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We are currently looking for a BPM / Workflow Developer to join our growing technology teams. In this role, you will contribute to the design, development, and support of enterprise workflow and business process automation solutions for large-scale digital transformation projects.You will collaborate closely with Business Analysts, Architects, QA Engineers, and Front-End Developers to deliver scalable and modern BPM solutions while expanding your expertise in workflow technologies, enterprise integrations, and intelligent automation.Responsibilities﻿:<ul><li>Design, develop, and maintain BPM/workflow automation solutions using enterprise platforms such as IBM BAW or similar technologies</li><li>Implement business workflows, process orchestration, task management, approval flows, and document routing mechanisms</li><li>Develop and maintain integrations with enterprise applications, REST/SOAP APIs, databases, and document management systems</li><li>Create technical documentation, workflow specifications, and unit/integration tests</li><li>Participate in Agile/Scrum ceremonies and collaborate with cross-functional teams throughout the software development lifecycle</li><li>Support deployments, monitor workflow execution, troubleshoot production issues, and ensure system reliability</li><li>Contribute to continuous improvement initiatives and adoption of modern automation technologies</li></ul>﻿﻿Requirements:<ul><li>Bachelor's degree in Computer Science or a related field (or equivalent professional experience)</li><li>4+ years of experience in enterprise software development, workflow automation, or BPM solutions</li><li>2+ years of hands-on experience with BPM/Workflow platforms such as IBM BAW, IBM BPM, Camunda, Appian, Pega, or similar</li><li>Experience with Java, REST APIs, SQL (Oracle or PostgreSQL), and enterprise integration concepts</li><li>Good understanding of BPMN/process modeling and object-oriented programming principles</li><li>Familiarity with Git and modern software development practices</li><li>Understanding of document management systems and enterprise application architectures</li></ul>Nice to have<ul><li>Master's degree in Computer Science or a related field</li><li>Experience with enterprise document management or case management solutions</li><li>Exposure to AI-driven automation or intelligent document processing tools</li><li>Experience with CI/CD tools such as Jenkins or Bitbucket Pipelines</li><li>Familiarity with Agile/Scrum methodologies</li><li>Basic knowledge of Front-End technologies such as ReactJS</li></ul>What is there for you<ul><li>We want our people to be well compensated, so we offer an attractive salary package</li><li>Health is the most important asset, so we have you secured with a health insurance and compilation plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting, innovative projects that make a difference</li><li>We never stop learning and evolving! We encourage our people to follow the pace by providing them voucher for Training Courses, so that they adapt new tech skills and develop their soft skills</li><li>Most important, we work as a team, so we gather on a smaller and bigger occasions to celebrate good times together! Happy Fridays, bowling sessions, running events and everything that help us have fun and enjoy working to our team</li></ul>

BPM / Workflow Developer

As a B2B Presales Engineer you will be part of a very competent team that provides technical solutions (technical description &amp; cost analysis) for the B2B Greek market (public &amp; private sector).&nbsp;Duties &amp; Responsibilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Quality documentation in solution designs for current and future customers·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Preparation and demonstration of proposed solutions to customers·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Techno-economic studies ROI (Return on Investment) &amp; TCO (Total Cost of Ownership)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proposals preparation based on the optimal techno-economic proposition and according to customer’s needs·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Response to RFPs/RFIs, providing high level guidance and direction on project teams regarding architectural aspects·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Management of the overall design and architecture of the solution, including research, internal meetings with technical and sales teams, costing, prototype creation and development·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Research and development of solutions for upcoming deliverables&nbsp;Required skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; BS/MS degree in Computer Science, Engineering·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; At least two (2) years of working experience as Presales engineer or as Cyber security engineer/architect·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent in technical writing (in Greek and in English)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent in developing technical presentations and presenting them to business or/and technical audience·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of Cyber Security solutions (preferably of Microsoft products) and services (EDR/XDR, SIEM/SOAR, Threat Intelligence, PAM, WAF, SOC services etc.)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Analytical thinking·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Focused on the solution·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrate and promote respect, professionalism, positive behavior and team spirit·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficient in English language (C2, verbal/writing)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MS Office applications experience·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Capability of working under pressure&nbsp;Preferred skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bid management experience·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Security certifications such as CISM, CCSP or CISSP·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ITIL framework certified·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; GDPR familiar&nbsp;&nbsp;What we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:Your benefits<ul><li>Competitive remuneration package</li><li>Cafeteria benefits</li><li>Company Mobile &amp; Device Subsidies</li><li>Fixed telephony, Internet &amp; COSMOTE TV Packages</li><li>Modern working environment, working laptop only</li></ul>Your balance<ul><li>Flexible working arrangements</li><li>Private insurance for employees and their family members</li><li>Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers &amp; fathers</li></ul>Your wellness<ul><li>Health, safety &amp; wellness programs: Exercise &amp; Wellness Platform “The Coach”</li><li>Wellness and sports activities, dietician appointments, medical check-ups, etc.</li><li>OTE Group psychological support service</li></ul>Your developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:<ul><li>Unlimited access to digital learning platforms Percipio &amp; Coursera</li><li>Various f2f custom made learning academies</li><li>Talent &amp; rotation programs</li></ul>Your On-boarding<ul><li>Virtual new hire pre-boarding &amp; onboarding program</li><li>A buddy to support you in the first months working with us</li></ul>

B2B Presales Engineer (Cyber Security)

About the Role:We are looking for an experienced and business-oriented IT Business Applications Engineer to join our IT Business Solutions team.The role focuses on the support, evolution, and continuous improvement of the company’s business applications ecosystem, including CRM platforms, enterprise integrations, and other core corporate systems.This position is ideal for someone with a strong IT background who combines technical understanding with business analysis skills, and who is comfortable coordinating external partners, translating business needs into functional and technical requirements, and ensuring smooth interoperability between systems.You will report directly to the IT Business Solution Manager and work closely with business stakeholders, vendors, infrastructure teams, and external implementation partners.Key Responsibilities:<ul><li>Support, maintain, and continuously improve corporate business applications and related IT solutions.</li><li>Analyze business requests and translate operational needs into functional and technical requirements</li><li>Coordinate and manage external vendors and implementation partners during solution delivery, enhancements, support activities, and issue resolution</li><li>Participate in the design, specification, and validation of integrations between enterprise systems (ERP, CRM, eCommerce, WMS, BI, customer platforms, third-party services, etc.)</li><li>Review and validate API specifications, interface agreements, data exchange requirements, and technical solution proposals</li><li>Collaborate with business teams to evaluate new requirements, assess feasibility, and propose scalable and maintainable solutions</li><li>Act as a key IT point of reference for application connectivity, interoperability, integrations, and technical solution feasibility</li><li>Work closely with infrastructure and security teams to ensure that solutions comply with company standards and technical constraints</li><li>Participate in testing activities, change management, deployment coordination, and production support</li><li>Contribute to documentation, process standardization, and continuous improvement initiatives across the applications landscape</li></ul>What We’re Looking For:<ul><li>5+ years of experience in IT business applications, enterprise systems support, solution delivery or a related role</li><li>Bachelor’s degree in Computer Science, Information Technology, Information Systems or a related field</li><li>Strong IT background with experience in business applications and enterprise systems support</li><li>Proven involvement in business analysis, requirements gathering, and solution design</li><li>Experience participating in IT projects, enhancements, and digital transformation initiatives</li><li>Good understanding of enterprise integrations, APIs, interfaces, and data exchange processes</li><li>Experience coordinating external vendors and implementation partners</li><li>Ability to communicate effectively with both technical and business stakeholders</li><li>Structured problem-solving mindset with strong organizational and communication skills</li><li>Experience with CRM platforms, preferably Microsoft Dynamics 365 CRM, will be considered a strong advantage</li><li>Familiarity with Microsoft ecosystem technologies, Azure integrations, or Power Platform will be considered a plus</li></ul>What to Expect from Us:<ul><li>Competitive salary &amp; benefits package</li><li>Work in an award-winning company (Best Workplace in Greece for 12 years)</li><li>Be part of an innovative and growing team</li><li>Learning &amp; career development opportunities</li></ul>

