCP principles.</li><li>Very good knowledge of the hotel market and legislation.</li><li>Experience in business management (organization skills, human resource management, communication, negotiation, financial management, procurement, facility management, and designing new services/products aimed at increasing sales).</li><li>Experience in hotel pre-opening, staff training, and procedure implementation.</li><li>Experience in managing and utilizing Conference and Multifunctional spaces.</li></ul>Required Skills:<ul><li>Ability to adapt to the hotel’s operational standards and ways of working.</li><li>Attention to detail and methodical approach.</li><li>Ability to manage customer complaints.</li><li>Team spirit, cooperation, and adaptability under pressure.</li><li>Willingness to collaborate, positive attitude, and excellent communication skills.</li></ul>The Company Offers:<ul><li>Excellent working environment.</li><li>Year-round employment (preference will be given to permanent residents of Santorini).</li><li>Competitive salary package based on qualifications.</li><li>Continuous training and opportunities for professional growth.</li></ul>

Front Office Manager

Angelicoussis Group, one of the world’s leading ship management organizations is looking for an experienced and motivated&nbsp;Spare Parts &amp; Forwarding Operator.&nbsp;Key responsibilities<ul><li>Executing full spares cycle from requisition to delivery on board, monitoring the efficient and timely supply of all spares required for the proper maintenance and safe operation of the vessels.</li><li>Having adequate knowledge of the market, being comfortable selecting the proper suppliers to address inquiries, communicating regarding quotation precision and order terms</li></ul>Candidate must have<ul><li>3-5 years relevant experience&nbsp;</li><li>University degree in Mechanical Engineering (preferred)</li><li>Very good command of the English language</li><li>Team spirit, excellent communication skills</li></ul>The Company offers an attractive compensation and benefits package and a friendly working environment. All applications will be treated as strictly confidential.

Spare Parts & Forwarding Operator

We are seeking a dedicated and service-driven Telephone Operator who embodies Aman’s commitment to warm, personalized and exceptional hospitality to join Amanzoe, in the Peloponnese, Greece. Reporting to the Front Office Management team, the Guest Services Agent plays a key role in supporting daily guest communication, arrival preparations and administrative tasks, ensuring seamless operations and an elevated guest experience. This position requires a hands-on approach, strong attention to detail and a genuine passion for delivering Aman’s renowned service standards.Responsibilities<ul><li>Prepare guest correspondence, arrival information and daily operational reports.</li><li>Assist guests and suppliers with thoughtful, timely and personalized support.</li><li>Coordinate with internal departments to ensure accurate communication and smooth operations.</li><li>Maintain guest history and ensure data accuracy across all systems.</li><li>Handle administrative duties including documentation, reporting and communication tasks.</li><li>Support check-in and check-out procedures when required.</li><li>Address guest requests promptly and ensure the highest standards of service.</li><li>Uphold Aman service principles, contributing to an atmosphere of calm, precision and refinement.</li></ul>Requirements<ul><li>Minimum 2 years of experience in a similar position within a luxury or five-star environment.</li><li>A degree in Hospitality Management or a related field is an advantage.</li><li>Proficiency in Opera PMS or Fidelio, as well as MS Office.</li><li>Fluency in written and verbal Greek and English. Additional languages such as French, Italian or Spanish are an advantage.</li><li>Strong interpersonal and communication skills with a guest-focused mindset.</li><li>Excellent organizational abilities and high attention to detail.</li><li>A collaborative attitude aligned with Aman’s values.</li><li>You must have the legal right to work in Greece.</li></ul>BenefitsAt Aman Group, we believe that our colleagues are at the core of our success. We offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritize and support your career journey, making you feel valued, included, and at home.<ul><li>Discount on Food and Beverage outlets.</li><li>Discount on Aman Retail boutique.</li><li>Provided uniform.</li><li>Employee Wellness Program including complimentary Yoga, Tennis and Gym classes.</li><li>Amanzoe Elite Program with discounts at various restaurants and local stores.</li><li>Staff events including Staff Party and Family Day.</li><li>Access to Open Sesame training platform.</li><li>Accommodation.</li><li>Monthly utility allowance (electricity and water).</li><li>Meal and coffee breaks while on duty.</li><li>Colleague bus transport.</li></ul>If you thrive in an ultra-luxury environment and are passionate about warm and personalized hospitality where every detail matters, we invite you to apply to join us on our journey.

