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The role reports to the Retail manager and includes the below responsibilities:<ul><li>Manages operations in the regions/stores for which he/she is in charge and makes proposals for improving the process within the Operations department.</li><li>Organizes work and is responsible for the results of work in his/her team: defines KPIs, delegates tasks to associates, monitors the results of associates, motivates employees, develops knowledge of associates, implements company rules, informs employees about all news at regular monthly meetings and regular visits actions.</li><li>Implements and controls the implementation of the company’s strategy in order to ensure a high level of customer satisfaction in the region for which is he/she in charge.</li><li>In cooperation with retail manager sets and monitors the implementation of action plans in order to improve the work process at the regional level he/she leads.</li><li>Provides constructive feedback to other departments on operational challenges, sales improvement and overall performance improvement (range, stock, promotions, innovations, deliveries) for the region he/she manages.</li><li>He/she is responsible for the implementation of all standard operating procedures in retail stores in order to ensure the execution of all necessary activities and processes&nbsp;</li><li>Implements and controls all standards related to the appearance of the facility in the stores (hygiene, equipment, devices, visual merchandising…).</li><li>He/she is responsible for improving the work of retail stores through improvements in the work process, financial performance indicators and customer relations.</li><li>Plans and controls sales targets and costs for the region in charge in order to achieve the annual business plan.</li><li>Regularly monitors the inventory turnover ratio and makes suggestions to ensure that the values ​​are in line with the defined business plan.</li><li>Ensures and is responsible that the write-off and deficit are in accordance with the values ​​defined by the business plan – the rulebook for the region he leads.</li><li>He/she is responsible for the availability and high level of service that employees in retail stores provide to consumers, in order to attract more consumers and retain existing ones.</li><li>With his/hers work and undertaken activities, he/she improves the experience of buying consumers in stores.</li><li>He/she is responsible for monitoring and managing the schedule of employees in retail stores, their absences, transfers between stores, respecting all legally prescribed elements and informing Retail manager.</li><li>Provides full support, in all segments of work, new and renovated stores. Organizes all activities and all services related to the opening, renovation, and relocation of stores.</li><li>Provides support, trains and is responsible for employee training through referral to appropriate training, monitors improvements in daily work and provides feedback regarding their development&nbsp;</li><li>Monitors and identifies competition activities, accordingly, proposes new activities&nbsp;</li></ul>&nbsp;Key Requirements:<ul><li>A bachelor’s degree in marketing, business, or supply chain management.</li><li>At least 3 years of experience in Regional manager or similar roles</li><li>An excellent grasp retail and cosmetics market.</li><li>Possess great organizational, team leading and interpersonal skills.</li><li>Responsible, analytical, fast reacting and acting, able to work towards a common result for the appointed area.</li><li>Proficient in ERP&nbsp;</li><li>Driving license</li><li>Fluent in English&nbsp;</li></ul>

Regional manager

Packet Core Network is a part of Mobile Network Architecture responsible for providing data services to mobile users/devices. The most popular data service is "Access to Internet". Packet Core Network Engineer is responsible for design, planning, deployment, maintenance, troubleshooting, and optimization of Packet Core Network.What you will do:<ul><li>Analyze, troubleshoot and resolve/escalate problems concerning customer complains as part of 2nd and 3rd level support process.</li><li>Co-ordinate with Vendors the proper handling of Trouble reports within SLAs, for any issue/problem occurs.</li><li>Create and maintain documentation for day2day operation and maintenance as well as Project related activities.</li><li>Implement changes /upgrades through change management process in all EPC elements, ensuring minimal risks regarding the service to the end-customer.&nbsp;</li><li>Engineer in the role will participate in standby scheme providing 2nd level support to relevant systems/platforms in 24x7 basis. Ensure system’s operational continuity in case of emergency incidents.</li></ul>It would be great if you have:<ul><li>University degree related with Telecommunications, IT or similar technical fields.&nbsp;</li><li>Good knowledge of Mobile Core Concepts, EPC, 4/5G architecture &amp; IP Networks</li><li>2 years of experience in a similar position</li><li>Experience in working with Ericsson EPC is strongly preferred.&nbsp;</li><li>Competence in NFV and Telco Cloud will be considered a plus.&nbsp;</li><li>Administration of Linux based systems</li><li>Able to analyze problems and conduct effective fault diagnosis and system recovery.&nbsp;</li><li>Excellent communication, writing and team building skills. Professional approach to responsibilities – ability to take ownership.&nbsp;</li><li>Team player skills, cooperation and work under pressure capabilities are required.&nbsp;</li><li>Excellent inter-personal and communications skills.&nbsp;</li><li>Strong written and oral communication skills in English.</li><li>Curiosity and willingness to learn</li></ul>What you will get<ul><li>Mobile voice and data to talk</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

