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QnR Group is a leading technology organization specializing in end-to-end custom software solutions, Artificial Intelligence, Cybersecurity, SAP S/4HANA, SAP Business One, ServiceNow, and FinTech solutions. Headquartered in Metamorfosis, Attica, the Group employs approximately 180 professionals and operates with a strong focus on quality, innovation, and reliability.QUALITY &amp; RELIABILITY, is an international technology innovator and a three-time Great Place to Work certified organization. The company offers a comprehensive portfolio of software products and services across the key industry sectors in which it operates.We are currently looking for an experienced Oracle SQL/PLSQL Specialist with strong consulting and customer-facing skills, who will be permanently assigned on‑site at the client.The role goes beyond pure development. We are seeking a professional who will act as the first line of contact at the customer, operating as a bridge between the client's business units and the internal delivery team, ensuring smooth communication, clear understanding of requirements, and timely, high-quality implementationRole OverviewAs an Oracle SQL/PLSQL Specialist – Consultant, you will:<ul><li>Operate on a daily basis at the customer premises, embedded in the client environment</li><li>Act as the primary interface between the client's departments and Q&amp;R delivery teams</li><li>Actively listen, analyze and understand business and operational needs across different organizational units</li><li>Translate business needs into clear Change Requests (CRs) and technical requirements</li><li>Proceed with implementation of CRs, enhancements and fixes directly in the Oracle-based Information System, when feasible</li><li>Perform debugging, issue analysis and first‑level troubleshooting within the database and application logic</li><li>Escalate complex or systemic issues to the internal development team, ensuring proper handover, documentation and follow-up</li><li>Validate solutions with the client and ensure that implemented changes meet business expectations</li></ul>In essence, you will be the front line technical consultant at the client, while also remaining an integral part of Q&amp;R's engineering organization.Education:<ul><li>Bachelors degree in Computer Science / Information Technology/ Engineering or science degree</li></ul>Required skills:<ul><li>2+ years of experience as a software engineer</li><li>Very Good knowledge of SQL and PL/SQL concepts</li><li>Strong understanding of relational database design and data structures.</li><li>Proven experience in debugging and issue analysis.</li><li>Ability to communicate effectively with both technical and non technical stakeholders</li><li>Familiarity with testing and debugging</li><li>Fulfilled military obligations (for men)</li></ul>Desired skills:<ul><li>Experience in developing software with Oracle Forms / Oracle Reports</li><li>Experience with Oracle ADF (Application Development Framework) environments.</li><li>Exprerience in ERP systems, HRMS-Payroll systems</li><li>Experience in developing with Jasper Reports</li><li>Experience in Oracle Business Intelligence EE and Oracle BI Publisher will be considered an asset.</li><li>Prior experience in on-site consulting or customer facing roles.</li></ul>Fitting with our team will be easier if you are:<ul><li>A strong team player with the ability to work autonomously as well</li><li>A good communicator fluent in both Greek and English</li><li>An analytical thinker with problem solving skills</li><li>Eager to learn and adopt new technologies</li><li>Passionate to contribute and share new ideas</li></ul>What is there for you﻿<ul><li>﻿We want our people to be well compensated, so we offer an attractive salary package</li><li>Health is the most important asset, so we have you secured with a health insurance and compilation plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting, innovative projects that make a difference</li><li>We never stop learning and evolving! We encourage our people to follow the pace by providing them voucher for Training Courses, so that they adapt new tech skills and develop their soft skills</li><li>Most important, we work as a team, so we gather on a smaller and bigger occasions to celebrate good times together! Happy Fridays, bowling sessions, running events and everything that help us have fun and enjoy working to our team</li></ul>

Oracle SQL/PLSQL Specialist – Consultant (On-Site)

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.&nbsp;&nbsp;Purpose of the job:<ul><li>Working in close collaboration with Project Manager or a Sub-System Manager or Unit Director, owner of time management topic for his area, providing proper time management information to support decisions making to reach expected OTD performance of the project (tender, contract or program execution</li><li>Responsible to develop and maintain the project schedule (internal) for his/her area</li><li>Manage efficiently planning deliverable issuance.</li><li>Facilitate the synchronization of internal stakeholders</li></ul>Reports directly to the Unit Director&nbsp;&nbsp;Main Responsibilities:In tender:<ul><li>Analyse the schedule management requirements of the Senior PrPM for his area: schedule structure, reporting constraints…</li><li>Define tender preparation schedule and monitor until the submission of the tender,</li><li>Detail the tender schedule based on Reference Library templates, gap analysis, Metiers commitments, and PXO (Project Metiers organisation such as PIO / Project Industrial Organisation) tender strategy</li><li>Highlight the critical path and risks linked to the project schedule for his area and propose the optimisation &amp; mitigation actions,</li><li>Contribute to the project strategy in compliance with the requirements defined by the Senior PrPM</li><li>Deliver on time all schedule deliverables down to the requested level,</li><li>Estimate the cost of Scheduling management effort.</li></ul>In contract or program execution:<ul><li>Contribute to the Project Time Management Plan defined by the Senior PrPM.</li><li>Build the project schedule for his area based on internal standard WBS, contractual targets and data provided by all stakeholders,</li><li>Contribute with the Finance Project Manager to Earned Value Management</li><li>Participate to the validation of the project baseline</li><li>Ensure the consistency of all the internal and external Stakeholders commitments, and manages the schedules interfaces,</li><li>Perform schedule analysis &amp; trade-offs to close identified gaps or schedule issues</li><li>Organise and lead periodic project schedule sessions for his area,</li><li>Provide a timely updated schedule situation highlighting the gap between the actual and the baseline,</li><li>Focus on early identification of potential delays (critical paths) including the status on risks and margin related to schedule</li><li>Prepare schedule and progress reports,</li><li>Provide support to sub-system manager on all issues related to sub-system project schedule,</li></ul>For all:<ul><li>Apply the Project Scheduling Process,</li><li>Promote time management practices awareness in the project team</li><li>Contribute to the return of experience (REX) and improvements, share best practices, schedule templates.</li></ul>&nbsp;Performance measurements in contract execution:<ul><li>On-time delivery of all requested tender deliverables,</li><li>On time delivery of schedule analysis for decisions by the Tender Team: critical paths for main milestones, planning risks, standard metrics measuring schedule robustness</li><li>List of potential gaps between sub-system project schedule defined in tender and Platform Reference Library schedule</li></ul>&nbsp;Educational Requirement:Mandatory:<ul><li>Engineering degree</li></ul>Mandatory Experience<ul><li>Project management and industrial background</li><li>Is used to work with internal processes: Tenders, Projects, Engineering, Industrial, Sourcing, Supply Chain, Quality and their interfaces</li><li>Project scheduler experience is a plus. Project scheduling processes</li></ul>Desirable Experience<ul><li>Knowledge of different scheduling tools</li><li>Knowledge of Railway projects</li></ul>Competencies &amp; Skills<ul><li>Basic overall knowledge of railway products, and good knowledge of the Sub-System</li><li>Agility to juggle with schedules simulations, various scenarios, and changing project goals.</li><li>Rigorous, structured and sense of anticipation</li><li>Good Communications and interpersonal skills, excellent team worker</li><li>Comfortable in an international and a multi-cultural environment.</li><li>Conflict management and multi-tasking,</li><li>Collaborative management</li><li>Be able to challenge sub-system team and highly proactive in proposing solutions.</li></ul>