Telephone Operator

At&nbsp;Four Seasons Astir Palace Hotel Athens&nbsp;(ranked No. 17 in the World’s 50 Best Hotels), we are seeking a Sales Coordinator &amp; Golden Key Operator (this is a full-time, year-round position). This role will support the Sales team and the Director of Sales by coordinating and managing various administrative and operational tasks. Additionally in this role the Coordinator focuses on utilizing the Golden Sales &amp; Catering (Salesforce) software to ensure compliance with Four Seasons Group standards across all departments, including Sales &amp; Events, Accommodation, Reservations, Accounting, and Banquets. The Coordinator will play a key role in ensuring smooth operations within the Sales Department, contributing to revenue growth and high levels of customer satisfaction through excellent organizational skills, attention to detail, and effective communication.What you will doAdministrative Support:<ul><li>Assist the Sales Manager with daily administrative tasks such as preparing proposals, contracts, and correspondence.</li><li>Handle sales-related requests in the absence of a Sales team member.</li><li>Provide administrative assistance to the Director of Sales (DOS) and backup support to the sales team.</li><li>Order and maintain inventory levels of sales collateral, stationery, and administrative supplies for the Sales Department.</li><li>Take minutes during sales meetings and other necessary meetings.</li><li>Assist in the preparation and distribution of promotional materials and marketing campaigns.</li><li>Take responsibility for and/or support departmental projects.</li><li>Continuously enhance and improve the efficiency and organization of the department by implementing required administrative systems.</li></ul>System Knowledge and Utilization:<ul><li>Enter and update group requests in Golden Sales &amp; Catering (Salesforce) while coordinating with reservations to ensure accurate information in Opera PMS. Forward requests to appropriate managers as per Four Seasons standards and execute necessary daily, weekly, and monthly reports.</li><li>Ensure compliance and accuracy of information in Golden Sales &amp; Catering (Salesforce), edit and audit related reports, and maintain up-to-date tools.</li><li>Compile and execute month-end reports for the Director of Sales and provide team members with necessary Salesforce reports for daily/weekly functions.</li><li>Develop a good knowledge of additional systems such as Opera, Birchstreet, and all other systems used by the Sales Team.</li></ul>What you bring<ul><li>Applicants must have European Passport or the legal right to work in Greece.&nbsp;</li><li>College degree.</li><li>Previous experience in Sales is required.</li><li>Proficiency in Microsoft Office; knowledge of Golden S&amp;M is advantageous.</li><li>Excellent analytical, writing, and organizational skills.</li><li>High attention to detail, proactive approach, and customer service orientation.</li><li>Ability to multitask in a fast-paced environment.</li><li>Proficiency in writing and speaking Greek and English.</li></ul>&nbsp;&nbsp; What we offer<ul><li>Competitive Salary and comprehensive Benefits Package.&nbsp;</li><li>Complimentary Employee Meals &amp; Bus Transportation.</li><li>Ticket Restaurant monthly allowance.&nbsp;</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally to experience our world-class hospitality firsthand.&nbsp;</li><li>Employee Recognition Program.&nbsp;</li><li>Opportunities for Global Travel through Task Forces and Transfers.&nbsp;</li><li>Access to Four Seasons global Training &amp; Development programs.&nbsp;</li></ul>Schedule &amp; Hours<ul><li>Full Time Job.</li></ul>If you are ready to take the role in the dynamic team of Sales &amp; Marketing, we want to hear from you!

Sales Coordinator & Golden Key Operator REQ10368467

Intellectica is recruiting a&nbsp;Chief Financial Officer&nbsp;on behalf of the Marine &amp; Ship Management division of its client, a leading provider of specialized engineering solutions for subsea cable installation and offshore energy infrastructure. Known for its commitment to technical excellence, operational reliability, and client-focused delivery, the company is expanding its project team to support a growing pipeline of complex international projects. Based in Attiki, Greece and reporting to the CEO, the successful candidate shall play a critical role in leading the financial and commercial strategy of our Marine and Ship Management Division.Key activities and responsibilities of this role include:<ul><li>Lead all financial planning and analysis (FP&amp;A), budgeting, forecasting, and reporting for the Marine &amp; Ship Management Division</li><li>Develop capital strategies for vessel acquisition, conversion, and long-term asset deployment</li><li>Build and execute financing models for large marine asset investments, including lease/buy analysis and joint venture structures</li><li>Manage relationships with financial institutions, shipyards, legal, and regulatory bodies</li><li>Collaborate closely with technical and operations teams to optimize cost-efficiency across vessel operations, maintenance, and crewing</li><li>Drive financial readiness and due diligence processes for potential IPO or capital raising events, ensuring alignment with regulatory and investor expectations</li><li>Implement and maintain robust financial controls, compliance frameworks, and risk management systems</li><li>Lead financial negotiations for contracts with charterers, suppliers, insurers, and other commercial partners</li><li>Provide strategic insight and support for M&amp;A or restructuring initiatives</li><li>Serve as a key advisor to the CEO and Board on maritime financial matters and long-term strategy</li><li>Lead a team of Accounting &amp; Finance executives, with in-house and outsourced members</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Finance, Business, Engineering or related field; MSc degree and/or professional qualifications such as CPA, ACA, CFA, or MBA preferred</li><li>Minimum&nbsp;12 years&nbsp;of progressive experience in financial leadership roles, including as CFO, Finance Director, or VP Finance</li><li>Strong background in the&nbsp;maritime, offshore construction, shipping, or energy infrastructure sectors&nbsp;is essential</li><li>Demonstrated experience in&nbsp;vessel project finance, capital markets, and IPO readiness</li><li>Deep knowledge of&nbsp;marine asset management, regulatory compliance, and international shipping finance practices</li><li>Proven experience working with&nbsp;banks, private equity, and institutional investors&nbsp;in the maritime or offshore sector</li><li>Familiarity with&nbsp;maritime operational economics&nbsp;including OPEX, CAPEX planning, crewing, and chartering dynamics</li><li>Proficiency in Microsoft Office</li><li>Fluency in Greek and English, both written and spoken</li></ul>Core competencies of a successful candidate:<ul><li>Strategic thinker with strong commercial and operational acumen</li><li>Excellent negotiation, communication, and stakeholder management skills</li><li>High integrity and a&nbsp;hands-on leadership&nbsp;style</li><li>Able to thrive in a fast-paced, entrepreneurial environment</li></ul>

