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IT Technical/Engineering Delivery ManagerΟ όμιλος εταιρειών ΕΛΤΡΑΚ ζητεί να προσλάβει IT Technical/Engineering Delivery Manager για τις εγκαταστάσεις του στην Κηφισιά.Περιγραφή Θέσης:Αναζητούμε έναν έμπειρο IT Technical Manager, ο οποίος θα έχει την πλήρη ευθύνη για την end-to-end υλοποίηση μεγάλων έργων πληροφορικής/λογισμικού, καθώς και την επίβλεψη της καθημερινής προόδου και των αναγκών ανάπτυξης IT.Ο/Η κάτοχος της θέσης θα είναι υπεύθυνος/η για τη μετατροπή των επιχειρησιακών αναγκών σε τεχνικά πλάνα υλοποίησης, όπως αυτά συλλέγονται και αναλύονται από τον IT Business Analyst. Μαζί, θα λειτουργούν ως σύνδεσμος μεταξύ των επιχειρησιακών ομάδων και των ομάδων ανάπτυξης IT.Για να επιτύχετε στον ρόλο αυτό, απαιτείται νοοτροπία επίλυσης προβλημάτων, ικανότητα συνεργασίας, καθώς και ισχυρές δεξιότητες επικοινωνίας, τεχνικής κατανόησης και διαχείρισης έργων. Η ικανότητα κατανόησης, ανάλυσης και τεκμηρίωσης επιχειρησιακών διαδικασιών είναι απαραίτητη.Κύριες Αρμοδιότητες:<ul><li>Μετατροπή λειτουργικών προδιαγραφών και επιχειρησιακών αναγκών σε τεχνικές προδιαγραφές και πλάνα υλοποίησης • Λειτουργία ως σύνδεσμος μεταξύ επιχειρησιακών στελεχών και ομάδων μηχανικών • Καθοδήγηση των developers σε θέματα αρχιτεκτονικής, σχεδιαστικών αποφάσεων και τεχνικών συμβιβασμών • Δημιουργία workflows σε συνεργασία με τον IT Business Analyst, ευθυγραμμισμένων με τους επιχειρησιακούς κανόνες • Συνεργασία με την ομάδα ανάπτυξης για την επίτευξη ισορροπίας μεταξύ απόδοσης, σταθερότητας συστήματος και εμπειρίας χρήστη • Διαχείριση και υλοποίηση σύνθετων IT και software development έργων από άκρο σε άκρο • Σχεδιασμός κατάλληλων δοκιμών αποδοχής χρηστών (User Acceptance Tests – UAT) • Επίβλεψη των UAT και των test cases σε όλες τις φάσεις δοκιμών • Δημιουργία πλάνων έργου και διασφάλιση έγκαιρης και ορθής εκτέλεσης • Αποτελεσματική επικοινωνία με επιχειρησιακές και τεχνικές ομάδες σε όλα τα επίπεδα • Διατήρηση συνεχούς κύκλου ανατροφοδότησης με τις εμπλεκόμενες ομάδες • Επίβλεψη δραστηριοτήτων DevOps, συμπεριλαμβανομένων deployment, versioning και repositories • Λήψη αποφάσεων σύμφωνα με τις κατευθυντήριες γραμμές του CIO • Συμμετοχή στον σχεδιασμό και την υλοποίηση έργων ERP &amp; CRM, που αποτελούν βασικά επιχειρησιακά συστήματα</li></ul>Απαιτούμενα Προσόντα:<ul><li>Πτυχίο στην Πληροφορική ή σε συναφή τομέα (π.χ. Διοίκηση Επιχειρήσεων) ή 5+ έτη εμπειρίας σε IT Delivery Management και/ή DevOps Development • Ικανότητα συγγραφής και επεξεργασίας τεχνικής τεκμηρίωσης και αναλύσεων • Εμπειρία με ERP συστήματα, ειδικά το Dynamics 365, θα θεωρηθεί επιπλέον προσόν • Εμπειρία σε έργα Ψηφιακού Μετασχηματισμού θα θεωρηθεί σημαντικό πλεονέκτημα • Εμπειρία σε συμβουλευτικό ρόλο ή γνώση Agile μεθοδολογιών θα θεωρηθεί επιπλέον προσόν • Αποδεδειγμένο τεχνικό υπόβαθρο σε web εφαρμογές, ειδικά σε τεχνολογίες .NET, θα θεωρηθεί ισχυρό πλεονέκτημα • Εξοικείωση με σύγχρονες τεχνολογίες λογισμικού (π.χ. RESTful APIs, Web APIs, HTML5, JavaScript, Bootstrap, OAuth2, Tokenization) θα θεωρηθεί επιπλέον προσόν • Ισχυρές επικοινωνιακές δεξιότητες (γραπτές και προφορικές) και ικανότητα αποτελεσματικής συνεργασίας εντός ομάδας και σε επίπεδο οργανισμού • Ικανότητες ανάλυσης, troubleshooting και επίλυσης προβλημάτων, με έμφαση στην υποστήριξη τελικών χρηστών • Ικανότητα επικοινωνίας τόσο σε τεχνικό όσο και σε μη τεχνικό επίπεδο • Άριστη γνώση Αγγλικών (γραπτά και προφορικά) για καθημερινή επικοινωνία</li></ul>Προσφέρονται:• Ανταγωνιστικό πακέτο αποδοχών • Άριστο εργασιακό περιβάλλον • Πρόσθετη ιατροφαρμακευτική και συνταξιοδοτική κάλυψη • Ευκαιρίες εκπαίδευσης και επαγγελματικής εξέλιξης • Εταιρικό λεωφορείο για τη διευκόλυνση μετακίνησης