Project Planning Manager

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a&nbsp;French-English Business Development Sales Representative working on site in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be Doing Are you results focused and love to help others? Have a passion to maximize sales opportunities? As Business Development Sales Representative, your daily responsibilities will encompass prospecting, proactively engaging with leads, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships.&nbsp;During a Typical Day, You’ll<ul><li>Proactively identify and research potential customers in the target market through various channels, including cold calling, outbound prospecting, social media</li><li>Engage with leads to assess their needs, pain points, and fit for the company's products or services. Conduct thorough qualification and discovery conversations to understand their requirements and determine if there is a potential opportunity</li><li>Initiate contact with through personalized and compelling communication, including phone calls, emails, and social media interactions</li><li>Build rapport, establish credibility, and nurture relationships with prospects to move them through the sales funnel</li></ul>What You Bring to the Role<ul><li>1+ years of applied sales experience</li><li>Experience in prospecting, lead qualification, generating new business opportunities, upselling and cross selling &nbsp;</li><li>Excellent verbal and written communication skills in English and French</li><li>Ability to effectively articulate value propositions, engage prospects, and build rapport over various channels such as phone, email, and social media</li><li>Understanding customer pain points, addressing objections, and positioning solutions to effectively nurture leads through the sales funnel</li><li>Being a collaborative Team Player, competent in working collaboratively with sales teams and other stakeholders</li><li>Confidence in utilizing sales development tools and CRM systems</li></ul>What You Can Expect<ul><li>Consistent workweek from Monday to Friday, enabling a healthy work-life balance</li><li>Inclusive culture and community focus, we foster inclusivity and encourage community engagement</li><li>Individualized career growth and development which means if its important to you, its important to us.&nbsp; Yes, you'll receive the training and support you need to succeed in this role... and there's more.&nbsp; You wish to be a leader in the future, we've got the skills.&nbsp; Want to develop a particular skill? We have 1000s of free courses you can take any time.&nbsp; Coaches, mentors, leaders, and peer-to-peer resource groups help support you where you need it.</li><li>Competitive compensation package based on work experience: salary commensurate with skills and expertise, performance-based bonuses, Sign-on bonus for top talent, compensation for notice period to facilitate smooth transition and integration</li><li>25 days Paid Time Off (PTO) allowing you to recharge and rejuvenate, tuition reimbursement, private health insurance and meal vouchers to enhance your workday experience</li><li>Visit https://mybenefits.ttec.com for more information.</li></ul>A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

French-English Business Development Sales Representative

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a&nbsp;German-English Business Development Sales Representative working on site in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be Doing Are you results focused and love to help others? Have a passion to maximize sales opportunities? As Business Development Sales Representative, your daily responsibilities will encompass prospecting, proactively engaging with leads, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships.&nbsp;During a Typical Day, You’ll<ul><li>Proactively identify and research potential customers in the target market through various channels, including cold calling, outbound prospecting, social media</li><li>Engage with leads to assess their needs, pain points, and fit for the company's products or services. Conduct thorough qualification and discovery conversations to understand their requirements and determine if there is a potential opportunity</li><li>Initiate contact with through personalized and compelling communication, including phone calls, emails, and social media interactions</li><li>Build rapport, establish credibility, and nurture relationships with prospects to move them through the sales funnel</li></ul>What You Bring to the Role<ul><li>1+ years of applied sales experience</li><li>Experience in prospecting, lead qualification, generating new business opportunities, upselling and cross selling &nbsp;</li><li>Excellent verbal and written communication skills in English and German</li><li>Ability to effectively articulate value propositions, engage prospects, and build rapport over various channels such as phone, email, and social media</li><li>Understanding customer pain points, addressing objections, and positioning solutions to effectively nurture leads through the sales funnel</li><li>Being a collaborative team player, competent in working collaboratively with sales teams and other stakeholders</li><li>Confidence in utilizing sales development tools and CRM systems</li></ul>What You Can Expect<ul><li>Consistent workweek from Monday to Friday, enabling a healthy work-life balance</li><li>Inclusive culture and community focus, we foster inclusivity and encourage community engagement</li><li>Individualized career growth and development which means if its important to you, its important to us.&nbsp; Yes, you'll receive the training and support you need to succeed in this role... and there's more.&nbsp; You wish to be a leader in the future, we've got the skills.&nbsp; Want to develop a particular skill? We have 1000s of free courses you can take any time.&nbsp; Coaches, mentors, leaders, and peer-to-peer resource groups help support you where you need it.</li><li>Competitive compensation package based on work experience: salary commensurate with skills and expertise, performance-based bonuses, Sign-on bonus for top talent, compensation for notice period to facilitate smooth transition and integration</li><li>25 days Paid Time Off (PTO) allowing you to recharge and rejuvenate, tuition reimbursement, private health insurance and meal vouchers to enhance your workday experience</li><li>Visit https://mybenefits.ttec.com for more information.</li></ul>A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

German-English - Business Development Sales Representative

Bringing smiles is what we do at TTEC… for you and the customer. As a&nbsp;Business Development Sales Representative - Brazilian Portuguese&nbsp;working onsite in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be DoingAre you results focused and love to help others? Have a passion to maximize sales opportunities? As Business Development Sales Representative, your daily responsibilities will encompass prospecting, proactively engaging with leads, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships.&nbsp;During a Typical Day, You’ll<ul><li>Proactively identify and research potential customers in the target market through various channels, including cold calling, outbound prospecting, social media</li><li>Engage with leads to assess their needs, pain points, and fit for the company's products or services. Conduct thorough qualification and discovery conversations to understand their requirements and determine if there is a potential opportunity</li><li>Initiate contact with through personalized and compelling communication, including phone calls, emails, and social media interactions</li><li>Build rapport, establish credibility, and nurture relationships with prospects to move them through the sales funnel</li></ul>What You Bring to the Role<ul><li>1+ years of applied sales experience</li><li>Experience in prospecting, lead qualification, generating new business opportunities, upselling and cross selling&nbsp;</li><li>Excellent verbal and written communication skills in Brazilian Portuguese</li><li>Ability to effectively articulate value propositions, engage prospects, and build rapport over various channels such as phone, email, and social media</li><li>Understanding customer pain points, addressing objections, and positioning solutions to effectively nurture leads through the sales funnel</li><li>Being a collaborative Team Player, competent in working collaboratively with sales teams and other stakeholders</li><li>Confidence in utilizing sales development tools and CRM systems</li></ul>What You Can Expect<ul><li>Consistent workweek from Monday to Friday, enabling a healthy work-life balance</li><li>Inclusive culture and community focus, we foster inclusivity and encourage community engagement</li><li>Individualized career growth and development which means if its important to you, its important to us.&nbsp;Yes, you'll receive the training and support you need to succeed in this role... and there's more.&nbsp;You wish to be a leader in the future, we've got the skills.&nbsp;Want to develop a particular skill? We have 1000s of free courses you can take any time.&nbsp;Coaches, mentors, leaders, and peer-to-peer resource groups help support you where you need it.</li><li>Competitive compensation package based on work experience: salary commensurate with skills and expertise, performance-based bonuses, Sign-on bonus for top talent, compensation for notice period to facilitate smooth transition and integration</li><li>25 days Paid Time Off (PTO) allowing you to recharge and rejuvenate, tuition reimbursement, private health insurance and meal vouchers to enhance your workday experience</li><li>Visit https://mybenefits.ttec.com for more information.</li></ul>A Bit More About Your RoleWe’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

