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We are searching for a Senior Delivery Manager to lead pre-sales and oversee the delivery of intricate, large-scale programs within the energy sector.This role is focused on driving modernization and digital transformation by implementing both commercial and enterprise software solutions. The ideal candidate will have substantial experience in delivery management, a history of managing multi-stream projects, and the ability to thrive in multi-vendor environments. The preferred location for this position is Athens or nearby areas.Responsibilities<ul><li>Supervise all phases of program delivery, ensuring alignment with strategic objectives, timelines, and financial targets</li><li>Direct pre-sales activities, including solution design, cost estimation, and direct client interaction</li><li>Cultivate and maintain strong relationships with stakeholders at all levels, including executive leadership, to ensure clear communication and alignment</li><li>Manage delivery governance, risk assessment, and escalation processes across multiple programs</li><li>Collaborate with third-party vendors to ensure seamless integration of external solutions</li><li>Lead digital transformation and modernization initiatives within the energy sector</li><li>Maintain high standards for project execution, monitor key performance indicators, and promote continuous improvement</li><li>Mentor and guide delivery teams, fostering a culture of accountability and excellence</li><li>Oversee financial aspects of programs, including budgeting, forecasting, and profit and loss management</li></ul>Requirements<ul><li>At least 10 years of progressive IT experience, with a minimum of 5 years in a senior delivery, program, or architecture leadership role</li><li>Participation in at least 8 major projects or experience launching 2 or more products or significant product features to market</li><li>Demonstrated ability to deliver large-scale, enterprise programs with multiple workstreams, teams of 40+ FTEs, and multi-year timelines</li><li>Proven leadership in complex programs within the energy sector, including Oil &amp; Gas, Renewable Energy, or Utilities</li><li>Strong background in pre-sales activities, including RFP/RFI management, solution development, estimation, and client presentations</li><li>Experience managing large, multi-vendor project environments</li><li>In-depth knowledge of project management methodologies such as PMI, PRINCE2, and Agile frameworks</li><li>Advanced stakeholder management skills, especially with executive-level engagement</li><li>Educational background in mechanical, electrical, or industrial engineering is highly valued</li><li>Fluency in Greek at B2+ level</li><li>Excellent written and spoken English at C1 business level, with strong presentation skills</li></ul>Nice to have<ul><li>Certifications in product management or delivery management</li></ul>We offer/Benefits<ul><li>International projects with top brands</li><li>Work with global teams of highly skilled, diverse peers</li><li>Healthcare benefits</li><li>Employee financial programs</li><li>Paid time off and sick leave</li><li>Upskilling, reskilling and certification courses</li><li>Unlimited access to the LinkedIn Learning library and 22,000+ courses</li><li>Global career opportunities</li><li>Volunteer and community involvement opportunities</li><li>EPAM Employee Groups</li><li>Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn</li></ul>

Senior Delivery Manager

We are looking for a Senior Delivery Manager to take charge of pre-sales and oversee the execution of complex, large-scale programs in the energy sector.This position is dedicated to advancing modernization and digital transformation through the deployment of both commercial and enterprise software solutions. The successful candidate will bring extensive experience in delivery management, a track record of handling multi-stream projects, and the ability to work effectively in multi-vendor environments. The preferred location for this role is Athens or the surrounding region.Responsibilities<ul><li>Manage every stage of program delivery, ensuring projects meet strategic goals, deadlines, and budget requirements</li><li>Lead pre-sales initiatives, including solution planning, cost estimation, and direct engagement with clients</li><li>Build and maintain strong relationships with stakeholders at all levels, including executive leadership, to ensure alignment and effective communication</li><li>Oversee delivery governance, risk management, and escalation procedures across all programs</li><li>Work closely with third-party vendors to guarantee smooth integration of external solutions</li><li>Drive digital transformation and modernization efforts within the energy industry</li><li>Uphold high standards for project delivery, track performance metrics, and encourage ongoing improvement</li><li>Mentor and support delivery teams, promoting a culture of responsibility and high achievement</li><li>Oversee financial management of programs, including budgeting, forecasting, and profit and loss accountability</li></ul>Requirements<ul><li>Minimum 10 years of progressive experience in IT, with at least 5 years in a senior delivery, program, or architecture leadership position</li><li>Involvement in at least 8 major projects or experience launching 2 or more products or significant product features to market</li><li>Proven ability to deliver large-scale, enterprise-level programs with multiple workstreams, teams of 40+ FTEs, and multi-year durations</li><li>Demonstrated leadership in complex programs within the energy sector, such as Oil &amp; Gas, Renewable Energy, or Utilities</li><li>Strong experience in pre-sales activities, including RFP/RFI processes, solution development, estimation, and client presentations</li><li>Background in managing large, multi-vendor project environments</li><li>Deep understanding of project management methodologies, including PMI, PRINCE2, and Agile frameworks</li><li>Advanced skills in stakeholder management, particularly with executive-level stakeholders</li><li>Educational background in mechanical, electrical, or industrial engineering is highly valued</li><li>Proficiency in Greek at B2+ level</li><li>Excellent written and spoken English at C1 business level, with strong presentation skills</li></ul>Nice to have<ul><li>Certifications in product management or delivery management</li></ul>We offer/Benefits<ul><li>International projects with top brands</li><li>Work with global teams of highly skilled, diverse peers</li><li>Healthcare benefits</li><li>Employee financial programs</li><li>Paid time off and sick leave</li><li>Upskilling, reskilling and certification courses</li><li>Unlimited access to the LinkedIn Learning library and 22,000+ courses</li><li>Global career opportunities</li><li>Volunteer and community involvement opportunities</li><li>EPAM Employee Groups</li><li>Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn</li></ul>