Chief Financial Officer int-0330

TITAN Greece is offering an exceptional opportunity for a Civil Engineering Manager to join our team at Kamari Plant. The role combines strong technical expertise, project and contractor management, and a deep understanding of safety, regulatory, and industrial standards, supporting the reliable and sustainable operation of the plant.Responsibilities<ul><li>Plan, oversee, and monitor all civil engineering works at Kamari Plant, ensuring delivery on time, within budget, and in line with quality and safety standards.</li><li>Act as the main point of contact for civil works within the plant, coordinating activities with internal stakeholders and external contractors.</li><li>Identify facility-related civil issues through site inspections, assessments, and surveys, propose corrective actions, and manage their implementation with minimal impact on plant operations.</li><li>Prepare technical specifications, cost estimates, and budgets for civil infrastructure projects, maintenance, repairs, and upgrades.</li><li>Collaborate with Procurement and other departments to support tendering, contractor selection, and contract execution.</li><li>Ensure that all designs, studies, and executed works comply with applicable codes, regulations, permits, and company standards.</li><li>Contribute to the permitting process for civil projects and supervise large-scale construction activities within the plant.</li><li>Lead, coordinate, and supervise contractors and subcontractors, ensuring safe, efficient, and high-quality execution of works.</li><li>Support civil engineering projects in other TITAN facilities when required.</li><li>Undertake additional responsibilities as assigned by senior management in line with operational needs.</li><li>Lead and promote a strong Health &amp; Safety culture, ensuring risk assessments, permits, and safe work practices are fully implemented in all civil works.</li></ul>Qualifications<ul><li>Degree in Civil Engineering, Structural Engineering, or related discipline.</li><li>5+ years of experience in civil engineering, construction supervision, or infrastructure projects, preferably within an industrial or manufacturing environment.</li><li>Strong knowledge of construction methods, budgeting, scheduling, and project documentation.</li><li>Solid understanding of building regulations, permitting processes, and industrial safety requirements.</li><li>Proven leadership and coordination skills in managing contractors and multidisciplinary teams.</li><li>Strong problem-solving, inspection, and decision-making abilities.</li><li>Excellent written and verbal communication skills in both Greek and English.</li><li>Completion of military obligations (if applicable).</li></ul>&nbsp;What We Offer&nbsp;<ul><li>Private health insurance</li><li>Pension plan</li><li>Annual medical checkup</li><li>Performance-based bonus</li><li>Prepaid supermarket cards</li><li>Learning &amp; Development opportunities</li><li>Internships and summer schools for employees’ children</li><li>Wellness programs and special offers</li></ul>&nbsp;

Civil Engineering Manager 24922

Numo Mykonos is a boutique retreat in Kalafatis, where quiet luxury meets nostalgic chic vibes. Rediscover the carefree spirit of barefoot living, all wrapped in the luxury that NUMO Hotels is famous for. Experience the brand’s signature tranquility infused with the lively, vibrant essence of Mykonos.Key Responsibilities<ul><li>Supervise the daily operation of the hotel’s F&amp;B departments and coordinate the team in restaurants, bars, room service etc.</li><li>Maintain and implement standard operating procedures to ensure smooth and efficient restaurant operations.</li><li>Collaborate with the culinary team to ensure high-quality food and beverage offerings.</li><li>Monitoring the stock, orders and budget of the department</li><li>Handle guest feedback and resolve any issues or complaints in a timely and effective manner</li><li>Participate in recruitment, training, appraisal and performance management of F&amp;B staff</li><li>Support in managing supplier relationships and cost control</li><li>Ensuring the implementation of the HACCP system&nbsp;</li></ul>Requirements<ul><li>Culinary school diploma or degree in food service management or related field</li><li>Minimum of 2 years experience as Service Manager</li><li>Excellent knowledge of English language, additional language is an advantage</li><li>Very good knowledge of various computer software programs (MS Office,</li><li>restaurant management software, POS)</li><li>Up-to-date with Food and Beverage trends and best practices</li></ul>Benefits<ul><li>A salary that makes Mondays better&nbsp;– Competitive pay for your awesomeness.</li><li>Training that’s anything but boring&nbsp;– On-the-job learning and workshops to keep you sharp.</li><li>Grow while you glow&nbsp;– Opportunities for professional development at every step.</li><li>Live the destination, not just the job&nbsp;– discover new places with accommodation provided.</li><li>Daily treats&nbsp;– Enjoy delicious meals in our staff restaurant.</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– Together, we are always stronger!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We value every voice and believe that every idea matters!</li><li>Kindness&nbsp;– A smile can change someone’s day!</li><li>Creativity&nbsp;– We approach challenges with imagination and an innovative spirit!</li></ul>Turn your passion into a career!We are an equal opportunities employer – All applications will be considered as confidential.Only suitable candidates will be contacted.

F&B Service Manager

Tresor Hospitality, one of the leading Management and Consulting companies in Greece, on behalf of a new hotel on the island of Santorini, is looking for:Hotel ManagerKey Responsibilities:&nbsp;The ideal candidate will be responsible for the smooth operation of the hotel, ensuring seamless customer service, problem-solving, and coordinating all hotel departments.Required Qualifications:<ul><li>Degree in Tourism Studies from a recognized institution (Greece or abroad).</li><li>5 years of experience in a similar position.</li><li>Excellent command of the English language and a second foreign language.</li><li>Advanced computer skills, including MS Office, and knowledge of PMS systems.</li><li>Strong knowledge and application of hygiene and food safety policies and procedures, including HACCP principles.</li><li>Very good knowledge of the hotel market and legislation.</li><li>Experience in business management (organization skills, human resource management, communication, negotiation, financial management, procurement, facility management, and designing new services/products aimed at increasing sales).</li><li>Experience in hotel pre-opening, staff training, and procedure implementation.</li><li>Experience in managing and utilizing Conference and Multifunctional spaces.</li></ul>Required Skills:<ul><li>Ability to adapt to the hotel’s operational standards and ways of working.</li><li>Attention to detail and methodical approach.</li><li>Ability to manage customer complaints.</li><li>Team spirit, cooperation, and adaptability under pressure.</li><li>Willingness to collaborate, positive attitude, and excellent communication skills.</li></ul>The Company Offers:<ul><li>Excellent working environment.</li><li>Year-round employment (preference will be given to permanent residents of Santorini).</li><li>Competitive salary package based on qualifications.</li><li>Continuous training and opportunities for professional growth.</li></ul>

