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As a Non-financial Risks Senior Specialist (Information &amp; Communication Technology), you will play a critical role in ensuring the security and resilience of our Information and Communication Technology (ICT) systems. You will be responsible for identifying, assessing and mitigating risks related to ICT, thus contributing to the overall risk management framework of the Bank. This position requires a deep understanding of ICT systems, IT related controls, cyber risk, operational risk management and regulatory compliance within the financial industry from a cyber-risk perspective.What you will be doing&nbsp;<ul><li>ICT Risk Assessments: Conduct and/or facilitate comprehensive assessments of operational risks associated with ICT systems, including hardware, software, networks, clouds and data centers.</li><li>Risk Mitigation: Recommend, develop and implement risk mitigation strategies and controls to minimize the impact of ICT related operational risks on the Bank's operations.</li><li>Incident Response: Collaborate with the incident response team to develop and enhance procedures for managing ICT related incidents, ensuring minimal disruption to bank operations.</li><li>Regulatory Compliance: Stay up-to-date with relevant regulatory requirements and industry best practices related to ICT risk management, and ensure the bank's ICT Framework is compliant.</li><li>Risk Reporting: Prepare and present regular reports on ICT operational risk assessments, incidents, and mitigation efforts to senior management and regulatory authorities, including the annual report on the ICT Risk Management Framework.</li><li>Vendor Risk Management (ICT-third party Risk): Assess and monitor ICT third-party vendors and service providers to ensure they meet the bank's ICT risk standards.</li><li>Policy and Procedure Development: Contribute to the development, review and enhancement of ICT risk policies, procedures, and guidelines to align with evolving industry trends and regulations.</li><li>Training and Awareness: Provide training and awareness programs to bank staff on ICT risk management, ensuring a culture of risk awareness throughout the organization.</li><li>Stakeholder Collaboration: Collaborate with cross-functional teams, including IT, Cybersecurity, Business Continuity, Internal Audit, to align ICT risk management efforts with broader risk management initiatives.</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor's degree in Information Technology, Computer Science, Risk Management, or a related field. Master's degree or relevant certifications (e.g., CRISC, CISM, CISA, CISSP) is a plus.</li><li>At least five (5) years of working experience in ICT risk management within the banking or financial industry, with a proven track record of assessing, mitigating, auditing ICT related operational risks.</li><li>Deep knowledge of ICT infrastructure, systems, and emerging technologies.</li><li>Strong understanding of regulatory requirements related to ICT risk management (e.g., Basel III, GDPR, FFIEC).</li><li>Excellent communication and presentation skills to convey complex technical concepts to non-technical stakeholders.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to work independently and collaboratively within a team.</li></ul> &nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Non-Financial Risks Control Senior Specialist (Information & Communication Technology)

We are currently looking for an experienced Delivery Manager to join us on a key mobile banking transformation project. In this role, you will lead a team of around 20 engineers, working across .NET backend and native mobile development, ensuring smooth and high-quality delivery.You will collaborate closely with client stakeholders and technical teams, helping to bring clarity, structure, and consistency to the delivery process, while supporting the team in achieving project goals.This role is based in Athens, with regular on-site presence at the client’s premises.Responsibilities<ul><li>Lead and support a cross-functional delivery team</li><li>Coordinate development activities across mobile and backend (.NET) streams</li><li>Review technical solutions and ensure alignment with project goals</li><li>Support estimation, planning, and prioritization of tasks</li><li>Monitor progress and help the team stay on track</li><li>Identify and resolve risks and blockers in a timely manner</li><li>Work closely with client stakeholders to ensure clear communication and alignment</li><li>Contribute to continuous improvement of delivery processes and ways of working</li><li>Mentor team members and foster a collaborative team environment</li><li>Support the use of delivery tools such as Azure DevOps</li></ul>Requirements<ul><li>Experience in Delivery Management or Project Management in IT projects</li><li>Good understanding of mobile applications and .NET backend systems</li><li>Experience with REST APIs and modern integration approaches</li><li>Familiarity with cloud environments</li><li>Ability to lead and coordinate technical teams</li><li>Experience working in Agile/SCRUM environments</li><li>Strong communication and stakeholder management skills</li><li>Structured and solution-oriented mindset</li><li>Fluency in Greek and good command of English (B2+)</li></ul>We offer/Benefits<ul><li>International projects with top brands</li><li>Work with global teams of highly skilled, diverse peers</li><li>Healthcare benefits</li><li>Employee financial programs</li><li>Paid time off and sick leave</li><li>Upskilling, reskilling and certification courses</li><li>Unlimited access to the LinkedIn Learning library and 22,000+ courses</li><li>Global career opportunities</li><li>Volunteer and community involvement opportunities</li><li>EPAM Employee Groups</li><li>Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn</li></ul>

Delivery Manager - Mobile Banking (Athens)

We’re looking for a Technical Project Manager to join our Technology &amp; Digital Team and drive the success of our Lotteries, Passives, and VLTs products. In this role, you'll bridge business needs and technical solutions, manage third-party integrations, and coordinate resources to ensure successful project delivery. Your day to day will include:<ul><li>Clarifying and translating business needs into technical specifications (SoW) and business analysis artifacts (e.g., data flows, user stories, workflows)</li><li>Collaborating with Technology stakeholders to define the most suitable solutions, project scope, and plans according to technology standards</li><li>Recommending new features, optimizations, and integrations of existing systems to enhance efficiency</li><li>Identifying and communicating scope/quality risks within the project stream</li><li>Acting as a liaison between Technology, Business, and vendors, facilitating communication and issue resolution</li><li>Reviewing project deliverables, supporting testing cycles, and ensuring compliance with requirements</li><li>Designing and configuring small-scale improvements, reports, and integration points for existing systems or applications</li><li>Monitoring system efficiency, escalating risks, and coordinating maintenance and troubleshooting</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Computer Science or Information Technology or equivalent STEM. MSc in relevant topic is desirable</li><li>6+ years’ experience in business or functional analysis for large scale technology projects in complex business environments</li><li>Experience in Project Management and/or Solution Design is desirable</li><li>Understanding of Lottery/Gaming/Betting/Casinos, Passive/Scratch systems and business concepts would be an advantage</li><li>Hands-on experience in business analysis methodologies and all phases of the software development lifecycle</li><li>Experience in designing application integrations</li><li>CBAP/CCBA or PMI-PBA certifications would be a plus&nbsp;</li><li>Excellent analytical, organizational and time management skills</li><li>Innovative thinking and flexibility/ adaptability to changing requirements and priorities</li><li>Strong communication skills and customer focus</li><li>High achiever and results oriented mentality</li><li>Teamwork and cooperation</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Technical Project Manager (3711)

We are seeking a Manager, Third Party Risk Management, who provides direction for how the organization evaluates and oversees its external vendors. This role maintains the framework that guides third party risk decisions, ensures vendor relationships follow organizational requirements, and supports consistent oversight across all engagements. It keeps the organization focused on understanding vendor risks, applying a structured approach to assessments, and maintaining reliable documentation that supports continuity and compliance.ROLE RESPONSIBILITIES<ul><li>Define and maintain third‑party risk management policies and procedures that outline how vendors are assessed, classified, and monitored.</li><li>Oversee the execution of the TPRM program.</li><li>Review inherent risk evaluations and due‑diligence assessments to confirm that relevant security, privacy, compliance, and operational risks are properly identified and documented.</li><li>Review high‑risk assessments, ensuring findings are well‑articulated, evidence‑based, and aligned with internal standards.</li><li>Lead governance for risk treatment decisions, including remediation plans, compensating controls, and formal risk acceptances/exceptions.</li><li>Ensure vendor records, assessments, contracts, and risk findings are accurate, complete, and maintained in accordance with TPRM expectations and regulatory requirements.</li><li>Coordinate communication with vendors to request clarifications, gather required evidence, and follow up on remediation activities. Prepare clear, concise reporting for leadership that summarizes third‑party risk posture, program performance, key issues, and emerging trends.</li><li>Partner with procurement, legal, security, and business stakeholders to ensure third‑party risks are understood and managed.</li><li>Partner with Legal and Procurement to ensure security and cyber requirements are embedded into contracts.</li><li>Identify opportunities to strengthen the TPRM process through improved workflow design, automation, standardization, and integration with other GRC processes.</li><li>Present on TPRM program to senior and executive leadership to provide actionable insights.</li></ul>BASIC QUALIFICATIONS<ul><li>Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, or a related field.</li><li>5+ years of experience in information security, risk, compliance, information protection, or related disciplines.</li><li>Experience with frameworks and standards such as NIST Cybersecurity Framework or ISO 27001.</li><li>Experience developing and maintaining vendor risk policies, SOPs, and compliance frameworks.</li><li>Ability to manage multiple priorities, work with cross-functional teams, and deliver high-quality outputs.</li><li>Capability to align cybersecurity strategy with business objectives and operational resilience goals.</li><li>Strong leadership, communication, and presentation skills, with the ability to translate complex security concepts into business-focused insights for senior executives.&nbsp;</li><li>Excellent communication and interpersonal skills; ability to influence across levels and functions.</li><li>Demonstrated experience in an agile work environment possessing qualities such as a collaborative mindset, adaptability to change, and a proactive problem-solving approach.</li></ul>PREFERRED QUALIFICATIONS<ul><li>Demonstrated experience working in pharmaceuticals industry and large, complex, or regulated environments.</li><li>Professional certifications such as CISSP, CISM, CRISC, CISA, PMP, or similar. </li><li>Hands‑on experience with TPRM/GRC platforms (e.g., Archer).</li></ul>

