Εμπόριο Λιανικής

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Πληροφορική

Χρηματοοικονομικά

Αποθήκη / Logistics

Επαγγέλματα Υγείας

Κέντρο Εξυπηρέτησης / Call Center

Εστίαση

Βιομηχανική Παραγωγή

Εταιρικές Πωλήσεις

Άλλο

Διοίκηση Επιχειρήσεων

Μεταφορές

Γραμματειακή Υποστήριξη

Νομικές Υπηρεσίες

Marketing

Ανθρώπινο Δυναμικό / HR

Φροντίδα Κτιρίων / Σπιτιών

Ναυτιλία

Εκπαίδευση

Αερομεταφορές

Φροντίδα Ζώων

Αισθητική / Κομμωτήριο

Προσωπικό Ασφαλείας

ΜΜΕ / Social Media

Τουρισμός / Ξενοδοχεία

Τηλεπικοινωνίες

Εργάτες

Αθλητισμός / Fitness

Τέχνες / Πολιτισμός

Φροντίδα Ενήλικων / Παιδιών

LastWeek

LastThreeDays

Today

Aoristou

FullTime

PartTime

OnSite

Hybrid

Remote

We're currently looking for&nbsp;full-time&nbsp;Support Associates to join our team in Athens! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends. &nbsp;Please note that this is an on-site position for candidates based in Athens. :)&nbsp;If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.&nbsp; Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!&nbsp; Attitude: Take ownership beyond the obvious.What you'll be doing<ul><li>Handling our 24/7 customer, venue partner and courier partner support together with the team.</li><li>Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone.</li><li>Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations.</li><li>Developing our customer, venue partner and courier partner support together with the team.</li></ul>Our humble expectations<ul><li>It's a shift-based role, so you are able to work during mornings, nights and weekends (40 hours per week)&nbsp;- we are open 7 days a week.</li><li>You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support&nbsp;team.</li><li>You are a fast learner and attentive to both small details and the bigger picture.</li><li>Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.</li><li>You're an expert when it comes to Athens' food scene, traffic patterns, and the different areas of your city.</li><li>You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.</li><li>Fluency&nbsp;in Greek and ability&nbsp;to work in English is required.</li></ul>Next stepsIf you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team, we’d love to hear from you!&nbsp;We will be reviewing applications on an on-going basis, so send through your application ASAP&nbsp;:)

Support Associate

Reporting to the Central Customer Care Manager of the Central Customer Care &nbsp;Department you are responsible and accountable to:<ul><li>&nbsp;Ensure the best possible customer experience and have all customers in focus as your first priority</li><li>&nbsp; Ensure compliance in IKEA policies and procedures regarding purchases and after sales (tax documents, exchange, returns policy, guarantees)</li><li>Improve shopping process in all channels by monitoring and evaluating customers’ feedback</li><li>liaise efficiently with all internal and external third parties to secure an excellent customer experience</li><li>&nbsp;Ensure that all company and legal guidelines are followed in your areas of responsibility</li><li>Implement the actions agreed to improve the Pulse CX, &amp; 4 axes indices</li><li>Controlling, Steering and following up all operating costs and KPIs related to your areas of responsibility Circulate corporate information through F2F</li><li>Monitor your team’s performance and constantly giving constructive feedback up. Recruiting, mentoring and managing your team</li></ul>&nbsp;What You Bring<ul><li>Bachelor Degree</li><li>Excellent use of MS Office</li><li>Excellent knowledge of English&nbsp; Language</li><li>At least 2 years in a managerial position (with team management responsibility), preferably in the Retail Sector Customer Service field</li><li>Problem solving skills</li><li>Analytical Skills</li><li>Commercial focus</li></ul>What We OfferAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.💰&nbsp;&nbsp;Competitive Compensation: Attractive salary &amp; benefits package 🩺 Health &amp; Well-being: Comprehensive group life &amp; medical insurance💻Employee Development: 40+ hours of annual training for continuous learning &amp; development 🚀 Career Growth: 8/10 positions are filled from within, reflecting our commitment to internal talent 🛍️ Special Discounts: Discounts on IKEA products &amp; other Fourlis Group brands🍽️ Employee Restaurant: Μeals at our employee restaurant with exclusive prices 🚗 Transportation Support: Transportation cards 🌍 Inclusive Environment: A welcoming, international &amp; diverse team&nbsp;The People We Are Looking For<ul><li>Lead by example, always striving to find new and better ways to move forward.</li><li>Empower others by taking ownership, making decisions, and following through with accountability.</li><li>Embrace a hands-on, customer-focused approach, committed to delivering excellent service.</li><li>Have the courage to challenge existing solutions and think creatively.</li><li>Be passionate about life at home and the retail industry.</li></ul>&nbsp;Let’s Make a Difference Together!Join us today and be part of the global IKEA family! Submit your resume and start your journey with us.

