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Wolt has been growing rapidly in Greece ever since we entered the market in Athens in January 2019, and we've now expanded into 6 other cities as well. As a company we've always prided ourselves on providing truly outstanding customer service&nbsp;and as the business has grown so has our Support team!&nbsp;As such, we need a Shift Planner (WFM) to take responsibility for shift scheduling and headcount planning processes within the Support team. You’ll need to be comfortable with working with data in complex, high-paced service operations environment. In this role, you’ll get a lot of help and support on the way, but is also expected to be an amazing independent contributor with an exceptional ability to execute every single day.What you'll be doing<ul><li>Create and maintain shift schedules for our delivery workforce using our WFM and BI tools and spreadsheets.</li><li>Monitor and analyze shift performance metrics to identify areas for improvement.</li><li>Collaborate with different teams to ensure staffing levels are optimized.</li><li>Maintain accurate and up-to-date records of shift schedules, time off requests, and other related data. One of your main success criteria will be to constantly improve our staffing predictions against actuals!</li><li>Develop and implement efficient shift planning procedures to enhance workforce productivity.</li><li>Work together with Team Leads, Support Managers &amp; Head of Support to develop strategies and continuously optimize our forecasting, shift scheduling and performance management processes</li><li>Work in close co-operation with Head of Support to continuously balance operational needs, budgeting and employee experience</li><li>Deliver shift schedules and other reports for payroll and finance</li></ul>Our humble expectations<ul><li>Solid previous Contact Center WFM experience</li><li>You are able to think on your feet and multi-tasking is your second nature</li><li>You have lazer-sharp focus on details, but can also take the “helicopter view” to ensure that successful WFM processes fit our broader Support strategy</li><li>You are tech-savvy and seek to learn and teach others in how to use our Customer Support tools</li><li>Excellent organizational and analytical skills.</li><li>Proficient in using workforce management software and tools (SQL knowledge is a plus)</li><li>Fluent in English and Greek</li></ul>Next stepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!&nbsp; We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!&nbsp;

WFM Specialist

TERNA S.A. is currently looking for an:IT Business Applications SpecialistResponsibilities:<ul><li>Assists in ensuring critical Business Applications, specifically SAP ERP systems, are available twenty-four (24) hours per day.</li><li>Assists with establishment and maintenance of user procedures and hardware familiarization for all systems.</li><li>Assists with providing Management / Support of SAP ERP systems and SAP User /Group Administration, including maintaining user/group accounts, user configuration and access, Data creation, management of roles and profiles, trouble-shooting in access problems and completion of on-site documentation.</li><li>Assists in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting.</li><li>Assists with providing application support services, including service outage diagnosis, troubleshooting and restoration of service and virus protection management</li><li>Provides direct guest support and quality support to function rooms and conference services for relevant applications.&nbsp;</li><li>Assists with administration of Microsoft O365 Apps, connection to global VPN and other communication tools.</li><li>Assists with GEK TERNA Group Websites administration, Active Directory Users &amp; Groups administration and SharePoint administration.</li></ul>Requirements:<ul><li>3 years of experience in IT.</li><li>SAP ERP good knowledge and support for Desktop OS and applications including patches.&nbsp;</li><li>IT Degree qualification is preferred, however, not essential with earlier relevant experience.&nbsp;</li><li>Strong PC skills based on Microsoft operating systems and applications.</li><li>Preferred knowledge of programming languages are HTML, CSS, JavaScript and Python.</li><li>Willing to work a flexible schedule to carry out all major responsibilities. This may include some evenings, weekends, and holidays.</li><li>Knowledge of basic accounting principles.</li><li>Good command of English language.</li></ul>Competencies:<ul><li>High attention to detail and strong commitment to customer service.</li><li>Strong analytical mind, technical background, MCSE or strong networking skills.&nbsp;</li><li>Highest level of integrity and transparency.</li></ul>&nbsp;&nbsp;The company offers:<ul><li>Company’s Health Insurance package</li><li>Personal professional development within a large group of companies</li></ul>

IT Business Applications Specialist

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>HELECTOR, a subsidiary of Motor Oil Group, with over 20 years of experience, is the only Greek company with an international presence in the field of waste management and waste-to-energy applications.&nbsp;HELECTOR’s vertically integrated operations enable it to offer comprehensive solutions across the entire spectrum of Design, Construction, and Operation of modern waste treatment plants, as well as in alternative fuel production and biomass utilization.The Motor Oil GroupAt Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy, and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>We are currently searching to hire a Project Manager for our team in&nbsp;regions close to Attica&nbsp;for the construction of a wastewater treatment unit.<h2>During your day you will:</h2><ul><li>Manage and overview plant construction projects to ensure the efficiency of the plant construction process and the delivery of the project on time, in scope and within budget. More specifically:</li><li>Cooperate with the Construction team to define the project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility</li><li>Develop a detailed project plan to monitor and track progress and deadlines as per contractual terms</li><li>Define and coordinate required resources and third parties/vendors/ subcontractors for the flawless execution of projects and perform on site supervision when required</li><li>Monitor budget and propose any necessary adjustments to meet budgeting objectives</li><li>Develop and maintain required spreadsheets, diagrams, process maps and other project documentation</li><li>Participate in the preparation of reports to top management on project issues, performance, progress and compliance with contractors’ agreements’ terms &amp; statutory regulation and propose improvements</li><li>Manage changes and improvements to the project scope, project schedule and project costs</li><li>Support the projects’ development and design</li><li>Participate in the drawing up of final contracts regarding the equipment supplies and services</li><li>Coordinate on site visits of the project sponsor team</li><li>Supports licensing process from Authorities for the plant construction</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Engineering field&nbsp;</li><li>Master’ degree in Engineering or Project Management related field (non-compulsory – preferably)</li><li>At least 5 years of professional experience in Project Management in Public-Sector Infrastructure Projects</li><li>Additional experience in sewage works would be considered an asset</li><li>Very good command of the English language, written and verbal</li><li>Good knowledge of Auto Cad</li><li>Strong working knowledge of MS Office</li><li>Team spirit</li><li>Attention to detail</li><li>Excellent organizational, analytical, and communication skills</li><li>Frequent travel flexibility</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Project Manager

