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Our Product Development organisation is truly Global with cross functional teams spanning 6 Tech Hubs – Malta, Budapest, Stockholm, Tallinn, Kyiv and Athens. With nearly 600 strong professionals, the Product Development organisation is spear-headed by our CTO-CPO with all our talented Area Teams working together.A taster of what you will be involved with<ul><li>Working with cutting edge technology enabling our Cloud Journey</li><li>The Platform Core team is responsible for managing Infrastructure as Code for parts of our Core Platform Layer (Kubernetes Clusters, Message Broker backends, Infrastructure tooling), providing a distributed runtime platform that ensures optimal performance of our business applications, APIs and websites</li><li>Building our Infrastructure Platforms as self-service to our developers and providing guidance and tooling for developers to self-manage their applications cross environments</li><li>Continuously improve and develop our platforms based on business needs. Analyse, diagnose and solve issues of efficiency performance and scale collaborating cross functional with colleagues from different teams</li></ul>Right now, we are looking to strengthen further the management of our Kafka Messaging Platform and looking for a DevOps engineer with strong knowledge and experience in managing Kafka infrastructure.&nbsp;&nbsp;You’re good at<ul><li>Strong knowledge and experience in setting up and administering Kubernetes clusters, preferably with experience with AWS EKS and Rancher RKE.</li><li>Strong knowledge and experience of managing Kafka infrastructure in a geo-distributed setup, administration, and configuration of such service.</li><li>Managing Cloud Infrastructure using Infrastructure as Code using Terraform, with a good understanding of terraform modules.&nbsp;</li><li>Experience working with cloud providers, with AWS as preference, and strong knowledge with Cloud provider services such as EC2, ALBs, VPC, and EKS.</li><li>Experience in building scalable and distributed infrastructure.</li><li>Experience in using versioned source control to manage code changes.</li><li>Familiarity with the open-source monitoring stack of Prometheus/Grafana.</li><li>Ability to write scripts in Python, Bash, Powershell or similar.</li><li>Experience in using and managing Linux distributions.</li><li>Excellent problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions in a timely manner.</li><li>Knowledge of best practices in IT operations, such as ITIL (IT Infrastructure Library) and DevOps principles.</li><li>Ability to adapt to changing technologies and work in a fast-paced and dynamic environment.</li><li>Required to be on an On-call support schedule.</li></ul>Who We AreBetsson Group is one of the largest companies within the Global iGaming space and can trace our heritage as far back as the 1960’s. We’re Swedish and publicly listed too with our Operational HQ located on the Mediterranean Island of Malta.We strive to deliver the best customer experience in the industry. As a market leader within iGaming we offer online gaming products across 12+ jurisdictions and 20+ brands.You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform used by hundreds of thousands of our customers!&nbsp;What we offer<ul><li>Monthly Allowance for Lunch</li><li>Private &amp; Life Plan Insurance for you and your family</li><li>Annual Wellness Allowance</li><li>Team Building Budget</li><li>Corporate Travel Insurance</li><li>Events and initiatives both Local (Quarterly Meetings) and Global</li><li>Professional Development Programs &amp; Internal Career Opportunities</li><li>Milestone Birthday</li></ul>&nbsp;

Platform DevOps Engineer

Powering global sports betting platforms where performance and real-time data matter.Ready to make an impact?What You’ll DoAs a DevOps Engineer, you’ll play a vital role in enhancing operations and contributing to the delivery of high-quality software. Your contributions will make a difference as you:🚀 Support Scalable Systems – Contribute to the design and maintenance of secure, robust, and high-performance infrastructure for our global gaming platforms.⚙️ Drive Automation – Help implement and refine CI/CD pipelines using tools like Jenkins, GitHub Actions, or CircleCI.🌐 Manage the Cloud – Assist in maintaining cloud environments (AWS or Azure) to ensure efficiency and scalability.📦 Leverage Containers – Optimize and manage containerized applications using Docker and Kubernetes.📜 Support Infrastructure as Code (IaC) – Collaborate on infrastructure provisioning and configuration with tools like Terraform and Ansible.🔍 Monitor Effectively – Develop and maintain monitoring, logging, and alerting systems with Prometheus, Grafana, and ELK.🔗 Work with Data Streams – Help optimize real-time data flows and messaging systems with Kafka.🤝 Collaborate Across Teams – Work closely with software teams to promote a DevOps-first culture.Job requirementsWhat You’ll BringWe’re looking for an enthusiastic and driven individual with:🌟 Experience: 3+ years in a DevOps or related role.🐧 Linux Expertise: Excellent knowledge and hands-on experience with Linux systems.☁️ Cloud Knowledge: Hands-on experience with AWS or Azure.💻 Scripting Skills: Proficiency in scripting/programming languages like Python, Bash, or Go.🐳 Containerization: Familiarity with Docker and Kubernetes.⚡ IaC Basics: Experience with tools like Terraform and Ansible.🔄 CI/CD Enthusiasm: Exposure to CI/CD tools such as Jenkins, GitHub Actions, or Bamboo.🛠️ Monitoring Skills: Experience with monitoring and logging tools like Prometheus and Grafana.🌐 Communication: Strong collaboration and communication skills in both Greek and English.

DevOps Engineer (Sports Betting)

At Betsson Group, we strive to deliver the best customer experience in the industry. We are one of the market leaders in iGaming, offering online gaming products in a number of markets, both through our own gaming sites as well as several partner brands.&nbsp;The WowOur Product Development organisation spans across 5 locations, with the most creative teams in the industry! If you are passionate about the latest technologies and can handle mission-critical responsibilities, then this is the role for you!We are operating in a very competitive market therefore we MUST use latest technologies. Our aim is to create the best performance, functionality, and user experience in the iGaming industry!You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 40+ online brands! Our brands are used by hundreds of thousands of users and growing.&nbsp;What’s in it for you?Player Account Management (PAM) Area covers everything related to the management of the player accounts, such as:<ul><li>Account creation, verification, updates, and closure</li><li>Account authentication, controls, and security</li><li>User session management</li><li>Responsible Gaming&nbsp;</li></ul>&nbsp;A taster of what you will be involved with:&nbsp;<ul><li>Incident &amp; Problem Management: Investigate system incidents, drive Root Cause Analysis (RCAs), and execute long-term remedial fixes. Proactively reduce the number of incidents caused by system changes.</li><li>Observability &amp; Metrics: Define and enforce Service Level Agreements (SLAs), Service Level Objectives (SLOs), and success metrics for new initiatives. Build and maintain comprehensive dashboards to achieve observability excellence.</li><li>Performance &amp; Capacity: Identify and help resolve performance bottlenecks. Optimize infrastructure and code to maintain fast service, and conduct capacity planning to forecast future hardware or cloud resource requirements.</li><li>Availability &amp; Change Management: Guarantee the Platform components remain highly reachable and functional for users. Oversee deployments to ensure new code does not disrupt the existing system.</li></ul>&nbsp;What we are looking for<ul><li>Observability &amp; Monitoring: Deep experience building dashboards and tracking SLAs/SLOs using tools like Prometheus, Grafana, Coralogix, Splunk, or Loki.</li><li>Programming &amp; Automation: Proficiency in scripting and coding to automate manual tasks (eliminate “toil”) and build reliability tools. Strong skills in .NET, Python, Powershell or Bash are highly preferred.</li><li>Infrastructure as Code (IaC) &amp; Cloud: Experience provisioning and managing infrastructure using Terraform or Ansible, along with a solid understanding of cloud platforms (AWS, GCP, or Azure).</li><li>Containerization &amp; Orchestration: Hands-on experience scaling and managing distributed systems using Kubernetes (K8s) and Docker.</li><li>CI/CD &amp; Change Management: Familiarity with deployment pipelines (GitLab CI, GitHub Actions, Team City, Octopus) to ensure safe, automated rollouts that don’t cause incidents.</li><li>Core Competencies: Strong analytical skills for Root Cause Analysis (RCA), a calm approach to incident response, and the ability to lead blameless post-mortems.</li><li>AWS Cloud infrastructure, CDNs, and other various systems running in multiple data centres and environments</li><li>Cloud Application Load Balancer, preferably with experience on AWS ALB</li><li>Cloud DNS support such as AWS Route 53, GCP Cloud DNS, or Azure DNS</li><li>Experience with Microsoft SQL databases, PostgreSQL, and Couchbase is considered an asset.&nbsp;</li></ul>