Central Customer Care Team Leader

Αναφερόμενος/η στην&nbsp;Customer Care Team Leader&nbsp;του τμήματος&nbsp;Customer Relations, θα έχεις την ευθύνη για να: • Παρέχεις την καλύτερη δυνατή εξυπηρέτηση στον πελάτη • Παρακολουθείς το επίπεδο της παρεχόμενης εξυπηρέτησης από τους εξωτερικούς συνεργάτες (Μεταφορικές εταιρείες και Συναρμολόγηση) σε σχέση με τις απαιτήσεις και προδιαγραφές της εταιρείας • Συμβάλλεις ενεργά για ένα ευπρεπές, ασφαλές και καθαρό (σαν καινούριο) περιβάλλον σύμφωνα με την εικόνα και τους κανόνες της ΙΚΕΑ. • Εφαρμόζεις τις ρουτίνες και τις διαδικασίες του τμήματος όπως ανατίθενται βάσει των εταιρικών οδηγιών. Τα Προσόντα Σου • Απολυτήριο Λυκείου • Καλή γνώση της Αγγλικής γλώσσα. Επιπλέον ξένες γλώσσες θα θεωρηθούν επιπρόσθετο προσόν • Γνώση Η/Υ • Επιθυμητή Γνώση Navision &amp; CRM • Προηγούμενη εμπειρία σε παρόμοιο ρόλο ή σε τηλεφωνικό κέντρο • Προσανατολισμός στην εξυπηρέτηση πελατών • Αποτελεσματικότητα, προγραμματισμός &amp; οργάνωση • Ικανότητα διαχείρισης κρίσεων και δύσκολων καταστάσεων • Ομαδικό πνεύμα και καλή επικοινωνία Τι Προσφέρουμε Στην ΙΚΕΑ, πιστεύουμε στη δύναμη των ανθρώπων και δημιουργούμε ένα περιβάλλον, όπου όλοι μπορούν να αναπτυχθούν και να εξελιχθούν μαζί μας. 💰&nbsp;Ανταγωνιστικό Πακέτο Αποδοχών: Με πλήρες πακέτο παροχών &amp; επιπλέον παροχές 🩺&nbsp;Υγεία &amp; Ευεξία: Ομαδικό πρόγραμμα ασφάλισης ζωής &amp; ιατρικής κάλυψης 💻&nbsp;Ανάπτυξη Υπαλλήλων: 40+ ώρες ετήσιας εκπαίδευσης για συνεχή εξέλιξη 🚀&nbsp;Ευκαιρίες Καριέρας: 8/10 θέσεις εργασίας καλύπτονται εσωτερικά 🛍️&nbsp;Εκπτώσεις: Προνομιακές τιμές σε προϊόντα ΙΚΕΑ &amp; άλλα brands του Ομίλου Fourlis 🍽️&nbsp;Εστιατόριο Εργαζομένων: Παροχή γευμάτων στο εστιατόριο των εργαζομένων σε προνομιακές τιμές 🚗Μεταφορική Υποστήριξη: Κάρτες μετακίνησης 🌍&nbsp;Συμπεριληπτικό Περιβάλλον: Διεθνής, φιλική και πολυπολιτισμική ομάδα. Οι Άνθρωποι που Αναζητούμε ✔&nbsp;Δίνουν το παράδειγμα&nbsp;και αναζητούν συνεχώς βελτιώσεις και καινοτόμες λύσεις. ✔&nbsp;Υποστηρίζουν τους συναδέλφους&nbsp;και αναλαμβάνουν πρωτοβουλίες. ✔&nbsp;Επικεντρώνονται στον πελάτη&nbsp;και προσφέρουν εξαιρετική εξυπηρέτηση. ✔ Έχουν το θάρρος να επαναπροσδιορίσουν υπάρχουσες λύσεις και να σκέφτονται&nbsp;δημιουργικά. ✔ Διαθέτουν&nbsp;πάθος&nbsp;για τη ζωή στο&nbsp;σπίτι&nbsp;και το λιανεμπόριο. Ας Κάνουμε Μαζί τη Διαφορά! Γίνε μέλος της οικογένειας ΙΚΕΑ! Στείλε το βιογραφικό σου σήμερα και ξεκίνα το ταξίδι σου μαζί μας. &nbsp;Join IKEA as Central Customer Care Coworker!