Brazilian Portuguese - Business Development Sales Representative

Bringing smiles is what we do at TTEC… for you and the customer. As a&nbsp;Business Development Sales Representative - LATAM Spanish&nbsp;working remotely in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be DoingAre you results focused and love to help others? Have a passion to maximize sales opportunities? As Business Development Sales Representative, your daily responsibilities will encompass prospecting, proactively engaging with leads, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships.&nbsp;During a Typical Day, You’ll<ul><li>Proactively identify and research potential customers in the target market through various channels, including cold calling, outbound prospecting, social media</li><li>Engage with leads to assess their needs, pain points, and fit for the company's products or services. Conduct thorough qualification and discovery conversations to understand their requirements and determine if there is a potential opportunity</li><li>Initiate contact with through personalized and compelling communication, including phone calls, emails, and social media interactions</li><li>Build rapport, establish credibility, and nurture relationships with prospects to move them through the sales funnel</li></ul>What You Bring to the Role<ul><li>1+ years of applied sales experience</li><li>Experience in prospecting, lead qualification, generating new business opportunities, upselling and cross selling&nbsp;</li><li>Excellent verbal and written communication skills in LATAM Spanish</li><li>Ability to effectively articulate value propositions, engage prospects, and build rapport over various channels such as phone, email, and social media</li><li>Understanding customer pain points, addressing objections, and positioning solutions to effectively nurture leads through the sales funnel</li><li>Being a collaborative Team Player, competent in working collaboratively with sales teams and other stakeholders</li><li>Confidence in utilizing sales development tools and CRM systems</li></ul>What You Can Expect<ul><li>Consistent workweek from Monday to Friday, enabling a healthy work-life balance</li><li>Inclusive culture and community focus, we foster inclusivity and encourage community engagement</li><li>Individualized career growth and development which means if its important to you, its important to us.&nbsp;Yes, you'll receive the training and support you need to succeed in this role... and there's more.&nbsp;You wish to be a leader in the future, we've got the skills.&nbsp;Want to develop a particular skill? We have 1000s of free courses you can take any time.&nbsp;Coaches, mentors, leaders, and peer-to-peer resource groups help support you where you need it.</li><li>Competitive compensation package based on work experience: salary commensurate with skills and expertise, performance-based bonuses, Sign-on bonus for top talent, compensation for notice period to facilitate smooth transition and integration</li><li>25 days Paid Time Off (PTO) allowing you to recharge and rejuvenate, tuition reimbursement, private health insurance and meal vouchers to enhance your workday experience</li><li>Visit https://mybenefits.ttec.com for more information.</li></ul>A Bit More About Your RoleWe’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

LATAM Spanish - Business Development Sales Representative

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a&nbsp; Spanish - Business Development Sales Representative working on site in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be Doing Are you results focused and love to help others? Have a passion to maximize sales opportunities? As Business Development Sales Representative, your daily responsibilities will encompass prospecting, proactively engaging with leads, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships.&nbsp;During a Typical Day, You’ll<ul><li>Proactively identify and research potential customers in the target market through various channels, including cold calling, outbound prospecting, social media</li><li>Engage with leads to assess their needs, pain points, and fit for the company's products or services. Conduct thorough qualification and discovery conversations to understand their requirements and determine if there is a potential opportunity</li><li>Initiate contact with through personalized and compelling communication, including phone calls, emails, and social media interactions</li><li>Build rapport, establish credibility, and nurture relationships with prospects to move them through the sales funnel</li></ul>What You Bring to the Role<ul><li>1+ years of applied sales experience</li><li>Experience in prospecting, lead qualification, generating new business opportunities, upselling and cross selling &nbsp;</li><li>Excellent verbal and written communication skills in Spanish</li><li>Ability to effectively articulate value propositions, engage prospects, and build rapport over various channels such as phone, email, and social media</li><li>Understanding customer pain points, addressing objections, and positioning solutions to effectively nurture leads through the sales funnel</li><li>Being a collaborative Team Player, competent in working collaboratively with sales teams and other stakeholders</li><li>Confidence in utilizing sales development tools and CRM systems</li></ul>What You Can Expect<ul><li>Consistent workweek from Monday to Friday, enabling a healthy work-life balance</li><li>Inclusive culture and community focus, we foster inclusivity and encourage community engagement</li><li>Individualized career growth and development which means if its important to you, its important to us.&nbsp; Yes, you'll receive the training and support you need to succeed in this role... and there's more.&nbsp; You wish to be a leader in the future, we've got the skills.&nbsp; Want to develop a particular skill? We have 1000s of free courses you can take any time.&nbsp; Coaches, mentors, leaders, and peer-to-peer resource groups help support you where you need it.</li><li>Competitive compensation package based on work experience (salary corresponding to skills and expertise), performance-based bonuses, as well as compensation for any existing notice period to facilitate smooth transition and integration.</li><li>25 days Paid Time Off (PTO) allowing you to recharge and rejuvenate, tuition reimbursement, private health insurance and meal vouchers to enhance your workday experience</li><li>Visit https://mybenefits.ttec.com for more information.</li></ul>A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