Mobile Data Service Junior Engineer

The Guest Experience colleague is responsible for delivering seamless, personalized, and exceptional service throughout the entire guest journey—pre-arrival, arrival, in-house, and post-stay. This role combines the responsibilities of guest communication, concierge services, call center management, reservations support, and in-person host duties. &nbsp;Guest Journey Management:&nbsp;<ul><li>Manage and support all stages of the guest journey: pre-arrival, arrival, in-house, and post-stay.&nbsp;</li><li>Send pre-arrival communication, gather guest preferences, prepare itineraries.&nbsp;</li><li>Organize warm welcomes and fond farewells.&nbsp;</li><li>Conduct in-room check-ins and collect preferences during the stay.&nbsp;</li><li>Ensure all guest expectations are met and exceeded.&nbsp;</li></ul>Call Center &amp; Communication Hub:&nbsp;<ul><li>Handle all incoming calls and emails promptly and professionally.&nbsp;</li><li>Support the operation of the guest messaging hub.&nbsp;</li><li>Manage communication between guests and departments using ALICE, Opera, OpenTable/SevenRooms, radio, phone, and email.&nbsp;</li></ul>Reservations &amp; Concierge Services:&nbsp;<ul><li>Manage dining reservations and book activities, spa, transfers, boats, helicopters, kids club, babysitting.&nbsp;</li><li>Coordinate amenities and special items with departments.&nbsp;</li><li>Provide recommendations for external services.&nbsp;</li></ul>Guest Relations &amp; Service Delivery:&nbsp;<ul><li>Provide immediate assistance with guest requests and deliver items or services directly to rooms.&nbsp;</li><li>Maintain high standards in performing host services such as welcome drink, wake-up service, in-room check-in, unpacking, aromatic bath, cigar service, etc.&nbsp;</li></ul>Operational Excellence:&nbsp;<ul><li>Maintain strong collaboration with all resort departments.&nbsp;</li><li>Use all required systems with proficiency.&nbsp;</li><li>Maintain knowledge of room categories, rates, amenities, schedules, events, VIP movements.&nbsp;</li><li>Record guest issues and ensure complaints are resolved.&nbsp;</li><li>Follow LQA &amp; Forbes service standards.&nbsp;</li></ul>&nbsp;Skills, Qualifications &amp; Requirements:&nbsp;<ul><li>Bachelor’s degree or High School Diploma.&nbsp;</li><li>Minimum 1–2 years’ experience in guest relations, concierge, contact center, or luxury service roles.&nbsp;</li><li>Strong English communication; additional languages beneficial.&nbsp;</li><li>Computer literacy: Opera, ALICE, MS Office, OpenTable/SevenRooms.&nbsp;</li><li>Ability to multitask and work under pressure.&nbsp;</li><li>Excellent grooming and customer service.&nbsp;</li></ul>

Guest Experience Agents, Season 2026 Opportunities | One&Only Aesthesis, Athens 18258

TERNA S.A. is currently looking for an:IT Business Applications SpecialistResponsibilities:<ul><li>Assists in ensuring critical Business Applications, specifically SAP ERP systems, are available twenty-four (24) hours per day.</li><li>Assists with establishment and maintenance of user procedures and hardware familiarization for all systems.</li><li>Assists with providing Management / Support of SAP ERP systems and SAP User /Group Administration, including maintaining user/group accounts, user configuration and access, Data creation, management of roles and profiles, trouble-shooting in access problems and completion of on-site documentation.</li><li>Assists in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting.</li><li>Assists with providing application support services, including service outage diagnosis, troubleshooting and restoration of service and virus protection management</li><li>Provides direct guest support and quality support to function rooms and conference services for relevant applications.&nbsp;</li><li>Assists with administration of Microsoft O365 Apps, connection to global VPN and other communication tools.</li><li>Assists with GEK TERNA Group Websites administration, Active Directory Users &amp; Groups administration and SharePoint administration.</li></ul>Requirements:<ul><li>3 years of experience in IT.</li><li>SAP ERP good knowledge and support for Desktop OS and applications including patches.&nbsp;</li><li>IT Degree qualification is preferred, however, not essential with earlier relevant experience.&nbsp;</li><li>Strong PC skills based on Microsoft operating systems and applications.</li><li>Preferred knowledge of programming languages are HTML, CSS, JavaScript and Python.</li><li>Willing to work a flexible schedule to carry out all major responsibilities. This may include some evenings, weekends, and holidays.</li><li>Knowledge of basic accounting principles.</li><li>Good command of English language.</li></ul>Competencies:<ul><li>High attention to detail and strong commitment to customer service.</li><li>Strong analytical mind, technical background, MCSE or strong networking skills.&nbsp;</li><li>Highest level of integrity and transparency.</li></ul>&nbsp;&nbsp;The company offers:<ul><li>Company’s Health Insurance package</li><li>Personal professional development within a large group of companies</li></ul>