Manager, Third Party Risk Management 4956348

As a Network Engineer, you will be placed in the Network Services team of the IT Infrastructure &amp; Operations Division of Alpha Bank, being responsible for the maintenance and support of the network systems and infrastructure. He/She will monitor the performance and availability of the network and will perform capacity planning, while analyzing network trendsThe job holder should be self-motivated, with strong problem-solving, analytical and communication skills. He/She should possess the ability to prioritize, meet deadlines, perform under pressure and work both independently and in a team environment.What you will be doing&nbsp;<ul><li>Configure and manage network equipment.</li><li>Configure and manage network surveillance applications.</li><li>Performe network supervision.</li><li>Draft technical specifications (in collaboration with business representatives, IT application administrators and Project Managers).</li><li>Evaluate vendor solutions.</li><li>Performe maintenance on the systems’ hardware and software as well as on the related infrastructure.</li></ul>&nbsp; What you need to have&nbsp;<ul><li>A Bachelor’s degree in Computer Science, Computer Networking, Engineering, Mathematics or in any other related discipline.</li><li>Excellent knowledge of network communication protocols (IP, TCP, UDP, IPsec).</li><li>Knowledge of routing and switching network protocols (BGP, OSPF, STP, etc.).</li><li>Knowledge of network security processes.</li><li>Knowledge of Wi-Fi networks.</li><li>Up to three (3) years of working experience in the implementation and management of data-voice networks.</li><li>A certification in the corresponding technologies and especially in CISCO equipment (CCNA, CCNP)will be considered an asset.</li><li>Experience with and knowledge of implementations in IP telephony is desirable.</li><li>Experience with Network Load Balancing and Higher-Level Protocols (http, https, etc.) is desirable.</li><li>Experience with the operation of Network Management Systems is desirable.</li><li>Experience with Data Center Networking will be considered an asset.</li><li>Experience in managing video conferencing infrastructure is desirable.</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>

Network Engineer

The Senior Manager, Offensive Security is responsible for leading enterprise offensive security capabilities that proactively identify, validate, and prioritize security weaknesses across the digital environment. Reporting to the Director of Threat &amp; Exposure Management, this role oversees activities such as penetration testing, red and purple team exercises, and adversary simulation to continuously assess the organization’s exposure to real‑world threats. Operating within a highly regulated pharmaceutical environment, the role partners closely with detection, remediation, engineering, and risk teams to translate offensive findings into measurable risk reduction and improved defensive outcomes. &nbsp;ROLE RESPONSIBILITIES<ul><li>Lead the offensive security capability, including strategy, roadmap, and execution of enterprise penetration testing, red teaming, and adversary simulation activities.</li><li>Plan and oversee offensive testing across applications, cloud platforms, networks, and endpoints to identify exploitable weaknesses and control gaps.</li><li>Design and execute threat‑informed testing scenarios aligned to real‑world adversary tactics, techniques, and procedures.</li><li>Partner with Threat Detection, Vulnerability Management, and Remediation teams to validate findings, prioritize exposures, and drive effective risk reduction.</li><li>Partner with Threat Detection team to validate and improve logging, alerting, and response effectiveness.</li><li>Ensure offensive security activities are safely executed, well‑governed, and aligned with legal, regulatory, and operational constraints.</li><li>Lead third‑party penetration testing and red team vendor engagements as needed.</li><li>Develop reporting and metrics that clearly communicate exposure, attack paths, and defensive effectiveness to Cyber Defense leadership.</li><li>Continuously evolve offensive security techniques, tooling, and methodologies to reflect the changing threat landscape.</li><li>Stay current on emerging attacker techniques, tools, and threat actor behaviors relevant to pharma and life sciences.</li></ul>BASIC QUALIFICATIONS<ul><li>Bachelor’s degree in Computer Science, Information Security, Engineering, or a related technical discipline, or equivalent hands‑on experience.</li><li>7+ years of experience in cybersecurity, with significant hands‑on experience in offensive security, penetration testing, or red team operations.</li><li>Strong hands‑on knowledge of:<ul><li>Red team and adversary emulation methodologies (MITRE ATT&amp;CK–aligned)</li><li>Application, cloud, network, and identity penetration testing</li><li>Social engineering and phishing simulations (where appropriate)</li><li>Tooling and frameworks commonly used in offensive security</li></ul></li><li>Solid understanding of modern enterprise environments (cloud, SaaS, hybrid).</li><li>Proven ability to communicate complex technical findings to both technical and executive audiences.</li><li>Experience in leadership and mentoring.</li><li>Experience operating in highly regulated, global environments.</li><li>Demonstrated experience in an agile work environment possessing qualities such as a collaborative mindset, adaptability to change, and a proactive problem-solving approach.</li></ul>PREFERRED QUALIFICATIONS<ul><li>Experience in pharmaceutical, biotech, life sciences, or similarly regulated industries.</li><li>Experience with cloud-native red teaming (AWS, Azure, GCP) and identity-centric attack paths.</li><li>Familiarity with detection engineering, SIEM/SOAR, and threat intelligence workflows.</li><li>Professional certifications such as OSCP, OSEP, CRTO, CISSP, GIAC, or similar offensive security‑focused credentials.</li><li>Strong communication skills, with the ability to clearly articulate technical risk, attack feasibility, and business impact to senior technical and non‑technical stakeholders.</li></ul>

Senior Manager, Offensive Security 4955940

We are searching for a Senior Delivery Manager to lead pre-sales and oversee the delivery of intricate, large-scale programs within the energy sector.This role is focused on driving modernization and digital transformation by implementing both commercial and enterprise software solutions. The ideal candidate will have substantial experience in delivery management, a history of managing multi-stream projects, and the ability to thrive in multi-vendor environments. The preferred location for this position is Athens or nearby areas.Responsibilities<ul><li>Supervise all phases of program delivery, ensuring alignment with strategic objectives, timelines, and financial targets</li><li>Direct pre-sales activities, including solution design, cost estimation, and direct client interaction</li><li>Cultivate and maintain strong relationships with stakeholders at all levels, including executive leadership, to ensure clear communication and alignment</li><li>Manage delivery governance, risk assessment, and escalation processes across multiple programs</li><li>Collaborate with third-party vendors to ensure seamless integration of external solutions</li><li>Lead digital transformation and modernization initiatives within the energy sector</li><li>Maintain high standards for project execution, monitor key performance indicators, and promote continuous improvement</li><li>Mentor and guide delivery teams, fostering a culture of accountability and excellence</li><li>Oversee financial aspects of programs, including budgeting, forecasting, and profit and loss management</li></ul>Requirements<ul><li>At least 10 years of progressive IT experience, with a minimum of 5 years in a senior delivery, program, or architecture leadership role</li><li>Participation in at least 8 major projects or experience launching 2 or more products or significant product features to market</li><li>Demonstrated ability to deliver large-scale, enterprise programs with multiple workstreams, teams of 40+ FTEs, and multi-year timelines</li><li>Proven leadership in complex programs within the energy sector, including Oil &amp; Gas, Renewable Energy, or Utilities</li><li>Strong background in pre-sales activities, including RFP/RFI management, solution development, estimation, and client presentations</li><li>Experience managing large, multi-vendor project environments</li><li>In-depth knowledge of project management methodologies such as PMI, PRINCE2, and Agile frameworks</li><li>Advanced stakeholder management skills, especially with executive-level engagement</li><li>Educational background in mechanical, electrical, or industrial engineering is highly valued</li><li>Fluency in Greek at B2+ level</li><li>Excellent written and spoken English at C1 business level, with strong presentation skills</li></ul>Nice to have<ul><li>Certifications in product management or delivery management</li></ul>We offer/Benefits<ul><li>International projects with top brands</li><li>Work with global teams of highly skilled, diverse peers</li><li>Healthcare benefits</li><li>Employee financial programs</li><li>Paid time off and sick leave</li><li>Upskilling, reskilling and certification courses</li><li>Unlimited access to the LinkedIn Learning library and 22,000+ courses</li><li>Global career opportunities</li><li>Volunteer and community involvement opportunities</li><li>EPAM Employee Groups</li><li>Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn</li></ul>