IT Business Solutions Engineer

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.&nbsp;As a&nbsp;Sales Service Delivery Team Lead&nbsp;working on site in Athens, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll DoDo you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Senior Sales Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll<ul><li>Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects</li><li>Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.</li><li>Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed</li><li>Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes</li><li>Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancy</li></ul>What You Bring to the Role<ul><li>Associate degree, technical school, or equivalent work experience</li><li>Promote a performance-driven culture and always work towards reaching for amazing, mentor and inspire others</li><li>Utilize time management skills and manage priority tasks</li><li>Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks</li><li>Customer-focused mindset</li><li>Comfortable with computer systems</li></ul>What You Can Expect&nbsp;<ul><li>Leaders who are supportive of your career and professional development</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits</li><li>And yes... a competitive compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)</li><li>Visit https://mybenefits.ttec.com/?manual for more information.</li></ul>

Spanish/Portuguese Team Lead, Sales Service Delivery

Intellectica is recruiting an AI Foundation Model Specialist on behalf of a leading technology services group headquartered in Athens, Greece, operating under a hybrid working model. The selected candidate will join a high-performing Data &amp; AI team and will play a pivotal role in designing, developing, and deploying cutting-edge AI solutions, contributing to transformative initiatives that enhance business performance, unlock new value streams, and drive innovation across diverse industries.Key activities and responsibilities of this role include:&nbsp;<ul><li>Leading the end-to-end design, development, and delivery of advanced AI solutions, ensuring alignment with business objectives and scalable technology standards</li><li>Developing, testing, and deploying Generative and Agentic AI applications, including agent-based workflows</li><li>Implementing Retrieval-Augmented Generation (RAG) pipelines, agentic workflows, advanced prompting strategies (e.g., few-shot, chain-of-thought), fine-tuning techniques, and integrate both open-source and general-purpose AI systems</li><li>Collaborating with AI engineers and software developers to deploy AI models into cloud environments (AWS, GCP, Azure)</li><li>Cooperating with Data &amp; AI Architects to design robust and scalable AI product architecture</li><li>Optimizing AI applications for performance, scalability, and accuracy</li><li>Coaching and mentoring junior AI Engineers in developing and integrating key AI application components</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Computer Science, Engineering, or a related field; a Master’s degree or PhD will be considered an asset</li><li>Minimum of 2 years’ hands-on programming experience in Artificial Intelligence (AI), Natural Language Processing (NLP), Machine Learning, Deep Learning, or related fields</li><li>Proficiency in programming languages such as Python, Java, or C++</li><li>Hands-on experience with Large Language Models (LLMs) such as GPT, Bard, or LLaMA, as well as image generation systems like DALL·E, Stable Diffusion, or MidJourney</li><li>Solid understanding of core Generative AI principles, including fine-tuning, prompt engineering, and integration of open-source and general-purpose AI systems</li><li>Proven ability to architect and operate solutions built on core LLM and Generative AI technologies, including open-source frameworks, Azure OpenAI, and Amazon Bedrock</li><li>Strong background in RESTful APIs and microservices-based architectures</li><li>Familiarity with GPU-based computing infrastructure, relational and NoSQL databases as well as cloud services related to AI/ML&nbsp;will be considered a plus</li><li>Fluent in Greek with professional-level English communication skills</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong creative problem-solving skills, with a focus on addressing real-world business challenges</li><li>Comfortable working within a global, highly collaborative team environment</li><li>Demonstrated leadership skills, setting clear priorities and driving effective execution</li><li>Clear and confident communicator across cross-functional teams and stakeholders</li><li>Proactive, dependable, and results-driven professional mindset</li></ul>

AI Foundation Model Specialist

Intellectica is recruiting a highly skilled Autonomous Systems Engineer for a newly established AI &amp; Machine Learning spinoff within a leading aerospace, defense, and high-technology group, based in Psixiko, Atttiki, operating under a hybrid working model. Reporting directly to the CTO, the ideal candidate will play a key role in shaping and executing the company’s AI and data science strategy while contributing to the design, development, and optimization of intelligent autonomous systems. Working across the full autonomous systems stack, with close collaboration among engineers, AI specialists, and platform teams, the candidate will deliver scalable, reliable, and high-quality solutions.&nbsp;&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Contribute to the design, development, and optimization of software components for AI-driven and autonomous systems</li><li>Develop and maintain robust, scalable software using C++ and Python, ensuring code quality through best practices and peer reviews</li><li>Support the implementation of core modules, including perception, localization, planning, sensor integration, and system orchestration</li><li>Collaborate on architecture design, system integration, and technical enhancements, working closely with senior engineers and cross-functional teams</li><li>Integrate and validate autonomous frameworks and middleware solutions (e.g., ROS/ROS2), including work within simulation and validation environments</li><li>Contribute to AI/ML integration and development of software interacting with sensor systems (LiDAR, cameras, GNSS, IMUs, radar)</li><li>Support CI/CD pipelines, Dockerized environments, and deployment processes, including troubleshooting and performance optimization across development and production</li><li>Ensure system quality, reliability, and safety across the full software lifecycle while contributing to a strong engineering culture</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>Bachelor’s degree in Computer Science, Electrical &amp; Computer Engineering, Robotics, Mechanical Engineering, or a related technical field</li><li>1+ years of professional experience in Software Engineering, Robotics, or Autonomous Systems, with hands-on expertise in C++ and Python</li><li>Solid understanding of autonomous systems concepts, including perception, localization, sensor fusion, planning, or control</li><li>Strong foundation in software engineering fundamentals, including algorithms, data structures, object-oriented design, and Linux-based development</li><li>Experience with Git, collaborative development workflows, debugging, and writing maintainable, testable code</li><li>Familiarity with APIs, multithreading, containerization, and modern software development practices</li><li>Proficient in Greek and English</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong analytical and problem-solving skills, combined with a structured and detail-oriented way of working</li><li>Ability to work independently while collaborating effectively within cross-functional teams, with clear communication of technical concepts</li><li>Genuine passion for autonomous systems, robotics, and AI-driven technologies</li><li>Growth mindset with willingness to learn, openness to feedback, and commitment to continuous improvement in a fast-paced environment</li></ul>