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>MORE (Motor Oil Renewable Energy)&nbsp;is a subsidiary company of the&nbsp;Motor Oil Group&nbsp;and is dynamically active in the field of clean energy production &amp; management. MORE’s vision is, through the innovative development of its units and services, to produce more clean energy, and create more alternatives for a sustainable future for all. Having as guarantee the credibility and confidence inspired by the Motor Oil Group’s name, as well as the stability and financial health, MORE dares and invests, looking to the future. We strive to develop our people to their highest potential, through continuous learning and assignment of challenging projects.At&nbsp;Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>Currently we are searching to hire an&nbsp;Electromechanical Infrastructure Engineer who will be responsible &nbsp;for supporting the efficient operation and monitoring of BoP Electrical systems, including performing site evaluations, participating in preventive maintenance, assisting with spare parts management, proposing infrastructure improvements, ensuring compliance with technical and regulatory requirements and liaising with state and regulatory authorities.<h2>During your day you will:</h2><ul><li>Support the efficient operation and monitoring of BoP Electrical</li><li>Performs on site visits to:</li></ul>- evaluate maintenance activities from a technical perspective- assure that all health and safety measures are in place<ul><li>Participate in preventive maintenance works performed by Site Electrical Engineers and subcontractors</li><li>Assist the Electromechanical Infrastructure Supervisor in Spare Parts Management and stock replenishment for all BoP Electrical, including technical specifications for the procurement of materials, equipment, and services.</li><li>Propose and oversee projects for the technical improvement of electrical infrastructure.</li><li>Communicate with respective state and regulatory authorities regarding technical issues related to the operation of BoP electrical systems and monitors the requirements of HEDNO and IPTO concerning the operation of RES stations as well as IPTO's Metering Sector for the provision of data/production data of the RES stations</li><li>Βe responsible&nbsp; for monitoring the updates of the technical specifications and the regulatory framework, regarding the operation of RES stations. This includes monitoring building regulations, environmental requirements, fire protection, etc.</li></ul>&nbsp;<h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in engineering (Electrical or Mechanical)</li><li>Master’ degree in related field is considered a plus.</li><li>Minimum 4 years of experience in grids, MV &amp;HV systems</li><li>Knowledge of SCADA/Monitoring tools</li><li>Familiarity with Electricity Distribution Network and Transmission System codes and standards</li><li>Fluency in English (verbal and written)</li><li>Proficient in all MS Office software especially Word, Excel, Power Point</li><li>Excellent analytical and problem-solving skills</li><li>Critical thinking</li><li>Communication and interpersonal skills&nbsp;</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Electromechanical Infrastructure Engineer

We are the market leader in the field of Electrical Equipment and we have specialized Lighting, Photovoltaic, Industrial Equipment and Building Solutions departments as well as two states of Electrical Panel Production Plants. The combination of high quality products, well trained personnel as well as an organized and flexible organizational structure allow us to be our customer’s top choice and we make sure that only the best work with us.&nbsp; We select and create competent executives and their exceptional performance allows us to make the most of any opportunity that arises. We continuously invest in our people by creating a very dynamic, high – professional and innovating environment that embraces work ethic, teamwork, passion &amp; great results and provides to our employees special learning experiences that foster their personal and professional development.About the role:We are looking for a passionate and motivated professional to join our team as a Supply Chain Systems Associate. The ideal candidate will support the efficient operation of our Distribution Center and Supply Chain Systems, ensuring high standards and timely delivery.Key Responsibilities:<ul><li>Oversee daily operations of the central Distribution Center, ensuring all tasks are completed on time and meet required standards.</li><li>Maintain clear communication with the Warehouse Supervisor to guarantee timely completion of tasks.</li><li>Provide first-level support for the Warehouse Management System (WMS) and troubleshoot any issues.</li><li>Monitor Key Performance Indicators (KPIs) and assist in achieving operational targets.</li><li>Propose and implement solutions for the optimal operation of systems, aiming to improve service efficiency for both internal stakeholders and end customers.</li><li>Actively participate and provide support in ongoing projects and initiatives.</li></ul>Required Qualifications:<ul><li>Bachelor’s degree in Supply Chain/Logistics, Finance, Business Administration, or a related field</li><li>Familiarity with logistics software and inventory management systems (Familiarity with SAP is a plus)</li><li>Excellent command of MS Office applications</li><li>Strong verbal and written communication skills both in English and Greek</li><li>Results-driven with strong problem-solving skills</li><li>Interpersonal, coordination, and collaboration abilities</li><li>Experience in a similar role will be considered as an asset</li></ul>What we offer:<ul><li>Competitive remuneration package &amp; extra benefits</li><li>Dynamic, prestigious and highly distinguished working environment (Best workplace award in Greece for 11 years)</li><li>Among top industries in international market trends</li><li>Multiple learning &amp; career opportunities</li></ul>

Supply Chain Systems Associate

Position Title:&nbsp;Data Engineer Report to: Head of Transformation and Business AnalysisWe are the 1st Hub for Developers! Our motto is “From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak with developers (only!) and tech (freak) experts!Job Description:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Our client is seeking a highly skilled and experienced Data Engineer to join their data analytics team. In this role, you will be responsible for collecting, processing, and transforming raw data from multiple sources into clean, structured datasets that enable data-driven decision-making. Additionally, you will collaborate with internal stakeholders, manage change requests, work with external vendors, and ensure compliance with internal processes and audits, always applying best practices in data governance, security, and quality management. Your technical expertise will be crucial in building efficient and reliable data pipelines, ensuring high availability, optimal performance, and driving cost optimization.Responsibilities:<ul><li>Work closely with business partners across all levels of the organization to understand their operations, system, and data challenges and opportunities to define and recommend data analytics solutions that enable the organization to achieve its strategic priorities and goals.</li></ul><ul><li>Support our client by designing, building, and maintaining data pipelines that collect, store, analyze, and visualize enterprise data through reports, dashboards, data marts, and other information delivery artifacts.</li></ul><ul><li>Support in developing and implementing an overall organizational data strategy, including data model designs, database development standards, and management of data warehouses, data analytics, and ML systems.</li></ul><ul><li>Remain knowledgeable and consistently apply organizational policies and governance guidelines related to data access and security.</li></ul><ul><li>Execute and contribute to defining and including new internal/ external data sources, optimizing data flows, and integrating new technologies and processes toward a consistent, reliable, and unified data hub.</li></ul><ul><li>Monitor and take appropriate action to maintain the integrity of their DWH (Synapse Analytics), Databricks, and data lake solutions, including data quality and operational issues.</li></ul><ul><li>Conduct complex data analysis and create reports &amp; dashboards to convey key insights</li></ul><ul><li>Be able to analyze, organize, and combine raw data information from different sources.</li></ul>Competencies:<ul><li>Experience collecting requirements and building data analysis solutions to convert raw data into usable information for analysts and business users.</li></ul><ul><li>Technical expertise in data modeling, data mining, and ML model development (i.e., classification, segmentation, prediction, etc.)</li></ul><ul><li>Familiarity with Agile development practices and frameworks</li></ul><ul><li>Team spirit with excellent communication and interpersonal skills</li></ul><ul><li>Strong organization and analytical skills with the ability to manage multiple priorities</li></ul><ul><li>Ability to multitask and work efficiently</li></ul><ul><li>Effective time management and ability to meet deadlines</li></ul><ul><li>Results-oriented approach with keen attention to high quality, details and accuracy</li></ul><ul><li>Excellent use of English language both written and verbal.</li></ul>Educational Level:<ul><li>Bachelor’s Degree in Computer Science, Information Systems, Computer Science, or a related field.</li><li>Master’s degree in Business Data Science, Intelligence, Data Analytics or AI would be an asset</li></ul>Other Knowledge:<ul><li>Knowledge of Programming language and experience in R and/ or Python for analytical problem-solving.</li></ul><ul><li>Experience in predictive modeling, model validation, and model operationalization.</li></ul><ul><li>Experience working with Microsoft Azure, including services like Azure Data Factory (ADF), Azure Logic Apps, Azure Functions, Azure Data Lake Storage (ADLS), MS Power BI, and MS Paginated Report.</li></ul><ul><li>Hands-on experience with Azure Databricks, Synapse Analytics, or other distributed data processing frameworks.</li></ul><ul><li>Exposure to business &amp; operational analytics ingesting data from CRM, Billing, ERP, and other enterprise information systems.</li></ul><ul><li>Data engineering certification (e.g., Azure Data Engineer Associate, Databricks Certified Data Engineer Associate, etc.) will be considered an asset.</li><li>Familiarity with the Energy &amp; Utilities business domain.</li></ul>Work Experience:<ul><li>3+ years of experience with data management platforms such as MS SQL Server, MS Analysis Services, Azure SQL Database, Azure Data Lake, and Microsoft Dataverse.</li></ul><ul><li>3+ years of experience with traditional ELT/ ETL and/ or emerging integration platforms, such as BizTalk, SSIS, Azure Data Factory, DataBricks and Azure Logic Apps</li></ul><ul><li>2+ years of experience with Power BI platform, including Power BI Desktop, Power BI Report Builder, and Power BI Service with Premium Capacity.</li></ul>