Senior Delivery Manager

We are looking for a Senior Delivery Manager to take charge of pre-sales and oversee the execution of complex, large-scale programs in the energy sector.This position is dedicated to advancing modernization and digital transformation through the deployment of both commercial and enterprise software solutions. The successful candidate will bring extensive experience in delivery management, a track record of handling multi-stream projects, and the ability to work effectively in multi-vendor environments. The preferred location for this role is Athens or the surrounding region.Responsibilities<ul><li>Manage every stage of program delivery, ensuring projects meet strategic goals, deadlines, and budget requirements</li><li>Lead pre-sales initiatives, including solution planning, cost estimation, and direct engagement with clients</li><li>Build and maintain strong relationships with stakeholders at all levels, including executive leadership, to ensure alignment and effective communication</li><li>Oversee delivery governance, risk management, and escalation procedures across all programs</li><li>Work closely with third-party vendors to guarantee smooth integration of external solutions</li><li>Drive digital transformation and modernization efforts within the energy industry</li><li>Uphold high standards for project delivery, track performance metrics, and encourage ongoing improvement</li><li>Mentor and support delivery teams, promoting a culture of responsibility and high achievement</li><li>Oversee financial management of programs, including budgeting, forecasting, and profit and loss accountability</li></ul>Requirements<ul><li>Minimum 10 years of progressive experience in IT, with at least 5 years in a senior delivery, program, or architecture leadership position</li><li>Involvement in at least 8 major projects or experience launching 2 or more products or significant product features to market</li><li>Proven ability to deliver large-scale, enterprise-level programs with multiple workstreams, teams of 40+ FTEs, and multi-year durations</li><li>Demonstrated leadership in complex programs within the energy sector, such as Oil &amp; Gas, Renewable Energy, or Utilities</li><li>Strong experience in pre-sales activities, including RFP/RFI processes, solution development, estimation, and client presentations</li><li>Background in managing large, multi-vendor project environments</li><li>Deep understanding of project management methodologies, including PMI, PRINCE2, and Agile frameworks</li><li>Advanced skills in stakeholder management, particularly with executive-level stakeholders</li><li>Educational background in mechanical, electrical, or industrial engineering is highly valued</li><li>Proficiency in Greek at B2+ level</li><li>Excellent written and spoken English at C1 business level, with strong presentation skills</li></ul>Nice to have<ul><li>Certifications in product management or delivery management</li></ul>We offer/Benefits<ul><li>International projects with top brands</li><li>Work with global teams of highly skilled, diverse peers</li><li>Healthcare benefits</li><li>Employee financial programs</li><li>Paid time off and sick leave</li><li>Upskilling, reskilling and certification courses</li><li>Unlimited access to the LinkedIn Learning library and 22,000+ courses</li><li>Global career opportunities</li><li>Volunteer and community involvement opportunities</li><li>EPAM Employee Groups</li><li>Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn</li></ul>

As a Data Governance Manager, you will join the Group Data &amp; AI function and play a central role in defining and operationalizing the Group’s enterprise data governance framework. You will be responsible for setting data management principles, ensuring effective metadata and lineage management, partnering with business and technology stakeholders, and safeguarding the quality and integrity of critical operational data across the Group.&nbsp;What you will be doing • &nbsp; &nbsp;Lead the delivery, rollout, and day to day operationalization of the Group Data Governance Framework. • &nbsp; &nbsp;Define and shape the Bank’s enterprise data management and data architecture principles, and monitor their consistent implementation across the Group. • &nbsp; &nbsp;Drive the development, adoption, and continuous improvement of data governance policies, standards, and procedures, in close collaboration with business and technology stakeholders. • &nbsp; &nbsp;Provide technical and methodological assurance for the ongoing implementation of data governance practices across the Bank. • &nbsp; &nbsp;Oversee the analysis of business requirements related to Critical Data Elements (CDEs), ensuring strong traceability between data, business processes, regulatory needs, and enterprise value. • &nbsp; &nbsp;Ensure the identification, documentation, and maintenance of enterprise data assets within business and data glossaries. • &nbsp; &nbsp;Work closely with business and IT teams to implement effective metadata management and data lineage processes across data platforms and tools. • &nbsp; &nbsp;Partner with business areas to define and support Business Data Owners, enabling the consistent identification, ownership, and stewardship of Critical Data Elements. • &nbsp; &nbsp;Build and lead a high performing data governance team, fostering a culture of accountability, collaboration, empowerment, and inclusion. What you need to have •&nbsp; &nbsp; A Bachelor’s degree in Computer Engineering, Statistics, Information Systems, or a related field. •&nbsp; &nbsp; A Master’s degree in Business Administration or a relevant discipline (preferred). • &nbsp; &nbsp;At least 5 years of managerial experience in Data Governance or Data Management, with a strong focus on Critical Data Elements and metadata management. • &nbsp; &nbsp;Solid experience in Data Modeling and Enterprise Data Architecture. • &nbsp; &nbsp;Proven experience with Data Governance platforms such as IBM Knowledge Catalog, Informatica, or Collibra. • &nbsp; &nbsp;Strong understanding of banking data and regulatory environments (preferred). • &nbsp; &nbsp;Excellent leadership, stakeholder management, and communication skills, with the ability to influence across business and technology teams. • &nbsp; &nbsp;Strong analytical and critical thinking skills, with the ability to address complex data challenges, adapt to change, and drive continuous improvement. &nbsp;What we offer &nbsp; It’s all about our people. At Alpha Bank, you will enjoy: &nbsp; • &nbsp; &nbsp;A friendly and collaborative working environment that supports taking initiative and action. • &nbsp; &nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work. • &nbsp; &nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects. • &nbsp; &nbsp;Being part of a large organization with a leading role in the Greek economy and a strong presence in the community. • &nbsp; &nbsp;Flexible working options. • &nbsp; &nbsp;A competitive salary and benefits.