Autonomous Systems Engineer

Intellectica is recruiting a&nbsp;Full Stack Software Engineer&nbsp;on behalf of its client, a digital solutions company in the media-tech, publishing, and platform services space. Based in Athens, Attiki, Greece and reporting directly to the Technical Project Manager, the successful candidate will join a fast-paced engineering team, contributing to the development of scalable WordPress-based platforms, custom web applications, and integrated digital solutions.Key activities and responsibilities of this role include:<ul><li>Design, build, and maintain scalable WordPress-based platforms, including custom themes and plugins, using object-oriented PHP and modern JavaScript (ES6+)</li><li>Create modular ACF field groups and Gutenberg blocks to support flexible content structures and reusable codebases that scale across multiple projects</li><li>Develop and integrate RESTful APIs to enable seamless communication with external services such as CRMs, payment gateways, and newsletter platforms</li><li>Build custom endpoints and support headless or hybrid architecture where needed</li><li>Configure and optimize MySQL databases to support high-traffic environments and complex content structures, applying performance tuning techniques and caching mechanisms to ensure fast and reliable data access</li><li>Diagnose and resolve bugs in staging and production environments, and support site migrations, backups, and server configurations</li><li>Continuously improve platform performance by refactoring code, applying caching strategies, and ensuring alignment with Core Web Vitals</li><li>Contribute to CI/CD pipelines and manage staging environments, ensuring smooth and secure deployments through Git-based workflows</li><li>Perform routine updates and QA testing across WordPress core, themes, and plugins</li><li>Conduct code reviews, manage merge requests, and track issues efficiently</li><li>Collaborate closely with the UI/UX design team to implement responsive, user-friendly interfaces and interactive elements</li><li>Support design-driven implementations and maintaining visual consistency</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Computer Science, Engineering, or a related field</li><li>2+ years of experience in full-stack development, ideally within content-heavy or high-traffic environments</li><li>Strong proficiency in&nbsp;PHP&nbsp;(OOP) and&nbsp;JavaScript&nbsp;(ES6+)</li><li>Hands-on experience with&nbsp;WordPress&nbsp;development, including custom themes, plugins, ACF, and WP-CLI</li><li>Solid understanding of MySQL, including performance tuning and complex query design</li><li>Familiarity with Git-based workflows and build tools (e.g., Gulp, Webpack, Vite)</li><li>Experience with SCSS/SASS and frontend frameworks is considered a strong plus</li><li>Fluency in both English and Greek, written and verbal</li></ul>Core competencies of a successful candidate:<ul><li>Strong problem-solving and system optimization capabilities</li><li>Ability to collaborate effectively across technical and non-technical teams</li><li>High attention to detail and commitment to code quality</li><li>Proactive approach to innovation and architectural improvement</li><li>Continuous engagement with emerging technologies and industry trends</li><li>Ownership of deliverables and accountability in project execution</li></ul>

Full Stack Engineer

We're currently looking for&nbsp;full-time&nbsp;Support Associates to join our team in Athens! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends. &nbsp;Please note that this is an on-site position for candidates based in Athens. :)&nbsp;If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.&nbsp; Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!&nbsp; Attitude: Take ownership beyond the obvious.What you'll be doing<ul><li>Handling our 24/7 customer, venue partner and courier partner support together with the team.</li><li>Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone.</li><li>Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations.</li><li>Developing our customer, venue partner and courier partner support together with the team.</li></ul>Our humble expectations<ul><li>It's a shift-based role, so you are able to work during mornings, nights and weekends (40 hours per week)&nbsp;- we are open 7 days a week.</li><li>You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support&nbsp;team.</li><li>You are a fast learner and attentive to both small details and the bigger picture.</li><li>Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.</li><li>You're an expert when it comes to Athens' food scene, traffic patterns, and the different areas of your city.</li><li>You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.</li><li>Fluency&nbsp;in Greek and ability&nbsp;to work in English is required.</li></ul>Next stepsIf you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team, we’d love to hear from you!&nbsp;We will be reviewing applications on an on-going basis, so send through your application ASAP&nbsp;:)

Support Associate

We're currently looking for&nbsp;full-time&nbsp;Support Associates to join our team in Thessaloniki! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends.Please note that this is an on-site position for candidates based in Thessaloniki. :)&nbsp; If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.&nbsp; Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!&nbsp; Attitude: Take ownership beyond the obvious.What you'll be doing<ul><li>Handling our 24/7 customer, venue partner and courier partner support together with the team.</li><li>Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone.</li><li>Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations.</li><li>Developing our customer, venue partner and courier partner support together with the team.</li></ul>Our humble expectations<ul><li>It's a shift-based role, so you are able to work during mornings, nights and weekends (40 hours per week) - we are open 7 days a week.</li><li>You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support&nbsp;team.</li><li>You are a fast learner and attentive to both small details and the bigger picture.</li><li>Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.</li><li>You're an expert when it comes to Thessaloniki's food scene, traffic patterns, and the different areas of your city.</li><li>You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.</li><li>Fluency&nbsp;in Greek and ability&nbsp;to work in English is required.</li></ul>Next stepsIf you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team, we’d love to hear from you!&nbsp;We will be reviewing applications on an on-going basis, so send through your application ASAP&nbsp;:)