Spanish Business Development Sales Representative

We are currently seeking for an experienced Operational Fraud Manager to join our team. In this critical leadership role, you will define the fraud strategy that protects our ecosystem end-to-end, leading the prevention of operational fraud across the business.What you will do<ul><li>Own the company’s fraud KPIs, setting targets and driving a clear, strategic roadmap that reduces risk while supporting sustainable business growth.</li><li>Champion a culture of risk awareness and fraud prevention across the organization by establishing scalable processes, ensuring they are followed consistently, and fostering fraud consciousness at every level.</li><li>Provide regular reporting to executive leadership, delivering actionable insights on fraud trends, operational performance, and emerging risks.</li><li>Identify emerging fraud patterns and translate data-driven insights into effective fraud mitigation rules and system enhancements</li><li>Collaborate closely with Product&nbsp; and Data teams to design, shape, and prioritize the roadmap for fraud-prevention tools and technologies.</li><li>Drive innovation in fraud prevention, staying ahead of industry best practices and integrating new technologies—including AI/ML-powered detection models—into our fraud ecosystem.</li><li>Work closely with DH central teams to align with the global anti-fraud agenda, ensuring the local organization leverages all available capabilities, tools, and enhancements.</li></ul> What you need to be successful <ul><li>5 years of professional experience in fraud prevention, with a proven leadership track record in high-volume e-commerce, delivery, or fintech environments.</li></ul><ul><li>Demonstrated ability to develop and execute a company-wide fraud strategy, translating high-level objectives into a clear, actionable roadmap.</li><li>Strong ownership of fraud KPIs, P&amp;L, or risk-related budgets, with the ability to balance risk mitigation and business growth.</li><li>Exceptional leadership skills, capable of mentoring and scaling a team of fraud analysts and specialists.</li><li>Advanced analytical and strategic thinking, with expertise in interpreting large-scale datasets to identify emerging fraud trends and translate insights into action.</li><li>Outstanding executive communication skills, able to present complex fraud topics to senior leadership with clarity and influence.</li><li>Expertise in fraud-prevention technologies, such as rule engines, case management platforms, and familiarity with AI/ML-driven detection systems.</li><li>Proven ability to design and implement scalable fraud processes and policies.</li><li>Strong cross-functional collaboration skills</li><li>Fluency in Greek and English</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼</li></ul>

Operational Fraud Manager

We are seeking motivated and talented professionals to join our highly skilled teams. As a Senior Back End Developer at Q&amp;R S.A., you will be responsible for designing, developing, and maintaining high-quality backend services for large-scale enterprise projects. You will collaborate with cross-functional teams (e.g., Front-End, BA-QA) and leverage modern development practices such as AI-driven automation to streamline workflows, enhance code quality, and deliver robust solutions efficiently.Key Responsibilities:<ul><li>Architect, develop, and maintain Java-based services using Spring Boot and related frameworks.</li><li>Implement scalable and modular solutions, including reusable libraries/modules for various business needs</li><li>Write clean, efficient, and secure code following best practices and organizational standards.</li><li>Enforce peer code reviews and pull request checks to ensure clean, maintainable, and secure code</li><li>Integrate with tools (e.g., SonarCube) for continuous code quality checks, monitoring technical debt, and identifying vulnerabilities</li><li>Collaborate on effective database strategies (e.g., Oracle, Postgres) for query optimization</li><li>Use database-specific analysis tools to refine queries, create indices, and ensure high performance</li><li>Manage schema changes following best practices to minimize downtime and maintain data integrity</li><li>Leverage AI tools to automate repetitive tasks (e.g., code generation, technical documentation)</li><li>Contribute to a growing knowledge base (e.g., Confluence), applying best practices where relevant</li><li>Implement unit tests (e.g., JUnit, Mockito) for critical workflows, adhering to TDD principles</li><li>Ensure smooth integration of automated tests in CI/CD pipelines to detect and resolve issues early</li><li>Support Front-End developers interested in expanding to Back-End skills, providing guidance and mentorship</li><li>Participate in daily stand-ups, retrospectives, and knowledge-sharing sessions to foster a collaborative environment</li><li>Coordinate product releases with internal teams, ensuring alignment with security and compliance standards</li><li>Troubleshoot and resolve technical issues promptly to maintain high system reliability</li></ul>Required Qualifications:<ul><li>Bachelors degree in Computer Science or a related field (or equivalent professional experience)</li><li>7+ years of work experience in backend development with Java (11, 17+) and Spring Boot (including Spring Data, Spring Security), SQL (Oracle or Postgres) with proven query optimization and indexing techniques, ORM frameworks (JPA/Hibernate), Testing frameworks (JUnit, Mockito), Build Tools (e.g., Maven) and Version Control (Git), Object-Oriented Design, Design Patterns, and robust API design</li></ul>Desired Qualifications:<ul><li>Masters degree in Computer Science or a related field</li><li>Familiarity with Azure, AWS, or Google Cloud for scalable application deployment</li><li>Experience with Kafka, RabbitMQ, or similar technologies</li><li>Understanding of securing deployments, endpoint security, and ACMS</li><li>Exposure to AI-driven documentation or code generation tools</li><li>Agile or Scrum for iterative development</li><li>Exposure to TRIZ for structured problem-solving</li><li>Basic familiarity with ReactJS (or other frameworks) is a plus for broader collaboration</li><li>Knowledge of Jenkins, Bitbucket Pipelines, or similar automation pipelines</li></ul>Personal Attributes:<ul><li>Analytical Mindset: Strong problem-solving abilities and attention to detail</li><li>Team Player: Excellent communication and collaboration skills, including mentoring junior developers</li><li>Proactive &amp; Organized: Ability to prioritize tasks and execute effectively under deadlines</li><li>Adaptability: Willingness to explore new technologies and approaches that improve overall project outcomes</li><li>Continuous Learner: Eagerness to leverage courses and certifications (including AI/LLM-focused) for professional growth</li></ul>What is there for you<ul><li>We want our people to be well compensated, so we offer an attractive salary package</li><li>Health is the most important asset, so we have you secured with a health insurance and compilation plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting, innovative projects that make a difference</li><li>We never stop learning and evolving! We encourage our people to follow the pace by providing them voucher for Training Courses, so that they adapt new tech skills and develop their soft skills</li><li>Most important, we work as a team, so we gather on a smaller and bigger occasions to celebrate good times together! Happy Fridays, bowling sessions, running events and everything that help us have fun and enjoy working to our team</li></ul>

Senior Backend Developer [BET_06]