Data Engineer

As a Hilti Store representative, you’ll look after our retail site in Marousi, serving local clients ranging from sole traders to large construction projects. It’s a busy, hands-on role, where you’ll demonstrate our products, cross-sell our software and services, and advise customers on the most innovative and cost-efficient solutions for their needs. You’ll have broad product knowledge across the complete Hilti catalogue, which opens lots of career options for the future. Between serving customers, you’ll carry out day-to-day processes like entering orders, receiving goods, accepting repairs and managing cash and inventories. Also you will be responsible for carrying out the processes relative to our Peak on Demand and Loan Tool services. The job holder needs to ensure total customer satisfaction and the promotion of the Hilti brand through successful operation and sales. • Customer Engagement: Welcome customers and prospects, fostering strong business relationships to build and maintain loyalty. • Exceptional Customer Service: Deliver the highest level of service through efficient order fulfillment, expert product knowledge, and personalized consultation. • Inventory and Order Management: Effectively manage product inventory, ensure smooth order flow, and optimize inventory steering to meet demand. • Team Collaboration: Build and maintain strong relationships with managers and team members to ensure seamless operations and a supportive work environment. • Customer Consultation: Provide individualized service by demonstrating and explaining the full range of products and services. • Product Presentation and Campaign Execution: Present products in a customer-oriented and professional manner while implementing and supporting marketing campaigns effectively. • Process Coordination: Execute and coordinate all essential operational processes. •Proactive Customer Outreach: Initiate proactive calls to engage with the existing customer base, ensuring continuous relationship building. • Inter-Store Support: Provide coverage and support for other Hilti Stores when required, demonstrating flexibility and teamwork. • Lead Generation: Identify potential leads and create actionable tasks based on customer interactions and insights.What You’ll Bring<ul><li>Bachelor’s degree, ideally in Business Administration, Marketing, or a related field</li><li>Retail/sales experience is highly preferred</li><li>Passionate about exploring and promoting new technological solutions</li><li>Strong communication skills with a personable, energetic approach</li><li>Proven ability to meet and exceed goals while building long-lasting client relationships</li><li>Proactive, collaborative, and team-oriented</li></ul>What’s In It for You<ul><li>Continuous investment in employee development across functions, geographies, and expert career paths.</li><li>Access to diverse trainings and promotion opportunities tailored to individual strengths.</li><li>Clear success criteria with jointly defined business and development goals.</li><li>Ongoing feedback, reviews, and coaching with team leaders.</li></ul>

Hilti Store Representative - Marousi

Intellectica is recruiting on behalf of its client, a dynamic and publicly listed group of companies operating at the forefront of the high-tech sector. With a presence in global markets and a portfolio that spans cutting-edge innovation and strategic investments, the group is known for its bold vision, high-impact leadership, and a culture of excellence. To support the President in driving cross-company alignment we are seeking an experienced&nbsp;Personal Assistant. Based in Athens, Greece, the successful candidate will play a pivotal role in managing the President’s daily operations, ensuring seamless execution of business priorities and enhancing overall executive efficiency.Key activities and responsibilities of this role include:<ul><li>Serving as a primary liaison for the President among internal teams and external stakeholders, ensuring exceptional service and strong professional relationships</li><li>Coordinating travel arrangements and scheduling appointments and meetings for the President while managing their calendar efficiently</li><li>Handling incoming calls, messages, and redirection as needed</li><li>Prioritizing and managing email correspondence, ensuring timely attention to important matters</li><li>Organizing daily meeting agendas, taking minutes, handling correspondence, and drafting emails</li><li>Accompanying the President to business events</li><li>Collaborating with team members to prepare the President for meetings and presentations</li><li>Performing administrative tasks, including record keeping, note-taking, documentation creation, filing, and confidential financial management</li><li>Welcoming visitors, reviewing documents, managing internal communications, and optimizing office efficiency</li><li>Assisting in the execution of strategic initiatives by following up on key action items and deadlines</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in International Affairs, Business Administration, or a related field</li><li>Proven experience working closely with senior executives in fast-paced, high-complexity environments</li><li>Advanced presentation development and delivery skills, with demonstrated experience creating high-impact executive presentations</li><li>Tech-savvy and comfortable managing digital tools</li><li>Proficiency in the MS Office Suite</li><li>Fluency in Greek and English (written and verbal)</li><li>Willingness to travel as needed</li></ul>Core competencies of a successful candidate:<ul><li>Exceptional communication, interpersonal and presentation skills</li><li>Flexible and adaptable, with a proactive attitude, capable of multitasking and prioritizing effectively</li><li>Strong organizational and planning skills, exhibiting high levels of reliability</li><li>High integrity standards, being able to appropriately handle sensitive and confidential information</li><li>Proactive and solution-oriented</li><li>Excellent stakeholder management skills</li><li>Composed and adaptable under pressure</li></ul>