As Head of Courier Supply for the South Region, you will own courier supply end-to-end in Greece. You will report into the South Head of Operations. This role combines strategy, execution, and team leadership, with a strong focus on building scalable, increasingly automated systems that move us from reactive operations to predictive, AI-driven decision-making.What you’ll be doingThis role is about turning demand into reliable, cost-efficient delivery capacity at scale. You will own forecasting, acquisition, incentives, and real-time supply-demand balancing across multiple markets, while building systems that scale without linear headcount growth.Day-to-day in this role you’ll:<ul><li>Own courier supply KPIs across your cities, including availability, utilization, cost efficiency, and service reliability</li><li>Lead and develop a team of ~5 people, driving performance and building a high-performing organization</li><li>Define and execute supply strategies across different time horizons (hourly, daily, seasonal)</li><li>Drive forecasting, incentive design, and supply planning using increasingly AI-driven tools and models</li><li>Optimize incentive structures (who, where, when, how much) to ensure efficient growth and controlled costs</li><li>Identify and implement scalable solutions to improve courier acquisition, retention, and engagement</li><li>Partner with Product, Analytics, Finance, and Global Ops to improve tooling, automation, and decision-making frameworks</li><li>Work closely with local teams and external partners (fleet partners, courier partners, authorities) to ensure strong market execution</li><li>Detect operational anomalies early and act quickly to prevent service degradation</li></ul>Our humble expectations&nbsp;<ul><li>Bachelor’s degree in Business, Economics, Engineering, or a related field; advanced degree is a plus</li><li>8+ years of experience in strategy, operations, consulting, or leadership roles in fast-paced environments, with 3+ years in leadership roles (owning teams, not just projects)</li><li>Strong marketplace understanding (supply–demand mechanics) and operational rigor across multiple time horizons</li><li>Proven analytical and problem-solving skills, with solid financial acumen (forecasting, ROI, cost control)</li><li>Experience leading projects and driving execution in complex, cross-functional environments</li><li>Demonstrated ability to hire, coach, and develop high-performing teams</li><li>Strong communication skills with the ability to influence senior stakeholders</li><li>Fluency in both English and Greek is a requirement</li><li>You're able to work from our Athens office four times a week with one optional work from home day&nbsp;</li></ul>Nice to have:<ul><li>Experience in marketplaces, on-demand platforms, or e-commerce</li><li>Exposure to AI/ML applications in operations or decision-making</li></ul>What we offer<ul><li>Ownership of one of the most critical levers of the business on one of Wolt’s biggest markets (Greece)</li><li>A role with high autonomy and direct impact on growth, cost, and service quality</li><li>The opportunity to define how AI is embedded into core operational decision-making (forecasting, incentives, automation)</li><li>Exposure to multiple functions, creating strong career growth opportunities</li><li>A fast-paced, execution-driven environment where results are visible and measurable</li><li>Competitive compensation package</li></ul>

Head of Courier Supply, Greece

We are looking to hire a Software Project Manager. The successful candidate will work directly with the PMO to manage Software Projects.As a Software Project Manager, you will be part of our experienced Project Management team and will assist in the management and organization of key client projects. You will play a key role in delivering every project on time and within scope. It is required for you to have a software development background and business, management, and analysis skills as well. Responsibilities<ul><li>Coordinate with internal resources and third parties/vendors for the flawless execution of projects</li><li>Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility</li><li>Develop a detailed project plan to track progress</li><li>Establish and maintain relationships with third parties/vendors</li><li>Create and maintain comprehensive project documentation</li></ul>Requirements<ul><li>BSc/MSc in Computer Science, Information Systems, or related field.</li><li>Proven working experience as a project manager in the information technology sector</li><li>Solid technical background, with understanding or hands-on experience in software development and web technologies</li><li>2-7 years experience in a related technology role and subject matter expert in overall field</li><li>PMP Certification will be considered a strong asset</li><li>Previous experience in Public Sector projects will be considered a strong asset</li><li>Strategic thinking and strong business acumen</li><li>Ability to complete projects according to outlined scope, budget, and timeline</li><li>Direct and manage project development from beginning to end</li><li>Works under minimal supervision or direction but closely with the Product Owners to ensure deliverables are met based on priorities</li><li>Works on projects that are moderate to difficult regarding complexity</li><li>Possesses and applies a comprehensive knowledge of technical and business knowledge and can learn about our business quickly</li><li>Customer oriented</li><li>Great people management and conflict resolution skills</li><li>Good problem-solving and analytical skills</li><li>Sense of urgency; good time management</li><li>Energy and enthusiasm</li><li>Immense curiosity, drive to learn new things and always improve</li><li>Ability to turn round difficult relationships and build trusted relationships</li><li>Persuades and influences others through and comprehensive communication and diplomacy skills</li><li>Working effectively with third-party suppliers, building good relationships but also to control them to deliver and take ownership of their issues</li><li>Excellent client-facing and internal communication skills</li><li>Excellent written and verbal communication skills</li><li>Excellent verbal and written skills in English</li></ul>What is there for you<ul><li>We want our people to be well compensated, so we offer an attractive salary package</li><li>Health is the most important asset, so we have you secured with a health insurance and compilation plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting, innovative projects that make a difference</li><li>We never stop learning and evolving! We encourage our people to follow the pace by providing them voucher for Training Courses, so that they adapt new tech skills and develop their soft skills</li><li>Most important, we work as a team, so we gather on a smaller and bigger occasions to celebrate good times together! Happy Fridays, bowling sessions, running events and everything that help us have fun and enjoy working to our team</li></ul>

Software Project Manager [PMO_02]

At Kinsen Hellas, we are always looking for passionate people to join our team. You’ll be part of the Customer Service team.&nbsp;#YourRole in more detail&nbsp;<ul><li>Take customer calls and provide accurate, satisfactory answers to their queries and concerns.</li><li>Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.</li><li>Management and resolve customer complaints.</li><li>Route calls to appropriate resources.</li><li>Build sustainable relationships and engage customers by taking the extra mile.</li><li>Manage incoming clients’ requests and leads.</li><li>Make sure that all prospects/clients data are registered in our systems.</li><li>Conduct all necessary administrative tasks to complete the sales cycle process.</li><li>Handle all client’s requests and complaints.</li><li>Develop internal and external relationships with customers and clients.</li><li>Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.</li><li>Provide customers the complete vehicle information with costs, terms, and conditions.</li></ul>&nbsp;𝐖𝐡𝐚𝐭 𝐰𝐢𝐥𝐥 𝐲𝐨𝐮 𝐛𝐫𝐢𝐧𝐠&nbsp;<ul><li>1-3 years previous experience in a customer support role.</li><li>Fluency in both written and spoken English.</li><li>Fluency in foreign languages will be considered a strong asset</li><li>Familiarity with CRM systems and practices.</li><li>Bachelor’s degree will be considered an asset.</li><li>Excellent utility of MS Office.</li><li>Strong phone and verbal communication skills along with active listening.</li><li>Customer focus.</li><li>Ability to multi-task, set priorities and manage time effectively.</li><li>Take customer calls and provide accurate, satisfactory answers to their queries and concerns.</li></ul>&nbsp;𝐊𝐢𝐧𝐬𝐞𝐧 𝐇𝐞𝐥𝐥𝐚𝐬 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬On top of the challenging work environment, we are offering:💸Competitive salary package and bonus scheme.👩‍⚕️ Health and life insurance for you and your family.🏢 Modern facilities, onsite occupational doctor and indoor parking📚 We want you to grow with us! We provide you access to our online training platform where you can study topics for your personal and professional growth!⭐Clear career paths &amp; a developmental 360° feedback framework.🎉Financially supporting employees’ post-graduation studies, marriages and newborns.💰 Discounts on our company’s products🏃‍♀️ A variety of company activities and family perks.&nbsp;𝐓𝐡𝐢𝐧𝐤 𝐰𝐞 𝐦𝐚𝐭𝐜𝐡? 𝐉𝐨𝐢𝐧 𝐮𝐬!&nbsp;𝐄𝐪𝐮𝐚𝐥 𝐎𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐲 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐫At Kinsen Hellas we respect human rights as part of our culture, and we focus on creating a positive workplace in which all employees are valued and where diversity and inclusivity are welcomed. We pride ourselves on being a company represented by people of all different backgrounds and orientations, ensuring equal opportunities, treatment, and consideration to all candidates. Employment at Kinsen Hellas is based solely on a person’s merit and qualifications. We are committed to providing equal employment, treatment, and consideration to all candidates regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.&nbsp;#WeDriveYourDreams*Kindly note that due to the large volume of applications we are receiving, we will only contact candidates whose profiles solely correspond to the job requirements listed above.&nbsp;𝐀𝐥𝐥 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐫𝐞 𝐜𝐨𝐧𝐬𝐢𝐝𝐞𝐫𝐞𝐝 𝐬𝐭𝐫𝐢𝐜𝐭𝐥𝐲 𝐜𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐭𝐢𝐚𝐥

