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As a Business Analyst at Relational, you will be responsible for gathering, eliciting, and documenting requirements in the form of Functional Specification documents. You will participate in designing, developing, and testing workflows and business rules using Relational’s platform, MITOS, to deliver modern, large-scale enterprise software solutions for our customers. You will be a key member of a cross-functional team of diverse competencies and seniority levels, working in an Agile-inspired environment. On a daily basis, you will collaborate with Product Owners, the Development Team, Support Team, Quality Assurance Team, and customer representatives to manage the full product lifecycle. You will also participate in retrospectives to discuss and continuously refine our working processes. Key Responsibilities:<ul><li>Gather, elicit, and document requirements into Functional Specification documents.</li><li>Design, develop, and test workflows and business rules using MITOS.</li><li>Collaborate with cross-functional teams to manage the product lifecycle.</li><li>Participate in retrospectives to improve and refine working processes.</li><li>Contribute to design efforts for large software development initiatives.</li></ul> Requirements:<ul><li>University or College Degree in Computer Science, Software Engineering or related field; MSc/MBA will be considered a plus.</li><li>Experience in Business Process Modeling.</li><li>Comfortable contributing to design efforts of large software development initiatives.</li><li>Positive attitude and a constant learner.</li><li>Excellent verbal and written communication skills.</li><li>Fulfilled military obligations (for male candidates).</li><li>Fluent in English and Greek.</li></ul> Nice To Have:<ul><li>Familiarity with Banking environments &amp; Loan Origination Systems.</li><li>Experience with REST API’s (XML, JSON) and SOAP.</li><li>Basic understanding of BPMN 2.0 notation.</li><li>Basic understanding of front-end technologies and platforms (HTML, CSS, JavaScript).</li><li>Understanding of lean/agile practices and working experience with methodologies like Scrum or Kanban.</li><li>Fluent in Jira, TFS or other collaboration tools.</li><li>Working experience in teams.</li><li>Availability to travel abroad if required.</li></ul> Benefits:As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees. Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>Our fuel is coffee, and the supply source is in our kitchen!</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>

Business Analyst

As a Business Analyst at our team, you will play a key role in optimizing the performance and functionality of our Lottery systems!More specifically, some of your main tasks will be:<ul><li>Being the person responsible within the team for collecting and tracking the progress of change requests.</li><li>Ensuring that requirements are fully understood by both the Business and Development teams and that the designed implementation truly satisfies our customers' expectations.</li><li>Participating in the definition and analysis of business requirements.</li><li>Uncovering and understanding customer and business needs and translating them into functional and technical requirements to be successful in this role.</li></ul>Job requirementsTo get this role, you should match the following criteria:<ul><li>You hold a University or College Degree in Computer Science, Information Technology or relevant technology-related field</li><li>A proven working experience of at least&nbsp;3&nbsp;years in Business Analysis or Product Management (ideally in the Gaming sector)</li><li>Understanding of the software development lifecycle (enterprise software development).</li><li>Familiarity with the Business Analysis process: requirement gathering, communication, planning &amp; management, analysis &amp; documentation, implementation &amp; testing!</li><li>Familiarity in 3rd party integrations and using relational databases.</li><li>Excellent command of the Greek &amp; English language, both written and spoken.</li><li>Open to travelling and working abroad.</li></ul>We would appreciate it if you had:<ul><li>Experience in Atlassian Jira and Confluence.</li></ul> On a personal side:<ul><li>Is communication one of your strong points? Indeed, in this position, you also need to work well with our team of developers and provide them with detailed and accurate defect reporting!</li><li>Analytical and problem-solving skills.</li><li>A quick and continuous learner.</li><li>Above all, it is very important to have a team player attitude, as we work, above everything else, as a TEAM!</li></ul>About Us: INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.Equal Opportunity Employer: 🌈 We celebrate diversity and are proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition, disability, or any other protected status. Our premises in Paiania, Attica, are accessible to individuals with disabilities. Join us in shaping the future of gaming and lottery solutions!

NTT Data&nbsp;Greece is looking for a&nbsp;Business Analyst&nbsp;in Athens to work with our clients in the&nbsp;European public sector.You will be supporting a high-impact project with the European Commission, to advise and assist both the Commission and EU Member States in ensuring the effective operation, deployment, and continuous improvement. The position places a strong focus on service monitoring, performance reporting, and data-driven business analysis. As the designated subject matter expert for specific applications, you will offer strategic and operational guidance across both business and technical areas, becoming a trusted advisor to stakeholders and playing a critical role in daily operations.Your role:<ul><li>Support the monitoring of IT services for availability, performance, and anomalies.</li><li>Assist with incident detection, classification, and follow-up using ITIL-aligned processes.</li><li>Participate in the preparation of service performance and availability reports.</li><li>Contribute to on-demand data analysis and quality checks of service operations.</li><li>Help monitor KPIs and service levels, identifying trends and improvement opportunities.</li><li>Assist in coordinating testing activities for national and EU-wide customs applications.</li><li>Collaborate with stakeholders from EU Member States and internal teams.</li><li>Document support procedures, incident logs, and test results.</li><li>Participate in meetings and workshops as a supporting consultant.</li><li>Continuously learn and build knowledge in the domain of the client's IT systems.</li></ul>Why NTT DATA?We value a collaborative and supportive environment, celebrating curiosity and engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development. Training path and access to learning opportunities, yearly performance reviews and a mentorship programWe believe in work-life balance and flexibility. Wear casual clothing, decide your working hours and enjoy our hybrid working modelTalent Friends. Refer a friend and receive a bonus when they joinWe care about youHealth &amp; well-being. Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion. We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics. #WeAreAllUnique #YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceTeleworking equipment allowanceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:<ul><li>Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.</li><li>2–5 years of experience in business analysis or IT service operations, preferably within EU Customs and/or Taxation or related business processes.</li><li>Basic understanding of incident and problem management processes (ITIL familiarity is a plus).</li><li>Exposure to service reporting, performance metrics or dashboards.</li><li>Comfortable with tools like Excel, Word, PowerPoint, Outlook.</li><li>Some knowledge of web technologies such as XML, JSON, or APIs is a plus.</li><li>Strong interest in working in an EU policy or public administration environment.</li><li>Excellent written and spoken English.</li></ul>Nice to have:<ul><li>Familiarity with public sector IT systems.</li><li>Awareness of ITIL concepts or certification (Foundation level is a plus).</li><li>Knowledge of any additional EU language.</li><li>Exposure to automated testing or monitoring tools.</li><li>Experience working in a multicultural or international setting.</li></ul>