Data Governance Manager

This is an outsourced IT Project Manager (RPA) position within the fintech industry, focused on leading automation and low-code initiatives that support digital transformation projects built on the Microsoft Power Platform. You will plan and coordinate multiple projects, managing scope, timelines, deliverables, risks, and quality while acting as the key liaison between technical teams, business stakeholders, vendors, and senior management. In this role, you will oversee the design, development, deployment, and continuous improvement of solutions using tools such as Power Apps, Power Automate, and Power BI, while also supporting RPA, BI, and business process automation initiatives across business units. You will monitor existing solutions, manage issue resolution, and maintain project and technical documentation. To succeed in this role, you should have experience in IT or technology project environments, exposure to Microsoft ecosystem platforms, awareness of Generative AI capabilities such as Microsoft Copilot, strong communication and stakeholder management skills, and fluency in Greek and English.The key responsibilities of this role will include:<ul><li>Lead and manage the delivery of automation and low-code solutions within the organization</li><li>Plan, coordinate, and monitor multiple projects, including scope definition, task planning, deliverables, timelines, risk management, and quality control</li><li>Act as the main point of contact between developers, solution architects, business analysts, vendors, end users, and C-level stakeholders</li><li>Oversee the design, development, testing, and deployment of Microsoft Power Platform solutions (Power Apps, Power Automate, Power BI)</li><li>Monitor existing Power Platform solutions, manage issue resolution, and drive improvements to enhance performance and usability.</li><li>Prepare project documentation, status reports, and presentations while maintaining technical and functional documentation</li><li>Coordinate the implementation of RPA, BI and business process automation initiatives across business units.</li><li>Maintains a high standard of quality for all deliverables</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>Bachelor’s degree in Computer Science, Engineering, Information Systems, Management Science &amp; Technology, or a related field.</li><li>2–6 years of experience in IT, Information Systems, or technology project environments, preferably with involvement in project coordination or delivery</li><li>Experience or exposure to Microsoft ecosystem solutions such as Microsoft Dynamics 365, Power Apps, Power Automate, Power BI, or other CRM/ERP platforms</li><li>Awareness or practical exposure to Generative AI capabilities within enterprise platforms, such as Microsoft Copilot, AI-powered automation, or AI-assisted analytics, will be considered a strong asset</li><li>Strong communication and stakeholder management skills, with the ability to coordinate multiple projects, teams, and technologies simultaneously</li><li>Experience in process documentation and analysis, including specification of system requirements for business processes</li><li>The candidate must be fluent in English and Greek language – both in writing and speaking</li><li>Problem-solving, organizational and team working skills, proactiveness and 'can do' attitude</li></ul> What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

IT Project Manager (RPA)

Are you looking for an&nbsp;opportunity&nbsp;in&nbsp;Thessaloniki&nbsp;that offers you a&nbsp;hybrid&nbsp;working model? Are you ready to work on&nbsp;large scale projects for industry-leading clients&nbsp;around the world and elevate your&nbsp;career&nbsp;to an&nbsp;international level? If so, check below for more info about this career&nbsp;opportunity! You bring passion, we bring opportunities! #YourOpportunity Deloitte is a worldwide leader in Professional Services with a presence in more than 150 countries and territories. Since 2018, Deloitte has been operating its&nbsp;Competence Center in Thessaloniki with satellites in the cities of Patras, Heraklion, and Ioannina&nbsp;- which are model hubs of expertise, training, and innovation, specializing in cutting-edge exponential technologies, in which graduates and young professionals undergo immersive experiences, continuous learning, gaining practical insights and hands-on training that empower them to navigate the complexities of the digital landscape. Deloitte is an ideal working environment for&nbsp;both young and senior professionals&nbsp;who want to take the next step in their careers, offering them a supportive and international working environment that leverages their expertise and potential. Its corporate culture is based on trust and collaboration and ensures diversity and inclusion so that everyone feels part of a great team. We are currently seeking for experienced &amp; ambitious team players to become part of our dynamic IT team within our&nbsp;Internal&nbsp;Services&nbsp;department in&nbsp;Thessaloniki, working directly with&nbsp;Deloitte Switzerland. #YourRole As a&nbsp;Product Manager, you will: <ul><li>be a strategic leader responsible for defining the vision, strategy, and long-term roadmap for a specific product area.</li><li>focus on a whole area of products ensuring the products within the area aligned with business goals and ITIL/ISO 20000 service management standards.</li><li>serve as the bridge between leadership team, customers, and product teams, driving product success through strategic planning, market validation, and technical oversight.</li><li>maintain deep technical engagement to understand architectural constraints, technical feasibility, and innovation opportunities while driving continuous improvement initiatives across the product area.</li><li>work collaboratively with the PO throughout the full PI/Sprint cycle to ensure proper backlog management, tracking, and prioritization aligned with company needs and strategic objectives.</li></ul> #KeyResponsibilities: <ul><li>Backlog &amp; Prioritization: Define and communicate the product area vision and strategy aligned with business objectives - Develop and maintain PI-level roadmaps with clear milestones and technical dependencies - Plan and manage PI cycles (3-month increments)</li><li>Backlog Tracking &amp; Governance: Establish backlog tracking mechanisms and governance processes - Monitor backlog health, velocity trends, and completion rates - Ensure all backlog items are properly tracked and documented</li><li>Stakeholder Management: Gather and synthesize requirements from diverse stakeholders across the product area</li><li>Continuous Improvement &amp; Service Management: Drive continuous improvement initiatives across the product area aligned with ITIL/ISO 20000 standards - Establish and monitor service level agreements (SLAs) - Review PI retrospectives and implement improvements across product teams.</li><li>Business &amp; Metrics: Budget management, Pricing strategy of the Product stack</li><li>Product Discovery &amp; Validation: Conduct user interviews and market research to validate product area assumptions - Define success metrics and establish analytics frameworks for the product area.</li><li>Team Collaboration &amp; Governance: Facilitate PI planning sessions to align teams on strategic objectives - Participate in PI reviews and retrospectives to drive continuous improvement</li></ul> #RequiredSkills <ul><li>Bachelor’s degree in Computer Science, Engineering, Business, or related field</li><li>5+ years of&nbsp;product management or product strategy experience</li><li>2+ years of&nbsp;hands-on technical experience&nbsp;(software development, architecture, or technical product management)</li><li>Proven&nbsp;track record of defining and executing successful product strategies&nbsp;at PI level (vision, market analysis, etc)</li><li>Strong understanding of&nbsp;SAFe or Agile frameworks&nbsp;and ceremonies, SDLC, technical architecture</li><li>Excellent&nbsp;communication&nbsp;and&nbsp;presentation&nbsp;skills,&nbsp;stakeholder&nbsp;management, influence without authority, cross-team coordination</li><li>Excellent written and verbal communication skills in&nbsp;English language</li><li>Ability to engage in technical discussions and understand architectural constraints</li><li>Experience&nbsp;managing multiple product teams&nbsp;or a product portfolio</li><li>Demonstrated experience&nbsp;driving continuous improvement initiatives, conflict resolution etc</li><li>Strong backlog management&nbsp;and prioritization experience, metrics analysis, health monitoring, documentation, governance</li><li>Business Acumen: Pricing strategy, KPI definition</li><li>Quick decision-making, prioritization, trade-off analysis, technical trade-off evaluation</li><li>Knowledge of&nbsp;ITIL/ISO 20000 service management frameworks</li></ul> #PreferredSkills <ul><li>PRINCE2 Practitioner or alike</li><li>PRINCE2 Agile Practitioner or alike</li><li>ITIL Foundation certification</li></ul> #WhatWeOffer At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits: <ul><li>Modern hybrid workplace, characterized by flexibility and Smart Working</li><li>Empowered well-being: We provide multiple program offerings to support your well-being needs (flexible working arrangements, extra days of leave, parental allowances)</li><li>Engagement within international large-scale teams and projects, with opportunities to travel for training or client purposes.</li><li>Constant opportunities for learning with unlimited access to internal and external learning platforms and sponsored certificates aligned with business needs and technology trends</li><li>Challenging and innovating environment where personal development and growth are encouraged, always with transparency and trust</li><li>Diverse culture and active communities that enable you to bring yourself to work</li><li>Team Building and Corporate Social Responsibility Activities</li><li>A buddy to support you with your onboarding</li><li>Extra days of annual leave</li><li>Private medical health insurance plan</li><li>Ticket restaurant card</li><li>Exclusive Discounts to several retail providers, restaurants and others</li><li>Mobile phone</li><li>Fresh fruits and unlimited coffee everyday at our offices</li></ul> Please note that all well-being benefits mentioned above are subject to annual review. About Deloitte #OurServices Deloitte offers integrated services that include Audit &amp; Assurance, Technology &amp; Transformation, Strategy Risk &amp; Transactions Advisory, Tax and Legal. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world. We deliver outstanding impact on the reputation and success of our clients, in Italy and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within. #OurPurpose We are led by a purpose, to make an impact that matters with clients, people and society. This purpose defines who we are and what we stand for. It's not about being the biggest. It’s about being the first choice for the largest and most influential clients, and the first choice for the best talent. #OurValues At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism. We value difference, with respect at the heart of our inclusive culture. #OurTalentExperience From day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the center of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day. Sounds like the sort of role for you? Apply now. Location: Thessaloniki This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants. Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki,&nbsp;PAEGA Building, Land Port Zone of the Port of Thessaloniki, 54626 Thessaloniki, Greece, are all companies of the Deloitte Central Mediterranean S.r.l. (“DCM”) geography. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Santa Sofia no.28, 20122, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see&nbsp;www.deloitte.com/&nbsp;about to learn more. DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see&nbsp;www.deloitte.com/about&nbsp;to learn more about our global network of member firms. Deloitte is a leading global provider of audit and assurance, consulting, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 470,000 people make an impact that matters at&nbsp;www.deloitte.com. This communication contains general information only, and Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, is not, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte organization shall be responsible for any loss whatsoever sustained by any person who relies on this communication. Deloitte organization refers to Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities collectively. © 2026 For more information contact Deloitte Central Mediterranean.

