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We are not here to play zero-sum games. Shopify Engineering is focused on building the best product for our Merchants. You will enable entrepreneurship and create new value for the world.&nbsp;We’re looking for experienced and curious software engineers to help build the future of commerce.&nbsp;<ul><li>Our engineering culture is deeply collaborative, truth-seeking, candid, and merchant obsessed</li><li>Our success hinges on our ability to build and scale the platform that powers commerce for millions of merchants. And do it in a robust and performant way.&nbsp;</li></ul>We believe that a great engineer can apply and hone their craft across multiple domains. That’s why we hire generalists, give them opportunities to learn new technologies and tools, and provide support and mentorship along the way.&nbsp;Shopify engineers contribute to the entire commerce “stack.” Think: delivering merchant and buyer-facing applications, creating complex financial solutions, improving&nbsp;open source communities, building internal tools to improve developer experience, and more.&nbsp;If you care deeply about what you do, and you’re committed to the relentless pursuit of developing and&nbsp;mastering&nbsp;your craft, Shopify Engineering might be for you.The Site Reliability Team:<ul><li>Help Shopify run its planet scale systems by enabling our engineering teams to create resilient systems.</li><li>Build and improve tools to keep our platform resilient and performant.</li><li>Help define what Resiliency and Site Reliability Engineering means for Shopify.</li><li>Directly impact production systems underpinning commerce for millions of merchants, who&nbsp;generate revenue for their livelihood, their families, and their employees, through the businesses they’ve built on our platform.</li><li>Go on-call and respond to automated alerts and execute playbooks.</li><li>Identify gaps in our processes and build or improve tools to support incident management.</li><li>Develop production tooling and services to improve our platform’s resilience.</li><li>Clean up the noise in our signals, ensuring we can get an understanding of our platform and more efficiently debug problems.</li><li>Ensure we never fail for the same reason twice.</li></ul>Additional Info<ul><li>Specifically in APAC. Our team has geographic requirements that require this individual to be available, and on-call from 0100 UTC - 0800 UTC during on-call weeks.</li><li>Specifically in EMEA. Our team has geographic requirements that require this individual to be available, and on-call from 0800 UTC - 1500 UTC during on-call weeks.</li></ul>Craft has always been the heart of Shopify.&nbsp;We’re a company, founded by crafters, focused on a mission to make commerce better for everyone. This is why we want careers at Shopify to reflect the incredible journey of getting better at your craft and applying it to push our mission forward. Shopifolk generally follow one of two career tracks.The crafter track is designed for individual contributors, whose primary purpose is getting shit done. Crafters hone their skills and gain experience primarily through project contributions, but they may also act as player coaches to their peers or lead small, focused teams of peer crafters executing on specific areas of the business or product.The manager track is designed for people leaders, the stewards of the organization. The tool of a manager is their team, and this is how a manager makes the majority of their impact. They assemble, lead, and aim the team to ensure the team’s crafters achieve Shopify’s mission goals.Still interested?&nbsp;Great! To match you with your ideal role, we’ll take the time to get to know you and the skills you bring to the table. If you’re applying to a specific role, we’ll respond within 10 business days. If we don’t have an immediate opening, don’t worry! We’ll give you an update and keep you in mind for future roles. Just do us a favour and try not to submit more than one or two applications. Only submit additional applications if you&nbsp;really&nbsp;match the criteria for multiple roles.This role&nbsp;may&nbsp;require on-call work

