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As a Retail Analytics Senior Specialist, you will play a key role in shaping and supporting the strategic direction of OPAP’s retail network. You’ll contribute to the definition of business objectives, commercial KPIs, and budget planning, while continuously monitoring performance and delivering insightful reports. Additionally, you’ll provide comprehensive analytics and reporting across the entire retail ecosystem, supporting stakeholders at all levels, from agents and Marketing Units to Area Managers, Sales teams, and top management.&nbsp;Your day to day will include:<ul><li>Monitoring retail network KPIs (OPAP stores, Play Stores, indirect channels) and developing Power BI reports (annual, quarterly, monthly, ad-hoc) with detailed performance analysis by region, store, and product.</li><li>Conducting ad-hoc and deep-dive analyses to assess commercial initiatives (e.g., Sports Party, KINO draws).</li><li>Tracking performance and reward schemes to ensure effectiveness.</li><li>Evaluating retail initiatives for impact and alignment with business priorities.</li><li>Ensuring accuracy and stability of reporting tools, combining technical expertise with business understanding.</li><li>Delivering actionable insights that connect data to commercial outcomes.</li><li>Collaborating with the AI team on root cause analysis and predictive modeling and expanding reporting automation using AI capabilities.</li><li>Contributing to the design and evaluation of commercial and credit policies, and reward schemes, recommending improvements.&nbsp;</li><li>Suggesting new initiatives, services, and features to boost retail ROI for partners and OPAP.</li><li>Conducting post-investment appraisals of retail initiatives, evaluating store profitability with Sales and Finance.</li><li>Aligning with BI team to optimize data infrastructure that supports the team's reporting needs.</li></ul>&nbsp;What you need to succeed:<ul><li>Bsc in Management Science &amp; Technology, Management of Information Systems or relevant field</li><li>Master’s in Business Administration, Finance, Economics, Marketing or relevant field</li><li>Hands-on experience in analyzing, visualizing and interpreting data using tools like R / Python / SQL / Power BI / Data Bricks / Microsoft Azure</li><li>Excellent numerical and analytical skills with the ability to interpret data into well-presented, meaningful stories</li><li>Knowledge of basic financial principles</li><li>Experience in predictive analytics, ideally by utilizing automation, ML &amp; AI features</li><li>Strong result &amp; consumer-oriented approach</li><li>Excellent communication and presentation skills in English &amp; Greek</li><li>Good Knowledge of the gaming industry will be considered an asset</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;

Retail Analytics Sr. Specialist (3770)

We are seeking a skilled Business Analyst with expertise in the retail domain to bridge the gap between Store Operations and technology delivery teams.In this role, you will define and manage business requirements, drive operational improvements, and enable the delivery of impactful technology solutions within a large retail distribution network.Office location: Gerakas, Athens.On-site presence: 2-3 days per week.Responsibilities<ul><li>Act as the primary liaison between Store Operations teams and product/technology stakeholders</li><li>Facilitate discovery sessions, including requirement workshops, and collaborate to define problem statements and desired outcomes</li><li>Elicit, analyze, and document business requirements for store operations processes and technology platforms</li><li>Support technology initiatives for Store Backoffice, Electronic Shelf Labels, SAP for stores, and custom solutions</li><li>Identify opportunities to enhance processes and systems, focusing on efficiency, accuracy, and service levels</li><li>Evaluate operational impacts of new features and support change management efforts</li><li>Develop test scenarios, validate outcomes during User Acceptance Testing (UAT), and coordinate defect resolution efforts</li><li>Utilize Jira to manage requirements, user stories, defects, and backlog prioritization</li><li>Document business processes, functional requirements, and solution designs in Confluence for cross-team alignment</li><li>Ensure solutions meet business requirements and maintain transparency through clear communication of status, risks, and dependencies</li></ul>Requirements<ul><li>Bachelor’s degree in Business, Information Systems, or a related field</li><li>2–4 years of experience as a Business Analyst or Product Analyst</li><li>Proficiency in using Jira and Confluence</li><li>Knowledge of the software development life cycle (SDLC) and Agile methodologies</li><li>Competency in translating business requirements into Agile product artifacts</li><li>Strong written and verbal communication skills with the ability to work effectively in cross-functional teams</li><li>English proficiency at B2 level or higher</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Business Analyst (Retail domain)

We are seeking a Business Analyst in the Retail domain to join our dynamic team, serving as a vital connection between Store Operations, Franchise business stakeholders, and technology delivery teams.This role involves managing business requirements for store technology solutions using Agile methodologies to ensure efficient and value-driven delivery.Office location: Gerakas, Athens.On-site presence: 2-3 days per week.Responsibilities<ul><li>Act as the primary liaison between Store Operations and product/technology teams</li><li>Facilitate discovery sessions including requirement workshops</li><li>Elicit, analyze, and document business requirements related to store operations processes and technology platforms</li><li>Collaborate with stakeholders to define clear problem statements, desired outcomes, and acceptance criteria</li><li>Support technology solutions such as Store Backoffice, Electronic Shelf labels, SAP for stores and tailor-made solutions</li><li>Identify process and system improvement opportunities that improve throughput, accuracy, labor efficiency, and service levels</li><li>Assess operational impacts of new features and support change management activities</li><li>Support User Acceptance Testing (UAT) by developing test scenarios, validating outcomes, and coordinating defect resolution</li><li>Ensure solutions meet both functional and non-functional business requirements</li><li>Use Jira to manage requirements, user stories, defects, and backlog prioritization</li><li>Use Confluence to document business processes, functional requirements, solution designs, and decision logs</li><li>Maintain clear, traceable documentation that supports transparency and cross-team alignment</li><li>Provide clear communication of status, risks, dependencies, and trade-offs to stakeholders</li></ul>Requirements<ul><li>Bachelor’s degree in Business, Information Systems, or a related field</li><li>2–4 years of experience as a Business Analyst or Product Analyst</li><li>Strong experience using Atlassian tools, particularly Jira and Confluence</li><li>Solid understanding of software development life cycle (SDLC) and Agile methodologies</li><li>Proven experience translating business requirements into Agile product artifacts</li><li>Ability to work effectively in cross-functional teams</li><li>Strong written and verbal communication skills</li><li>Ability to operate effectively in a fast-paced, iterative product environment</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