Hotel Manager

At Four Seasons Astir Palace Hotel Athens, we are seeking a highly experienced Restaurant Manager to lead Pelagos Restaurant and Astron Bar &amp; Lounge as a permanent member of our team. You will set the strategic vision, manage operations and finances, drive revenue and profitability, and mentor the next generation of restaurant leaders. This role is central to the continued success and reputation of our Michelin-starred restaurant and sophisticated lounge.What You Will Do<ul><li>Own and execute the restaurant and bar concepts, ensuring exceptional guest experiences and operational excellence.</li><li>Develop strategic and financial goals, including revenue generation, GOR/GOP targets, and market positioning.</li><li>Collaborate closely with the Executive Chef, Sommelier, and Restaurant Marketing Manager to design menus, wine lists, and promotions.</li><li>Lead, train, and mentor front-of-house staff, fostering teamwork, excellence, and career development.</li><li>Maintain visibility during peak periods, engage with regular guests, and cultivate new relationships.</li><li>Manage operating costs, labor, and budgets effectively while maximizing profitability.</li><li>Oversee marketing, PR, and social media activities to enhance the visibility and reputation of the outlets.</li><li>Participate in local F&amp;B community and industry events.</li><li>Ensure compliance with health, safety, and service standards.</li></ul>What You Bring<ul><li>Bachelor’s degree in hotel or restaurant management, or equivalent vocational experience.</li><li>Minimum 3–5 years in a similar position, preferably in standalone or restaurant group environments.</li><li>WSET Level 2 or Court of Master Sommeliers – Introductory Sommelier Course preferred.</li><li>Proven leadership skills and ability to develop teams of service-driven professionals.</li><li>Strong financial acumen and understanding of P&amp;L statements.</li><li>Excellent communication, interpersonal, and guest engagement skills.</li><li>Passion for food and beverage, and knowledge of industry trends and market landscape.</li><li>European Passport or legal right to work in Greece.</li><li>Fluency in English; Greek is an advantage.</li></ul>What We Offer<ul><li>Competitive Salary &amp; Benefits, Employee Meals, Bus Transport, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant allowance of €100/month.</li><li>Complimentary nights at Four Seasons Hotels &amp; Resorts globally.</li><li>Employee Recognition Program and access to global Training &amp; Development.</li></ul>Schedule &amp; Hours<ul><li>Permanent position – 5 working days/week with 2 days off. Flexible schedule based on operational needs.</li></ul>If you are passionate about leading a Michelin-starred restaurant, delivering world-class service, and mentoring a team of hospitality professionals, we want to hear from you!

Restaurant Manager - Pelagos Michelin Star Restaurant & Astron Bar and Lounge REQ10368044

We are currently looking to expand our&nbsp;accounting team&nbsp;with an eager, cooperative, goal-focused&nbsp;Senior Accounting ManagerIn this role, you will oversee the daily operations of the accounting department, ensuring accuracy and integrity across all accounting functions, including those related to&nbsp;group companies&nbsp;in Greece and abroad. You will collaborate closely with the&nbsp;accounting team and senior management&nbsp;to establish and enforce accounting policies, procedures, and controls.&nbsp;Reporting to: Financial Controller&nbsp;Key Responsibilities<ul><li>Supervise, organize, and monitor daily activities of the accounting department, including processes tailored to group companies both domestically and internationally</li><li>Ensure accuracy and timely completion of accounting entries, complying with Greek Accounting Standards as well as international accounting standards where applicable</li><li>Monitor and manage tax compliance, including VAT-INTRASTAT-VIES, ΦΜΥ, and withheld taxes, for both domestic and international transactions</li><li>Oversee proper documentation and registration of transaction documents and invoices, adhering to local and international requirements</li><li>Verify monthly balances and supervise commercial-accounting and warehouse agreements processes across group entities</li><li>Manage month-end and year-end closing processes for both domestic and international operations</li><li>Participate in and oversee the preparation of annual financial statements, including consolidated statements for group entities, ensuring compliance with local and international reporting standards</li><li>Collaborate with auditors and other external stakeholders on tax and accounting matters, assisting in the preparation of audit schedules and financial statements for both domestic and international entities</li><li>Assist in the preparation of budgets and financial forecasts, taking into account the diverse operational landscape of group companies</li><li>Possess knowledge of corporate legal matters relevant to group structures, including establishment processes and amendments for statutory entities both domestically and internationally</li><li>Provide training and guidance to accounting staff, fostering a culture of continuous learning and development within the team</li><li>Stay updated on changes in accounting standards and regulations, ensuring compliance across all group entities</li><li>Process Reporting packages under various GAAPs (Greek, European, IFRS)</li></ul>&nbsp;Requirements<ul><li>Bachelor's degree in Accounting, Finance, or a related field</li><li>Master's degree or ACCA/CIMA certifications are desirable</li><li>A’ class accountant license and excellent knowledge of legal entities taxation (income tax, benefits in kind, withholding taxes, VAT, stamp duties, real estate) and accounting standards is mandatory</li><li>Proven experience as an Accounting Manager or in a similar role, with at least 5 years' experience in a large company (100+ employees) with multinational operations</li><li>Strong knowledge of accounting principles and regulations, tax laws, and fiscal practices in both Greece and internationally</li><li>Experience with accounting software and ERP systems, preferably including experience with international accounting standards and consolidation</li><li>Excellent proficiency in MS Office tools</li><li>Strong analytical and problem-solving skills, with meticulous attention to detail and accuracy</li><li>Advanced proficiency in both Greek and English, both written and verbal</li><li>Demonstrated leadership and communication skills</li><li>Ability to thrive in a team environment, with a positive attitude, results orientation, and a proactive approach to solutions</li><li>High ethical standards, integrity, flexibility, and adaptability</li></ul>&nbsp;Benefits<ul><li>Competitive annual base salary</li><li>Company car and travel expenses (fuel, e-pass) for both domestic and international travel as required</li><li>Professional development opportunities within a large commercial company with a prominent international presence</li><li>Excellent work environment, valuing work ethic and drive</li><li>Continuous education and training opportunities</li></ul>