Site Reliability Engineer

Product Managers at Shopify manage the entire lifecycle of a product (or group of products) by leading multidisciplinary teams and providing centralized vision, knowledge, and direction in alignment with Shopify's goals.We're hiring for various groups: Core, Merchant Services, and Growth. We have multiple openings available at various levels, including Senior Product Manager, Staff Product Manager, and Senior Staff Product Manager. We believe in assessing team fit and leveling throughout our interview process to ensure the best match for both the candidate and our teams. Craft has always been the heart of Shopify.&nbsp;We’re a company, founded by crafters, focused on a mission to make commerce better for everyone. This is why we want careers at Shopify to reflect the incredible journey of getting better at your craft and applying it to push our mission forward. Shopifolk generally follow one of two career tracks:The crafter track is designed for individual contributors, whose primary purpose is getting shit done. Crafters hone their skills and gain experience primarily through project contributions, but they may also act as player coaches to their peers or lead small, focused teams of peer crafters executing on specific areas of the business or product.The manager track is designed for people leaders, the stewards of the organization. The tool of a manager is their team, and this is how a manager makes the majority of their impact. They assemble, lead, and aim the team to ensure the team’s crafters achieve Shopify’s mission goals.What you'll do:<ul><li>Deeply understand customer needs and advocate for future customers.</li><li>Collaborate with and inspire Engineering, Data, UX, and other teams to create compelling technical patterns, design systems, and shared features.</li><li>Continuously build trust and improve the team and product.</li><li>Ensure timely delivery of assigned work.</li><li>Maintain high standards of quality.</li><li>Take ownership of the success and quality of your products.</li><li>Drive cross-functional and cross-discipline stakeholder alignment.</li><li>Demonstrate good judgment and accuracy in decision-making.</li><li>Embrace accountability for the products you develop and understand their impact through customer feedback.</li><li>Play a key role in solving the most challenging aspects of your projects.</li><li>Simplify processes to enable others to work more efficiently.</li></ul>You might be great in this role if you have:<ul><li>A proven track record of impact in product management roles.</li><li>A strong commitment to solving complex problems.</li><li>A comprehensive understanding of the craft of product management.</li><li>Excellent communication skills for effectively conveying product-related matters, including any directional changes.</li><li>Display resourcefulness and the ability to accomplish more with limited resources.</li><li>Experience proactively taking charge in resolving issues.</li></ul>Still interested?&nbsp;Great! To match you with your ideal role, we’ll take the time to get to know you and the skills you bring to the table. If you’re applying to a specific role, we’ll respond within 10 business days. If we don’t have an immediate opening, don’t worry! We’ll give you an update and keep you in mind for future roles. Just do us a favour and try not to submit more than one or two applications. Only submit additional applications if you&nbsp;really&nbsp;match the criteria for multiple roles.

Product Management

UX Designers at Shopify are the architects of intuitive and delightful user experiences. They ideate and craft elegant designs that transform complex problems into accessible solutions that just work. With expertise in visual, interaction, and product design, our UX Designers work collaboratively with cross-functional teams to ensure that every touchpoint is not only usable but also a joy to interact with. They push the boundaries of design, leveraging insights and product goals to create impactful experiences that empower merchants and their buyers globally.Why you’ll love working at Shopify<ul><li>Craft with passion and purpose.&nbsp;Join a team that shares your dedication and requires you to ship your best work. Our devotion isn't just a job; it's our unwavering passion.</li><li>Innovate with courage.&nbsp;Lead with bold ideas, experimenting with cutting-edge tools and methods to deliver first-of-its-kind value.</li><li>Collaborate and grow.&nbsp;Thrive in an environment that only works because of our commitment to open collaboration, feedback, and critiques, pushing each other to continuously improve and skill up.</li></ul>Ready to redefine UX? Join the team that’s making commerce better for everyone.

UX Designers

At Shopify, Staff Infrastructure Engineers use their expertise and passion to multiply the overall output of their development team. As a technical leader, you’ll help drive your team’s vision to its implementation. You and the team will design and build technically innovative solutions that empower all teams at Shopify to build powerful and resilient distributed cloud software. Merchants that depend on Shopify for a highly scalable, performant, and reliable platform benefit directly from the work you do. You will maintain a high bar for quality and lead and mentor other engineers. And of course, you’ll be hands-on in the code and contribute technically.As an experienced infrastructure technical leader, we need your help to both start new teams and expand and grow the technology of our existing teams. There are multiple positions available on a variety of teams and we will work with you as part of the interview process to identify which team best fits your interests, needs and experience.The successful candidate for this position will be working on ClickHouse, both designing the Infrastructure and optimizing data pipelines, queries, and migrations. Experience with ClickHouse is preferred.&nbsp;Examples of the exciting work happening in Infrastructure/ClickHouse:<ul><li>Our new Reportify product heavily utilizes ClickHouse to provide low-latency access to merchant data</li><li>ClickHouse area of expertise is being created within Shopify, designed to provide expert guidance to other internal teams</li><li>ClickHouse powers our internal observability tooling</li></ul>QualificationsExperience and skills that are important for success in this role:<ul><li>Experience with creating and maintaining ClickHouse infrastructure</li><li>Experience with the ClickHouse JDBC driver</li><li>Creating, implementing and maintaining&nbsp;robust ClickHouse infrastructure</li><li>Create and run complex DDL migrations to evolve the ClickHouse schema with no or minimal downtime and no data loss</li><li>Optimize queries using ClickHouse best practices</li><li>Work with other Shopify&nbsp;teams to consult on ClickHouse projects</li><li>Experience with service discovery and service communication</li><li>A proven track record of success in leading software development teams — strong technical mentorship is a must</li><li>Deep experience building large scale, high throughput distributed systems and scaling web services, particularly those using and analyzing large amounts of data</li><li>The ability to write high quality code in a high level programming language (e.g. Go, Ruby, Java)</li><li>Experience with Site Reliability engineering/ DevOps practices.</li><li>Experience leading the architecture and automation of infrastructure within a cloud environment.</li><li>Experience deploying and monitoring a production system at scale in a cloud native environment.</li><li>A track record of being a self-starter and a team player keen on mentoring others and growing your own skill set within a fast paced environment.</li><li>Experience working on a remote or distributed engineering team.</li><li>A commitment and drive for quality, technical excellence and results</li><li>Building services and deploying them on top of Kubernetes and/or Google Cloud Platform</li><li>Participating in an on call rotation and/or site reliability engineering (SRE) experience</li></ul>