Player Management – Site Reliability Engineer

We are looking for DevOps Engineers to support the scaling of our cloud-native SaaS platform. In this role, you will design, secure, and automate the infrastructure that powers our products, while maintaining reliable CI/CD pipelines and ensuring smooth, secure operations across environments. Working closely with engineering teams, you will help drive high availability, business continuity, and modern practices. This position is ideal for professionals eager to enhance platform reliability and contribute to the evolution of a modern cloud architecture.The Role<ul><li>Infrastructure as Code: Design and manage Azure environments using Terraform.</li><li>Orchestration: Operate AKS/Kubernetes, Docker, Helm, and Kustomize.</li><li>CI/CD &amp; GitOps: Evolve pipelines using Azure DevOps and ArgoCD.</li><li>Observability: Implement full-stack monitoring (OpenTelemetry, Prometheus, Grafana, Loki, Jaeger).</li><li>Security &amp; Delivery: Enforce security best practices and support progressive delivery (Blue/Green, Canary).</li><li>Automation: Build custom tooling and operators using Golang and scripting.</li></ul>What You Bring<ul><li>Experience: Mid (3+ years) or Senior (5+ years) background in DevOps/SRE.</li><li>Cloud Mastery: Deep experience with Azure (AKS, Application Gateway, Key Vault).</li><li>Technical Depth: Expert-level Kubernetes and Terraform skills.</li><li>Systems Logic: Strong grasp of networking, cloud security, and distributed tracing.</li><li>Communication: Clear verbal/written English and a collaborative mindset.</li><li>Bonus: Spark on K8s, FinTech/regulated environment experience, or Azure cost optimization.</li></ul>Why Relational FS?<ul><li>Community: Structured mentoring and coaching via our engineering chapters.</li><li>Security: Competitive salary and private health insurance from Day 1.</li><li>Growth: Dedicated training programs and clear career evolution.</li><li>Culture: A people-centric, hybrid work environment with a focus on impact.</li></ul>

DevOps Engineer

This role is responsible for working closely with software, QA, and systems engineers to understand requirements and prototype, architect, implement, operate and update DevOps solutions accordingly. The jobholder must be flexible to constant business and technology change, with the ability to interact, engineer and collaborate efficiently with a wide range of stakeholders.Key accountabilities and decision ownership:&nbsp;• &nbsp; &nbsp;Establish a portfolio of DevOps processes, practices, and tools to empower and support delivery teams in continuous deployment, continuous integration, and rapid delivery across value streams • &nbsp; &nbsp;Facilitate team activities during implementation, software configuration, integration, release build using solution deployment tools • &nbsp; &nbsp;Create and implement automation and orchestration tools with infrastructure teams or cloud providers • &nbsp; &nbsp;Educate and foster self-service and efficiency wherever possible, automating the processes of provisioning and maintaining continuous integration environments, integration/QA testing, security &amp; configuration • &nbsp; &nbsp;Ensure availability, scalability, maintainability, monitoring of systems for operations • &nbsp; &nbsp;Extent monitoring tools to cover zoning SLA needs &amp; engage on L2 incident management activities remote/on-premise • &nbsp; &nbsp;Assume ownership for application/container patchingWho you areCore competencies, knowledge and experience:• &nbsp; &nbsp;Advanced ability to analyze and interpret complex problems or processes, identify and understand requirements, and develop solutions • &nbsp; &nbsp;Strong problem solving and design thinking skills, and ability to produce out-of-the-box ideas and innovative solutions • &nbsp; &nbsp;Strong relationship building, persuasion, and collaboration skills, acting as enabler for coordination of activities between technical teams and building of cross-functional relationships quickly and confidently • &nbsp; &nbsp;Agility and willingness to track, assess, and incorporate practice and technology developments into day-to-day working Must have technical / professional qualifications: &nbsp; • &nbsp; &nbsp;At least 2 years of professional experience in a relevant role&nbsp; • &nbsp; &nbsp;Automated software and infrastructure deployment and configuration management • &nbsp; &nbsp;Agile and DevOps Software development experience • &nbsp; &nbsp;Strong Linux distribution experience • &nbsp; &nbsp;Strong understanding of network protocols, client-server communication and networking&nbsp; • &nbsp; &nbsp;Strong Virtualization and IAAC technologies, e.g. Proxmox, KVM, Terraform, Puppet&nbsp; • &nbsp; &nbsp;Familiarity to Jenkins &amp; CI/CD pipelines • &nbsp; &nbsp;Knowledge of at least one scripting language (ie Bash, Python) • &nbsp; &nbsp;Good knowledge of NoSQL databases preferably CassandraNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

DevOps Engineer (Vodafone Innovus)