Personal Assistant to the President int-0356

The Office Administrator &amp; Sales Support role ensures the smooth and efficient operation of the office while providing essential administrative support to the sales function for Distributor Markets. This position is responsible for maintaining a well-organized workplace, supporting internal events, overseeing office health &amp; safety protocols, and assisting the sales team with key administrative tasks. The ideal candidate is proactive, detail-oriented, and comfortable working in a fast-paced environment.Key Responsibilities Include:Facilities Management<ul><li>Oversee day-to-day office operations to ensure a clean, safe, and well-functioning workspace.</li><li>Liaise with building management, vendors, and service providers for maintenance, repairs, and facility needs.</li><li>Manage office supplies, equipment, and inventory, ensuring availability and cost efficiency.</li><li>Coordinate office access, security badges, meeting room logistics, and visitor management.</li></ul>Event Organization Support<ul><li>Assist in planning and delivering internal events, meetings, and team activities.</li><li>Coordinate logistics such as venue setup, catering, materials, and schedules.</li><li>Support company-wide events, workshops, and external partner gatherings as needed. </li></ul>Health &amp; Safety Oversight<ul><li>Act as the office Health &amp; Safety point of contact.</li><li>Ensure compliance with company safety policies and local regulations.</li><li>Maintain emergency procedures, first-aid supplies, fire wardens, and safety documentation.</li><li>Conduct periodic safety checks and support H&amp;S training or drills.</li></ul>Sales Administration<ul><li>Provide administrative and coordination support to the sales team serving Distributor Markets.</li><li>Assist with order processing, documentation, and maintaining accurate records in CRM or sales systems.</li><li>Prepare reports, presentations, and sales materials as requested.</li><li>Communicate with distributors to ensure timely follow-up, documentation, and resolution of administrative needs.</li><li>Support the sales team with data entry, contract tracking, scheduling, and general administrative tasks.</li></ul>So, what does it take to be successful in this role?Qualifications &amp; Skills<ul><li>Proven experience in office administration, sales support, or a similar role.</li><li>Strong organizational and multitasking skills with high attention to detail.</li><li>Excellent communication and interpersonal abilities.</li><li>Proficiency with standard office software (e.g., Microsoft Office Suite, Google Workspace, CRM systems).</li><li>Ability to work independently, take initiative, and solve problems proactively.</li><li>Knowledge of health &amp; safety practices (preferred but not required; training can be provided).</li><li>Bachelor’s degree in Business Administration, Management, or a related field (or equivalent professional qualification).</li><li>Excellent knowledge of English language</li></ul>

Office Administrator & Sales Support

Job’s PurposeAs warehouse shift coordinator, you will actively participate and coordinate a large range of warehouse operations. The role requires the ability to manage large teams and cooperates effectively with the rest of the departments.What you will focus on• Responsible for the proper management of a large group of warehouse employees, schedules working hours, shifts and employee leaves • Coordinates and ensures the proper functioning of the warehouse (process of receiving - storing products, picking orders, loading goods) while observing the required procedures • Controls product hygiene and safety conditions • Regulates and allocates the daily tasks of warehouse employees • Monitors the proper compliance for hygiene and safety rules of warehouse staff • Monitors Warehouse Performance Indicators (KPIs) • Reports for the outcomes through Warehouse Management Systems&nbsp;&nbsp;Who we are looking for • Previous&nbsp;working experience 1-3 years in a similar position,&nbsp;preferably in logistics or retail (store operations), or in any other sectorwith people management.• Bachelor’s degree in Supply Chain, Logistics, Business Administration, or in other field, will be considered as an asset • Verry good knowledge of Microsoft Office (especially Excel) • Experience in ERP Systems, WMS • Very good knowledge of English language (both written and verbal)&nbsp;Your Value• Teamwork, cooperation, and strong interpersonal skills • Results orientation, accountability • Strong organizational, multi-tasking and time-management skills&nbsp;&nbsp; Start your retail journey and live our values of care, teamwork, humor, integrity and courage.We care for you• Room to grow and develop via numerous opportunities for learning, professional development and career advancement • A safe and healthy workplace and a friendly environment which respects each employee’s individuality and personality • Member of Ahold Delhaize&nbsp;A place where everyone belongsWe strive to be a better place to work where our associates reflect the markets we serve, where their voices are heard and valued, they find purpose in their work, and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law.&nbsp;Certified by Diversity Charter Greece and SHARE Equality Label&nbsp;We Give the Best of our Self to make the Best in People’s Lives &nbsp;&nbsp;#giaolaosanoiazesai&nbsp;All applications are treated with utmost confidentiality

Warehouse Coordinator Oinofita DC

UNIC Athens, the University of Nicosia's academic and research base in Greece, combining internationally ranked teaching with state-of-the-art facilities, is seeking a Social Media Manager to join its team.The successful candidate will plan, produce, and optimise UNIC’s social media presence in Cyprus and Greece, and support other priority markets as needed, across priority platforms including Instagram, Facebook, YouTube, LinkedIn, X, TikTok, and emerging platforms. Engage prospective and current students, alumni, faculty and staff, research centres, corporate partners, schools, and regulators. Lead social media strategy, editorial planning, community management, and social listening for UNIC and selected EDEX units. Produce or commission original content, including short form video, manage influencer and ambassador programmes, and ensure accessibility, bilingual post copy and video subtitles in English and Greek, and compliance with GDPR and platform policies. The role operates at both strategic and hands-on levels.&nbsp;Responsibilities:Strategy and Planning:&nbsp;<ul><li>Develop and own the social media strategy aligned with UNIC’s brand, recruitment cycles, and research communications.</li><li>Maintain a rolling editorial calendar with bilingual copy, text, subtitles or captions, using accessibility-first practices.</li><li>Prioritise audiences by segment and market, applying channel fit and clear campaign objectives.</li><li>Social media channel management including Instagram, Facebook, TikTok, YouTube, LinkedIn, X, and emerging platforms.</li></ul>Measurement and Reporting:&nbsp;<ul><li>Deliver quarterly performance reports with insights, actions, and benchmarking.</li><li>Track funnel metrics from reach to conversion, including event registrations and translate performance into recommendations.</li></ul>&nbsp;Governance and Operations:&nbsp;<ul><li>Ensure adherence to platform advertising policies, GDPR, and University brand and editorial standards.</li><li>Manage vendor and creator contracts, scopes, and invoices in line with financial processes.</li></ul>&nbsp;Website:&nbsp;<ul><li>Update News and Events listings on the official websites.</li></ul>&nbsp;Other Responsibilities:&nbsp;<ul><li>Stay current with social media trends, tools, and best practices, and recommend tests where beneficial.</li><li>Perform miscellaneous duties as assigned.</li><li>Support colleagues in other marketing activities when needed</li></ul>&nbsp;Qualifications:Education:<ul><li>A Bachelor’s degree in Social Media, Marketing, Communications, or related field.</li><li>A Master’s degree in a relevant field is highly desirable.</li></ul>Experience:<ul><li>Minimum five years of relevant working experience managing multi-channel social media for a brand or institution.</li><li>Demonstrable track record of running a podcast/vodcast.</li><li>Demonstrable track record of effective management of Twitter/X accounts.&nbsp;</li></ul>Required Skills:&nbsp;<ul><li>Professional fluency in English and Greek, including copywriting</li><li>Critical thinking and problem-solving skills.</li><li>Highly developed analytical, technical, computer, oral and written communication skills, use high-level persuasion and negotiation skills.</li><li>Apply expert knowledge of social media concepts, practices and procedures of specialty field(s) to achieve objectives</li><li>Highly organised with the ability to effectively handle multiple priorities concurrently.</li><li>Experience running ambassador or influencer programmes and managing agencies.</li></ul>Tools and Platforms:&nbsp;<ul><li>Meta Business Suite, TikTok Ads Manager, LinkedIn Campaign Manager, YouTube Studio, X.</li><li>Social publishing and listening tools for example Hootsuite or Brandwatch.</li><li>Creative tools for lightweight editing and captioning, for example Canva.</li></ul>&nbsp;Personal Attributes:&nbsp;<ul><li>Strong organisational skills and attention to detail.</li><li>Ability to thrive in a team environment.</li><li>Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude.</li><li>Ability to multi-task and prioritise in a fast-paced and dynamic work environment.</li><li>Strong time management skills and discipline, consistently delivering high-quality work within strict deadlines.</li><li>Ability to work effectively and maintain productivity both in-office and remotely, adapting seamlessly to different work settings</li></ul>