IT Business Applications Specialist

Velmar, one of the largest retail companies in Greece and an official distributor and repairer of vehicles for 14 brands, is expanding its operations and is seeking a Car Sales Consultant in Geraka.Main Responsibilities of the Sales Consultant:<ul><li>Provide high-level customer service to the Company’s clients.</li><li>Explore and show genuine interest in the customer’s needs.</li><li>Understand and effectively communicate the competitive advantages of the brand and company represented.</li><li>Prepare and negotiate offers tailored to the customer’s needs.</li><li>Build long-term relationships of trust with customers.</li><li>Successfully manage corporate clients.</li><li>Participate in promotional activities (marketing events, trade shows).</li></ul>What We Need From You:<ul><li>University or Technical Institute degree (TEI/AEI)</li><li>At least 2 years of experience in automotive sales</li><li>Good computer skills</li><li>Good command of English</li><li>Goal-oriented mindset</li><li>Customer-centric approach</li><li>Strong communication and negotiation skills</li></ul>The Company Offers:<ul><li>Competitive compensation package</li><li>Dynamic and modern working environment</li><li>Career development opportunities within a leading business group</li></ul>

Sales Consultant - Γέρακα

The Operations Director will play a pivotal role in driving performance, fostering operational excellence, and ensuring consistent service quality across all functions.Key activities and responsibilities of this role include:<ul><li>Lead the full spectrum of branch operations, including logistics coordination, client service, and team management</li><li>Contribute to the company’s strategic direction by identifying growth opportunities and operational improvements</li><li>Own the branch’s P&amp;L, budgeting, and cost control, ensuring profitability and financial discipline</li><li>Ensure seamless coordination between internal teams and external partners (e.g., subcontractors, carriers)</li><li>Monitor and improve operational KPIs such as delivery times, load optimization, and service accuracy</li><li>Manage and develop a cross-functional logistics team, including warehouse staff, planners, and drivers</li><li>Foster a culture of accountability, ownership, and continuous improvement</li><li>Act as the senior point of contact for strategic clients, ensuring responsiveness and relationship continuity</li><li>Resolve escalated issues with a hands-on, solution-oriented approach</li><li>Lead change initiatives to modernize systems, processes, and service delivery</li><li>Oversee the implementation and integration of logistics systems (e.g., routing software, WMS, ERP)</li><li>Ensure full compliance with transport regulations, safety standards, and internal policies</li><li>Proactively identify and mitigate operational risks, maintaining business continuity</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field</li><li>Professional certifications in logistics or supply chain management are advantageous</li><li>Minimum 6 years of proven experience in a senior operations leadership role</li><li>Prior experience in freight forwarding or logistics sector is highly desirable</li><li>Demonstrated ability to manage end-to-end branch operations, including logistics, client service, and team leadership</li><li>Strong understanding of transport regulations, safety standards, and operational compliance</li><li>Proficiency in Microsoft Office (Word, Excel) and experience with ERP, WMS and CRM systems</li><li>Fluency in English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Exceptional interpersonal, negotiation, and presentation skills for interacting with diverse stakeholders</li><li>Ability to evaluate complex data sets, derive insights, and make informed decisions to optimize operations</li><li>A deep understanding of customer needs and the ability to deliver superior service</li><li>Keen understanding of market dynamics and a strong focus on identifying and seizing growth opportunities</li><li>Comfortable working in a dynamic, fast-paced environment with changing priorities</li><li>Excellent organizational skills with the ability to manage multiple tasks efficiently</li></ul>

Operations Director int-0404

We are offering a great work experience in amazing Athens, Greece for a role as a Swedish Banking Advisor.&nbsp;Why a Banking Advisor role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand of an International Banking system connecting the world of finances.</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role will look like:&nbsp;&nbsp;<ul><li>Specialist training for the product/service which will be a worldwide financial institution that provides innovative banking and financial services to top-notch companies around the globe.</li><li>You will:</li><li>Support customers with bank account management.</li><li>Assist in international transactions on behalf of the customers.</li><li>Provide banking guidance.</li></ul>&nbsp;RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Swedish, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>Benefits<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li><li>Language bonus + Performance bonus</li></ul>&nbsp;Relocation Package is included:<ul><li>Flight to the Future: Paid flight expenses</li><li>First-Class Arrival: Airport pick-up and settling assistance</li><li>Nest in Comfort: Accommodation is provided in hotel or apartment for the first 2 weeks</li><li>Finding your place: Real Estate agency support to find accommodation + agency covered by the company</li></ul>&nbsp;Make it your Next Job Without Boundaries!&nbsp;

Swedish Banking Advisor

We are offering a great work experience in amazing Athens, Greece for a role as a Norwegian Banking Advisor.&nbsp;Why a Banking Advisor role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand of an International Banking system connecting the world of finances.</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role will look like:&nbsp;&nbsp;<ul><li>Specialist training for the product/service which will be a worldwide financial institution that provides innovative banking and financial services to top-notch companies around the globe.</li><li>You will:</li><li>Support customers with bank account management.</li><li>Assist in international transactions on behalf of the customers.</li><li>Provide banking guidance.</li></ul>&nbsp;RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Norwegian, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>Benefits<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li><li>Language bonus + Performance bonus</li></ul>&nbsp;Relocation Package is included:<ul><li>Flight to the Future: Paid flight expenses</li><li>First-Class Arrival: Airport pick-up and settling assistance</li><li>Nest in Comfort: Accommodation is provided in a hotel or apartment for the first 2 weeks</li><li>Finding your place: Real Estate agency support to find accommodation + agency covered by the company</li></ul>&nbsp;Make it your Next Job Without Boundaries!