Are you an experienced DevOps Engineer looking for your next career opportunity? The Gaming Area within Product Development is now hiring! The Gaming Area at Betsson Group focuses on Game Play and Game Discovery across all our brands and markets. We aim to offer the best gaming products in the industry and an exciting user experience when playing on our sites. We cover game lobbies, gaming initiatives, provider integrations and more.&nbsp;&nbsp;THE WOWOur Gaming platform is the core of everything we do. It supports all our gaming sites and is central to the company strategy.You will be part of preparing our journey to containerization, improved delivery via cloud deployment, increasing the scalability of our systems while also maintaining their high quality. To accommodate new requirements, we are constantly re-evaluating our systems design and working on exciting new features. You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 25+ online brands! Our brands are used by hundreds of thousands of users and growingTo sum it up: you will be taking our Gaming platform, which is used by a worldwide audience, to a new level! &nbsp;A taster of what you will be involved with:<ul><li>Working with cutting edge technology enabling our Cloud Journey</li><li>The DevOps Engineer for our Gaming Department will be responsible for supporting development teams (both Backend and Frontent focused), and will be instrumental in enhancing CI/CD pipelines, improving monitoring and observability, and supporting &amp; mantaining other custom infra solutions.</li><li>Take ownership of CI/CD pipelines, guiding developers to improve automation, reliability, and test coverage. Lead the migration from Octopus to GitHub Actions and foster a culture of developer-led deployment</li><li>Design and evolve monitoring systems with Prometheus/Grafana (or future alternatives), integrating observability into CI/CD workflows. Ensure robust tracing, logging, and metrics correlation across services.</li><li>Support and extend custom-built infrastructure components to handle increased traffic and complex routing. Collaborate with frontend and backend teams to ensure performance, scalability, and security.</li><li>Work closely with all Gaming teams and DevOps engineers focused on infrastrucutre and operations. Provide tooling and guidance to developers across environments.&nbsp;</li></ul>What we’re looking for:<ul><li>Experience with GitHub Actions and Octopus; strong focus on deployment automation, speed, reliability, and test coverage. Ability to guide developers and foster ownership of CI/CD workflows.</li><li>Proficiency with Prometheus/Grafana; capable of building dashboards, improving alerting, and integrating monitoring into CI/CD. Understanding of observability practices including tracing, logging, and metrics correlation.</li><li>Experience with custom-built NGINX setups; able to extend routing rules to support increased traffic and complex routing needs.</li><li>Strong knowledge of AWS (EC2, ALB, VPC, EKS); experience managing infrastructure using Terraform and modules.</li><li>Proven experience setting up and managing Kubernetes clusters, ideally with AWS EKS and Rancher RKE.</li><li>Ability to write scripts in Python, Bash, PowerShell or similar for automation and tooling.</li><li>Proficient in Git and versioned source control practices.</li><li>Support build and deployment processes for both backend (.NET) and frontend (JavaScript/TypeScript, StencilJS) applications, ensuring smooth CI/CD integration and performance monitoring</li><li>Strong cross-functional collaboration skills; able to work with Gaming teams and Infra/Ops DevOps engineers.</li><li>Solid understanding of DevOps culture and ITIL best practices. Problem-solving mindset with ability to resolve complex technical issues efficiently.</li><li>Excellent problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions in a timely manner.</li><li>Act as a technical enabler for development teams, providing tooling, guidance, and support across environments. Champion DevOps best practices and empower teams to take ownership of their delivery pipelines </li></ul>Who We AreBetsson Group is one of the largest companies within the Global iGaming space and can trace our heritage as far back as the 1960’s. We’re Swedish and publicly listed too with our Operational HQ located on the Mediterranean Island of Malta.We strive to deliver the best customer experience in the industry. As a market leader within iGaming we offer online gaming products across 12+ jurisdictions and 20+ brands.You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform used by hundreds of thousands of our customers!What we offerIn addition to a competitive salary:Monthly Allowance for Lunch Private &amp; Life Plan Insurance for you and your family Team Building Budget Annual Wellness Allowance Corporate Travel Insurance Events and initiatives both Local (Quarterly Meetings) and Global Professional Development Programs &amp; Internal Career Opportunities Milestone Birthday

Gaming – DevOps Engineer

As Site Reliability Engineering Chapter Lead, you will own the development of SRE capabilities, building and growing a strong SRE community and ensuring consistent practices across teams and platforms. You will lead through coaching rather than line management, focusing on knowledge sharing and continuous improvement, while setting clear chapter principles that support strong reliability, observability, automation, and smooth operations for Vodafone’s critical services.&nbsp;More Specifically you will:&nbsp;<ul><li>Guide and grow a community of SRE experts working within cross‑functional teams&nbsp;</li><li>Act as Chapter Product Owner for SRE practices, tooling, and skills development&nbsp;</li><li>Allocate SRE resources across teams based on seniority, priority, and business criticality&nbsp;</li><li>Organize chapter rituals to nurture best practices, knowledge sharing, and innovation in reliability engineering&nbsp;</li><li>Act as a servant leader, supporting organisational maturity and readiness rather than controlling delivery&nbsp;</li><li>Define, maintain, and harmonize SRE chapter principles and standards across the organization&nbsp;</li><li>Mentor and coach SREs, enabling growth in both technical depth and breadth&nbsp;</li><li>Promote and embed SRE principles such as SLIs/SLOs, error budgets, automation first mindset, and blameless postmortems&nbsp;</li><li>Ensure technical integrity and quality consistency across the full-service lifecycle (design, build, deploy, operate)&nbsp;</li><li>Drive continuous improvement of monitoring, alerting, observability, and incident/problem management practices&nbsp;</li><li>Act as key contributor during major incidents, ensuring learning, root cause analysis, and sustainable remediation&nbsp;</li><li>Identify, standardize, and improve operations and reliability processes across organizations, increasing efficiency and resilience&nbsp;</li></ul>Who you are<ul><li>Bachelor’s Degree in Computer Science, Engineering, or a related field&nbsp;</li><li>5+ years of experience in Site Reliability Engineering, IT Operations, DevOps, or similar roles&nbsp;</li><li>2–3+ years of experience coaching, mentoring, or leading technical communities or teams&nbsp;</li><li>Strong hands-on background in cloud platforms (e.g. AWS, GCP, Azure, OCI) and large‑scale systems&nbsp;</li><li>Proven expertise in monitoring, logging, and observability tools (e.g. Prometheus, Grafana, ELK stack)&nbsp;</li><li>Strong experience with CI/CD pipelines, automation, scripting (Python, Bash), and Infrastructure as Code (Terraform, Ansible)&nbsp;</li><li>Solid understanding of containerization and orchestration (Docker, Kubernetes)&nbsp;</li><li>Experience with incident &amp; problem management, root cause analysis, and service resiliency design&nbsp;</li><li>Passion for continuous learning, knowledge sharing, and capability building&nbsp;</li><li>Agile mindset, able to foster collaboration and continuous improvement across squads&nbsp;</li><li>Strong stakeholder management skills, acting as an enabler and trusted advisor across technical and business teams&nbsp;</li><li>Ability to bring external best practices, experiment, and drive innovation in SRE ways of working&nbsp;</li><li>Excellent written and verbal communication skills in Greek and English, with technical and nontechnical audiences&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

SRE Chapter Lead

The MLOps Platform team builds and operates Pfizer’s self-service MLOps platform. We give researchers, ML scientists, and application developers a paved road to discover, validate, register, deploy, and consume models under enterprise security and compliance constraints.What you’ll do<ul><li>Contribute to the evolution of the platform through design documents and implementation of cross-cutting improvements across validation, serving, registry, and infrastructure.</li><li>Drive our multi-cloud and Kubernetes expansion (AWS today, GCP and GKE next), keeping both runtimes coherent behind shared abstractions for deployment, observability, auth, and audit.</li><li>Own the managed serving and registry lifecycle end-to-end, including network-isolated validation, approvals, and integration with a shared GenAI gateway.</li><li>Own the infrastructure, build, and runtime stack: Terraform across providers, container orchestration, CI/CD, and a vendor-agnostic observability and on-call model.</li><li>Take end-to-end ownership of features and platform components, from requirements gathering and design to implementation, deployment, and production support, contributing to overall engineering quality.</li></ul>What we’re looking for<ul><li>Senior platform/backend experience, with multiple years owning a production system end-to-end.</li><li>Strong Python skills, with enough frontend literacy to review and contribute across the stack.</li><li>Kubernetes in production and Terraform across multiple environments and providers; experience with at least one of AWS or GCP (and ability to learn the other).</li><li>A track record of writing design documents, ADRs, and runbooks — not just code.</li></ul>Nice to have<ul><li>Hands-on experience operating ML serving or model registry systems in production.</li><li>Experience evolving a platform from single-cloud to multi-cloud without forking the product.</li><li>GitOps (ArgoCD / Flux), hermetic monorepo builds, and shared GenAI gateway integrations.</li><li>Experience working in regulated environments with audit, SSO, and approval workflows.</li></ul> If you’re excited about the work and believe you can grow into the rest, we’d love to hear from you!

