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As a Global Service Desk Agent at MSC, your mission is to deliver outstanding IT support to our agencies around the globe. We operate non-stop, ensuring that every IT issue is resolved promptly and efficiently. Your role is crucial in managing incidents to minimize business disruptions. Embrace the challenge of supporting diverse IT tasks and become a key player in our fast-paced, dynamic environment. Key Responsibilities:Incident Resolution: Take ownership of IT incidents assigned to the support team, driving them to a successful resolution.User Support: Offer exceptional assistance to both local and external users encountering IT issues, ensuring their needs are met with professionalism.Collaboration: Liaise with relevant teams to guarantee that support cases receive the highest level of attention and expertise.System Monitoring: Oversee the functionality and performance of various systems, ensuring their optimal operation under the team's vigilant watch.Why Join Us?At MSC, you'll be part of a global team that values innovation, collaboration, and a commitment to excellence. We offer a dynamic work environment where your skills and career can flourish. If you're passionate about IT support and thrive in a diverse and stimulating setting, we want to hear from you! Apply Now to Become a Key Player in Our Global IT Support Team!Required Qualifications: Skills &amp; Requirements: Relevant Education: A diploma or higher in Information Technology or a related field is a plus.Exceptional Communication: Your ability to communicate clearly and effectively is paramount, both in writing and verbally.Customer-Centric Approach: A natural inclination towards understanding and prioritizing user needs is essential.English Proficiency: Fluency in both oral and written English is a must to effectively support our global user base.Tech Savvy: Solid knowledge of Microsoft Office 365 and a general proficiency in IT are crucial.Team Player: An enthusiasm for collaborative work, with a strong sense of community and shared success.Adaptability: Flexibility to work in shifts, covering various global time zones, is vital for this role.&nbsp;Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Global Service Desk Agent

We are seeking a&nbsp;Chief Product Owner&nbsp;to effectively lead the Core Retail and F&amp;R solutions of our organization.Using SAP Retail as the primary Enterprise Resource Planning (ERP) system, you will play a crucial role in steering demand in vital areas such as Retail Finance, Order &amp; Inventory Management, Forecast, and Replenishment. This position requires a goal-driven leader to help shape our product strategy and engage collaboratively with our cross-functional teams to achieve business goals. #LI-DNI#LI-AA10Responsibilities<ul><li>Support the development and communication of a clear product vision in collaboration with various stakeholders</li><li>Collaborate with business counterparts and SAP experts to gather and prioritize requirements</li><li>Translate business requirements into user stories and functional requirements</li><li>Manage and prioritize the product backlog, ensuring it contains well-defined user stories, features, and technical tasks</li><li>Work closely with cross-functional IT teams to facilitate the successful delivery of product features</li><li>Identify areas for continuous improvement within SAP Retail and related systems, highlighting enhancements to drive greater efficiency</li><li>Lead training sessions for end-users and IT stakeholders</li><li>Analyze preferences and requests of end-users</li><li>Follow applicable standards, procedures, guidelines, and methodologies during SAP ECC6 platform maintenance or implementation</li></ul>Requirements<ul><li>2+ years of relevant IT experience</li><li>University Degree in Information &amp; Computer Technology or&nbsp;any other&nbsp;technically-oriented discipline</li><li>Very good working knowledge of SAP business processes associated with Core Retail, Forecast &amp; Replenishment</li><li>Knowledge of SAP SD, SAP MM, SAP FI</li><li>Experience within complex IT landscapes and large organizations</li><li>Proficiency in Agile Methodologies (SAFe) with hands-on experience in agile tools like Atlassian</li><li>Excellent command of the English language (both written and spoken)</li><li>Capability to travel throughout Europe up to 10% depending on project needs</li><li>Excellent analytical, conceptual skills, and a critical mindset</li><li>Autonomous, proactive attitude, and strong teamwork and interpersonal skills</li><li>Military obligations fulfilled (if applicable)</li></ul>Nice to have<ul><li>Agile certifications (e.g. SAFe)</li><li>Master’s degree in Information &amp; Computer Technology or&nbsp;any other&nbsp;technically-oriented discipline</li><li>Prior experience in the retail industry</li><li>Experience with SAP F&amp;R</li></ul>We offer<ul><li>For you:</li><li>Paid annual vacation</li><li>Paid sick leave days</li><li>Private health insurance</li><li>Stable income</li><li>Meal and home office compensation</li><li>For your comfortable work:</li><li>Remote and hybrid work opportunities</li><li>Corporate laptop</li><li>Possibility to work on your own device</li><li>Free licensed software</li><li>Relocation opportunities</li><li>Free wellbeing activities</li><li>For your growth:</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Free trainings for technical and soft skills</li><li>Free access to LinkedIn Learning platform</li><li>Free access to internal and external e-Libraries</li><li>Certification opportunities</li><li>Language courses</li><li>Internal technical and non-technical communities</li><li>Possibility to contribute in internal, opensource products</li></ul>EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential.EPAM is committed to providing our global team of 52,800+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence.