As a Retail Analytics Specialist, you will play a key role in supporting the strategic direction of Allwyns’s retail network. You’ll contribute to the definition of business objectives, commercial KPIs, and budget planning, while monitoring performance and delivering insightful reports. Additionally, you’ll provide comprehensive analytics and reporting across the entire retail ecosystem, supporting stakeholders at all levels, from agents and Marketing Units to Area Managers, Sales teams, and top management.&nbsp;What your day to day will include:<ul><li>Monitoring retail network KPIs (Allwyn stores, Play Stores, indirect channels) and developing Power BI reports (annual, quarterly, monthly, ad-hoc) with detailed performance analysis by region, store, and product.</li><li>Conducting post-investment appraisal of retail initiatives, evaluating store uplift based on solid methodologies.</li><li>Ensuring accuracy and stability of reporting tools, combining technical expertise with business understanding.</li><li>Collaborating with the AI team on root cause analysis and predictive modeling and expanding reporting automation using AI capabilities.</li><li>Expanding automation in reporting utilizing AI features</li><li>Aligning with BI team to optimize data infrastructure that supports the team's reporting needs.</li><li>Providing clear &amp; meaningful KPI specs, efficient database preparation &amp; ensuring optimized Power BI reports</li></ul>&nbsp;What you’ll bring:<ul><li>Bsc in Management Science &amp; Technology, Mathematics, Statistics, Computer Science or relevant field, Master's degree will be considered an asset</li><li>Hands-on experience in data mining and analysis of big data in large-scale data environments</li><li>Excellent knowledge of SQL and ETL/ELT processes</li><li>Good knowledge of programming languages, statistical models and analytics tools (Python, R, Databricks, SAS)</li><li>Solid experience in data visualization tools (Power BI, Tableau)</li><li>Advanced MS Excel knowledge</li><li>Familiarity with ML/AI applications in retail or behavioural analytics</li><li>Strong analytical and conceptual thinking; ability to translate findings into real-world recommendations</li><li>Excellent communication skills in English &amp; Greek</li><li>Good Knowledge of the gaming industry will be considered an asset</li></ul>&nbsp;What’s&nbsp;in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

Retail Analytics Specialist (3962)

At Imperial Brands, we’re seeking a Global Travel Activation Executive to bring our brands to life across the travel retail channel. In this role, you will be responsible for executing high-impact trade marketing initiatives across duty-free and travel retail environments, ensuring our products stand out in-store and deliver measurable business results.You’ll collaborate with cross-functional teams, retailers, and agencies to deliver engaging brand activations, drive visibility, and support sales growth in key travel retail markets. If you thrive in fast-paced environments, enjoy international travel, and love turning strategy into impactful in-store experiences, this role could be a great fit for you.Imperial Brands PLC 𝗛𝗲𝗹𝗹𝗮𝘀 is a 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 𝗚𝗿𝗲𝗮𝘁 𝗣𝗹𝗮𝗰𝗲 𝗧𝗼 𝗪𝗼𝗿𝗸® for the second time in a row. This prestigious recognition highlights I𝗺𝗽𝗲𝗿𝗶𝗮𝗹 𝗕𝗿𝗮𝗻𝗱𝘀 𝗛𝗲𝗹𝗹𝗮𝘀 commitment to creating a work environment that fosters employee well-being, trust, and innovation.&nbsp;Location: Athens, Hybrid work set-up&nbsp;Principal Accountabilities<ul><li>Execute trade marketing campaigns, product launches, promotions, and brand activations across travel retail locations.</li><li>Ensure strong in-store presence through correct planogram implementation, POS materials deployment, and retail display installations.</li><li>Collaborate with Sales, Trade Marketing, and regional teams to implement market-specific operational plans aligned with business objectives.</li><li>Manage and coordinate field teams, brand ambassadors, and external agencies to deliver activations and achieve agreed KPIs.</li><li>Track and analyse campaign performance, providing insights and recommendations to improve future initiatives.</li><li>Manage trade marketing budgets, suppliers, and promotional materials to ensure cost-effective and timely execution.</li></ul>&nbsp;Skills and Experience Required<ul><li>Fluent English (spoken and written) with strong communication and stakeholder management skills.</li><li>University degree in Business, Marketing, or a related field.</li><li>Experience in Sales, Marketing, or Trade Marketing within FMCG or retail environments.</li><li>Strong organizational skills with the ability to manage multiple projects in a dynamic environment.</li><li>Experience working with external agencies, suppliers, or field teams is an advantage.</li><li>Willingness to travel internationally and work across multicultural markets.</li></ul>&nbsp;What We OfferIn return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and many extras including private Life Insurance and Health Care program, free light lunch and fuel allowance, hybrid/flexible working opportunities as well inspiring places to work and collaborate with purpose. Here at Imperial we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.

Global Travel Activation Executive - Hybrid

The Retail Product &amp; Services Manager is a senior leadership role responsible for defining and delivering Vodafone’s retail proposition across devices, accessories, and technology-related services. The role leads a large, multidisciplinary team (20+ FTEs) and owns the end-to-end commercial performance of retail products and services. It plays a critical role in positioning Vodafone as a destination for technology, ensuring strong execution across retail channels and a compelling, differentiated customer experience. This is a high-impact role combining team leadership, commercial ownership, retail marketing, and operational control, with direct influence on revenue, margin, and in-store performance.Key Accountabilities:• &nbsp; &nbsp;Lead and develop a high performing team of 20+ professionals, setting clear objectives, ways of working, and accountability while driving a performance &nbsp;and results oriented culture.&nbsp; • &nbsp; &nbsp;Define and execute the retail products and services strategy, positioning Vodafone as a technology destination through a differentiated portfolio across devices, accessories, and value added services, informed by customer insights and market trends.&nbsp; • &nbsp; &nbsp;Own full commercial performance and P&amp;L, including pricing, promotions, commercial policies, revenue growth, margin optimization, cost efficiency, and performance reviews with corrective actions.&nbsp; • &nbsp; &nbsp;Drive retail marketing and customer experience excellence, owning end to end execution across physical and digital touchpoints, in store experience, merchandising, and targeted campaigns to maximize traffic, conversion, and upsell.&nbsp; • &nbsp; &nbsp;Lead services development, purchasing, and cross functional alignment, scaling technology related services (financing, insurance, trade in), ensuring seamless supply, optimal stock and logistics, and strong collaboration with senior stakeholders across Retail, Digital, Finance, Supply Chain, CRM, and Marketing.Who you are• &nbsp; &nbsp;8-12+ years of experience in retail, commercial, product, or marketing roles with proven experience leading large teams (15–20+ people), including managers. • &nbsp; &nbsp;Strong track record of P&amp;L ownership and delivering commercial results. • &nbsp; &nbsp;Deep understanding of retail business dynamics (products, merchandising, sell-out drivers) combined with solid understanding of purchasing, supply chain, and stock management principles. • &nbsp; &nbsp;Experience in consumer electronics, telco, or technology-driven environments is highly desirable • &nbsp; &nbsp;Strong leadership, communication, and stakeholder management skills. • &nbsp; &nbsp;Strategic thinking combined with hands-on execution capability, high level of ownership, accountability, and results orientation.Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece&nbsp;</li><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