IT Technical/Engineering Delivery Manager

Αναζητούμε Project manager για την ενίσχυση της συνεχώς αναπτυσσόμενης IT ομάδας της τράπεζάς μας στην Αθήνα.&nbsp;Ο ρόλος αφορά τη διαχείριση έργων σε τραπεζικό ή χρηματιστηριακό περιβάλλον, με ευθύνη τον συντονισμό ομάδων, τη συνεργασία με επιχειρησιακούς και τεχνολογικούς stakeholders και τη διασφάλιση της επιτυχούς παράδοσης έργων σύμφωνα με το πλάνο, το κόστος και τα κανονιστικά πλαίσια.Στην Optima bank πιστεύουμε στους ανθρώπους μας. Λειτουργούμε ως ομάδα, με κοινό όραμα, αξίες και στόχο τη συνεχή εξέλιξη και ανάπτυξη.Κύριες αρμοδιότητες<ul><li>Ορισμός στόχων, αντικειμένου (scope), ρόλων και ευθυνών έργου και διαχείριση της υλοποίησης σύμφωνα με το εγκεκριμένο πλάνο.</li><li>Ανάπτυξη και παρακολούθηση πλάνων έργου, χρονοδιαγραμμάτων και προϋπολογισμών, διασφαλίζοντας την έγκαιρη και εντός κόστους παράδοση.</li><li>Αναγνώριση, αξιολόγηση και διαχείριση κινδύνων, καθώς και έγκαιρη κλιμάκωση θεμάτων όπου απαιτείται.</li><li>Οργάνωση και συντονισμός συναντήσεων με stakeholders για κατανόηση επιχειρησιακών αναγκών, συμβολή στο business analysis και διαμόρφωση λύσεων.</li><li>Τεκμηρίωση απαιτήσεων και προτεινόμενων λύσεων σε όλα τα στάδια του κύκλου ζωής του έργου.</li><li>Στενή συνεργασία με ομάδες ανάπτυξης, IT, business owners και εξωτερικούς συνεργάτες, εξασφαλίζοντας κοινή κατανόηση στόχων και λειτουργικών απαιτήσεων.</li><li>Διατήρηση ισχυρών σχέσεων εμπιστοσύνης με εσωτερικούς και εξωτερικούς συνεργάτες.</li><li>Διασφάλιση συμμόρφωσης με τραπεζικά πρότυπα, κανονιστικές απαιτήσεις και βέλτιστες πρακτικές.</li><li>Ευθύνη για την ποιότητα και την ομαλή παράδοση σε στάδια ανάπτυξης, δοκιμών, παραγωγικής λειτουργίας και υποστήριξης.</li></ul>Απαιτούμενη εμπειρία5–7 έτη εμπειρίας στη διαχείριση έργων, κατά προτίμηση σε τραπεζικό ή χρηματιστηριακό περιβάλλον.Απαιτούμενες δεξιότητες<ul><li>Πτυχίο Ανώτατης Εκπαίδευσης σε Διοίκηση Επιχειρήσεων, Πληροφορική ή συναφή τομέα.</li><li>Πολύ καλή κατανόηση τραπεζικών προϊόντων, υπηρεσιών και λειτουργιών, καθώς και κανονιστικών απαιτήσεων.</li><li>Πιστοποίηση PMP ή άλλη πιστοποίηση PMI θα θεωρηθεί επιπλέον προσόν.</li><li>Ισχυρές αναλυτικές και οργανωτικές δεξιότητες, με ικανότητα λήψης αποφάσεων και διαχείρισης κινδύνων.</li><li>Εμπειρία σε ανάλυση και υλοποίηση τραπεζικών εφαρμογών θα θεωρηθεί πλεονέκτημα.</li><li>Εμπειρία σε έλεγχο και παρακολούθηση προϋπολογισμών έργων.&nbsp;</li><li>Άριστες επικοινωνιακές δεξιότητες.</li><li>Εξοικείωση με σύγχρονα εργαλεία ψηφιακής υποστήριξης, όπως το Microsoft Copilot, για ενίσχυση της αποδοτικότητας και της ομαδικής συνεργασίας.</li><li>Πολύ καλή γνώση Ελληνικών και Αγγλικών (γραπτά και προφορικά).</li><li>Υπευθυνότητα και προσανατολισμός στο αποτέλεσμα.</li><li>Αναλυτική σκέψη και επίλυση προβλημάτων.</li><li>Ομαδικό πνεύμα και συνεργασία.</li><li>Προσαρμοστικότητα και ευελιξία</li><li>Ηγετικές ικανότητες και διαχείριση ομάδων.</li></ul>

Project manager, Officer - IT

Η SCAN, μέλος της Epsilon Net Α.Ε., του μεγαλύτερου ομίλου Business Software στην Ελλάδα, αναζητά Technical Software Support Specialist για να ενταχθεί στην ομάδα της και να υποστηρίζει τους πελάτες της στη χρήση των λογισμικών της λύσεων.Η SCAN αποτελεί ηγέτιδα εταιρία παροχής εξειδικευμένων επιχειρηματικών λύσεων, με δραστηριότητα σε τέσσερις πυλώνες: SCANaccess, SCANtime, SCANparking, SCANsystems. Αποτελεί την πρώτη πιστοποιημένη επιλογή της αγοράς, προσφέροντας καινοτόμες λύσεις και προϊόντα που βελτιώνουν και διασφαλίζουν την επιχειρηματική λειτουργία των πελατών της, με έμφαση στην ποιότητα και την αξιοπιστία.Αρμοδιότητες:<ul><li>Παροχή τεχνικής υποστήριξης σε πελάτες μέσω email, τηλεφώνου και ticketing system, καθώς και on-site όπου απαιτείται (εντός και εκτός Αθηνών)</li><li>Ανάλυση, διάγνωση και επίλυση σύνθετων προβλημάτων hardware &amp; software</li><li>Καταγραφή, παρακολούθηση και διαχείριση αιτημάτων υποστήριξης</li><li>Υποστήριξη και εκπαίδευση χρηστών στη σωστή χρήση των εφαρμογών</li><li>Συμμετοχή σε εγκαταστάσεις και παραμετροποιήσεις λογισμικού</li><li>Συμμετοχή σε αναβαθμίσεις συστημάτων, testing &amp; validation και τεχνική τεκμηρίωση</li></ul>&nbsp;Απαραίτητα Προσόντα:<ul><li>Πτυχίο Πληροφορικής, Αυτοματισμού ή συναφούς τομέα</li><li>Εμπειρία σε εγκατάσταση ή υποστήριξη τεχνικών συστημάτων με βιομηχανικό ή retail εξοπλισμό (αυτοματισμοί / IoT / embedded συστήματα)</li><li>Πολύ καλή γνώση Software, hardware troubleshooting και δικτύων (TCP/IP, LAN, VPN – πρακτικό επίπεδο)</li><li>Εμπειρία σε υποστήριξη συστημάτων πεδίου (mission-critical)</li><li>Εμπειρία σε incident management &amp; SLA environments</li><li>Πολύ καλή γνώση SQL</li><li>Ικανότητα επικοινωνίας με πελάτες και τεχνικές ομάδες</li><li>Καλή γνώση Αγγλικών (τεχνική επικοινωνία &amp; documentation)</li><li>Κάτοχος διπλώματος οδήγησης&nbsp;</li></ul>Η εταιρεία προσφέρει:<ul><li>Πολυβραβευμένο εργασιακό περιβάλλον (Fortune’s 100 Best Companies to Work For in Europe 2024, 10 Best Workplaces Hellas,&nbsp;4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 2&nbsp;Best Workplace in Technology).</li><li>Ανταγωνιστικό πακέτο αποδοχών</li><li>Διαρκείς εκπαιδεύσεις και σημαντικές προοπτικές εξέλιξης</li><li>Ιδιωτική ιατροφαρμακευτική ασφάλιση</li><li>Γραμμή ψυχολογικής υποστήριξης</li><li>Δωρεάν συμμετοχή στα εκπαιδευτικά προγράμματα του Epsilon Training και Epsilon College</li></ul>

Technical Software Support Specialist (Β. Προάστια)