Chief Product Owner

As a&nbsp;Data Delivery Manager&nbsp;you will leverage your data-driven mindset and your passion for people in a multi-faceted role. You will be bringing delivery expertise and theoretical knowledge from Data and Analytics domain, working alongside globally renowned, award-winning development and technology teams who are passionate about what they do, and how they do it.You will play a key role in building strong business/technology relationships, taking a hands-on approach to define and deliver a culture of continuous improvement. #LI-DNIResponsibilities<ul><li>Own end-to-end solution delivery on the assigned account(s)</li><li>Assure governance of processes in delivery management and production as per selected delivery model</li><li>For the top management and client - act as a single point of responsibility over any delivery-related matters, including escalations, upsells, ramp-downs, etc</li><li>Take responsibility for resources needed for delivery - assure sound skills and seniority staffing according to the delivery roadmap</li><li>Accountable for the technical leadership regarding the delivery. Ensure a sound and future-proof architecture is planned and the implementation meets the technical quality standards</li><li>Coordinate between multiple disciplines and stakeholders</li><li>Establish and manage long-term partnerships with the client(s); address clients’ issues, identify and manage engagement risks</li><li>Coordinate the preparation of client proposals and statements of work</li><li>Ensure that projects are delivered in line with EPAM processes and methodologies</li><li>Make sure that the client executes their responsibilities on the engagements</li><li>Build up delivery plan along with estimations on timeframes, quality and quantity of resources required to successfully deliver projects</li><li>Establish a strategy of continuous delivery risk management that enables proactive decisions and actions throughout the delivery life cycle</li><li>Support sales activities: participate in the bid process, and provide technical and management expertise to win bids</li><li>Ensure EPAM delivery standards while bringing to life the best products for our clients</li><li>Manage your team via KPIs around delivery, local Data Practice growth and technology proficiency</li></ul>Requirements<ul><li>Practical experience in delivering projects in Data and Analytics, Big Data, Data Warehousing, Business Intelligence, LLM</li><li>Knowledge of corresponding technological solutions and industry best practices</li><li>Good understanding of data engineering challenges and proven experience with data platform engineering (batch and streaming, ingestion, storage, processing, management, integration, consumption)</li><li>Familiar with multiple Data &amp; Analytics technology stacks</li><li>Aware of various Data &amp; Analytics tools and techniques (e.g. Python, data mining, predictive analytics, machine learning, data modeling, etc.)</li><li>Experience with data visualization, aware of various tools and technologies</li><li>Understanding of data-related security challenges</li><li>Experience with one or more leading cloud providers (AWS/Azure/GCP); leading role in on-prem to cloud migration projects</li><li>Experience executing from ground-up solutions</li><li>A thorough understanding of how to plan, resource, and deliver large-scale technical projects</li><li>Knowledge of software development/Product lifecycle methodologies (Scrum, Kanban, etc.)</li><li>High degree of comfort to present both to large and small audiences</li><li>Ability to manage multiple tasks and projects in a fast-moving environment</li><li>Excellent interpersonal skills, and ability to work with diverse personality types</li><li>Excellent business communication skills</li></ul>We offer<ul><li>For you:</li><li>Paid annual vacation</li><li>Paid sick leave days</li><li>Private health insurance</li><li>Stable income</li><li>Meal and home office compensation</li><li>For your comfortable work:</li><li>Remote and hybrid work opportunities</li><li>Corporate laptop</li><li>Possibility to work on your own device</li><li>Free licensed software</li><li>Relocation opportunities</li><li>Free wellbeing activities</li><li>For your growth:</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Free trainings for technical and soft skills</li><li>Free access to LinkedIn Learning platform</li><li>Free access to internal and external e-Libraries</li><li>Certification opportunities</li><li>Language courses</li><li>Internal technical and non-technical communities</li><li>Possibility to contribute in internal, opensource products</li></ul>EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential.EPAM is committed to providing our global team of 52,800+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence.