Product Manager @ Thessaloniki

We are looking for an Information Security Engineer with a strong passion for security-at-scale to join our growing team.The Information Security Engineer will play a key role in ensuring our services, applications, systems, and websites are protected to the highest security standards. A core responsibility of this role is the administration of Web Application Firewall (WAF) and Bot Management systems. Additional responsibilities include system hardening, patching, and supporting the organization’s overall security posture.&nbsp;You will be working in a challenging, dynamic, and inspiring environment alongside talented colleagues and state-of-the-art technologies.<h2>The main responsibilities of the position include:</h2><ul><li></li></ul><ul><li>Administer and manage WAF and Bot Management systems</li><li>Perform system hardening and ensure secure data handling during transmission, storage, and processing</li><li>Implement and manage access controls, including Privileged Access Management (PAM) solutions, to ensure secure and compliant access to critical systems</li><li>Review and enforce application control policies, ensuring only authorized software is executed and that software usage complies with organizational security standards</li><li>Review security violations and recommend procedures to prevent recurrence</li><li>Provide support to end users on security-related issues</li><li>Participate in incident management</li></ul><h2>Main requirements:</h2><ul><li></li></ul><ul><li>BSc/MSc in information security or a related field</li><li>Minimum 3 years of experience in Information Security, with at least 1 year of hands-on experience with Akamai security products</li><li>Practical experience with Akamai WAF, BMP, and other related tools</li><li>Strong security expertise in Windows, Linux, virtualization environments and databases</li><li>Familiarity with access control mechanisms, such as Privileged Access Management (PAM)</li><li>Experience in implementing and managing application control policies and reviewing software execution to ensure compliance with organizational security standards</li><li>Solid understanding of networking and communication protocols (e.g., TCP/IP, UDP, SSL/TLS, HTTP, HTTPS)</li><li>Strong analytical and problem-solving skills</li><li>Excellent communication and collaboration abilities</li><li>Ability to quickly learn new technologies and adapt to evolving security challenges</li></ul><h2>The following will be considered an advantage:</h2><ul><li></li></ul><ul><li>Akamai certifications or completed courses</li><li>Experience with AWS Cloud Security</li></ul><h2>Benefit from:</h2><ul><li></li></ul><ul><li>Attractive remuneration package</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul><h2>The Hiring Experience: What Awaits You</h2><ul><li></li></ul><ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Show Your Skills – Online Technical Challenge</li><li>Final Connection – Final Interview</li></ul>All applications will be treated with strict confidentiality!

Information Security Engineer

Are you ready to take ownership of cybersecurity in a complex, international environment? We are seeking a Cyber Security Officer to lead security initiatives, manage incidents, and strengthen the cyber resilience across the organization. If you are passionate about cybersecurity, compliance, and incident response, and you want to grow your career within an international organization, then we are waiting for your application for this “Cyber Security Officer” role!Department:ITProject Location(s):Thessaloniki - HybridEducation:BSc / MSc Computer Science, Engineering, MIS, Business with Technology ManagementYou are responsible for<ul><li>Enforce cybersecurity policies and standards across operations</li><li>Ensure compliance with global standards and frameworks (e.g. GDPR, cyber insurance requirements, industry best practices)</li><li>Lead incident response, threat mitigation, and vulnerability management programs</li><li>Conduct cybersecurity risk assessments, penetration testing and security reviews</li><li>Coordinate with Corporate IT, Legal, and external vendors during security incidents</li><li>Lead security awareness training and monitor compliance</li><li>Report on cybersecurity posture and risks to executive leadership</li><li>Oversee cybersecurity tools and platforms such as firewalls, antimalware, and email protection systems</li><li>Manage and coordinate external cybersecurity service providers and partners</li><li>Lead security awareness programs and monitor organizational compliance</li><li>Track, document and report incident details, actions, and risks</li><li>Prepare cybersecurity risk and posture reports for executive leadership</li><li>Support coordination and communication during incident response activities</li></ul>Your Education &amp; Qualifications are<ul><li>BSc / MSc in Computer Science, Engineering, MIS, Business with Technology Management or related field</li><li>Certified Information Systems Security Professional (CISSP)</li><li>Project management certification is desirable</li><li>Min 2-3 years work experience and some supervisory experience, or cybersecurity or related IT fields (computer, network and telecommunications systems), in the management of complex technology projects and related teams</li><li>Hands-on experience in IT hardware and software deployment, configuration, commissioning, administration and management</li></ul>You are a professional with<ul><li>Good organizational skills</li><li>Excellent analytical, problem solving and prioritization skills</li><li>Great IT skills and in depth knowledge combined with a good understanding of business concepts, principles and operations</li><li>Understanding of complex information and requirements</li><li>Effective verbal, presentation, listening and written communications skills</li><li>Ability to explain complex systems in simple terms</li><li>Proven ability to work under pressure and meet tight deadlines</li></ul>The company offers<ul><li>Highly competitive fixed salary</li><li>Extra Benefits according to Compensation and Benefits company’s plan</li><li>International, collaborative, and friendly working environment</li><li>Career development and growth opportunities within a global industry leader</li></ul>

Cyber Security Officer

We are&nbsp;seeking&nbsp;an empathetic and inspiring leader to guide our talented software development team. In this role, you will&nbsp;be responsible for&nbsp;fostering a collaborative and supportive environment where team members can thrive both personally and professionally. Your primary focus will be on your people: mentoring and developing them, removing roadblocks, and steering the team’s technical direction in alignment with the company’s strategic&nbsp;objectives<ul><li>Lead two agile full-stack teams focused on building core platform services that power all TeamViewer products, and take full ownership of delivering on the product roadmap&nbsp;</li><li>Ensure high code quality and overall team performance, holding responsibility for technical excellence and delivery&nbsp;</li><li>Leverage your solid technical background to inspire, guide, and mentor the teams, ensuring their solutions are scalable, reusable, and easy to integrate by other teams&nbsp;</li><li>Promote an agile mindset and support the team in delivering software that meets the highest standards in stability, performance, and security&nbsp;</li><li>Foster a culture of open communication and continuous feedback within the teams&nbsp;</li><li>Support the personal and professional growth of team members, helping them reach their full potential&nbsp;</li></ul>Requirements<ul><li>University degree in Computer Science, Information Technology, or a related field&nbsp;</li><li>Minimum of 2 years in a leadership position within an agile software development environment&nbsp;</li><li>At least 5 years of hands-on development experience with Java, React,&nbsp;C++,  or&nbsp;Kotlin&nbsp;</li><li>Strong understanding of clean code principles, object-oriented design patterns, scalable distributed systems, security, and network communication&nbsp;</li><li>Analytical and structured working style with a collaborative and team-oriented mindset&nbsp;</li><li>Passion for continuous learning and a proactive attitude toward new challenges&nbsp;</li><li>Fluency in English is&nbsp;required;&nbsp;additional&nbsp;languages such as German are a plus</li></ul>What we offer<ul><li>Onsite Onboarding in our HQ office for an optimal start</li><li>Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews</li><li>Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer</li><li>Public transport friendly offices</li><li>Option to lease an e-bike (Germany only)</li><li>Special terms for local gyms</li><li>Access to Corporate Benefits platform&nbsp;with many discounts</li><li>Regular Team events and company-wide celebrations</li><li>Open door policy, no dress code rules, frequent all Hands and Leadership Lunches</li><li>Hybrid and Flexible work time with up to 50% home office</li><li>Work From Abroad Program allowing up to 40 days of work outside your contracting country</li><li>We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!</li></ul>

Team Manager, Software Development (all genders)