Senior Accounting Manager

At H Hotels Collection, we are currently looking for a dynamic and experienced Front Office Manager to join our team. In this role, you will be responsible for overseeing all front office personnel and ensuring the efficient execution of daily operations. The Front Office Manager will lead and coordinate the activities of the front desk, guest relations, and telephone services, with a strong focus on meeting our guests expectations.What You’ll Be Responsible For:<ul><li>Ensuring the seamless operation of the Front Office Department.</li><li>Overseeing daily front desk activities, maintaining high standards of service and meeting guest expectations.</li><li>Leading and supervising the reception team, providing ongoing feedback to enhance service quality.</li><li>Ensuring full compliance with H Hotels Collection procedures and protocols at the front desk.</li><li>Engaging with guests to deliver exceptional service and uphold product excellence.</li><li>Handling and resolving any issues or challenges that may arise efficiently.</li><li>Coordinating with Reservations and Housekeeping to meet daily operational needs.</li><li>Fostering a culture of trust, respect, and collaboration among team members.</li><li>Building strong interdepartmental relationships and promoting teamwork.</li><li>Motivating and training staff to meet performance goals in both quality and productivity.</li></ul>What We’re Looking For:<ul><li>Bachelor’s degree in hospitality management or a related field.</li><li>Minimum of 2 years’ experience in a similar role within a 5-star hotel environment.</li><li>Solid understanding of hotel standards and procedures, including ISO 9001, 14001, and 22000 implementations.</li><li>Proficiency in PMS software, ideally Opera or similar reservation management systems.</li><li>Strong command of MS Office, particularly Excel and Word.</li><li>Excellent verbal and written communication skills in English; additional languages are an asset.</li><li>A customer-focused mindset with a passion for service excellence.</li><li>Proven ability to organize, coordinate, and lead teams in a fast-paced environment.</li><li>Outstanding interpersonal and communication skills to engage effectively with guests, staff, and departments.</li><li>Demonstrated leadership capabilities and a collaborative spirit.</li><li>Problem-solving skills to address guest concerns and team-related issues.</li></ul>Why Join Us:<ul><li>Competitive salary and career growth opportunities within a rapidly expanding hospitality group.</li><li>Accommodation and meals will be provided, if necessary.</li><li>Ongoing training aligned with our company’s standards and development goals.</li><li>A supportive work environment that values its people, the planet, and the local community.</li></ul>&nbsp;&nbsp;All applications and submitted information will be treated with strict confidentiality.

Global Consumer Care (GCC) is driving the delivery of best-in-class consumer care&nbsp;across JTI. We are passionate about our consumers and fully devoted to enhancing their experience at every stage of their journey — from the very first contact to becoming loyal users and true brand ambassadors.We are firmly committed to becoming the #1 organization in delivering superior consumer experience globally, working hand in hand with JTI markets to realize our shared Vision #1. To support this ambition, we are seeking experienced, consumer-centric, and highly motivated professionals to join our dynamic Global Consumer Care team based in Athens, Greece.&nbsp;Position:&nbsp;As Regional Consumer Care Manager for Western Europe, you will oversee market operations within our outsourced model, driving vendor performance to ensure the consistent delivery of best-in-class consumer care services. You will lead the development and delivery of high-quality training and knowledge management across the region. A key part of your role will be ensuring overall alignment with global initiatives whilst driving operational excellence. This highly collaborative position involves close partnership with vendors, local markets, HQ colleagues, and central functions.&nbsp;In this role, you will:&nbsp;<ul><li>Market Relationship: Support markets in building best-in-class consumer care operations tailored to local needs. Act as primary escalation points for local markets.</li><li>Vendor Management: Manage regional vendors, ensuring strong performance, inc. SLA &amp; KPI achievements for your allocated markets. Identify continuous improvement opportunities, create action plans and ensure follow up. Supporting the management of regional budgets, forecasting, and vendor invoicing.</li><li>Training and development: Designing, implementing, and evaluating all types of training programs (onboarding, new product launches, new initiatives, process improvements, continuous learning etc.) delivered by Vendors to improve advisors’ performance, often coordinating resources like facilitators, technology, and materials.</li><li>Training organization: Coordinating resources like facilitators, technology, and materials as required for the successful delivery of all training. Maintain and monitor relevant KPIs and metrics on training outcomes</li><li>Content curation: Organizing and structuring information to ensure content remains accurate, consistent, and up to date.</li><li>Strategy &amp; Analysis: Partner with the GCC HQ team to develop and enhance knowledge management and training strategies aligned with business goals, ensuring measurable impact and continuous improvement of all initiatives</li><li>Knowledge Management: Build and maintain systems to capture, organize, and share the organization’s knowledge assets — including knowledge bases and digital content — to support both advisors and consumers.</li><li>Continuous Improvement: Foster collaboration among markets and vendors by encouraging knowledge sharing and connection. Partner with the Global Consumer Care team to identify opportunities and translate them into actionable initiatives that enhance training and knowledge effectiveness.</li><li>Training &amp; Knowledge Champion: Prepare and deliver presentations on training and knowledge management initiatives to senior stakeholders and HQ leadership.</li><li>Travel: Travel within the Western European region to support local markets and operational partners, with occasional visits to JTI Headquarters in Geneva, Switzerland, and other hubs as required.</li></ul>&nbsp;&nbsp;Requirements:&nbsp;<ul><li>Degree in Management, Business Administration, Marketing, or related field</li><li>Minimum 5+ years’ experience as a Consumer Care Training Manager / Knowledge Manager/Contact Center Manager or in a similar leadership role</li><li>Solid understanding of all aspects of Consumer Care operations in a multi-hub, outsourced environment</li><li>FMCG and/or Consumer Goods industry experience strongly preferred; tobacco and RRP category knowledge is a plus</li><li>Excellent organizational skills with the ability to manage and prioritize multiple initiatives simultaneously</li><li>Strong understanding of the latest training and knowledge management best practices, including techniques and technology landscape</li><li>Deep understanding of change management practices and techniques</li><li>Excellent influencing skills and experience of working with vendors and partners in the training/knowledge management area</li><li>Exceptional communication and collaboration skills, both one-on-one and in group settings, across all functions and levels of the organization</li><li>Proven ability to multi-task, adapt, and perform under pressure</li><li>Proficient in MS Office and consumer care systems/platforms (e.g., ServiceNow)</li><li>Fluent English (written and spoken); additional languages are an advantage</li></ul>&nbsp;&nbsp;What to expect:&nbsp;&nbsp;Expect growth opportunities, training, good compensation package, social security package. For more details on local policies, speak with the Talent Advisor.