We are seeking a Digital &amp; Hybrid Sales Program Associate to join the Digital &amp; Hybrid Sales team within Group Digital Banking, supporting the acceleration of digital and hybrid sales performance and the growth of digital adoption across all customer touchpoints.The role contributes to increasing digital sales conversion, expanding the base of digitally active customers, and strengthening ongoing customer engagement, working closely with Digital teams, Business Units, and Marketing to design and execute customer‑centric initiatives across digital and phygital journeys (e.g. mobile app, eBanking, website, assisted and video banking).&nbsp;Your key responsibilities will be:<ul><li>Contribute to the definition and execution of the annual Digital &amp; Hybrid Sales and Digital Adoption plan, in close cooperation with relevant Business Units.</li><li>Coordinate and support the execution of the Digital &amp; Hybrid Sales program across all digital and phygital touchpoints, ensuring consistent and effective delivery.</li><li>Monitor and analyze digital sales, adoption, and engagement KPIs (e.g. conversions, active users, funnel performance), identifying trends, insights, and optimization opportunities.</li><li>Drive initiatives to increase new digitally active customers and enhance customer engagement across digital channels, with a focus on activation and usage uplift.</li><li>Optimize end‑to‑end digital sales funnels and customer journeys, identifying drop‑offs and improving conversion and activation rates across journeys.</li><li>Design and execute digital campaigns, propositions, and promotions, contribute to customer‑centric offers for targeted segments, and support journey improvement through market and competition analysis.</li></ul>&nbsp;You will be a great candidate if you:<ul><li>Have at least 4 years of experience in digital transformation, digital commercialization, e‑commerce, business development, or customer value management for digital products or services.</li><li>Hold a Bachelor’s degree, ideally complemented by an MBA or postgraduate qualification in a relevant field.</li><li>Bring hands‑on experience in commercialization and go‑to‑market strategies for digital products or services.</li><li>Are familiar with Agile ways of working, UX/UI principles, and customer journey design.</li><li>Have a solid understanding of digital marketing, e‑commerce, or financial services, with banking or insurance experience considered a plus.</li><li>Have excellent command of English and Greek (both in writing and verbally).</li><li>Have demonstrate strong analytical, communication and collaboration skills with a proactive, results‑driven mindset.</li></ul>&nbsp;What’s in it for you:<ul><li>Competitive remuneration.&nbsp;</li><li>Hybrid work: work-life balance through remote and in-office work.  &nbsp;&nbsp;</li><li>Learning &amp; Development:&nbsp;</li></ul><ul><li></li></ul><ul><li>Access Unlimited Udemy Learnings, international training methodologies&nbsp;</li><li>Upskilling, Professional development and career guidance from successful executives.   &nbsp;</li><li>Identification and Utilization of Talent Pool through a structured Talent Management process.  &nbsp;&nbsp;</li></ul><ul><li>Wellbeing:&nbsp;</li></ul><ul><li></li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support. &nbsp;</li><li>Pension plan to support your plans and future financial expectations.  &nbsp;</li><li>Team building &amp; wellbeing activities.  &nbsp;</li><li>Potential Extra days of annual leave (Winter Bonus).   &nbsp;&nbsp;</li><li>Engage in volunteering activities through our TeamUp program.&nbsp;</li></ul><ul><li>Extra Benefits:</li></ul><ul><li></li></ul><ul><li>Exclusive discounts at partner stores.  &nbsp;</li><li>Staff pricing for banking products.  &nbsp;</li><li>Nursery and summer camp allowance for your little ones.  &nbsp;</li></ul>

Digital & Hybrid Sales Program Associate

As part of the Clinical Data Sciences (CDS) group, an integral delivery unit within the Clinical Development &amp; Operations (CD&amp;O) organization, the Database Analyst is responsible for the programming of high-quality clinical databases and supporting assigned segments of the Pfizer portfolio. Accountabilities include the design, development, and maintenance of clinical databases, ensuring the integrity of clinical data, application of standards supporting consistency in asset/submission data.ROLE RESPONSIBILITIES&nbsp;&nbsp;<ul><li>Works closely with department roles and cross-functional study team members to create data capture solutions that support the quality and timely delivery of data required per standard and study specific data review plans&nbsp;</li></ul><ul><li>Complies with applicable SOPs and work practices&nbsp;</li></ul><ul><li>Learns Pfizer database technologies&nbsp;</li></ul><ul><li>Develops knowledge of data capture tools and methods that support the accuracy and integrity of study data&nbsp;</li></ul>BASIC QUALIFICATIONS&nbsp;&nbsp;<ul><li>Bachelor's degree in a Life Science, Computer Science or equivalent&nbsp;</li></ul><ul><li>Minimum of 1 years of relevant experience in a pharmaceutical, biotech, CRO, or Regulatory Agency with an emphasis on building data collection and assimilation solutions&nbsp;</li></ul><ul><li>Experience in Oracle, PL/SQL, SAS, Java, relational database design and database programming skills&nbsp;</li></ul>&nbsp;PREFERRED QUALIFICATIONS&nbsp;<ul><li>Technical skills and experience using relational databases (e.g. Oracle InForm, Oracle DMW, MS SQL Server or MS Access)&nbsp;&nbsp;</li></ul><ul><li>Strong communication (written and oral), decision-making, influencing, negotiation, and project management skills&nbsp;</li></ul><ul><li>Proficiency in the use of Microsoft Office Suite of tools (Outlook, Word, Excel, etc.)&nbsp;</li></ul><ul><li>Understanding of drug development process and data operations required for the reporting of clinical trial data (e.g. data review, study reports, regulatory submissions, safety updates, etc.)&nbsp;</li></ul><ul><li>Understanding of regulatory requirements and relevant data standards; CDISC knowledge and experience are preferable</li></ul>

Associate Database Analyst, Clinical Database Management 4956612

As a Retail Analytics Specialist, you will play a key role in supporting the strategic direction of Allwyns’s retail network. You’ll contribute to the definition of business objectives, commercial KPIs, and budget planning, while monitoring performance and delivering insightful reports. Additionally, you’ll provide comprehensive analytics and reporting across the entire retail ecosystem, supporting stakeholders at all levels, from agents and Marketing Units to Area Managers, Sales teams, and top management.&nbsp;What your day to day will include:<ul><li>Monitoring retail network KPIs (Allwyn stores, Play Stores, indirect channels) and developing Power BI reports (annual, quarterly, monthly, ad-hoc) with detailed performance analysis by region, store, and product.</li><li>Conducting post-investment appraisal of retail initiatives, evaluating store uplift based on solid methodologies.</li><li>Ensuring accuracy and stability of reporting tools, combining technical expertise with business understanding.</li><li>Collaborating with the AI team on root cause analysis and predictive modeling and expanding reporting automation using AI capabilities.</li><li>Expanding automation in reporting utilizing AI features</li><li>Aligning with BI team to optimize data infrastructure that supports the team's reporting needs.</li><li>Providing clear &amp; meaningful KPI specs, efficient database preparation &amp; ensuring optimized Power BI reports</li></ul>&nbsp;What you’ll bring:<ul><li>Bsc in Management Science &amp; Technology, Mathematics, Statistics, Computer Science or relevant field, Master's degree will be considered an asset</li><li>Hands-on experience in data mining and analysis of big data in large-scale data environments</li><li>Excellent knowledge of SQL and ETL/ELT processes</li><li>Good knowledge of programming languages, statistical models and analytics tools (Python, R, Databricks, SAS)</li><li>Solid experience in data visualization tools (Power BI, Tableau)</li><li>Advanced MS Excel knowledge</li><li>Familiarity with ML/AI applications in retail or behavioural analytics</li><li>Strong analytical and conceptual thinking; ability to translate findings into real-world recommendations</li><li>Excellent communication skills in English &amp; Greek</li><li>Good Knowledge of the gaming industry will be considered an asset</li></ul>&nbsp;What’s&nbsp;in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