Retail Product & Services Manager

We are seeking a Store Operations Business Analyst who will play a key role in bridging the gap between Store Operations, Franchise business stakeholders, and technology delivery teams. This individual will leverage Agile methodologies to elicit, refine, and manage business requirements for store technology solutions, ensuring that products align with operational needs and business goals. Working closely with Product Managers, engineers, and operations leaders, you will drive process efficiencies and enhance performance within a dynamic retail distribution network.Office location: Northeastern suburb of AthensOn-site presence: 3 days per weekResponsibilities<ul><li>Act as the primary liaison between Store Operations and product/technology teams</li><li>Facilitate discovery sessions such as requirement workshops with stakeholders</li><li>Elicit, analyze, and document business requirements for store operations and technology platforms</li><li>Define clear problem statements, desired outcomes, and acceptance criteria in collaboration with stakeholders</li><li>Support technology solutions, including Store Backoffice, Electronic Shelf Labels, SAP for stores, and tailored applications</li><li>Identify and propose process and system optimizations to enhance throughput, accuracy, and service levels</li><li>Assess the operational impacts of new features and assist in change management initiatives</li><li>Develop test scenarios, validate outcomes, and coordinate defect resolution during User Acceptance Testing (UAT)</li><li>Ensure solutions align with functional and non-functional business requirements</li><li>Manage requirements, user stories, defects, and backlog prioritization using Jira</li><li>Document business processes, functional requirements, and decisions in Confluence</li><li>Maintain clear, traceable documentation that supports transparency and cross-team alignment</li><li>Communicate project statuses, risks, dependencies, and trade-offs effectively to stakeholders</li></ul>Requirements<ul><li>Bachelor’s degree in Business, Information Systems, or a related field</li><li>2+ years of experience as a Business Analyst or Product Analyst</li><li>Skills in BA stakeholder management, elicitation of information, and BA artifacts documentation</li><li>Proficiency in using Atlassian tools, particularly Jira and Confluence</li><li>Solid understanding of the software development life cycle (SDLC) and Agile methodologies</li><li>Proven ability to translate business requirements into Agile product documentation</li><li>Strong interpersonal and communication skills for effective cross-functional collaboration</li><li>Excellent command of written and spoken English (B2+ level)</li><li>Working proficiency in Greek</li></ul>Nice to have<ul><li>SAP Retail experience</li><li>Ability to operate effectively in a fast-paced, iterative product development environment</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Store Operations Business Analyst

As an In-Store Communications Sr. Specialist, you'll revolutionize in-store experiences with cutting-edge digital tools and interactive solutions to captivate customers and elevate store performance. You’ll Create impactful customer journeys with In Store Touchpoints that drive engagement, elevate store performance, and unlock new monetization opportunities through Retail Media Networks.&nbsp;Your day to day will include:<ul><li>Assisting with in-store marketing initiatives and campaigns to boost market impact and customer appeal.</li><li>Executing immersive experiences to enhance customer engagement.</li><li>Creating content for in Store touchpoints (Digital screens etc) and adapting Brand Campaigns into in store commercial communication messages.</li><li>Adapting key visuals into valuable content for screens, audio, and interactive formats. Treating in-store screens as performance channels, optimizing loops by mission and moment (entrance acquisition, dwell engagement, point-of-sale impulse).</li><li>Establishing content taxonomy and mission-based frameworks for Digital touchpoints (Screens).</li><li>Working closely with Marketing, Product, Brand, and external partners (agencies, vendors, tech providers) to deliver creative and execution excellence.</li><li>Developing multimedia content (video) per the commercial plan.</li><li>Supporting brief development and communication with advertising agencies.</li><li>Creating reports on marketing impact on retail KPIs.</li><li>Define and implement operating standards for in-store communication touchpoints, ensuring alignment with brand guidelines and commercial objectives.</li></ul>What you need to succeed:<ul><li>5+ years of professional experience in Communications/Marketing/Retail Marketing</li><li>BSc in Marketing, Communications, or related field</li><li>Sound knowledge of marketing operations and standards</li><li>Experience in creative &amp; high-quality digital material development</li><li>Strong problem-solving skills</li><li>Experience in highly-matrixed or complex organizations is a plus</li><li>Proficient in Microsoft Office (Word, PowerPoint, Excel)</li><li>Excellent English &amp; Greek (written and oral)</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

In-Store Communications Sr. Specialist (3832)

As a Remote Retail Technical Support Agent, you will quickly resolving store agents' technical issues. From infrastructure and operations to equipment, they provide swift, effective solutions or escalate as needed, ensuring smooth store operations every time.&nbsp;What your day to day will include:• &nbsp; &nbsp;Handling incoming technical requests from Allwyn stores&nbsp; • &nbsp; &nbsp;Resolving issues following specific processes and methodologies • &nbsp; &nbsp;Researching unresolved issues before escalation • &nbsp; &nbsp;Assessing ticket criticality and escalating complex cases • &nbsp; &nbsp;Building effective relationships with agents&nbsp; • &nbsp; &nbsp;Recording incidents and resolutions, providing data to internal teams • &nbsp; &nbsp;Updating the ticketing system with tickets and resolutions • &nbsp; &nbsp;Following up on escalated tickets with technicians or internal teams • &nbsp; &nbsp;Handling equipment deployment, commissioning, decommissioning, relocation, and site readiness validation&nbsp;What you’ll bring:• &nbsp; &nbsp;BSc in Information Systems, Computer Science, Business Administration or other related fields• &nbsp; &nbsp;1+ years of proven experience and familiarity with similar position in Technical Support • &nbsp; &nbsp;Hands on experience in technical issues resolution&nbsp; • &nbsp; &nbsp;Customer service culture • &nbsp; &nbsp;Excellent problem-solving and communication skills • &nbsp; &nbsp;Knowledge of Call Center equipment/software programs • &nbsp; &nbsp;Strong organizational, planning and reporting skills &nbsp; • &nbsp; &nbsp;Excellent MS Office knowledge&nbsp; • &nbsp; &nbsp;Excellent command of the English language (written and oral)&nbsp;What’s&nbsp;in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

Remote Retail Technical Support Agent Band_Employee (3952)