Norwegian Banking Advisor

We are offering a great work experience in amazing Athens, Greece for a role as a Dutch Banking Advisor.&nbsp;Why a Banking Advisor role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand of an International Banking system connecting the world of finances.</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role will look like:&nbsp;&nbsp;<ul><li>Specialist training for the product/service which will be a worldwide financial institution that provides innovative banking and financial services to top-notch companies around the globe.</li><li>You will:</li><li>Support customers with bank account management.</li><li>Assist in international transactions on behalf of the customers.</li><li>Provide banking guidance.</li></ul>&nbsp;RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Dutch, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>Benefits<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li><li>Language bonus + Performance bonus</li></ul>&nbsp;Relocation Package is included:<ul><li>Flight to the Future: Paid flight expenses</li><li>First-Class Arrival: Airport pick-up and settling assistance</li><li>Nest in Comfort: Accommodation is provided in hotel or apartment for the first 2 weeks</li><li>Finding your place: Real Estate agency support to find accommodation + agency covered by the company</li></ul>&nbsp;Make it your Next Job Without Boundaries!

Dutch Banking Advisor

Iaponiki S.A., a leading company in the independent automotive Aftermarket in Greece, with a nationwide network of stores and international collaborations, is seeking Sales Excellence Supervisor, based in Pallini, Attica:−Main Responsibilities:<ul><li>Analyze current sales processes and workflows to identify areas for improvement and implement best practices.</li><li>Monitor, track, and report key performance indicators (KPIs) for the sales team to ensure targets are met or exceeded.</li><li>Collaborate with the sales leadership to design and deliver training programs aimed at improving sales techniques, product knowledge, and customer engagement.</li><li>Ensure the sales team has access to and is effectively using the appropriate sales tools, CRM systems, and reporting tools to enhance efficiency.</li><li>Work closely with cross-functional teams including marketing, product development, and customer service to align strategies and improve the overall sales process.</li><li>Provide accurate sales forecasts, analyze trends, and identify opportunities for improvement in sales strategies and customer engagement.</li><li>Provide ongoing coaching to sales staff, helping them overcome obstacles and improve their selling techniques.</li><li>Stay up to date with market trends, competitors, and customer preferences to guide the sales strategy.</li><li>Prepare and present regular reports on sales performance, progress, and areas for improvement to senior management.</li><li>Ensure the sales team complies with internal policies and industry regulations.</li><li>Oversee the branch network operations to ensure consistency in sales processes, customer service standards, and performance metrics across all locations.</li></ul> Requirements:<ul><li>Bachelor’s degree in Business Administration, Sales, Marketing, or related field.</li><li>Master’s degree will be considered as an asset.</li><li>Minimum of 3 years of experience in sales, specifically in a supervisory role.</li><li>Experience in sales training and development</li><li>Experience in working directly with a branch network.</li><li>Tech-savvy, proficient in using sales tools, CRM systems, and the Microsoft Office Suite, particularly Excel for data analysis.</li><li>Adept at analyzing complex data to generate actionable insights that drive process improvements.</li><li>Deep understanding of sales principles, processes, and the customer journey.</li><li>Excellent verbal and written communication skills.</li><li>Problem-solving skills are a must, with a proactive approach to overcoming challenges.</li></ul> The Company offers:<ul><li>Competitive remuneration package &amp; performance-based bonuses.</li><li>Corporate vehicle.</li><li>Private Health Insurance.</li><li>Career opportunity in a steadily growing company.</li><li>Supportive and collaborative work environment.</li><li>Continuous learning opportunities through training and development programs</li></ul> To apply for this position, please send your CV to hr@iaponiki.gr with reference code: SES