Retail Analytics Specialist (3962)

We are the 1st Hub for Developers! Our motto is “From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak with developers (only!) and tech (freak) experts! Job Summary We are looking for a technically skilled and detail-oriented Technical Writer to execute and operationalize the documentation framework, supporting the knowledge transfer ecosystem of our client.Our client is delivering advanced technology solutions for complex and mission-critical environments, is built on precision, structure, and technical excellence. To support their continued growth and innovation, they rely on structured knowledge capture and scalable documentation systems that ensure effective knowledge transfer across internal teams and external stakeholders.In this pivotal role, you will be responsible for creating, structuring, and maintaining high-quality, automation-ready documentation that serves as the single source of truth for their products and solutions. This includes architecting and maintaining structured content using advanced Microsoft Word capabilities, ensuring all materials follow rigid formatting controls, consistent terminology, and reusable content principles. Working under the strategic direction of the Training Lead, you will execute the defined standards and produce modular documentation that directly supports onboarding programs, client training, and certification paths.Your work will reinforce a documentation-first approach, ensuring that as our client evolves, their knowledge remains consistent, accessible, and scalable.Key Responsibilities<ul><li>Execute the documentation strategy, governance standards, and structural framework defined by the Training Lead, ensuring full alignment with organizational standards and knowledge transfer objectives.</li><li>Develop and maintain structured, modular, automation-ready documentation that serves as the single source of truth for product knowledge and training development.</li><li>Architect and manage advanced Microsoft Word “Smart Templates” leveraging structured Styles, Content Controls, Field Codes, dynamic image placeholders, and structured data population mechanisms (arrays/lists).</li><li>Produce clear, accurate, high-quality technical documentation (user manuals, configuration guides, product specifications) that translates complex concepts into structured and accessible content.</li><li>Ensure strict adherence to formatting controls, terminology governance, and reusable content principles, maintaining consistency across all documentation outputs.</li><li>Collaborate closely with cross-functional stakeholders (Engineering, Product Management and UX/UI) to gather, validate, and continuously update technical information.</li><li>Apply robust version control and documentation lifecycle management practices, ensuring traceability, accuracy, and controlled updates.</li><li>Conduct rigorous quality assurance, structural validation, and proofreading to maintain high standards of precision and operational excellence.</li></ul>QualificationsTechnical &amp; Automation Skills<ul><li>Minimum of 3 years of professional experience in Technical Writing, Documentation Engineering, or a related field within structured or technical environments.</li><li>Deep expertise in designing modular, automated documentation templates (experience with advanced MS Word automation like Smart Templates).</li><li>Proven ability to design structured, modular documentation systems aligned with governance frameworks.</li><li>Exceptional written and verbal communication skills in English, with strong experience translating complex technical concepts into clear, concise, and logically structured documentation for diverse audiences.</li><li>High attention to detail with demonstrated commitment to consistency in terminology, formatting, and documentation lifecycle management.</li><li>Familiarity with version control systems and documentation repositories.</li><li>Strong organizational skills and ability to operate effectively within defined processes and quality standards.</li><li>Collaborative mindset with the ability to work cross-functionally with technical teams (developers, product managers, UX/UI) and align documentation outputs with training and curriculum needs.</li></ul>Benefits PackageThey are committed to investing in the well-being, professional growth, and overall satisfaction of their team members. As part of their benefits package, they offer:<ul><li>Hybrid Working: Exploring a hybrid work approach could provide flexibility and improved work-life balance, with the understanding that arrangements will be evaluated and adjusted as needed to align with organizational priorities and team needs.</li><li>Performance Bonus: Receive a performance-based bonus calculated as a percentage of your annual salary, rewarding your contributions and success.</li><li>Private Health Insurance: Comprehensive private health insurance coverage to safeguard your health and peace of mind.</li><li>Learning &amp; Development Budget: Access a dedicated budget for online courses, certifications, and professional development programs to support your continuous learning journey.</li><li>Vouchers &amp; Discounts: Enjoy vouchers for essential goods, services, and recreational activities to enhance your lifestyle.</li><li>Multifaceted Knowledge &amp; Internal Training: Take part in internal training programs designed to provide a holistic understanding of their business and industry. They emphasize cross-functional learning to empower you with diverse skills and knowledge.</li></ul>&nbsp;

Technical Writer

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.What you’ll dothe role is responsible to develop and implement risk and compliance programs (CSB, audits, resilience), ensuring that IT Operations adheres to legal standards and in-house policies while minimizing risks associated with business operations. This role will collaborate closely with the Vodafone’s security teams &amp; other internal teams to protect the organization's information assets.&nbsp;More specifically you will:&nbsp;<ul><li>Develop &amp; implement risk management processes related to Vodafone's IT Operations, ensuring compliance with regulatory requirements and industry best practices&nbsp;</li><li>Develop, maintain, and regularly test IT resilience strategies, including disaster recovery and business continuity plans tailored to Vodafone's needs&nbsp;</li><li>Lead incident response and investigation efforts in case of security breaches or incidents&nbsp;</li><li>Conduct post-incident reviews, identify root causes, and implement improvements to prevent recurrence&nbsp;</li><li>Conduct risk assessments and audits to identify potential security vulnerabilities and areas of non-compliance&nbsp;</li><li>Develop and implement strategies to mitigate identified risks&nbsp;</li><li>Monitor and evaluate existing security controls, making recommendations for improvements and providing regular status reports to senior management.&nbsp;</li><li>Coordinate with external auditors and regulatory bodies during compliance assessments&nbsp;</li><li>Develop &amp; deliver training programs to enhance IT Operations awareness on security protocols and best practices&nbsp;</li><li>Work closely with other departments to ensure a cohesive approach to risk management and compliance&nbsp;</li></ul>Who you are<ul><li>Bachelor’s degree in Information Technology, Cybersecurity, Risk Management, or other related field&nbsp;</li><li>At least 4 years of experience in IT risk management, Compliance or Cybersecurity roles&nbsp;</li><li>Proven experience with IT audits, regulatory compliance and risk assessment&nbsp;</li><li>Strong understanding of IT risk management principles and practices and solid knowledge of security frameworks and standards&nbsp;</li><li>Familiarity with security incident response and investigation protocols&nbsp;</li><li>Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams&nbsp;</li><li>Strong organizational skills, with adaptability and ability to respond effectively to evolving cyber threats&nbsp;</li><li>Excellent analytical and problem-solving skills to identify and assess risks&nbsp;</li><li>Excellent written and verbal communication skills, in both Greek &amp; English and with both technical and business audiences &nbsp;</li><li>Project management skills to lead compliance initiatives and audits&nbsp;</li><li>Relevant certifications such as Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified in Risk and Information Systems Control (CRISC), or Certified Information Security Manager (CISM) are highly desirable&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment - certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