We are seeking a motivated and analytical&nbsp;Product Development Officer&nbsp;to join our&nbsp;Retail Business Banking Products Sector, within the&nbsp;Retail Business Banking Segment.By joining us, you will contribute to the development and management of retail business baking loan products, supporting the strategic roadmap set by the Retail Business Banking Head. You will be involved in pricing, profitability analysis, market monitoring, and cross-functional coordination to ensure the competitiveness and performance of our retail business offerings.&nbsp;Your key responsibilities will be:<ul><li>Product Development &amp; Management: Support the design, enhancement, and lifecycle management of retail business loan products, processes, and documentation.</li><li>Pricing &amp; Profitability Analysis: Prepare pricing proposals, monitor product profitability, and track key performance indicators (e.g., loan origination, approval rates, NPL ratios).</li><li>Market &amp; Competition Monitoring: Analyze market trends and competitor practices to identify opportunities for product innovation and differentiation.</li><li>Strategic Proposals: Prepare presentations and documentation for new product ideas, modifications, and commercial initiatives to be reviewed by senior management and committees.</li><li>Cross-Functional Collaboration: Coordinate with internal teams (e.g., Risk, Operations, Legal), external partners, and sales channels to ensure successful product rollout and execution.</li></ul>&nbsp;You will be a great candidate if you:<ul><li>Have 3–5 years of relevant experience in Banking or a similar industry, ideally with exposure to retail business banking.</li><li>Hold a Bachelor’s degree in Business, Finance, Engineering, or a related field. A Master’s degree is highly desirable.</li><li>Have experience in product development, financial analysis, or performance monitoring.</li><li>Are proficient in the MS Office tools (Excel, PowerPoint).</li><li>Have excellent command of English and Greek (both in writing and verbally).</li><li>Demonstrate strong analytical, communication, and project coordination skills.</li><li>Thrive in a collaborative, fast-paced environment and have a client-centric mindset.</li><li>Strong strategic thinking, analytical, and problem-solving abilities with a data-results approach.</li><li>Are able to work in cross-functional teams under pressure &amp; tight deadlines.</li></ul>&nbsp;What’s in it for you:<ul><li>Competitive remuneration.&nbsp;</li><li>Hybrid work: work-life balance through remote and in-office work.  &nbsp;&nbsp;</li><li>Learning &amp; Development:&nbsp;</li></ul><ul><li></li></ul><ul><li>Access Unlimited Udemy Learnings, international training methodologies&nbsp;</li><li>Upskilling, Professional development and career guidance from successful executives.   &nbsp;</li><li>Identification and Utilization of Talent Pool through a structured Talent Management process.  &nbsp;&nbsp;</li></ul><ul><li>Wellbeing:&nbsp;</li></ul><ul><li></li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support. &nbsp;</li><li>Pension plan to support your plans and future financial expectations.  &nbsp;</li><li>Team building &amp; wellbeing activities.  &nbsp;</li><li>Potential Extra days of annual leave (Winter Bonus).   &nbsp;&nbsp;</li><li>Engage in volunteering activities through our TeamUp program.&nbsp;</li></ul><ul><li>Extra Benefits:</li></ul><ul><li></li></ul><ul><li>Exclusive discounts at partner stores.  &nbsp;</li><li>Staff pricing for banking products.  &nbsp;</li><li>Nursery and summer camp allowance for your little ones.  &nbsp;</li></ul>

Product Development Officer (RBB)

We are seeking a Junior Platform Engineer – Store Operations to support the stability, performance and ongoing improvement of the technology platforms powering our retail stores.In this role, you will act as a technical expert for store-level systems, integrations and data flows, collaborating with product, delivery and operations teams to ensure seamless store operations.Office location: Northeastern suburb of Athens.On-site presence: 3 days per week.Responsibilities<ul><li>Monitor, maintain and optimize store-level platforms to ensure high availability and performance</li><li>Provide Tier 2 technical support for store operations teams, troubleshooting issues related to data flows, system performance and integrations</li><li>Collaborate with vendors and internal teams to resolve platform incidents and minimize disruption to store operations</li><li>Understand relational databases, including writing and optimizing queries, performing data validation and supporting ETL processes</li><li>Develop understanding of integration patterns such as API-based, event-driven, flat-file, message queues and real-time vs batch to support system connections</li><li>Work with engineering teams to implement and validate integrations between store systems and enterprise platforms</li><li>Ensure stability of the system and provide guidance in new implementations</li><li>Contribute to continuous improvement of deployment pipelines and operational processes</li><li>Implement and enhance monitoring, alerting and observability tools to proactively identify performance issues</li><li>Participate in on-call rotation for critical store systems</li><li>Contribute to root-cause analysis and the development of long-term stability improvements</li><li>Act as a bridge between delivery, product and business, ensuring technical issues are clearly communicated</li><li>Document system flows, operational procedures, troubleshooting guides and knowledge bases</li><li>Provide training and technical guidance to cross-functional teams when needed</li></ul>Requirements<ul><li>Bachelor’s degree in Computer Science, Engineering, Information Systems or equivalent practical experience</li><li>Knowledge of SQL, including query writing, joins, performance tuning, data validation and troubleshooting</li><li>Understanding of system integration methods such as REST/SOAP APIs, message queues, flat-file transfer, ETL pipelines and event-driven architectures</li><li>Experience supporting distributed systems or platforms at scale (0-2 years)</li><li>Skills in analytical and diagnostic troubleshooting in complex, multi-system environments</li><li>Proficiency in verbal and written English communication, with the ability to explain technical issues to non-technical audiences</li></ul>Nice to have<ul><li>Experience supporting technologies in retail, grocery or high-volume operational environments</li><li>Familiarity with cloud environments such as AWS, Azure or GCP</li><li>Knowledge of monitoring tools</li><li>Understanding of POS systems, inventory platforms or store workforce/operations tools</li><li>Exposure to DevOps practices and CI/CD processes</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Junior Platform Engineer – Store Operations