Αναζητούμε UAT Tester για την ενίσχυση των ομάδων Digital banking, με αποστολή να διασφαλίζει ότι οι ψηφιακές τραπεζικές υπηρεσίες ανταποκρίνονται στις επιχειρησιακές απαιτήσεις, τα compliance standards και τις προσδοκίες των πελατών πριν από την παραγωγική διάθεση.Ο ρόλος περιλαμβάνει σχεδιασμό και εκτέλεση UAT δοκιμών, καταγραφή/παρακολούθηση defects και στενή συνεργασία με business και IT ομάδες.Κύριες αρμοδιότητες<ul><li>Συνεργασία με business analysts, product managers και developers για κατανόηση απαιτήσεων και μετατροπή τους σε test scenarios.</li><li>Ανάπτυξη και εκτέλεση UAT test plans, test cases και test scripts για digital banking εφαρμογές.</li><li>Αναγνώριση, καταγραφή και παρακολούθηση defects (π.χ. JIRA) και συντονισμός επίλυσης με την ομάδα ανάπτυξης.</li><li>Regression testing μετά από fixes ή system updates.</li><li>End-to-end testing customer journeys: account opening, transactions, payments, authentication.</li><li>Επιβεβαίωση συμμόρφωσης με τραπεζικές κανονιστικές απαιτήσεις και security policies (PSD2, GDPR, KYC, AML).</li><li>Συντονισμός UAT sign-off με stakeholders και υποστήριξη readiness για production deployment.</li><li>Παραγωγή test reports (defect trends, ευρήματα, προτάσεις βελτίωσης).</li></ul>Απαιτούμενη εμπειρία<ul><li>2–3 έτη εμπειρίας σε UAT testing (ιδανικά σε banking/financial services</li></ul>Απαιτούμενες δεξιότητες<ul><li>Εξοικείωση με online/mobile banking και payment systems.</li><li>Καλή γνώση UAT methodologies &amp; best practices και εμπειρία σε web/mobile/API testing.</li><li>Προϋπηρεσία με test management εργαλεία (π.χ. JIRA, HP ALM, TestRail).</li><li>Καλή κατανόηση compliance &amp; security πρακτικών σε digital banking (PSD2, GDPR, KYC, AML).</li><li>Εμπειρία σε digital payments (SWIFT, SEPA, real-time payments).</li><li>Γνώση εργαλείων automation (Selenium, Postman).</li><li>Accessibility testing (WCAG).</li><li>Προσοχή στη λεπτομέρεια και τεκμηριωμένη καταγραφή ευρημάτων.</li><li>Αναλυτική σκέψη και επίλυση προβλημάτων.</li><li>Επικοινωνία και συνεργασία με business και IT stakeholders.</li><li>Οργάνωση, προτεραιοποίηση και αποτελεσματική διαχείριση χρόνου.</li><li>Προσανατολισμός στην εμπειρία πελάτη και στην ποιότητα παράδοσης.</li></ul>

UAT tester, Digital banking - Digital Channels & Cards

As a Digital Business Analyst, you will be a key player in our product development process, bridging the gap between business needs and technical solutions. You will work day-to-day with cross-functional Product Development Teams, their Product Owners and the hosting Organization. You will bring your experience, fresh ideas and creative thinking to help the team create amazing digital products (mobile &amp; web). You will focus on creating Business Value, amazing User Experience and exceptional Product Quality.Responsibilities:<ul><li>Work with Product Owners, end users and business stakeholders to define and refine the requirements for new functionalities and services</li><li>Document business requirements and interpret them to functional requirements</li><li>Work with the technical delivery teams to explain the functional requirements, understand technical difficulties and gaps and refine the proposed solution to compromise between business value and technical feasibility</li><li>Planning and executing business activities related to the software development lifecycle for various digital channels (Web &amp; Mobile)</li><li>Establish and maintain clear communication channels with relevant teams and stakeholders to ensure timely identification, monitoring, and resolution of project dependencies</li><li>Design, execute, and document standardized test scenarios and use cases, adhering to industry best practices, and create detailed technical support documentation</li><li>Actively contribute to the growth and development of the Product community by sharing expertise, fostering collaboration, and introducing innovative ideas and initiatives</li></ul>QualificationWHO WE´RE LOOKING FOR?<ul><li>BSc Degree in Management, Finance, Computer Science, Technology or Engineering</li><li>2 - 5 years of experience as a Business Analyst, Product Owner or Product Manager</li><li>Demonstrates a high degree of digital fluency and an enthusiasm for contributing to the development of cutting-edge digital products that prioritize user experience and functionality</li><li>Proven track record in conceptualizing, designing, and delivering successful digital products or services across mobile and web platforms, showcasing a deep understanding of user needs and market trends</li><li>Prior experience in the banking or financial services sector, particularly in the development or management of digital products, will be considered a distinct advantage</li><li>Demonstrated ability to thrive in fast-paced, Agile development environments, showcasing adaptability, collaboration, and a commitment to iterative improvement and delivering value to customers in a timely manner</li><li>Possesses a meticulous approach to quality assurance, with a demonstrated ability to develop and execute comprehensive testing strategies to ensure the delivery of robust, reliable, and user-friendly digital products</li><li>Eagerness to deliver high quality outcomes for complex problems under strict deadlines.</li><li>Excellent written and oral communication skills with ability to clearly communicate ideas and results in Greek and English</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Digital Business Analyst

As a Service Delivery Manager – Betting Systems, you’ll be at the heart of our Sportsbook technology operations. Your mission? To lead the planning, development, and support of IT solutions and network assets that power our betting platforms. You’ll orchestrate internal and external teams, ensuring seamless collaboration between business stakeholders, vendors, and developers to deliver projects accurately, efficiently, and on time.&nbsp;Your day to day will include:• &nbsp; &nbsp;Contributing to team budget planning and ensuring its effective execution • &nbsp; &nbsp;Ensuring business needs are clearly understood and translated into technical specifications (SoW) for effective solution development • &nbsp; &nbsp;Mapping and proposing the prioritization of projects, new developments, upgrades or change requests, setting up the overall plan and budget and allocating resources • &nbsp; &nbsp;Coordinating cross-functional teams (IT, vendors, business owners) to deliver high-quality, cost-efficient solutions aligned with business goals • &nbsp; &nbsp;Overseeing testing, UAT, and production releases to ensure functionality and minimize business disruption • &nbsp; &nbsp;Monitor operational efficiency of solutions, manage troubleshooting, and ensure SLA compliance • &nbsp; &nbsp;Identifying risks and areas for improvement in systems and equipment, proposing mitigation actions and upgrades • &nbsp; &nbsp;Managing and coaching team members to support skill development and goal achievement • &nbsp; &nbsp;Promoting collaboration across delivery units to optimize resource utilization and align product roadmaps.&nbsp;What you need to succeed • &nbsp; &nbsp;BSc in Computer Science, Information Systems, or equivalent; MSc in a relevant field is a plus • &nbsp; &nbsp;8+ years of experience in IT project management and solution development • &nbsp; &nbsp;Proven track record in coordinating large-scale projects and managing budgets • &nbsp; &nbsp;Consulting experience in IT or Business within the private sector • &nbsp; &nbsp;Hands-on experience in solution development and testing • &nbsp; &nbsp;Familiarity with Agile methodologies and principles • &nbsp; &nbsp;Preferable knowledge of Sportsbook Solutions • &nbsp; &nbsp;Excellent project management, analytical, and problem-solving skills • &nbsp; &nbsp;High attention to detail, accuracy, and a methodical approach • &nbsp; &nbsp;People management and team leadership skills • &nbsp; &nbsp;Strong collaboration skills and ability to engage stakeholders at all levels&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Service Delivery Manager-Betting Systems (3726)

H ΕΛΙΝΟΙΛ Α.Ε. αναζητά It Security Specialist (mid level) για τα κεντρικά της γραφεία στην Αθήνα.Οι κύριες αρμοδιότητες της θέσης είναι:<ul><li>Διαχείριση και παρακολούθηση vulnerabilities σε όλα τα εταιρικά συστήματα (scanning, prioritization, remediation tracking).</li><li>Διαχείριση Privileged Access Management (PAM) συστημάτων και SASE.</li><li>Υλοποίηση, ενημέρωση και παρακολούθηση εφαρμογής Security Policies &amp; Standards.</li><li>Παρακολούθηση και ανάλυση security alerts μέσω εργαλείων monitoring.</li><li>Συνεργασία με την ομάδα SOC.</li><li>Υποστήριξη security assessments και ελέγχων συμμόρφωσης.</li><li>Συνεργασία με IT και Development ομάδες για την ενσωμάτωση πρακτικών ασφαλείας.</li></ul>Απαραίτητα Προσόντα<ul><li>Εμπειρία 1–3 ετών σε Information Security ή αντίστοιχη θέση.</li><li>Εμπειρία σε Vulnerability Management εργαλεία.</li><li>Εμπειρία σε συστήματα EDR/XDR (ιδανικά Cortex).</li><li>Διαχείριση PAM, SASE.</li><li>Κατανόηση διαδικασιών incident handling &amp; monitoring.</li><li>Καλή δικτυακή γνώση (TCP/IP, firewalls, segmentation).</li><li>Ικανότητα σύνταξης και αναθεώρησης security policies &amp; procedures.</li><li>Γνώση Αγγλικής γλώσσας.</li><li>Εχεμύθεια &amp; υπευθυνότητα.</li><li>Ομαδικότητα &amp; πνεύμα συνεργασίας.</li></ul>Προσφέρεται:<ul><li>Άριστο &amp; δυναμικό περιβάλλον εργασίας.</li><li>Συνεχής εκπαίδευση &amp; ανάπτυξη.</li><li>Ανταγωνιστικό πακέτο αποδοχών &amp; παροχών.</li><li>Ιατροφαρμακευτική περίθαλψη &amp; συνταξιοδοτικό πρόγραμμα.</li></ul>