IT Risk & Compliance Specialist

We are currently looking for an experienced Delivery Manager to join us on a key mobile banking transformation project. In this role, you will lead a team of around 20 engineers, working across .NET backend and native mobile development, ensuring smooth and high-quality delivery.You will collaborate closely with client stakeholders and technical teams, helping to bring clarity, structure, and consistency to the delivery process, while supporting the team in achieving project goals.This role is based in Athens, with regular on-site presence at the client’s premises.Responsibilities<ul><li>Lead and support a cross-functional delivery team</li><li>Coordinate development activities across mobile and backend (.NET) streams</li><li>Review technical solutions and ensure alignment with project goals</li><li>Support estimation, planning, and prioritization of tasks</li><li>Monitor progress and help the team stay on track</li><li>Identify and resolve risks and blockers in a timely manner</li><li>Work closely with client stakeholders to ensure clear communication and alignment</li><li>Contribute to continuous improvement of delivery processes and ways of working</li><li>Mentor team members and foster a collaborative team environment</li><li>Support the use of delivery tools such as Azure DevOps</li></ul>Requirements<ul><li>Experience in Delivery Management or Project Management in IT projects</li><li>Good understanding of mobile applications and .NET backend systems</li><li>Experience with REST APIs and modern integration approaches</li><li>Familiarity with cloud environments</li><li>Ability to lead and coordinate technical teams</li><li>Experience working in Agile/SCRUM environments</li><li>Strong communication and stakeholder management skills</li><li>Structured and solution-oriented mindset</li><li>Fluency in Greek and good command of English (B2+)</li></ul>We offer/Benefits<ul><li>International projects with top brands</li><li>Work with global teams of highly skilled, diverse peers</li><li>Healthcare benefits</li><li>Employee financial programs</li><li>Paid time off and sick leave</li><li>Upskilling, reskilling and certification courses</li><li>Unlimited access to the LinkedIn Learning library and 22,000+ courses</li><li>Global career opportunities</li><li>Volunteer and community involvement opportunities</li><li>EPAM Employee Groups</li><li>Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn</li></ul>

Delivery Manager - Mobile Banking (Athens)

As our CRM Team Leader, you’ll turn Retail CRM strategy into action—shaping a powerful, results-driven CRM plan that boosts customer value and deepens engagement. You’ll be at the forefront of designing, executing, and continuously optimizing our Retail CRM roadmap, ensuring every initiative delivers measurable impact while creating meaningful customer experiences.&nbsp;What your day to day will include:• &nbsp; &nbsp;Owning our largest and most strategic retail segment, driving growth, engagement, and customer value • &nbsp; &nbsp;Designing and executing CRM and loyalty customer journeys that deliver results, connecting Loyalty strategy to lifecycle management • &nbsp; &nbsp;Leading and supporting a high-performing team, nurturing talent, and enabling success • &nbsp; &nbsp;Implementing the Retail CRM strategy through tactical plans that boost engagement and lifetime value while staying compliant • &nbsp; &nbsp;Driving innovation across lifecycle and base management, leveraging CRM platform capabilities, while improving efficiency and scalability through ongoing automations • &nbsp; &nbsp;Tracking performance and budgets, turning insights into action, and collaborating across Marketing, Customer, Online, and Commercial teams to align on commercial plans&nbsp;What you’ll bring:• &nbsp; &nbsp;BSc in Business Administration, Digital, &nbsp;Marketing, Statistics, Mathematics, Engineering, or a related field; Master’s degree will be considered as a plus • &nbsp; &nbsp;6+ years of experience in a similar role, ideally in a fast-paced gaming or ecommerce environment • &nbsp; &nbsp;Experience with CRM tools (e.g., Salesforce, Microsoft Dynamics, Adobe, Unica, Responsys, Optimove) is a plus • &nbsp; &nbsp;Proven experience leading teams with solid people skills • &nbsp; &nbsp;Innovation mindset, tech-savviness, and maximizing utilization of CRM platforms&nbsp; • &nbsp; &nbsp;Data-driven mindset, leveraging AI and analytics&nbsp; • &nbsp; &nbsp;Insight storytelling ability, driving actionable outcomes • &nbsp; &nbsp;Good organizational and planning skills, able to manage multiple projects • &nbsp; &nbsp;Proficient in MS Office (Word, Excel, PowerPoint, Copilot)&nbsp;What’s&nbsp;in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

CRM Team Leader (3919)

As a LOTOS Business Operations Specialist you will responsible for operating the LOTOS Gaming System applications, performing controls, and handling potential malfunctions or service failures according to established processes, in order to ensure the proper operation of all Games provided to Greece and Cyprus through LOTOS.&nbsp;What your day to day will include:<ul><li>Executing daily lottery system operations by operating multiple LOTOS applications</li><li>Monitoring and assessing LOTOS Gaming System performance according to operating standards</li><li>Enhancing data quality and operational processes by performing regular checks on data integrity and system reliability</li><li>Participating in projects for upgrading or remodeling the LOTOS gaming platform</li><li>Following up and cooperating with internal and external stakeholders to effectively manage issues in the LOTOS production environment</li><li>Executing UAT activities to support IT teams and vendors in implementing system improvements and modifications</li><li>Executing daily and draw management processes to support business operations and reconciliation controls</li><li>Monitoring ongoing business processes and established information security controls</li><li>Configuring LOTOS Gaming System parameters according to business needs and standards</li><li>Supporting contingency planning to ensure high availability of operations and responding to ad‑hoc assignments as required</li></ul>&nbsp;What you’ll bring:<ul><li>BSc in Information Technology or a related field</li><li>Hands-on experience in technical operations support, including gaming operations and procedures</li><li>Knowledge of IT service management / ticketing systems</li><li>Strong analytical, problem‑solving, communication, and interpersonal skills</li><li>Customer‑support orientation with strong attention to detail and ability to work under deadlines</li><li>Excellent command of English (oral and written) and proficient MS Office user</li></ul>&nbsp;What’s in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;&nbsp;