AB Vassilopoulos: A world of opportunities awaits youAt AB Vassilopoulos, we are more than 12,000 people sharing the same purpose: to give our best every day and make a difference in people’s lives. With a presence across Greece - from stores and offices to distribution centers and our Home Shop Center with more than 500 Job roles - we offer countless opportunities for growth, in an environment that respects and supports every team member. As part of the global Ahold Delhaize group and one of the most dynamic brands in Greece, we are proud to consistently be recognized as a Top Employer.&nbsp;Become part of the #proudABers team!The opportunity&nbsp;We are seeking a dynamic and experienced IT Product Owner to lead the Core Retail and Forecast &amp; Replenishment (F&amp;R) domain within our organization. In this role, you will be responsible for driving the evolution and optimization of retail business processes supported by SAP Retail, our primary ERP platform.You will work closely with business stakeholders and cross-functional IT teams to manage demand across areas such as Retail Finance, Order Management, Inventory Management, and Forecast &amp; Replenishment. The role requires strong SAP process understanding, product ownership capabilities, and the ability to translate business needs into scalable system solutions.As a Product Owner, you will manage the product backlog, define requirements, and ensure that solutions deliver measurable business value while supporting the organization’s digital transformation initiatives.What you will focus on<ul><li>Product Vision &amp; Strategy: Support the development and communication of a clear product vision and roadmap for the Core Retail and Forecast &amp; Replenishment domain. Contribute to the planning, optimization, and continuous improvement of core retail processes supported by SAP Retail.&nbsp; Align product priorities with organizational goals and business needs.</li><li>Requirements Management: Collaborate closely with business stakeholders, SAP experts, and IT teams to gather, analyze, and prioritize business requirements. Translate business requirements into user stories, functional specifications, and acceptance criteria.&nbsp; Ensure that requirements are clearly understood by development and functional teams.</li><li>Product Backlog Ownership: Manage and prioritize the product backlog, ensuring it contains well-defined user stories, features, and technical tasks. Define clear acceptance criteria and ensure alignment with business objectives. Work closely with your manager and key stakeholders to ensure that the roadmap reflects evolving business priorities.</li><li>Cross-functional Collaboration: Work closely with SAP specialists, developers, business analysts, and other IT teams to support the successful delivery of product features. Facilitate communication between technical teams and business stakeholders to ensure alignment throughout the development lifecycle.</li><li>Continuous Improvement: Identify opportunities to improve processes and systems within the Core Retail and F&amp;R landscape. Support the implementation of enhancements that improve operational efficiency, forecasting accuracy, and inventory optimization. Stay informed about retail industry trends, SAP capabilities, and best practices to support continuous innovation.</li><li>Lead training sessions for end users and other IT stakeholders</li><li>Analyze preferences and requests of end users.</li><li>Follow applicable Standards, Procedures, Guidelines and Methodologies in the implementation and/or maintenance of the SAP ECC6 platform</li></ul>Who we are looking for<ul><li>3+ years of relevant IT experience, experience in the retail industry would be considered a plus.</li><li>Solid understanding of SAP Retail business processes, particularly in core retail and supply chain areas.</li><li>Experience working in complex IT landscapes and large organizations.</li><li>Very good working knowledge of SAP business processes associated with core Retail and Forecast &amp; Replenishment. Knowledge of SAP SD, SAP MM and SAP FI</li><li>Experience with SAP F&amp;R will be considered an asset.</li><li>Proficiency in Agile Methodologies (SAFe) and hands on experience in agile tools (Atlassian)</li><li>Excellent command of the English language both written &amp; spoken.</li><li>Ability to travel (Europe) up to 10% depending on the nature and the duration of the assigned projects/work.</li></ul>The value you bring<ul><li>Analytical Thinking | Ability to process complex information with a critical, solution‑driven mindset</li><li>Problem Solving | Be on top and define problems, develop and implement effective solutions</li><li>Effective Collaboration | Understand team dynamics that embrace healthy work climate</li><li>Structured Work Approach | Organization, consistency, and strong attention to detail across all stages of work</li><li>Accuracy | Systematic and methodical execution of tasks with a high standard of quality</li></ul>We care for you&nbsp;<ul><li>Competitive remuneration package</li><li>A buddy to support you during onboarding</li><li>Free lunch meals in our restaurant</li><li>Unlimited access to LinkedIn Learning programs</li><li>Health insurance</li><li>Available parking</li><li>Hybrid way of working</li><li>Wellbeing Program</li></ul>A place where everyone belongsAll our candidates and employees are treated with respect and equality, regardless of race, color, religion, gender, sexual orientation, national origin, disability, or any other characteristic protected by law.As part of our commitment to inclusion and equality, we have signed the Diversity Charter Greece , we are certified with the SHARE Equality Label and we are members of LEAD Network, recognizing our tangible actions toward a truly inclusive work environment.*All applications are treated with utmost confidentiality

IT Product Owner

We are seeking a dynamic and results-driven Shopper Excellence Specialist&nbsp;to lead the development and execution of Trade Marketing plan across customers. The successful candidate will work closely with Sales, Category and Marketing teams to drive shopper engagement and enhance brand presence across retail. You will play a pivotal role in understanding shopper behavior, optimizing the path to purchase, and delivering tailored made solutions that align with both customer and business objectives.Key Accountabilities<ul><li>Develop and implement shopper marketing strategies in collaboration with key stakeholders (sales, marketing, and category teams).</li><li>Monitor and evaluate the effectiveness of shopper marketing campaigns, providing insights and recommendations for continuous improvement.</li><li>Design and execute in-store activations, POS materials, and digital touchpoints to enhance shopper experience.</li><li>Full budget ownership (CPPs / A&amp;Ps) per customer, per brand ensuring the most effective execution of plan to support brand and shopper objectives.</li><li>Analyze shopper insights and trends to create data-driven marketing campaigns that drive conversion.</li><li>Consolidate and provide accurate promo volume uplift per customer for S&amp;OP meetings.</li><li>Collaborate with retail partners to tailor and optimize marketing initiatives, ensuring alignment with customer priorities.</li><li>Track and report on the ROI of all shopper marketing initiatives, identifying key opportunities for growth.</li><li>Support categories and sales with daily &amp; ad hoc requests.</li></ul>Candidate Profile<ul><li>Bachelor’s Degree in Business Administration / Economics or any related field</li><li>Minimum 2 years of relevant experience in Trade Marketing, Sales or Marketing department preferably within FMCG sector</li><li>Strong project &amp; time management capabilities, multitasking mindset and analytical thinking approach</li><li>Structured approach to problem-solving and flexibility to change plans when necessary.</li><li>Ability to work independently and in team environment, ability to influence and inspire others</li><li>Excellent communication skills and fluency both in English and Greek.</li><li>Very good knowledge of MS-Office</li><li>Hands-on, entrepreneurial mindset</li></ul>&nbsp;