Customer Service Agent

This is an opportunity to step into a senior role at the fast-moving world of payments, where every transaction powers growth, innovation, and customer experience. As Senior Controller, you will become a trusted partner, playing a pivotal role in strengthening operational performance and helping the business scale with confidence. You will join a collaborative and ambitious team that values curiosity, accountability, and forward-thinking leadership. For someone who enjoys operating at both a strategic and hands-on level, this is a rare opportunity to make a visible impact. You will be empowered to challenge the status quo, lead meaningful change, and work alongside passionate colleagues who are committed to delivering exceptional results together.Day-to-day responsibilities<ul><li>Work closely with business to drive the budget, forecast, and long-term business planning cycles by providing valuable input on the underlying assumptions;</li><li>Prepare monthly performance reports, including key financial and business metrics, for presentation to executive committees;</li><li>Monitoring actual performance against budgets and forecasts, and supporting informed decision-making to achieve financial and business objectives;</li><li>Ensure that reliable, timely, and high-quality financial information is provided to business, supporting informed decision-making;</li><li>Participate in cross-functional projects, providing financial expertise and supporting business in the evaluation of new products, initiatives, and strategic projects;</li><li>Implement best practices to enhance efficiency and effectiveness in financial planning, analysis, and reporting by maximizing the use of available ERP and business intelligence systems;</li></ul>Who are we looking forWe look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:&nbsp;&nbsp;<ul><li>6+ years of experience working as a Finance Business Partner, Controller, or in a similar role;</li><li>University degree in Business, Finance, Economics, or equivalent; Master’s degree in Business, Finance, Economics and/or financial analysis certifications (ACCA, CFA, Financial Modeling &amp; Valuation Analyst (FMVA) etc.);</li><li>Solid knowledge of financial reporting, including IFRS reporting standards, and strong presentation skills, with the ability to explain financial concepts clearly and accurately;</li><li>Strong financial modeling skills, including the ability to prepare forecasts using an integrated planning approach and to project the balance sheet and cash flow based on forecast P&amp;L assumptions;</li><li>Excellent proficiency in Microsoft Office applications;</li><li>Detail-oriented and capable of multi-tasking and shifting priorities quickly under pressure and tight deadlines;</li><li>Experience with complex ERP, BI, MIS, data analysis, and reporting tools; specific experience with Onestream or Oracle and SAP (ECC or S4HANA) reporting software;</li><li>Proven ability to build and maintain relationships across different levels of the organization.</li><li>You are fluent in Greek and English</li></ul>Perks &amp; BenefitsAt Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:&nbsp;<ul><li>Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.</li><li>Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.</li><li>Work in an international environment with cutting edge technologies.</li></ul>

Senior Financial Controller

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Job Description As a quality team leader (QTL), you will be a catalyst for ongoing improvement. This applies not only to your own team, but also to the other operational teams you'll be supporting. In your role, you'll: <ul><li>Lead a team of quality analysts and work together to establish quality methods and standards.</li><li>Conduct audits, and participate in business reviews and calibration sessions to identify areas for improvement.</li><li>Collaborate with other departments to address the identified opportunities.</li><li>Develop new processes, guidelines, and policies as part of the broader team's pursuit of operational excellence.</li></ul> Roles and responsibilities <ul><li>Calculate monthly audit goals and distribute work to quality analysts (QAs)</li><li>Drive completion of audit targets</li><li>Gather inputs from QAs based on audits to identify training needs</li><li>Report performance for aligned span on a daily/weekly/monthly basis</li><li>Suggest process/system improvements based on common customer concerns, with quantified benefits</li><li>Attend weekly business reviews with the</li><li>Collaborate with training to conduct training needs analysis</li><li>Participate in strategic projects for the campaign/LOB</li><li>Interview, onboard, and train new QAs</li><li>Train the team on using quality tools and analysis periodically as per the organization's plan</li><li>Review QAs' audits for quality improvement</li><li>Coach QAs for improvement and keep their knowledge up-to-date</li><li>Maintain a performance ranking for QAs, and conduct quarterly performance reviews</li><li>Conduct cross-functional calibration sessions for QAs, Ops, and training</li><li>Maintain a change management log for quality forms and rubrics</li><li>Drive quality initiatives, contests, and campaigns for the assigned span</li><li>Stay updated on process/product knowledge and act as an SME for the campaign/LOB</li></ul> Return to table of contents Requirements Technical skills: <ul><li>Proficiency in using quality tools for analysis and data interpretation</li><li>Advanced Excel/Google Sheets skills essential for effective data management and analysis</li><li>Strong problem-solving and process improvement skills</li><li>Knowledge of Six Sigma/Lean principles</li><li>At least six (6) months of experience in managing a team of QAs</li><li>Previous experience in a related environment is preferred</li></ul> Soft skills: <ul><li>Versatility and ability in handling multiple projects</li><li>Effective people management skills</li><li>Strong stakeholder management abilities</li><li>Expertise in coaching for performance improvement</li><li>Strong customer centricity</li><li>Good written and verbal communication skills</li><li>Logical thinking</li><li>Ability to manage conflicts</li><li>Attention to detail</li><li>Skill in maintaining effective working relationships within a diverse team</li><li>A commitment to a continuous improvement mindset</li></ul> Personality traits: <ul><li>Confidence</li><li>Good oratory skills</li><li>Assertiveness</li><li>High conscientiousness and diligence</li><li>The ability to articulate thoughts clearly</li><li>Integrity</li><li>Trustworthiness</li></ul>