Data Delivery Manager

We are seeking an&nbsp;Infrastructure Engineer&nbsp;specializing in Cloud Operations to join our team.You will play a vital role in modernizing and standardizing the IT landscape of our client's power plants across Greece through cloud migration and digital transformation.This position requires readiness for business trips across Greece. Candidates should be prepared for occasional travel within the country as part of their job responsibilities. #LI-DNI#LI-IK2Responsibilities<ul><li>Deep knowledge of cloud platforms (especially GCP) and experience in designing, deploying, and scaling infrastructure for complex business solutions</li><li>Proven experience in migrating and modernizing applications and systems to the cloud, including working with high-performance services and infrastructure</li><li>Expertise in optimizing cloud resource performance, security, and cost, applying best architectural practices</li><li>Ability to independently tackle complex technical challenges, manage projects, and work within tight deadlines</li><li>Strong proficiency in English (B2 level or higher), with fluency in Greek to facilitate effective communication with local teams</li><li>A results-driven mindset, attention to detail, and commitment to delivering high-quality work</li></ul>Requirements<ul><li>Design and implement cloud migration strategies for infrastructure and applications, while optimizing existing cloud resources for better performance and cost efficiency</li><li>Ensure high availability, fault tolerance, and security of cloud services across power plants in Greece</li><li>Implement and maintain cloud security best practices, including data encryption, access control, and compliance with regulatory requirements</li><li>Lead efforts to improve and standardize cloud infrastructure processes, creating efficient, scalable solutions</li><li>Collaborate with internal teams and external vendors to ensure seamless integration and rapid deployment of cloud solutions</li><li>Develop strategies and plans for scaling cloud solutions to meet growing business demands</li></ul>We offer<ul><li>For you:</li><li>Paid annual vacation</li><li>Paid sick leave days</li><li>Private health insurance</li><li>Stable income</li><li>Meal and home office compensation</li><li>For your comfortable work:</li><li>Remote and hybrid work opportunities</li><li>Corporate laptop</li><li>Possibility to work on your own device</li><li>Free licensed software</li><li>Relocation opportunities</li><li>Free wellbeing activities</li><li>For your growth:</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Free trainings for technical and soft skills</li><li>Free access to LinkedIn Learning platform</li><li>Free access to internal and external e-Libraries</li><li>Certification opportunities</li><li>Language courses</li><li>Internal technical and non-technical communities</li><li>Possibility to contribute in internal, opensource products</li></ul>EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential.EPAM is committed to providing our global team of 52,800+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence.

Infrastructure Engineer (GCP)

We are seeking a dynamic and experienced&nbsp;Lead Business Analyst&nbsp;to join our digital modernization project for Power Production Sites in Greece. This role offers the unique opportunity to shape technology standardization, drive cloud migration initiatives, and deliver impactful on-site training, all while collaborating with diverse stakeholders in the Power &amp; Utilities sector.This position requires readiness for business trips across Greece. Candidates should be prepared for occasional travel within the country as part of their job responsibilities.The remote option applies only to the Candidates who will be working from any location in Greece. #LI-DNI#LI-IK2Responsibilities<ul><li>Lead the Business Analysis team in achieving the project's goals and objectives</li><li>Oversee cloud migration challenges and ensure seamless collaboration with stakeholders</li><li>Drive transformation in high pace to increase productivity and optimize costs</li><li>Coordinate multiple stakeholders and third-party vendors to meet project milestones</li><li>Manage multiple tasks and ensure client centricity in all project deliverables</li><li>Conduct regular meetings with client managers and development teams to align on project roadmap</li><li>Act as a project driver by pitching ideas and taking ownership of project outcomes</li></ul>Requirements<ul><li>5+ years of experience in&nbsp;Business Analysis,&nbsp;ideally within the Power &amp; Utilities domain</li><li>1+ years of relevant leadership experience</li><li>Ability to understand and drive discussions on the discovery of applications within the current customer landscape, understand their usage and dependencies, and facilitate decision-making for migration to the cloud</li><li>Experience in managing conflicting stakeholder expectations</li><li>Ability to drive change management and adapt to evolving infrastructure needs</li><li>Proven track record in risk management and data-driven decision-making</li><li>Strong communication skills in English and Greek</li></ul>We offer<ul><li>For you:</li><li>Paid annual vacation</li><li>Paid sick leave days</li><li>Private health insurance</li><li>Stable income</li><li>Meal and home office compensation</li><li>For your comfortable work:</li><li>Remote and hybrid work opportunities</li><li>Corporate laptop</li><li>Possibility to work on your own device</li><li>Free licensed software</li><li>Relocation opportunities</li><li>Free wellbeing activities</li><li>For your growth:</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Free trainings for technical and soft skills</li><li>Free access to LinkedIn Learning platform</li><li>Free access to internal and external e-Libraries</li><li>Certification opportunities</li><li>Language courses</li><li>Internal technical and non-technical communities</li><li>Possibility to contribute in internal, opensource products</li></ul>EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential.EPAM is committed to providing our global team of 52,800+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence.