Shopper Excellence Specialist

Ready to help create impactful marketing experiences? As a Marketing Specialist, you’ll support the design and execution of marketing plans, ensuring daily activities resonate with audiences and deliver exceptional customer experiences.&nbsp;What your day to day will include:<ul><li>Reviewing market research reports and data insights to propose marketing initiatives.</li><li>Participating in the design and implementation of the Gaming Marketing Unit strategy and plan.</li><li>Designing and supporting the execution of go-to-market plans in collaboration with other teams.</li><li>Proposing clear, insightful &amp; analytical briefs to advertising agencies or internal teams and reviewing deliverables in compliance with business and Marketing guidelines.</li><li>Aligning with other supportive Centers of Excellence (e.g. Communication, Media, Retail Engagement, etc.) securing the deliverables to be on time.</li><li>Designing and implementing in-store activations (e.g., promotions, events, etc.).</li><li>Monitoring campaign performance, budget, and marketing KPIs.</li><li>Supporting the execution of integrated omnichannel campaigns.</li><li>Performing market visits to evaluate commercial actions and proposing new retail formats.</li><li>Supporting regulatory submissions for Hellenic Gaming Commission in collaboration with the regulatory team.</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Communication, Marketing, Business Administration or any other relevant field; MSc in relevant topic is desirable</li><li>3+ years of hands-on experience in marketing/advertising within a consumer-oriented organization or advertising agency&nbsp;</li><li>Very good knowledge of marketing operations and standards</li><li>Experience in managing 360 marketing activities</li><li>Strong achievement and results oriented mentality</li><li>Problem solving skills with attention to detail</li><li>Excellent communication skills in English &amp; Greek</li></ul>&nbsp;What’s in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

Marketing Specialist (3920)

At Kotsovolos, we believe in your uniqueness and everything you have to offer! Here, you create your own current! &nbsp;📈 Our achievements in numbers 3,000+ People | 100+ Stores | 2 Logistics Centers – 77.000 sqm | 2 Call Centers | 2 Modern Training Centers | Kapaskill – our live, personalized learning ecosystem | 75,000+ hours of training per year | 400+ different roles &amp; 49 Business Units &nbsp;🎯 Our purpose Better Living. Everywhere. for Everyone!&nbsp;💼 Your everyday work-life&nbsp;<ul><li>Define and evolve the marketing measurement framework across all channels, leveraging attribution models (e.g. MTA, MMM) to assess performance and contribution</li><li>Establish and maintain a single source of truth for marketing performance data, ensuring accuracy, consistency, and alignment across platforms</li><li>Design and oversee incrementality testing and holdout experiments, as well as CRO testing initiatives to validate and optimize channel effectiveness</li><li>Own KPI frameworks and performance governance cadence, aligning Performance Marketing, Marketing Technology, SEO/GEO, and E-commerce stakeholders</li><li>Develop dashboards, reporting frameworks, and standardized performance reports with clear insights and actionable recommendations</li><li>Translate complex data into strategic insights, supporting decision-making and budget allocation through scenario modeling and data-driven analysis</li><li>Ensure data integrity and reconciliation processes across tools and systems, resolving discrepancies in performance metrics</li><li>Lead and develop the team, setting clear goals, priorities, and performance expectations while supporting growth and capability building</li></ul>&nbsp;🚀 As an ideal fit, you should have&nbsp;<ul><li>BA in Marketing, Business Statistics, Computer Science, or related field</li><li>5+ years in marketing analytics, performance marketing, or related role</li><li>Familiarity with BI tools (Power BI or equivalent); working knowledge of SQL</li><li>Experience with digital media platforms and MarTech stack</li><li>Demonstrated success building and leading high-performing analytical teams</li><li>Track record of improving maturity measurement and attribution modeling</li><li>Retail/e-commerce experience preferred</li></ul>&nbsp;💎 What we offer&nbsp;<ul><li>Continuous training in new technologies and tools</li><li>Career development and growth opportunities</li><li>Competitive bonus scheme, performance-based</li><li>Group health/medical insurance package</li><li>Hybrid working model</li><li>Internal wellbeing actions &nbsp;</li></ul>&nbsp;⭐ Join&nbsp;#teamKotsovolos&nbsp;and be part of a team that promotes new technologies, loves to evolve, embraces diversity and is next to society.