It Security Specialist (mid level)

We are seeking a Store Operations Business Analyst who will play a key role in bridging the gap between Store Operations, Franchise business stakeholders, and technology delivery teams. This individual will leverage Agile methodologies to elicit, refine, and manage business requirements for store technology solutions, ensuring that products align with operational needs and business goals. Working closely with Product Managers, engineers, and operations leaders, you will drive process efficiencies and enhance performance within a dynamic retail distribution network.Office location: Northeastern suburb of AthensOn-site presence: 3 days per weekResponsibilities<ul><li>Act as the primary liaison between Store Operations and product/technology teams</li><li>Facilitate discovery sessions such as requirement workshops with stakeholders</li><li>Elicit, analyze, and document business requirements for store operations and technology platforms</li><li>Define clear problem statements, desired outcomes, and acceptance criteria in collaboration with stakeholders</li><li>Support technology solutions, including Store Backoffice, Electronic Shelf Labels, SAP for stores, and tailored applications</li><li>Identify and propose process and system optimizations to enhance throughput, accuracy, and service levels</li><li>Assess the operational impacts of new features and assist in change management initiatives</li><li>Develop test scenarios, validate outcomes, and coordinate defect resolution during User Acceptance Testing (UAT)</li><li>Ensure solutions align with functional and non-functional business requirements</li><li>Manage requirements, user stories, defects, and backlog prioritization using Jira</li><li>Document business processes, functional requirements, and decisions in Confluence</li><li>Maintain clear, traceable documentation that supports transparency and cross-team alignment</li><li>Communicate project statuses, risks, dependencies, and trade-offs effectively to stakeholders</li></ul>Requirements<ul><li>Bachelor’s degree in Business, Information Systems, or a related field</li><li>2+ years of experience as a Business Analyst or Product Analyst</li><li>Skills in BA stakeholder management, elicitation of information, and BA artifacts documentation</li><li>Proficiency in using Atlassian tools, particularly Jira and Confluence</li><li>Solid understanding of the software development life cycle (SDLC) and Agile methodologies</li><li>Proven ability to translate business requirements into Agile product documentation</li><li>Strong interpersonal and communication skills for effective cross-functional collaboration</li><li>Excellent command of written and spoken English (B2+ level)</li><li>Working proficiency in Greek</li></ul>Nice to have<ul><li>SAP Retail experience</li><li>Ability to operate effectively in a fast-paced, iterative product development environment</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Store Operations Business Analyst

We&nbsp;are&nbsp;looking&nbsp;for&nbsp;a&nbsp;Senior&nbsp;Business&nbsp;Analyst&nbsp;to&nbsp;design&nbsp;and&nbsp;deliver&nbsp;business&nbsp;workflows&nbsp;and&nbsp;business&nbsp;rules&nbsp;using&nbsp;a&nbsp;low-code&nbsp;platform.&nbsp;You&nbsp;will&nbsp;work&nbsp;on&nbsp;large-scale&nbsp;enterprise&nbsp;systems&nbsp;and&nbsp;collaborate&nbsp;with&nbsp;cross-functional&nbsp;teams&nbsp;in&nbsp;an&nbsp;Agile&nbsp;(Scrum-based)&nbsp;environment.You&nbsp;will&nbsp;work&nbsp;closely&nbsp;with&nbsp;Product&nbsp;Owners,&nbsp;developers,&nbsp;and&nbsp;client&nbsp;stakeholders&nbsp;to&nbsp;understand&nbsp;business&nbsp;needs,&nbsp;define&nbsp;requirements,&nbsp;and&nbsp;support&nbsp;solution&nbsp;delivery&nbsp;from&nbsp;design&nbsp;to&nbsp;validation.Key&nbsp;Responsibilities:<ul><li>Analyze&nbsp;business&nbsp;needs&nbsp;and&nbsp;translate&nbsp;them&nbsp;into&nbsp;clear&nbsp;functional&nbsp;requirements.</li><li>Design&nbsp;and&nbsp;model&nbsp;business&nbsp;processes&nbsp;and&nbsp;workflows&nbsp;using&nbsp;BPMN&nbsp;2.0.</li><li>Configure&nbsp;and&nbsp;test&nbsp;business&nbsp;rules&nbsp;using&nbsp;a&nbsp;BRMS&nbsp;platform.</li><li>Collaborate&nbsp;with&nbsp;Product&nbsp;Owners&nbsp;and&nbsp;stakeholders&nbsp;to&nbsp;refine&nbsp;backlog&nbsp;items&nbsp;and&nbsp;define&nbsp;acceptance&nbsp;criteria.</li><li>Support&nbsp;solution&nbsp;design&nbsp;and&nbsp;contribute&nbsp;to&nbsp;system&nbsp;improvements.</li><li>Work&nbsp;closely&nbsp;with&nbsp;development&nbsp;teams&nbsp;throughout&nbsp;implementation&nbsp;and&nbsp;testing.</li><li>Participate&nbsp;in&nbsp;Agile&nbsp;ceremonies&nbsp;(planning,&nbsp;reviews,&nbsp;retrospectives).</li><li>Support&nbsp;continuous&nbsp;improvement&nbsp;of&nbsp;processes&nbsp;and&nbsp;delivery&nbsp;practices.</li></ul>Requirements:<ul><li>Strong&nbsp;experience&nbsp;in&nbsp;business&nbsp;analysis&nbsp;within&nbsp;enterprise&nbsp;software&nbsp;environments.</li><li>Experience&nbsp;in&nbsp;formal&nbsp;requirements&nbsp;authoring&nbsp;(BRD,&nbsp;FRD,&nbsp;functional&nbsp;specifications,&nbsp;user&nbsp;stories).</li><li>Practical&nbsp;experience&nbsp;modelling&nbsp;business&nbsp;processes&nbsp;using&nbsp;BPMN&nbsp;2.0.</li><li>Experience&nbsp;working&nbsp;with&nbsp;no-code&nbsp;or&nbsp;low-code&nbsp;platforms&nbsp;or&nbsp;business&nbsp;rules&nbsp;management&nbsp;systems.</li><li>Experience&nbsp;contributing&nbsp;to&nbsp;solution&nbsp;design&nbsp;and&nbsp;requirements&nbsp;definition.</li><li>Strong&nbsp;stakeholder&nbsp;communication&nbsp;and&nbsp;collaboration&nbsp;skills.</li><li>Understanding&nbsp;of&nbsp;project&nbsp;management&nbsp;fundamentals,&nbsp;including&nbsp;scope&nbsp;management,&nbsp;dependencies,&nbsp;risks,&nbsp;and&nbsp;timelines</li><li>Fluent&nbsp;in&nbsp;English.</li></ul>Nice&nbsp;to&nbsp;Have<ul><li>Experience&nbsp;in&nbsp;banking&nbsp;systems&nbsp;or&nbsp;Loan&nbsp;Origination&nbsp;Systems.</li><li>Experience&nbsp;working&nbsp;with&nbsp;REST&nbsp;APIs&nbsp;(JSON,&nbsp;XML).</li><li>Understanding&nbsp;of&nbsp;front-end&nbsp;technologies&nbsp;(HTML,&nbsp;CSS,&nbsp;JavaScript,&nbsp;Angular).</li><li>Experience&nbsp;working&nbsp;in&nbsp;Agile&nbsp;environments&nbsp;(Scrum&nbsp;or&nbsp;Kanban).</li><li>Familiarity&nbsp;with&nbsp;Jira,&nbsp;Azure&nbsp;DevOps&nbsp;or&nbsp;similar&nbsp;lifecycle&nbsp;management&nbsp;tools.</li><li>Availability&nbsp;to&nbsp;travel&nbsp;abroad.</li></ul>Benefits:As&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;we&nbsp;celebrate&nbsp;diversity&nbsp;and&nbsp;are&nbsp;committed&nbsp;to&nbsp;creating&nbsp;an&nbsp;inclusive&nbsp;environment&nbsp;for&nbsp;all&nbsp;employees. Our&nbsp;company&nbsp;is&nbsp;people&nbsp;&nbsp;centric&nbsp;and&nbsp;offers&nbsp;personalized&nbsp;benefits&nbsp;to&nbsp;each&nbsp;employee:<ul><li>We&nbsp;want&nbsp;you&nbsp;to&nbsp;be&nbsp;well&nbsp;compensated&nbsp;for&nbsp;what&nbsp;you&nbsp;bring&nbsp;in,&nbsp;so&nbsp;we&nbsp;offer&nbsp;an&nbsp;attractive&nbsp;salary&nbsp;package</li><li>Your&nbsp;health&nbsp;matters&nbsp;to&nbsp;us,&nbsp;so&nbsp;all&nbsp;colleagues&nbsp;have&nbsp;a&nbsp;private&nbsp;health&nbsp;insurance&nbsp;plan&nbsp;from&nbsp;day&nbsp;one</li><li>We&nbsp;are&nbsp;excited&nbsp;for&nbsp;challenges,&nbsp;so&nbsp;you&nbsp;are&nbsp;invited&nbsp;to&nbsp;take&nbsp;part&nbsp;in&nbsp;exciting&nbsp;projects</li><li>We&nbsp;never&nbsp;stop&nbsp;learning&nbsp;and&nbsp;evolving!&nbsp;You&nbsp;will&nbsp;have&nbsp;your&nbsp;own&nbsp;mentor&nbsp;and&nbsp;training&nbsp;program&nbsp;to&nbsp;help&nbsp;you&nbsp;develop&nbsp;in&nbsp;a&nbsp;company</li><li>We&nbsp;love&nbsp;the&nbsp;Relational&nbsp;vibes&nbsp;so&nbsp;we&nbsp;gather&nbsp;on&nbsp;smaller&nbsp;and&nbsp;bigger&nbsp;occasions&nbsp;to&nbsp;celebrate&nbsp;good&nbsp;times&nbsp;together!</li></ul>