As a Business and Functional Analyst, you will play a crucial role in our IT projects, focusing on the intersection between business needs and technical solutions. You will collaborate closely with our clients’ business stakeholders to understand their requirements and translate them into actionable user stories, process flows, and functional specifications. Your leadership will extend to managing a small team of junior analysts, ensuring that project tasks are executed effectively. You'll be instrumental in shaping user functionalities and driving the development of clear acceptance criteria, helping our teams deliver high-quality solutions.Responsibilities:<ul><li>Gather and analyze business requirements from stakeholders, particularly in the Retail and Corporate Banking and Customer domains.</li><li>Design user stories, workflows, and functional specifications, ensuring that they align with business objectives.</li><li>Collaborate with technical teams to ensure the implementation of features is in line with functional specifications.</li><li>Prepare detailed documentation, including functional specifications and acceptance criteria.</li><li>Lead a team of 1-2 junior analysts, providing guidance and conducting reviews to ensure the quality of their work.</li><li>Serve as a liaison between business stakeholders and technical teams, ensuring smooth communication and project alignment.</li><li>Oversee task management for your team, ensuring deadlines and deliverables are met.</li><li>Continuously improve processes and ensure that business needs are met efficiently and effectively.</li></ul>show lessQualificationsWHO WE´RE LOOKING FOR?&nbsp;<ul><li>Educational Background: Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.</li><li>Experience: Minimum of 2+ years of experience as a Business Analyst, particularly in creating functional specifications.</li><li>Industry Knowledge: Established expertise in Banking, especially within Retail and Corporate Banking and Customer services will be considered a strong plus.</li><li>Leadership Skills: Experience leading or mentoring junior team members is a plus.</li><li>Communication Skills: Excellent communication and interpersonal skills, with the ability to articulate business needs and translate them into functional solutions.</li><li>Problem-Solving: Strong analytical skills with a keen ability to solve complex problems and think critically.</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>Our new innovative mobile App, Enter Accenture Greece for Android or iOS devices is here! Once you apply for the role and your application is successful, you will receive a notification to download the app and will be able to log in by using your personalized credentials to begin the recruiting process and track your application.To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our&nbsp;website&nbsp;accenture.com/gr-en/.&nbsp;The safety and well-being of our candidates and employees remain our priority. Please note that the recruitment process for opportunities in Accenture Greece will be conducted only via online format during the current period.

IT Business Analyst

Do you have a knack for turning data into actionable insights? Are you the bridge between business goals and technical solutions? If solving complex problems and analyzing business processes gets you excited, we want YOU as our&nbsp;Business Analyst! Help us shape strategies that deliver results and keep our teams on the right path.&nbsp;Your Day-to-Day&nbsp;🔹&nbsp;Gathering and analyzing business requirements to drive solutions that align with company goals🔹 Collaborating with cross-functional teams to define and document processes and workflows🔹 Developing detailed business and system documentation (use cases, process maps, etc.)🔹 Facilitating meetings with stakeholders to ensure business needs are clearly communicated and understood🔹 Identifying opportunities for process improvement and recommending solutions that maximize efficiency&nbsp;Your Key Strengths🔹 2+ years of experience as a Business Analyst or similar role in the banking sector🔹 Strong understanding of business process analysis and system improvement🔹 Experience with tools like JIRA, Confluence, or other project management software🔹 Excellent communication skills and the ability to present complex ideas clearly&nbsp;Why You’ll Love Working with Us&nbsp;💸 Performance Pays Off:&nbsp;Annual bonus based on how you shine throughout the year!&nbsp;🍽️ Lunch is On Us:&nbsp;Monthly allowance to fuel up with your favorite meals.&nbsp;🏥&nbsp;Health First:&nbsp;Private health and life insurance—because your well-being matters.&nbsp;💻&nbsp;Gadgets Galore:&nbsp;Get your own laptop and mobile device, complete with a phone plan to keep you connected.&nbsp;📚&nbsp;Learn Without Limits:&nbsp;Unlimited access to Udemy and all the training you need to grow and thrive.&nbsp;🚀&nbsp;Career Rocket Fuel:&nbsp;Personalized coaching and mentorship to level up your skills and hit your career goals.&nbsp;🎯&nbsp;Work with the Best:&nbsp;Step up your game by collaborating with industry-leading clients.&nbsp;🌈&nbsp;Celebrate Diversity:&nbsp;Join a team that values and thrives on different perspectives.&nbsp;&nbsp;Eager to Join Us?&nbsp;Jump in and apply today—we’re excited to see what you can bring to our team!&nbsp;&nbsp;*SILVARE Consulting is an Equal Opportunity Employer. SILVARE does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need. #LI-Hybrid&nbsp;