Performance & Measurement Manager

As a Commercial Business Analyst, you will work within commercial analytics, using data and insights to strengthen sales performance and support data‑driven commercial decisions. You will analyze sales,&nbsp;customer&nbsp;and web data to&nbsp;identify&nbsp;opportunities, follow up performance, and support commercial priorities in the Sales Market.&nbsp;In this role, you will&nbsp;be responsible for&nbsp;the Sales Market Greece consisting&nbsp;of Greece, Cyprus, Bulgaria, Croatia, Serbia, Bosnia &amp; Herzegovina, Albania, Kosovo and North Macedonia.&nbsp;You will:&nbsp;<ul><li>Combine consumer and market research with full‑funnel web analytics, testing, and campaign evaluation to uncover behavioral patterns,&nbsp;identify&nbsp;opportunities, and support data‑driven commercial decisions across the organization</li><li>Conduct 360 analysis from customer,&nbsp;web&nbsp;and sales perspective to gather insights relevant&nbsp;for Commercial&nbsp;team</li><li>Analyze full funnel web performance across .com and app, including traffic, user behavior, product performance, and sales</li><li>Provide insights on campaign effectiveness, including conversion attribution and return on ad spend</li><li>Analyze sales, customer and web data to draw insights related to QCP, product,&nbsp;assortment&nbsp;and pricing</li><li>Analyze customer feedback across touchpoints to&nbsp;identify&nbsp;opportunities to enhance customer experience and measure the impact of commercial activities</li><li>Plan, support, and evaluate A/B and multivariate testing to&nbsp;optimize&nbsp;customer experience and conversion in online store and CRM/Email</li><li>Conduct customer segmentation, cohort analysis, and product performance reviews.&nbsp;</li><li>Implement tagging, tracking, and SEO analytics to ensure&nbsp;accurate&nbsp;data collection and improve visibility in owned channels</li><li>Act as&nbsp;expert&nbsp;user of SQL and data platforms, supporting data extraction and team upskilling</li><li>Support Experience Lead, E‑com Leads, Commercial Managers and Marketing team with analytics activities and share insights</li><li>Conduct commercial and sales performance analysis, generating actionable insights from reports and dashboards to support decision‑making</li><li>Plan, quantify and drive execution of tactical activations in the Sales Market, within the budget and frame set by Global (e.g.,&nbsp;maximum&nbsp;discount)&nbsp;</li><li>Consult and collect input from Commercial Leads on plan and execution of tactical activations&nbsp;&nbsp;</li><li>Drive business cases and follow-up of 'Big rocks', in alignment with Commercial Manager and Commercial leads&nbsp;</li><li>Conduct 360 analysis from customer,&nbsp;web&nbsp;and sales perspective to gather insights relevant for Commercial team&nbsp;</li><li>Analyze full funnel web performance across .com and app, including traffic, user behavior, product performance, and sales&nbsp;</li><li>Support providing insights on campaign effectiveness, including conversion attribution and return on ad spend&nbsp;</li><li>Analyze sales, customer and web data to draw insights related to QCP, product,&nbsp;assortment&nbsp;and pricing&nbsp;</li><li>Plan, support, and evaluate A/B and multivariate testing to&nbsp;optimize&nbsp;customer experience and conversion in online store and CRM/Email&nbsp;</li><li>Conduct customer segmentation, cohort analysis, and product performance reviews&nbsp;</li><li>Implement tagging, tracking, and SEO analytics to ensure&nbsp;accurate&nbsp;data collection and improve visibility in owned channels&nbsp;</li></ul>WHO YOU’LL WORK WITH​&nbsp;As a Commercial Business Analyst,&nbsp;you will work closely with Commercial, Digital Experience, E‑commerce&nbsp;and Marketing teams, supporting strong commercial decisions through insights, follow‑ups&nbsp;and analytics support. You&nbsp;will&nbsp;collaborate cross‑functionally, translating data into clear recommendations that support prioritization and execution.&nbsp;WHO YOU ARE​&nbsp;We are looking for people with…&nbsp;<ul><li>2+ years of experience in commercial analytics, preferably within e‑commerce,&nbsp;retail&nbsp;or a data‑driven commercial environment.&nbsp;&nbsp;</li><li>Strong&nbsp;experience in sales,&nbsp;customer and&nbsp;performance analytics.&nbsp;&nbsp;</li><li>Proficiency&nbsp;in Google Analytics, Adobe Analytics,&nbsp;Tableau&nbsp;and Power BI.&nbsp;&nbsp;</li><li>Knowledge&nbsp;of A/B testing methodologies, performance&nbsp;measurement&nbsp;and tracking implementation.&nbsp;&nbsp;</li><li>Strong&nbsp;analytical,&nbsp;reporting&nbsp;and presentation skills.&nbsp;&nbsp;</li><li>Bachelor’s&nbsp;degree in Business, Marketing, Economics, Data Science,&nbsp;Statistics&nbsp;or&nbsp;a related field.&nbsp;&nbsp;</li><li>Professional&nbsp;English skills, written and spoken.&nbsp;</li></ul>And people who are…&nbsp;<ul><li>Analytical&nbsp;and insight‑driven, with a commercial mindset.&nbsp;&nbsp;</li><li>Able&nbsp;to translate complex data into clear, relevant insights.&nbsp;&nbsp;</li><li>Structured, detail‑oriented and comfortable working with large datasets.&nbsp;&nbsp;</li><li>A&nbsp;strong collaborator who works effectively across teams.&nbsp;&nbsp;</li><li>Curious,&nbsp;proactive&nbsp;and continuously looking for improvements.&nbsp;</li></ul>WHY YOU’LL LOVE WORKING HERE ​&nbsp; At H&amp;M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.&nbsp;​&nbsp;More specifically, we offer:&nbsp;<ul><li>25% Staff discount on all our H&amp;M Group brands, both in stores and online (H&amp;M, COS, Weekday, Monki, H&amp;M HOME, &amp; Other Stories and ARKET)</li><li>H&amp;M Incentive&nbsp;Program&nbsp;– HIP.&nbsp;Learn more about the program&nbsp;here</li><li>Private Health and Life Insurance</li><li>Food Vouchers</li><li>Long Service&nbsp;Reward at&nbsp;10, 15 &amp; 20 year&nbsp;anniversary</li><li>Baby Birth Gift Card</li><li>Retirement Reward</li><li>Bonus for Referring a Friend</li><li>Hybrid Work Model</li><li>Unlimited Career Opportunities (over 70% of our recruitment processes are internal)</li></ul>

Commercial Business Analyst

As our CRM Team Leader, you’ll turn Retail CRM strategy into action—shaping a powerful, results-driven CRM plan that boosts customer value and deepens engagement. You’ll be at the forefront of designing, executing, and continuously optimizing our Retail CRM roadmap, ensuring every initiative delivers measurable impact while creating meaningful customer experiences.&nbsp;What your day to day will include:• &nbsp; &nbsp;Owning our largest and most strategic retail segment, driving growth, engagement, and customer value • &nbsp; &nbsp;Designing and executing CRM and loyalty customer journeys that deliver results, connecting Loyalty strategy to lifecycle management • &nbsp; &nbsp;Leading and supporting a high-performing team, nurturing talent, and enabling success • &nbsp; &nbsp;Implementing the Retail CRM strategy through tactical plans that boost engagement and lifetime value while staying compliant • &nbsp; &nbsp;Driving innovation across lifecycle and base management, leveraging CRM platform capabilities, while improving efficiency and scalability through ongoing automations • &nbsp; &nbsp;Tracking performance and budgets, turning insights into action, and collaborating across Marketing, Customer, Online, and Commercial teams to align on commercial plans&nbsp;What you’ll bring:• &nbsp; &nbsp;BSc in Business Administration, Digital, &nbsp;Marketing, Statistics, Mathematics, Engineering, or a related field; Master’s degree will be considered as a plus • &nbsp; &nbsp;6+ years of experience in a similar role, ideally in a fast-paced gaming or ecommerce environment • &nbsp; &nbsp;Experience with CRM tools (e.g., Salesforce, Microsoft Dynamics, Adobe, Unica, Responsys, Optimove) is a plus • &nbsp; &nbsp;Proven experience leading teams with solid people skills • &nbsp; &nbsp;Innovation mindset, tech-savviness, and maximizing utilization of CRM platforms&nbsp; • &nbsp; &nbsp;Data-driven mindset, leveraging AI and analytics&nbsp; • &nbsp; &nbsp;Insight storytelling ability, driving actionable outcomes • &nbsp; &nbsp;Good organizational and planning skills, able to manage multiple projects • &nbsp; &nbsp;Proficient in MS Office (Word, Excel, PowerPoint, Copilot)&nbsp;What’s&nbsp;in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

CRM Team Leader (3919)