Senior Business Analyst

As a Data Governance Manager, you will join the Group Data &amp; AI function and play a central role in defining and operationalizing the Group’s enterprise data governance framework. You will be responsible for setting data management principles, ensuring effective metadata and lineage management, partnering with business and technology stakeholders, and safeguarding the quality and integrity of critical operational data across the Group.&nbsp;What you will be doing • &nbsp; &nbsp;Lead the delivery, rollout, and day to day operationalization of the Group Data Governance Framework. • &nbsp; &nbsp;Define and shape the Bank’s enterprise data management and data architecture principles, and monitor their consistent implementation across the Group. • &nbsp; &nbsp;Drive the development, adoption, and continuous improvement of data governance policies, standards, and procedures, in close collaboration with business and technology stakeholders. • &nbsp; &nbsp;Provide technical and methodological assurance for the ongoing implementation of data governance practices across the Bank. • &nbsp; &nbsp;Oversee the analysis of business requirements related to Critical Data Elements (CDEs), ensuring strong traceability between data, business processes, regulatory needs, and enterprise value. • &nbsp; &nbsp;Ensure the identification, documentation, and maintenance of enterprise data assets within business and data glossaries. • &nbsp; &nbsp;Work closely with business and IT teams to implement effective metadata management and data lineage processes across data platforms and tools. • &nbsp; &nbsp;Partner with business areas to define and support Business Data Owners, enabling the consistent identification, ownership, and stewardship of Critical Data Elements. • &nbsp; &nbsp;Build and lead a high performing data governance team, fostering a culture of accountability, collaboration, empowerment, and inclusion. What you need to have •&nbsp; &nbsp; A Bachelor’s degree in Computer Engineering, Statistics, Information Systems, or a related field. •&nbsp; &nbsp; A Master’s degree in Business Administration or a relevant discipline (preferred). • &nbsp; &nbsp;At least 5 years of managerial experience in Data Governance or Data Management, with a strong focus on Critical Data Elements and metadata management. • &nbsp; &nbsp;Solid experience in Data Modeling and Enterprise Data Architecture. • &nbsp; &nbsp;Proven experience with Data Governance platforms such as IBM Knowledge Catalog, Informatica, or Collibra. • &nbsp; &nbsp;Strong understanding of banking data and regulatory environments (preferred). • &nbsp; &nbsp;Excellent leadership, stakeholder management, and communication skills, with the ability to influence across business and technology teams. • &nbsp; &nbsp;Strong analytical and critical thinking skills, with the ability to address complex data challenges, adapt to change, and drive continuous improvement. &nbsp;What we offer &nbsp; It’s all about our people. At Alpha Bank, you will enjoy: &nbsp; • &nbsp; &nbsp;A friendly and collaborative working environment that supports taking initiative and action. • &nbsp; &nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work. • &nbsp; &nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects. • &nbsp; &nbsp;Being part of a large organization with a leading role in the Greek economy and a strong presence in the community. • &nbsp; &nbsp;Flexible working options. • &nbsp; &nbsp;A competitive salary and benefits.

Data Governance Manager

Everllence Hellas Ltd is looking for a Business Analyst for our Data Processing and Cleansing department, contributing to our mission of delivering high-quality data solutions.&nbsp;The job requires you to be able work independently while you have a keen sense of community as well can work in teams.&nbsp;We can offer you the following tasks<ul><li>Collaborate with users to understand and address specific needs within their areas of responsibility</li><li>Involve development resources where applicable, as effectively as possible.</li><li>Involve stakeholders in the business unit where relevant.</li><li>Collaborate closely with project teams to define and document business requirements that align with overall business objectives.</li><li>Actively contribute to the development and enhancement of solutions, emphasizing innovation and efficiency improvements.</li><li>Identify opportunities for process optimization and automation, collaborating with development teams.</li><li>Engage stakeholders across all organizational levels to gather requirements, expectations, and feedback.</li><li>Cultivate and maintain robust relationships with stakeholders, ensuring alignment with business goals.</li><li>Play a limited role in solution maintenance, addressing critical issues and ensuring solution stability.</li><li>Collaborate with relevant teams to prioritize and address maintenance tasks efficiently within their areas of responsibility</li></ul>You can help us with these qualifications<ul><li>Technical backround</li><li>Strong communication skills and ability to understand the interlocutor needs.</li><li>Business Processes and optimization</li><li>Customer focused, results oriented, high self-motivated and self-organized</li><li>Understanding of solution development processes, emphasizing innovation and efficiency improvements.</li><li>Good interpersonal and communications skills</li><li>Knowledge of change management principles, including impact assessments and transition facilitation.</li><li>Ability to work in a team</li><li>Flexibility</li><li>Ability to work in cross organizational structure</li><li>Fluency in English, IT skills</li><li>Business Analysis or Project Management certifications are nice to have (e.g., CBAP, PMP, PMI-PBA).</li></ul>Benefits &amp; Learning Opportunities<ul><li>Attractive compensation package</li><li>Continuous training opportunities</li><li>Work in a challenging multinational environment</li><li>Opportunities for professional growth and advancement.</li></ul>