Software Engineer, ClickHouse

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.Before you apply, consider if you can:<ul><li>Care deeply about what you do and about making commerce better for everyone</li><li>Excel by seeking professional and personal hypergrowth</li><li>Keep up with an unrelenting pace (the week, not the quarter)</li><li>Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change</li><li>Bring critical thought and opinion</li><li>Embrace differences and disagreement to get shit done and move forward</li><li>Work digital-first for your daily work</li></ul>About the roleAs a Security Incident Response Engineer, you’ll be leveraging your expertise in Shopify’s products, applications and infrastructure, along with your knowledge of our internal device security and identity management to investigate security alerts, build reports to assess impact, and respond to incidents that could ultimately lower the trust merchants place in Shopify.Responsibilities<ul><li>Excel in Detection Engineering:&nbsp;Utilize the full power of our SIEM and SOAR platforms to maintain an asymmetric technological edge over threat actors and to maximize our security impact. Build and refine parsers, detection rules, and playbooks to boost efficiency and effectiveness while minimizing repetitive tasks. Integrate new data sources to extend our detection coverage. Contribute to monitoring system health.</li><li>Be Impactful in Incident Response Operations: Serve as an Incident Commander, guiding security incident response with expertise and decisiveness. Leverage a comprehensive array of tools and datasets, working in tandem with the Product and Legal teams to rapidly assess, mitigate, and contain threats.</li><li>Lead Security Automation Projects: Build robust, automated workflows that minimize manual work, enabling the team to work fast and effectively during alert triage and incident handling. Initiate new projects, ship weekly, iterate and fast-fail as needed, and Get Shit Done.</li><li>Exemplify Constant Learning: Be obsessed with honing your craft as a security engineer by researching new technologies, performing threat hunts, and presenting your ideas with team members. Share learnings with team members through pair sessions and code reviews. Provide timely and actionable summaries for your manager and senior leadership.</li></ul>You might be great in this role if you have:<ul><li>Experience writing efficient detections and automations across a product focused technical company such as Shopify including corporate environments, core infrastructure, product code, and more.</li><li>Experience being the lead technical responder or participating in large scale and complex incident response in a cloud-based or zero trust environment, leveraging strong analytical and data literacy skills to find the needle in the haystack.</li><li>Loves to get into the minds of bad actors, to see our attack surface as they do, in order to build proactive detections and close gaps before they can exploit them.</li><li>Enthusiasm for scalable, reproducible security management.&nbsp;</li><li>Self-motivated and creative problem-solver able to work independently with minimal guidance.</li><li>Strong ability to work collaboratively across teams during high-stress situations.</li><li>Ability to manage multiple competing priorities and use good judgment to establish order of priorities on the fly.</li><li>Deep knowledge of SIEM and SOAR solutions.</li><li>Deep knowledge of threat hunting, incident response, and incident management.</li><li>Deep knowledge of enterprise security controls in both and cloud and on-premise environments, including: IAM, RBAC, EDR</li><li>Familiarity with application security and other security threats related to e-commerce</li><li>Familiarity with standards such as ISO 27001/27002 or the NIST Cybersecurity Framework is desirable.</li></ul>