As a Digital Business Analyst, you will be a key player in our product development process, bridging the gap between business needs and technical solutions. You will work day-to-day with cross-functional Product Development Teams, their Product Owners and the hosting Organization. You will bring your experience, fresh ideas and creative thinking to help the team create amazing digital products (mobile &amp; web). You will focus on creating Business Value, amazing User Experience and exceptional Product Quality.Responsibilities:<ul><li>Work with Product Owners, end users and business stakeholders to define and refine the requirements for new functionalities and services</li><li>Document business requirements and interpret them to functional requirements</li><li>Work with the technical delivery teams to explain the functional requirements, understand technical difficulties and gaps and refine the proposed solution to compromise between business value and technical feasibility</li><li>Planning and executing business activities related to the software development lifecycle for various digital channels (Web &amp; Mobile)</li><li>Establish and maintain clear communication channels with relevant teams and stakeholders to ensure timely identification, monitoring, and resolution of project dependencies</li><li>Design, execute, and document standardized test scenarios and use cases, adhering to industry best practices, and create detailed technical support documentation</li><li>Actively contribute to the growth and development of the Product community by sharing expertise, fostering collaboration, and introducing innovative ideas and initiatives</li></ul>QualificationWHO WE´RE LOOKING FOR?<ul><li>BSc Degree in Management, Finance, Computer Science, Technology or Engineering</li><li>2 - 5 years of experience as a Business Analyst, Product Owner or Product Manager</li><li>Demonstrates a high degree of digital fluency and an enthusiasm for contributing to the development of cutting-edge digital products that prioritize user experience and functionality</li><li>Proven track record in conceptualizing, designing, and delivering successful digital products or services across mobile and web platforms, showcasing a deep understanding of user needs and market trends</li><li>Prior experience in the banking or financial services sector, particularly in the development or management of digital products, will be considered a distinct advantage</li><li>Demonstrated ability to thrive in fast-paced, Agile development environments, showcasing adaptability, collaboration, and a commitment to iterative improvement and delivering value to customers in a timely manner</li><li>Possesses a meticulous approach to quality assurance, with a demonstrated ability to develop and execute comprehensive testing strategies to ensure the delivery of robust, reliable, and user-friendly digital products</li><li>Eagerness to deliver high quality outcomes for complex problems under strict deadlines.</li><li>Excellent written and oral communication skills with ability to clearly communicate ideas and results in Greek and English</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Digital Business Analyst

We are currently seeking Senior professionals with good analytical skills and a well-rounded personality to become part of our dynamic Cyber team. You will build your knowledge and experience working in a team of diverse and talented professionals who enjoy&nbsp;designing and implementing innovative cybersecurity and data protection strategies,&nbsp;for market leading clients in diverse industries (e.g., Financial Services, Energy, Telecommunications Media &amp; Technology, Life Sciences &amp; Healthcare etc.).<ul><li>You want to be involved in the&nbsp;definition of&nbsp;new and cutting-edge solutions&nbsp;to address cybersecurity challenges for the most relevant and prestigious clients across industry verticals.</li><li>You want to work with&nbsp;inspiring, ambitious, and supportive people&nbsp;with diverse geographical and academic backgrounds and extensive skills.</li><li>You are a&nbsp;cyber enthusiast and visionary&nbsp;and you think that it will shape our future.</li><li>You get excitement in&nbsp;managing clients shifting priorities&nbsp;and accomplish tasks in a&nbsp;challenging, fast-paced&nbsp;environment.</li><li>You like to&nbsp;nurture people&nbsp;and&nbsp;share your knowledge&nbsp;with others.</li></ul>&nbsp;Deloitte’s Cyber professionals help organizations focus on enterprise-level cyber risks through a strategic approach. Our services help clients reimagine cyber risk to uncover strategic opportunities aligned with their business priorities — to gain competitive advantage and become more trustworthy, resilient, and secure. We help clients conduct cyber assessments and benchmarking that set a foundation for training and reporting across the organization. And we help them identify potential insider threats and design programs to&nbsp;thwart it. Then we turn the lens toward helping clients modernize their core and traditional/ cloud infrastructures with next-generation security controls that help manage cyber risks and exposure.You will thrive in a global environment, developing and managing innovative strategic initiatives for customers and collaborating with colleagues belonging to different geographies and backgrounds.&nbsp;#YourRole<ul><li>Manage cybersecurity activities within wider projects, identifying, evaluating, and designing best-in-class security services from security operational, architectural, and engineering perspectives, demonstrating operational excellence, vision, and strategic thinking.</li><li>Responsible for service management of the team including overall use of resources and initiation of corrective action where required for the SOC team.</li><li>Responsible for the SOC team’s success in security incident monitoring, identification, assessment, quantification, reporting, communication, and mitigation efforts.</li><li>Participate in incident response (IR) efforts; detect, identify, respond, contain, and remediate information security incidents.</li><li>Provide tactical support as needed for major incidents impacting clients.</li><li>Ensure compliance to Service Level Agreements (SLAs), process adherence and process improvement to achieve operational objectives.</li><li>Coordination and collaboration with Deloitte’s EMEA Cyber Security Centre to support service delivery.</li><li>Execute complex project activities, coach and support less experienced team members, and coordinate part of the team while supporting your more senior colleagues in managing client relations and expectations to achieve common goals aligned with business objectives.</li><li>Manage own work against the project plan to ensure a superior client experience.</li><li>Engage with internal and external stakeholders to strengthen business relations and create business opportunities.</li><li>Receive training and attain certifications in the use of cutting-edge cybersecurity products and various cybersecurity topics.</li></ul>&nbsp;&nbsp;#WinningRequirements<ul><li>Bachelor and/or Master’s degree in Information Technology, Computer Science, Cyber Security or equivalent.</li><li>5 - 7 years of experience in a SOC (leading) position (e.g., SOC Manager, SOC team leader, Incident Respond leader, Security Architect, etc.), preferably in an MSSP or consulting company.</li><li>Working experience in security technologies such as: Security information and event management (SIEM), IDS/IPS, Data Loss Prevention (DLP), Proxy, Web Application Firewall (WAF), Endpoint detection and response (EDR), Anti-Virus, Sandboxing, network- and host- based firewalls, Threat Intelligence, Penetration Testing, etc.</li><li>Extensive knowledge of Advanced Persistent Threats (APT) tactics, techniques, and procedures.</li><li>Understanding of possible attack activities such as network probing/ scanning, DDOS, malicious code activity, etc.</li><li>Technical expertise in incident response planning, handling and management.</li><li>Relevant professional certifications, such as CISSP, CISM, GIAC certification, and MS Certification, will be considered a plus.</li><li>Demonstrate leadership and communication skills.</li><li>Proven ability to translate complex information sets into specific recommendations that can be actioned by customers to enhance their security posture.</li><li>Be an&nbsp;independent and collaborative&nbsp;person who cooperates in one or more project teams to deliver high-quality results.</li><li>Possess&nbsp;interpersonal skills&nbsp;and the ability to develop&nbsp;effective and lasting relationships&nbsp;with clients and colleagues.</li><li>Fluent knowledge of the English language.</li><li>Military obligations fulfilled where applicable.</li></ul>&nbsp;#ChooseDeloitteif:&nbsp;<ul><li>You want to work with inspiring, ambitious, and supportive people with diverse geographical and academic backgrounds and extensive skills.</li><li>You get excitement in managing clients shifting priorities and accomplish tasks in a challenging, fast-paced environment.</li><li>You like to nurture people and share your knowledge with others.</li></ul>&nbsp;#AboutDeloitte&nbsp;Our servicesDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.&nbsp;Our PurposeOur purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.&nbsp;Our valuesAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements.&nbsp;Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged, and feel a sense of purpose and meaning in what they do each day.&nbsp;Sounds like the sort of role for you? Apply now.&nbsp;This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. (“DCM”) countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see www.deloitte.com/ about to learn more.DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500ℜg; companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com.This communication contains general information only, and Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, is not, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte organization shall be responsible for any loss whatsoever sustained by any person who relies on this communication. Deloitte organization refers to Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities collectively.© 2024&nbsp;For more information contact Deloitte Central Mediterranean.