Business Analyst

This is an outsourced IT Project Manager (RPA) position within the fintech industry, focused on leading automation and low-code initiatives that support digital transformation projects built on the Microsoft Power Platform. You will plan and coordinate multiple projects, managing scope, timelines, deliverables, risks, and quality while acting as the key liaison between technical teams, business stakeholders, vendors, and senior management. In this role, you will oversee the design, development, deployment, and continuous improvement of solutions using tools such as Power Apps, Power Automate, and Power BI, while also supporting RPA, BI, and business process automation initiatives across business units. You will monitor existing solutions, manage issue resolution, and maintain project and technical documentation. To succeed in this role, you should have experience in IT or technology project environments, exposure to Microsoft ecosystem platforms, awareness of Generative AI capabilities such as Microsoft Copilot, strong communication and stakeholder management skills, and fluency in Greek and English.The key responsibilities of this role will include:<ul><li>Lead and manage the delivery of automation and low-code solutions within the organization</li><li>Plan, coordinate, and monitor multiple projects, including scope definition, task planning, deliverables, timelines, risk management, and quality control</li><li>Act as the main point of contact between developers, solution architects, business analysts, vendors, end users, and C-level stakeholders</li><li>Oversee the design, development, testing, and deployment of Microsoft Power Platform solutions (Power Apps, Power Automate, Power BI)</li><li>Monitor existing Power Platform solutions, manage issue resolution, and drive improvements to enhance performance and usability.</li><li>Prepare project documentation, status reports, and presentations while maintaining technical and functional documentation</li><li>Coordinate the implementation of RPA, BI and business process automation initiatives across business units.</li><li>Maintains a high standard of quality for all deliverables</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>Bachelor’s degree in Computer Science, Engineering, Information Systems, Management Science &amp; Technology, or a related field.</li><li>2–6 years of experience in IT, Information Systems, or technology project environments, preferably with involvement in project coordination or delivery</li><li>Experience or exposure to Microsoft ecosystem solutions such as Microsoft Dynamics 365, Power Apps, Power Automate, Power BI, or other CRM/ERP platforms</li><li>Awareness or practical exposure to Generative AI capabilities within enterprise platforms, such as Microsoft Copilot, AI-powered automation, or AI-assisted analytics, will be considered a strong asset</li><li>Strong communication and stakeholder management skills, with the ability to coordinate multiple projects, teams, and technologies simultaneously</li><li>Experience in process documentation and analysis, including specification of system requirements for business processes</li><li>The candidate must be fluent in English and Greek language – both in writing and speaking</li><li>Problem-solving, organizational and team working skills, proactiveness and 'can do' attitude</li></ul> What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

IT Project Manager (RPA)

We are seeking a skilled Business Analyst with expertise in the retail domain to bridge the gap between Store Operations and technology delivery teams.In this role, you will define and manage business requirements, drive operational improvements, and enable the delivery of impactful technology solutions within a large retail distribution network.Office location: Gerakas, Athens.On-site presence: 2-3 days per week.Responsibilities<ul><li>Act as the primary liaison between Store Operations teams and product/technology stakeholders</li><li>Facilitate discovery sessions, including requirement workshops, and collaborate to define problem statements and desired outcomes</li><li>Elicit, analyze, and document business requirements for store operations processes and technology platforms</li><li>Support technology initiatives for Store Backoffice, Electronic Shelf Labels, SAP for stores, and custom solutions</li><li>Identify opportunities to enhance processes and systems, focusing on efficiency, accuracy, and service levels</li><li>Evaluate operational impacts of new features and support change management efforts</li><li>Develop test scenarios, validate outcomes during User Acceptance Testing (UAT), and coordinate defect resolution efforts</li><li>Utilize Jira to manage requirements, user stories, defects, and backlog prioritization</li><li>Document business processes, functional requirements, and solution designs in Confluence for cross-team alignment</li><li>Ensure solutions meet business requirements and maintain transparency through clear communication of status, risks, and dependencies</li></ul>Requirements<ul><li>Bachelor’s degree in Business, Information Systems, or a related field</li><li>2–4 years of experience as a Business Analyst or Product Analyst</li><li>Proficiency in using Jira and Confluence</li><li>Knowledge of the software development life cycle (SDLC) and Agile methodologies</li><li>Competency in translating business requirements into Agile product artifacts</li><li>Strong written and verbal communication skills with the ability to work effectively in cross-functional teams</li><li>English proficiency at B2 level or higher</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Business Analyst (Retail domain)

We are seeking a Business Analyst in the Retail domain to join our dynamic team, serving as a vital connection between Store Operations, Franchise business stakeholders, and technology delivery teams.This role involves managing business requirements for store technology solutions using Agile methodologies to ensure efficient and value-driven delivery.Office location: Gerakas, Athens.On-site presence: 2-3 days per week.Responsibilities<ul><li>Act as the primary liaison between Store Operations and product/technology teams</li><li>Facilitate discovery sessions including requirement workshops</li><li>Elicit, analyze, and document business requirements related to store operations processes and technology platforms</li><li>Collaborate with stakeholders to define clear problem statements, desired outcomes, and acceptance criteria</li><li>Support technology solutions such as Store Backoffice, Electronic Shelf labels, SAP for stores and tailor-made solutions</li><li>Identify process and system improvement opportunities that improve throughput, accuracy, labor efficiency, and service levels</li><li>Assess operational impacts of new features and support change management activities</li><li>Support User Acceptance Testing (UAT) by developing test scenarios, validating outcomes, and coordinating defect resolution</li><li>Ensure solutions meet both functional and non-functional business requirements</li><li>Use Jira to manage requirements, user stories, defects, and backlog prioritization</li><li>Use Confluence to document business processes, functional requirements, solution designs, and decision logs</li><li>Maintain clear, traceable documentation that supports transparency and cross-team alignment</li><li>Provide clear communication of status, risks, dependencies, and trade-offs to stakeholders</li></ul>Requirements<ul><li>Bachelor’s degree in Business, Information Systems, or a related field</li><li>2–4 years of experience as a Business Analyst or Product Analyst</li><li>Strong experience using Atlassian tools, particularly Jira and Confluence</li><li>Solid understanding of software development life cycle (SDLC) and Agile methodologies</li><li>Proven experience translating business requirements into Agile product artifacts</li><li>Ability to work effectively in cross-functional teams</li><li>Strong written and verbal communication skills</li><li>Ability to operate effectively in a fast-paced, iterative product environment</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