Staff Engineer, AI Infrastructure & MLOps 4946212

We at&nbsp;Nova, a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a dynamic Contact Center Systems Engineer to be part of our&nbsp;Call Center Systems&nbsp;team.&nbsp;You have a challenging mission for:&nbsp;ensuring smooth operation, optimization, and high availability of ACD, IVR, dialer, and VoIP systems. You will handle advanced troubleshooting, implement upgrades, support security and capacity planning, and drive continuous improvements in call center technologies.What&nbsp;you will&nbsp;do:<ul><li>Manage and maintain call center systems (ACD, IVR, dialers, VoIP).</li><li>Perform system upgrades, patches, and configuration changes.</li><li>Monitor system performance and ensure high availability.</li><li>Provide second-level and third-level support for system-related issues.</li><li>Diagnose and resolve complex telephony and application problems.</li><li>Collaborate with vendors and internal teams for escalated issues.</li><li>Configure call routing, IVR menus, and agent profiles.</li><li>Optimize workflows and implement new technologies to improve efficiency.</li><li>Prepare technical documentation for internal use.</li><li>Generate performance reports and assist in capacity planning.</li><li>Help ensure compliance with data protection and security standards.</li><li>Support implementation of access controls.</li><li>Assist in planning and deploying new call center technologies.</li><li>Participate in testing and quality assurance for new implementations.</li><li>Stay updated on emerging call center technologies.</li><li>Suggest improvements to enhance system reliability and efficiency.</li></ul>It would be great if you have:<ul><li>A University Degree in relevant field</li><li>3+ years of experience in a similar role</li><li>Previous experience in the telecommunications sector is appreciated</li><li>Basic Knowledge of Contact Center Platforms - Familiarity with tools like Genesys, Avaya, or Cisco (basic navigation and configuration).</li><li>Understanding of Telephony Concepts</li><li>Basic knowledge of VoIP principles, call routing, and queue management.</li><li>Basic knowledge of ASR and NLU technology</li><li>Reporting Basics - Generating standard performance reports (AHT, call volumes) using built-in tools.</li><li>Troubleshooting Fundamentals - Ability to identify and escalate system issues.</li><li>Streamlining workflows for efficiency and cost-effectiveness.</li><li>Ensuring adherence to regulatory standards and internal policies.</li><li>Good communication Skills, clear interaction with team members and vendors.</li><li>Ability to follow troubleshooting guides and escalate effectively.</li><li>Having the capacity to understand the impact of systems on customer experience.</li><li>Willingness to learn new systems and processes quickly.</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

Contact Center Systems Engineer

We are seeking a Junior Platform Engineer – Store Operations to support the stability, performance and ongoing improvement of the technology platforms powering our retail stores.In this role, you will act as a technical expert for store-level systems, integrations and data flows, collaborating with product, delivery and operations teams to ensure seamless store operations.Office location: Northeastern suburb of Athens.On-site presence: 3 days per week.Responsibilities<ul><li>Monitor, maintain and optimize store-level platforms to ensure high availability and performance</li><li>Provide Tier 2 technical support for store operations teams, troubleshooting issues related to data flows, system performance and integrations</li><li>Collaborate with vendors and internal teams to resolve platform incidents and minimize disruption to store operations</li><li>Understand relational databases, including writing and optimizing queries, performing data validation and supporting ETL processes</li><li>Develop understanding of integration patterns such as API-based, event-driven, flat-file, message queues and real-time vs batch to support system connections</li><li>Work with engineering teams to implement and validate integrations between store systems and enterprise platforms</li><li>Ensure stability of the system and provide guidance in new implementations</li><li>Contribute to continuous improvement of deployment pipelines and operational processes</li><li>Implement and enhance monitoring, alerting and observability tools to proactively identify performance issues</li><li>Participate in on-call rotation for critical store systems</li><li>Contribute to root-cause analysis and the development of long-term stability improvements</li><li>Act as a bridge between delivery, product and business, ensuring technical issues are clearly communicated</li><li>Document system flows, operational procedures, troubleshooting guides and knowledge bases</li><li>Provide training and technical guidance to cross-functional teams when needed</li></ul>Requirements<ul><li>Bachelor’s degree in Computer Science, Engineering, Information Systems or equivalent practical experience</li><li>Knowledge of SQL, including query writing, joins, performance tuning, data validation and troubleshooting</li><li>Understanding of system integration methods such as REST/SOAP APIs, message queues, flat-file transfer, ETL pipelines and event-driven architectures</li><li>Experience supporting distributed systems or platforms at scale (0-2 years)</li><li>Skills in analytical and diagnostic troubleshooting in complex, multi-system environments</li><li>Proficiency in verbal and written English communication, with the ability to explain technical issues to non-technical audiences</li></ul>Nice to have<ul><li>Experience supporting technologies in retail, grocery or high-volume operational environments</li><li>Familiarity with cloud environments such as AWS, Azure or GCP</li><li>Knowledge of monitoring tools</li><li>Understanding of POS systems, inventory platforms or store workforce/operations tools</li><li>Exposure to DevOps practices and CI/CD processes</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Junior Platform Engineer – Store Operations