We are looking for a curious and determined commissioning engineer to be based in Athens, Greece however prepared to travel 80% of their time. You'll join our dynamic Construction team who have built photovoltaic plants with a total capacity of over 350 megawatts (MW). Do you think innovatively, are a team player and have a passionate for sustainability. Does that sound like you? Then apply now. We look forward to getting to know you.&nbsp; full time - unlimitedYour contribution to the energy transitionAs our&nbsp;Commissioning Engineer, you will be actively involved in commissioning of Solar PV projects in various countries within the EMEA region with the focus in Greece. The position is site based with travelling from project to project.&nbsp;&nbsp;An estimate of 80% travelling to various sites within Greece.&nbsp;You can look forward to the following tasks:Planning and Coordination:<ul><li>Develop detailed commissioning plans, schedules, and procedures to ensure all systems are tested and verified according to project specifications</li><li>Collaborate with project managers, design engineers, and installation teams to align commissioning activities with overall project timelines in close cooperation with the Commissioning manager</li><li>Specify test and commissioning requirements; and review test and commissioning protocols / procedures submitted by original equipment manufacturers, product suppliers and system integrators</li><li>Coordinating and Execute construction handover to commissioning</li><li>Manage external supplier on site during commissioning activity</li></ul>System Testing and Validation:<ul><li>You'll oversee on-site commissioning activities, ensuring proper installation, system integrity, and compliance with technical and safety standards</li><li>Conduct pre-commissioning inspections to verify that all components are installed correctly and meet design specifications</li><li>Perform functional tests on PV systems, including inverters, transformers, and other electrical components, to ensure they operate as intended</li><li>Validate system performance against design criteria and industry standards, ensuring optimal operation and efficiency</li><li>You'll conduct tests to ensure the installation meets connection standards and Grid code regulations.</li><li>Execution and supervision of SCADA system test and commissioning</li></ul>Troubleshooting and Problem-Solving:<ul><li>Identify and diagnose issues that arise during the commissioning process, such as equipment malfunctions or installation errors</li><li>Implement corrective actions to resolve identified issues, ensuring systems are fully operational and meet performance standards</li></ul>Safety and Compliance:<ul><li>Ensure all commissioning activities comply with local, state, and federal regulations, as well as industry standards</li><li>Develop and enforce safety procedures to protect personnel and equipment during the commissioning process</li></ul>Documentation and Reporting:<ul><li>Maintain detailed records of all tests, inspections, and issues encountered during commissioning</li><li>Prepare comprehensive reports documenting the commissioning process, test results, and any deviations from design specification</li></ul>Training and Support:<ul><li>Provide training to O&amp;M teams on the proper operation and maintenance of PV systems</li><li>Offer ongoing technical support to ensure systems continue to operate efficiently and effectively</li></ul>Continuous Improvement:<ul><li>Review and refine commissioning procedures to enhance efficiency and effectiveness for future projects</li><li>Incorporate feedback from project teams and clients to improve commissioning practices and outcomes</li></ul>These responsibilities ensure that PV systems are commissioned safely, efficiently, and to the highest standards, ultimately contributing to the successful deployment of solar energy projects.Your energy is requiredYou impress us with these qualifications:<ul><li>Applicant should hold a bachelor’s degree in electrical engineering, renewable energy, or a related field</li><li>Minimum 3 years of experience in commissioning photovoltaic plants</li><li>Demonstrate excellent knowledge of PV systems, inverters, transformers, SCADA systems, and grid code compliance testing</li><li>Familiar with commissioning protocols, industry standards, and safety regulations</li><li>Read and interpret complex electrical diagrams and schematics is a must</li><li>Able to work both independently and in a team</li><li>Experience with Insulation resistance test and related instrumentation and procedure (from 1KV to 10kV)</li><li>Experience with MV cable withstand test (VLF test)</li><li>Experience with MV/HV energization procedure</li><li>Experience with MV (fixed and withdrawable) switchgear manoeuvre</li><li>Experience in cable fault locating is nice to have</li><li>Experienced in LOTO procedure</li><li>Knowledge on configuring protection relays</li><li>Knowledge to operate testing kits like primary and secondary injection kit, HV voltage test kit Testing experience of HV protection relays, HV breakers and Transmission line</li><li>Knowledge of SCADA systems from different technologies and manufacturers is nice to have.</li><li>Troubleshooting skill</li><li>Willing to perform commissioning activity/works at site</li><li>Willing to work under pressure</li><li>Willing to travel</li><li>Fluent English Speaking and writing</li><li>Excellent organizational and communication skills</li><li>Office package and advanced MS Excel knowledge is a must</li></ul>

Commissioning Engineer (m/f/d)

Are you passionate about building impactful communication strategies and using data to drive partner engagement and growth?We’re looking for a CRM Senior Specialist to join our Commercial team at efood and take ownership of our vendor-facing CRM strategy.In this role, you will design and execute CRM campaigns that engage, educate, and grow our vendor base, supporting key commercial objectives across the platform.&nbsp;What you’ll do:<ul><li>Own end-to-end CRM campaign management for vendor communications, from planning to execution and optimization.</li><li>Design and implement B2B lifecycle strategies, including onboarding, activation, engagement, retention, and reactivation of vendors.</li><li>Build and manage automated CRM journeys tailored to vendor behavior, lifecycle stage, and commercial needs.</li><li>Leverage multiple communication channels (e.g., email, push notifications, in-app messages, SMS) to deliver timely and relevant messaging to vendors.</li><li>Collaborate closely with Commercial, Sales, and Account Management teams to align CRM campaigns with business priorities and vendor needs.</li><li>Monitor and optimize campaign performance, including engagement rates, conversion, feature adoption, and revenue impact.</li><li>Design and execute A/B tests and segmentation strategies to improve communication effectiveness and personalization.</li><li>Ensure consistency, clarity, and relevance of messaging across all vendor touchpoints.</li><li>Stay up to date with CRM best practices, automation tools, and emerging technologies (including AI) to continuously improve workflows.</li></ul> What you need to be successful &nbsp;<ul><li>3–5 years of experience in CRM, lifecycle marketing, or campaign management, ideally in a B2B or marketplace environment.</li><li>Strong understanding of customer/vendor lifecycle management and engagement strategies.</li><li>Hands-on experience with CRM platforms and multichannel campaign execution.</li><li>Proven ability to build and optimize automated CRM journeys.</li><li>Strong analytical mindset with the ability to translate data into actionable insights.</li><li>Experience with segmentation, personalization, and A/B testing.</li><li>Advanced Excel skills and comfort working with large datasets.</li><li>Strong organizational skills and ability to manage multiple projects simultaneously.</li><li>Excellent communication and stakeholder management skills across cross-functional teams.</li></ul>&nbsp;Nice to have:<ul><li>Experience working in a two-sided marketplace (vendors &amp; users).</li><li>Basic knowledge of SQL, HTML/CSS, or CRM templating languages (e.g., Liquid).</li><li>Experience with vendor/product adoption campaigns or B2B engagement strategies.</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼</li><li>Free efood pro Subscription: Perks of the job! Enjoy a complimentary efood pro subscription for free deliveries and exclusive discounts on your favorite meals and groceries. 🍔&nbsp;</li><li>We support your growing family and we offer a childcare allowance for each individual child 🍼</li></ul>&nbsp;