Yπάλληλος Central Customer Care

Αναφερόμενος/η στην&nbsp;Customer Care Team Leader&nbsp;του τμήματος&nbsp;Customer Relations, θα έχεις την ευθύνη για να: • Παρέχεις την καλύτερη δυνατή εξυπηρέτηση στον πελάτη • Παρακολουθείς το επίπεδο της παρεχόμενης εξυπηρέτησης από τους εξωτερικούς συνεργάτες (Μεταφορικές εταιρείες και Συναρμολόγηση) σε σχέση με τις απαιτήσεις και προδιαγραφές της εταιρείας • Συμβάλλεις ενεργά για ένα ευπρεπές, ασφαλές και καθαρό (σαν καινούριο) περιβάλλον σύμφωνα με την εικόνα και τους κανόνες της ΙΚΕΑ. • Εφαρμόζεις τις ρουτίνες και τις διαδικασίες του τμήματος όπως ανατίθενται βάσει των εταιρικών οδηγιών. Τα Προσόντα Σου • Απολυτήριο Λυκείου • Καλή γνώση της Αγγλικής γλώσσα. Επιπλέον ξένες γλώσσες θα θεωρηθούν επιπρόσθετο προσόν • Γνώση Η/Υ • Επιθυμητή Γνώση Navision &amp; CRM • Προηγούμενη εμπειρία σε παρόμοιο ρόλο ή σε τηλεφωνικό κέντρο • Προσανατολισμός στην εξυπηρέτηση πελατών • Αποτελεσματικότητα, προγραμματισμός &amp; οργάνωση • Ικανότητα διαχείρισης κρίσεων και δύσκολων καταστάσεων • Ομαδικό πνεύμα και καλή επικοινωνία Τι Προσφέρουμε Στην ΙΚΕΑ, πιστεύουμε στη δύναμη των ανθρώπων και δημιουργούμε ένα περιβάλλον, όπου όλοι μπορούν να αναπτυχθούν και να εξελιχθούν μαζί μας. 💰&nbsp;Ανταγωνιστικό Πακέτο Αποδοχών: Με πλήρες πακέτο παροχών &amp; επιπλέον παροχές 🩺&nbsp;Υγεία &amp; Ευεξία: Ομαδικό πρόγραμμα ασφάλισης ζωής &amp; ιατρικής κάλυψης 💻&nbsp;Ανάπτυξη Υπαλλήλων: 40+ ώρες ετήσιας εκπαίδευσης για συνεχή εξέλιξη 🚀&nbsp;Ευκαιρίες Καριέρας: 8/10 θέσεις εργασίας καλύπτονται εσωτερικά 🛍️&nbsp;Εκπτώσεις: Προνομιακές τιμές σε προϊόντα ΙΚΕΑ &amp; άλλα brands του Ομίλου Fourlis 🍽️&nbsp;Εστιατόριο Εργαζομένων: Παροχή γευμάτων στο εστιατόριο των εργαζομένων σε προνομιακές τιμές 🚗Μεταφορική Υποστήριξη: Κάρτες μετακίνησης 🌍&nbsp;Συμπεριληπτικό Περιβάλλον: Διεθνής, φιλική και πολυπολιτισμική ομάδα. Οι Άνθρωποι που Αναζητούμε ✔&nbsp;Δίνουν το παράδειγμα&nbsp;και αναζητούν συνεχώς βελτιώσεις και καινοτόμες λύσεις. ✔&nbsp;Υποστηρίζουν τους συναδέλφους&nbsp;και αναλαμβάνουν πρωτοβουλίες. ✔&nbsp;Επικεντρώνονται στον πελάτη&nbsp;και προσφέρουν εξαιρετική εξυπηρέτηση. ✔ Έχουν το θάρρος να επαναπροσδιορίσουν υπάρχουσες λύσεις και να σκέφτονται&nbsp;δημιουργικά. ✔ Διαθέτουν&nbsp;πάθος&nbsp;για τη ζωή στο&nbsp;σπίτι&nbsp;και το λιανεμπόριο. Ας Κάνουμε Μαζί τη Διαφορά! Γίνε μέλος της οικογένειας ΙΚΕΑ! Στείλε το βιογραφικό σου σήμερα και ξεκίνα το ταξίδι σου μαζί μας.