Senior Security Engineer

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.Before you apply, consider if you can:<ul><li>Care deeply about what you do and about making commerce better for everyone</li><li>Excel by seeking professional and personal hypergrowth</li><li>Keep up with an unrelenting pace (the week, not the quarter)</li><li>Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change</li><li>Bring critical thought and opinion</li><li>Embrace differences and disagreement to get shit done and move forward</li><li>Work digital-first for your daily work</li></ul>About the roleRole Overview:At Shopify, we are developing an innovative AI Personal Shopper designed to redefine the online shopping experience for buyers. Our aim is to provide an exceptional concierge service tailored to individual preferences and needs, revolutionizing how customers interact with Shop and Storefronts.Leveraging cutting-edge AI technology, including Large Language Models (LLM) and advanced machine learning algorithms, we will harness the power of data analytics and build upon the solid platform foundation of the Assistant projects in Shopify. This enables us to deliver personalized recommendations, exclusive offers, and insightful suggestions that cater to each user's unique taste. Our AI technology will analyze user behavior, preferences, and inventory levels in real-time, ensuring that shoppers receive highly relevant and customized suggestions. Our AI Personal Shopper will be an indispensable ally for every shopper, assisting with everything from curating outfits to finding the perfect gifts.&nbsp;To expedite this effort, we are seeking&nbsp;Machine Learning Engineering (MLE) leads and individual contributors to join our team and help shape the future of online shopping. Together, we will create an unparalleled shopping experience that exceeds customer expectations and redefines the e-commerce landscape.&nbsp;You and your team won't just be working on theoretical concepts – you'll be at the forefront of implementing AI systems at scale, directly empowering our merchants. We're all about creating tangible solutions that make a real difference in the day to day lives of entrepreneurs.Key outputs:<ul><li>Developing and deploying Generative AI, natural language processing and machine learning models</li><li>Producing system design and architecture of scalable AI/ML systems</li><li>Designing and implementing data pipelines for fine-tuning LLMs&nbsp;</li><li>Solving high impact data problems and delivering business impact through data and machine learning products</li><li>Prioritizing and communicating to technical and non-technical audiences alike</li></ul>Qualifications:<ul><li>Demonstrated mastery building data products that use generative AI, RLHF and fine-tuning LLMs</li><li>End-to-end experience of training, evaluating, testing and deploying machine learning products at scale</li><li>Experience building data pipelines and driving ETL design decisions leveraging disparate data sources</li><li>Experience with the following: Python, shell scripting, streaming and batch data pipelines, vector databases, DBT, BigQuery, BigTable or equivalent, orchestration tools</li><li>Experience with running machine learning in parallel environments (e.g. distributed clusters, GPU optimization)</li></ul>

Applied ML Engineering, GenAI / AI Agent

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.Before you apply, consider if you can:<ul><li>Care deeply about what you do and about making commerce better for everyone</li><li>Excel by seeking professional and personal hypergrowth</li><li>Keep up with an unrelenting pace (the week, not the quarter)</li><li>Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change</li><li>Bring critical thought and opinion</li><li>Embrace differences and disagreement to get shit done and move forward</li><li>Work digital-first for your daily work</li></ul>About the roleProduct data scientists at Shopify tell the story of the building blocks of commerce. They guide product development and improvement by partnering across disciplines and influencing a culture of data-informed [not data-driven] decision making. Our data scientists uncover the insights that inform how Shopify decides on what products to build and how to build them.Why you’ll love working at Shopify<ul><li>Seek objective truth.&nbsp;Our goal is to search for the objective truth through analysis so we can challenge assumptions and judgements.&nbsp;</li><li>Help with the big decisions&nbsp;Apply analytical, statistical, and technical skills to drive insights that inform business actions and product decisions.</li><li>Leverage advanced analytics tools.&nbsp;Use cutting-edge techniques like regression, segmentation, and experimentation.</li></ul>Ready to turn data into product discovery? Join the team that's making commerce better for everyone.