Business Analyst - Banking Sector

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.&nbsp;Your ‘day to day’:<ul><li>Evaluate sales, distribution, and inventory data to uncover trends, risks, and growth opportunities, supporting strategic decision-making.</li><li>Conduct hands-on analysis and performance evaluations to support ongoing initiatives, providing clear business recommendations that drive impact.</li><li>Work closely with cross-functional teams (e.g. Finance, Distribution, Commercial Operations) to understand business priorities and translate them into actionable analyses.</li><li>Design sophisticated data products and analytics solutions that enable data-driven decisions across Commercial teams.</li><li>Collaborate with Data Scientists and Data Engineers to ensure data solutions meet business needs and maintain analytical accuracy.</li><li>Present insights and findings in a clear, compelling manner to stakeholders, enabling alignment and informed decision-making.</li><li>Contribute to the team's continuous improvement by proposing new approaches and automation opportunities.</li></ul>&nbsp;&nbsp;Who we’re looking for: &nbsp;<ul><li>Min. 3 years of hands-on experience in Business Analysis or Data Analytics.</li><li>Strong proficiency in BI tools (such as Power BI), Excel and SQL. Good knowledge of Python or R.</li><li>Strong presentation skills in both Greek and English language.</li><li>Familiarity with modern data environments (e.g. cloud-based solutions) is considered a plus.</li><li>Strong analytical thinking and attention to detail, with the ability to connect data insights to business needs.</li><li>Excellent communication and collaboration skills, able to act as a liaison between business and technical teams.</li><li>A continuous improvement mindset, demonstrating dedication to deliver high-quality outcomes.</li><li>Genuine interest in learning about and applying AI-driven approaches to enhance data products and business insights. Familiarity with Machine Learning concepts is a plus, particularly when used to support advanced decision-making.</li></ul>&nbsp;&nbsp;What we offer:Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: <ul><li>Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.</li><li>Take pride in delivering our promise to society: to deliver a smoke-free future.</li></ul>&nbsp;&nbsp;&nbsp;

Senior Business Analyst

We are looking for a Business Analyst who will be the vital link between our clients and our information technology capacity by supporting and ensuring the successful completion of analyzing business needs, gathering business requirements and drafting functional specification documents.&nbsp;Your tasks:<ul><li>Collaboration with clients to create business analysis and functional specification documents;</li><li>Organization of workshops with clients;</li><li>Requirements gathering, analysis and translation of business requirements into functional modules;</li><li>Own and develop relationship with clients, working with them to optimize and enhance our integration;</li><li>Collaboration with the development team throughout development phase;</li><li>Participation in the development phase developing BPMN workflow and Business rules via our in-house Platform graphical editors;</li><li>Work in an agile environment;</li><li>Overview of the full product lifecycle;</li><li>Collaboration with the quality assurance team;</li><li>Collaboration with the support team.</li></ul> Requirements:<ul><li>Bachelor's degree in Computer Engineering or related technical degree;</li><li>Experience of at least 2 years in Business analysis of complex IT systems;</li><li>Fluency in English;</li><li>Experience with BPMN and Business rules will be considered a plus;</li><li>Hands on experience on RDBMS (SQL server) and T-SQL;</li><li>Experience in the Banking sector is advantageous.</li></ul> BenefitsAs an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package;</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one;</li><li>We are excited for challenges, so you are invited to take part in exciting projects;</li><li>We never stop learning and evolving! You will have your own mentor and training; program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide;</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>Relational Financial Solutions&nbsp;adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in&nbsp;https://www.relationalfs.com/legal-information/pri.... By submitting an application to this position and by sharing your personal data with Relational Financial Solutions you acknowledge and accept its Policy and authorise Relational Financial Solutions to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.