Sales Excellence Supervisor

Intellectica is seeking a&nbsp;Senior Presales Engineer&nbsp;on behalf of its client, a leading cloud solutions provider and digital transformation company with a strong presence in Greece, Central, and Eastern Europe. The company is a top-tier Microsoft Cloud Partner with multiple Advanced Specializations and Fast Track Ready certification. Based in Athens, Greece, and reporting directly to the Sales Manager, the ideal candidate will drive sales by leveraging deep technical expertise, engaging with customers, and demonstrating the value of Microsoft solutions.Key activities and responsibilities of this role include:<ul><li>Managing public tenders from initiation to completion, ensuring full compliance and optimizing bid success</li><li>Collaborating with the Technical Delivery and Sales teams to design, integrate, and propose Microsoft (MS365, Azure) solutions</li><li>Developing and delivering high-impact technology proposals, defining project scopes, deliverables, and work plans</li><li>Engaging with executive stakeholders to cultivate and maintain strong business relationships</li><li>Advising customers on optimal products and services to meet their specific needs</li><li>Preparing reports and presentations, analyzing data, and providing strategic insights and recommendations</li><li>Strengthening customer relationships to support service expansion and adoption</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Computer Science or a related field; Cloud Technical Certifications are highly desirable</li><li>Minimum of three years of hands-on experience in&nbsp;pre-sales&nbsp;within the technology consulting or IT solutions sector</li><li>Extensive experience working with the&nbsp;public sector and public tenders</li><li>Strong understanding of public procurement processes and legal frameworks</li><li>Experience in both cloud and on-premises environments is a significant advantage</li><li>Proficiency in Microsoft Office Suite</li><li>Fluency in both English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Exceptional communication and interpersonal skills</li><li>Strong understanding of sales techniques and effective problem-solving abilities</li><li>Demonstrated discretion, reliability, and professionalism</li><li>Customer-centric mindset, with a strong focus on results</li><li>Problem solving skills with the ability to identify challenges and contribute to solutions within a team</li></ul>Benefits provided by the company:<ul><li>Laptop, screens, mobile phone (with unlimited data and voice plan) and software tools</li><li>Private health insurance</li><li>Hybrid work model</li><li>Flexible working policy</li><li>Continuous learning and development opportunities</li><li>Structured career development plan</li><li>Employee referral bonus program</li></ul>

Senior Presales Engineer int-0297

The primary objective of the role is to resolve technical issues at the customer's premises, aiming for the immediate restoration of service and the delivery of high-quality support, ensuring a positive customer experience.&nbsp;Key Responsibilities and Duties<ul><li>Identify and report technical issues related to service faults</li><li>Resolve technical problems and customer requests promptly and professionally</li><li>Collaborate with Engineers, Team Leaders, and other Departments to mitigate risks and improve operational performance</li><li>Promote Vodafone products and services to enhance the overall customer experience</li></ul>Who you are<ul><li>Experience in a technical support department (optional)</li><li>Strong communication skills</li><li>Customer-oriented mindset</li><li>Problem-solving abilities</li><li>Initiative, responsibility, and a sense of urgency</li><li>Adaptability and ability to prioritize tasks and respond to changing needs</li><li>Knowledge of fixed telephony products and services</li></ul>&nbsp;Technical/Professional Qualifications<ul><li>Degree or Certification from a Technological Institute or relevant technical school</li><li>Good command of Greek and English (both spoken and written)</li><li>Good knowledge of MS Office tools (Excel, Word, etc.)</li><li>Previous experience as a Field Technician will be considered as a plus (but not required)</li><li>Understanding of xDSL technologies (POTS/VoIP) will be also considered as a plus (but not required)</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive compensation</li><li>Performance-based bonus, linked to productivity and customer evaluations</li><li>Company car&nbsp;with a monthly fuel allowance (also for personal use)</li><li>Medical Plan coverage</li><li>Company mobile phone and tablet</li><li>Full work equipment provided</li><li>Opportunities for growth and advancement</li></ul>

Field Service Engineer

Having a leadership presence in the automotive sector for over a century, at Saracakis Group of Companies, we are always looking for passionate people to join our team. You’ll be part of the Volvo Athens Car Workshop team.&nbsp;Personal Service Technician (PST)&nbsp;#YourRole in more detail✅ Responsible for the entire customer and workshop process, for the PST to deliver customer satisfaction and an efficient workshop process.✅ Responsible for retrieving and documenting all relevant information connected to having a complete work order at first customer contact. Responsible for customer and production planning including giving price information.✅ Responsible for all work order administration including invoicing of Warranty/Goodwill, Insurance cases, and Leasing companies.✅ Responsible for identifying and ordering of parts, together with Workshop Support if needed.✅ Responsible for following Volvo methods when performing all types of jobs in the workshop. Support in following local workshop standards and routines.✅ Responsible for performing PDS and installing accessories for customers as well as the sales department.✅ Responsible for reporting faults or deviations in the Volvo systems to Volvo. This is to ensure that corrective actions can be taken.✅ Responsible for sharing relevant knowledge and findings with the team as well as for bringing problems to everyone's attention and solving them together with the team.✅ Responsible for following up on the customers a few days after the workshop visit.&nbsp;What will you bring:✅ Bachelor’s degree from a Technological Educational Institute (T.E.I.) or Vocational Training Institute (I.E.K.) in Mechanical Engineering or related field.✅ Five years of relevant work experience as a Mechanic or Electrician.✅ Excellent knowledge of MS Office suite and particularly&nbsp;Excel.✅ Fluency in Greek and English, both oral and written.✅ Desire for personal and professional development and growth.✅ Customer-centric philosophy with strong customer service skills.✅ Very good understanding of Mechanical &amp; Electrical/Electronic principles.✅ Good knowledge of diagnostic equipment.✅ Military obligations fulfilled (for male applicants).&nbsp;Saracakis Group of Companies BenefitsOn top of the challenging work environment, we are offering:💸Competitive salary package and bonus scheme.👩‍⚕️ Health and life insurance for you and your family.🏢 Modern facilities, onsite occupational doctor, and indoor parking📚 We want you to grow with us! We provide you access to our online training platform where you can study topics for your personal and professional growth!⭐Clear career paths &amp; a developmental 360° feedback framework.🌱 Employee or Group product &amp; services referral bonuses, regular well-being, ESG and volunteering activities.🎉Financially supporting employees’ post-graduation studies, marriages, and newborns.💰 Discounts on our company’s products.🏃‍♀️ A variety of company activities and family perks.&nbsp;