Senior CRM Specialist

UNIC Athens, the University of Nicosia's academic and research base in Greece, combining internationally ranked teaching with state-of-the-art facilities, is seeking a Senior Campus Sensor &amp; Systems Operations Engineer&nbsp;to join its team.This role owns the on-campus hardware layer that feeds our data and AI platforms: antennas, receivers, environmental stations, cameras, radars, timing systems, and the on-prem servers that tie them together. You’re the person who makes sure “the machines are alive” and the data keeps flowing.The work is hands-on, rooftop and rack-level, plus enough Linux and networking to keep a small sensor observatory running smoothly.&nbsp;Responsibilities:&nbsp;Keep a campus-scale sensor observatory onlineMonitor health of diverse sensors: RF receivers, satellite downlinks, short-range radars, optical/IR cameras, acoustic arrays, seismic/structural, weather, and air-quality stations.Diagnose issues across power, RF signal, network, and compute layers; coordinate timely fixes.Maintain inventories, diagrams, and simple runbooks for each subsystem.Operate on-prem compute and storage nodesMaintain a small fleet of Linux servers dedicated to signal processing, media ingest, and sensor fusion.Handle OS updates, basic security hardening, disk/CPU monitoring, and log rotation.Work with central platform engineers to ensure data lands in the right queues/buckets/streams.Manage power, networking, and timing for sensorsOversee PoE switches, rooftop cabinets, UPS feeds, and basic environmental monitoring.Ensure reliable fibre/copper connectivity between rooftop cabinets, comms rooms, and core network.Operate and monitor GNSS-based timing / reference equipment used for precise time-stamping.Support installation, maintenance, and calibrationPlan and execute sensor deployments and relocations (roof, mast, dish frame, façades) with facilities.Coordinate periodic calibrations (e.g. weather, air quality, structural/ground sensors) with vendors and internal teams.Enforce safe working practices for rooftop and equipment-room work.Act as the bridge between campus and platform teamsReport status of on-campus systems and upcoming maintenance windows.Help test new data feeds, firmware updates, and configuration changes before they go to production.Provide clear feedback on physical constraints and operational realities back to architects and data/AI teams.Additionally:Daily / weekly operational checks on key systems, with clear escalation when something drifts or fails.Set up and maintain monitoring dashboards and alerts (metrics, logs, basic traces) for sensors and compute.Script routine tasks in Bash/Python (health checks, log scrapes, simple data sanity checks).Coordinate with vendors and contractors for specialized repairs and installs.Maintain accurate documentation (rack layouts, IP plans, cabling runs, rooftop layouts, change logs).&nbsp;Qualifications:&nbsp;Education:<ul><li>A BSc in Computer Engineering, or Electrical Engineering or related field.</li></ul>&nbsp;Experience:4+ years in a systems / field / instrumentation / NOC / SRE-style role, working with real hardware (not just cloud).&nbsp;Required Skills:&nbsp;Solid Linux experience (Ubuntu or similar): networking, system services, storage, logging.Strong practical networking skills: VLANs, PoE switches, fibre vs copper, basic routing, VPNs.Hands-on experience with at least some of:Environmental or industrial sensors (weather, air quality, structural, seismic, etc.), orRF / broadcast / telecom equipment, orCCTV / video analytics / radar / acoustic sensing.Comfortable reading wiring diagrams, labelling cables, and keeping tidy racks/cabinets.Able to work safely on rooftops and with facilities teams; familiarity with basic electrical and lightning/surge safety.Clear written documentation skills and enough English to collaborate with remote engineering teams.&nbsp;Additional Skills:&nbsp;Experience running or supporting a small observatory, lab, broadcast site, or similar multi-sensor facility.Exposure to GNSS timing, NTP/PTP, or other time-synchronization systems.Familiarity with Prometheus/Grafana or similar monitoring stacks.Basic RF concepts (antennas, coax, gain/noise, filters) or environmental monitoring concepts (calibration, QA/QC).Greek language skills and prior work on a university or research campus.&nbsp;What success looks like:Within a few weeks, you know every major sensor, cabinet, and server by name and location.Within a few months, outages are rare, short, and well-understood, with clear runbooks and monitoring in place.The data and AI teams treat the campus observatory as a reliable “black box” they can build on, because you keep it that way.

Senior Campus Sensor & Systems Operations Engineer - UNIC Athens

We are currently looking for a Senior eCommerce &amp; Omnichannel Manager to join our eCommerce team and take ownership of the eCommerce business from an end-to-end performance, customer journey and omnichannel execution perspective.&nbsp;About the roleThis is a senior business ownership role for a professional with strong retail eCommerce experience, solid omnichannel understanding and the ability to coordinate multiple functions in a complex retail environment. We are looking for someone who can own the eCommerce business performance, define and monitor the right KPIs, identify bottlenecks, coordinate cross-functional stakeholders and ensure that strategic eCommerce and omnichannel initiatives are successfully executed. The ideal candidate combines commercial thinking, operational understanding, customer experience focus, project execution skills and a good understanding of the systems and technologies that support modern retail eCommerce.&nbsp;Key ResponsibilitieseCommerce Business Ownership<ul><li>Own and monitor the overall performance of the eCommerce business across commercial, operational and customer experience KPIs.</li><li>Define, track and optimize key metrics such as sales, conversion rate, AOV, retention, customer satisfaction, fulfillment performance and overall customer journey performance.</li><li>Analyze business performance end-to-end, identify bottlenecks and growth opportunities, and drive corrective actions in collaboration with the relevant teams.</li><li>Translate business performance insights into clear priorities, actions and follow-up plans.</li></ul>Omnichannel Strategy &amp; Customer Experience<ul><li>Lead and support omnichannel initiatives that connect digital channels, stores, logistics, customer care and commercial operations.</li><li>Drive projects such as Click &amp; Collect, Store Pick-up, Express Delivery, Endless Aisle and other customer journey initiatives that enhance convenience, speed and service.</li><li>Ensure a seamless customer experience across online and offline touchpoints.</li><li>Contribute to the continuous evolution of Pet City’s omnichannel model, with a clear focus on customer value and business impact.</li></ul>&nbsp;Cross-Functional Leadership<ul><li>Act as a central coordinator across Commercial, Logistics, IT, Customer Care, Retail Operations and external partners.</li><li>Align stakeholders around business priorities, timelines, dependencies and execution plans.</li><li>Facilitate decision-making and ensure that complex topics move forward efficiently across different teams.</li><li>Build strong working relationships with internal and external stakeholders to enable effective execution.</li></ul>&nbsp;Projects &amp; Execution<ul><li>Lead strategic eCommerce and omnichannel projects from business planning to implementation and post-launch evaluation.</li><li>Manage project timelines, dependencies, risks and deliverables.</li><li>Ensure projects are delivered on time, within scope and aligned with business objectives.</li><li>Measure the impact of initiatives after launch and recommend next steps for optimization.</li></ul>&nbsp;Systems &amp; Technology Collaboration<ul><li>Translate business needs into functional requirements and collaborate closely with IT teams and external vendors.</li><li>Contribute to the optimization of eCommerce systems, integrations, operational flows and customer journey processes.</li><li>Maintain a strong understanding of the technologies supporting eCommerce and omnichannel operations.</li><li>Act as a business partner to technical teams, ensuring that business requirements are clear, prioritized and actionable.</li></ul>&nbsp;What we are looking for<ul><li>5+ years of experience in roles such as eCommerce Manager, Senior eCommerce Manager or Omnichannel Manager, ideally within retail or a similarly complex business environment.</li><li>Proven experience in retail eCommerce, with strong understanding of both commercial performance and operational flows.</li><li>Hands-on experience leading or participating in omnichannel projects such as Click &amp; Collect, Store Pick-up, Express Delivery or similar customer journey initiatives.</li><li>Strong commercial and trading mindset, with ownership of KPIs such as sales, conversion rate, AOV, retention and customer experience.</li><li>Ability to analyze performance end-to-end and identify the key drivers behind business results.</li><li>Excellent stakeholder management and cross-functional collaboration skills.</li><li>Strong project management and execution capabilities in complex environments.</li><li>Good understanding of eCommerce systems, integrations and the technologies that support online and omnichannel operations.</li><li>Ability to translate business needs into functional and operational requirements.</li><li>Strong communication, presentation and problem-solving skills.</li><li>Love for pets and passion for improving the experience of pet parents will be considered a strong plus.</li></ul>&nbsp;This role is ideal for someone who<ul><li>Has worked in organized retail or another complex business environment.</li><li>Understands that eCommerce is not only a digital channel, but a business ecosystem that connects commercial strategy, customer experience, logistics, technology and retail operations.</li><li>Can move comfortably between business performance, customer journey, operational issues and project execution.</li><li>Can influence stakeholders without always having direct authority.</li><li>Wants to contribute to the next phase of Pet City’s omnichannel transformation.</li></ul>&nbsp;What we offer💶 Competitive compensation package 🎓 Opportunities to learn and grow within a dynamic and fast-growing company 💼 Friendly and collaborative working environment 💊 Special prices and discounts on healthcare, well-being, and insurance packages through our network of partners 🩺 Private health insurance coverage 🏷️ Employee discounts on our products and services 🚀 Your professional and personal success is our commitment