Cyber Security SOC Manager

Are you looking for an&nbsp;opportunity&nbsp;in&nbsp;Thessaloniki&nbsp;that offers you a&nbsp;hybrid working model? Are you ready to work on&nbsp;large&nbsp;scale projects for industry-leading&nbsp;clients&nbsp;around the world and elevate your&nbsp;career&nbsp;to an&nbsp;international level? If so, check below for more info about this career&nbsp;opportunity! You bring passion, we bring opportunities! #YourOpportunity Deloitte is a worldwide leader in Professional Services with a presence in more than 150 countries and territories. Since 2018, Deloitte has been operating its&nbsp;Competence Center in Thessaloniki with satellites in the cities of Patras, Heraklion, and Ioannina&nbsp;- which are model hubs of expertise, training, and innovation, specializing in cutting-edge exponential technologies, in which graduates and young professionals undergo immersive experiences, continuous learning, gaining practical insights and hands-on training that empower them to navigate the complexities of the digital landscape. Deloitte is an ideal working environment for&nbsp;both young and senior professionals&nbsp;who want to take the next step in their careers, offering them a supportive and international working environment that leverages their expertise and potential. Its corporate culture is based on trust and collaboration and ensures diversity and inclusion so that everyone feels part of a great team. We are currently seeking for experienced &amp; ambitious team players to become part of our dynamic IT team within our&nbsp;Internal Services&nbsp;department in&nbsp;Thessaloniki, working directly&nbsp;with Deloitte Switzerland. #YourRole As a&nbsp;Product Owner, you will: <ul><li>translate product strategy into actionable work items, managing the product backlog at sprint level, and ensuring the team delivers high-quality features.</li><li>focus on sprint execution (2-week cycles), issue resolution, change request management, and operational excellence for multiple products.</li><li>serve as the primary interface between the teams, customers, and product leadership, ensuring continuous delivery of value while maintaining system reliability and compliance with ITIL/ISO 20000 service management standards.</li><li>maintain strong technical engagement to understand implementation details, technical constraints, and quality standards while driving continuous improvement at the sprint and operational levels.</li><li>work collaboratively with the PM throughout the full PI/Sprint cycle to ensure proper backlog management, tracking, and prioritization aligned with company needs and strategic objectives.</li></ul> #KeyResponsibilities <ul><li>Backlog &amp; Prioritization:&nbsp;Define and maintain the product backlog with clear, prioritized items aligned with product strategy - Write features and detailed acceptance criteria that enable to deliver quality work.</li><li>Stakeholder Management:&nbsp;Prioritize features for sprint cycles based on business value, technical dependencies, and customer impact (shared with PM) - Manage technical debt prioritization to balance feature delivery.</li><li>Continuous Improvement &amp; Service Management:&nbsp;Drive continuous improvement initiatives at sprint and operational levels aligned with ITIL/ISO 20000 standards - Identify and implement process improvements based on sprint retrospectives and incident reviews.</li><li>Incident &amp; Problem Management:&nbsp;Lead incident response activities and coordinate resolution efforts - Assess severity and prioritize incidents based on business impact - Conduct root cause analysis (RCA) on critical incidents to prevent recurrence</li><li>Operational Excellence &amp; Service Management:&nbsp;Monitor system performance and uptime to ensure product reliability - Manage production environment to ensure stability and performance.</li><li>Release &amp; Deployment Management:&nbsp;Plan and coordinate releases to ensure smooth deployment and quality assurance.</li><li>Team Collaboration &amp; Governance:&nbsp;Run the daily standups to provide clarity, remove blockers, and track progress - Participate in sprint planning to align team capacity with product priorities and technical constraints</li><li>Custom:&nbsp;Product specifications are documented and maintained</li></ul> #RequiredSkills <ul><li>Bachelor’s degree in&nbsp;Computer Science, Engineering, Business, or related&nbsp;field</li><li>3+ years of&nbsp;product ownership, product management, or Agile delivery experience</li><li>2+ years of&nbsp;hands-on technical experience&nbsp;(software development, QA, technical support, or technical product management)</li><li>Proven experience managing&nbsp;product backlogs and prioritizing features at sprint level&nbsp;(Backlog tracking, metrics analysis, health monitoring, documentation, governance)</li><li>Strong understanding of&nbsp;SAFe or Agile frameworks&nbsp;and ceremonies</li><li>Experience with&nbsp;incident management and operational support</li><li>Excellent written and verbal communication skills in&nbsp;English language</li><li>Strong problem-solving and decision-making capabilities (Quick decision-making, prioritization, trade-off analysis, technical trade-off evaluation)</li><li>Knowledge of&nbsp;ITIL/ISO 20000&nbsp;service management frameworks</li><li>Leadership/Customer Focus:&nbsp;Customer issue resolution, feedback management, customer advocacy, usability assessment</li><li>Technical Acumen:&nbsp;Understanding of software architecture, scalability, technical debt, API design, system integration - Deep and broad knowledge in the field of M365 and all related products.</li><li>Collaboration:&nbsp;Agile ceremonies, team communication, stakeholder engagement, facilitation, technical discussions</li><li>Issue &amp; Change Management:&nbsp;ITIL change management, issue tracking, impact assessment, risk evaluation</li></ul> #PreferredSkills <ul><li>PRINCE2 Practitioner or alike</li><li>PRINCE2 Agile Practitioner or alike</li></ul> #WhatWeOffer At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits: <ul><li>Modern hybrid workplace, characterized by flexibility and Smart Working</li><li>Empowered well-being: We provide multiple program offerings to support your well-being needs (flexible working arrangements, extra days of leave, parental allowances)</li><li>Engagement within international large-scale teams and projects, with opportunities to travel for training or client purposes.</li><li>Constant opportunities for learning with unlimited access to internal and external learning platforms and sponsored certificates aligned with business needs and technology trends</li><li>Challenging and innovating environment where personal development and growth are encouraged, always with transparency and trust</li><li>Diverse culture and active communities that enable you to bring yourself to work</li><li>Team Building and Corporate Social Responsibility Activities</li><li>A buddy to support you with your onboarding</li><li>Extra days of annual leave</li><li>Private medical health insurance plan</li><li>Ticket restaurant card</li><li>Exclusive Discounts to several retail providers, restaurants and others</li><li>Mobile phone</li><li>Fresh fruits and unlimited coffee everyday at our offices</li></ul> Please note that all well-being benefits mentioned above are subject to annual review. About Deloitte #OurServices Deloitte offers integrated services that include Audit &amp; Assurance, Technology &amp; Transformation, Strategy Risk &amp; Transactions Advisory, Tax and Legal. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world. We deliver outstanding impact on the reputation and success of our clients, in Italy and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within. #OurPurpose We are led by a purpose, to make an impact that matters with clients, people and society. This purpose defines who we are and what we stand for. It's not about being the biggest. It’s about being the first choice for the largest and most influential clients, and the first choice for the best talent. #OurValues At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism. We value difference, with respect at the heart of our inclusive culture. #OurTalentExperience From day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the center of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day. Sounds like the sort of role for you? Apply now. Location: Thessaloniki This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants. Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki,&nbsp;PAEGA Building, Land Port Zone of the Port of Thessaloniki, 54626 Thessaloniki, Greece, are all companies of the Deloitte Central Mediterranean S.r.l. (“DCM”) geography. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Santa Sofia no.28, 20122, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see&nbsp;www.deloitte.com/&nbsp;about to learn more. DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see&nbsp;www.deloitte.com/about&nbsp;to learn more about our global network of member firms. Deloitte is a leading global provider of audit and assurance, consulting, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 470,000 people make an impact that matters at&nbsp;www.deloitte.com. This communication contains general information only, and Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, is not, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte organization shall be responsible for any loss whatsoever sustained by any person who relies on this communication. Deloitte organization refers to Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities collectively. © 2026 For more information contact Deloitte Central Mediterranean.