Personal Service Technician (PST)

We are currently looking for professional and customer-focused&nbsp;Call Center Agents&nbsp;to join our dynamic team at SKY express in Athens. As a Call Center Agent, you will serve as the first point of contact for our passengers, handling flight bookings and travel-related inquiries, to ensure a positive customer experience and uphold our brand’s commitment to excellent customer service.<hr>Responsibilities: <ul><li>Address customer needs and requests through inbound calls and emails.</li><li>Process bookings, issue tickets, and manage reservation changes.</li><li>Provide accurate and timely information to passengers and airport teams.</li><li>Handle requests and complaints with a customer-first mindset.</li></ul><hr>Competences: <ul><li>Customer oriented with strong communication (verbal and written) and negotiations skills.</li><li>Excellent problem-solving skills with a calm and empathetic approach.</li><li>Able to work under pressure and multitask in a dynamic environment.</li><li>Team player with a result-driven mindset and attention to detail.</li><li>Willingness to learn and grow within the role.</li></ul><hr>Requirements: <ul><li>Bachelor’s degree.</li><li>Previous working experience in a Customer Service or Call Center will be considered an asset.</li><li>Fluency in English (written and spoken). Multilingual ability (French and/or German, Italian language) are a plus.</li><li>IT literate (excellent knowledge of MS Office).</li><li>Flexibility to work in rotating shifts.</li></ul><hr>Why Join Us?<ul><li>Competitive Salary &amp; Allowances.</li><li>Ongoing Training &amp; Professional Development.</li><li>Travel benefits on SKY express flights (including a’ grade family members).</li><li>Join an airline with a strong commitment to safety, reliability, and operational excellence.</li><li>A supportive and collaborative work culture that values innovation and safety.</li></ul><hr>About SKY express:SKY express&nbsp;is a rapidly growing airline, enhancing connectivity across its expanding network. As Greece’s leading carrier for domestic travel, it serves 33 destinations nationwide. Additionally, its international footprint continues to grow, now covering 26 destinations.The company has established significant partnerships with leading international carriers, further enhancing its global reach.The airline operates the youngest fleet in Greece, consisting of 29 brand-new aircrafts, including Airbus A321neo, Airbus A320neo, and ATR 72-600.In 2024, SKY express was honored with the&nbsp;Innovation Airline Award 2024&nbsp;for the second consecutive year by the European Regions Airline Association (ERA), highlighting its commitment to a sustainable future.As we continue to grow and innovate, we’re excited to welcome you to the SKY express family.<hr>Join us on this remarkable journey!

Call Center Agent (Athens based)

Intellectica is recruiting an experienced and purpose-driven&nbsp;Employability Manager&nbsp;on behalf of its client, a leading non-profit organization committed to creating equal opportunities through knowledge, employment, and personal development. With a 30-year presence in the Greek market, the organization places people at the heart of its services, offering inclusive upskilling, reskilling, and community-focused programs that empower individuals to realize their full potential. Based in Athens, Greece, the successful candidate will report directly to the COO and will lead a cross-functional employability team. This role plays a vital part in strengthening private-sector partnerships, enhancing employment outcomes, and advancing the organization’s mission to foster meaningful workforce integration.Key activities and responsibilities of this role include:<ul><li>Leading and supporting a team of Employability Counselors and Talent Acquisition Specialists to ensure achievement of monthly, quarterly, and annual KPIs</li><li>Implementing and overseeing the execution of employability targets as defined in the department’s operational plan</li><li>Overseeing and participating in the talent acquisition process, ensuring alignment with organizational goals and candidate experience standards</li><li>Building and maintaining strong partnerships with private-sector employers and promoting the organization’s HR services and packages</li><li>Promoting the use of the organization’s Talent Platform among both job seekers and collaborating companies</li><li>Analyzing service data and KPIs to identify opportunities for improvement and designing action plans accordingly</li><li>Conducting market research to stay informed on emerging job trends and in-demand professions relevant to the organization’s target groups</li><li>Collaborating with donors, ecosystem stakeholders, and partners to maximize the reach and value of employability offerings</li><li>Organizing and attending career events, such as job fairs, to promote the organization’s services and engage beneficiaries</li><li>Providing regular updates and insights to the Operations Manager and contributing to strategic planning through data-driven reporting</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Human Resources, Business, Social Sciences, or a related field</li><li>At least 5 years of professional experience in human resources, talent acquisition, business development, or employment services, preferably within the non-profit or social impact sector</li><li>Proven experience in managing recruitment processes, including sourcing, interviewing, and onboarding</li><li>Strong analytical skills with experience in KPI tracking and performance reporting</li><li>Demonstrated experience in leading and managing teams toward achieving operational and strategic goals</li><li>Proficiency in Microsoft Office, as well as familiarity with Applicant Tracking Systems (ATS) and Customer Relationship Management (CRM) platforms</li><li>Fluent in Greek and proficient in English, both written and spoken</li></ul>Core competencies of a successful candidate:<ul><li>Results-driven with a proactive, can-do approach</li><li>Strong leadership skills with demonstrated ability to manage teams and cross-functional projects</li><li>Strategic thinker with excellent organizational ability</li><li>Analytical mindset with a strong eye for process improvement</li><li>Emotionally intelligent and adaptable in diverse environments</li><li>Dedicated to continuous quality improvement</li><li>Able to represent the organization professionally in external settings</li></ul>