Regional Consumer Care Manager Knowledge and Training (Western Europe)

Intellectica&nbsp;is recruiting a data-oriented&nbsp;Warehouse Manager&nbsp;on behalf of a leading Supply Chain and Logistics company. Based in Aspopyrgos, Greece and reporting to the Operations Director, the successful candidate will be responsible for overseeing day-to-day operations across assigned facilities, leading teams, and ensuring alignment with business goals, safety standards, and customer expectations.&nbsp;Key activities and responsibilities of this role include:&nbsp;Managing the daily functions of multiple Distribution Centers, including storage layout, inventory control, order processing, dispatch, and coordination of all staff, supervisors, and shift leads<ul><li>Supervising cleanliness, proper equipment usage, infrastructure protection, and enforcement of workplace safety protocols for employees and visitors</li><li>Planning personnel resources, approving supply requisitions, monitoring cost-efficiency, and ensuring budget adherence to optimize operational productivity</li><li>Ensuring adherence to regulatory frameworks and internal SOPs, including health &amp; safety, food safety, and environmental standards, while overseeing audits, risk management plans, and KPI performance</li><li>Collaborating with internal teams and clients to manage order and inbound flows, resolve issues via ticketing systems, oversee reporting timelines, and monitor service quality and customer satisfaction</li><li>Leading staff evaluations, organizing training for internal and subcontracted teams, managing leave schedules, and fostering a performance-driven and team-oriented culture</li><li>Driving process improvements, managing inventory counts, supporting new warehouse layout proposals, and overseeing value-added projects such as repackaging and relabeling</li><li>Any other work that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field</li><li>At least 5 years of experience in a similar warehouse or distribution center leadership role</li><li>Proficiency with Microsoft Office Suite</li><li>Exposure to Warehouse Management Systems (WMS), ERP systems and other digital tools is considered a strong plus</li><li>Solid understanding of workplace Health &amp; Safety standards and compliance practices</li><li>Fluent in Greek and proficient in English</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong organizational and planning skills with a methodical approach to problem-solving</li><li>Proven leadership capabilities with the ability to manage teams, delegate effectively, and inspire performance</li><li>Strong sense of accountability, teamwork, and collaboration</li><li>Excellent communication skills and ability to manage cross-functional relationships</li></ul>The company offers:<ul><li>Competitive salary</li><li>Private health insurance program</li><li>Friendly and dynamic working environment</li><li>Opportunities for career advancement and growth</li></ul>

Warehouse Manager int-0360

We are seeking digital experienced and helpful individuals like you to join our diverse team of Operations Agents- Transfers in Heraklion Crete.You will be responsible for communicating booking updates with our key transfer suppliers and destination teams to ensure a smooth Service Delivery operation.If you have got the&nbsp;right to work in Greece, and speak English, keep on reading!ABOUT OUR OFFER&nbsp;<ul><li>A job at TUI offers more than your basic salary which already starts at 17.100 € gross per year.</li><li>1 day off per week.</li><li>40 working hours per week.</li><li>Additional, paid annual leave.</li><li>Seasonal contract starting 1st of March 2026.</li><li>We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy &amp; language lessons.  &nbsp;</li><li>Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team &amp; 24/7 Wellbeing Hub. &nbsp;</li></ul> ABOUT YOU<ul><li>Great organizational skills and ability to work in a fast-paced environment.&nbsp;</li><li>High level of attention to detail with the ability to manage multiple tasks and conflicting priorities without losing focus on planning ahead.</li><li>Can solve problems independently and embrace our digital culture.</li><li>A collaborative and great team player.</li><li>Are flexible to work in a TUI Office, Port or Airport and in a in a flexible manner (including different shifts Monday-Sunday).</li><li>Excellent communication skills, both verbal and written, in English is required.</li><li>A collaborative team player who wants to learn, grow and embrace the digital culture.</li></ul>ABOUT THE JOB<ul><li>Coordinating change and re-planning during daily operations, for airport and ports and managing last minute bookings and amendments.</li><li>Ability to think quickly to re-plan, accordingly to vehicle availability.</li><li>You will deliver information to the service delivery team and suppliers guaranteeing on-time services, whilst optimizing costs and load factor.&nbsp;</li><li>First line of transfer support to the service delivery team.</li><li>Solving daily operational incidents relating to TUI Group package services including excursions and/or transfers to guarantee that our Service Level Agreements are met.</li><li>Guarantee that all information of the operation is collected in a timely and efficient manner for invoicing purposes, in accordance with company standards.&nbsp;</li></ul>