Lotos Business Operations Specialist (3913)

Responsibilities:<ul><li>Translate business requirements into ERP functional and configuration requirements</li><li>Participate in analyzing customer needs and identifying opportunities for improvement</li><li>Liaise with the R&amp;D department for developing custom solution components when required</li><li>Provide ongoing support to our growing customer base of Pylon ERP software implementations</li><li>Manage testing and documenting of the ERP software configuration</li><li>Perform customer needs analysis and participate in business process solutions design and architecture</li><li>Compose development specifications and interact with customers to test modifications and resolve any issues that may arise</li><li>Be in charge of the completeness and quality of functional design</li><li>Provide user training to customers</li></ul> Requirements:<ul><li>At least 3 - 4 years experience in providing ERP software solution Services</li><li>Experience in Pylon ERP is a considerable plus</li><li>Computer Science or Economics or Finance&nbsp;Degree or equivalent</li><li>Strong presentation, communication (both written &amp; oral) skills</li><li>Strong ability to convey technical information to non-technical customers</li><li>Self - direction, attention to detail &amp; great customer focus</li><li>Excellent command of English, both written and oral</li><li>Preferred knowledge in SQL &amp; Javascript</li></ul> We Offer:<ul><li>Multi-awarded working environment (Fortune’s 100 Best Companies to Work For in Europe 2024,&nbsp;10 Best Workplaces Hellas,&nbsp;4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 2&nbsp;Best Workplace in Technology&nbsp;Awards)</li><li>Competitive remuneration package</li><li>Ongoing training, opportunities &amp; career development</li><li>Private medical insurance</li><li>Psychological support line</li><li>Online personal- training programs</li><li>Free participation in Epsilon Training &amp; Epsilon College educational programs</li><li>Hybrid working model</li></ul>

ERP Consultant Athens 

To meet our current corporate needs, we would like to bring to our team a Senior Cyber Security Engineer&nbsp;In your role, you will undertake tasks, such as:<ul><li>Lead the engineering, design, and implementation of advanced security measures for the protection of systems, networks, applications, and information assets.</li></ul><ul><li>Implementation and Administration of Cyber Security Platforms (e.g., EDR, WAF, PAM, email security) including optimization, and vendor management.</li></ul><ul><li>Deployment and Administration of SIEM platforms, including development of detection use cases, correlation rules, dashboards and reports.</li></ul><ul><li>Threat detection, investigation, and incident response, ensuring timely containment, root cause analysis, and lessons learned.</li></ul><ul><li>Oversight and participation in vulnerability management programs, including infrastructure, application, and cloud environments; define remediation priorities and track closure with system owners.</li></ul><ul><li>Coordinate and guide penetration testing engagements, report and communicate findings to development teams and system owners.</li></ul><ul><li>Mentor and support colleagues and collaborate cross-functionally with IT, DevOps, and business teams.</li></ul>&nbsp;Job requirementsTo be a successful candidate, your professional profile should match the following criteria:<ul><li>&nbsp;&nbsp; University or College Degree in Computer Science, Information Security, or relevant technology-related field.</li><li>&nbsp;&nbsp;&nbsp; Proven working experience of 5+ years in the cyber security domain.</li><li>&nbsp;&nbsp;&nbsp; Deep expertise and hands-on experience with security technologies (EDR, SIEM, WAF, PAM, CASB, vulnerability management).</li><li>&nbsp;&nbsp;&nbsp; Strong experience with security architecture design, and cloud security.</li><li>&nbsp;&nbsp;&nbsp;&nbsp; Deep expertise in cyber security incident handling.</li><li>&nbsp;&nbsp;&nbsp;&nbsp; Recognized Cyber Security Certifications strongly preferred (OSCP, GPEN, eWPT, eCPPT, AZ-500, SC-200, CySA+, CEH, BTL1)</li><li>&nbsp;&nbsp;&nbsp;&nbsp; Excellent command of the Greek &amp; English languages, both written and spoken&nbsp;</li><li>&nbsp;&nbsp;&nbsp;&nbsp; Completed military obligations for male candidates</li></ul>On the personal side:&nbsp;<ul><li>Strong organizational and prioritization skills, with the ability to manage multiple projects simultaneously.</li></ul><ul><li>Excellent analytical and problem-solving skills, with a proven ability to assess risks, identify root causes, and drive effective solutions.</li><li>Quality-driven mindset with a focus on continuous improvement, innovation, and adoption of industry best practices.</li><li>Proactive and self-motivated, with the ability to take ownership and drive initiatives independently.</li><li>Strong communication and interpersonal skills, capable of building trust and influencing stakeholders across technical and business teams.</li></ul>About Us:&nbsp;INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Senior Cyber Security Engineer

We are seeking an Information Consultant with strong expertise in financial and accounting management systems to join our consulting team. The successful candidate will work on IT projects with a primary focus on financial and accounting modules, mainly in projects for the public sector.&nbsp;Key Responsibilities<ul><li>Participate in the analysis, design, and implementation of ΙΤ solutions with emphasis on financial and accounting modules.</li><li>Gather and translate business requirements into functional specifications in collaboration with client stakeholders.</li><li>Provide consulting and support services to clients during all project phases (requirements gathering, configuration, testing, training, go-live, and post-implementation support).</li><li>Work closely with project managers, developers, and other consultants to ensure the delivery of high-quality solutions.</li><li>Conduct training sessions and workshops for end-users to ensure effective system adoption.</li><li>Stay up to date with system advancements, accounting standards, and public sector IT practices.</li></ul>Requirements &amp; Soft Skills<ul><li>Minimum 3 years of proven experience as an IT Consultant in information systems, with a focus on financial/accounting modules.</li><li>University degree in Economics, Accounting, Finance, or related field (preferred).</li><li>Strong understanding of accounting and financial management principles.</li><li>Excellent analytical, problem-solving, and communication skills.</li><li>Ability to translate technical functionalities into business language and vice versa.</li><li>Team-oriented, with the ability to work collaboratively in cross-functional teams.</li></ul>Nice to have<ul><li>Previous experience working on public sector projects</li></ul>We offer<ul><li>Attractive remuneration package (depending on experience)</li><li>Personal Development &amp; Training program</li><li>Laptop and relevant equipment</li><li>Private health insurance</li><li>Friendly working environment</li><li>Work/life balance</li><li>Opportunity to develop your career and skills by joining complex and large projects</li><li>Hybrid work&nbsp;model</li></ul>&nbsp;