We are seeking a Junior Platform Engineer to join our eCommerce &amp; Digital Operations team.In this role, you will help ensure the reliability, performance and seamless operation of our digital platforms, supporting critical systems that power customer experiences and business operations.Responsibilities<ul><li>Maintain and monitor eCommerce, loyalty and digital operational platforms to ensure high performance, uptime and reliability</li><li>Provide Tier 2 support for customer-facing systems, addressing issues related to catalog, pricing, promotions, personalization, loyalty points, identity, checkout and digital content</li><li>Collaborate with DevOps, Product Owners and vendor partners to resolve platform incidents and prevent customer-impacting disruptions</li><li>Support the operation of microservice-based architectures, including API gateways, service meshes and containerized deployments</li><li>Use observability tools to diagnose performance bottlenecks or failure patterns across the digital ecosystem</li><li>Assist with rollout, testing and validation of new microservices, integrations and platform enhancements</li><li>Monitor and support streaming pipelines such as Kafka for real-time events including cart updates, orders, promotions, personalization and loyalty transactions</li><li>Demonstrate understanding of relational database operations such as Postgres, MySQL and SQL Server, including query optimization, data validation and issue diagnosis</li><li>Assist with schema changes, replication monitoring and performance tuning across production and pre-production databases</li><li>Partner with engineering teams to ensure data integrity across APIs, services and downstream systems</li><li>Support and maintain system integrations across digital platforms, loyalty engines, store systems and enterprise applications</li><li>Troubleshoot API failures, latency issues and payload-level anomalies in REST, SOAP, GraphQL, event-driven and batch integrations</li><li>Ensure integrations follow best practices for security, scalability and fault tolerance</li><li>Enhance monitoring, logging and alerting across digital and loyalty systems using APM and observability tools</li><li>Document platform behavior, system flows, operational playbooks and troubleshooting guides</li></ul>Requirements<ul><li>Bachelor’s degree in Computer Science, Engineering, Information Systems or equivalent practical experience</li><li>Up to 1 year of working experience in platform operations, support or related technical roles</li><li>Knowledge of relational databases and proficiency with SQL</li><li>Familiarity with API technologies such as REST, GraphQL and SOAP, and integration patterns including synchronous, asynchronous, event-driven and batch</li><li>Analytical and diagnostic skills with capability to resolve complex system issues</li><li>Communication skills to collaborate with technical and non-technical people</li><li>Understanding of scripting languages such as HTML or Java considered an asset</li></ul>Nice to have<ul><li>Understanding of microservices architecture and distributed systems</li><li>Hands-on experience with observability and monitoring tools such as Datadog, New Relic, Splunk, Grafana or ELK</li><li>Experience with streaming platforms such as Kafka</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Junior Platform Engineer

The Platform Engineer – Digital, eCommerce Operations plays a critical role in ensuring the stability, scalability, and performance of customer-facing digital &amp; loyalty platforms that power our omnichannel experience.This includes our eCommerce sites and apps, loyalty ecosystem, digital promotions, identity and customer accounts services, and the supporting operational platforms behind them. The ideal candidate brings strong technical depth in modern distributed architectures—such as microservices, event streaming technologies, and relational databases—along with the communication skills necessary to collaborate effectively across engineering, product, and customer operations teams. This role ensures our digital and loyalty experiences remain reliable, fast, and consistent across channels, enabling seamless end-to-end shopping journeys.Key Competencies:<ul><li>Customer-First Mindset: Dedicated to delivering frictionless digital experiences</li><li>Systems Thinking: Able to visualize and troubleshoot complex multi-service interactions</li><li>Communication &amp; Collaboration: Partners effectively across engineering, product, operations, and marketing</li><li>Proactive Ownership: Anticipates issues, improves processes, and drives reliability</li><li>Adaptability: Thrives in a fast-paced omnichannel environment with evolving priorities</li></ul>READ FULL DESCRIPTIONResponsibilities<ul><li>Maintain and monitor eCommerce, loyalty, and digital operational platforms to ensure high performance, uptime, and reliability</li><li>Provide Tier 2nd support for customer-facing systems, addressing issues related to catalog, pricing and promotions, personalization, loyalty points, identity, checkout, and digital content</li><li>Collaborate with DevOps, Product Owners, and vendor partners to resolve platform incidents and prevent customer-impacting disruptions</li><li>Support the operation of complex microservice-based architectures, including API gateways, service meshes, and containerized deployments</li><li>Understand service dependencies and use observability tools to diagnose performance bottlenecks or failure patterns across the digital ecosystem</li><li>Assist with rollout, testing, and validation of new microservices, integrations, and platform enhancements</li><li>Monitor and support streaming pipelines (e.g., Kafka) used for real-time events such as cart updates, orders, promotions, personalization, and loyalty transactions</li><li>Have good understanding of relational database operations (e.g., Postgres, MySQL, SQL Server), including query optimization, data validation, and issue diagnosis</li><li>Assist with schema changes, replication monitoring, and performance tuning across production and pre-production databases</li><li>Partner with engineering teams to ensure data integrity across APIs, services, and downstream systems</li><li>Knowledge of scripting language (e.g., HTML, Java) would be considered an asset</li><li>Support and maintain system integrations across digital platforms, loyalty engines, store systems, and enterprise applications</li><li>Troubleshoot API failures, latency issues, and payload-level anomalies in REST, SOAP, GraphQL, event-driven, and batch integrations</li><li>Ensure integrations follow best practices for security, scalability, and fault tolerance</li><li>Enhance monitoring, logging, and alerting across digital and loyalty systems using APM and observability tools</li><li>Participate in on-call rotation for critical digital platforms</li><li>Contribute to root cause analysis and long-term reliability improvements</li><li>Serve as a key technical liaison between engineering, business digital operations, loyalty, marketing, and customer support teams</li><li>Communicate technical issues in a clear and actionable manner, helping stakeholders understand operational impacts and timelines</li><li>Document platform behavior, system flows, operational playbooks, and troubleshooting guides</li></ul>Requirements<ul><li>Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience</li><li>Strong technical knowledge of relational databases and proficiency with SQL</li><li>Solid understanding of microservices architecture and distributed systems</li><li>Experience with streaming platforms (Kafka)</li><li>Familiarity with API technologies (REST, GraphQL, SOAP) and integration patterns (synchronous, asynchronous, event-driven, batch)</li><li>Hands-on experience with observability &amp; monitoring (Datadog, New Relic, Splunk, Grafana, ELK, etc.)</li><li>Strong analytical and diagnostic skills with the ability to resolve complex system issues</li><li>Excellent communication skills with the ability to collaborate across technical and non-technical teams</li><li>Fluent speaking in English</li></ul>Nice to have<ul><li>Experience in eCommerce, retail, digital loyalty programs, or high-scale customer-facing platforms</li><li>Knowledge of cloud technologies (AWS, Azure) and container orchestration (Kubernetes)</li><li>Understanding of modern CI/CD pipelines and DevOps practices</li><li>Experience with digital identity systems (OAuth, SSO, identity providers, token-based authentication)</li><li>Familiarity with edge platforms (CDN, WAF, caching strategies)</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Platform Engineer – eCommerce & Digital Operations

Epsilon Net,&nbsp;the Largest Group of Business Software in Greece&nbsp;with a full portfolio of specialized services and software solutions, offers you:Career Growth&nbsp;– Join a team where you can develop, learn, and evolve. Supportive Culture&nbsp;– Thrive in an environment that fosters teamwork, knowledge-sharing, and excellence. Top Clients &amp; Technology&nbsp;– Work with the best professionals in the development sector and cutting-edge tools. 🟪Your Role As a Database Administrator, you will be responsible for managing and optimizing database infrastructures, tuning databases and queries, enforcing security and access controls, and ensuring high availability and reliability across all database environments.🟩&nbsp;Your Mission<ul><li>Install, configure and maintain database systems (SQL Server).</li><li>Install, upgrade and maintain the performance of database applications.</li><li>Manage user access, security policies, and permissions.</li><li>Troubleshoot database issues and provide timely solutions.</li><li>Collaborate with development and infrastructure teams to support ongoing projects.</li><li>Create and maintain documentation for database processes and procedures.</li></ul>🟨&nbsp;What You Offer<ul><li>Bachelor’s degree in Computer Science, Information Systems, or a related field.</li><li>Proven experience as a DBA or in a similar role.</li><li>Strong knowledge of SQL and database management systems (e.g., MySQL, PostgreSQL, SQL Server, Oracle).</li><li>Advanced knowledge of database security, backup and recovery, and performance monitoring standards.</li><li>Strong organizational skills and attention to detail.</li><li>Exceptional problem-solving and analytical skills.</li></ul>🟫&nbsp;What We Offer 💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.💻 Hybrid working model.🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