Quality Supervisor

Οι Red&nbsp;Bull Student Marketeers αποτελούν μέρος του πιο δυναμικού και ενδιαφέροντος Brand και product ambassador προγράμματος. Κατανοούν τα χαρακτηριστικά του κοινού της Red&nbsp;Bull και είναι υπεύθυνοι για να καθοδηγήσουν την εικόνα του Brand και το επίπεδο γνώσης για το προϊόν στην Πανεπιστημιούπολη και στην περιοχή τους. Ο στόχος του προγράμματος Student Marketeer είναι να προσελκύσει νέους καταναλωτές, να ενθουσιάσει τους φοιτητές, να αυξήσει τις πωλήσεις και να διαχειριστεί το Brand της Red&nbsp;Bull στην Πανεπιστημιούπολη. Αυτό περιλαμβάνει την άμεση επαφή με τους καταναλωτές και τους πελάτες, προσκαλώντας τους σε δοκιμή προϊόντος, αλλά και την υποστήριξη εκδηλώσεων της Red&nbsp;Bull για να εξασφαλίσει μια αξέχαστη εμπειρία για τους καταναλωτές. Οι Student Marketeers, είναι άτομα που εκτιμούν την ευελιξία σε σχέση με το αυστηρό ωράριο 9 έως 5 ενώ θέλουν να εργαστούν σε ένα δημιουργικό εργασιακό περιβάλλον. <ul><li>ΓΙΝΕ BRAND AMBASSADOR ΤΟΥ ΠΡΟΪΟΝΤΟΣ</li><li> </li><li>Κάνε κομμάτι σου την προσωπικότητα του Brand και τις αξίες της εταιρείας, εκπροσωπώντας το με έναν premium τρόπο μέσα από την καθημερινή σου επαφή με πελάτες και καταναλωτές.</li><li>Μεγάλωσε το εύρος των καταναλωτών ενθαρρύνοντας τη δοκιμή και ενημερώνοντας για το προϊόν μέσω δειγματοδιανομής στους καταναλωτές στο σωστό μέρος, τη σωστή στιγμή - απαντώντας στις απορίες τους.</li><li>Χτίσε και υλοποίησε ένα πρωτοποριακό σχέδιο, το οποίο εμπλέκει τους φοιτητές και δίνει ζωή στο Brand, μέσα στο Πανεπιστήμιό σου.</li><li>Δημιούργησε ένα δυνατό δίκτυο, διατηρώντας και αναζητώντας καινούριες επαφές με σημαντικά πρόσωπα της περιοχής σου.</li><li>Αύξησε το brand engagement μέσα από τα Social Media σου με αυθεντικό περιεχόμενο.</li><li>Δούλεψε σε Red&nbsp;Bull events και υποστήριξε άλλα events, για να συμβάλεις σε μία αξέχαστη εμπειρία για τους καταναλωτές.</li><li>ΑΡΙΣΤΗ ΥΛΟΠΟΙΗΣΗ</li><li> </li><li>Υλοποίησε τη δουλειά σου με τον καλύτερο τρόπο και δείξε την αγάπη σου στη λεπτομέρεια σε όλα τα πεδία του ρόλου σου.</li><li>Μοιράσου ιδέες και συνεργάσου με την ομάδα μέσα από συχνή επικοινωνία, πρόσωπο με πρόσωπο ή και online.</li><li>Σχεδίασε και υπέβαλε τις δραστηριότητές σου μέσα από την ειδική online πλατφόρμα με συνέπεια και ακρίβεια.</li><li>Βοήθησε στην εξέλιξη των Red&nbsp;Bull media παρέχοντας πληροφορίες για νέες τάσεις και ευκαιρίες που αφορούν την περιοχή σου.</li><li>ΓΙΝΕ ΕΙΔΙΚΟΣ ΣΤΙΣ ΠΩΛΗΣΕΙΣ</li><li> </li><li>Χτίσε σχέσεις με τοπικούς επιχειρηματίες και εξασφάλισε ότι το Red&nbsp;Bull είναι διαθέσιμο, και ορατό.</li><li>Συνεργάσου με τις πωλήσεις και άνοιξε νέα σημεία διανομής για το Red&nbsp;Bull μέσα στο Πανεπιστήμιό σου, και γύρω από αυτό.</li><li>Χρησιμοποίησε τα κατάλληλα εργαλεία από τον κόσμο του Red&nbsp;Bull ώστε να μείνει το Red&nbsp;Bull στην κορυφή των σημείων πώλησης.</li><li>Εξασφάλισε τέλεια εκτέλεση στα καταστήματα, βάσει των καθορισμένων standards</li></ul> Η γνώση και η εμπειρία σουπου ταιριάζει περισσότερα σε αυτό το ρόλο:<ul><li> </li><li>1. Φοιτήτρια/Φοιτητής έως και στο 5ο εξάμηνο σπουδών σε πανεπιστήμιο στην Ελλάδα, στη περιοχή της Αθήνας</li><li> </li><li>2. Δίπλωμα Οδήγησης Κατηγορία Β’</li><li> </li><li>3. Ευέλικτο ωράριο εργασίας</li><li> </li><li>4. Τέλειες επικοινωνιακές δεξιότητες</li><li> </li><li>5. Χαρισματική, θετική, εξωστρεφή και γεμάτη ενέργεια προσωπικότητα</li><li> </li><li>6. Κοινωνικότητα, με δυνατότητα συναναστροφής με πλήθος ατόμων σε διαφορετικές περιστάσεις</li><li> </li><li>7. Γνώση της φοιτητικής ζωής, με αντίληψη του χώρου του Πανεπιστημίου και της ευρύτερης περιοχή, καθώς και των δράσεων που γίνονται τόσο στο παρασκήνιο όσο και σε άλλους δημοφιλείς χώρους</li><li> </li><li>8. Δημιουργικό και entrepreneur πνεύμα, με υψηλή αίσθηση ευθύνης και πρωτοβουλίας</li><li> </li><li>9. Ικανότητα ταυτόχρονης διαχείρισης ωραρίου μερικής απασχόλησης και σπουδών και διαθεσιμότητα απασχόλησης απογέυματα και σαββατοκύριακα</li><li> </li><li>10. Τάση και θέληση για μάθηση και εφαρμογή καινούριων δεξιοτήτων, με έμφαση σε marketing, διαπραγματεύσεις και πωλήσεις</li><li> </li><li>11. Σύνδεση με ομάδες και άτομα επιρροής στο Πανεπιστήμιο</li><li> </li><li>12. Πάθος για το προϊόν και το Brand της Red&nbsp;Bull</li><li> </li><li>Φοιτήτρια/Φοιτητής στο Πανεπιστήμιο</li><li>Άριστη γνώση Αγγλικών</li><li>Ταξίδια 0-10%</li></ul>ΕΛΑ ΣΤΗΝ ΟΜΑΔΑΈχεις αυτό που χρειάζεται;Στην αίτησή σου, θέλουμε να δούμε το χαρακτήρα σου - τι σε κάνει να ξεχωρίζεις και γιατί πιστεύεις πως η επόμενη ευκαιρία σου είναι εδώ μαζί μας.