Yπάλληλος Central Customer Care (Μερικής απασχόλησης)

Σύντομη ΠεριγραφήΤηλεφωνικά Site Surveys, Επικοινωνία με πελάτες και συνεργεία πεδίου, Εισαγωγή στοιχείων σε κεντρική βάση δεδομένων, Επεξεργασία δεδομένων και reporting.Απαραίτητα Προσόντα&nbsp;:<ul><li>Πτυχίο ΙΕΚ/ΤΕΙ στον κλάδο Πληροφορικής/Τηλεπικοινωνιών</li><li>Άριστη γνώση MS&nbsp;Office&nbsp;ειδικά MS&nbsp;Excel&nbsp;.</li><li>Άριστη γνώση Αγγλικών (προφορικά &amp; γραπτά)</li></ul>&nbsp;Προσωπικά χαρακτηριστικά:<ul><li>Άριστες επικοινωνιακές δεξιότητες</li><li>Ανεπτυγμένη ικανότητα εξυπηρέτησης πελατών</li><li>Ικανότητα διάγνωσης, ανάλυσης και επίλυσης προβλημάτων</li><li>Οργανωτικές δεξιότητες</li><li>Μεθοδικότητα και συνέπεια</li><li>Ομαδικότητα και συνεργασία</li></ul>&nbsp;Η εταιρία προσφέρει:<ul><li>Άριστο εργασιακό περιβάλλον</li><li>Προοπτικές εξέλιξης</li><li>Συνεχή εκπαίδευση</li><li>Πρόγραμμα ομαδικής ασφάλισης</li></ul>

Back office Agent 

As a Back Office Executive at NN Hellas, you’ll be the go-to link between our independent agents and internal teams. You’ll ensure smooth operations, clear communication, and top-tier service for our individual insurance products empowering our partners and supporting business growth.Your day-to-day:<ul><li>Acting as the primary point of contact between independent agents and NN Hellas’ operational departments.</li><li>Supporting daily operations by coordinating requests, resolving issues, and ensuring timely responses.</li><li>Assisting brokers, agents, and their back-office teams in navigating NN Hellas’ systems and procedures.</li><li>Delivering training sessions and ongoing support to enhance partners’ understanding of operational workflows.</li><li>Ensuring compliance with internal policies and regulatory requirements across all activities.</li></ul>Qualifications:<ul><li>Bachelor’s degree in business administration or a related field.</li><li>Minimum of 3 years of experience in insurance operations, preferably in retail or intermediary support roles.</li><li>Technical &amp; Professional Skills</li><li>Strong communication skills, both written and verbal.</li><li>Excellent organizational and multitasking abilities.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint).</li><li>Familiarity with CRM systems and back-office platforms is a plus.</li><li>Attention to detail and problem-solving mindset</li></ul>Personal Profile:<ul><li>Customer-focused, with a passion for delivering excellent service.</li><li>Proactive and self-motivated, with a hands-on approach to challenges.</li><li>Adaptable to changing priorities and fast-paced environments.</li><li>A team player who thrives in collaborative settings.</li></ul>What we offer:<ul><li>Extensive training opportunities - on-demand and on-site options</li><li>Partnership with multiple educational institutions across Greece for advanced education, with tuition support</li><li>Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need</li><li>Pension Scheme to secure your financial future</li><li>Well-being and work-life balance</li><li>One-time budget for home-office equipment to make your work-from-home comfortable</li><li>Recognition and rewards for excellence</li><li>Monthly meal allowance</li><li>Recently renovated offices, central location, with easy access</li></ul>