Database Administrator

As part of Grant Thornton’s IT department, the System Administrator&nbsp;will be instrumental in ensuring the stability, availability, and performance of the firm’s applications and technology environments. The role involves monitoring and maintaining business-critical systems, managing on-premise and cloud infrastructures, and proactively resolving technical issues to safeguard efficiency and reliability. The successful candidate will also contribute to automation initiatives, optimize databases, and support infrastructure monitoring while actively engaging in company-wide projects.The key responsibilities of this role will include:<ul><li>Evaluating expanding or enhanced computer operations; makes recommendations for improvement and upgrading hardware and software to manage workload and system requirements.</li><li>Monitor system performance and ensure uptime and reliability.</li><li>Applying knowledge of computer software, hardware, and procedures to solve problems.</li><li>Collaborating with other employees to research and resolve problems.</li><li>Arranging service by software or hardware vendors to repair or replace defective products.</li><li>Developing and communicating department projects and goals.</li><li>Maintaining knowledge of technology innovations and trends.</li><li>Performing other related duties as assigned.</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>Bachelor’s degree (or equivalent) in Computer Science, Information Technology, or a related field</li><li>Up to 4 years of hands-on experience in Systems Admin or a similar technical role</li><li>Advanced troubleshooting skills on Microsoft client environments (Windows, Microsoft Office)</li><li>Solid understanding of basic networking concepts (TCP/IP, DNS)</li><li>Working knowledge of cloud architectures and services, with emphasis on Microsoft Azure</li><li>Hands-on experience with Linux and Windows system administration</li><li>Familiarity with monitoring and logging tools (e.g. Prometheus, Grafana, ELK stack, Datadog) and virtualization technologies.</li><li>Proven experience with GenAI tools and with the installation and configuration of Microsoft Copilot and AI agents</li><li>Good understanding of database administration principles (SQL / NoSQL)</li><li>Basic knowledge of cybersecurity principles, supporting the implementation of security measures and best practices</li></ul>Strong Asset:<ul><li>ITIL® Foundation certification or higher/ Microsoft Certified: Azure Administrator will be considered a strong plus</li><li>Strong analytical, problem-solving, and decision-making capabilities</li><li>Ability to manage sensitive information with discretion and professionalism</li><li>Strong work ethic, team spirit, and a high level of accountability</li><li>Strong communication skills, with the ability to collaborate effectively across technical and non-technical stakeholders</li><li>Excellent interpersonal skills and the ability to interact confidently with all levels of management</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

System Administrator

As a Senior Database Administrator (DBA), you will be leading the&nbsp; database management strategies, ensuring exceptional levels of performance and security. Your focus will be on providing technical direction and spearheading the development of advanced solutions.&nbsp;Your Responsibilities:<ul><li>Guiding the Way: Utilize your expertise to guide our team towards effective database management strategies that align with our company's goals and values.</li><li>Managing Databases: Take charge of installing, configuring, and maintaining complex database systems in various environments, ensuring they run smoothly whether they're On-Premises, in the Cloud, or Hybrid.</li><li>Boosting Performance: Lead efforts to optimize performance by fine-tuning operations, improving queries, and ensuring our database operations can scale effectively.</li><li>Ensuring Security and Compliance: Uphold strong security measures to protect our data and ensure compliance with regulatory standards like GDPR and the esteemed WLA Responsible Gaming Framework Certification.</li><li>Supporting and Mentoring: Take on the role of mentor for the team members, offering guidance, sharing your technical knowledge, and nurturing an environment of ongoing learning and growth.</li><li>Collaborating with Stakeholders: Work closely with teams across the organization, such as Software Development, Infrastructure, and Quality Assurance, to achieve impactful business outcomes through seamless collaboration.</li></ul>Job requirementsYour Qualifications:<ul><li>Extensive Experience: Bring at least six (6) years of hands-on experience in database administration, with a focus on enterprise-level deployments and mission-critical systems.</li><li>Specialization: Mastery in MySQL or Oracle RDBMS, complemented by desirable proficiency in other databases including PostgreSQL, MongoDB, MS SQL Server, and more</li><li>&nbsp;Cloud Experience: Familiarity with Azure and AWS database ecosystems, including managed services (e.g., RDS, Azure SQL), and an understanding of how to design for scalability, resilience, and performance in cloud and hybrid setups</li><li>Influence Opportunity: Demonstrate leadership prowess, spearheading technical projects, mentoring team members, and influencing strategic direction.</li><li>Automation Mindset: Fluent in scripting and automation tools (e.g., Bash, Python, Ansible), committed to championing Infrastructure as Code (IaC) principles.</li><li>Stellar Communication: Convey complex technical concepts to diverse stakeholders with clarity and confidence.</li><li>Lifelong Learning: Embrace a passion for continuous learning and growth, staying abreast of emerging technologies and industry best practices.</li></ul>Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Senior Database Administrator

As a Database Administrator at INTRALOT, you’ll play an active role in maintaining and optimizing our database environments, ensuring high availability, performance, and security. You’ll contribute to database design, automation, and optimization initiatives, while collaborating with cross-functional teams to support enterprise-level solutions across On-Premises, Cloud, and Hybrid infrastructures.Your Responsibilities:<ul><li>Database Management: Contribute to the installation, configuration, and maintenance of database systems (e.g., MySQL, Oracle, PostgreSQL, MongoDB, MS SQL Server) across different environments.</li><li>Performance Optimization: Monitor and fine-tune database performance, perform query tuning, and ensure reliability and scalability.</li><li>Security &amp; Compliance: Maintain strong backup, recovery, and access control procedures, ensuring compliance with standards such as GDPR and the WLA Responsible Gaming Framework.</li><li>Automation &amp; Scripting: Support and enhance automation processes using tools like Bash, Python, and Ansible, applying Infrastructure as Code (IaC) principles where relevant.</li><li>Collaboration &amp; Support: Work closely with Software Development, Infrastructure, and QA teams to deliver stable and efficient database solutions.</li><li>Continuous Improvement: Stay up to date with emerging technologies and recommend best practices to improve performance, reliability, and efficiency.</li></ul>Job requirementsYour Qualifications:<ul><li>Experience: At least 2 years of hands-on experience in database administration, supporting and optimizing production or enterprise-level systems.</li><li>Technical Expertise: Solid knowledge of at least one major RDBMS (MySQL or Oracle) and familiarity with others such as PostgreSQL, MongoDB, and MS SQL Server.</li><li>Automation Mindset: Experience with scripting and automation tools (Bash, Python, Ansible) and understanding of IaC concepts.</li><li>Analytical Thinking: Strong problem-solving skills and the ability to identify and resolve performance or configuration issues.</li><li>Communication &amp; Teamwork: Clear communication skills and a collaborative attitude when working with diverse technical teams.</li><li>Growth Orientation: Motivation to keep learning, adapt to new technologies, and contribute to improving internal systems and processes.</li></ul>&nbsp;&nbsp;About Us: INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 40 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2025, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.&nbsp;Why Join Us:💸 Competitive compensation package with additional benefits.💻 Opportunity for growth in a hybrid working model.🏥 Private Insurance coverage for you and your family.🏢 Modern facilities, inclusive amenities, and transportation options.📚 Comprehensive training program for continuous learning and development.🚀 Exceptional opportunities to grow in a multinational environment.🌎 Prospects for professional advancement both locally and globally.