As a Digital Business Analyst, you will be a key player in our product development process, bridging the gap between business needs and technical solutions. You will work day-to-day with cross-functional Product Development Teams, their Product Owners and the hosting Organization. You will bring your experience, fresh ideas and creative thinking to help the team create amazing digital products (mobile &amp; web). You will focus on creating Business Value, amazing User Experience and exceptional Product Quality.Responsibilities:<ul><li>Work with Product Owners, end users and business stakeholders to define and refine the requirements for new functionalities and services</li><li>Document business requirements and interpret them to functional requirements</li><li>Work with the technical delivery teams to explain the functional requirements, understand technical difficulties and gaps and refine the proposed solution to compromise between business value and technical feasibility</li><li>Planning and executing business activities related to the software development lifecycle for various digital channels (Web &amp; Mobile)</li><li>Establish and maintain clear communication channels with relevant teams and stakeholders to ensure timely identification, monitoring, and resolution of project dependencies</li><li>Design, execute, and document standardized test scenarios and use cases, adhering to industry best practices, and create detailed technical support documentation</li><li>Actively contribute to the growth and development of the Product community by sharing expertise, fostering collaboration, and introducing innovative ideas and initiatives</li></ul>show lessQualificationsWHO WE´RE LOOKING FOR?<ul><li>BSc Degree in Management, Finance, Computer Science, Technology or Engineering</li><li>2 - 5 years of experience as a Business Analyst, Product Owner or Product Manager</li><li>Demonstrates a high degree of digital fluency and an enthusiasm for contributing to the development of cutting-edge digital products that prioritize user experience and functionality</li><li>Proven track record in conceptualizing, designing, and delivering successful digital products or services across mobile and web platforms, showcasing a deep understanding of user needs and market trends</li><li>Prior experience in the banking or financial services sector, particularly in the development or management of digital products, will be considered a distinct advantage</li><li>Demonstrated ability to thrive in fast-paced, Agile development environments, showcasing adaptability, collaboration, and a commitment to iterative improvement and delivering value to customers in a timely manner</li><li>Possesses a meticulous approach to quality assurance, with a demonstrated ability to develop and execute comprehensive testing strategies to ensure the delivery of robust, reliable, and user-friendly digital products</li><li>Eagerness to deliver high quality outcomes for complex problems under strict deadlines.</li><li>Excellent written and oral communication skills with ability to clearly communicate ideas and results in Greek and English</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Digital Business Analyst

The Senior Business Analyst / IT serves as the liaison between business stakeholders and technical teams, ensuring that IT solutions meet business objectives within the Telco environment. This role focuses on Order Management and Integration systems, driving compliance with architecture standards and delivering high-quality solutions.&nbsp;Main responsibilities<ul><li>Review and analyze the Business specifications delivered by the business</li><li>Translate business needs into functional and technical specifications.</li><li>Identify gaps, ambiguities, or risks in the deliverables that require clarification before implementation.</li><li>Monitor project execution, participate in project meetings, and regularly report to the Technical Project Manager on project status and any potential timeline deviations.</li><li>Facilitate collaboration between IT, commercial teams and external partners.</li><li>Manage risks and ensure timely delivery within budget.</li><li>Validate solutions against architectural guidelines and security standards.</li><li>Participate and/or lead the Integration Tests &nbsp;&amp; User Acceptance Test (UAT), support activities and act as a point of contact for the Business Users</li><li>Prepare technical specifications for vendor engagement especially in cases of technical / transformation projects.</li><li>Evaluate technical and financial proposals; support vendor selection.</li></ul>&nbsp;&nbsp;Required skills<ul><li>Bachelor’s degree in Computer Science, Telecommunications, or related field.</li><li>5+ years of experience as a Technical Business Analyst</li><li>Strong understanding of technical concepts (software, architecture, APIs, databases, etc.) to be able to discuss and break down technical tasks.</li><li>Strong analytical and problem-solving skills.</li></ul><ul><li>Collaborative and adaptable in fast-paced environments and cross-functional environment (with Project Managers, Team Leaders, Developers).</li></ul><ul><li>Excellent &nbsp;organizational and time-management skills.</li><li>Outstanding communication skills</li></ul>&nbsp;Preferred skills<ul><li>Experience in Telco IT projects and system integration.</li><li>Familiarity with the concept of microservices, RESTful web-services and asynchronous systems communication approaches (Apache Kafka, JMS Queues) will be considered as an asset.</li><li>Experience with Agile methodologies, Business Process Model and Notation (BPMN) and Business Rules Management is an asset.</li><li>Knowledge of RDBMS concepts (data modelling, Entity Relationship Diagrams) and experience in SQL for creating queries.</li></ul>&nbsp;&nbsp;What we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:&nbsp;Your benefits·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Competitive remuneration package·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cafeteria benefits·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Company Mobile &amp; Device Subsidies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fixed telephony, Internet &amp; COSMOTE TV Packages·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Modern working environment, working laptop only&nbsp;Your balance·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexible working arrangements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Private insurance for employees and their family members·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers &amp; fathers&nbsp;Your wellness·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Health, safety &amp; wellness programs: Exercise &amp; Wellness Platform “The Coach”·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Wellness and sports activities, dietician appointments, medical check-ups, etc.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OTE Group psychological service&nbsp;Your developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Unlimited access to digital learning platforms Percipio &amp; Coursera·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Various f2f custom made learning academies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Talent &amp; rotation programs&nbsp;Your On-boarding·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Virtual new hire pre-boarding &amp; onboarding program·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A buddy to support you in the first months working with us