As an E‑commerce Lead, you will contribute to digital commercial performance by planning and executing daily product exposure across .com and the app. You will ensure the online offer is visible, relevant, and aligned with commercial priorities.&nbsp;In this role, you will&nbsp;be responsible for&nbsp;the Sales Market Greece consisting&nbsp;of Greece, Cyprus, Bulgaria, Croatia, Serbia, Bosnia &amp; Herzegovina, Albania, Kosovo and North Macedonia.You will:<ul><li>Publish and update content on .com and the app according to the QCP and in alignment with the Marketing calendar.</li><li>Manage day‑to‑day product exposure and optimize ranking, deals, and discount activities based on commercial priorities and performance.</li><li>Use data‑driven insights to improve navigation, exposure tactics, internal search, and ranking to strengthen commercial outcomes.</li><li>Optimize internal search functionalities (e.g., synonyms, filtering logic) to improve discoverability.</li><li>Partner with Commercial Managers on campaigns, activations, and product strategies, ensuring alignment with customer group plans.</li><li>Collaborate with Experience Leads to secure a seamless end‑to‑end digital shopping journey across customer groups.</li><li>Support continuous improvement of digital performance by identifying opportunities, sharing learnings, and influencing smarter product exposure decisions.</li></ul>WHO YOU’LL WORK WITH​As an E‑commerce Lead, you will collaborate daily with Commercial Managers, Experience Leads, E‑commerce Operations, Customer Activation, and Marketing teams. You will act as a connector between commercial plans, digital execution, and customer experience&nbsp; making sure that exposure decisions, content, and performance routines are aligned across the Sales Market.WHO YOU ARE​We are looking for people with…<ul><li>2+ years of experience in eCommerce, preferably within fashion retail.</li><li>Strong knowledge of online visual merchandising, UX, and site optimization.</li><li>Strong analytical, commercial, and communication skills.</li><li>Experience working with eCommerce platforms and digital tools.</li><li>Proficiency in English (written and spoken).</li><li>A bachelor’s degree in Business, Marketing, Economics, or a related field.</li></ul>And people who are…<ul><li>Insight‑driven, curious about digital trends, and motivated by improving the shopping journey.</li><li>Skilled at translating customer behaviour and performance data into clear actions.</li><li>Comfortable working cross‑functionally and building alignment across teams.</li><li>Collaborative, open‑minded, and eager to drive commercial impact through continuous improvement.</li></ul>WHO WE ARE​H&amp;M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.&nbsp;WHY YOU’LL LOVE WORKING HERE&nbsp;​ At H&amp;M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​More specifically, we offer:<ul><li>25% Staff discount on all our H&amp;M Group brands, both in stores and online (H&amp;M, COS, Weekday, Monki, H&amp;M HOME, &amp; Other Stories and ARKET).</li><li>H&amp;M Incentive&nbsp;Program&nbsp;– HIP.&nbsp;Learn more about the program&nbsp;here.</li><li>Private Health and Life Insurance.</li><li>Food Vouchers.</li><li>Long Service&nbsp;Reward at&nbsp;10, 15 &amp; 20 year&nbsp;anniversary.</li><li>Baby Birth Gift Card.</li><li>Retirement Reward.</li><li>Bonus for Referring a Friend.</li><li>Hybrid Work Model.</li><li>Unlimited Career Opportunities (over 70% of our recruitment processes are internal).</li></ul>

E‑commerce Lead

Ensure the commercial, financial and operational success of Vodafone External Channels (Hunters, Family Advisor) and Indirect Channels (Prepay Wholesale, TLM and Digital External Partners) and promote Vodafone activities. The role drives channel performance across sales, partners, and activities, supports Corporate Affairs and Network priorities nationally, and leads, develops, and builds succession within the team.Key accountabilities and decision ownership:&nbsp; • Contribute to sales objectives, strategies and plans. Observe competitors and propose actions in order for the channels and external partners to remain flexible and competitive. • Achieving the External Channels sales quantitative &amp; qualitative targets. • Promoting &amp; developing customer satisfaction practices through commercial network of its accountability (NPS in all touch points) • Run special projects during the year, distributed by the Head of Retail Sales • Ensuring and controlling the application of all company’s policies and procedures by all employees • Formulates strategies to ensure maximum efficiency for the Sales teams • Establishes appropriate relationships with key customers &amp; partners in the areaWho you are• University Degree in business or management related areas • Working experience in retail will be considered a strong asset • Good Knowledge of mobile, fixed telephony and IT market • Sales experience in mobile and fixed market&nbsp; • Strong managerial and communication skills (in cross-regional teams) • Excellent negotiation skills &nbsp;• Very good analytical skills and problem-solving capability • Be innovative and team player&nbsp;Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece&nbsp;</li><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

External Channels Manager

As an Expert Account Manager – Wholesalers Impulse, you will control the achievement of sales targets, maximize performance, and increase engagement of Hellenic Lotteries wholesalers through the provision of support, guidance, promotion of Allwyn interests and products, and effective relationship management.&nbsp;What your day to day will include:• &nbsp; &nbsp;Designing and implementing a strategic business plan to expand the customer base and strengthen market presence&nbsp; • &nbsp; &nbsp;Proposing sales targets for HL wholesale accounts and monitoring and supporting their achievement to drive performance and profitability&nbsp; • &nbsp; &nbsp;Building and maintaining strong relationships with HL wholesalers, guiding them toward sustainable growth through sales support, issue resolution, and improvement initiatives&nbsp; • &nbsp; &nbsp;Handling negotiations with current and potential HL wholesalers for the establishment of commercial agreements&nbsp; • &nbsp; &nbsp;Supporting commercial policy creation and overseeing compliance, including accurate SLA implementation&nbsp; • &nbsp; &nbsp;Developing new network wholesalers and contributing to the expansion of indirect sales channels to enhance market coverage&nbsp; • &nbsp; &nbsp;Monitoring product stock levels of key account partners and coordinating timely delivery of Hellenic Lotteries and TORA products&nbsp; • &nbsp; &nbsp;Ensuring that key account partners have the required knowledge and certifications to promote Allwyn products in line with standards&nbsp; • &nbsp; &nbsp;Collaborating with Allwyn teams on product, marketing, and merchandising initiatives and providing customer-driven feedback&nbsp; • &nbsp; &nbsp;Monitoring partners’ financial performance, including credit follow-up, and proposing improvements to support operational efficiency and financial health • &nbsp; &nbsp;Providing technical expertise and guidance to achieve set goals and improve operational performance&nbsp;What you’ll bring: • &nbsp; &nbsp;BSc in Business Administration, Marketing, Finance, or a related field; MBA or MSc in Sales / Marketing considered a plus&nbsp; • &nbsp; &nbsp;8+ years of hands-on experience in area / regional sales or Key Account Management within large retail networks (e.g. Retail, Telecoms, Banking, FMCG), including management of large accounts&nbsp; • &nbsp; &nbsp;Excellent communication, presentation, negotiation, and relationship management skills&nbsp; • &nbsp; &nbsp;Strong results-oriented and customer-focused mindset, with analytical and strategic thinking abilities&nbsp; • &nbsp; &nbsp;Solid knowledge of Allwyn products and services, as well as the regulatory framework and internal processes&nbsp; • &nbsp; &nbsp;Experience with reporting tools and ERP systems&nbsp; • &nbsp; &nbsp;Proven team management capabilities&nbsp; • &nbsp; &nbsp;Proficient user of MS Office, especially Excel and PowerPoint&nbsp;&nbsp;What’s&nbsp;in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

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