Back Office Executive - Independent Distributors Channel

You will handle direct communication with customers, insurance agents, and bank employees, resolving all issues related to health claims efficiently and empathetically.Your day-to-day:<ul><li>Handle inbound and outbound communication with customers regarding claims and policy coverages</li><li>Support insurance agents and bank employees with claim status and coverage inquiries</li><li>Follow up on unresolved customer requests and pending documentation (from MedNet or internal departments) to accelerate claim processing</li><li>Produce reports on incoming business flow and client communication outcomes</li><li>Provide feedback to the sales network based on customer interactions</li><li>Propose solutions and aim for high first-call resolution rates</li><li>Manage incoming written communication from customers</li><li>Support the complaints department by providing feedback on incoming cases</li><li>Handle communication for EB claims (for the part managed in-house for the Piraeus Bank group policy)</li><li>Track claims cycle time and monitor relevant KPIs</li></ul>Qualifications:<ul><li>Previous experience within customer service at least 3-5 years (e.g. call center representative, customer service desk, phone sales)&nbsp;</li><li>Previous experience related to claims area &nbsp;</li><li>Very good knowledge of the products and existing processes &nbsp;</li><li>Very good knowledge of English, both verbal and written&nbsp;</li><li>Computer literacy &nbsp;</li><li>University degree preferably in Insurance or Nursing &nbsp;</li><li>Strong interest in medical information and risk management&nbsp;</li><li>Knowledge of Medical Conditions.</li></ul>Personal Profile:<ul><li>Excellent communication and interpersonal skills</li><li>Positive attitude and customer-centric mindset</li><li>Strong conflict resolution and argument-handling capabilities</li><li>Attention to detail and fast learning ability</li><li>Comfortable working under pressure and in a fast-paced, multitasking environment</li><li>Effective oral and written interaction with customers and Sales Network</li><li>Flexibility to work in shifts</li><li>Proactive in proposing alternatives and solutions</li></ul>What we offer:<ul><li>Extensive training opportunities - on-demand and on-site options, webinars, seminars, and fully covered certifications.</li><li>Partnership with multiple educational institutions across Greece for advanced education, with tuition support.</li><li>Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need.</li><li>Pension Scheme to secure your financial future and ensure you can plan confidently for the years ahead.</li><li>Well-being and work-life balance, including extra days off for medical emergencies, no medical note needed, and support for working parents.</li><li>Recognition and rewards for excellence, including bonuses and salary increases based on your contribution throughout the year.</li><li>Monthly meal allowance that can be used at supermarkets and cafeterias, including our own offices' cafeteria.</li><li>Recently renovated offices, central location, with easy access</li></ul>

Claims Support Center

Based in Athens, Greece, the successful candidate will be managing client calls, providing accurate information about the clinic’s services, and actively promoting solutions to secure client engagement and sales.Key activities and responsibilities of this role include:<ul><li>Handling inbound and outbound calls, presenting, promoting and selling the clinic’s products, services and solutions</li><li>Assessing client needs and providing accurate assistance and information tailored to their requirements</li><li>Accurately logging all client interactions and maintaining up-to-date records in the CRM system</li><li>Building trust and rapport with potential clients to encourage loyalty and long-term relationships</li><li>Delivering exceptional customer service in a professional and courteous manner</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree</li><li>1–2 years of experience in a call center or customer support role</li><li>Knowledge of Microsoft Office suite (Word, Excel)</li><li>Familiarity with ERP or CRM software is highly desirable</li><li>Fluent in Greek and proficient in English, both written and verbal</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong communication and persuasion skills, with the ability to build trust and engage clients over the phone</li><li>Service-oriented mindset with excellent problem-solving abilities</li><li>Positive and professional attitude, thriving in a fast-paced environment</li><li>Highly organized with the ability to manage tasks independently or as part of a collaborative team</li></ul>