Information Technology Consultant

As a&nbsp;Junior Software Engineer, you will assist in the development, implementation and management of technology-based business solutions to improve our clients’ delivery approach.Responsibilities:<ul><li>Supporting the technical design process by participating in the analysis of technical application requirements.</li><li>Assisting in implementing analyses that will identify requirements related to people, processes &amp; technology.</li><li>Participating in execution and documentation of tests.</li><li>Executing conversion plans and documenting possible improvements; identifying disruptions in the processes.</li><li>You will be coding, testing and implementing configuration changes and assisting in the design of software applications to meet both functional and technical requirements.</li></ul>QualificationWHO WE´RE LOOKING FOR?<ul><li>BSc Degree in Computer Science, Software engineering or related discipline</li><li>Knowledge in SQL and basic programming languages (Java, Python, C#)</li><li>Ability to work as a team member and ability to work creatively and analytically in a problem-solving environment</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Junior Developer in Athens

We at&nbsp;Nova, a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a dynamic Contact Center Systems Engineer to be part of our&nbsp;Call Center Systems&nbsp;team.&nbsp;You have a challenging mission for:&nbsp;ensuring smooth operation, optimization, and high availability of ACD, IVR, dialer, and VoIP systems. You will handle advanced troubleshooting, implement upgrades, support security and capacity planning, and drive continuous improvements in call center technologies.What&nbsp;you will&nbsp;do:<ul><li>Manage and maintain call center systems (ACD, IVR, dialers, VoIP).</li><li>Perform system upgrades, patches, and configuration changes.</li><li>Monitor system performance and ensure high availability.</li><li>Provide second-level and third-level support for system-related issues.</li><li>Diagnose and resolve complex telephony and application problems.</li><li>Collaborate with vendors and internal teams for escalated issues.</li><li>Configure call routing, IVR menus, and agent profiles.</li><li>Optimize workflows and implement new technologies to improve efficiency.</li><li>Prepare technical documentation for internal use.</li><li>Generate performance reports and assist in capacity planning.</li><li>Help ensure compliance with data protection and security standards.</li><li>Support implementation of access controls.</li><li>Assist in planning and deploying new call center technologies.</li><li>Participate in testing and quality assurance for new implementations.</li><li>Stay updated on emerging call center technologies.</li><li>Suggest improvements to enhance system reliability and efficiency.</li></ul>It would be great if you have:<ul><li>A University Degree in relevant field</li><li>3+ years of experience in a similar role</li><li>Previous experience in the telecommunications sector is appreciated</li><li>Basic Knowledge of Contact Center Platforms - Familiarity with tools like Genesys, Avaya, or Cisco (basic navigation and configuration).</li><li>Understanding of Telephony Concepts</li><li>Basic knowledge of VoIP principles, call routing, and queue management.</li><li>Basic knowledge of ASR and NLU technology</li><li>Reporting Basics - Generating standard performance reports (AHT, call volumes) using built-in tools.</li><li>Troubleshooting Fundamentals - Ability to identify and escalate system issues.</li><li>Streamlining workflows for efficiency and cost-effectiveness.</li><li>Ensuring adherence to regulatory standards and internal policies.</li><li>Good communication Skills, clear interaction with team members and vendors.</li><li>Ability to follow troubleshooting guides and escalate effectively.</li><li>Having the capacity to understand the impact of systems on customer experience.</li><li>Willingness to learn new systems and processes quickly.</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

Contact Center Systems Engineer

As a Senior React Software Engineer, you will assist in the development, implementation, and management of technology-based business solutions to improve our clients’ delivery approach, participating in the full development lifecycle of next generation software.&nbsp;Responsibilities:<ul><li>Develop and maintain responsive user interfaces using React.</li><li>Follow best practices, driving and ensuring code quality standards.</li><li>Collaborate in cross functional teams, participating in requirements analysis, design, planning and delivery of new features and enhancements.</li><li>Participate in the implementation, review, testing and documentation of new features and enhancements, taking ownership of the underlying deliverables.</li></ul>QualificationWHO WE´RE LOOKING FOR?&nbsp;<ul><li>Bachelor's Degree (AEI / TEI) in Computer Science, Software engineering or related discipline.</li><li>Minimum 3 years of hands-on experience with React in production environments.</li><li>Sufficient knowledge of JavaScript, HTML and CSS.</li><li>Experience with version control (Git).</li><li>Experience with state management solutions (e.g., Redux).</li><li>Knowledge of API design and integration (e.g., Rest).</li><li>Knowledge of functional programming principles and practices.</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li></ul><ul><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Senior React Software Engineer

This is an outsourced IT Project Manager (RPA) position within the fintech industry, focused on leading automation and low-code initiatives that support digital transformation projects built on the Microsoft Power Platform. You will plan and coordinate multiple projects, managing scope, timelines, deliverables, risks, and quality while acting as the key liaison between technical teams, business stakeholders, vendors, and senior management. In this role, you will oversee the design, development, deployment, and continuous improvement of solutions using tools such as Power Apps, Power Automate, and Power BI, while also supporting RPA, BI, and business process automation initiatives across business units. You will monitor existing solutions, manage issue resolution, and maintain project and technical documentation. To succeed in this role, you should have experience in IT or technology project environments, exposure to Microsoft ecosystem platforms, awareness of Generative AI capabilities such as Microsoft Copilot, strong communication and stakeholder management skills, and fluency in Greek and English.The key responsibilities of this role will include:<ul><li>Lead and manage the delivery of automation and low-code solutions within the organization</li><li>Plan, coordinate, and monitor multiple projects, including scope definition, task planning, deliverables, timelines, risk management, and quality control</li><li>Act as the main point of contact between developers, solution architects, business analysts, vendors, end users, and C-level stakeholders</li><li>Oversee the design, development, testing, and deployment of Microsoft Power Platform solutions (Power Apps, Power Automate, Power BI)</li><li>Monitor existing Power Platform solutions, manage issue resolution, and drive improvements to enhance performance and usability.</li><li>Prepare project documentation, status reports, and presentations while maintaining technical and functional documentation</li><li>Coordinate the implementation of RPA, BI and business process automation initiatives across business units.</li><li>Maintains a high standard of quality for all deliverables</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>Bachelor’s degree in Computer Science, Engineering, Information Systems, Management Science &amp; Technology, or a related field.</li><li>2–6 years of experience in IT, Information Systems, or technology project environments, preferably with involvement in project coordination or delivery</li><li>Experience or exposure to Microsoft ecosystem solutions such as Microsoft Dynamics 365, Power Apps, Power Automate, Power BI, or other CRM/ERP platforms</li><li>Awareness or practical exposure to Generative AI capabilities within enterprise platforms, such as Microsoft Copilot, AI-powered automation, or AI-assisted analytics, will be considered a strong asset</li><li>Strong communication and stakeholder management skills, with the ability to coordinate multiple projects, teams, and technologies simultaneously</li><li>Experience in process documentation and analysis, including specification of system requirements for business processes</li><li>The candidate must be fluent in English and Greek language – both in writing and speaking</li><li>Problem-solving, organizational and team working skills, proactiveness and 'can do' attitude</li></ul> What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