Product Owner @ Thessaloniki

The&nbsp;Senior Manager, Cloud Operations&nbsp;is responsible for leading day‑to‑day cloud platform operations to ensure&nbsp;availability, reliability, security, and cost efficiency&nbsp;across Pfizer’s enterprise cloud environments. This role executes the operational strategy defined by the Director of Cloud Operations and translates it into&nbsp;scalable, repeatable, and automation‑first operational practices.The Senior Manager leads operational teams responsible for&nbsp;incident management, service reliability, operational automation, and platform governance, while partnering closely with Cloud Engineering, Security, and Application teams to ensure cloud platforms operate safely and efficiently at scale.&nbsp;Key ResponsibilitiesCloud Operations &amp; Reliability<ul><li>Own the&nbsp;operational health&nbsp;of assigned cloud platforms and services across AWS, Azure, and GCP, including availability, performance, and recoverability</li><li>Lead&nbsp;24x7 operational support models, including on‑call rotations, incident response, and post‑incident reviews</li><li>Execute&nbsp;SRE‑inspired practices, including SLIs, SLOs, error budgets, and operational KPIs</li><li>Act as the&nbsp;primary escalation point&nbsp;for major incidents within scope, ensuring timely resolution and stakeholder communication&nbsp;</li></ul>Operational Governance &amp; Automation<ul><li>Drive&nbsp;automation‑first cloud operations, leveraging Infrastructure as Code, configuration management, and self‑healing patterns</li><li>Ensure operational&nbsp;runbooks, standards, and procedures&nbsp;are created, maintained, and consistently followed</li><li>Partner with Cloud Engineering to ensure&nbsp;operability, supportability, and resilience are embedded by design</li><li>Continuously improve operational maturity through&nbsp;process optimization and tooling enhancements</li></ul>Security, Compliance &amp; Risk<ul><li>Ensure cloud operations comply with&nbsp;security, regulatory, and audit requirements</li><li>Partner with Cybersecurity and Risk teams to&nbsp;remediate vulnerabilities and operational findings</li><li>Oversee patching, vulnerability remediation, and platform hardening activities for owned environments</li><li>Support audits and inspections by providing&nbsp;operational evidence and controls&nbsp;</li></ul>Financial &amp; Capacity Management<ul><li>Execute cloud&nbsp;cost governance (FinOps)&nbsp;practices, including usage monitoring, optimization initiatives, and budget adherence</li><li>Support&nbsp;capacity planning and demand forecasting&nbsp;for platforms and services</li><li>Provide regular reporting on&nbsp;cost efficiency, utilization, and optimization outcomes&nbsp;to leadership</li></ul>People Leadership<ul><li>Lead, coach, and develop&nbsp;Cloud Operations Managers and senior individual contributors</li><li>Build a culture of&nbsp;operational excellence, accountability, and continuous improvement</li><li>Support talent development, performance management, and succession planning within Cloud Operations</li><li>Foster strong collaboration across global and regional teams</li></ul>Basic Qualifications<ul><li>Bachelor’s Degree in Computer Science, Information Technology, Engineering, or equivalent experience</li><li>7+ years&nbsp;of experience in cloud infrastructure or operations roles</li><li>1-3+ years&nbsp;of experience leading operational teams in a complex, enterprise environment</li><li>Strong experience operating&nbsp;multi‑cloud platforms&nbsp;(AWS, Azure, GCP) at scale</li><li>Proven background in&nbsp;incident management, reliability engineering, and operational governance</li><li>Experience working in&nbsp;regulated environments&nbsp;(e.g., GxP, SOX, or similar)&nbsp;</li></ul>Preferred Qualifications<ul><li>Experience implementing&nbsp;SRE or ITSM modern operating models</li><li>Hands‑on experience with&nbsp;Infrastructure as Code&nbsp;and automation tooling</li><li>Familiarity with&nbsp;FinOps frameworks&nbsp;and cloud cost optimization practices</li><li>Strong communication skills with the ability to influence across technical and non‑technical stakeholders</li><li>Experience operating in&nbsp;global, matrixed organizations</li></ul>Role Scope &amp; Leveling Clarification<ul><li>This role is&nbsp;one level below Director of Cloud Operations</li><li>Focus is on&nbsp;execution and operational leadership, not enterprise‑wide strategy ownership</li><li>Owns&nbsp;platform and service execution, while strategy, funding, and global direction remain with the Director</li><li>Guides contractor managers and senior ICs, rather than directors or multiple operational pillars</li></ul>

Cloud Operations Lead 4955993

We are seeking a Store Operations Business Analyst who will play a key role in bridging the gap between Store Operations, Franchise business stakeholders, and technology delivery teams. This individual will leverage Agile methodologies to elicit, refine, and manage business requirements for store technology solutions, ensuring that products align with operational needs and business goals. Working closely with Product Managers, engineers, and operations leaders, you will drive process efficiencies and enhance performance within a dynamic retail distribution network.Office location: Northeastern suburb of AthensOn-site presence: 3 days per weekResponsibilities<ul><li>Act as the primary liaison between Store Operations and product/technology teams</li><li>Facilitate discovery sessions such as requirement workshops with stakeholders</li><li>Elicit, analyze, and document business requirements for store operations and technology platforms</li><li>Define clear problem statements, desired outcomes, and acceptance criteria in collaboration with stakeholders</li><li>Support technology solutions, including Store Backoffice, Electronic Shelf Labels, SAP for stores, and tailored applications</li><li>Identify and propose process and system optimizations to enhance throughput, accuracy, and service levels</li><li>Assess the operational impacts of new features and assist in change management initiatives</li><li>Develop test scenarios, validate outcomes, and coordinate defect resolution during User Acceptance Testing (UAT)</li><li>Ensure solutions align with functional and non-functional business requirements</li><li>Manage requirements, user stories, defects, and backlog prioritization using Jira</li><li>Document business processes, functional requirements, and decisions in Confluence</li><li>Maintain clear, traceable documentation that supports transparency and cross-team alignment</li><li>Communicate project statuses, risks, dependencies, and trade-offs effectively to stakeholders</li></ul>Requirements<ul><li>Bachelor’s degree in Business, Information Systems, or a related field</li><li>2+ years of experience as a Business Analyst or Product Analyst</li><li>Skills in BA stakeholder management, elicitation of information, and BA artifacts documentation</li><li>Proficiency in using Atlassian tools, particularly Jira and Confluence</li><li>Solid understanding of the software development life cycle (SDLC) and Agile methodologies</li><li>Proven ability to translate business requirements into Agile product documentation</li><li>Strong interpersonal and communication skills for effective cross-functional collaboration</li><li>Excellent command of written and spoken English (B2+ level)</li><li>Working proficiency in Greek</li></ul>Nice to have<ul><li>SAP Retail experience</li><li>Ability to operate effectively in a fast-paced, iterative product development environment</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Store Operations Business Analyst

As an Application Specialist within the IT Core Banking Services Division, you will be responsible for supporting and maintaining Alpha Bank’s core back-office payments systems, contributing across the software development lifecycle and ensuring the effective delivery of payment-related services and solutions.What you will be doing<ul><li>Address Demand and Incident Management backlog related to Credit Transfers and Payments.</li><li>Support data extraction requests and ad hoc reporting requirements related to internal and external regulatory needs.</li><li>Analyze business and functional requirements and translate them into technical specifications.</li><li>Contribute to all phases of application testing, including Unit, Integration, UAT, Regression and Stress Testing.</li><li>Participate in Release Management activities.</li><li>Cooperate with internal and external stakeholders (e.g. DIAS ACH, Bank of Greece and Public Sector entities) on projects related to the payments area.</li><li>Participate in technical project teams, contributing to effort and budget estimations, collaborating with Project Managers and supporting the delivery of agreed domain objectives.</li></ul>What you need to have<ul><li>A Bachelor's Degree in Computer Science or a related field, along with excellent verbal and written communication skills in Greek and English.</li><li>1–4 years of relevant experience in software development and collaboration with software development teams.</li><li>Hands-on experience with VB.NET (.NET Framework, Visual Studio), COM+/WCF Services, Windows OS environments and the design and delivery of web services/APIs (e.g. RESTful, WCF, WebAPI).</li><li>Experience with Microsoft SQL Database, database design, optimized SQL queries and XML/XSD.</li><li>Familiarity with Azure DevOps, CI/CD practices, SOA architecture, Microservices and API design patterns.</li><li>Knowledge of Banking Payment Products and Services, including SWIFT Standards and Messages Flow, SEPA Schemes (SEPA Credit Transfer, SEPA Direct Debit, SEPA Instant Payments) and ISO 20022 payment and cash management standards.</li><li>Knowledge of Java Enterprise Edition principles and experience in the development of Java EE applications will be considered an asset.</li></ul>&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

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