Lead Business Analyst

We are excited to announce an opening for a dedicated&nbsp;Middle Cloud Operations Engineer&nbsp;to support our mission to modernize and standardize the IT landscape across our power plants in Greece. The role will primarily focus on cloud migration and digital transformation projects that aim to enhance productivity, optimize costs, and improve security operations.This position requires readiness for business trips across Greece. Candidates should be prepared for occasional travel within the country as part of their job responsibilities. #LI-DNI#LI-IK2Responsibilities<ul><li>Discover applications hosted on-premises and define requirements for modernizing their infrastructure to the Cloud (GCP)</li><li>Ensure high availability and reliability of cloud services for Power Production Sites</li><li>Optimize cost and performance of cloud resources</li><li>Implement security best practices in a cloud environment to enhance data protection</li><li>Collaborate with cross-functional teams to drive infrastructure identification, improvements and standardization</li><li>Engage with third-party vendors for seamless integration and support</li><li>Support the completion of Cloud IT services rollout and modernization efforts across all Power Production Sites</li></ul>Requirements<ul><li>2+ years of experience with Google Cloud Platform (GCP)</li><li>Proficiency in Cloud Operations and Setup with experience in scaling infrastructure to meet growing demands</li><li>Detail-oriented individual committed to high-quality work and exceeding expectations</li><li>Collaborative team player with a customer-centric focus</li><li>Capability to autonomously manage tasks and work under tight deadlines</li><li>Strong English communication skills at B2 level and fluency in Greek</li></ul>Nice to have<ul><li>Experience in migrating / modernizing applications to the cloud</li></ul>We offer<ul><li>For you:</li><li>Paid annual vacation</li><li>Paid sick leave days</li><li>Private health insurance</li><li>Stable income</li><li>Meal and home office compensation</li><li>For your comfortable work:</li><li>Remote and hybrid work opportunities</li><li>Corporate laptop</li><li>Possibility to work on your own device</li><li>Free licensed software</li><li>Relocation opportunities</li><li>Free wellbeing activities</li><li>For your growth:</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Free trainings for technical and soft skills</li><li>Free access to LinkedIn Learning platform</li><li>Free access to internal and external e-Libraries</li><li>Certification opportunities</li><li>Language courses</li><li>Internal technical and non-technical communities</li><li>Possibility to contribute in internal, opensource products</li></ul>EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential.EPAM is committed to providing our global team of 52,800+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence.