IT Project Manager (RPA)

AB Vassilopoulos: A world of opportunities awaits youAt AB Vassilopoulos, we are more than 12,000 people sharing the same purpose: to give our best every day and make a difference in people’s lives. With a presence across Greece - from stores and offices to distribution centers and our Home Shop Center with more than 500 Job roles - we offer countless opportunities for growth, in an environment that respects and supports every team member. As part of the global Ahold Delhaize group and one of the most dynamic brands in Greece, we are proud to consistently be recognized as a Top Employer.&nbsp;Become part of the #proudABers team!The opportunity&nbsp;We are seeking a dynamic and experienced IT Product Owner to lead the Core Retail and Forecast &amp; Replenishment (F&amp;R) domain within our organization. In this role, you will be responsible for driving the evolution and optimization of retail business processes supported by SAP Retail, our primary ERP platform.You will work closely with business stakeholders and cross-functional IT teams to manage demand across areas such as Retail Finance, Order Management, Inventory Management, and Forecast &amp; Replenishment. The role requires strong SAP process understanding, product ownership capabilities, and the ability to translate business needs into scalable system solutions.As a Product Owner, you will manage the product backlog, define requirements, and ensure that solutions deliver measurable business value while supporting the organization’s digital transformation initiatives.What you will focus on<ul><li>Product Vision &amp; Strategy: Support the development and communication of a clear product vision and roadmap for the Core Retail and Forecast &amp; Replenishment domain. Contribute to the planning, optimization, and continuous improvement of core retail processes supported by SAP Retail.&nbsp; Align product priorities with organizational goals and business needs.</li><li>Requirements Management: Collaborate closely with business stakeholders, SAP experts, and IT teams to gather, analyze, and prioritize business requirements. Translate business requirements into user stories, functional specifications, and acceptance criteria.&nbsp; Ensure that requirements are clearly understood by development and functional teams.</li><li>Product Backlog Ownership: Manage and prioritize the product backlog, ensuring it contains well-defined user stories, features, and technical tasks. Define clear acceptance criteria and ensure alignment with business objectives. Work closely with your manager and key stakeholders to ensure that the roadmap reflects evolving business priorities.</li><li>Cross-functional Collaboration: Work closely with SAP specialists, developers, business analysts, and other IT teams to support the successful delivery of product features. Facilitate communication between technical teams and business stakeholders to ensure alignment throughout the development lifecycle.</li><li>Continuous Improvement: Identify opportunities to improve processes and systems within the Core Retail and F&amp;R landscape. Support the implementation of enhancements that improve operational efficiency, forecasting accuracy, and inventory optimization. Stay informed about retail industry trends, SAP capabilities, and best practices to support continuous innovation.</li><li>Lead training sessions for end users and other IT stakeholders</li><li>Analyze preferences and requests of end users.</li><li>Follow applicable Standards, Procedures, Guidelines and Methodologies in the implementation and/or maintenance of the SAP ECC6 platform</li></ul>Who we are looking for<ul><li>3+ years of relevant IT experience, experience in the retail industry would be considered a plus.</li><li>Solid understanding of SAP Retail business processes, particularly in core retail and supply chain areas.</li><li>Experience working in complex IT landscapes and large organizations.</li><li>Very good working knowledge of SAP business processes associated with core Retail and Forecast &amp; Replenishment. Knowledge of SAP SD, SAP MM and SAP FI</li><li>Experience with SAP F&amp;R will be considered an asset.</li><li>Proficiency in Agile Methodologies (SAFe) and hands on experience in agile tools (Atlassian)</li><li>Excellent command of the English language both written &amp; spoken.</li><li>Ability to travel (Europe) up to 10% depending on the nature and the duration of the assigned projects/work.</li></ul>The value you bring<ul><li>Analytical Thinking | Ability to process complex information with a critical, solution‑driven mindset</li><li>Problem Solving | Be on top and define problems, develop and implement effective solutions</li><li>Effective Collaboration | Understand team dynamics that embrace healthy work climate</li><li>Structured Work Approach | Organization, consistency, and strong attention to detail across all stages of work</li><li>Accuracy | Systematic and methodical execution of tasks with a high standard of quality</li></ul>We care for you&nbsp;<ul><li>Competitive remuneration package</li><li>A buddy to support you during onboarding</li><li>Free lunch meals in our restaurant</li><li>Unlimited access to LinkedIn Learning programs</li><li>Health insurance</li><li>Available parking</li><li>Hybrid way of working</li><li>Wellbeing Program</li></ul>A place where everyone belongsAll our candidates and employees are treated with respect and equality, regardless of race, color, religion, gender, sexual orientation, national origin, disability, or any other characteristic protected by law.As part of our commitment to inclusion and equality, we have signed the Diversity Charter Greece , we are certified with the SHARE Equality Label and we are members of LEAD Network, recognizing our tangible actions toward a truly inclusive work environment.*All applications are treated with utmost confidentiality