We are looking for an AI Delivery Manager to lead end-to-end delivery of AI and Data projects — from discovery to production. You will be accountable for project success, combining strong delivery management expertise with a solid understanding of AI, ML, and data technologies. You will focus on three categories of projects: GenAI Product development, ML Product development and AI Platform enablement.Join a global team delivering AI-driven transformation for leading enterprises. Work with cutting-edge GenAI and ML technologies, collaborate with top experts, and shape the next generation of intelligent solutions.The remote option applies only to the Candidates who will be working from any location in Greece.Responsibilities<ul><li>Act as a bridge between technology and business, understanding business objectives — including business cases, project purposes, expected outcomes, and delivered value.</li><li>Manage full lifecycle of AI initiatives (GenAI, ML).</li><li>Own delivery scope, schedule, quality, and budget.</li><li>Lead multidisciplinary global teams and ensure alignment across engineering and client stakeholders.</li><li>Act as main delivery contact for clients; build trusted relationships</li><li>Oversee risk, financials, and contract adherence.</li><li>Ensure compliance with legal, ethical, and security standards in AI.</li><li>Mentor team members and promote delivery excellence and engineering excellence</li></ul>Requirements<ul><li>Strong client-facing, risk management, and stakeholder communication skills.</li><li>3+ years in GenAI and traditional ML delivery management (e.g., RAG-based applications, chatbots, recommender systems, forecasting systems)</li><li>3+ years of previous experience as engineer (e.g., data scientist, machine learning engineer, data engineer, devops, python engineer)</li><li>Solid understanding of GenAI and ML technologies, and data management fundamentals.</li><li>Experience with at least one major cloud provider (AWS, Azure, GCP, Databricks).</li><li>Ability to lead cross-functional, distributed teams.</li><li>Ability to enforce engineering excellence and closely work with solution architects</li><li>Knowledge of the Greek language is a must</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Data Delivery Manager

AB Vassilopoulos: A world of opportunities awaits youAt AB Vassilopoulos, we are more than 12,000 people sharing the same purpose: to give our best every day and make a difference in people’s lives. With a presence across Greece - from stores and offices to distribution centers and our Home Shop Center with more than 500 Job roles - we offer countless opportunities for growth, in an environment that respects and supports every team member. As part of the global Ahold Delhaize group and one of the most dynamic brands in Greece, we are proud to consistently be recognized as a Top Employer.&nbsp;Become part of the #proudABers team!The opportunity&nbsp;We are seeking a dynamic and experienced IT Product Owner to lead the Core Retail and Forecast &amp; Replenishment (F&amp;R) domain within our organization. In this role, you will be responsible for driving the evolution and optimization of retail business processes supported by SAP Retail, our primary ERP platform.You will work closely with business stakeholders and cross-functional IT teams to manage demand across areas such as Retail Finance, Order Management, Inventory Management, and Forecast &amp; Replenishment. The role requires strong SAP process understanding, product ownership capabilities, and the ability to translate business needs into scalable system solutions.As a Product Owner, you will manage the product backlog, define requirements, and ensure that solutions deliver measurable business value while supporting the organization’s digital transformation initiatives.What you will focus on<ul><li>Product Vision &amp; Strategy: Support the development and communication of a clear product vision and roadmap for the Core Retail and Forecast &amp; Replenishment domain. Contribute to the planning, optimization, and continuous improvement of core retail processes supported by SAP Retail.&nbsp; Align product priorities with organizational goals and business needs.</li><li>Requirements Management: Collaborate closely with business stakeholders, SAP experts, and IT teams to gather, analyze, and prioritize business requirements. Translate business requirements into user stories, functional specifications, and acceptance criteria.&nbsp; Ensure that requirements are clearly understood by development and functional teams.</li><li>Product Backlog Ownership: Manage and prioritize the product backlog, ensuring it contains well-defined user stories, features, and technical tasks. Define clear acceptance criteria and ensure alignment with business objectives. Work closely with your manager and key stakeholders to ensure that the roadmap reflects evolving business priorities.</li><li>Cross-functional Collaboration: Work closely with SAP specialists, developers, business analysts, and other IT teams to support the successful delivery of product features. Facilitate communication between technical teams and business stakeholders to ensure alignment throughout the development lifecycle.</li><li>Continuous Improvement: Identify opportunities to improve processes and systems within the Core Retail and F&amp;R landscape. Support the implementation of enhancements that improve operational efficiency, forecasting accuracy, and inventory optimization. Stay informed about retail industry trends, SAP capabilities, and best practices to support continuous innovation.</li><li>Lead training sessions for end users and other IT stakeholders</li><li>Analyze preferences and requests of end users.</li><li>Follow applicable Standards, Procedures, Guidelines and Methodologies in the implementation and/or maintenance of the SAP ECC6 platform</li></ul>Who we are looking for<ul><li>3+ years of relevant IT experience, experience in the retail industry would be considered a plus.</li><li>Solid understanding of SAP Retail business processes, particularly in core retail and supply chain areas.</li><li>Experience working in complex IT landscapes and large organizations.</li><li>Very good working knowledge of SAP business processes associated with core Retail and Forecast &amp; Replenishment. Knowledge of SAP SD, SAP MM and SAP FI</li><li>Experience with SAP F&amp;R will be considered an asset.</li><li>Proficiency in Agile Methodologies (SAFe) and hands on experience in agile tools (Atlassian)</li><li>Excellent command of the English language both written &amp; spoken.</li><li>Ability to travel (Europe) up to 10% depending on the nature and the duration of the assigned projects/work.</li></ul>The value you bring<ul><li>Analytical Thinking | Ability to process complex information with a critical, solution‑driven mindset</li><li>Problem Solving | Be on top and define problems, develop and implement effective solutions</li><li>Effective Collaboration | Understand team dynamics that embrace healthy work climate</li><li>Structured Work Approach | Organization, consistency, and strong attention to detail across all stages of work</li><li>Accuracy | Systematic and methodical execution of tasks with a high standard of quality</li></ul>We care for you&nbsp;<ul><li>Competitive remuneration package</li><li>A buddy to support you during onboarding</li><li>Free lunch meals in our restaurant</li><li>Unlimited access to LinkedIn Learning programs</li><li>Health insurance</li><li>Available parking</li><li>Hybrid way of working</li><li>Wellbeing Program</li></ul>A place where everyone belongsAll our candidates and employees are treated with respect and equality, regardless of race, color, religion, gender, sexual orientation, national origin, disability, or any other characteristic protected by law.As part of our commitment to inclusion and equality, we have signed the Diversity Charter Greece , we are certified with the SHARE Equality Label and we are members of LEAD Network, recognizing our tangible actions toward a truly inclusive work environment.*All applications are treated with utmost confidentiality

IT Product Owner

The&nbsp;Solution Designer&nbsp;will be joining the software development team of Risk Management Domain of Alpha Bank IT Digital Services &amp; Data Analytics Division. You will be responsible for designing and overseeing the implementation of software solutions that meet the business requirements in areas such as Risk Management, Capital Management, MIS, ALM etc.&nbsp;You will work closely with cross functional IT teams and stakeholders to define architecture, guide development teams &amp; vendors, and ensure the successful delivery of projects. What you will be doing&nbsp;<ul><li>Collaborate with cross functional teams to understand their business objectives and technical requirements.</li><li>Understand and review the business and application requirements and define the solution requirements, ensuring they are consistent with the Bank’s IT strategy and practices.</li><li>Create High-Level technical solution design and produce relevant documentation.</li><li>Coordinate and consolidate High-Level Estimations, based on the high-level business requirements.</li><li>Participate in projects estimation and planning, providing technical input and helping the team set realistic goals and timelines.</li><li>Collaborate with Project Manager to create project milestone planning.</li><li>Cooperate with software engineers, data engineers, system engineers, and business analysts to implement effective and efficient software or data management solutions applying DevOps methods and iterative delivery.</li><li>Assess the impact of changes and enhancements on the existing architecture.</li><li> </li></ul> What you need to have&nbsp;<ul><li>BSc in Computer Science, Information Systems, Engineering, or any other related discipline.</li><li>Understanding of software engineering principles and best practices for building modular and maintainable systems.</li><li>Experience in designing scalable and resilient systems that meet performance, security, and reliability requirements.</li><li>Experience in DevOps and Agile methods and practices, familiarity with data modelling techniques, database design, optimization, and query tuning.</li><li>Familiarity with one or more RDBMS like Microsoft SQL Server, Oracle, PostgreSQL.</li><li>Familiarity with architectural patterns like SOA (Service-Oriented Architecture), microservices design patterns, message brokers (e.g., Apache Kafka) and integration frameworks (e.g., Apache Camel).</li><li>Prior experience in a banking environment will be considered an asset.</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