Student Marketeer - Αθήνα

We are seeking motivated and talented professionals to join our highly skilled teams. As a Mid Back End Developer at Q&amp;R S.A., you will work on designing, developing, and maintaining high-quality backend services for enterprise projects. You will collaborate with cross-functional teams (e.g., Front-End, BA-QA) and be exposed to modern practices such as AI-driven automation to improve development efficiency and code quality. This position offers a unique opportunity to further develop your backend expertise in a dynamic and innovative environment.Key Responsibilities:<ul><li>Develop &amp; Maintain Java Services: Implement and optimize Spring Boot-based backend solutions, ensuring clean, secure, and efficient code</li><li>Enhance Code Quality &amp; Performance: Contribute to reusable libraries, peer code reviews, automated quality checks (e.g., SonarQube), and database optimization (Oracle, Postgres)</li><li>Testing &amp; Documentation: Write and maintain unit tests (JUnit, Mockito), follow TDD principles, and document backend development for clarity and maintainability</li><li>Collaboration &amp; Agile Practices: Work closely with Front-End, QA, and senior developers, participate in stand-ups, retrospectives, and knowledge-sharing sessions</li><li>Support &amp; Troubleshooting: Assist in product releases, ensure compliance, and resolve backend issues to maintain smooth system operations.</li></ul>Required Qualifications:<ul><li>Bachelors degree in Computer Science or a related field (or equivalent professional experience)</li><li>Minimum of 4 years in backend development with Java (11, 17+)</li><li>Minimum of 2 years in&nbsp;Spring Boot, SQL (Oracle or Postgres) with basic query optimization and indexing, ORM frameworks (JPA/Hibernate), Build Tools (Maven) and Version Control (Git), Object-Oriented Design (OOD), Design Patterns, and familiarity with TDD practices</li></ul>Desired Qualifications:<ul><li>Masters degree in Computer Science or a related field</li><li>Awareness of endpoint security and deployment best practices (e.g., ACMS)</li><li>Exposure to AI-driven documentation or code generation tools</li><li>Understanding of Agile or Scrum workflows</li><li>Experience with Jenkins, Bitbucket Pipelines, or similar CI/CD tools</li><li>Basic familiarity with ReactJS (or similar front-end frameworks) is a plus</li></ul>Personal Attributes:<ul><li>Team Oriented: Strong communication and collaboration skills, open to feedback and learning from peers</li><li>Problem Solver: Analytical thinking with attention to detail and a drive for continuous improvement</li><li>Organized &amp; Methodical: Ability to manage tasks effectively, adhering to deadlines and project milestones</li><li>Adaptable: Willingness to embrace new technologies and best practices to improve outcomes</li><li>Growth Mindset: Eagerness to expand skill set, including AI/LLM-focused learning and certifications</li></ul>What is there for you<ul><li>We want our people to be well compensated, so we offer an attractive salary package</li><li>Health is the most important asset, so we have you secured with a health insurance and compilation plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting, innovative projects that make a difference</li><li>We never stop learning and evolving! We encourage our people to follow the pace by providing them voucher for Training Courses, so that they adapt new tech skills and develop their soft skills</li><li>Most important, we work as a team, so we gather on a smaller and bigger occasions to celebrate good times together! Happy Fridays, bowling sessions, running events and everything that help us have fun and enjoy working to our team</li></ul>

Backend Developer [BET_05]

We are looking for a Senior Security Engineer with demonstrated expertise across enterprise security engineering, Microsoft Azure and on-premises infrastructure protection, incident response, and compliance frameworks including ISO 27001:2022 and CMMC. This role requires hands-on technical execution alongside architectural oversight — you will design and operate security controls, drive threat detection capabilities, and own compliance program delivery end-to-end. Security operations must align with NATO cybersecurity standards and requirements.Key Responsibilities<ul><li>Security Engineering &amp; Architecture</li></ul>Design and operationalize enterprise security controls spanning network, endpoint, cloud, and application layers. Lead security architecture reviews for new systems and infrastructure. Implement Zero Trust architectures, network segmentation, IAM, MFA, and least-privilege access models across Microsoft Azure and on-premises/local resource environments. Ensure security configurations align with NATO security standards and requirements.<ul><li>Threat Detection &amp; Incident Response</li></ul>Develop and tune SIEM detection logic, correlation rules, and alerting pipelines. Lead investigation and containment of security incidents including phishing, malware, unauthorized access, and data exfiltration. Own post-incident reviews, root cause analysis, and remediation tracking. Perform digital forensics as required.<ul><li>Vulnerability Management</li></ul>Operate vulnerability scanning programs using tools such as Nessus, Qualys, or Tenable. Conduct risk assessments, prioritize findings by exploitability and business impact, and drive remediation with IT and DevOps teams. Track patching cadence and configuration hardening progress.<ul><li>DevSecOps &amp; Automation</li></ul>Integrate security controls into CI/CD pipelines. Develop automation using Python, Bash, PowerShell, or Terraform for security operations, alerting, and remediation workflows. Implement secrets management, SAST/DAST scanning, and container security controls.<ul><li>CMMC &amp; ISO 27001:2022 Compliance</li></ul>Lead implementation and operational alignment with ISO 27001:2022, including Annex A control mapping, ISMS policy and procedure ownership, internal and external audit coordination, and management reviews. Support CMMC assessment readiness, including control gap analysis, evidence collection, corrective action tracking, and continuous improvement activities. Ensure ongoing compliance with applicable regulatory, contractual, NATO, and customer cybersecurity requirements.<ul><li>Technical Leadership</li></ul>Mentor junior engineers and analysts. Provide technical leadership across security projects and incident response efforts. Collaborate cross-functionally with Engineering, IT, Product, and Leadership on security-by-design initiatives. Work closely with IT and external consultants to achieve security targets and program objectives.Required Qualifications&nbsp;<ul><li>5+ years in cybersecurity engineering or security operations roles</li><li>Strong proficiency in network security fundamentals: firewalls, IDS/IPS, VPN, DNS, TCP/IP</li><li>Hands-on experience with SIEM platforms (Splunk, Microsoft Sentinel, QRadar, or Elastic)</li><li>Deep knowledge of Windows, Linux, Active Directory, Microsoft Azure, and local on-premises infrastructure security</li><li>Practical experience with vulnerability management tools (Nessus, Qualys, or Tenable)</li><li>Demonstrated experience implementing or auditing ISO 27001 ISMS frameworks</li><li>Working knowledge of CMMC or equivalent cybersecurity maturity frameworks</li><li>Familiarity with NATO cybersecurity standards and information security requirements</li><li>Scripting proficiency in Python, PowerShell, or Bash</li><li>Experience with IAM, MFA, SSO, and RBAC implementations</li><li>Strong analytical reasoning and documented written communication skills</li></ul>