Social Media Manager - UNIC Athens

Ensures high-quality maintenance and the overall efficiency of the warehouses by leading all preventive and corrective maintenance activities across building infrastructure and mechanical/electrical systems. Supervises the maintenance team and ensures high standards of quality, safety, and cost efficiency, while securing uninterrupted operations and compliance with company policies and regulatory requirements.What you will focus on&nbsp;<ul><li>Supervise the warehouse maintenance team (internal &amp; external) to ensure effective teamwork and smooth operations.</li><li>Lead preventive and corrective maintenance across building infrastructure and mechanical/electrical systems, ensuring reliability and minimal downtime.</li><li>Manage relationships with external contractors and service providers to ensure quality, cost-effectiveness and timely delivery.</li><li>Oversee maintenance and emergency repair budgets, monitor asset performance and records, while keeping stakeholders informed.</li><li>Ensure compliance with health and safety standards, serving as the primary contact during audits and inspections.</li><li>Coordinate recovery efforts during emergencies or unexpected events to restore operations swiftly.</li><li>Continuously review and improve maintenance strategies and processes to maximize efficiency and service quality.</li><li>Provide improvement recommendations from both the user and maintenance perspectives.</li></ul>What you bring&nbsp;<ul><li>At least 7 years of experience in maintenance management.</li><li>Proven experience in warehouse or industrial facility maintenance, preferably within the Retail FMCG sector.</li><li>BSc in Mechanical or Electrical Engineering. MSc or equivalent specialization will be considered an asset.</li><li>Proficiency in MS Office.</li><li>Experience in working with SAP or any other relevant systems would be considered an asset</li><li>Fluency in English (written and spoken).</li></ul>What you have&nbsp;<ul><li>Leadership &amp; People Development – ability to motivate, guide and empower teams.</li><li>Analytical &amp; Strategic Thinking – proactive problem-solving and data-driven decision-making.</li><li>Organizational Excellence – effective prioritization, planning and adherence to timelines and quality standards.</li><li>Clear Communication – ability to convey technical information effectively to diverse stakeholders.</li><li>Passion for the Customer&nbsp;– commitment to maintaining operational continuity and service excellence.</li><li>Your authentic self</li></ul>&nbsp;&nbsp;We care for you&nbsp;&nbsp;<ul><li>Lunchbreak in our restaurant</li><li>Free parking</li><li>Fun at work</li><li>Lifelong learning &amp; development (AI HR, LinkedIn Learning, Gartner platform)</li></ul>&nbsp;A place where everyone belongs&nbsp;&nbsp;We strive to be a better place to work where our people reflect the markets we serve, where their voices are heard and valued, they find purpose in their work, and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law.Certified by Diversity Charter Greece and SHARE Equality Label &nbsp;&nbsp;AB&nbsp;is recognized as a&nbsp;Top Employer 2025&nbsp;in Greece.&nbsp; Top Employer Institute: Certified Excellence in Employee Conditions&nbsp; Start your retail journey and live our values of care, teamwork, humor, integrity and courage.&nbsp; *All applications are treated with utmost confidentiality

Warehouse Maintenance Supervisor

They are seeking a Mid-Senior Automation Engineer to join their Backup Automation team. You will be responsible for designing, maintaining, and scaling automation solutions for their Shared Backup environment and Commvault Backup &amp; Recovery platform&nbsp;(Windows Server–based). Working closely with fellow engineers, you will help drive efficiency, reliability, and compliance in a fast-evolving infrastructure. Key Responsibilities<ul><li>Maintain and expand automation within the Backup environment (Commvault).</li><li>Define and implement standards and best practices for infrastructure and applications.</li><li>Design, test, and manage automation tools covering development, implementation, and operational processes.</li><li>Build and maintain&nbsp;CI/CD pipelines&nbsp;(Jenkins, GitLab) and integrate with REST APIs.</li><li>Manage the automation ticket queue: bug fixing, feature requests, and product improvements.</li><li>Ensure compliance with security and governance standards.</li><li>Participate in&nbsp;24/7 on-call rotation&nbsp;(one week at a time).</li></ul>Requirements (Must-Have)<ul><li>Bachelor’s degree in Computer Science/Engineering or 3–5 years’ demonstrable experience as an Automation Engineer.</li><li>Strong knowledge of&nbsp;Python,&nbsp;PowerShell,&nbsp;Ansible,&nbsp;Jenkins, and&nbsp;Git.</li><li>Proven experience in&nbsp;Windows environments&nbsp;(Linux knowledge is an advantage).</li><li>Familiarity with DevOps principles and automation practices.</li><li>Ability to work independently, proactively, and with high attention to detail.</li></ul>Nice to Have<ul><li>Knowledge of&nbsp;Commvault Workflows, Sentry, Poetry, Splunk.</li><li>Familiarity with&nbsp;Agile/Kanban methodologies.</li><li>Exposure to both Windows and Linux operating systems.</li></ul>