Call Center Sales Agent int-0258

We are currently looking for professional and customer-focused&nbsp;Call Center Agents&nbsp;to join our dynamic team at SKY express in Athens. As a Call Center Agent, you will serve as the first point of contact for our passengers, handling flight bookings and travel-related inquiries, to ensure a positive customer experience and uphold our brand’s commitment to excellent customer service.<hr>Responsibilities: <ul><li>Address customer needs and requests through inbound calls and emails.</li><li>Process bookings, issue tickets, and manage reservation changes.</li><li>Provide accurate and timely information to passengers and airport teams.</li><li>Handle requests and complaints with a customer-first mindset.</li></ul><hr>Competences: <ul><li>Customer oriented with strong communication (verbal and written) and negotiations skills.</li><li>Excellent problem-solving skills with a calm and empathetic approach.</li><li>Able to work under pressure and multitask in a dynamic environment.</li><li>Team player with a result-driven mindset and attention to detail.</li><li>Willingness to learn and grow within the role.</li></ul><hr>Requirements: <ul><li>Bachelor’s degree.</li><li>Previous working experience in a Customer Service or Call Center will be considered an asset.</li><li>Fluency in English (written and spoken). Multilingual ability (French and/or German, Italian language) are a plus.</li><li>IT literate (excellent knowledge of MS Office).</li><li>Flexibility to work in rotating shifts.</li></ul><hr>Why Join Us?<ul><li>Competitive Salary &amp; Allowances.</li><li>Ongoing Training &amp; Professional Development.</li><li>Travel benefits on SKY express flights (including a’ grade family members).</li><li>Join an airline with a strong commitment to safety, reliability, and operational excellence.</li><li>A supportive and collaborative work culture that values innovation and safety.</li></ul><hr>About SKY express:SKY express&nbsp;is a rapidly growing airline, enhancing connectivity across its expanding network. As Greece’s leading carrier for domestic travel, it serves 33 destinations nationwide. Additionally, its international footprint continues to grow, now covering 26 destinations.The company has established significant partnerships with leading international carriers, further enhancing its global reach.The airline operates the youngest fleet in Greece, consisting of 29 brand-new aircrafts, including Airbus A321neo, Airbus A320neo, and ATR 72-600.In 2024, SKY express was honored with the&nbsp;Innovation Airline Award 2024&nbsp;for the second consecutive year by the European Regions Airline Association (ERA), highlighting its commitment to a sustainable future.As we continue to grow and innovate, we’re excited to welcome you to the SKY express family.<hr>Join us on this remarkable journey!

Call Center Agent (Athens based)

SKY express, the fastest-growing Greek airline, is currently seeking for ambitious Customer Care Agents who will join our Customer Care department and will carry out administration tasks and high-quality services. The ideal candidate will be self-motivated and an excellent listener who will commit him/herself to exceed our customers’ expectations.Key responsibilities:<ul><li>Provides friendly service and maintains positive relationships with our customers.</li><li>Interacts with Customers in a kind and helpful manner through digital and physical channels to retrieve feedback and act upon to build and maintain customer loyalty.</li><li>Cares for Customers to have a positive post-flight experience through quick issue resolution within guidelines established by the Company.</li><li>Administers Customers’ claims in line with SKY express internal policies and applicable regulations.</li></ul>Skill set:<ul><li>Customer oriented.</li><li>Communication and negotiation skills</li><li>Result driven</li><li>Ability to work under pressure</li><li>Multi-tasking</li><li>Team player</li></ul>Requirements:<ul><li>Experience in Customer Service.</li><li>Excellent verbal &amp; written communication skills in English</li><li>Ability to work on Microsoft Windows &amp; Office applications</li></ul>A Bachelor’s degree and knowledge of any foreign language will be considered an advantage.Applicants are requested to attach their CVs in PDF format ONLY.The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted. Candidates not notified within 8 weeks may consider their application unsuccessful.Candidates who will be contacted, may be asked for further information as part of our screening process.

Customer Care Agent (ATH based)

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