Senior Business Analyst / ΙΤ

As a Solutions Business Analyst, you’ll be at the heart of delivering strategic retail initiatives. You’ll gather, analyze and translate business requirements, coordinate cross-functional teams, and ensure seamless execution aligned with our commercial roadmap. Acting as the bridge between business and technical stakeholders, you’ll provide clarity and validate that every outcome meets both business goals and technical standards.&nbsp;Your day to day will include:<ul><li>Collaborating with commercial and technical teams to collect and analyze business specifications to translate them into technical or operational requirements.</li><li>Gathering and evaluating ideas for new initiatives, supporting early-stage viability assessments.</li><li>Supporting feasibility studies for new features/products, assessing impact, opportunities, and risks.</li><li>Defining project scope, overseeing activities, and ensuring stakeholder approval of all deliverables for the assigned projects.</li><li>Planning and executing User Acceptance Testing (UAT) to ensure readiness before production release.</li><li>Monitoring market trends and suggesting digital/ phygital experience enhancements to boost customer satisfaction and engagement.</li><li>Facilitating collaboration across project teams by aligning stakeholders, clarifying issues, and resolving conflicts for the assigned projects.</li><li>Acting as the SPOC for the rest company for the assigned projects.</li></ul>&nbsp;What you need to succeed:• &nbsp; &nbsp;4+ years of proven working experience in analyzing &amp; managing large-scale complex projects&nbsp; • &nbsp; &nbsp;Bachelor's degree in Information Systems, Business Administration or other related fields; master’s degree will be considered an asset&nbsp; • &nbsp; &nbsp;Proven experience in business analysis within a corporate environment&nbsp; • &nbsp; &nbsp;Strong analytical and problem-solving skills • &nbsp; &nbsp;Good knowledge of project management principles &amp; business analysis methodologies • &nbsp; &nbsp;Solid communication skills that allow effective communication with a diverse group of people • &nbsp; &nbsp;Good knowledge of the assigned gaming products will be considered an asset • &nbsp; &nbsp;Proficiency in MS Office and MS Project&nbsp; • &nbsp; &nbsp;Excellent command of the English language (written and oral)&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Solutions Business Analyst (3617)

We are seeking a Senior Business Analyst to join our Business and Data Analysis group, focusing on energy domain projects.You will work closely with development teams and clients to gather and articulate business requirements, ensuring alignment with company objectives. If you are driven and skilled in business analysis within agile environments, we encourage you to apply.The remote option applies only to the Candidates who will be working from any location in Greece.Responsibilities<ul><li>Elicit business requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis</li><li>Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs</li><li>Successfully communicate with Executive Team members to ensure that documents produced keep technology efforts aligned with company objectives</li><li>Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional requirements, Business Requirements Document, Use Cases, Graphic User Interface, Screen and Interface designs</li><li>Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs</li></ul>Requirements<ul><li>3+ years of practical experience as a Business Analyst</li><li>Experience in an energy domain is a must</li><li>Knowledge of SDLC, agile development processes</li><li>Ability to create wireframes and screen mockups, dataflow diagrams and carry on technical discussions with the Development team is a must</li><li>Experience working with off-shore teams and managing technical communications and deliverables</li><li>Must be self-motivated, well organized and have strong innovation and facilitation skills</li><li>Upper-intermediate or higher English level, both spoken and written (B2+)</li></ul>Nice to have<ul><li>UML knowledge</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Senior Business Analyst (Energy Domain)

Senior Business Analyst (Energy Domain) remote 

As a&nbsp;Business Analyst &amp; SQL Specialist, you will be an integral part of our CRM and Mobile Backoffice solutions team. You will collaborate closely with clients and internal teams to analyze business needs, design tailored solutions using the Entersoft platform, and implement advanced automation and reporting mechanisms. Your work will directly support digital transformation for leading businesses across sectorsYour contribution to the success of the team<ul><li>Gather and analyze business requirements from clients and stakeholders</li><li>Design functional solutions based on ENTERSOFT SOFTONE CRM and Mobile Backoffice platforms</li><li>Implement, configure, and document system functionalities</li><li>Develop and optimize complex SQL queries for reporting, validation, and custom features</li><li>Work cross-functionally with developers, consultants, and clients to ensure successful project delivery</li><li>Provide user training and post-implementation support in live environments</li></ul>Your Qualifications &amp; Competencies<ul><li>Bachelor’s Degree in Computer Science, Engineering, or a related field</li><li>Excellent knowledge of SQL (complex queries, joins, views, indexing)</li><li>Solid understanding of CRM-related business processes</li><li>Experience or familiarity with ENTERSOFT SOFTONE platform tools</li><li>Strong analytical and problem-solving skills</li><li>Excellent interpersonal and communication skills</li></ul>Nice to have<ul><li>Prior experience in CRM or Mobile Backoffice implementation projects</li><li>Exposure to xVan solutions or pharmaceutical field-force systems</li><li>Knowledge of scripting and reporting tools</li></ul>Your Benefits:We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package❤️Private health insurance plan💯Opportunity to work alongside people who are always eager to mentor🚍Transportation with company’s bus from central stations📖 Funded training &amp; development opportunities🥪Catering food services