IT Product Owner

At Betsson Group, we strive to deliver the best customer experience in the industry. We are one of the market leaders in iGaming, offering online gaming products in a number of markets, both through our own gaming sites as well as several partner brands.&nbsp;The WowOur Product Development organisation spans across 5 locations, with the most creative teams in the industry! If you are passionate about the latest technologies and can handle mission-critical responsibilities, then this is the role for you!We are operating in a very competitive market therefore we MUST use latest technologies. Our aim is to create the best performance, functionality, and user experience in the iGaming industry!You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 40+ online brands! Our brands are used by hundreds of thousands of users and growing.&nbsp;What’s in it for you?Player Account Management (PAM) Area covers everything related to the management of the player accounts, such as:<ul><li>Account creation, verification, updates, and closure</li><li>Account authentication, controls, and security</li><li>User session management</li><li>Responsible Gaming&nbsp;</li></ul>&nbsp;A taster of what you will be involved with:&nbsp;<ul><li>Incident &amp; Problem Management: Investigate system incidents, drive Root Cause Analysis (RCAs), and execute long-term remedial fixes. Proactively reduce the number of incidents caused by system changes.</li><li>Observability &amp; Metrics: Define and enforce Service Level Agreements (SLAs), Service Level Objectives (SLOs), and success metrics for new initiatives. Build and maintain comprehensive dashboards to achieve observability excellence.</li><li>Performance &amp; Capacity: Identify and help resolve performance bottlenecks. Optimize infrastructure and code to maintain fast service, and conduct capacity planning to forecast future hardware or cloud resource requirements.</li><li>Availability &amp; Change Management: Guarantee the Platform components remain highly reachable and functional for users. Oversee deployments to ensure new code does not disrupt the existing system.</li></ul>&nbsp;What we are looking for<ul><li>Observability &amp; Monitoring: Deep experience building dashboards and tracking SLAs/SLOs using tools like Prometheus, Grafana, Coralogix, Splunk, or Loki.</li><li>Programming &amp; Automation: Proficiency in scripting and coding to automate manual tasks (eliminate “toil”) and build reliability tools. Strong skills in .NET, Python, Powershell or Bash are highly preferred.</li><li>Infrastructure as Code (IaC) &amp; Cloud: Experience provisioning and managing infrastructure using Terraform or Ansible, along with a solid understanding of cloud platforms (AWS, GCP, or Azure).</li><li>Containerization &amp; Orchestration: Hands-on experience scaling and managing distributed systems using Kubernetes (K8s) and Docker.</li><li>CI/CD &amp; Change Management: Familiarity with deployment pipelines (GitLab CI, GitHub Actions, Team City, Octopus) to ensure safe, automated rollouts that don’t cause incidents.</li><li>Core Competencies: Strong analytical skills for Root Cause Analysis (RCA), a calm approach to incident response, and the ability to lead blameless post-mortems.</li><li>AWS Cloud infrastructure, CDNs, and other various systems running in multiple data centres and environments</li><li>Cloud Application Load Balancer, preferably with experience on AWS ALB</li><li>Cloud DNS support such as AWS Route 53, GCP Cloud DNS, or Azure DNS</li><li>Experience with Microsoft SQL databases, PostgreSQL, and Couchbase is considered an asset.&nbsp;</li></ul>

Player Management – Site Reliability Engineer

The Charging Service implements all the Tariff Plan, Promotions and Regulatory services (such as spending limits, etc) as per Commercial demand and it is therefore made up of a mission critical application, continuously evolved for supporting the stream of Commercial needs for facing the day-by-day competition.&nbsp; From Technology standpoint, a journey towards 5G enablement is in progress moving the legacy service to a complete new, cloud-based application able to support the monetization of the incoming 5G network and services.Role purpose:&nbsp; • &nbsp; &nbsp;Deliver harmonized convergent rating and charging solutions cross markets and cross vendors in line with the architectural and strategic guidelines • &nbsp; &nbsp;Coordinate cross European programs, both for the design phase and for the delivery phase ensuring compliance with deliverables, costs and quality • &nbsp; &nbsp;Research and develop new products and services leveraging the leading technologies of convergent rating and charging, in line with Vodafone Digitalization strategy • &nbsp; &nbsp;Design, Drive and Deliver the Convergent Charging Service (CCS) on Cloud Transformation program in the Market(s), leading CCS to a Cloud, 5G ready system. &nbsp; • &nbsp; &nbsp;Design and Engineer the solution based on Cloud technologies, such as Containers, Open-Source components (Graphana, Kibana), CI/CD (Jenkins, JMeter).&nbsp; • &nbsp; &nbsp;Design and Engineer the software for complying with state-of-the-art Cyber Security guidelines and requirements&nbsp; • &nbsp; &nbsp;Design and Develop backend applications using technologies like JAVA, Python, etc.&nbsp; Designing PoC as well as designing and developing integrations based on opensource components and APIs using CI/CD process (e.g., developing interfaces or protocol for automatic testing tools, developing automatic test scripts, etc) • &nbsp; &nbsp;Owns solution HLD and LLD including IP design. Chooses technologies and standards used for the underlying capabilities. Determines dimensioning and configuration data per node. Ensures security requirements are imbedded in the design. • &nbsp; &nbsp;Design and integrate the new 5G Core with CCS for developing innovative monetization streams.&nbsp; • &nbsp; &nbsp;Drive as Technical Project Manager the delivery projects ensuring a proper coordination of all involved domains (e.g., Infrastructure, Core Network, Operating Support Systems, Provisioning)&nbsp; • &nbsp; &nbsp;Analyse, together with the business demand areas, the needs, requirements and expectations for the definition and implementation of the different functionalities of the CCS projects and commercial productsKey accountabilities and decision ownership&nbsp;• &nbsp; &nbsp;Design, Drive and Deliver the Convergent Charging Service (CCS) cross markets and cross Vendors&nbsp; • &nbsp; &nbsp;Decide and influence the best software architecture for legacy / 5G charging applications. • &nbsp; &nbsp;Design and Implement Capacity Planning for CCS&nbsp; • &nbsp; &nbsp;Lead assigned projects coordinating the involved Technology Providers (aka Vendors) and the relevant VF teams cross markets • &nbsp; &nbsp;Vendors Selection &amp; ManagementWho you areCore competencies, knowledge and experience:• &nbsp; &nbsp;Deep knowledge on IT and network protocols, including 5G SA architecture&nbsp; • &nbsp; &nbsp;Cloud (AWS/Azure/GCP) deployment, Kubernetes, Red Hat • &nbsp; &nbsp;Charging and Rating Services and Digital Services experience • &nbsp; &nbsp;DevOps process and tools (Harbor, Helm, Jenkins, GitLab, JMeter) and Programming skills and experience&nbsp; • &nbsp; &nbsp;Strong experience in managing complex and inter-functional projectsMust have technical / professional qualifications:&nbsp;• &nbsp; &nbsp;MSc/BSc in Computer Science or similar (mandatory) • &nbsp; &nbsp;Fluent in English (mandatory) • &nbsp; &nbsp;Analytical ability, creativity and problem-solving (mandatory) • &nbsp; &nbsp;Knowledge in charging applications • &nbsp; &nbsp;Experience in SOAP, Diameter, Restful API appreciatedNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

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