Automation/System Engineer NEW

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>THALIS E.S., member of&nbsp;Motor Oil Group, aims at sustainable harmonious development and promotes solutions for the transition to circular economy. Therefore, we at THALIS E.S. invest in innovation and produce quality results with the combination of contracting, construction and operational know-how and experience. Our ambition is contributing to the energy transformation and strengthening the resilience of our country's infrastructure systems.The Motor Oil GroupAt Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>We are looking for a well-organized&nbsp;Process Engineer, responsible for the design, development, optimizing systems/ processes with a focus on efficient resource management, ensuring safety and environmental compliance, quality assurance and regulatory compliance. Also, will be responsible for the development of associated systems, designs, process technologies, and assist in projects formation.<h2>During your day you will:</h2><ul><li>Review and evaluate technical input produced by Third Parties (Technical Consultants, Technology Providers, Subcontractors), analyze and validate calculations, technical specifications, mass and energy balances/ conversions for:<ul><li>Solid Waste Management process (biodrying, anaerobic and aerobic digestion)</li><li>Water and Wastewater Treatment Facilities</li><li>Biogas/ biomethane production and utilization</li></ul></li><li>Design Mechanical, Biological, Chemical Processes and models for Solid (Waste), Liquid (Waste, Waste Water) and Gas (Biogas, biomethane) streams i.e. Process flows, mass and energy balances, in accordance with the relevant legislation</li><li>Communicate with Third Parties (Technical Consultants, Technology Providers, Subcontractors) and with the in-house Engineering teams (Civils, Electrical, Engineering) for technical issues and relevant resolutions</li><li>Evaluates the technical part of the Contracts (Technology Providers, Technical Consultants)</li><li>Collaborate and support Construction &amp; Operation Project Management teams to develop technical chemical solutions</li><li>Provide insights in addressing and improving existing chemical processes and mitigate risks to ensure safe operation of the facilities</li><li>Stays abreast of emerging trends, technologies, and regulations in the energy sector, incorporating relevant advancements into project designs and recommendations</li><li>Contribute to the preparation of technical reports, presentations, and proposals that effectively communicate complex concepts to diverse audiences</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Chemical Engineering or other related field</li><li>Master’ s degree in Engineering (relevant fields solid waste, water management, biological treatment etc.) will be considered an asset</li><li>Minimum 5 years previous experience in a similar role in construction industry. Experience in Solid Waste, Water and Wastewater, Biological Treatment and energy/ renewables sector construction projects would be considered a plus.</li><li>Proficiency in process modeling and simulation software</li><li>Familiarity with relevant industry codes, standards, and regulations related to energy conversion and environmental impact</li><li>Very good command of the English language, written and verbal</li><li>Strong working knowledge on Microsoft Office Suite, Microsoft Project Manager, AUTOCAD</li><li>Organizational and time management skills&nbsp;</li><li>Critical thinking</li><li>Problem analysis, root cause analysis and problem-solving skills</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Process Engineer

This role exists to manage Regulatory Affairs in Greece and the Baltics contributing to Unilever operational excellence. You’ll be part of a team that believes in doing work that matters — for people and the planet.Because here, we don’t just hire for jobs. We invite you to be part of something bigger.KEY RESPONSIBILITIES- Lead the Regulatory Strategy for the Assigned Markets end to end (Compliance, Advocacy and Innovation)- Set the short- and long-term Regulatory strategy to support Business Strategy in the assigned Markets.- Responsible for management of temp resources or third parties in the Assigned Markets.- Ensure Products compliance with local regulations.- Responsible for Regulatory Affairs talents (Career Development, Trainings &amp; Expertise Development).- Engage and execute strategic regulatory influencing activities via Industry Associations and direct contact with regulatory bodies to provide business continuity and/or competitive advantage, ensuring alignment with the Business Groups’ Regulatory agenda.- Contribute to external issue management with relevant support functions.- Actively lead the articulation, restrictions and opportunities of the regulatory framework and drive strong and compliant claims.- Develop execution strategy to drive Business ambitions and plans.Within Unilever:- Drive the regulatory advocacy strategy, supporting Business Groups strategies.- Line manage the Regulatory Affairs resources.- Identify optimal interpretation of regulations for best business opportunities.- Support the impact analysis of regulations to use ingredients/technologies/claims.- Builds technical influencing strategies for Business’ positions, ensuring alignment with the global regulatory strategy agenda.- Defines capability and talent development agenda and ensure proper talent management.- Advise and business partner with senior stakeholders and leads on emerging business issues that can impact business operation and /or business continuity.- Lead and drive growth Regulatory opportunities for margin.Outside Unilever:- Fully aware of relevant regulatory developments and understand/communicate the potential implications for the business and the risk associated with this.- Ensure consistent advocacy and lobbying and trade associations strategy around existing and future technical regulations, ensuring alignment to the Business Groups/Business Units agenda to provide competitive advantage, where possible.- Drive and influence big Advocacy topics in trade associations and industry groups by building strong networking with senior external stakeholders (authorities, industry, trade associations, Key Opinion Leaders).- Work closely with External Affairs in managing and representing Unilever externally with senior stakeholders in the government (Prime Ministers, Ministers and key authority heads).REQUIRED QUALIFICATIONS- Expertise in legislation &amp; regulatory affairs; understanding and knowledge of regulatory principles and processes- Product regulatory knowledge; understanding of product regulatory implications- Expertise in regulatory development: understanding of institutions and developing regulations and potential impacts for products- Strategic Thinking- Building and delivering communication plans- Excellent influencing ability, both internal as well as external- More than 10 years of relevant working experience- A well-established track record of delivery for which there is business recognition- A well-developed management ability, acquired through the leadership of substantial projects or teams- Experience in an external environment (e.g., contact with authorities or industry associations)- A well-developed internal and external professional (Industry associations in the region) networkPREFERRED QUALIFICATIONS-Experience in issue management is preferredDIRECT REPORTS AND KEY INTERFACESThe Regulatory Affairs resource reports into the Head of Regulatory Affairs.Key interfaces:- Head of Regulatory Affairs- Business leaders (Country GMs)- R&amp;D Country Directors /VPs- Country Marketing Leads/Directors- Supply Chain Leads/Directors- Procurement &amp; Quality Leads/ Directors.- Legal Counsel- External Affairs Lead- Key Industry associations- Regulatory Authorities