Middle Cloud Operations Engineer

We are in search of a seasoned&nbsp;Senior Business Analyst&nbsp;specializing in Supply Chain to become part of our remote workforce. In this capacity, you will work intimately with business units, local and regional IT departments, and numerous software vendors to devise and implement solutions that precisely address the operational needs within the supply chain and logistics domains.The remote option applies only to the Candidates who will be working from any location in Greece. #LI-DNIResponsibilities<ul><li>Conduct detailed analysis, definition, and documentation of requirements that align with project and business goals, specifically within the Supply Chain &amp; Logistics sectors</li><li>Create both functional and technical specifications based on identified business requirements</li><li>Aid users in functional acceptance testing and support the deployment updates of new or enhanced applications to ensure smooth project roll-outs</li><li>Participate in the planning and deployment of retail and Warehouse Management System (WMS) solutions</li><li>Collaborate with internal business and technical groups to consolidate and finalize requirements</li><li>Serve as an expert, offering both support and administrative oversight in designated functional areas throughout the project lifecycle and beyond</li><li>Provide both functional and technical assistance to guarantee system functionality and efficiency, and conduct training sessions for end users to aid in change management, in partnership with Regional IT</li></ul>Requirements<ul><li>Bachelor's Degree in Computer Science or a related discipline</li><li>At least 3 years of experience as a Business Analyst focusing on Supply Chain Management</li><li>Expertise in managing relationships with stakeholders, with strong communication and negotiation skills</li><li>Proficiency in documenting BA artifacts, ensuring detailed and accurate process and requirement documentation</li><li>Ability to plan and coordinate business analysis tasks in line with project deadlines and goals</li><li>Effective management of business analysis data, ensuring both precision and ease of access</li><li>Fluent in English, maintaining a B2 level proficiency or higher</li></ul>Nice to have<ul><li>Proficiency in using advanced data analysis and reporting tools</li><li>Knowledge of ERP systems, particularly those utilized in supply chain management</li><li>Demonstrated capability to operate effectively in a multicultural setting, improving team communication and collaboration</li></ul>We offer<ul><li>For you:</li><li>Paid annual vacation</li><li>Paid sick leave days</li><li>Private health insurance</li><li>Stable income</li><li>Meal and home office compensation</li><li>For your comfortable work:</li><li>Remote and hybrid work opportunities</li><li>Corporate laptop</li><li>Possibility to work on your own device</li><li>Free licensed software</li><li>Relocation opportunities</li><li>Free wellbeing activities</li><li>For your growth:</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Free trainings for technical and soft skills</li><li>Free access to LinkedIn Learning platform</li><li>Free access to internal and external e-Libraries</li><li>Certification opportunities</li><li>Language courses</li><li>Internal technical and non-technical communities</li><li>Possibility to contribute in internal, opensource products</li></ul>EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential.EPAM is committed to providing our global team of 52,800+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence.

Senior Business Analyst

We are looking to bring on board a highly meticulous and strategic&nbsp;Senior Business Analyst&nbsp;with a specialization in Supply Chain &amp; Logistics.In this position, you will work intimately with business collaborators, regional and local IT units, along with various software providers, to deliver solutions that match business needs, with a focus on enhancing our supply chain and logistics operations.The remote option applies only to the Candidates who will be working from any location in Greece. #LI-DNIResponsibilities<ul><li>Pinpoint, assess, delineate, and record intricate requirements that bolster project and business goals in the Supply Chain &amp; Logistics domain</li><li>Translate business requirements into comprehensive functional/technical documents</li><li>Aid users in functional acceptance testing for updates and new software deployments that assist project completions</li><li>Engage in the deployment and configuration of eCommerce and digital marketing tools</li><li>Organize internal business and technical groups to finalize specifications</li><li>Serve as the go-to expert throughout project phases, offering support and management in designated functional sectors</li><li>Ensure functional and technical assistance to maintain effective and efficient system operations</li><li>Conduct and manage training sessions for users to facilitate change management, partnered with the Regional IT department</li></ul>Requirements<ul><li>Minimum of 3 years of pertinent experience in supply chain or logistics</li><li>Proficiency in managing BA stakeholders and documenting BA artifacts</li><li>Skills in planning business analysis activities and managing business analysis information</li><li>Understanding of eCommerce and digital marketing tools</li><li>Background in deploying and adjusting technology solutions within a supply chain or logistics setting</li><li>Familiarity with methodologies for functional acceptance testing</li><li>Qualifications in delivering both functional and technical support in a corporate setting</li><li>Competency in orchestrating cross-functional groups to reach business goals</li></ul>We offer<ul><li>For you:</li><li>Paid annual vacation</li><li>Paid sick leave days</li><li>Private health insurance</li><li>Stable income</li><li>Meal and home office compensation</li><li>For your comfortable work:</li><li>Remote and hybrid work opportunities</li><li>Corporate laptop</li><li>Possibility to work on your own device</li><li>Free licensed software</li><li>Relocation opportunities</li><li>Free wellbeing activities</li><li>For your growth:</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Free trainings for technical and soft skills</li><li>Free access to LinkedIn Learning platform</li><li>Free access to internal and external e-Libraries</li><li>Certification opportunities</li><li>Language courses</li><li>Internal technical and non-technical communities</li><li>Possibility to contribute in internal, opensource products</li></ul>EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential.EPAM is committed to providing our global team of 52,800+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence.