Operations Agent - Transfers | Fixed Term

Must oversee the day-to-day operations of the Housekeeping Department, with a primary focus on guest rooms. This role supports the daily operation of the department and acts as the Deputy in the absence of the Executive Housekeeper. The successful candidate will report directly to the Executive Housekeeper, always ensuring smooth departmental operations.&nbsp;Key Responsibilities:<ul><li>Ensure consistently high standards of cleanliness and guest service.</li><li>Maximize guest satisfaction by addressing all housekeeping-related needs.</li><li>Conduct regular inspections to ensure cleanliness and maintenance compliance.</li><li>Handle and resolve guest complaints related to housekeeping services.</li><li>Ensure timely and professional handling of guest requests.</li><li>Perform frequent room inspections to ensure standards apply.</li><li>Ensure compliance with Health &amp; Safety regulations and departmental standards.</li><li>Conduct staff performance evaluations and provide constructive feedback.</li><li>Create staff schedules based on hotel operations and departmental requirements.</li><li>Lead, motivate, train and manage the housekeeping team to achieve departmental goals.</li><li>Assist in carrying out the Linen inventories.</li><li>Perform any other task/project as assigned by the Exc-Housekeeper or Room Division Manager.</li></ul>&nbsp;Requirements:<ul><li>Degree in Hotel Management, Hospitality, or Tourism.</li><li>Fluency in English and Greek (spoken and written).</li><li>Previous experience in a similar position within a hotel environment.</li><li>Excellent organizational skills and attention to detail.</li><li>Team player with the ability to work under pressure.</li><li>Flexibility to work in shifts.</li><li>Knowledge of computer systems and hotel management software.</li></ul>&nbsp;Company offers:<ul><li>Fixed Term Contract (season 2026)</li><li>Career development opportunities.</li><li>Competitive salary based on experience.</li><li>Excellent working environment.</li><li>Accommodation and meals on all working days.</li><li>Transportation from/to staff houses.</li></ul>

Assistant Housekeeper- Luxury Resort, Santorini

PURPOSE OF POSITION<ul><li>The Restaurant Manager ensures efficient&nbsp;food and beverage (F&amp;B) operations and maintains high production, productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards.</li><li>You are required to implement and maintain all service standards as determined by the Corporate Office, and it is your duty to provide your team with ongoing training and support.</li><li>It is your responsibility to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul> YOUR RESPONSIBILITIES<ul><li>Organize and execute F&amp;B related ship functions and special events; conduct daily menu presentations, in conjunction with the Executive Chef.</li><li>Estimate &amp; plan consumption, ordering and forecasts, and maintain inventories at par level; conduct inventories on a monthly basis and create accurate &amp; realistic quarterly orders, with a business-orientated mindset, contributing to the financial success of our company.</li><li>Organize the opening &amp; closing routines for your entire team and schedule opening &amp; closing hours for all your outlets, depending on Guests’ and operational needs; demonstrate ownership for all maintenance related matters in the Restaurant Department.</li><li>Identify opportunities to improve service delivery in accordance with Viking’s STAR Service Standards, by incorporating feedback from the Restaurant Team.</li><li>Greet and welcome our Guests and check on their well-being, while on duty, at all times</li><li>Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use.</li><li>Be familiar with the Human Resources Manual &amp; Shipboard Training; have an in-depth understanding of the working hours policies &amp; procedures; be familiar with crew contracts and work schedule hours/week, to maintain working hours paperwork and if necessary, correct entries for payroll.</li><li>Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention; meet with Team Leaders on a daily basis for “The Daily Reunion”, to provide feedback &amp; operational updates as well as to ensure that your department is performing to Viking’s STAR Service Standards.</li><li>Regularly inspect that the mise-en-place for all areas are prepared 15 minutes prior to service.</li><li>Provide the highest level of comfort and service to Guests, as per Viking’s STAR Service Standards and all Public Health Policies; manage service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities; assign crew for dis-/embarkation and luggage duty.</li><li>Identify potential STARS, and assist, train &amp; lead them to success; implement and motivate a culture of ownership &amp; responsibility and provide the necessary guidance/training and information to the Restaurant Team, in accordance with company standards and operational needs.</li><li>Provide competent leadership to all direct reports. Responsibilities include, but are not limited to: Conducting performance reviews, including discipline as needed, ensuring Maritime Labor Convention (MLC) compliance and onboard training, succession planning, crew communication and recognition.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards within your team at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Ensure that all Human Resources related issues are handled properly and fairly, in line with Viking’s Policies, Procedures and Code of Conduct.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable and ensure your team are knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Positively contribute to achieving/succeeding Restaurant KPI goals (quality &amp; financial) for the Restaurant Department; have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.&nbsp;YOUR PROFILE<ul><li>A required minimum of 3 years’ experience as a Restaurant Manager or similar position, within a premium brand hospitality environment. Shipboard experience is required.</li><li>Fluent in Japanese and English - must have excellent Japanese and English communication skills to clearly communicate to the Restaurant Team and Guests.</li><li>Must have experience in leading multi-cultural teams and be flexible, stress resistant, and a hands-on team player; strong administration skills are required and must be proficient with PC based databases, spread sheets, and word processing systems.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with in-depth knowledge of all Public Health Policies; team builder with exceptional work ethic, motivational skills, training, and coaching abilities.</li></ul> GUIDELINES AND REGULATIONS&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.&nbsp;&nbsp;</li></ul>&nbsp;Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restaurant Manager&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hotel General ManagerDirect reports:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Head Waiter, Restaurant Supervisor, Waiter, Assistant Waiter, Café Attendant, Crew Mess AttendantLine manager:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hotel General Manager