Regulatory Affairs Manager Greece and Baltics

Intellectica is seeking a Business Development Manager, on behalf of its client, a pioneering maritime technology company that is transforming the global shipping industry through advanced AI and data-driven solutions, with a presence across Europe and Asia. As part of their continued expansion in Greece, they are seeking a dynamic and driven Business Development Manager to lead enterprise sales efforts in the region. This role reports directly into the commercial leadership team and offers the opportunity to work with cutting-edge technology, engage with top-tier maritime organisations, and contribute to the digital evolution of a traditionally complex industry.Key activities and responsibilities of this role include:<ul><li>Drive strategic growth by owning the full enterprise sales cycle in Greece — from identifying high-potential targets to closing multi-stakeholder deals</li><li>Generate new business opportunities through proactive outreach, remote client meetings, and industry networking, building a robust pipeline of maritime innovators</li><li>Engage deeply with prospects to understand operational challenges and position tailored solutions from the company’s AI-powered optimisation platform</li><li>Prepare and deliver persuasive sales presentations, proposals, and commercial offers that address client requirements and highlight solution value</li><li>Coordinate closely with technical teams (product, engineering, data science) to ensure client requirements are translated into actionable solutions and delivered effectively</li><li>Build long-term relationships with decision-makers across operational and executive levels, acting as a trusted advisor throughout the sales journey</li><li>Feed market intelligence back into internal teams to help shape product development, commercial strategy, and go-to-market priorities</li><li>Monitoring industry trends, competitor activity, and market conditions to adjust sales strategies accordingly</li><li>Represent the company externally at industry events, conferences, and within key account networks to elevate brand visibility and thought leadership</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Business or a related field; Academic background in engineering, computer science, or a related technical field is a strong advantage</li><li>2–3 years of experience in B2B sales, ideally in maritime technology, robotics, or deep tech environments</li><li>Proven ability to develop new business and expand an existing client base</li><li>Proven success in managing long and complex sales cycles (up to 12 months) involving multiple stakeholders</li><li>Experience selling complex or technical products, with the ability to translate technical value into business impact</li><li>Familiarity with SaaS business models and digital transformation in industrial sectors</li><li>Fluency in English is required; additional languages are a plus</li></ul>Core competencies of a successful candidate:<ul><li>Exceptional communication and interpersonal skills</li><li>Highly motivated and target driven</li><li>Strong understanding of sales techniques and effective problem-solving abilities</li><li>Demonstrated discretion, reliability, and professionalism</li><li>Customer-centric mindset, with a strong focus on results</li><li>Problem solving skills with the ability to identify challenges and contribute to solutions within a team</li></ul>The company offers:<ul><li>Competitive remuneration package&nbsp;including skill- and experience-based salary, commission structure, and eligibility for additional employee benefits</li><li>Private health insurance&nbsp;and mental health support through therapist access</li><li>Paid leave options&nbsp;including study, emergency, and medical leave</li><li>Learning &amp; development support&nbsp;with access to online courses, seminars, conferences, and workshops</li><li>Team building experiences&nbsp;such as team outings, events, and paid trips to meet colleagues in other offices</li><li>Remote flexibility&nbsp;with a modern office in central Athens and full remote options for candidates based outside the city</li></ul>

Business Development Manager int-0394

We are looking for a detail-oriented and proactive Office Dispatch Coordinator to join our team in Spata. This role is key to ensuring smooth operations and seamless communication between our airline partners and internal teams.What You’ll Do :<ul><li>Manage and process daily orders according to flight schedules and operational priorities.</li><li>Coordinate closely with airline clients to guarantee accurate and timely service.</li><li>Update and monitor data in the company’s ERP system.</li><li>Work collaboratively with internal departments to maintain information accuracy and workflow efficiency.</li><li>Ensure compliance with company procedures and high service standards.</li></ul>ProfileWhat We’re Looking For :<ul><li>Excellent English communication skills (spoken &amp; written).</li><li>Familiarity with ERP systems (experience is a strong plus).</li><li>Strong organizational skills, accuracy, and attention to detail.</li><li>Flexibility to work on a rotating schedule (5-day work week, including weekends &amp; shifts).</li><li>Team spirit and ability to perform in a fast-paced environment.</li></ul>What We Offer :<ul><li>Competitive salary and benefits package.</li><li>Free daily meals at our on-site company restaurant.</li><li>Transportation allowance (OASA card).</li><li>A modern, international, and supportive workplace.</li><li>Continuous training and clear career progression opportunities within a fast-growing global group.</li></ul>Ready to take off with us? If you are passionate about operational excellence and eager to play a key role in aviation services, we’d love to hear from you.

Office Dispatch Coordinator

We are the&nbsp;1st Hub for Developers!&nbsp;Our motto is&nbsp;“From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak&nbsp;with developers (only!) and tech (freak) experts!<h2>Position Overview</h2>The IT&amp;T HelpDesk Service Desk Agent plays a crucial role in providing exceptional customer support to users of the IT&amp;T services offered by the company. This role is responsible for promptly and courteously responding to, investigating, and resolving issues raised by end users. Tasks include the installation, monitoring, and maintenance of the airport’s IT&amp;T systems and networks. The role utilizes IT service management tools and request fulfillment processes, in line with help desk objectives, and collaborates closely with all FG IT&amp;T level 2 Specialist teams.<h2>About Them</h2>Our client is committed to operational excellence and the provision of world-class IT&amp;T support services. They strive to ensure the seamless functioning of our airport’s infrastructure through proactive monitoring and a dedicated support team. Their mission is to create a secure and reliable IT&amp;T environment by prioritizing customer satisfaction, continuous improvement, and innovation.<h2>Key Responsibilities</h2><ul><li>Respond to user and customer calls as part of the IT&amp;T Service Desk</li><li>Register and update tickets using the ITSM tool</li><li>Utilize the ITSM tool for incident, service request, problem, and asset management</li><li>Ensure accurate ticket assignments and timely resolution within SLA commitments</li><li>Provide technical information and clarifications to user and customer queries</li><li>Perform incident investigation, analysis, and resolution both onsite and remotely</li><li>Engage Second Level Support and system providers/manufacturers as needed</li><li>Escalate issues in line with operational procedures</li><li>Perform equipment/software installation, updates, and maintenance</li><li>Monitor system and infrastructure availability through corporate tools</li><li>Dispatch critical system notifications to relevant users and customers</li><li>Maintain and update the IT&amp;T knowledge base</li><li>Prepare and submit regular activity reports</li><li>Perform hardware asset safekeeping, reconciliation, and record-keeping</li><li>Execute IMACD (Install, Move, Add, Change, Dispose) of IT&amp;T assets</li></ul><h2>Special Duties</h2><ul><li>Lead or participate in IT&amp;T-related projects as assigned</li></ul><h2>Required Skills</h2><ul><li>Bachelor’s degree in Information Technology, Computer Systems, or Electronics Engineering</li><li>Minimum 3 years of professional experience in service desk environments and technical support roles</li><li>Hands-on experience with ITSM ticketing systems</li><li>Strong knowledge of IT software systems (databases, office applications, OS)</li><li>Solid understanding of IT hardware systems</li><li>Proven experience in hardware/software installation, maintenance, and troubleshooting</li><li>Fluent in written and spoken English (native or certified at C1/C2 level)</li></ul><h2>Desired Skills</h2><ul><li>ITIL certification</li><li>Network/system certifications (e.g., Cisco, CompTIA, Microsoft)</li></ul><h2>What You Can Expect</h2>At our client’s, you will be part of a high-impact team focused on supporting mission-critical IT&amp;T infrastructure in a dynamic airport environment. They offer opportunities for career growth, participation in forward-thinking projects, and engagement with modern technologies. They promote a collaborative and inclusive workplace culture, where your expertise contributes directly to their operational success.<h2>Reporting Structure</h2>Reports to: IT&amp;T HelpDesk Supervisor / IT&amp;T Systems Infrastructure Manager Supervises: None<h2>General</h2>The holder of this position must comply with internal guidelines and procedures, the Labour Charter, and applicable national/international regulations. This job description reflects core responsibilities, which may be updated by Management or HRT in response to structural changes or evolving duties.