Business Analyst & SQL Specialist

Due to continuous growth and expansion, ISOMAT offers a great opportunity for career development and is seeking to recruit a SAP FICO Business Analyst for our offices in Agios Athanasios, Thessaloniki or&nbsp;Aspropyrgos, Attiki, a core delivery role driving business change and managing IT systems programs in the financial services process area covering SAP FI and CO.As a SAP FICO Business Analyst you will drive business change and act as the link between IT and business units on the development, enhancement, implementation and support of new and existing applications and solutions.&nbsp;SAP FICO Business Analyst&nbsp;(Based in Agios Athanasios, Thessaloniki&nbsp;or Aspropyrgos, Attiki)&nbsp;Key responsibilities:<ul><li>Configure SAP FI and CO modules based on business requirements.</li><li>Cooperate with Business Analysts from other SAP modules such.</li><li>Contribute to developing custom reports in SAP, SAP Analytics Cloud and other BI tools.</li><li>Assist in testing process to discover errors and issues in business processes or documentation.</li><li>Provide application support and end users training for all subsidiaries.</li></ul>&nbsp;Requirements:<ul><li>Bachelor’s degree in Finance, Accounting, Economics or related fields.</li><li>Experience in a consulting or a manufacturing company with SAP system</li><li>Knowledge of SQL and BI tools would be an asset.</li><li>Excellent command of the Greek and English language (both oral and written).</li><li>Strong understanding of systems and processes.</li><li>Strong communication skills (within group services and with the user community).</li></ul>&nbsp;Benefits:<ul><li>Exposure to challenging business issues and practices.</li><li>Great opportunity to leverage and develop your business knowledge and skills.</li><li>Exposure to new technologies (S/4 HANA) and possibility for knowledge enhancement.</li><li>Competitive salary.</li><li>Excellent working environment.</li><li>Excellent career opportunities.</li><li>Additional private health insurance.</li><li>Company bus transportation.</li></ul>

SAP FICO Business Analyst (869) Aspropyrgos

Your role as a Business Analyst/Consultant&nbsp;will focus on the delivery of client engagements by understanding expectations and demonstrating personal accountability for keeping performance on track, exercising effective communication and relationship-building skills and contributing to the priorities of the team and the business. In this role, you will have the opportunity to work on live corporate finance transactions, valuation exercises and various other assignments for different companies and sectors. You will commit to personal learning and development and explore opportunities to make an impact by delivering exceptional client services.&nbsp; During your tenure, you will demonstrate and develop the ability to:<ul><li>Prepare, analyse and explain historical and projected financial information.</li><li>Compile, analyze, and report economic and industry data to help clients make informed decisions.</li><li>Develop complex financial models and run valuation analyses using several methods.</li><li>Prepare detailed presentations and marketing material (such as Teasers, IMs, pitch decks, etc.)</li><li>Assisting in the preparation and execution of transactions, from initial analysis of information to transaction strategy development and execution</li><li>Collect, assimilate, and analyze relevant data using standard tools and data visualizations to help surface insights.</li><li>Manage own work against project plan to ensure a superior client experience.</li><li>Gather and interpret financial information to help strengthen proposed recommendations.</li><li>Comply with quality standards, risk rules, and confidentiality guidelines to deliver results.</li></ul>&nbsp;#WinningRequirementsTo qualify for the role, you must have:<ul><li>Bachelor’s degree in finance, Economics, Accounting, Business Administration, or any related field</li><li>Master’s Degree (M.Sc. or MBA) in Finance, Economics, Accounting, or Business Administration from a prominent University would be considered a strong asset.</li><li>Professional Qualification (CFA, ACA, ACCA, or similar) will be considered a strong asset.</li><li>Up to 3 years of work experience in Valuations, M&amp;A advisory, Capital Raising, Restructuring, Project Finance/PPP, etc., preferably within a major International professional services firm (Big-4 or other) or an investment bank in Greece or abroad, would be considered as an asset but not mandatory.</li><li>Very good knowledge of Financial Modeling in Microsoft Excel (knowledge of VBA) will be considered a strong asset.</li><li>Excellent command of the Greek &amp; English language</li><li>Excellent written, verbal &amp; presentation skills</li><li>Military obligations fulfilled where applicable.</li></ul> #AboutDeloitteOur servicesDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within. Our PurposeOur purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent. Our valuesAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism.We value difference, with respect at the heart of our inclusive culture. Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day. Sounds like the sort of role for you? Apply now.&nbsp;This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. (“DCM”) countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see www.deloitte.com/ about to learn more.DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500ℜg; companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com.This communication contains general information only, and Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, is not, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte organization shall be responsible for any loss whatsoever sustained by any person who relies on this communication. Deloitte organization refers to Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities collectively.© 2025 For more information contact Deloitte Central Mediterranean.

Corporate Finance Business Analyst / Consultant

About Code.HubAt&nbsp;Code.Hub, we connect top tech professionals with high-impact projects in Greece and across Europe. We partner with leading companies and institutions to help build teams that drive innovation and deliver scalable digital solutions. Through our outsourcing services, we place technology talent into long-term roles that combine stability with the opportunity to grow and make a difference.Role Overview:We are looking for a&nbsp;Business Analyst&nbsp;to support a strategic digital initiative at&nbsp;Eurobank. The role is part of an MVP project involving the design and development of a&nbsp;native mobile application — a key investment in Eurobank’s customer-facing digital services.You will join a structured delivery team, working closely with product owners, business stakeholders, and technical teams to shape and support the product roadmap.Key Responsibilities:– Work with stakeholders to capture and analyze business requirements – Document functional needs in the form of user stories, flow diagrams, and specifications – Contribute to process mapping, backlog grooming, and sprint planning – Coordinate closely with developers and testers during feature delivery – Use tools like Jira and Confluence for tracking and documentation – Participate in demos, UAT support, and ongoing product iterationIdeal Candidate Profile:– Some experience in a Business Analyst, Product Analyst, or similar role – Strong communication and collaboration skills – Understanding of software delivery cycles (Agile/Scrum) – Comfortable working with business users and technical teams – Familiarity with requirements documentation tools (Jira, Confluence, etc.) – Fluency in Greek and EnglishWhat’s Offered:– Long-term, stable role via Code.Hub outsourcing – Hybrid working model (2–3 days/week on-site at Eurobank HQ) – Exposure to a modern digital product team in the banking sector – Professional environment with room for growth and upskilling – Competitive monthly compensation and private health insurance