We are seeking a Senior Cloud Engineering Lead to join our growing team at the Pfizer Digital hub in Thessaloniki, Greece. This role requires a strategic technical leader proficient in multi-cloud environments with a strong emphasis on security, automation, and infrastructure as code. The ideal candidate will bring deep expertise in at least one major cloud platform (AWS, GCP, or Azure), a hands-on approach using modern engineering practices, and a proven track record in leading and mentoring technical teams.Pfizer seeks individuals that are highly self-motivated, eager to learn, and effective when working in a team environment. A strong aptitude towards self-development, continuous learning, and growth is highly desired.ROLE RESPONSIBILITIESThe Senior Cloud Engineering Lead provides technical leadership and design expertise, playing a key role in ensuring Pfizer Digital continues to leverage cloud-native design patterns and modern engineering practices. This role will help ensure our Cloud Engineering team delivers a secure, compliant, productive, and innovative multi-cloud hosting environment on a global scale.You will lead a small technical team of 3-5 cloud engineers, providing guidance, mentorship, and support in their professional development while driving the adoption of modern cloud engineering practices across the organization.<ul><li>Lead the design, implementation, and management of multi-cloud solutions focusing on security, scalability, and automation.</li><li>Drive the adoption of Infrastructure as Code (IaC) practices using Terraform, OpenTofu, Spacelift, and Python/Pulumi to ensure efficient and repeatable deployment of cloud resources.</li><li>Manage and mentor a team of 3-5 cloud engineers, providing technical leadership, coaching, and support in their professional development.</li><li>Create modern cloud design patterns and help drive consumption of reusable patterns through partnership with development teams.</li><li>Collaborate with global cloud engineers, developers, and product teams to build cloud-native capabilities for Pfizer Digital.</li><li>Design and architect standards for the deployment and management of multi-cloud infrastructure.</li><li>Serve as escalation point for operational issues, supporting the on-call engineering team when needed (minimal operational responsibilities, &lt;5% of time).</li><li>Stay updated with the latest cloud technology, security trends, and engineering practices to keep our infrastructure modern and ahead of potential threats.</li><li>Ensure continuous improvement initiatives are identified, prioritized, and addressed within the cloud environment.</li><li>Champion automation-first approaches across all cloud engineering activities.</li><li>Work in a cross-functional, global engineering team while creating and evolving internal engineering standards.</li></ul>BASIC QUALIFICATIONS<ul><li>Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, or a similar discipline.</li><li>7+ years of experience in cloud engineering or infrastructure roles.</li><li>At least 2 years of experience in a technical leadership role, managing or leading engineering teams.</li><li>Deep expertise in at least one major cloud platform (AWS, GCP, or Azure) with demonstrated familiarity across multiple cloud providers.</li><li>Strong experience building and deploying cloud infrastructure using industry-standard IaC tools such as Terraform, OpenTofu, or Pulumi.</li><li>Proficiency in at least one major programming language (Python strongly preferred) for automation and tooling.</li><li>Demonstrated ability to learn new technologies quickly and adapt to evolving cloud platforms.</li><li>Excellent communicator with the ability to influence horizontally and vertically across a large, complex, and matrixed organization.</li><li>Proven ability to manage priorities and identify outcomes with the greatest business value.</li><li>Strong technical leadership capabilities including the ability to coach, mentor, and develop other engineers.</li><li>Customer-centric mentality with a bias towards delivering value at the speed demanded by the business.</li><li>Experience integrating application hosting needs with cloud infrastructure capabilities to build secure and well-architected solutions.</li></ul>PREFERRED QUALIFICATIONS<ul><li>Multi-cloud experience across AWS, GCP, and Azure.</li><li>Expert-level knowledge in building, maintaining, and deploying infrastructure as code solutions in a DevOps environment.</li><li>Experience with Spacelift or similar IaC automation platforms.</li><li>Configuration management experience using Ansible or similar tools.</li><li>Experience qualifying cloud services capabilities for use within GxP or other highly regulated environments.</li><li>Cross-functional experience managing cloud infrastructure, security, networking, and application development.</li><li>Contributions to open-source cloud tooling or infrastructure projects.</li><li>Relevant cloud certifications (AWS Solutions Architect, Google Cloud Professional, Azure Solutions Architect, etc.).</li></ul>

Senior Cloud Engineering Lead 4950479

The Cloud Engineer plays a key role within the Cloud Engineering organization, contributing to the design, implementation, and automation of secure, scalable, and modern cloud platforms. This role supports multicloud engineering initiatives and helps deliver reliable, well architected solutions that enable product teams across the enterprise.The ideal candidate has hands-on cloud engineering experience, strong Infrastructure as Code proficiency, and a passion for automation, cloud native technologies, and continuous improvement.ROLE RESPONSIBILITIESCloud Engineering &amp; Architecture<ul><li>Implement and enhance cloud infrastructure across AWS, Azure, and/or GCP following established engineering patterns and standards.</li><li>Build and maintain Infrastructure as Code using Terraform, OpenTofu, or similar tools.</li><li>Contribute to development of reusable cloud modules, patterns, and reference architectures.</li><li>Assist in designing secure, scalable, and resilient cloud environments aligned to enterprise best practices.</li></ul>Platform Automation &amp; Tooling<ul><li>Develop and maintain automation workflows using Python or other scripting languages.</li><li>Support CI/CD and IaC automation using platforms such as Spacelift, GitHub Actions, or equivalent tools.</li><li>Participate in improving configuration consistency, reducing drift, and enhancing deployment reliability.</li></ul>Security, Compliance &amp; Operations<ul><li>Implement guardrails, policies, and controls to ensure secure and compliant cloud platforms.</li><li>Monitor system health, reliability, and performance using cloud native and third-party observability tools.</li><li>Troubleshoot cloud infrastructure issues and collaborate with senior engineers on root cause analysis.</li></ul>Collaboration &amp; Continuous Improvement<ul><li>Work with application teams, SRE, security, and architecture groups to deliver end to end cloud solutions.</li><li>Contribute to platform modernization initiatives, identifying opportunities to automate, optimize, or simplify.</li><li>Share knowledge, documentation, and best practices to uplift engineering maturity across the organization.</li></ul>BASIC QUALIFICATIONS<ul><li>Bachelor’s Degree in Computer Science, Engineering, IT, or equivalent experience.</li><li>3+ years of hands-on cloud engineering or platform engineering experience.</li><li>Proficiency in at least one major cloud provider (AWS, Azure, or GCP).</li><li>Strong Infrastructure as Code experience (Terraform preferred).</li><li>Experience with automation and scripting (Python strongly preferred).</li><li>Solid understanding of networking, identity, security fundamentals, and cloud native services.</li><li>Ability to collaborate in global, cross functional engineering environments.</li></ul>PREFERRED QUALIFICATIONS<ul><li>Multicloud familiarity (AWS + Azure or GCP).</li><li>Experience with Spacelift, OpenTofu, or similar IaC automation platforms.</li><li>Exposure to developing reusable IaC modules or patterns.</li><li>Experience with cloud security controls, compliance frameworks, or FinOps concepts.</li><li>Knowledge of containerization and orchestration (Docker, Kubernetes, ECS, AKS, or GKE).</li><li>Relevant cloud certifications (e.g., AWS Associate or Professional, Azure Administrator/Architect, GCP Professional Engineer).</li><li>Curious, self driven, and committed to continuous skill development.</li><li>Strong problem solving and analytical skills.</li><li>Works well in both independent and collaborative settings.</li><li>Comfortable contributing to architectural discussions and proposing improvements.</li><li>Customer focused mindset with strong communication abilities.</li></ul>&nbsp;&nbsp;