Employability Manager int-0380

The Sales Executive’s responsibilities include identifying and pursuing new sales opportunities with clients and prospects, negotiating deals and maintaining high customer satisfaction. The relevant contact is primarily, but not limited, conducted through telephone. More precisely, the Sales Executive responds to a large number of prospects’ incoming calls regarding leasing services offered by Ayvens. In addition, this role requires a systematic follow-up until the conclusion of the sale and retaining a close relation with clients to increase penetration.This is an exciting role that will support you in growing as a professional, while achieving your ambitious sales targets and KPIs.The ideal candidate for this position will deliver high quality service and provide consultancy to customers on deciding on the vehicle that aligns perfectly with their needs.Responsibilities:<ul><li>Manage incoming clients’ requests and leads</li><li>Provide the most appropriate offer according to the customers &amp; prospects actual needs</li><li>Prepare all relative documentation in order to complete sales. This includes quotation, preparation of proposals for clients, acceptances, collection of clients’ financial documentation and client/prospect consultancy</li><li>Ensure all prospects and clients data is registered in a timely manner and with accuracy in the company's CRM system</li><li>Monitor and follow up all implementaton stages until car delivery</li></ul><ul><li>Identify product improvements or new products by remaining current on industry trends, market activities and competitors.</li></ul><ul><li>Handle all customers’ requests and resolve clients’ complaints</li></ul>Qualifications and skills:<ul><li>Previous experience in sales 3-5 years</li><li>Sales experience over the telephone would be consider as an asset</li><li>Strong listening skills</li><li>Excellent communication skills – verbal and written</li><li>PC Literacy</li><li>Must be familiar with digital technologies</li><li>Bachelor's Degree would be considered as an asset</li><li>Very Good command of Greek and English language (written &amp; oral)</li><li>Enthusiastic, dynamic and passionate about sales</li><li>Results oriented</li><li>Ability to perform well under pressure</li><li>Excellent negotiation skills</li><li>Ability to multi-task and prioritize</li></ul>

Sales Executive- Direct Retail

With a leading presence in the Greek business ecosystem for over a century, Saracakis Group of Companies, a 𝗚𝗿𝗲𝗮𝘁 𝗣𝗹𝗮𝗰𝗲 𝘁𝗼 𝗪𝗼𝗿𝗸® 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱™ organization, is always looking for passionate people to join our team. We are currently seeking to hire a:&nbsp;&nbsp;Area Sales Representative, Automotive Sector&nbsp;#YourRole in more detail<ul><li>Supervision of dealer network, development of sales, and market share growth of the brand within the assigned area</li><li>Market and competitor research within the area of responsibility</li><li>Preparation of a Sales and Marketing action plan for each authorized dealer</li><li>Evaluation and improvement of the network’s customer service performance indicators</li><li>Strengthening of cooperative relationships with authorized dealers in the assigned region</li><li>Design and implementation of a training &amp; action plan</li><li>Be responsible for communicating the benefits of our company’s products and services to drive and develop sales</li><li>Be accountable for clientele enrichment, customer service, and constant monitoring and reporting of the market and sector&nbsp;competition</li><li>Establish, develop, and maintain positive business and customer relationships</li></ul>The ideal candidate should meet the following requirements:✅Bachelor’s degree in Engineering and/or&nbsp;Business, or a relevant field.✅ A minimum of 3 years’ experience in a relevant position.✅Outstanding written and verbal use of the English Language.✅Highly motivated and target-driven with a proven track record in sales.✅Excellent selling, negotiation, and communication skills.✅Prioritizing, time management, and organizational skills.✅ Initiative-taking&nbsp;mindset.✅Excellent use of Microsoft Office Tools.✅Availability to travel.✅Military obligations fulfilled (for male applicants).&nbsp;Our company offers:&nbsp; Saracakis Group of Companies BenefitsOn top of the challenging work environment, we are offering:&nbsp;&nbsp;💸Competitive salary package and bonus scheme&nbsp;👩‍⚕️ Health and life insurance for you and your family&nbsp;🏢 Modern facilities, onsite occupational doctor, and indoor parking&nbsp;💻 Cutting-edge IT equipment, mobile, and data plan&nbsp;📚 We want you to grow with us! We provide you access to our online training platform, where you can study topics for your personal and professional growth!&nbsp;⭐ Clear career paths and a developmental 360° feedback framework&nbsp;💰 Employee or Group product and services referral bonuses&nbsp;🎉 Financially supporting employees’ post-graduation studies, marriage,s and newborns&nbsp;🛒 Discounts on our organization’s products and services&nbsp;🏃‍♀️ A variety of company activities and family perks&nbsp;&nbsp;