We are looking for a high calibre, experienced Business Analyst to join our Business Analysis team and be part of an exciting business transformation.As a member of a powerful team, you will play a crucial role in the success of our projects, collaborating closely with Product Managers, Project Managers, and various departments to seamlessly analyse products and services. You'll be the go-to person for our product and project managers, to assist them in identifying their needs and translating them into outstanding solutions.This is a high visibility role with direct engagement with senior management and tech leadership within the organization. This is a thrilling time to join the team, because as we continue to evolve and grow so will you!&nbsp; <h2>The main responsibilities of the position include:</h2><ul><li></li></ul><ul><li>Use best practices to obtain and document requirements</li><li>Analyse the current state (As-Is) as well as impact analysis (To-Be) and identify gaps</li><li>Critically evaluate information gathered from multiple sources and adjust any conflicting material and deconstruct high-level information into accurate details</li><li>Proactively communicate and collaborate with different departments to analyse functional and information-related requirements</li><li>Collaborate with developers and subject matter experts to establish a technical vision and help the development team with clarifying requirements</li><li>Proactively manage requirement changes and system/ process/ project implications to ensure all parties are always fully aware and updated</li><li>Participate in planning sessions to assist with requirement clarifications and ensure a thorough understanding of the system/ process/ project</li><li>Test the software and business processes to ensure they meet business requirements, design, and specifications</li></ul><h2>Main requirements:</h2><ul><li></li></ul><ul><li>University degree in Computer Science or a similar field will be considered an advantage</li><li>Experience in the Forex industry will be considered an advantage</li><li>2+ years of experience in a similar position</li><li>Strong knowledge of Business Analysis discipline</li><li>Experience in creating well-structured documentations, diagrams, and specifications (detailed User Stories, Use Cases, feature-breakdown lists etc.)</li><li>Agile experience, most importantly in Scrum and Kanban frameworks</li><li>Experience in JIRA and Confluence Software</li><li>Knowledge of SDLC and agile development processes</li><li>Experience with UML will be considered an advantage</li><li>Experience in working with distributed teams and managing technical communications and deliverables</li><li>Very good written and verbal skills in English</li><li>Strong analytical and communications skills to gather and define business requirements from multiple stakeholders and translate them into solutions</li></ul><h2>Benefit from:</h2><ul><li></li></ul><ul><li>Attractive remuneration package plus performance related reward</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li><li> </li></ul>

As a IT Business Analyst (Systems Requirement Analyst, you’ll join a collaborative and forward-thinking team based in KRIONERI-ATHENS . Together, we will work on the Optimus project to bring the debit card functionality into production on our new issuing system, Powercard, and to complete the analysis of the credit and prepaid card functionality according to the project plan, in order to achieve the strategic business objectives of Powercard. Additionally, we &nbsp;will support Powercard &nbsp;BAU activities for live PWC customers. About Your Future Role In this position, you will:<ul><li>Conducting business processes analysis, review and mapping of both As-Is &amp; To-Be, and preparing specific proposals for modified or replacement systems</li><li>Translating business needs into functional and non-functional requirements for the IT organization, and manages changes to such requirements</li><li>Facilitating sessions with various stakeholders to gather information in order to identify and understand business needs</li><li>Eliciting requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis&nbsp;</li><li>Developing and document requirements specifications according to standard templates, using natural language&nbsp;</li><li>Participating in review of technical and other project documentation</li><li>Understanding software development lifecycle</li><li>Providing progress reports to the BA Manager or Lead BA.</li><li>Planning and working flexibly to deadlines</li><li>Working closely with technical, business, project managers and test analysts</li></ul>What Makes You a Great Fit We’re looking for someone eager to make a difference. Here’s what we value: Essential Qualifications:&nbsp;<ul><li>At least 4-6 years of practical related experience in Business Analysis within the Banking industry&nbsp;</li><li>Bachelor’s Degree (a master’s Degree will be considered an advantage) on any of the following subjects: Computer science/information technology, information management systems, business information systems, electrical/electronic engineering, mathematics or science</li><li>ECBA™ certification would be considered as advantage&nbsp;</li><li>Practical experience in business analysis and specifications for new or modified systems&nbsp;</li><li>Knowledge of the Card industry (Issuing, acquiring, POS, payment schemes)&nbsp;</li><li>Advanced skills in Microsoft Office Suite and Microsoft Project</li><li>Excellent command of English language</li></ul> Bonus Skills:&nbsp;<ul><li>Working independently and communicates effectively with senior leadership, vendors or external customers to facilitate a common understanding of requirements using strong verbal communication techniques.&nbsp;Utilizes excellent negotiation skills to reach consensus when needed</li><li>Working effectively with others in a team environment while enhancing a positive atmosphere&nbsp;</li><li>Strong ability to problem solving and decision making skills. Customer oriented perception interpret a business need and evaluate all options to identify potential solutions</li><li>Excellent communication, problem solving and decision making skills.&nbsp;Customer oriented perception</li></ul>Even if you don’t check every box, your unique potential and willingness to learn could set you apart.What’s in it for You?<ul><li>Attractive salary and a competitive benefits package to reward your expertise and contributions&nbsp;</li><li>Tech equipment: Get the tools you need to succeed, including the latest technology to support your work</li><li>Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment&nbsp;</li><li>Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential</li></ul>