Senior Associate, Cloud Engineer 4951470

As a Network Engineer, you will be placed in the Network Services team of the IT Infrastructure &amp; Operations Division of Alpha Bank, being responsible for the maintenance and support of the network systems and infrastructure. He/She will monitor the performance and availability of the network and will perform capacity planning, while analyzing network trendsThe job holder should be self-motivated, with strong problem-solving, analytical and communication skills. He/She should possess the ability to prioritize, meet deadlines, perform under pressure and work both independently and in a team environment.What you will be doing&nbsp;<ul><li>Configure and manage network equipment.</li><li>Configure and manage network surveillance applications.</li><li>Performe network supervision.</li><li>Draft technical specifications (in collaboration with business representatives, IT application administrators and Project Managers).</li><li>Evaluate vendor solutions.</li><li>Performe maintenance on the systems’ hardware and software as well as on the related infrastructure.</li></ul>&nbsp; What you need to have&nbsp;<ul><li>A Bachelor’s degree in Computer Science, Computer Networking, Engineering, Mathematics or in any other related discipline.</li><li>Excellent knowledge of network communication protocols (IP, TCP, UDP, IPsec).</li><li>Knowledge of routing and switching network protocols (BGP, OSPF, STP, etc.).</li><li>Knowledge of network security processes.</li><li>Knowledge of Wi-Fi networks.</li><li>Up to three (3) years of working experience in the implementation and management of data-voice networks.</li><li>A certification in the corresponding technologies and especially in CISCO equipment (CCNA, CCNP)will be considered an asset.</li><li>Experience with and knowledge of implementations in IP telephony is desirable.</li><li>Experience with Network Load Balancing and Higher-Level Protocols (http, https, etc.) is desirable.</li><li>Experience with the operation of Network Management Systems is desirable.</li><li>Experience with Data Center Networking will be considered an asset.</li><li>Experience in managing video conferencing infrastructure is desirable.</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>

Network Engineer

The Senior Cloud Engineer is a technical leader within the Cloud Engineering organization, responsible for designing, building, and evolving secure, scalable, and highly automated cloud platforms across a multi-cloud environment. This role plays a critical part in defining cloud standards, reference architectures, and engineering best practices that enable product teams to deliver reliable, well architected solutions at scale.The ideal candidate brings deep hands-on cloud engineering expertise, strong Infrastructure as Code and automation skills, and the ability to influence platform direction through technical leadership, mentorship, and architectural contributions.ROLE RESPONSIBILITIESCloud Engineering &amp; Architecture<ul><li>Design, implement, and evolve cloud infrastructure across AWS, Azure, and/or GCP, aligning with enterprise architecture principles and security standards.</li><li>Lead the development and maintenance of Infrastructure as Code using Terraform, OpenTofu, or similar tools, ensuring consistency, scalability, and reusability.</li><li>Own and enhance reusable cloud modules, patterns, and reference architectures used across the organization.</li><li>Partner with architects and senior stakeholders to define secure, resilient, and cost‑efficient cloud designs.</li><li>Review and provide guidance on cloud designs and IaC contributions from other engineers.</li></ul>Platform Automation &amp; Tooling<ul><li>Design and implement end‑to‑end automation for cloud provisioning, configuration, and lifecycle management.</li><li>Lead improvements to CI/CD and IaC automation pipelines using platforms such as Spacelift, GitHub Actions, or equivalent tooling.</li><li>Drive initiatives to improve deployment reliability, reduce configuration drift, and increase platform self‑service.</li><li>Evaluate and introduce new tooling or approaches that improve developer experience and platform maturity.</li></ul>Security, Compliance &amp; Operations<ul><li>Define and enforce cloud guardrails, policies, and controls to ensure secure and compliant platforms.</li><li>Integrate security and compliance requirements into IaC and automation workflows (policy as code).</li><li>Establish and improve observability, monitoring, and alerting for cloud platforms.</li><li>Lead troubleshooting efforts for complex cloud infrastructure issues and perform root cause analysis for incidents.</li><li>Collaborate with security, risk, and compliance teams to support audits, regulatory requirements, and governance initiatives.</li></ul>Collaboration &amp; Continuous Improvement<ul><li>Act as a technical mentor for Cloud Engineers, supporting skill development and engineering best practices.</li><li>Collaborate closely with application teams, SRE, security, and architecture to deliver end‑to‑end cloud solutions.</li><li>Drive platform modernization initiatives, identifying opportunities to automate, optimize, standardize, and simplify.</li><li>Contribute to technical documentation, standards, and knowledge sharing to uplift cloud engineering maturity.</li><li>Participate in architectural discussions and influence platform strategy through well‑reasoned technical proposals.</li></ul>BASIC QUALIFICATIONS<ul><li>Bachelor’s Degree in Computer Science, Engineering, IT, or equivalent practical experience.</li><li>5+ years of hands-on cloud or platform engineering experience.</li><li>Strong proficiency in at least one major cloud provider (AWS, Azure, or GCP), with production scale experience.</li><li>Advanced experience with Infrastructure as Code (Terraform strongly preferred).</li><li>Strong automation and scripting skills (Python strongly preferred).</li><li>Deep understanding of cloud networking, identity, security, and cloud native services.</li><li>Experience working in global, cross functional engineering environments.</li><li>Ability to lead technical initiatives and make architectural decisions.</li><li>Technically curious, self driven, and committed to continuous improvement.</li><li>Strong problem solving and analytical mindset, especially for complex cloud systems.</li><li>Comfortable operating with high ownership and autonomy.</li><li>Able to influence technical direction and mentor others through collaboration and clear communication.</li><li>Customer focused mindset with the ability to balance engineering excellence and business outcomes.</li></ul>

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