Service Desk Agent

Intellectica is recruiting a&nbsp;Head of Technology (News Website)&nbsp;on behalf of its client, a leading digital media organization in Greece renowned for its comprehensive news coverage and influential presence in the online journalism landscape. With a legacy of delivering timely and reliable information across various domains – including politics, economy, sports, culture, and technology – the company continues to shape public discourse and inform a broad audience. As part of its commitment to digital innovation and excellence, the organization seeks a dynamic and experienced Head of Technology to drive the evolution of its digital platforms and lead a team of cross-functional developers. This pivotal role reports directly to the Chief Executive Officer and is based in Athens, Greece.Key activities and responsibilities of this role include:<ul><li>Overseeing the end-to-end technological operations of the company’s digital platforms, ensuring optimal performance, scalability, and security</li><li>Leading and mentoring a multidisciplinary team of cross-functional developers, fostering a culture of innovation, collaboration, and continuous improvement</li><li>Developing and implementing a comprehensive technology strategy aligned with the organization’s editorial and business objectives</li><li>Evaluating and integrating emerging technologies to enhance user experience, content delivery, and operational efficiency</li><li>Collaborating with the editorial, marketing, and product teams to support content management, audience engagement, and monetization initiatives</li><li>Ensuring compliance with industry standards and best practices in web &amp; app development, data protection, and cybersecurity</li><li>Managing relationships with external vendors and technology partners, negotiating contracts and overseeing service delivery</li><li>Monitoring and analyzing key performance indicators to inform decision-making and drive continuous improvement</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Computer Science, Management &amp; Information Technology, or a related field</li><li>Master’s degree (MBA, Management &amp; Information Technology, or a related field) is highly preferred</li><li>Minimum of 8 years of experience in web development and technology management, with at least 3 years in a leadership role</li><li>Work experience from the digital media sector is considered a strong plus</li><li>Proven track record of managing complex digital projects and leading technical teams in a fast-paced environment</li><li>Extensive knowledge of front-end and back-end development, including proficiency in HTML, CSS, JavaScript, and PHP</li><li>Experience with content management systems (CMS), particularly WordPress, and familiarity with SEO best practices</li><li>Strong understanding of web analytics tools, such as Google Analytics, and their application in driving business insights</li><li>Familiarity with cloud services, hosting environments, and content delivery networks (CDNs)</li><li>Fluency in Greek and proficiency in English, both written and spoken</li></ul>Core competencies of a successful candidate:<ul><li>Strategic thinker with a vision for technological innovation</li><li>Effective communicator and collaborator across diverse teams</li><li>Decisive leader with strong organizational skills</li><li>Adaptable to evolving technologies and market trends</li><li>Committed to excellence and continuous learning</li><li>Analytical problem-solver with a data-driven mindset</li></ul>

Head of Technology
int-0322

As a Database Administrator, you will be a key member of our Technical Support Division, ensuring the high availability, security, and performance of our critical database systems. You will support and optimize MS SQL Server and Oracle databases, used by real-time payment services and financial infrastructure with nationwide impact. This role requires deep technical expertise, analytical thinking, and a commitment to operational excellence, within a high-performance and regulated environment.&nbsp;Responsibilities<ul><li>Database Administration: Ensure the reliable and efficient operation of mission-critical MS SQL Server and Oracle databases across production and non-production environments, supporting high-volume financial transactions with strict availability requirements.</li><li>Performance Optimization: Proactively analyze and fine-tune SQL queries, indexes, and overall database configurations, aiming for continuous performance enhancement and optimal resource utilization.</li><li>Automation &amp; Monitoring: Design, implement, and maintain automated workflows, scheduled jobs, and real-time monitoring tools that safeguard database health and contribute to operational resilience.</li><li>Backup &amp; Recovery: Develop and oversee robust backup, restore, high availability and disaster recovery processes to guarantee data integrity and business continuity, aligned with regulatory and internal RTO/RPO objectives.</li><li>Security &amp; Compliance: Apply security best practices, manage roles and access controls, and ensure all database environments meet compliance standards such as ISO 27001, GDPR, and CIS benchmarks.</li><li>Real-Time Troubleshooting: Rapidly identify, diagnose, and resolve performance issues or disruptions, ensuring real-time availability and reliability of critical services and payment infrastructures.</li></ul>Position Requirements<ul><li>Bachelor’s degree in Computer Science, Information Technology, or related field</li><li>Minimum 4 years of professional experience as a Database Administrator (DBA) working with MS SQL &amp; Oracle</li><li>Strong experience in query optimization, indexing, and database performance tuning</li><li>Hands-on experience with backup mechanisms, high availability, and disaster recovery strategies using MS SQL FCI and SQL Always ON</li><li>Solid understanding of database security best practices, global security standards and access control (ISO 27001, CIS, etc)</li><li>Experience in monitoring, alerting, and automation of database operations</li><li>Familiarity with cloud platforms (AWS, Azure, Google Cloud) and modern deployment models</li><li>Excellent command of the English language, both written and oral</li></ul>Required Knowledge, Skills, and Abilities<ul><li>Strong problem-solving and root cause analysis skills</li><li>Attention to detail and a mindset for high-quality, secure operations</li><li>Effective communication of technical concepts to non-technical stakeholders</li><li>Ability to work both independently and collaboratively in cross-functional teams</li><li>Familiarity with agile environments and continuous delivery pipelines is a plus</li></ul>Will be considered a plus<ul><li>Operating Systems: Hands-on experience with Windows Server operating systems, particularly in database hosting and administration environments</li><li>Other Databases: Working knowledge of PostgreSQL or similar relational database systems, demonstrating flexibility in managing diverse database technologies</li><li>Cloud Technologies: Familiarity with cloud-based database services (e.g. AWS RDS, Azure SQL, Google Cloud SQL), including migration, deployment, and monitoring of cloud-native or hybrid architectures</li><li>Data Warehouse: Experience in designing and maintaining data warehouse structures and processes to support historical data retention and business intelligence reporting</li><li>Real-Time Analytics: Ability to work with tools and platforms supporting real-time analytics, streaming data processing, or time-sensitive reporting use cases</li></ul>Why Would You Enjoy Working with Us?As a member of our team:<ul><li>You will be part of a mission-critical fintech company that plays a central role in digital payments in Greece</li><li>You will experience a work environment built on meritocracy, transparency, and recognition</li><li>You will participate in trainings, seminars, and certifications to continually enhance your technical and professional development</li><li>You will gain exposure to cutting-edge technologies, while working in one of the most critical infrastructure environments in the country</li></ul>What We Offer<ul><li>Competitive remuneration package</li><li>Private health &amp; life insurance plan for you and your family</li><li>Children allowances</li><li>Meal benefits</li><li>Hybrid working model</li><li>Training &amp; development opportunities</li><li>A stable, positive, and inclusive work environment</li></ul>

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