AREA SALES REPRESENTATIVE AUTOMOTIVE SECTOR

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking “Senior Product Manager” to be part of our successful Mobile Postpaid Product team.&nbsp;You have a challenging mission for:&nbsp;Leading the strategic thinking and planning around proposition, go to market and launch activities to maximize the revenue and growth opportunity.&nbsp;What will you do:&nbsp;• Keep abreast of competitive environment and international trends and best practices.• Provide strong decision support and robust recommendations based on data-driven insights, and research findings.&nbsp;• Deliver a unique value proposition to customers and achieve competitive advantage.&nbsp;• Own the E2E responsibility for new product development, from product and customer journey’s design, manage project priorities and timeline, collaborate with cross-functional teams for the spot-on delivery of new products / services.&nbsp;• Devise go to market strategy and implement out of the box, and forward-thinking plan.&nbsp;• Institute a strong KPI tracking rhythm with clear and measurable outcomes.&nbsp;• Develop, manage, and secure budget KPIs for responsibility area.&nbsp;• Be a team player with an ability to influence, inspire, and motivate cross-functional partners across the organization.&nbsp;&nbsp;It would be great if you have:&nbsp;• Bachelor’s degree in economics, Marketing or Engineering; Postgraduate studies will be considered a plus.&nbsp;• At least 5 years of experience and proven track record of success in evolving products and growing revenues&nbsp;• Strong business acumen and thorough understanding of product and go to market design in TelCo industry.&nbsp;• Ability to be articulate and land data-driven recommendations with business partners at a senior executive level.&nbsp;• Passion about forward thinking, and out of the box plans&nbsp;• Excellent organizational skills and attention to detail&nbsp;• Ability to work in a fast-paced environment and receptive to adapting landscape and priorities.&nbsp;• Assertive determination to ensure delivery of results.&nbsp;What you will get:&nbsp;<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

Senior Product Manager

Velmar, one of the largest retail companies in Greece and an official distributor and repairer of vehicles for 14 brands, is expanding its operations and is seeking a Car Sales Consultant in Athens.Main Responsibilities of the Sales Consultant:<ul><li>Provide high-level customer service to the Company’s clients.</li><li>Explore and show genuine interest in the customer’s needs.</li><li>Understand and effectively communicate the competitive advantages of the brand and company represented.</li><li>Prepare and negotiate offers tailored to the customer’s needs.</li><li>Build long-term relationships of trust with customers.</li><li>Successfully manage corporate clients.</li><li>Participate in promotional activities (marketing events, trade shows).</li></ul>What We Need From You:<ul><li>University or Technical Institute degree (TEI/AEI)</li><li>At least 2 years of experience in automotive sales</li><li>Good computer skills</li><li>Good command of English</li><li>Goal-oriented mindset</li><li>Customer-centric approach</li><li>Strong communication and negotiation skills</li></ul>The Company Offers:<ul><li>Competitive compensation package</li><li>Dynamic and modern working environment</li><li>Career development opportunities within a leading business group</li></ul>If you are a driven and results-oriented individual who is passionate about the automotive industry, we encourage you to apply for this exciting opportunity!

Sales Consultant - Athens

Velmar, one of the largest retail companies in Greece and an official distributor and repairer of vehicles for 14 brands, is expanding its operations and is seeking a Car Sales Consultant in Marousi.Main Responsibilities of the Sales Consultant:<ul><li>Provide high-level customer service to the Company’s clients.</li><li>Explore and show genuine interest in the customer’s needs.</li><li>Understand and effectively communicate the competitive advantages of the brand and company represented.</li><li>Prepare and negotiate offers tailored to the customer’s needs.</li><li>Build long-term relationships of trust with customers.</li><li>Successfully manage corporate clients.</li><li>Participate in promotional activities (marketing events, trade shows).</li></ul>What We Need From You:<ul><li>University or Technical Institute degree (TEI/AEI)</li><li>At least 2 years of experience in automotive sales</li><li>Good computer skills</li><li>Good command of English</li><li>Goal-oriented mindset</li><li>Customer-centric approach</li><li>Strong communication and negotiation skills</li></ul>The Company Offers:<ul><li>Competitive compensation package</li><li>Dynamic and modern working environment</li><li>Career development opportunities within a leading business group</li></ul>If you are a driven and results-oriented individual who is passionate about the automotive industry, we encourage you to apply for this exciting opportunity!

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