Senior e-Commerce & Omnichannel Manager

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. T he Talent Acquisition Operations Manager is a key leadership role responsible for managing and optimizing the operational aspects of the talent acquisition function supporting candidate onboarding. This position focuses on managing teams across EMEA (primarily Greece, Adria Region, Egypt, UK &amp; Ireland), and overseeing all onboarding activity (from offer through to hire). It involves implementing efficient workflows, driving data-driven insights, and ensuring a seamless candidate experience. The manager collaborates with stakeholders across the organization to align talent acquisition strategies with business objectives. Key Responsibilities: <ul><li>Team Leadership &amp; Development: Lead and mentor a team of TA Operations professionals, across multiple Geos, fostering a culture of innovation, accountability, and professional growth.</li><li>Service Delivery: Working in partnership with the TA team to ensure successful delivery to the Operation - ensuring successful and timely completion and compliance of all onboarding activity including, background checks, contracting, onboarding documentation requirements, payroll activity etc.</li><li>Process Optimization: Continuously review and refine TA processes, workflows, and tools to enhance efficiency, effectiveness, and scalability. Identify opportunities for automation, standardization, and streamlining of operations to improve productivity, enhance efficiency and accuracy, and reduce time-to-fill metrics. Development and implementation of relevant AI tools.</li><li>Data Analysis and Reporting: Develop and maintain recruitment metrics, analytics reports, and dashboards to measure the effectiveness of talent acquisition strategies, track key performance indicators (KPIs), and provide actionable insights. Utilize data-driven approaches to identify trends, optimize processes, and make informed decisions.</li><li>Applicant Tracking System (ATS) Management: Oversee the administration, configuration, and optimization of the applicant tracking system. Ensure data integrity, system updates, and compliance with data privacy regulations. Provide training and support to recruiters and hiring managers on effective use of the ATS.</li><li>Compliance and Policy Adherence: Ensure compliance with relevant labor laws, regulations, and company policies throughout the talent acquisition process. Collaborate with legal and HR teams to establish and update recruitment-related policies, procedures, and practices in alignment with compliance requirements. Collaborate and engage with 3rd party vendors for payroll registrations and with Government authorities for employment registrations where applicable</li><li>Vendor &amp; Budget Management: Strategically manage a portfolio of talent acquisition vendors, negotiating contracts and evaluating performance to ensure maximum value.</li><li>Candidate Experience: Champion a proactive and data-driven approach to enhancing the candidate and hiring manager experience. Implement feedback loops and leverage insights to continuously refine our hiring journey and build our employer brand</li><li>Stakeholder Collaboration: Collaborate closely with Leaders across multiple Departments including TA, HR, Finance, Legal, Operations and other stakeholders to align TA strategies with business objectives. Provide guidance and support on operational aspects, including process improvement, technology adoption, and compliance. Provide regular updates and reports on recruitment activities, challenges, and successes</li><li>Continuous Improvement: Stay updated on industry trends, best practices, and emerging technologies in talent acquisition operations. Proactively identify opportunities to enhance operational efficiency, optimize candidate experience, and drive continuous improvement in recruitment processes.</li></ul> Qualifications and Skills: <ul><li>Extensive experience in talent acquisition, recruitment operations, or a related field, with a focus on process optimization and operational management.</li><li>Experience of managing onboarding, including background check completion, contracting processes, onboarding documentation requirements, etc.</li><li>Leadership experience with strong team management, communication, and stakeholder management skills.</li><li>Experience of working across multiple Geo's within EMEA.</li><li>Experience of working with relevant 3rd party vendors and authorities for the purposes of hiring related registrations</li><li>Strong knowledge of end-to-end recruitment processes, applicant tracking systems (strong preference Workday experience) and recruitment technologies.</li><li>Proficiency in data analysis, metrics reporting, and utilizing recruitment analytics to drive insights and improvements.</li><li>Solid understanding of employment laws, regulations, and compliance best practices.</li><li>Strong project management capabilities, including the ability to lead and execute complex projects with cross-functional teams.</li><li>Strategic mindset with the ability to align operational strategies with talent acquisition and organizational goals.</li><li>Innovative and forward-thinking mindset, staying updated on industry trends and emerging technologies to drive recruitment excellence.</li></ul>

Talent Acquisition Operations Manager - EMEA

Bringing smiles is what we do at TTEC… for you and the customer. As a&nbsp;Business Development Sales Representative - Italian-English working onsite in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be DoingAre you results focused and love to help others? Have a passion to maximize sales opportunities? As Business Development Sales Representative, your daily responsibilities will encompass prospecting, proactively engaging with leads, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships.&nbsp;During a Typical Day, You’ll<ul><li>Proactively identify and research potential customers in the target market through various channels, including cold calling, outbound prospecting, social media</li><li>Engage with leads to assess their needs, pain points, and fit for the company's products or services. Conduct thorough qualification and discovery conversations to understand their requirements and determine if there is a potential opportunity</li><li>Initiate contact with through personalized and compelling communication, including phone calls, emails, and social media interactions</li><li>Build rapport, establish credibility, and nurture relationships with prospects to move them through the sales funnel</li></ul>What You Bring to the Role<ul><li>1+ years of applied sales experience</li><li>Experience in prospecting, lead qualification, generating new business opportunities, upselling and cross selling&nbsp;</li><li>Excellent verbal and written communication skills in English and Italian</li><li>Ability to effectively articulate value propositions, engage prospects, and build rapport over various channels such as phone, email, and social media</li><li>Understanding customer pain points, addressing objections, and positioning solutions to effectively nurture leads through the sales funnel</li><li>Being a collaborative Team Player, competent in working collaboratively with sales teams and other stakeholders</li><li>Confidence in utilizing sales development tools and CRM systems</li></ul>What You Can Expect<ul><li>Consistent workweek from Monday to Friday, enabling a healthy work-life balance</li><li>Inclusive culture and community focus, we foster inclusivity and encourage community engagement</li><li>Individualized career growth and development which means if its important to you, its important to us.&nbsp;Yes, you'll receive the training and support you need to succeed in this role... and there's more.&nbsp;You wish to be a leader in the future, we've got the skills.&nbsp;Want to develop a particular skill? We have 1000s of free courses you can take any time.&nbsp;Coaches, mentors, leaders, and peer-to-peer resource groups help support you where you need it.</li><li>Competitive compensation package based on work experience: salary commensurate with skills and expertise, performance-based bonuses, Sign-on bonus for top talent, compensation for notice period to facilitate smooth transition and integration</li><li>25 days Paid Time Off (PTO) allowing you to recharge and rejuvenate, tuition reimbursement, private health insurance and meal vouchers to enhance your workday experience</li><li>Visit https://mybenefits.ttec.com for more information.</li></ul>A Bit More About Your RoleWe’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.About TTECOur business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Italian-English - Business Development Sales Representative