We are seeking for an experienced Business Analyst, who will join the Organization, and will support the implementation of strategic initiatives for improved efficiency and productivity. The Business Analyst is expected to analyze business processes and functions aiming to propose, present and contribute to the implementation of optimization actions. These may include procedural changes and /or automation on IT systems and platforms. The role may also undertake project management tasks.Responsibilities:<ul><li>Analyzing business functions and processes to identify improvement actions and prepare proposals for process reengineering.</li><li>Participating in documenting new or modifying existing processes based on approved business process improvement proposals.</li><li>Analyzing time and transaction metrics related to Business Units activities in the context of operational reengineering.</li><li>Conducting internal surveys (through questionnaires) to identify areas for improvement actions.</li><li>Engaging with project management activities.</li><li>Preparing functional specifications for Business process activity monitoring tools</li><li>Effectively performing User Acceptance Tests (UATs) and review the manuals and documentation, to ensure deliverable requirements are met.</li></ul>Qualifications:<ul><li>Degree in Finance/Economics, Business Administration or Science, Technology, Engineering, Mathematics (BSc, MSc)</li><li>Minimum 5 years of relevant professional experience in business process reengineering, project management and business analysis</li><li>Proficiency in business process analysis and methodologies</li><li>Knowledge / experience in the Banking sector (systems/processes) will be considered as an asset.</li><li>Excellent verbal and written communication skills in English</li><li>Strong analytical and problem-solving skills, customer oriented and results-driven mindset, with attention to detail and accuracy</li><li>Excellent communication and presentation skills, with the ability to communicate effectively with technical and non-technical audiences.</li></ul>Let’s talk about us:<ul><li>Hybrid working model</li><li>A competitive salary</li><li>Signing Bonus</li><li>Brand new equipment</li><li>Exciting &amp; friendly work environment</li><li>Career &amp; competencies’ development</li><li>Continuous learning &amp; development experience based on infinity model through Code.Hub’s Code.Learn</li><li>L&amp;D plan for your career improvement</li><li>A truly open, inclusive, and competitive-free environment to grow your skills and have fun!</li><li>Internal competitions &amp; rewards.</li></ul>&nbsp; Let’s talk about Code.Hub-ers:<ul><li>You are eligible to free LinkedIn trainings</li><li>You are eligible to have free pass to all training Code.Learn activities after 6 months from your induction</li><li>Training &amp; Tech Mentor for your induction.</li><li>Unlimited access to LinkedIn Learning platform (1st semester).</li><li>Sponsoring of a Bachelor and/or Master’s Degree from Athens Tech College.</li><li>Private Health Insurance.</li><li>Performance planning each six months and each two years planning of promotion.</li><li>Free Lunch/Snack every day &amp; Cocktail Fridays @ our offices.</li><li>Referral Bonus.</li></ul>

We are seeking a Senior Business Analyst to play a pivotal role in bridging the gap between our clients and our IT capabilities. In this senior role, you will be responsible for leading the analysis of complex business needs, driving strategic initiatives, and ensuring the successful delivery of high-impact solutions. You will work closely with stakeholders and cross-functional teams throughout the entire product lifecycle, from concept to deployment.Key Responsibilities:<ul><li>Act as the primary liaison between business stakeholders and technical teams, ensuring alignment of business goals with technical solutions.</li><li>Lead workshops and stakeholder meetings to gather, analyze, and document high-level and detailed business requirements.</li><li>Translate business needs into comprehensive functional specification documents, ensuring clarity and completeness for development teams.</li><li>Develop and maintain strong client relationships, acting as a trusted advisor and identifying opportunities for improvement and innovation.</li><li>Guide and support development teams by providing clear and actionable requirements, user stories, and workflows.</li><li>Provide strategic input during product development phases, ensuring alignment with business objectives and user needs.</li><li>Collaborate with Quality Assurance teams to ensure test coverage aligns with business scenarios and functional requirements.</li><li>Partner with the Support team to resolve post-implementation issues and gather feedback for continuous improvement.</li></ul>Requirements:<ul><li>Bachelor’s degree in Finance, Accounting, Economics or related field.&nbsp;</li><li>The position involves analysis of business processes in the NPL industry in the Collections and Legal fields, transformation of business requirements into technical solutions, cooperation with business and technical departments, hence a degree that combines business/finance plus an understanding of systems/IT is an advantage.</li><li>Minimum of 5 years’ experience in business analysis, including hands-on experience with complex IT systems.</li><li>Proven track record of leading requirements analysis for large-scale or enterprise-level projects.</li><li>Knowledge of Business Intelligence, SQL, Process Modelling tools is an advantage.</li><li>Excellent communication skills in English, both written and verbal.</li><li>Experience in the banking or financial services sector is highly desirable.</li><li>Strong problem-solving skills, attention to detail, and the ability to manage multiple priorities effectively.</li><li>Demonstrated ability to influence stakeholders and work closely with others to determine acceptable solutions.</li></ul>&nbsp;Benefits:As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>&nbsp;

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