Senior Security Engineer

As part of the Clinical Data and Information Sciences (CDIS) group, an integral delivery unit within the Clinical Development &amp; Operations (CD&amp;O) organization, the Manager, Senior Clinical Data Scientist (Sr CDS) is responsible for timely and high-quality data management deliverables supporting the Pfizer portfolio. The Sr CDS delivers asset level information strategies and services for optimal use and reuse of internal and external information that will advance research, development, and commercialization of the Pfizer portfolio and further precision medicine. The Sr CDS designs, develops, and maintains key data management deliverables used to collect, review, monitor, and ensure the integrity of clinical data, applies standards, data review and query management, and is accountable for quality study data set release and consistency in asset/submission data. The Sr CDS may have one or more direct reports.ROLE RESPONSIBILITIES<ul><li>Serves as Clinical Data Scientist and Trial Lead for one or more clinical trials assuming responsibility for all CDIS activities including selection and application of data acquisition standards, Data Management Plan, selection of quality risk indicators, third party study data due diligence.</li><li>May functionally manage a team of Associate Data Managers, Senior Data Managers, be responsible for resource allocation, training and development.</li><li>Works with Asset Leads to establish strategy, timelines, and adequate resourcing of DMs at Asset/Study level.</li><li>Ensures appropriate documentation across the lifespan of the study/asset for all DM deliverables and ensures the required study specific CDIS documents in the Trial Master File (TMF) are of high quality and are filed contemporaneously.</li><li>May likely be involved in development of TA specific standards.</li><li>Provides project management leadership to DM teams – Responsible for managing issues at the study level as they arise and proactively communicating to Asset Lead and Management while serving to provide solutions.</li><li>Acts as the key scientific and technical data management expert; contribute to department level initiatives and ensure effective reporting of study status and metrics to Management.</li><li>Ensures work carried out on behalf of CDIS is in accordance with applicable SOPs and working practices.</li><li>Serves as Subject Matter Expert (SME) for and oversees the design, documentation, testing and implementation of clinical data collection tools, both CRF and non-CRFs using and electronic data capture (EDC) system and/or other data collection systems.</li><li>May act as data management contact for regulatory inspections/audits in liaison with the appropriate Quality and Safety groups with Pfizer.</li></ul>QUALIFICATIONS<ul><li>Bachelor’s degree required. Degree in scientific field preferred. Master’s degree preferred.</li><li>Minimum 7 years Data Management experience required, including experience in team leadership.</li><li>Demonstrated successful experience in all relevant clinical data management activities in a Biopharmaceutical or CRO setting.</li><li>Working knowledge of all phases of clinical trials and ability to assess and determine study requirement from protocol review.</li><li>Strong Project and Risk Management.</li><li>CRO and vendor oversight experience preferred.</li><li>Strong verbal and written communication skills.</li><li>Consistent, detail oriented, communicative, dedicated to do a job well done.</li><li>Knowledge of clinical research, FDA &amp; ICH, GCP, GCDMP, and related regulatory requirements.</li><li>Proficient experience using commercial clinical data management systems and/or EDC products (Medidata RAVE, Oracle RDC, Inform preferred).</li><li>Experience using relational databases (e.g. MS SQL Server, MS Access, or Oracle) and data visualization tools (e.g. Spotfire, jReview).</li><li>Strong knowledge of MedDRA/WHO-Drug.</li><li>Proficiency in the use of Microsoft Office Suite of tools (Outlook, Word, Excel, etc.).</li></ul>

Manager, Senior Clinical Data Scientist 4952131

We are looking for a highly analytical and commercially driven Sales Intelligence Manager to lead our Sales Intelligence Team. This is a pivotal strategic role, responsible for transforming sales and sell-out data into actionable commercial insights that support business growth, commercial execution and strategic decision-making.“The Sales Intelligence Manager integrates sales and sell-out analytics to transform data into actionable commercial intelligence that drives execution, strategic decisions, and business growth.”The role sits at the intersection of data analytics, commercial strategy and operational execution, ensuring that sales decisions are grounded in accurate, timely and forward-looking insights. You will work closely with Sales, Marketing, Trade Marketing, Finance, Supply Chain, D&amp;T teams and external partners, while leading the development of scalable analytics frameworks, digital enablement and a high-performing, data-driven culture across the commercial organization.&nbsp;What We Offer:<ul><li>Competitive compensation package with a performance-based bonus, aligned with business objectives.</li><li>Continuous learning and development opportunities.</li><li>Private medical insurance, with the option of family coverage.</li><li>Life insurance and preventive medical check-ups</li><li>Pension plan.</li><li>Hybrid working model</li><li>Meal vouchers and company products.</li><li>Recognition and reward programs.</li><li>On-site dining facilities.</li><li>Dedicated parental support programs, including enhanced parental leave, children’s summer camps, childcare support, etc.</li><li>Participation in Corporate Social Responsibility initiatives with a meaningful social and environmental impact.</li><li>Wellbeing initiatives supporting physical and mental health.</li></ul> &nbsp;Responsibilities<ul><li>Lead the delivery of sales intelligence insights, dashboards and analytics that support commercial priorities and strategic business decisions.</li><li>Turn complex data into clear, executive-ready insights for sales and go-to-market decisions.</li><li>Drive improvement initiatives that strengthen sales planning, field force effectiveness, and execution quality.</li></ul><ul><li>Review the impact of key sales and marketing actions and feed learnings into future commercial plans.</li><li>Define, analyze and oversee sales performance KPIs and scorecards, assessing sales force effectiveness and execution quality.</li><li>Provide analytical insight and governance to target setting, performance monitoring, and incentive scheme design, ensuring alignment with commercial priorities and performance drivers, in collaboration with Sales leadership.</li><li>Own the end-to-end sell-out analytics process, from raw distributor data to validated insights and executive decision support.</li><li>Integrate sell-out, sell-in and execution KPIs into a unified market view, ensuring insights are timely, trusted and translated into action.</li><li>Drive the evolution of sales intelligence tools, such as Power BI, in partnership with BI and D&amp;T teams, supporting automation, standardization and continuous improvement.</li><li>Act as the bridge between business and data teams, ensuring data quality, KPI alignment, governance standards and tool priorities.</li><li>Lead, coach and develop the Sales Intelligence team, building a high-performing, collaborative and data-driven team culture.</li></ul>&nbsp;&nbsp;Requirements:<ul><li>Bachelor’s degree, preferably in Business, Computing, Economics, Statistics, Data Analytics or another numeracy-related field. A Master’s degree will be considered an asset.</li><li>5+ years of working experience in similar roles, ideally within Sales Intelligence, Commercial Analytics, Business Intelligence, Performance Analytics or a related field.</li><li>Experience in FMCG or the beverages industry will be considered an asset.</li><li>Solid knowledge of statistical tools/methods and strong experience in data analytics.</li><li>Ability to process large volumes of data and extract meaningful insights, including correlations, statistical differences, extrapolations and estimations.</li><li>Advanced knowledge of MS Office tools, Power BI and Nielsen or similar tools.</li><li>Experience with SAP, CRM or similar commercial/data platforms will be considered an asset.</li><li>Strong analytical thinking, attention to detail, problem-solving skills and results orientation.</li><li>Excellent communication, presentation and stakeholder management skills, with the ability to influence both technical and non-technical audiences.</li><li>Previous team management experience and ability to lead, coach and develop high-performing teams.</li><li>Excellent command of English and Greek, both written and oral.</li></ul>

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