As&nbsp;HR Business Partner - Manufacturing, you will work closely with the HR, Operations &amp; Payroll team, to ensure smooth HR operations, confidentiality and punctuality regarding all HR processes and policies. This position plays a key role in providing both operational and strategic human resources support to develop and coordinate programs which directly support the achievement of business objectives. This position supports the site managers in managing the day-to-day Human Resources functions including recruiting and selection, performance management, talent development, employee relations, total rewards, onboarding, policy implementation, employee engagement, communication activities, and employment law compliance.&nbsp;What you'll do:&nbsp;HR Services&nbsp;<ul><li>Participate in developing department goals, objectives and systems</li><li>Assist in evaluation of reports, decisions and results of department in relation to established goals</li><li>Recommend innovative approaches, policies and procedures to affect continual improvements in efficiency to the department and service performed</li><li>Assist in preparation and review of Annual HC Planning and Annual Budget</li><li>Support annual HR processes (merit cycle, talent reviews, calibration).</li><li>Implement global HR initiatives and ensure local activities are aligned to the global HR strategy</li><li>Partner with HR Centers of Excellence (COEs) including Talent Acquisition, Total Rewards, People &amp; Culture, and HR Operations</li></ul><ul><li>Ensure compliance with BIC requirements</li><li>Follow up of the EHS group guideline</li></ul>&nbsp;Recruitment&nbsp;<ul><li>Collaborates closely with the Talent Acquisition Center of Excellence and the Manufacturing Recruiter to ensure timely and effective staffing of all manufacturing positions.</li><li>Acts as the strategic liaison between Manufacturing and the TA teams, ensuring full alignment between workforce planning needs and recruitment priorities.</li><li>Opens and manages requisitions in SuccessFactors (SF), ensuring accuracy of job information, approval flows, and coordination with TA teams for a smooth hiring process.</li><li>Supports the development of talent pipelines for critical and hard‑to‑fill manufacturing roles, providing insights on market trends, skill gaps, and talent availability.</li><li>Ensures effective communication and collaboration across functions to optimize sourcing strategies, interview panels, and hiring decisions.</li><li>Monitors progress of active searches, proactively escalating risks or delays, and driving actions to meet business deadlines and staffing goals.</li></ul>&nbsp;Performance Management / Talent Development&nbsp;<ul><li>Drive the Talent and Performance Management processes, talent identification and succession plans management, and elaboration of individual development plans</li><li>Manage the annual objective process and support the Business Performance Management System (SAP SuccessFactors)</li><li>Work closely with Managers to assess training and organization development needs</li><li>Detect and analyze the training needs for each area aligned with the priorities and business strategy and create the training schedule</li><li>Coordinate all practicalities with training providers</li><li>Administer and provide customer support of BIC’s Learning Management Software and Performance Management tool (SAP SuccessFactors)</li><li>Responsible for Engagement Surveys implementation &nbsp;</li></ul>&nbsp;Employee Relations / Engagement&nbsp;<ul><li>Support all aspects of labor and employee relations including investigations; grievances; counseling to management; conflict mediation and resolution; disciplinary procedures etc.</li><li>Responsible for remaining up to date on relevant employment laws and other human resources compliance issues</li><li>Communicate engagement results, develop and execute the functional engagement action plans</li><li>Partner with Group HR and Corporate Communications on company event planning, execution and feedback for BIC</li><li>Participate actively in Corporate Social Responsibility Actions (Global &amp; Local)</li><li>Responsible for the creation and distribution of internal announcements through the company’s corporate communication platform</li><li>Represent HR team in various hearings</li></ul>&nbsp;Reporting&nbsp;<ul><li>Maintain human resource information systems records ensuring data accuracy and compiles reports from the database</li><li>Handle HR Reporting and Dashboard (i.e. SF, Power BI)</li><li>Prepare, deliver and analyze HR and operational data (turnover, absenteeism, training hours, productivity trends) to identify people-related risks and opportunities.</li></ul>&nbsp;&nbsp;Site-Level HR Responsibilities&nbsp;<ul><li>Coordinate and deliver site-wide events (e.g., town halls, recognition events, health &amp; wellness activities, CSR initiatives).</li><li>Manage site communication, ensuring clarity, consistency, and alignment with corporate messages.</li><li>Act as the site policy owner: implement HR policies, communicate updates, ensure compliance, and provide training when needed.</li><li>Serve as a central HR point of contact for ad hoc requests, queries, and employee needs.Knowledge &amp; skills&nbsp;</li></ul>&nbsp;What you'll bring to BIC:&nbsp;<ul><li>B.Sc. Degree in Human Resources or Business Administration, or related discipline. M.Sc. in relevant field will be considered as a plus</li><li>At least 3 years of working experience in a similar role, preferably in a multinational environment.</li><li>Previous HR experience in a Plant is a mandatory requirement</li><li>Proven experience with tools and technology including an Applicant Tracking System, Local Job Boards, Human Capital Management System (preferably SAP SuccessFactors)</li><li>Excellent command of English language (both written and verbal)</li><li>Advanced PC literacy (especially MS Office)</li><li>Strong knowledge of employment law and labor relationsCompetencies</li><li>Business acumen with understanding of manufacturing operations</li><li>Strong sense of ownership and accountability</li><li>Team player, proactive, creative and able to multi-task</li><li>Ability to work autonomously in a fast-paced, dynamic environment.</li><li>Written and oral communication skills, excellent organizational and interpersonal skills</li><li>Analytic and problem-solving skills</li><li>Ability to prioritize workload and demonstrate agility in decision making</li><li>Ability to learn new systems &amp; processes</li><li>Results orientation and proactive mindset</li><li>Adaptability and resilience</li><li>Ability to handle sensitive issues with a high degree of confidentiality</li></ul>

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