JAPAN - Japanese Speaking Assistant Restaurant Manager

Based in Athens, Greece, and reporting to the Accounting &amp; Tax Manager, the Accountant will be responsible for maintaining general ledger entries and ensuring that ledger data is accurate and precise. Provide some insights into the financial performance of the areas of assigned of responsibilities.The Accountant will oversee the accurate execution of daily accounting tasks, ensuring full adherence to established deadlines. The role requires a strong understanding of company policies and procedures, with the ability to identify normal and abnormal patterns when reviewing financial data. The Accountant ensures that all departments comply with internal processes and that all systems and data processing tools operate with built in integrity. Key duties include recording P&amp;L transactions (A/P, transfers, collections, etc.), supporting the monthly management accounts closing process, and handling all month end related responsibilities. The role provides financial insights on restaurant P&amp;L performance and collaborates closely with Store Managers. Additionally, the Accountant supports Admins in day to day tasks and coordinates with both Admins and Store Managers to ensure timely completion of month end activities. The position works closely with Restaurant Leaders and the Operations department, fostering a collaborative environment that promotes knowledge sharing and effective teamwork. Further responsibilities include preparing all necessary documentation for archiving and assisting in Statutory, Tax, and Internal Audits.THE COMPANYPremier Capital plc is the Developmental Licencee for McDonald’s in Estonia, Greece, Latvia, Lithuania, Malta, and Romania, operating 200 restaurants, including McDrive, McDelivery and McCafé operations. The group employs over 12,000 people, serving more than 90 million customers across these six markets in 2024 alone.Premier Capital represents the McDonald’s business within Hili Ventures, the group engaged in food service &amp; retail, real estate &amp; hospitality, shipping &amp; logistics, oil &amp; gas, engineering, and technology in 10 countries across Europe and North Africa with a team of over 13,000 people. Hili Ventures is a proud partner of McDonald’s, Apple, Konecranes, Microsoft, NCR, Six Senses and many other global brands.Premier Capital Hellas operates 35 restaurants and employees more than 1.600 employees who serve more than 11.5 million guests annually.THE REQUIREMENTSThe ideal candidate will hold a Bachelor’s degree in Accounting, Finance, or a Business-Related field and have at least 2–3 years of experience in a similar role. Familiarity with accounting software (such as Navision), strong proficiency in MS Office, particularly Excel, and a good command of the English language are essential qualifications for this position.

Accountant

The Junior Technical Operations Center (TOC) Engineer acts as a single point of contact for the assessment, prioritization, escalation and resolution of incidents related to corporate and gaming/betting infrastructure. &nbsp;Your day to day will include:<ul><li>BSc in Computer Science, Information Technology, or a related field</li><li>Monitoring the daily performance and functionality of Corporate and Gaming/Betting infrastructure and responding to service failures by implementing the prescribed resolution steps</li><li>Addressing tickets submitted by Opap's corporate operations related to technical issues with hardware devices and platforms, and managing prioritization, evaluation and resolution in accordance with stablished processes and procedures</li><li>Handling technical issues reported via the OPAP Services Portal, collaborating with OPAP Technology vendors to resolve problems concerning gaming and betting application as well as communication circuits</li><li>Escalating incidents and problems as necessary, supporting investigations to minimize incident duration, tracking resolution progress, and providing updates and clarifications &nbsp; to end users regarding the procedure followed&nbsp;</li><li>Maintaining comprehensive documentation and incident reports, detailing the nature of problems and steps taken to resolve them in order to inform improved strategies for preventing future incidents</li><li>Executing User Access Management processes, including overseeing access provisioning and deprovisioning, and gathering relevant data as evidence to support responses to audit inquiries</li><li>Becoming proficient with basic Linux commands and assisting in the review and enhancement of automation scripts to improve operational efficiency.&nbsp;&nbsp;</li></ul> &nbsp; What you need to succeed:&nbsp;<ul><li>2+ years of experience in customer support, preferably in a technical or Network/Technology Operations Center environment &nbsp;</li><li>Help desk exposure in the provision within a corporate environment</li><li>Knowledge of the practices, processes and general standards of the end-user technical support</li><li>Familiarity with ticketing systems and/or monitoring tools</li><li>Ability to comprehend and retain technical information and to clearly translate technical issues in simple non-technical terms&nbsp;</li><li>Strong customer service culture&nbsp;</li><li>Effective communication and team player&nbsp;</li><li>Excellent organizational and prioritization skills&nbsp;</li><li>Achievement orientation</li><li>Availability to work on shifts 24/7/52&nbsp;</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment 🚀</li><li>State of the art facilities including gym &amp; restaurant 🏢</li><li>Hybrid working model 💻</li><li>Competitive salary package and bonus scheme 💸</li><li>Health insurance coverage &amp; Pension Plan 🙏</li><li>Monthly food allowance 🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy 🎓</li><li>Internal Career Opportunities 💼</li><li>Well-Being Activities 💪</li></ul> OPAP Group is an equal opportunity employer

Junior Technical Operations Engineer (3761)

We are seeking a passionate and experienced Facilities Manager to support our operations, with the supervision and delegation of maintenance programs for the entire multi property facilities, including physical building structures, all mechanical, electrical, HVAC, plumbing, and water management, including the negotiating of external contractors for new and existing projects related to Brand, ESG or Safety projects. Furthermore, the Facilities Manager will be responsible for all key projects relating to Hotel renovations and enhancements for sustainability of our buildings.&nbsp; Moreover, they will be directly involved with ensuring compliance with all local and EU laws for building safety, and will be responsible for the creation and facilitation of&nbsp; Health &amp; Safety programs for Associate Learning, with overview from their Director (as needed),The successful candidate will also play an important role in our Customer Experience Management, Brand programs, operational Standards, and ESG vision, and propose improvement for our ISO 14000 and 15000 certifications.Successful candidate must :<ul><li>Hold a Bachelor’s degree in a related Engineering field (an MSc&nbsp; would be considered an Asset).</li><li>Be a registered member of the Greek Technical Chamber of Commerce (T.E.E)</li><li>Have 5 to 7 years in a similar role in Hospitality or related sector, with proven experience in large capital projects</li><li>Have native Greek,and proficient English skills&nbsp;</li></ul>Key Capabilities:<ul><li>Advanced Leadership skills.</li><li>Excellent Project Management skills, with an ability to work in and support diverse teams.</li><li>Strong time management and organizational skills, ability to meet tight deadlines, and handle in parallel demands</li><li>Solid analytical, reporting and budgeting skills</li><li>Excellent communication, and networking skills</li></ul>

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