Product Data Scientists

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.Before you apply, consider if you can:<ul><li>Care deeply about what you do and about making commerce better for everyone</li><li>Excel by seeking professional and personal hypergrowth</li><li>Keep up with an unrelenting pace (the week, not the quarter)</li><li>Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change</li><li>Bring critical thought and opinion</li><li>Embrace differences and disagreement to get shit done and move forward</li><li>Work digital-first for your daily work</li></ul>About the roleData Engineers at Shopify build and manage the massive (MASSIVE!) data infrastructure that powers commerce through foundational work on product analysis, dashboards, merchant-facing data products, and everything in between.&nbsp;By designing data models and pipelines that scale, our data engineers unlock insights that protect future product development and enable us to always build a few steps ahead. Whether embedded with a product team, or part of a central data engineering group, your work will matter to merchant success and create seamless, data-informed commerce experiences for millions around the globe.&nbsp;&nbsp;Why you’ll love working at Shopify<ul><li>Convert raw data into impact.&nbsp;Manipulate massive data sets into product insight gold to fuel a wide variety of data products for merchants and Shopify builders.&nbsp;</li><li>Feel the scale.&nbsp;The work of data engineers creates data-informed commerce experiences for millions around the globe.&nbsp;&nbsp;</li><li>Work with excellent peers.&nbsp;Working alongside other data engineers allows you to challenge each other (and peer-vet analysis) to set the standard for excellence, and work with elite levels of care to keep the quality high.</li></ul>Ready to turn raw data into product gold? Join the team that’s making commerce better for everyone.

Data Engineers

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.Before you apply, consider if you can:<ul><li>Care deeply about what you do and about making commerce better for everyone</li><li>Excel by seeking professional and personal hypergrowth</li><li>Keep up with an unrelenting pace (the week, not the quarter)</li><li>Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change</li><li>Bring critical thought and opinion</li><li>Embrace differences and disagreement to get shit done and move forward</li><li>Work digital-first for your daily work</li></ul>About the roleAs a Senior Engineer on the Merchant Authentication team at Shopify, you'll play a crucial role in enhancing the security and user experience for millions of merchants building their businesses on our platform. While your primary focus will be on backend engineering, you'll also leverage your foundational security knowledge to help protect our systems and merchants. You'll work on creating secure, scalable solutions that enable seamless, passwordless authentication experiences across various merchant facing applications.What We're Looking For<ul><li>A strong background in backend engineering, with experience in Ruby, TypeScript, MySQL, and Linux.</li><li>Knowledge of application security and authentication principles and practices.</li><li>Excellent problem-solving skills and the ability to work effectively in a collaborative, fast-paced environment.</li><li>Strong communication skills, both verbal and written, to articulate complex technical concepts to diverse audiences.</li></ul>Why You’ll Love Working at Shopify<ul><li>Biggest Rails App in the World:&nbsp;Dive into the largest Rails app and continuously contribute to its improvement.</li><li>Solve Problems at a Massive Scale:&nbsp;Tackle complex engineering challenges that impact real users every day.</li><li>Ship at High Speeds:&nbsp;Collaborate with cross-discipline teams to deliver projects that ship weekly, fostering a culture of rapid iteration and continuous improvement.</li><li>Meet Our CEO in the Code:&nbsp;Engage with our CEO, Tobi, who actively participates in coding and sets the direction for Shopify.</li></ul>

Senior Engineer, Merchant Authentication

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.Before you apply, consider if you can:<ul><li>Care deeply about what you do and about making commerce better for everyone</li><li>Excel by seeking professional and personal hypergrowth</li><li>Keep up with an unrelenting pace (the week, not the quarter)</li><li>Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change</li><li>Bring critical thought and opinion</li><li>Embrace differences and disagreement to get shit done and move forward</li><li>Work digital-first for your daily work</li></ul>About the roleInfrastructure engineers build and develop the blocks that move&nbsp;all&nbsp;of Shopify forward. It's basically building the infrastructure that powers the infrastructure for commerce [aka Shopify]. They handle absurdly high amounts of traffic [think: millions of requests per second] and deliver performant, resilient and seamless shopping experiences for everyone, everywhere.Why you’ll love working at Shopify<ul><li>Build for scale.&nbsp;Build and maintain infrastructure that supports millions of transactions and handles peak loads on the busiest shopping days of the year globally.</li><li>Push technology to its limit.&nbsp;Use tools like Kubernetes, Kafka, and Terraform to create high-performance systems that find the edge of how we can handle critical workloads.</li></ul>Ready to build the backbone of Shopify? Join the team that's making commerce better for everyone.

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site reliability engineer

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product management

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ux designers

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software engineer, clickhouse

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senior security engineer

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applied ml engineering, genai / ai agent

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product data scientists

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data engineers

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senior engineer, merchant authentication

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infrastructure engineers

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