Solution Architect

We are looking for a Senior Data Governance Engineer to join our Data Management Team, based in Athens, Greece. In this role, you will be responsible for designing, implementing, and maintaining data governance frameworks, policies, and tools that ensure the quality, integrity, security, and effective management of organizational data. You will work closely with Data Owners, Data Stewards, IT teams, and business stakeholders to support and advance data governance initiatives across the organization.&nbsp;Your role will encompass:<ul><li>Design and implement comprehensive data governance frameworks, including data quality, metadata management, data lineage, and data security.</li><li>Develop and maintain data governance policies, standards, and procedures aligned with business and regulatory requirements.</li><li>Enhance and manage the Data Governance Platform, including the Business Data Catalogue and Data Lineage.</li><li>Evaluate, implement, and manage data governance tools, ensuring scalability, performance, and alignment with governance frameworks.</li><li>Lead workshops with business and technical stakeholders to gather requirements, define data lifecycle processes, and document functional specifications.</li><li>Perform data profiling and analysis to understand data structures, definitions, and usage across systems.</li><li>Collaborate with Data Stewards and Data Owners to define and implement data quality rules, controls, and remediation processes.</li><li>Develop and maintain data quality reporting, scorecards, and monitoring mechanisms.</li><li>Support continuous improvement of data governance processes, tools, and practices.</li></ul>&nbsp;What you bring to the role:<ul><li>Bachelor’s degree in Computer Science, Information Technology, or a related field.</li><li>Master’s degree will be considered an asset</li><li>+4 years of experience in Data Governance, Data Management, or related roles.</li><li>Strong understanding of data governance principles, including data quality, metadata management, and data lineage.</li><li>Experience with SQL and Python.</li><li>Experience with Data Governance tools such as MS Purview, SAS Business Data Network, or SAS Dataflux will be considered an asset.</li><li>Knowledge of SAS code will be considered an advantage.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and stakeholder management skills.</li><li>Proficiency in English (written and spoken).</li><li>Experience in DWH/BI projects, ideally within the energy, metals, or retail sectors, will be considered a plus.</li></ul>&nbsp;Value-Based Behaviors:<ul><li>People &amp; Personal Growth</li><li>Results Orientation &amp; Safety Excellence</li><li>Collaboration &amp; Trust</li><li>Empathy &amp; Effective Communication</li><li>Flexibility &amp; Adaptability</li></ul>&nbsp;Your Benefits:<ul><li>Competitive remuneration package</li><li>Ticket Restaurant Card</li><li>Group Health Insurance Plan</li><li>Preferential household electricity plan</li><li>Pension Plan</li></ul>&nbsp;

Senior Data Governance Engineer

We are looking for the Transformation Innovation Expert to support the Digital Transformation &amp; Innovation team in the analysis, documentation, management, and monitoring of digital transformation initiatives. The role serves as a key partner in the operational and technical maturation of initiatives and actively contributes to thedevelopment of PoCs, solution design, and progress reporting.Responsibilities• Support the formulation, monitoring and continuous updating of project plans• Collect and analyze business requirements in collaboration with business units• Participate in the drafting of technical and functional specifications for digital transformation projects• Monitor project progress, updating KPIs &amp; dashboards and track risks• Conduct benchmarking of emerging technologies and market trends• Participate in the preparation of PoCs, MVPs and presentations to the stakeholders• Support the supplier evaluation processes• Coordinate with external partners and internal units to ensure day-to-say progress.Qualifications• Bachelor's degree preferably in STEM, Business, Economics or Informatics• Master's degree in a related field will be considered a plus• Fluency in English, both verbal and written• 1-4 years of experience in consulting, business analysis, project coordination or digital projects• Demonstrated knowledge of financial products and market dynamics• Knowledge of branch network operations and related processes• Strong data analysis skills• Solid project management skills across multiple initiatives• Proven ability to analyze business and operational requirements• Understanding of digital market trends and emerging technologies.• Effective negotiation and persuasion capabilities• Customer-centric approach• Strong focus on achieving measurable results• Flexibility and adaptability in a fast-paced environment• Ability to support and manage change• Strong teamwork and collaboration skills across functions• Commitment to continuous learning and professional development

Transformation Innovation Expert

We are the 1st Hub for Developers! Our motto is “From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak with developers (only!) and tech (freak) experts! Role Summary Our client’s Global Identity Security and Access Management (ISAM) team plays a critical role in safeguarding the company’s digital assets, protecting everything from their innovative scientific research to their manufacturing operations, and ensuring the security of the data they rely on to serve patients worldwide. As part of Pfizer’s strategic commitment to enhancing security posture, the ISAM team is embarking on a multi-year modernization and transformation effort. Strong identity security and access controls are vital to the security and operational resilience of Pfizer.We are seeking a Senior Associate, QA Tester to join our client’s ISAM organization. This role requires a highly analytical and detail-oriented professional who thrives in a fast-paced, DevOps-driven environment. The ideal candidate will have a proven track record of problem solving and combines business analysis skills with strong testing capabilities, ensuring requirements are well-defined, traceable, and validated through automated testing approaches.This position will play a critical role in supporting, testing, and enhancing their identity and access management solutions, including both legacy platforms and modern technologies like SailPoint, Ping, and CyberArk.Role Responsibilities This role reports to the Senior Manager, Identity Lifecycle Management and requires communication skills, and a strong drive for accountability, ownership, and pride in work.<ul><li>Collaborate with stakeholders to gather, analyze, and document business and technical requirements.</li><li>Translate requirements into test cases, acceptance criteria, and user stories.</li><li>Design, develop, and execute automated test scripts using modern tools (qTest, Selenium, Cypress, Playwright, etc.).</li><li>Perform regression, integration, and end-to-end testing for ISAM solutions.</li><li>Partner with developers and product owners to identify defects early and ensure timely resolution.</li><li>Support UAT and ensure test coverage aligns with business priorities.</li><li>Maintain test frameworks, reporting dashboards, and automation pipelines.</li></ul>Qualifications<ul><li>Bachelor’s degree in information technology, computer science, or related field.</li><li>3+ years of experience as a Business Analyst or Quality Assurance Tester, or hybrid role within software delivery teams.</li><li>2+ years of hands-on experience with automated testing tools and frameworks.</li><li>Experience in cybersecurity or identity and access management solutions.</li><li>Strong analytical and problem-solving skills with attention to detail.</li><li>Familiarity with Agile/Scrum methodology and tools (Jira, Confluence, TestRail, etc.).</li><li>Familiarity with API testing (Postman, RestAssured, etc.).</li><li>ISTQB or similar testing certifications.</li><li>Excellent English communication skills (written and spoken)</li></ul>

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