Senior Business Analyst (Supply Chain & Logistics)

We are seeking a dedicated and experienced&nbsp;Senior Business Analyst&nbsp;to join our dynamic team and drive the success of eCommerce and digital marketing initiatives. In this role, you will bridge the gap between business needs and technical solutions, ensuring seamless project execution and optimal results.The position requires a hybrid work arrangement, with the mandatory presence at the customer's office in Athens (Gerakas). #LI-DNI#LI-AA10Responsibilities<ul><li>Identify, analyze, define, and document detailed requirements for projects focused on eCommerce and Digital Marketing</li><li>Develop functional/technical requirement documents based on gathered business requirements</li><li>Assist users during functional acceptance testing and support the deployment of new or updated applications for project implementations</li><li>Participate in the design and execution of implementation/configuration activities related to eCommerce and Digital Marketing</li><li>Coordinate with internal business and technical teams to finalize requirements</li><li>Serve as a subject matter expert in administering and supporting the functional areas within his/her responsibility post-implementation</li><li>Provide functional/technical support to ensure systems operate effectively and efficiently</li><li>Organize and lead training sessions for end-users to facilitate change management, in conjunction with Regional IT</li></ul>Requirements<ul><li>4+ years of relevant experience in IT business analysis</li><li>Background in business analysis for eCommerce and Digital Marketing sectors</li><li>Proven proficiency in stakeholder management</li><li>Competency in business analysis activities planning and artifacts documentation</li><li>Qualifications in business analysis information management</li><li>Strong expertise in English (B2 level) and Greek</li></ul>We offer<ul><li>For you:</li><li>Paid annual vacation</li><li>Paid sick leave days</li><li>Private health insurance</li><li>Stable income</li><li>Meal and home office compensation</li><li>For your comfortable work:</li><li>Remote and hybrid work opportunities</li><li>Corporate laptop</li><li>Possibility to work on your own device</li><li>Free licensed software</li><li>Relocation opportunities</li><li>Free wellbeing activities</li><li>For your growth:</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Free trainings for technical and soft skills</li><li>Free access to LinkedIn Learning platform</li><li>Free access to internal and external e-Libraries</li><li>Certification opportunities</li><li>Language courses</li><li>Internal technical and non-technical communities</li><li>Possibility to contribute in internal, opensource products</li></ul>EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential.EPAM is committed to providing our global team of 52,800+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence.

Senior Business Analyst (e-commerce)

Do you have an advanced level of knowledge of various testing practices and tools? Are you an experienced Test Automation specialist with excellent communication and problem-solving skills? Then you have a fantastic opportunity to join a multi-disciplinary team of engineers, architects, designers and strategists at EPAM. We are seeking a&nbsp;Test Automation Engineer with JavaScript&nbsp;skills just like you to join our team working with one of our insurance industry clients from our Cyprus office in a hybrid setup. This remote role offers an incredible opportunity to take the reins and set up the Test Automation for a cutting-edge web-based IDE (Integrated Development Environment) provided by a trusted third-party vendor. #LI-DNIResponsibilities<ul><li>Design and implement a UI Test Automation Framework that matches the project requirements</li><li>Be proactive in selecting and integrating the most suitable automation tools for UI testing</li><li>Take the lead in writing, updating and maintaining scripts for UI automated testing</li><li>Conduct test analysis, design meticulous test cases and execute tests to expand the coverage of new and existing functionalities</li><li>Help define and contribute to CI/CD pipelines, propelling the deployment processes to new heights of efficiency</li><li>Establish effective communication with business stakeholders to understand the required test cases. Take the initiative to translate these test cases into efficient UI automation scripts</li></ul>Requirements<ul><li>Hands-on experience in JavaScript programming</li><li>Experience in Web UI Test automation</li><li>Understanding of Test Automation principles and approaches</li><li>Knowledge of at least one of the major UI test automation frameworks</li><li>Experience with Cypress is an advantage</li><li>Previous experience with Azure Cloud is nice to have</li><li>Should be a creative problem-solver with an analytical bent of mind</li><li>Excellent written and spoken communication skills</li></ul>We offer<ul><li>Private healthcare insurance</li><li>Regular performance assessments</li><li>Family friendly initiatives</li><li>Corporate Programs including Employee Referral Program with rewards</li><li>Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more</li><li>*All benefits and perks are subject to certain eligibility requirements</li></ul>

Test Automation Engineer with JavaScript skills (relocation to Cyprus)

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